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New SIM Card required.

So, I just got done chatting with AT&T customer service, via online chat, and I was asking questions about the phone constantly switching between HSDPA, and UMTS. I asked if this was normal, and she said mentioned that it is as they are upgrading the networks. She asked me for my zip, and did a check and said that they are currently working on upgrading in the area (Manhattan). She also did say that this phone will be able to connect to the LTE network when that is rolled out later this year (though from the sounds of it on this forum, that is highly unlikely).
Then, I asked about the SIM card. I mentioned I came from the Samsung Captivate, and that my SIM card says 3G on it. I said is this affecting my phone and contributing to my phone spending more time on UMTS than HSDPA? And her response was...
"Yes, you will need a new SIM card. If you can give me your address, I will be able to find a location in your area that can give you one free of charge."
I'm going into the store tomorrow to pick one up. Hell, why not?! Free and new is always good. Doubt it is the SIM, though it could help in the long run.
Thoughts?

AT&T needs to train their CSR staff. This phone won't do LTE and the 4g card won't make any difference.
Sent from my Desire HD using Tapatalk

It is true you will need a 4g sim card to get LTE. The Inspire is only hsdpa+ 3.5G lol

klquicksall said:
It is true you will need a 4g sim card to get LTE. The Inspire is only hsdpa+ 3.5G lol
Click to expand...
Click to collapse
3.5g is Hspa
hspa+ is 3.75

Well, I had the "captivate->inspire no mobile data" thing happen a couple of days ago, went to the store, dude did some stuff on the computer, didn't work, and the only thing left to do was to change the SIM card (from 3g to the new one), which worked.
So the moral of the story is you're better off having them give you a new sim, even if the old one still looks like it's working, even partially, as was the case for me.
Sent from my HTC Inspire using Tapatalk Pro

I'm using an old 3G sim that I don't even know where I got. LOL its been working just fine.
Sent from my Desire HD using XDA App

This is all good info. Thanks all for sharing. I'd be curious to hear others experiences after using a newer SIM card.

When I got the phone a day early, the guy had problems registering the new sim so I'm just using my old 3G card. Runs fine, maybe slower without the build.prop edit but it doesn't matter much where I live. Do what works for you.
Sent from my HTC Inspire

No signal what so ever....
3G??

I just recently switched from a captivate to inspire at an ATT store. The salesman put in a new sim card in the inspire instead of putting my captivate sim card in. When I asked why, whether this is true or not and I question too, he told me that in order to get 4g connection, I need a new sim. He deactivated my old sim and told me to shred it. When I got home, I placed my old sim back in and sure enough it was deactivated. I then placed my new "4g sim in my captivate and it worked. " I would like to know if a deactivated sim can be reactivated before I dispose if it.
Sent from my Desire HD using XDA App

cavsoldier19d said:
I just recently switched from a captivate to inspire at an ATT store. The salesman put in a new sim card in the inspire instead of putting my captivate sim card in. When I asked why, whether this is true or not and I question too, he told me that in order to get 4g connection, I need a new sim. He deactivated my old sim and told me to shred it. When I got home, I placed my old sim back in and sure enough it was deactivated. I then placed my new "4g sim in my captivate and it worked. " I would like to know if a deactivated sim can be reactivated before I dispose if it.
Sent from my Desire HD using XDA App
Click to expand...
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He was wrong about "needing a 4G SIM", but you can't reactivate a deprovisioned SIM.

