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I have a B50 keyboard dock that was older so didn't support the new battery saving mode in newer firmwares. I sent it in to Asus for upgrade and just got it back today.
Upon putting my Transformer on it, it asked to update the firmware, I did it.
The battery saving mode works now, but my keyboard dock won't charge!
I plug it in and the light turns on like it's charging, I use a couple battery widgets and it would say it's charging and 2 seconds later it stops.
I unplug the cable and the keyboard dock light blinks like it would if it's out of juice/very low.
My keyboard dock is stuck at 35%. I took the Transformer off and kept the keyboard dock plugged in for about 2-3 hours, put the Transformer back on it and it still says 35%!
So, is it broken? Do I need to call Asus again? sigh.
Have you tried blowing very hard at the connection port on the Dock?
The slightest bit of dust can effect the current required for a charge.
Hahahahahaha.
I've been tearing down the hell out of my TF and dock. I know the hardware inside out.
There is a small switch in the dock that controls the charging ability of the dock battery. It sits right on the side of where the chip that they replaced is at. It is very easy for them to accidently flip the switch, turning off the ability to charge the dock battery.
You can either RMA it or you can just open it up and flip the switch. Your choice.
Personally, I have no idea why the switch exists at all.
goodintentions said:
Hahahahahaha.
I've been tearing down the hell out of my TF and dock. I know the hardware inside out.
There is a small switch in the dock that controls the charging ability of the dock battery. It sits right on the side of where the chip that they replaced is at. It is very easy for them to accidently flip the switch, turning off the ability to charge the dock battery.
You can either RMA it or you can just open it up and flip the switch. Your choice.
Personally, I have no idea why the switch exists at all.
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Click to collapse
Hmm Ok, I'm pretty good at taking things apart, know of a guide to take this apart? I'll try and do it myself. Thanks!
First and foremost, doing this and telling asus about it will void your warranty.
Warning: Failure to follow my instructions right down to the letter will result in your in-laws camping out at your place for a month.
(1) Take out anything that's in your full size sdcard slot. Flip your keyboard upside down so that the keys are facing down.
(2) Gently but surely remove the 2 rubber pads that are the closest to the connection between your TF and the dock.
(3) Under there, you will find 2 small screws. Unscrew them. Please don't lose the screws.
(4) Flip the dock over so that the keys face up towards the sky.
(5) Write me a check for $3000 USD.
(6) Use your right hand and hold down the part where the TF makes the connection. Curl your left fingers into a hook, put it under the dock, and pull up. After the left side of the dock is severed, reverse and do the right side.
(7) Now that both left and right sides are off, continue to lift up the top of the dock until the side towards you loses the connection as well. Be careful not to remove too fast. There are wires connected between the 2 parts.
(8) With the connection point between the TF and dock facing away from you, the switch is a tiny black thing on the side of the left board. Look at the following picture.
(9) Flipping it away from you = on. Flipping it towards you = off.
(10) Write me another check for $5000 USD.
(11) Before you close up completely, plug in to make sure it now charges.
(12) Close up and screw in.
Here is a picture of where the switch is.
Thank You! It works!
And yeah, agreed, what a stupid function that switch is for!
You checks' in the mail!
That was fast.
Added by edit.
People, please spread the word if other people have this problem and I'm not here. This isn't the first time I've seen people complain about this.
In order to replace the chipset to allow powersaving mode, they have to work around the area of that switch. I did similar work around that area, too, and found myself keep flipping it back and forth by accident.
I had a similar experience... I just got my dock back from RMA which fixed the battery drain.
However the dock was returned, completely drained and won't charge (the light indicator on dock blinks orange) but my tablet charges fine.
I was just wondering if this is due to the switch preventing the dock charging?
I've heard that once the dock hits below 3%, it won't charge and I'll have to RMA once again...
I've also checked with dual battery widget and it shows (when my charger is plugged in) the tablet at 100% and dock being N/A (even though it also says its still charging as well)
So yeah was wondering if it was due to the switch?
Stephen289 said:
I had a similar experience... I just got my dock back from RMA which fixed the battery drain.
However the dock was returned, completely drained and won't charge (the light indicator on dock blinks orange) but my tablet charges fine.
I was just wondering if this is due to the switch preventing the dock charging?
I've heard that once the dock hits below 3%, it won't charge and I'll have to RMA once again...
I've also checked with dual battery widget and it shows (when my charger is plugged in) the tablet at 100% and dock being N/A (even though it also says its still charging as well)
So yeah was wondering if it was due to the switch?
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Click to collapse
It probably is the switch.
Goes to show us asus is hiring some really cheap technicians to do the job. I'm ot even an electronic technician. What I do has nothing to do with electronics at all. And by now I know the dock inside and outside intimately.
The least they could do is spend an etra micro second to check the switch before they close it up and send it back to you.
