My brother has a HOX, preordered from Radioshack and got his phone right before Apple went all Soup Nazi on HTC. He is not what I would call a power user. He does not root phones, load custom roms, or do much of anything other than use his phone. Today he told me that his battery is draining at an incredible rate. Down to 58% in less than 2 hours. He hasn't downloaded any apps or anything that would cause this problem. He called AT&T and their fix was sending him a new battery.....
Now, I might be a little on the slow side myself but I am pretty sure that it takes a very adventurous person to crack open this phone to replace the battery. I told him that he is getting the run around and that he should demand a replacement. He is past his 30 days but they should still do a warranty exchange. He said he will take it to an AT&T store when he gets the new battery and see what happens but I sure as heck would not trust some $8/hr lackey at a random at&t store ripping my phone apart. (no offense to those of you that work at an at&t store but if I don't feel like I could do it myself then I would want someone who is an expert doing it, not someone that is just collecting a check)
Am I the only one that thinks this is a terrible idea?
berdo said:
My brother has a HOX, preordered from Radioshack and got his phone right before Apple went all Soup Nazi on HTC. He is not what I would call a power user. He does not root phones, load custom roms, or do much of anything other than use his phone. Today he told me that his battery is draining at an incredible rate. Down to 58% in less than 2 hours. He hasn't downloaded any apps or anything that would cause this problem. He called AT&T and their fix was sending him a new battery.....
Now, I might be a little on the slow side myself but I am pretty sure that it takes a very adventurous person to crack open this phone to replace the battery. I told him that he is getting the run around and that he should demand a replacement. He is past his 30 days but they should still do a warranty exchange. He said he will take it to an AT&T store when he gets the new battery and see what happens but I sure as heck would not trust some $8/hr lackey at a random at&t store ripping my phone apart. (no offense to those of you that work at an at&t store but if I don't feel like I could do it myself then I would want someone who is an expert doing it, not someone that is just collecting a check)
Am I the only one that thinks this is a terrible idea?
Click to expand...
Click to collapse
Considering that you have to take screws out and remove other components to GET to the battery, it's a horrible idea. I'll bet he gets a battery for a Vivid or some other phone.
They screwed up - someone at AT&T didn't realize you can't just swap the battery. They tried to offer me the same solution when I brought back the unit because of the battery drain issue, until I told them that you can't just swap the battery out.
Is your brother in an LTE area? Does he commute to work (subway) - or otherwise runs into issues where he loses signal for some time? That seems to be one of the biggest issues with the battery drain today - regaining lost LTE signal (after it being lost for a while).
Tell him to install Badass battery monitor. It will tell you what's draining the battery.
https://play.google.com/store/apps/details?id=com.gsamlabs.bbm
neocryte said:
Is your brother in an LTE area? Does he commute to work (subway) - or otherwise runs into issues where he loses signal for some time? That seems to be one of the biggest issues with the battery drain today - regaining lost LTE signal (after it being lost for a while).
Click to expand...
Click to collapse
He lives in Houston, so yes he has LTE. No odd commute though, but the has had the phone for 2 months roughly and have good batter life up until two days ago. I don't think he has any issue with signal loss.
danix180 said:
Tell him to install Badass battery monitor. It will tell you what's draining the battery.
https://play.google.com/store/apps/details?id=com.gsamlabs.bbm
Click to expand...
Click to collapse
Thanks for the info. I have passed it a long to him. Will let you know if anything interesting is found.
berdo said:
My brother has a HOX, preordered from Radioshack and got his phone right before Apple went all Soup Nazi on HTC. He is not what I would call a power user. He does not root phones, load custom roms, or do much of anything other than use his phone. Today he told me that his battery is draining at an incredible rate. Down to 58% in less than 2 hours. He hasn't downloaded any apps or anything that would cause this problem. He called AT&T and their fix was sending him a new battery.....
