Database Info

Messenger "There is a problem with the server"

Hi all,
I am having trouble signing into Windows Live Messenger on my XDA Serra (HTC Touch Pro).
It only happens with my main Windows Live account - when I sign in with my old account Messenger works fine.
The message I get is:
There is a problem with the server. Please try again later.
I have contacted Microsoft and they have "escalated" the problem within their tech support department but ultimately they have not been any use. In the last e-mail I got from them they suggested contacting my carrier. I had already contacted o2 and they said they cannot help in this issue. I am pretty convinced it is a problem relating to my Windows Live account. Hard Reset of the device has not helped.
Please if anyone can help or has had similar experiences post here!
Thanks,
Matt

Bump...
Went to all the trouble of creating a new account, it worked for a couple of days and now it's failing again.
Please help! :-(

mdsharpe said:
Bump...
Went to all the trouble of creating a new account, it worked for a couple of days and now it's failing again.
Please help! :-(
Click to expand...
Click to collapse
I'd never seen this problem until a few days ago. My connection and internet access are still rock-solid, but suddenly I haven't been able to sign into messenger. I re-flashed the custom ROM I've been using, but that didn't fix it. I suspect either AT&T is trying to force me to use their proprietary IM client (presumably so they can charge me for text messaging) or it is indeed something wrong with my Live account.
Please help me too!

Help me too!! That makes three of us. Im using MSN over EDGE/GPRS and it won't sign in for me too. I keep getting requests of contacts that have added me..and when I click on allow, it says "There was a problem with the server". Sometimes, it just wont sign in at all, come what may.

Wow, I'm quite relieved that it's not just me!
Have you guys tried signing in over Wi-Fi? It doesnt matter what connection I use, I can never sign in.

Have you guys updated your MSN client PC side to the new 2009 version? Apparently (after I started having hassle with my Touch Diamond today) as soon as you sign in to MSN PC side on the new 2009 client with multi-sign in it renders your account buggered and in turn WinMo won't sign in no matter what you hard-reset or install.
Try an old account that has never signed in to 2009 version and your fine.

ericsson68 said:
Have you guys updated your MSN client PC side to the new 2009 version? Apparently (after I started having hassle with my Touch Diamond today) as soon as you sign in to MSN PC side on the new 2009 client with multi-sign in it renders your account buggered and in turn WinMo won't sign in no matter what you hard-reset or install.
Try an old account that has never signed in to 2009 version and your fine.
Click to expand...
Click to collapse
Yep this is the conclusion I have come to.
Sadly, Microsoft customer services really don't want to know. I have been in email discussion for over a month, and they are truly useless.
I guess we're at the development team's mercy, if they know or even care about this problem.

It can't be that difficult to sort out for them. Other third party apps (e.g. IM+) are logging in fine and you then get the usual "you have been signed out" message on the PC. So for now I'm going to use a chain of trial versions in the hope that MS sort this out in the next month seeing as 2009 went official this week.
And don't get me started on the new version of the PC client. What primary school children did they let loose on the design?!

ericsson68 said:
It can't be that difficult to sort out for them. Other third party apps (e.g. IM+) are logging in fine and you then get the usual "you have been signed out" message on the PC. So for now I'm going to use a chain of trial versions in the hope that MS sort this out in the next month seeing as 2009 went official this week.
And don't get me started on the new version of the PC client. What primary school children did they let loose on the design?!
Click to expand...
Click to collapse
try Palringo

I know this doesn't help but I'm also suffering the same problem and also fixed with a new Live ID not that it's the answer! Been playing with a lot of Live services so wasn't sure if Messenger was the cause...