One question. How hard is it to remove the top cover of the dock... I'm trying to but it doesnt seem to budge
Stephen289 said:
One question. How hard is it to remove the top cover of the dock... I'm trying to but it doesnt seem to budge
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Click to collapse
It was hard until I read goodintentions' directions in his post
"(6) Use your right hand and hold down the part where the TF makes the connection. Curl your left fingers into a hook, put it under the dock, and pull up. After the left side of the dock is severed, reverse and do the right side."
nxt said:
It was hard until I read goodintentions' directions in his post
"(6) Use your right hand and hold down the part where the TF makes the connection. Curl your left fingers into a hook, put it under the dock, and pull up. After the left side of the dock is severed, reverse and do the right side."
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Yeah, that part is kind of confusing, do i dig my fingers between the gap? Because pulling it up from "under" the dock doesn't make too much sense
Stephen289 said:
Yeah, that part is kind of confusing, do i dig my fingers between the gap? Because pulling it up from "under" the dock doesn't make too much sense
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yeah put it just underneath the metal side lip/gap and just pull hard.
I RMA'd it second time... when I got it back, the dock was fully charged, plugged the dock into the Transformer and it showed the correct percentages, however as soon as I plugged the charger in, I suddenly get the N/A dock on my dual battery widget and the LED notification light on my dock is solid orange... guess I'll have to try open up the dock myself and see what is wrong with it...
Here is a video I made showing you how to open up the dock.
thank you so much!
This didn't work for me. My battery is stuck at 89% and will not charge or discharge for that matter.
works like a charm!
My dock was recently RMA-ed (battery was completely dead) and upon return it shows 19% charge but will not be charged. flipping the black switch completely solved it!
Cheques are in the mail.
hey guys just wanted to let you know my dock batery sussenly stopped working this morning and flipping this switch off and on again solved my problem so thanks guys
To start off I have had my B50 TF for about 4 months now and I have liked it and it does everything I need it to do.. I am now at college and it does a great job as a note taking and entertainment device.
How ever I was never 100% happy with mine as I has 2 dead pixels from the start, some minor light bleed and a few specs of dust under the screen.. I also have a keyboard that has the serious battery drain issue.. However I was so happy about having it that I didnt want to RMA the TF or the dock and have to wait until others came into stock..
Now for the sad story.. about 2 weeks ago I came into my girl friends dorm room and she had a sad puppy type of face on and she was almost in tears.. I finally got out of her that she accidently caught my charging cable hooked up to my TF and Dock and it fell about 2 feet onto a metal lamp and put a few decient sized scratches on the back of the TF.. I told her its fine and It booted up and worked fine so I was not worried about it at all.. and it work perfect after that for about a week.. Then I turned it on about a week later and the screen started flickering with blue lines all over and then I kinda shook it around a little and pressed the on/off button a few times and it was fine.. then today (about a week after the weird screen flicker) I walk into my Anthropology class and grab the TF and dock and I try and turn it on and it wont turn on.. Which is weird because I always plug it in on my night stand every night.. I just assumed my Asus charger got unplugged and after class plugged just the TF in for 8 hours.. Then I pull it off the charger for Comp Sci class and It wont turn on then either.. I will hold the power button down for 15 sec and then let go and all I hear is a little "click" that is the sound of it trying to turn on.. No screen animations, no black light, no sounds other then the click
I am devastated as I have entire class notes on there and also that was my everyday computer that I dumped allot of hard earned cash into. And when I told my girl that it wasnt turning on she felt so bad and was on the brink of a major emotional breakdown.. Its not the end of the world for me, but damn I am going to be devastated if $400 just went down the drain..
Anyone have any words of advice or any last efforts I could try? I guess if all else fails, I will be waiting for the TF2 to come out and hopefully it will still work with my dock..
Thanks everyone,
Nick
EDIT: I have HDMI out and have torn the TF apart and cant seam to track down the connection to the Screen form the board to make sure it is not a loose connection.. I am hoping something came loose and the screen is not FUBAR.. I dont thing the screen is dead though.. It was fine for 2 weeks after the drop, i would have thought that it would have been dead right away if the screen was dead..
The lcd cord might be loose in there. Open it up and tighten it.
goodintentions said:
The lcd cord might be loose in there. Open it up and tighten it.
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I was thinking it was the screen ribbon cable but when there is no HDMI out either I was starting to think other wise..
Edit: Thank you for the Edit.. It just was not funny at the time..
Wow, feeling possessive there aren't we.
No hdmi out. That's a problem. I'm still convinced something is loose in there. You got nothing to lose. Open it up and try to tighten things up.
It would have been maybe a little funny if she was not in tears when she found out she broke my tablet with a ton of my school stuff on it and my most used piece of technology..
I will try and open it up eventually.. I am at school so I dont have any of my Tech tools.. I am going to have to either buy some or wait a few weeks till I go home..