Gotcha. That sux. I also asked the salesman if the inspire would connect to the LTE network when it rolls out and he said yes. Imo, if ATT current lineup of 4g phones won't connect to LTE, that is a class action lawsuit waiting to happen. ATT can't afford anymore negative publicity of these proportions. We can speculate, but in the end, we won't actually know until LTE goes live.
Sent from my Desire HD using XDA App

Will connect, probably. Isn't LTE backward compatible with 3g?
Sent from my Desire HD using Tapatalk

gunnyman said:
Will connect, probably. Isn't LTE backward compatible with 3g?
Sent from my Desire HD using Tapatalk
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From what I've read the networks are backward compatible to provide a seamless transition between networks, but a special chipset is still needed to connect to LTE, which as far as I know the Inspire doesn't have

cavsoldier19d said:
Gotcha. That sux. I also asked the salesman if the inspire would connect to the LTE network when it rolls out and he said yes. Imo, if ATT current lineup of 4g phones won't connect to LTE, that is a class action lawsuit waiting to happen. ATT can't afford anymore negative publicity of these proportions. We can speculate, but in the end, we won't actually know until LTE goes live.
Sent from my Desire HD using XDA App
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Click to collapse
well we know for a fact the inspire does not have an LTE radio, so that issue is for sure a "no". i really dont see much to back up a lawsuit though...

I think the key to your response is the statement "no current AT&T phones will ever be able to connect to the LTE network". I believe this was carefully and specifically worded, which leaves the techs in the store correct but misrepresenting what will happen. The phones will connect to the LTE towers because they will be the same towers as the 3G towers, but they will only connect as 3G devices with HSPA+ which means they could be capable of 4G speeds on these upgraded towers. It is true that they will not connect to the LTE network itself which I don't believe is really saying much. I doubt ATT is running multiple separate receivers on each tower for all their different network types. I would have to believe they are buying equipment that is capable of supporting their legacy phones while bringing new features in.
It still comes down to the same thing, if you were expecting an LTE feature on this phone in the future, you bought the wrong device. There is a reason the Thunderbolt is more expensive than the Evo and Inspire, it has an LTE chipset in it. Beyond that fact there really isn't a major difference between this phone and the Thunderbolt.

Just walked out of the store with a new "4G" SIM card. Yeah, from the sounds of it, especially after reading the comments here, all this SIM card is, is a re-branded one of the 3G card.
The only people that have told me this phone will not be able to access the LTE network are here on the forum. Thus, I trust this forum and the people here far more than any person at AT&T. Nevertheless, they absolutely need to differentiate between LTE and HSPA+. This is a fact: Every single person I have spoken to at a AT&T store in Manhattan, including the regional manager (whom set me up with this phone, for free, after my complaint about my previous phone to the CEO of AT&T wireless) has mentioned and specifically stated this phone will be able to access the LTE network.
It does not bother me one bit that I will in fact not be able to access the LTE network with this phone. No. I'm perfectly happy with the speeds now, and that I can access HSPA fine here in the city (when I am connected to HSPA, that is). In any case, by the time LTE is accessible to the masses, we'll be able to upgrade our phones. It will be quite sometime before most folks will ever be downloading with the speeds of LTE.
The real issue at hand now is being able to get the full upload/download speeds of HSPA as it still seems to be capped! One step at a time I guess. HSPA is available, I can access it fully throughout the city, however my upload speeds are still capped. This is the first hurdle to clear before going on to the next - LTE.

Using an unlocked Inspire in Europe

I will be travelling to Europe in the next few weeks, and have some questions about using my inspire.
I have already unlocked my phone by calling AT&T and getting the code, then inserting another SIM, and entering the code. So I am good to go in that regard.
When I get to Europe, I just buy a SIM card and put it in the phone, which will allow me to make calls. What about overseas calls?
What about data? Do the SIM cards allow you to access data? Will I get 4G, or be restricted to Edge?
Honestly, I am more interested in Data than voice, as I am more likely to send/receive e-mails that call.
Would I be better off signing up temporarility with one of the AT&T international plans?
Thanks!

f308gt4 said:
I will be travelling to Europe in the next few weeks, and have some questions about using my inspire.
I have already unlocked my phone by calling AT&T and getting the code, then inserting another SIM, and entering the code. So I am good to go in that regard.
When I get to Europe, I just buy a SIM card and put it in the phone, which will allow me to make calls. What about overseas calls?
What about data? Do the SIM cards allow you to access data? Will I get 4G, or be restricted to Edge?
Honestly, I am more interested in Data than voice, as I am more likely to send/receive e-mails that call.
Would I be better off signing up temporarility with one of the AT&T international plans?
Thanks!
Click to expand...
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Research the area you are going and find which the carriers are and see who's related to who. If you find a carrier thats somewhat related to att you may get 3g or 4g, but T-Mobile you'll get edge. Also call or get in contact with carrier and see what they have, dunno how it works overseas cuz i never really been overseas with my phone. Hope it helps and if anyone see anything I mentioned that's wrong you're welcome to A) correct me and B) call me mean evil names =D
Sent from my MIUI HTC Desire HD

bluizzo said:
Research the area you are going and find which the carriers are and see who's related to who. If you find a carrier thats somewhat related to att you may get 3g or 4g, but T-Mobile you'll get edge. Also call or get in contact with carrier and see what they have, dunno how it works overseas cuz i never really been overseas with my phone. Hope it helps and if anyone see anything I mentioned that's wrong you're welcome to A) correct me and B) call me mean evil names =D
Sent from my MIUI HTC Desire HD
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Bluizzo you ninja turtle you. Lol just a slight correction. Europe uses different bands than us. So no 3g, just good old edge. Though I think I saw someone post that their country used our bands somewhere. But generally they use the 900/2100 for 3g.
I would get a prepaid sim from a euoropean carrier. They have way better deals that put our prices to shame.

marsdta said:
Bluizzo you ninja turtle you. Lol just a slight correction. Europe uses different bands than us. So no 3g, just good old edge. Though I think I saw someone post that their country used our bands somewhere. But generally they use the 900/2100 for 3g.
I would get a prepaid sim from a euoropean carrier. They have way better deals that put our prices to shame.
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Lol hey I was close shweet jebus
Sent from my MIUI HTC Desire HD

marsdta said:
Bluizzo you ninja turtle you. Lol just a slight correction. Europe uses different bands than us. So no 3g, just good old edge. Though I think I saw someone post that their country used our bands somewhere. But generally they use the 900/2100 for 3g.
I would get a prepaid sim from a euoropean carrier. They have way better deals that put our prices to shame.
Click to expand...
Click to collapse
Yeah there are some countries that use the same bands
Sent from my Inspire 4G using XDA App

The main countries that uses the same ATT band are Canada and Australia for 3G. The rest use the same bands Tmobile uses.

Thanks for the info. Looks like I will be picking up a SIM when I get there.

Hopefully my reply is not too late.....
I have been travelling to London for work for the last several months and have used O2 as the carrier on my Inspire. I was able to get a pay as you go SIM with a data plan. You will need to manually enter the APN information get the data and MMS working properly. I found the APN info by doing a web search.
And yes the service was Edge and not 3G.

cyclingmike said:
Hopefully my reply is not too late.....
I have been travelling to London for work for the last several months and have used O2 as the carrier on my Inspire. I was able to get a pay as you go SIM with a data plan. You will need to manually enter the APN information get the data and MMS working properly. I found the APN info by doing a web search.
And yes the service was Edge and not 3G.
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THANKS!!! I am in Ireland, and picked up a vodafone SIM card. Could get voice, but not data. Did a web search for APN, and found the APN on the vodafone site. Now I've got working internet. It is EDGE (I've got a G with up/down arrows), but is fine for what I need.

f308gt4 said:
THANKS!!! I am in Ireland, and picked up a vodafone SIM card. Could get voice, but not data. Did a web search for APN, and found the APN on the vodafone site. Now I've got working internet. It is EDGE (I've got a G with up/down arrows), but is fine for what I need.
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EDGE should be an "E". "G" is GPRS which is like 1G or worse, but hey, if it works for you, then great, but you should be able to get EDGE with the proper APN.

Gene Poole said:
EDGE should be an "E". "G" is GPRS which is like 1G or worse, but hey, if it works for you, then great, but you should be able to get EDGE with the proper APN.
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Can't seem to get EDGE, just the G. Which is OK, since all I am doing is checking e-mails.
However, my battery life has improved dramatically. I don't even need the powerskin case here. Battery lasts all day, no problem.
It's incredible how much battery is used by a fast network.

f308gt4 said:
Can't seem to get EDGE, just the G. Which is OK, since all I am doing is checking e-mails.
However, my battery life has improved dramatically. I don't even need the powerskin case here. Battery lasts all day, no problem.
It's incredible how much battery is used by a fast network.
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Indeed. Especially if it needs to boost the radio for reception. I was camping a few months back on the fringe of coverage area. The first day, I left mobile networks on and it kept going in and out of coverage and my battery was dead within about 14 hours. The next day, with a fresh charge from my car, I turned off mobile networks and I still had 80% battery by the end of the day.

[Q] Never gotten 4G speeds before - phone related?

I got my phone in May 2011 and have used it all over the San Francisco bay area where supposedly there's good 4G coverage. However, I've never gotten 4G speeds before either with stock or CM7. The only time I've seen the 4G icon on CM7 was a bad commit on a nightly. My best test speed is around 500 kbps. Signal strength is always good though.
Is this a network saturation problem or could it be related to my specific device? I do have the newer SIM card that came with the phone.

make sure your network settings are not forcing edge only... thats the only thing i can think of...

JHaste said:
make sure your network settings are not forcing edge only... thats the only thing i can think of...
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Everything looks good here. I'll stop by the store tomorrow and see if any of the demo phones get 4G.

richua said:
Everything looks good here. I'll stop by the store tomorrow and see if any of the demo phones get 4G.
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Click to collapse
Remember this phone only has HSPA+, which is technically classified as '4G'. So make sure you check out the HSPA+ phones and not LTE phones.

Yah if you don't have the "use only 2g" un-checked your not gonna get 4G speeds.
The only things you should be getting on your phone is 2G/4G because technically 4G is the same as everyone elses 3G. Just different throttling parameters i believe.
Anyhoo, try another ROM...if your still on Froyo 2.2 then go for Ultimate ROM and go from there.

Tmo rep at the store said to try the new baseband to see if it helps (I have the March baseband). Other than that, everything checked out OK. Since they're not doing exchanges on this phone anymore, I can hang on until a better device comes along.
Thanks for everyone's input though.

[Q] Cant get DATA enabled on Skyrocket

I am running PA JB latest build on my infuse, and i have data plan from AT&T, wife has SkyRocket (S2) without data plan.
To compare the data speeds, I powered off both phones, pulled out my sim and put in SkyRocket, powered up, then enabled data in settings,
Still, it doesnt get data enabled, tried rebooting still no use.
Why isnt my Sim in Skyrocket getting data enabled?

paluinfusion said:
I am running PA JB latest build on my infuse, and i have data plan from AT&T, wife has SkyRocket (S2) without data plan.
To compare the data speeds, I powered off both phones, pulled out my sim and put in SkyRocket, powered up, then enabled data in settings,
Still, it doesnt get data enabled, tried rebooting still no use.
Why isnt my Sim in Skyrocket getting data enabled?
Click to expand...
Click to collapse
Why are you asking in the infuse section? I understand you have an infuse but the problem is related to the skyrocket... so you should ask in he skyrocket thread as they would know....
But since I do have an lte phone k can tell you the problem...
Lte phones use different apns then the rest of atg smart phones...they use pta APN, in order to use pta apns you have to call Att and enable lte for your account (which is free and doesn't cost anything extra...you just gotta say you got a skyrocket and need to activate the lte, they will ask for the imei...give it to the
If it still doesn't work then go to your nearest Att store and get an lte compatible sim...also free, but the one that comes with the infuse works for lte...if it says 3g on the sim it won't work
Sent from my Holiday using Tapatalk 2

mg2195 said:
Why are you asking in the infuse section? I understand you have an infuse but the problem is related to the skyrocket... so you should ask in he skyrocket thread as they would know....
But since I do have an lte phone k can tell you the problem...
Lte phones use different apns then the rest of atg smart phones...they use pta APN, in order to use pta apns you have to call Att and enable lte for your account (which is free and doesn't cost anything extra...you just gotta say you got a skyrocket and need to activate the lte, they will ask for the imei...give it to the
If it still doesn't work then go to your nearest Att store and get an lte compatible sim...also free, but the one that comes with the infuse works for lte...if it says 3g on the sim it won't work
Sent from my Holiday using Tapatalk 2
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Thank you for ur explanation. My remaining question, now that I know infuse doesnt support lte and skyrocket does, even with any custom ROM on infuse, I wont be able to get the high speeds which skyrocket can give.. rt ? OR if i get lte compatible sim and still use in infuse, (and flash latest JB/ICS ROMS) will infuse also can give lte speeds ?
thanx again

paluinfusion said:
Thank you for ur explanation. My remaining question, now that I know infuse doesnt support lte and skyrocket does, even with any custom ROM on infuse, I wont be able to get the high speeds which skyrocket can give.. rt ? OR if i get lte compatible sim and still use in infuse, (and flash latest JB/ICS ROMS) will infuse also can give lte speeds ?
thanx again
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Click to collapse
Nope. The ability for a phone to use the lte network is in the phone's hardware. No amount of hacking and reprogramming will make the infuse use lte.
Sent from my SGH-I997 using xda app-developers app

csandman1977 said:
Nope. The ability for a phone to use the lte network is in the phone's hardware. No amount of hacking and reprogramming will make the infuse use lte.
Sent from my SGH-I997 using xda app-developers app
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So, if I use skyrocket, i get much faster speeds than any ROM on infuse ?? What's the speed difference like in Mbps

I don't know. I don't have lte. I know speed is determined not just by the phone but the signal, the quality of the signal, the amount of traffic using the signal.
Of course this is a question you can answer yourself....
Do a few speed tests with the infuse and then put your sim in the skyrocket and enable the lte with at&t and do a couple speed tests on it.
Just remember each speed test uses about 20mb of data.
Then report your findings. I am kind of curious.
Sent from my SGH-I997 using xda app-developers app

On average with an infuse you'll get about 8mbs down top...I usually average 6mbs down on an infuse and 1-2mbs up...most I've gotten is 3mbs up
With lte...I've gotten 23mbs download speed and 11mbs upload speed...and never lower than 20mbs down and 9mbs up... (only ran speed test six times) but I've seen people report and show proof of 80mbs down...
but that's only if you are in an area that has lte coverage...not everywhere has lte...if lte isn't in your area you'll end up using hspa+ or whatever is the highest speed in your area
Sent from my SGH-I997 using Tapatalk 2

I ran with Infuse as it is, At home getting 1-3 Mbps range with several tests
Called ATT to provision the sim for LTE speeds, and ran with Skyrocket. And getting 4-7 Mbps range. Probably my home area isnt that covered with lte (even though ATT claims). So, looks easily 2-3 times speeds with LTE. I will probably use Skyrocket as long as wife allows

Straight Talk

Well im thinking of leaving sprint and going to straight talk since i can use most any gsm phone there. Now my ? is from what i was reading people was saying things about 4g working with an old att phone not tmobile. Im confused as to which carrier i whould be looking for an old phone from? Iv looked at both carriers coverage maps and they both claim i will have 4g. But my problem is we have ADT security and we have a phone box that makes the call in an emergency, well if i look at the signial it is 1 bar or blinking most of the time and the box uses att towers. So with that which carrier should i lean towards for a phone to have 4g? My zip is 50032 if you want to look cause when i look the color looks like 4g on the map but they use shade off for each signal which makes it a pain to determine the exact color you are in sometimes.

Since ST gives you the option to use AT&T or T-Mobile, your service is either one or the other. Don't trust carrier maps, those are near useless.
Go to some friends nearby who have AT&T or T-Mobile smartphones compatible with 4G and ask them what it is like. Note that since ST does not get LTE, you will be stuck with HSPA+ 21 on AT&T, or HSPA+ 42 on T-Mobile.
Sent from my DROID2 using xda premium