Now, I might be a little on the slow side myself but I am pretty sure that it takes a very adventurous person to crack open this phone to replace the battery. I told him that he is getting the run around and that he should demand a replacement. He is past his 30 days but they should still do a warranty exchange. He said he will take it to an AT&T store when he gets the new battery and see what happens but I sure as heck would not trust some $8/hr lackey at a random at&t store ripping my phone apart. (no offense to those of you that work at an at&t store but if I don't feel like I could do it myself then I would want someone who is an expert doing it, not someone that is just collecting a check)
Am I the only one that thinks this is a terrible idea?
Click to expand...
Click to collapse
Lol clearly someone didn't realize that the battery isn't replaceable on a HOX.
Phone has a year warranty. I don't think the device support centers even have the HOX yet so to get his replacement he'll have to call 1-800-801-1101
They'll ship him out another one.
berdo said:
He lives in Houston, so yes he has LTE. No odd commute though, but the has had the phone for 2 months roughly and have good batter life up until two days ago. I don't think he has any issue with signal loss.
Click to expand...
Click to collapse
I'm in Houston too and have had nothing but amazing battery life. Just fyi
Sent from my HTC One X using xda premium
Every time I've called AT&T about the phone their android phone tech people (yeah sure they are), have always first told me to take the battery out of the phone. When I tell them I can't and its a one piece phone. Its as if they heard the word of God and their eyes were finally opened. It baffles how much some people just don't know. I've always been told by att to push volume up and power to reset the phone..
Sent from my HTC One X using xda premium
Related
I have had my Atrix 2 8 days past the 30 day mark. And recently the phone has started getting really hot. Not when I am using but when it is just sitting.
I have checked to see what app or process could be running and causing it. And I have found nothing. This is what I have checked so far
Wifi is off
Bluetooth is off
GPS is off
Here are the only things using my power
Cell Standby 33%
Phone Idle 31%
Voice Calls 9%
Motorola Services 4%
Display 4%
And it gets smaller from there. I can set the phone down and walk away and come back to pick it up and it is smokin hot with 40% of the battery drained.
I sent an email to Motorola support on New Years. I have not heard back from them. I also contacted ATT and they want to give me a refurbished phone. Which I have refused due to last phone I did with them. I got a scratched up dented phone in trade for my flawless phone. I told them my phone has been used for 38 days and is flawless I want the same back.
I liked the phone at first but I am about at my wits end. Any ideas what can be causing this?
My phone gets really hot when I leave the camera app running.
Droid incredible 2 running cyanogenmod 7 nightly 134
I just went into my task manager and the only things that are using my cpu are the Android System at 25% and Home Screen at 1%. And my battery just dropped from 15% to 5% in 20 mins sitting with the screen off.
Download an app called watchdog and see if you can trace down a rogue app maybe. Also setcpu gives you an option to see the battery temp. Would be interesting to see what the temp is when you're saying its hot. Mine generally stays around 32° with general usage.
I am trying your suggestion and running into the second issue I having. No data. I just opened the market and it says server error. Tried 4 times. And the little 4g symbol is white not blue and I have 3 bars of signal.
I love android and I love the look and feel of this phone. But this thing is seriously p*****g me off.
EizenHower said:
I am trying your suggestion and running into the second issue I having. No data. I just opened the market and it says server error. Tried 4 times. And the little 4g symbol is white not blue and I have 3 bars of signal.
I love android and I love the look and feel of this phone. But this thing is seriously p*****g me off.
Click to expand...
Click to collapse
I run into that issue at work sometimes myself and usually its due to spotty coverage. I have a airplane mode toggle just for it. Toggle on and off and usually jumps right up to 4G in blue
Update: Motorola never responded to my email. AT& T never called me back. So I called them yesterday and asked them why they didn't return my call like they said and chewed them out.
I tried the watchdog application and it never alerted of any rogue apps yet the phone remained hot.
So the end result was ATT sold me a Samsung Galaxy S2 SKYROCKET for 149.00 (199 was normal price but I got 50 credit for what I paid for atrix) and a 160 credit on my bill. They put a supervisor on the line who apologized repeatedly for them not returning my call.