Edit: My Computer will recognize it when I plug the TF In and unplug it.. Just I cant do anything with it.. I just hear the Windows sounds..
I am with goodintentions, a connector has come loose somewhere.
Update.. I have HDMI out and I opened up my TF and I couldnt find anything leading to the screen that was loose, but I didnt really know my way around that well.. Anyways, HDMI out works, but no screen still..
swan3609 said:
Update.. I have HDMI out and I opened up my TF and I couldnt find anything leading to the screen that was loose, but I didnt really know my way around that well.. Anyways, HDMI out works, but no screen still..
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Click to collapse
Haha, keep trying. Try not to damage it too much while playing with the insides. LOL
goodintentions said:
Haha, keep trying. Try not to damage it too much while playing with the insides. LOL
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I have HDMI out.. the Digitizer works fine and I can connect it to the dock and the touchpad works as it should and everything else works find and seams fine.. I just cant find the connection to the Screen to see if its the connection of if I broke the screen.. I am going to the tear down thread to ask for help..
Well been studying movies on the innards of the TF700T (haven't touched mine yet for that tho!). And I noticed some "brackets" on the connection end of the tablet to the dock, with this I noticed I don't have them on mine.
Now... this wouldn't be a issue but lately the tablet seems to fall out of the dock very easily. It's not that it's loose or anything but well not locked. Not a nightmare, but I had some near accidents due to this several times (picking it up and the keyboard falling off or the other way around). So well it got me wondering, are those brackets broken for me? Or is this standard?
djmulder said:
Well been studying movies on the innards of the TF700T (haven't touched mine yet for that tho!). And I noticed some "brackets" on the connection end of the tablet to the dock, with this I noticed I don't have them on mine.
Now... this wouldn't be a issue but lately the tablet seems to fall out of the dock very easily. It's not that it's loose or anything but well not locked. Not a nightmare, but I had some near accidents due to this several times (picking it up and the keyboard falling off or the other way around). So well it got me wondering, are those brackets broken for me? Or is this standard?
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Are you talking about the black plastic plugs that "plug" the connector holes to keep dirt out? Even if you had them you'd need to remove them to use the dock. Some dock/tablet combos do not lock just by pushing them together(well documented here) and you need to manually pull the tablet lock switch into position.
djmulder said:
Well been studying movies on the innards of the TF700T (haven't touched mine yet for that tho!). And I noticed some "brackets" on the connection end of the tablet to the dock, with this I noticed I don't have them on mine.
Now... this wouldn't be a issue but lately the tablet seems to fall out of the dock very easily. It's not that it's loose or anything but well not locked. Not a nightmare, but I had some near accidents due to this several times (picking it up and the keyboard falling off or the other way around). So well it got me wondering, are those brackets broken for me? Or is this standard?
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Click to collapse
Mine no longer docks securely at all, so I double-sided-taped it to the dock. Known issue, and it happens with little use of the docking mechanism per se. More and more people are reporting exactly this, and ASUS washes its hands in innocence... :S
Make sure the lock switch reaches the end, if not then its not fully secure. Theres a problem with the keyboard where the little tab that the tablet is suppose to push down when docked doesn't get pushed down because it can't reach it. Thats why when you hold the tablet part the dock would fall right off. Use a pen and play with that little tab and you will see the black slot locker. I'm thinking of finding something to stuff it so that when i dock the tablet and the extra thing i add would push the tab down and lock fully.
destroyer333 said:
Make sure the lock switch reaches the end, if not then its not fully secure. Theres a problem with the keyboard where the little tab that the tablet is suppose to push down when docked doesn't get pushed down because it can't reach it. Thats why when you hold the tablet part the dock would fall right off. Use a pen and play with that little tab and you will see the black slot locker. I'm thinking of finding something to stuff it so that when i dock the tablet and the extra thing i add would push the tab down and lock fully.
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Click to collapse
Both these little black have completely broken off on my dock -- no rescueing possible by pushing whatever other part.
MartyHulskemper said:
Mine no longer docks securely at all, so I double-sided-taped it to the dock. Known issue, and it happens with little use of the docking mechanism per se. More and more people are reporting exactly this, and ASUS washes its hands in innocence... :S
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Click to collapse
Ouch well that's dissapointing
thx I guess I'm gonna have to figure out a similar solution to yours
I've had my Sensation 20 months but only just noticed today a tingling/vibration across the top of the phone when it's connected to a charger, i.e. if you let your finger slide across the top frame of the phone above the speaker grille.
Not sure if they all do this and I've only just noticed, or something has gone wrong with mine.
Tried a different charger and a different battery and it still does it. The strength of the charger (i.e. a kindle one at 800mA not as noticeable) affects the strength of the tingling.