I changed the messenger version and problem solved!
Do a SEARCH on this great site to find another version
Good luck,

orb3000 said:
I changed the messenger version and problem solved!
Do a SEARCH on this great site to find another version
Good luck,
Click to expand...
Click to collapse
A hint on the working version would be good if you could?
Cheers

ericsson68 said:
A hint on the working version would be good if you could?
Cheers
Click to expand...
Click to collapse
I´m using this version: http://forum.xda-developers.com/showthread.php?t=323847&highlight=live+messenger
Hope it helps,

Well, still no news from Microsoft regarding this issue. It has been 11 days since I last received an email stating that resolving the problem was their "top-most priority" although they could not provide a timeframe for resolution.
I've emailed them again to ask if there is any news but I'm not keeping my fingers crossed.
It's pretty disgraceful how the functionality of our devices can be reduced in this way through a problem with the server. I hope it's fixed soon.

mdsharpe said:
Well, still no news from Microsoft regarding this issue. It has been 11 days since I last received an email stating that resolving the problem was their "top-most priority" although they could not provide a timeframe for resolution.
I've emailed them again to ask if there is any news but I'm not keeping my fingers crossed.
It's pretty disgraceful how the functionality of our devices can be reduced in this way through a problem with the server. I hope it's fixed soon.
Click to expand...
Click to collapse
Microsoft really needs to get more people working on Windows Mobile products. Out of nowhere, all of their mobile products (Live Mail, Live Messenger, Live Contacts, Sideshow) failed to work since the beginning of January and there is no support what so ever.

So it's been about 4 months now since I was last able to use Windows Live Messenger on my Windows Mobile device.
This is so far beyond a joke that it's become funny and then lost all funnyness again.
I am tired of using Palringo, though I do appreciate their free service.
Has anybody managed to get any information about a possible fix? I've read elsewhere that Microsoft have suggested to some people that they just create a new Windows Live ID. This is quite franky a ridiculous suggestion, as I am sure many people are quite attached to their e-mail address. Personally it would be a huge inconvenience for me to have to change my address.

The problem seems to be with the live mail address book. I managed to get it working by exporting my contacts, deleting them, and importing them again. Has been working fine now for several weeks. More info here:
http://www.microsoft.com/communitie...323-91f4a80ce0bd&cat=&lang=en&cr=US&sloc=&p=1

directmail said:
The problem seems to be with the live mail address book. I managed to get it working by exporting my contacts, deleting them, and importing them again. Has been working fine now for several weeks. More info here:
http://www.microsoft.com/communitie...323-91f4a80ce0bd&cat=&lang=en&cr=US&sloc=&p=1
Click to expand...
Click to collapse
I have deleted all my contacts but I am still getting "Problem with the server".
Is there anything else I can do?

I thought I should wrap this up... a few months ago it just magically started working again.
While I'm happy it is working, I'm still left concerned that the functionality of my device is purely at the mercy of Microsoft, and I am utterly helpless to do anything about it or even find out what's happening.

Uncheck the synch contacts option when installing is the solution..........in step 4 in ver 10.6.***

Friend Stream crashes (HTC Desire)

Hey guys,
I´ve not been using the new app "Friend Stream" for weeks now, but I just thought - why not try it out one more time. I tried to start it, the first screen also appears and it seems to load, but then it crashes.
Any solutions?
p.s.: anyone knows which app android uses for synchronizing the adress-book contacts with facebook?... i can`t find newer facebookcontacts if i want to connect them with a adress-book-contact.
thx in advance.-

[Q] Bell TV & Radio - Problem connecting to service

Hi, I have a Samsung Galaxy S running Criskelo v75 Rom. I recently ordered Bell's mobile variety package through the Bell self serve app. I noticed then that my Rom didn't have the stock TV & Radio app. After doing some digging I finally found the apk, but any time I try to use it, I'm thrown an error reporting a problem connecting to the service, reinstalled many times. When I try to change the account info, I'm thrown an error saying there was a problem logging in using the credentials provided. I can log in with the exact same credentials on the website.
Has anyone else had this problem and fixed it? Or am I doing something wrong? Any help is appreciated!
~Techloid

Bump anyone?

Did you ever get this work?

r3v07ut10n said:
Did you ever get this work?
Click to expand...
Click to collapse
I too am having the same issue. If someone knows of a fix, please share with us.

add another one, but I have an infuse....

+1 for HTC Legend

HTC Wildfire S same issue
I am having nearly the same problem, but I have an HTC Wildfire S, and my data plan includes 10 hours of mobile TV free. The app came with the phone, but I get errors or the message, "the content is not available at this time".

Marketplace not working

hi there, i have installet the ChevronWP7cert on a nodo but now i cannot install any app from the market, any solution please?
sorry but i am new in wp7.

lucasgariglia said:
hi there, i have installet the ChevronWP7cert on a nodo but now i cannot install any app from the market, any solution please?
sorry but i am new in wp7.
Click to expand...
Click to collapse
What device are you using? Chevron is a tool to get your device developer unlocked. To use the tool you must first install the cert, like you already did. Neither the tool nor the cert have something to do with the marketplace. To be able to use the marketplace, you need a Windows Live ID.

i have a htc trophy, i can enter in the marketplace but i cannot download enything
, i am doing a restore now

lucasgariglia said:
i have a htc trophy, i can enter in the marketplace but i cannot download enything
, i am doing a restore now
Click to expand...
Click to collapse
But you set up your Windows Live account and entered the activation code that came with your device, right? Without that, you cannot use the marketplace.

ye the account is fine, but it s after i installed the certificate file, still not working after the restore

Is there maybe a problem with the marketplace just now? I've just tried to download a few different things and am getting message along the lines of "can't get this info right now, check back later"?
I've not installed anything or done anything out of the ordinary today on my phone?
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App

I've been trying to update apps as well and it's now allowing me to...

MP usually has problems for me too on weekends..

To confirm, I'm having issues as well. I went so far as to factory reset my phone
I put a call into Microsoft/Zune Support. They're suppose to call me back in like 30 miutes

Been trying to update Cocktail Flow, but kept giving the same error over and over (since yesterday). Downloading new apps was fine... just updates.
Only now have I been able to update it... check it out guys.

Hi there ...
I have the same problem - i can enter the marketplace, view all apps ... But when i try to buy or download something' i get a timeout ... Using my HD7, of course
Sent from my GT-P1000 using XDA App

plmiller0905 said:
To confirm, I'm having issues as well. I went so far as to factory reset my phone
I put a call into Microsoft/Zune Support. They're suppose to call me back in like 30 miutes
Click to expand...
Click to collapse
MP problem is problem over net/over cloud, it has nothing to do with our phones... same for Xbox Live or Zune Player MP..
I dont think its not a good idea to hard reset my phone over net/cloud problems.. just wait .. lol

Purple11 said:
MP problem is problem over net/over cloud, it has nothing to do with our phones... same for Xbox Live or Zune Player MP..
I dont think its a good idea to hard reset my phone over net/cloud problems.. just wait .. lol
Click to expand...
Click to collapse
Yeah...unfortunately, learned that the hard way. Now I can't get my phone back the way i want it until this issue is fixed.
**UPDATE**
Just for the heck of it, I created a new live id and was able to download apps. is there a way I can switch all my transactions from the live id that's not working to the live id that is working?

I don't know about that.. But I have switched from mobudget to my budget app.. And my trial expired last night .. Since than I have been trying to buy it but nothing ..
Sent from my OMNIA7 using XDA Windows Phone 7 App

Is anyone else still having problems with the marketplace? I'm still getting the "can't get this information right now, check back in a little while" error when I try to download anything.
Edit : I also can't download any apps or music through Zune on my laptop so I'm guessing my windows live I.d. has developed some kind of problem in the last 24 hours. Does anyone have any ideas on how to fix this?
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App

Everything is fine now for me.. microsoft updated mp with new apps and new featured apps and things like that.. maybe thats why their is a downtime on weekends..
Update:
I can install/buy apps now..

Patience people... same with updates and problems.
I would have f***** ** my phone a while ago I haven been patient with NoDo and forced it.

[BUG/REQ_Android_ICS] Sync Mails via Exchange!

Hey Developers
I have a problem with ICS on my Sensation... Every ROM i tried it was the same... (InsertCoin, ARHD etc.)
When i want to sync my mails via exchange (gmail) the settings i setup are not saved, every time when i hit the mail icon there are only 3 days synched and the sync size is also reseted to default 5kb...
Sync days and time from - to stay saved, only those two options always resetet... Why??
Is there any fix for this or is it an build bug from ICS?
Thanks!

Me too!
I've exactly the same problem, doesn't matter what ROM I use or if I full wipe or not, and it's REALLY ANNOYING.
Sorry not much help, but I share your pain...

I know, I'm experiencing the same

yeah, this problem has been in every sense 3.6 rom i've used. anyway, the solution i used is to used a de-sensed rom which does not contain this error. (hypernonsense is very stable for use)

Wrong section and it's a well known bug.
Sent from my HTC Sensation using TapaTalk

cjm1979 said:
Wrong section and it's a well known bug.
Sent from my HTC Sensation using TapaTalk
Click to expand...
Click to collapse
I think we all know that this bug is well known.
So think the idea of this thread is to show our devs how many people are suffering of this problem.
I also think that everyone knows that it's HTC's fault, but maybe our geniuses here at xda-dev are better than the HTC-devs in finding a solution
I'd love to see this working!

Hi guys,
in my ROM it is working fine,I use NRGZ ROM ICS with exchange active sync, exchange server, not gmail.
I tried out and both points are saved..
Andy
Sent from my HTC Sensation Z710e using xda premium

Alganon said:
I think we all know that this bug is well known.
So think the idea of this thread is to show our devs how many people are suffering of this problem.
I also think that everyone knows that it's HTC's fault, but maybe our geniuses here at xda-dev are better than the HTC-devs in finding a solution
I'd love to see this working!
Click to expand...
Click to collapse
Any fix for this? I am getting the same for my gmail account, but not my company mail. Strange... If anybody here does not experience the issue with gmail, please share your setting. Thank you.

I have the same problem with Hotmail. I tried ARHD, InsertCoin, and Elegancia. Have not tested NRG ICS, will try later this week.
ICS has been out for already a couple of weeks. Has anyone tried it on STOCK ICS?

paulmor said:
Has anyone tried it on STOCK ICS?
Click to expand...
Click to collapse
Yep, it still exists. It's a bug on all ROM's based on the Stock ICS release.

Installed yesterday ARHD 6.6 and settings stay,as long as I do not turn off the handset or restart it.

I know it may or may not be the ideal solution, but when I had my HTC Desire it also had problems with exchange active sync, and like the Desire I have installed the AOSP ICS mail apk and so far push email has been working fine and sticking to the assigned settings regardless of reboots etc.
Sent from my HTC Sensation XE with Beats Audio using xda premium

paulmor said:
Installed yesterday ARHD 6.6 and settings stay,as long as I do not turn off the handset or restart it.
Click to expand...
Click to collapse
How could I install ARHK 6.6, while I already have OTA ICS and Revolutionary doesn't suppport HBOOT above 1.18 to set my device on S-OFF?

albiGib said:
I know it may or may not be the ideal solution, but when I had my HTC Desire it also had problems with exchange active sync, and like the Desire I have installed the AOSP ICS mail apk and so far push email has been working fine and sticking to the assigned settings regardless of reboots etc.
Click to expand...
Click to collapse
Hi, this problem is driving me crazy.
My work exchange account works fine, settings are saved and stay there even after restart, but the settings of my hotmail (config as exchange account also) are not kept.
Also I have some problems with some emails (originally written in english) which are displayed in chinese characters. I can't find anyway to show them in English.
Can someone post or link the ASOP ICS mail apk?
Brgds

Fixed with OTA 3.33 update
ypsmav said:
Hi, this problem is driving me crazy.
My work exchange account works fine, settings are saved and stay there even after restart, but the settings of my hotmail (config as exchange account also) are not kept.
Also I have some problems with some emails (originally written in english) which are displayed in chinese characters. I can't find anyway to show them in English.
Can someone post or link the ASOP ICS mail apk?
Brgds
Click to expand...
Click to collapse
It is finally fixed with OTA 3.33 firmware update (installed yesterday) in Europe.

Confirm,finally the fix on the latest OTA.
Also the HTC Note was placed.
The initial optimization has disappeared.
Nice update!