The crazy thing is they don't want the atrix back? I asked them what about the atrix they said try to return it at the store I bought it at if I want.. Overall I am more than happy with Att's response after they dropped the ball. But I will never buy another Motorola product again. They have yet to get back to me. They sent me an email over a week ago saying they will be contacting me in 24hours and and a week later nothing.
Sent from my MB865 using XDA App
Never had my A2 gets too hot. BTW you had a problem with ATT not moto for not exchanging your phone. If it gets too hot and your battery is draining too fast it might just be a simple battery exchange. Moto will never listen to peoples request or demand ^_^v but there are great devs here cooking up some fix for our A2's existing bugs. I think i will never get to see your problem though because my GPS, 4g/data, bloatwares, are always off and have droidwall that gives me some control on what goes out of my phone. You might want to call ATT and have them check if your phone is set to 4G because mine wasn't before and they had to configure their end for it to work properly.
Before you went ahead and exchanged it, you probably should have flashed the stock fxz and factory restored, and then reinstalled your apps one by one to ensure that there isn't a rogue app hiding somewhere on your phone.
But at least you're happy with the end result. Too bad you don't still have the A2, it's a great phone. I've never had that problem with it (but I did a couple times with my A4G).
I just got an email back from Motorola today. Also, I did factory a reset and the problems persist. I do still have the phone. I may do refurb exchange and give it to my wife. She doesn't care about it like I do. She will have it torn up in 2 weeks from throwing it in her purse and letting my kids play with it.
I would bet on it being the issue I experienced with cpu not scaling. Let me tell you that was a witch Hunt.
Sent from my MB865 using xda premium
unsivil_audio said:
I would bet on it being the issue I experienced with cpu not scaling. Let me tell you that was a witch Hunt.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
How did you fix the issue? My phone is doing it now. I'm getting very frustrated, I really like the phone and I don't want to get rid of it. They have replaced my battery and my phone once over the issue, and here it goes again! Any help would greatly be appreciated.
Same issue here. Phone will be in stand-by mode, battery starts to get very hot to the touch, and it automatically reboots.
FYI: To the OP and anyone else; Your phone is under warranty for 1 year. You can go to the motorola website and look up whether or not you're still in warranty.
This could all be caused by a number of things, including but not limited to: SIM card may need to be swapped for a new one, the sdacrd may be of a class that's unstable to run or has corrupted data/app data, clearing Dalvik and/or cache partition(s) may not hurt to try, if the signal coverage isn't consistent and the phone has to search for signal to connect with this will eat your battery alive and cause some excessive heat as well, the battery may be going ka-put, battery stats could be wiped, may need to try a factory reset, or it could be a hardware issue altogether. Motorola isn't manufacturing "new" Atrix 2 phones any longer, so even if you have a warranty and go for an exchange through Moto, you're most likely going to end up with a refurb phone. Moto seems notorious for manufacturing devices that do run hot, and I suppose it could also be attributed to how much the user is "using" the phone. Clock speeds also, the higher they are, will run the phone hotter, and if pushed too high or at an unstable clock speed, the device most certainly WILL randomly reboot. Sorry there isn't a more 'definitive' answer that I'm able to come up with, but trying anything and everything at this point might not bode poorly in your favor...
For those who already have a One S, do you also have a contact noise in the background when you're talking to someone on the phone?
It gets louder if you turn up the volume and it is pretty annoying. Am I the only one having this problem?
What could be the reasons for this?
Rosinior said:
For those who already have a One S, do you also have a contact noise in the background when you're talking to someone on the phone?
It gets louder if you turn up the volume and it is pretty annoying. Am I the only one having this problem?
What could be the reasons for this?
Click to expand...
Click to collapse
Did you check the review from the link here?
http://forum.xda-developers.com/showpost.php?p=24308267&postcount=6
No complaints from the guy who reviewed it there. How is the battery life on the device though? Any other complaints you got? I'm considering getting one soon.
jaywhy13 said:
Did you check the review from the link here?
http://forum.xda-developers.com/showpost.php?p=24308267&postcount=6
No complaints from the guy who reviewed it there. How is the battery life on the device though? Any other complaints you got? I'm considering getting one soon.
Click to expand...
Click to collapse
In comparison to my hd2 it has a better battery life. I would say about 6-8 h online time. The only disturbing thing I found so far is the noise when calling someone.
The processor is devilishly good, everything is smooth and fast. Also it fits perfect in the hand, not too big and not too small either.
Rosinior said:
In comparison to my hd2 it has a better battery life. I would say about 6-8 h online time.
Click to expand...
Click to collapse
What type of usage are you talking about where you are getting only 6-8 hours?
kaeruil said:
What type of usage are you talking about where you are getting only 6-8 hours?
Click to expand...
Click to collapse
6-8 hours immense browsing with the phone. After that I have to recharge the battery, but not sure yet.
After 15 hours (about 30 mins using internet, most of this time in standby) I still got 75% of battery life.
I have 53% battery life after 24h not charging.
I used it for some surfing, sync, whatsapp, facebook and some other apps most time in wlan. 8h was completely standby, the rest was a mix of using and standby.
My first impression is, that the battery has an acceptable life.
That seems to be decent, though I do wonder how it'll be once it's all settled in, but back on topic. Do you still get that sound while using the headset or a bluetooth? Related to this, but is it just you or does the other person hear it, it might be the mic (or does the One S have a dual mic setup?) backfeeding or something like that.
Rosinior said:
For those who already have a One S, do you also have a contact noise in the background when you're talking to someone on the phone?
It gets louder if you turn up the volume and it is pretty annoying. Am I the only one having this problem?
What could be the reasons for this?
Click to expand...
Click to collapse
I have this problem too. It also feels like there are sometimes kind of interruptions in the conversation.
Haven't had a call yet...if the issue is there I hope it is a software bug. That can be fixed easily. I also hope they will get rid of that ugly on screen menu button and bring the htc sense blur live wallpaper back!
And the flip clock should always flip and not occasionally.
I received my replacement one s due to call quality issues and the new one is even worse. everyone says i sound like im in a tin can as my voice is SUPER muffled. they can hear when i start and stop talking but the words just arent sharp enough to hear anything. wtf is going on with this phone?
This can be operator issue.
Yup I've had that too. I get it about every time that I call a new number. Completely muffled and can't hear other side. But that might just be me sincevI'm convinced that my phone is completely defective.
I've noticed that my phone lags in basic tasks that even my mytouch 4G handled smoothly. It'll even freeze halfway through a song quite often. Not sure what's going on but I've had major performance problems with my One S even after a full reboot.
My battery dies in about 10 hours of mostly being on standby. I go to school so I listen to music for about a total time of an hour and half throughout the day.
I turn my Internet off, wifi off and Google location services off and still the same result.
Battery settings says it's mostly using the screen even though it's off for about 85% of my use... Anyone else?
Sent from my HTC VLE_U using XDA
The only thing that I can't complain about would be data speeds. I got 16mbps down last Friday night in Los Angeles. Pretty awesome.
Sent from my HTC VLE_U using XDA
XstreamaticX said:
Yup I've had that too. I get it about every time that I call a new number. Completely muffled and can't hear other side. But that might just be me sincevI'm convinced that my phone is completely defective.
I've noticed that my phone lags in basic tasks that even my mytouch 4G handled smoothly. It'll even freeze halfway through a song quite often. Not sure what's going on but I've had major performance problems with my One S even after a full reboot.
My battery dies in about 10 hours of mostly being on standby. I go to school so I listen to music for about a total time of an hour and half throughout the day.
I turn my Internet off, wifi off and Google location services off and still the same result.
Battery settings says it's mostly using the screen even though it's off for about 85% of my use... Anyone else?
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I migrated over from a mt4g as well. The call quality on that thing was perfect. You might want to try and do an exchange on your one s because mine doesnt hang on basic tasks and ive been really surprised by the battery life in comparison to my mt4g. With some moderate morning use (some games, surfing, app downloads) and then forgetting to charge it afterwards my phone lasts on stand by from 9pm to 1pm the next day with some charge still left over. it sorta lags a tiny bit but nothing to complain about. the only game ive really played on it is temple run and it seems to glitch in the beginning a few times by freezing and continuing the game but it sort of fixes itself? My screen, like yours, is apparently always the culprit for battery time even though i have it set to auto brightness and have it so it turns off in 30 seconds.
the call quality is what i can't handle. this phone is great but if i can't make a phone call whats the point!? i'll be getting my 3rd replacement on monday =/
3rd? Wow. I had about 17 exchanges on the mytouch 4G (no joke) and was hoping that I wouldn't have to go through any on this phone. Was there anything special that you did with the phone? (ie charge before 1st use?). I'll probably just tell Tmo about the call quality and lag for them to exchange it. I hate that they won't take battery probs seriously and ask you to do a factory reset.
Sent from my HTC VLE_U using XDA
XstreamaticX said:
3rd? Wow. I had about 17 exchanges on the mytouch 4G (no joke) and was hoping that I wouldn't have to go through any on this phone. Was there anything special that you did with the phone? (ie charge before 1st use?). I'll probably just tell Tmo about the call quality and lag for them to exchange it. I hate that they won't take battery probs seriously and ask you to do a factory reset.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
!! You sound like me. I lost count on how many returns I did on my mytouch4g. In fact... that's how I got my one s.
I b*tched and had so many returns they offered me whatever android I wanted (after threatening to cancel and not pay them sh*t and getting into an argument with their "customer loyalty" department when she tried to "upgrade" me by sending me a sidekick -_-) for free... so I waited until the release date of the one s and ordered it =3
Even though nothing too special must be done with these phones batteries I still let it get an entire charge before I started to play with it. The phone is perfect in every way and I honestly had no complaints until everyone I spoke to told me I sounded like I was muffled =/
My first phone - Everyone could hear me fine, i couldn't really hear them...everything was high pitched and muddy and buzzy sounding for me and it actually hurt my ears to talk to anyone
My second phone - The complete reverse. I can hear everyone fine but no one can hear me.
My third phone - I'll let you know... I'm stuck at work but I'll find out tonight.
(i still haven't sent any of my phones back in case todays phone is even worse.)
They don't take anything seriously -_- every time i call them I'm prepped for the argument because they never know wtf they're talking about. I always had to tell them "HEY...This is my 20th mytouch...CHECK MY ACCOUNT...(by then they just sit silently when they see i'm not lying)... i'm PRETTY SURE i know how to trouble shoot and reset my phone, no there isn't any water damage, so stop wasting my time and send me another phone so we can both get back to whatever the hell it was we were doing >_<" all of my rage.
EDIT:
Received my phone and the call quality isn't 100% but its SUCH an improvement from my other two devices. I'm keeping this one. It'll do. I can hear everyone (not as great as on my mytouch4g) fairly well without any muffled sounds and they can actually understand everything I'm saying. Finally! Definitely try and return your OneS.... i know it's a pain in the ass but it's worth it in the end =/
ToterPunkt said:
EDIT:
Received my phone and the call quality isn't 100% but its SUCH an improvement from my other two devices. I'm keeping this one. It'll do. I can hear everyone (not as great as on my mytouch4g) fairly well without any muffled sounds and they can actually understand everything I'm saying. Finally! Definitely try and return your OneS.... i know it's a pain in the ass but it's worth it in the end =/
Click to expand...
Click to collapse
Haha yup I was offered a sidekick too! I will never know how in the world they find a sidekick a "comparable model" to the mytouch4g and not a Galaxy S 4g at least.
I called about an hour ago, they said my replacement will arrive on Wednesday. They charged me a $5 fee though. I'll definitely charge that one for at least 8 hours and hopefully get more than 4 hours of heavy use out of it.
Sent from my HTC VLE_U using XDA
XstreamaticX said:
Haha yup I was offered a sidekick too! I will never know how in the world they find a sidekick a "comparable model" to the mytouch4g and not a Galaxy S 4g at least.
I called about an hour ago, they said my replacement will arrive on Wednesday. They charged me a $5 fee though. I'll definitely charge that one for at least 8 hours and hopefully get more than 4 hours of heavy use out of it.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
My first one i had to foot the $5 too, but the other two it was more of a "you guys f*cked this up" type situation so they didn't bill me anymore for returns. Good luck =)
ToterPunkt said:
My first one i had to foot the $5 too, but the other two it was more of a "you guys f*cked this up" type situation so they didn't bill me anymore for returns. Good luck =)
Click to expand...
Click to collapse
Well I got my replacement Wednesday. Charged it for 13 hours and still have insanely weak battery life. Apart from that, my phone rebooted once while on my pocket and being unused. Then it was lagging during browser use and rebooted again. I'm pretty ticked off considering my mytouch experience with T-Mobile and HTC. At this point I might just return the phone, reverse my upgrade and cancel in November when my contract is up and I could get a good black Friday deal on whatever new iPhone Apple offers by then.
-Rant Over-
Sent from my HTC VLE_U using XDA
I have a normal quality whit stock rom. then i upgraded to maximushd and in call sound quality issues begin.
here is all i did, and no improvement until last step.
1. tried different radios. 1.13 and 1.15 and reflashing 1.20, no improvement
2. installed ElementalX 6.1 kernel and nothing
3. tried In-Call Quality Fix for Sense 5 here > http://forum.xda-developers.com/showthread.php?t=2482089
4. finally i tried flashing phone.apk from here : http://forum.xda-developers.com/showpost.php?p=46945481&postcount=1844
after 2 days, it seems the problem is solved.
Guys, I would like to know if any of you are having the same experience that I am having right now.
My Samsung Galaxy S3 is overheating to a point that it can burn me a little if I have it inside my pocket.
Is this normal for a device that's not even rooted?
Some people told me to give it back but I would like to know first, cause I seriously hate talking to these people from the help desk.
Any help will be appreciated
Dunno - i've been playing a lot of games ( glwg, asphalt 7, shadowgun etc...) web browsing, pdf editing and viewing and generally using it for what it can do.
Haven't had any overheating problems in the few weeks i've had it, been using that way both in an otterbox defender and naked.
I've seen here and there others mentioning overheating issues but i've yet to experience them firsthand.
My last device suffered some painful to the touch overheating issues which were completely solved by ditching the stock battery and going with an aftermarket one. I've also seen some reference to this being a fix here too.
Not having overheating issues and having been pleasantly surprised with the life of the stock battery for the screen size of the device, I haven't gone aftermarket yet so can't give a firsthand account of how that helps, if at all, but figured i'd toss out what little i've seen so far.
I haven't had any major battery issues until this weekend. I used Google Navigation for 4 hours in the car while charging. I was only 10 – 15 minutes away from my destination when my phone shut itself off...when I needed it most! I tried rebooting...nothing.
I haven't experienced any issues with my S3. However on my previous Galaxy Nexus I did, once the cause was a bad rom/kernel combination the other time later on the battery just gave up on me. I called Verizon and asked for a battery replacement...I told them that I have used another battery of my wife's phone since she owned the same device at the time and with her battery the phone would work just fine without over-heating. The Verizon support guy sent me an extended battery for the inconvenience. I'm always lucky Verizon. Hope this helps.
I have.....not really concerned...bc i had that same problem with my og evo 4g and 3d......
Sent from my SPH-L710 using xda premium
When you sell over 10 million of them a few are bound to be bad (heck 1% failure rate gives 100,000 bad batteries). That said it doesn't seem to be a common problem so I would definitely hold out for a free (to you) replacement.
I find my phone gets hot when I'm in low service areas.. I would venture to guess it's a radio issue..
Sent from my Commodore 64..
READY.
load"*", 8,1
shadowhacker27 said:
Guys, I would like to know if any of you are having the same experience that I am having right now.
My Samsung Galaxy S3 is overheating to a point that it can burn me a little if I have it inside my pocket.
Is this normal for a device that's not even rooted?
Some people told me to give it back but I would like to know first, cause I seriously hate talking to these people from the help desk.
Any help will be appreciated
Click to expand...
Click to collapse
During about a 10 min email \ web visit with my S3 after a workout, I noticed that the phone was physically hot, to the point I thought it might be too hot. This, coupled with a "no sim" message today, at random, and some crappy battery life, is driving me to visit the local verizon store tomorrow and get it exchanged, just in case. (still in the 14 day window)
Will let you know if it's any better for me.
This is a common problem?
Pete7ate said:
This is a common problem?
Click to expand...
Click to collapse
The "no sim" message is, but I can't seem to find a real fix that will work in the US yet. I have seen cell towers blamed to sim cards not being clean to wifi screwing with things. So, I am not sure what really is the root of the problem.
With regards to heat, not sure. It feels like it's hotter than it should be, with normal use. Hotter than my iPad gets with constant use.
I only feel my phone getting slightly warm after playing games for a while. But that happened with my last two smartphones so I'm not really concerned. About as warm as my DInc2 and nowhere near as hot as my LG smartphone.
Sent from my SCH-I535 using xda app-developers app
My S3 gets a little warm playing games for hours.
When I download torrents for hours, does this thing get HOT. Specifically the bottom half of the phone. Almost uncomfortable to touch.
f
I have the same problem...
the only thing to have had my phone get really hot was a different charger. Have you been using a different charger lately?
Reminds me of how hot my rezound used to get when they were first released.
Sent from my SCH-I535 using xda premium
I haven't had any heating issues except the fact that it gets hot in my pocket when its really hot out, I've had a replacment since the last time that happened and no heat issues since.
hell my screen just whent out, 2nd s3 i know thats done that. mine and my brother n laws.
No problems here running latest cm10.
I exchanged my initial S3 today at the local Verizon store. I explained it was running hot, the battery life was abysmal, and I had the dreaded "no sim". The salesman and manager started to explain to me there was an update and they couldn't fix it... for about five minutes, until I asked if they could explain how the 14 day return policy worked. They immediately said mine was DOA and would be happy to give me a new phone. Five minutes after I got home from the store, I got a "no sim" message... starting to think its definitely a cell tower \ verizon software issue. Oddly enough, my battery drain is a lot better, so it wasn't all for naught!
My phone does get pretty warm at school, but I chalk that up to having terrible service while indoors. Other than that, it doesn't get that hot.
Ok here is my issue.
I had a VZ GS3, running the same software it had out of he box. ie I never rooted it or unlocked the bootloader(I was waiting for a stable JB/Touchwiz).
Anyway, I had the phone for about 3wks. Didn't run into any issues seemed to be working fine. One morning I was sitting around playing with the camera taking pictures of my girlfriend play with her dog.
In the middle of taking pictures the phone just died. At the the time the battery was pretty low maybe 10-15%. At first I thought the battery was dead so I tried charging it but the charging LED never lit up. Pressing the home button did nothing(no battery graphic). I went and took a shower leaving it on the charger for another 30min still no change. I tried booting into ODIN mode, but still got nothing.
So I got dressed and went to VZ. The tech pulled the battery and tried one from a display unit, but we still got nothing . We tried booting into ODIN with this new battery & still nothing. The tech said he had never seen anything like that happen before so they would return my phone on warranty (I don't have insurance).
Of course they send me a refurb and it works fine but I can't help but feel a little cheated, I bought a new $250 phone and through no fault of my own I have to live with this refurb. Also, this has made me a little wary of rooting my phone since if it hard bricks I won't be able to restore it to factory before sending it back.
Anybody hear of anything like this happening with other GS3's
What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.
mustbepbs said:
What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.
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I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.
sololhj said:
I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.
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Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.
This was replaced under warranty so you should, in my opinion, have gotten a brand new phone. It's not like it was replaced out of warranty by an insurance company. You paid for a new phone that was defective at the fault of Samsung. It was not your fault. I'd contact Verizon AND Samsung and complain. Rerburb is NOT new. I call refurbished items used because that's a better definition of what they are.
I agree with sololhj. Even though the phone works and went through further qc, it's still not new. I paid for a new phone, I want a new phone. On my last phone there were issues, so I had it replaced. I got sent a refurbished one and it just wasn't the same. Weird feeling, hard to explain lol.
Sent from my SPH-L710 using xda app-developers app
mustbepbs said:
Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.
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Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?
sololhj said:
Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?
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Yeah if you bought it in the last 14 days, verizon should give you a new one. Maybe I'm just not that paranoid about refurbished things as others.
So I've had a T-Mo S7 for about a year and a half now. It's incredibly slow/unresponsive and I've spent a really long time troubleshooting.
I've done full factory resets, and direct ODIN OS installs with data wipes. Whenever I do this, the phone starts out, with all current apps installed, extremely fast/responsive. I have a somewhat limited app library, and I haven't added anything since the phone slowed down noticeably.
About two months ago, the Samsung Device Maintenance app, which until then only reported battery draining, said "Some apps or processes are overloading the system (CPU)" and the app it reported was something like com.android/google.searchbar" which I assume is the google search bar widget. I thought, "awesome, the device app is actually doing something." I told it to kill the app and my phone sprung to life. My phone was super fast for a long time, but is now back to being super slow again. I searched "Apps" in device settings and can't find any apps/processes that sound anything like search bar. Also, how is there not a system resource monitor in system settings!? Clearly, an app is hogging resources, because I've experienced periods of responsiveness. Is there no direct way to figure this out without doing the safe mode process of elimination?
Can someone help shed some light or suggest further troubleshooting steps? Thanks in advance.
I got mine on black friday 2 years ago and I've been having the same issue. Of course my battery doesn't last very long being it's over 2 years old. I'm guessing it may have some.thing to do with the battery voltage being so weak after so long. I'm due for an upgrade obviously but I'd be fine using my S7 for another year if a battery replacement did the trick. I believe I was told in chat that I could go into the store and they'd only charge me $5 but I assume they'd have to send the phone out unless they just swap it out for a refurbished one. I've had no other problems with mine at all so not really the route I want to take.
Anyone else familiar with this process? Has anyone else had their battery replaced or phone swapped and notice if the fresher battery helps or is it just a symptom of it "can't" handle the newer OS properly? Any feedback would be appreciated. Hopefully it helps us both out. Didn't mean to hijack the thread!
tony yayo said:
I got mine on black friday 2 years ago and I've been having the same issue. Of course my battery doesn't last very long being it's over 2 years old. I'm guessing it may have some.thing to do with the battery voltage being so weak after so long. I'm due for an upgrade obviously but I'd be fine using my S7 for another year if a battery replacement did the trick. I believe I was told in chat that I could go into the store and they'd only charge me $5 but I assume they'd have to send the phone out unless they just swap it out for a refurbished one. I've had no other problems with mine at all so not really the route I want to take.
Anyone else familiar with this process? Has anyone else had their battery replaced or phone swapped and notice if the fresher battery helps or is it just a symptom of it "can't" handle the newer OS properly? Any feedback would be appreciated. Hopefully it helps us both out. Didn't mean to hijack the thread!
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So I promise it's not the battery because I had it factory replaced by Samsung. To answer your question, yeah you have to send it in. With the waterproofing they have to do it at a repair center. However, for me it was 100% worth it. I think I was without the phone for about 10 days. But having a brand new battery life was incredible.
Also, as I was working with the phone slow for a while, it immediately and dramatically became quick after device maintenance killed that process. But a few months later, I'm back to suuuuper slow.
The S7 is getting old. Old things slow down. It's planned obsolescence. I've gotten to the point of turning notifications off for all apps and only using badge numbers to tell me when to check something. I also use do not disturb a lot when gaming instead of game tools because game tools is another app but do not disturb is more of an internal process. As soon as my taxes come back I'm probably going to get a S8+