Any ideaS?
chrisw99 said:
I've had my Sensation 20 months but only just noticed today a tingling/vibration across the top of the phone when it's connected to a charger, i.e. if you let your finger slide across the top frame of the phone above the speaker grille.
Not sure if they all do this and I've only just noticed, or something has gone wrong with mine.
Tried a different charger and a different battery and it still does it. The strength of the charger (i.e. a kindle one at 800mA not as noticeable) affects the strength of the tingling.
Any ideaS?
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Click to collapse
Hi,
This happens on my Transformer Prime from Asus.
It's really weird.
I worry about touching it.
It must be something to do with grounding,or lack of it.
malybru said:
Hi,
This happens on my Transformer Prime from Asus.
It's really weird.
I worry about touching it.
It must be something to do with grounding,or lack of it.
Click to expand...
Click to collapse
I've read a little up on this since I posted it yesterday. Apparenly ALL metal devices will do this if they used standard AC chargers with no ground pin.
When I noticed it, I was barefoot in the kitchen with damp feet after the kids had been playing with water, so it was very noticeable. Wearing shoes not as much so, but I have now noticed it on other phones with different chargers in different places, so any metal-bodied phone does appear to be "live" when charging!
A friend of mine had a Galaxy S3 Amber with a broken (and blank) screen and wanted her data from it's internal memory that is locked and not in debugged mode. I did a lot of research and found the best, most efficient way was to do a motherboard swap with another gs3. I had a Galaxy S3 Blue. I watched a couple of videos and it seemed rather easy. I gathered the proper tools and was EXTREMELY careful not to break or rip anything (and to my knowledge i did not). When i put her motherboard from the amber one into the blue one and the screen would not come on. My first thoughts were it must be her motherboard that went bad. Well when i went to put my blue gs3 back together (again being very careful this entire time) I'm now having the same issue as she was. Black screen, no back light. The bottom lights DO come on and i feel it vibrate when i get a message. There was also no power on chime...
I know its hard to tell with out looking but any ideas on what could be wrong or what i might have screwed up? i checked all the connections and everything looks perfect. Nothing is bent or connected wrong and I didn't force or break anything.
update: so i found that the touch part of it still works fine. i can hear the ripple unlock as well as all the other sounds and such when i touch around and i can here it opening apps. the only issue lies in the screen itself being blank with no back light what so ever,
First of all remove the battery and attempt to power on, then leave without battery for 1 min, I know this sounds silly but it worked on an old iPhone 3G so anythings worth a shot.
If that doesn't work go back into the S3 and make sure all the data clips are firmly in place and locked down but not twisted in anyway. Also make sure their is no moisture or dust on the ribbons. You may not realise it but even the smallest imperfection with this can cause massive issues down the line.
If all else fails her phone may have broke your screen, I don't know how but it is a possibility
Hope I could help and good luck
TechMinerUK said:
First of all remove the battery and attempt to power on, then leave without battery for 1 min, I know this sounds silly but it worked on an old iPhone 3G so anythings worth a shot.
If that doesn't work go back into the S3 and make sure all the data clips are firmly in place and locked down but not twisted in anyway. Also make sure their is no moisture or dust on the ribbons. You may not realise it but even the smallest imperfection with this can cause massive issues down the line.
If all else fails her phone may have broke your screen, I don't know how but it is a possibility
Hope I could help and good luck
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Click to collapse
so i took it apart again today to double check and clean everything and under inspection i noticed a teeny tiny slit on the edge of the lower, bigger ribbon. i know the smallest bit could be horrid. Any fix and would that cause just the screen to not show? i don't know if that is the led connection but i think it may be.
amshook said:
so i took it apart again today to double check and clean everything and under inspection i noticed a teeny tiny slit on the edge of the lower, bigger ribbon. i know the smallest bit could be horrid. Any fix and would that cause just the screen to not show? i don't know if that is the led connection but i think it may be.
Click to expand...
Click to collapse
If theirs a slit I'm affraid that could be it for the screen, like I said even the smallest imperfection can cause massive issues. The slit is probably in the one of the data sections of the ribbon cable which is why data for the screen isn't being carried.
For the fix I don't think their is one unless you can fit a new ribbon on to yout S3's screen
Sorry about the screen
So I took it all apart again. Cleaned ever little thing I could and now it works again. ?
amshook said:
So I took it all apart again. Cleaned ever little thing I could and now it works again. ?
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Click to collapse
Excellent, must have just had some dust or gunk on the cable
Glad you got it working again:victory:
TechMinerUK said:
Excellent, must have just had some dust or gunk on the cable
Glad you got it working again:victory:
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As am I. Thanks alot for helping. I appreciate it. id buy you a beer if I could lol.
amshook said:
As am I. Thanks alot for helping. I appreciate it. id buy you a beer if I could lol.
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Click to collapse
No problem, thats what XDA is here for:laugh: