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Hello Everyone, I have a Samsung Galaxy R, I bought it a week ago, I haven't rooted it, and have no intentions of rooting it in near future. 2 days ago, the phone suddenly got switched off, and wasn't booting up.. and after trying 3-4 times, the problem was still there.. Then yesterday, again, the same thing happened, and the phone did not boot back up again. Can you please tell me what can be the problem? I have loads of apps installed and really need help regarding this problem my phone is facing.
Thanks in advance!
It could be some hardware problem with your device. Do you still have the warranty?
Have you tried an hard rest to see if the problem will disappear? (you will lose all your data thus..)
Ya i have full warranty. I wanted to clarify one thing, this problem occurs only during the night. I am saying this because it has happened two nights in a row..
Sent from my GT-I9103 using xda premium
During the night? Do u charge your phone normally trough this period?
I still suggest to try an hard reset first, if nothing change, luckily, you still have the warranty.
I went to the service center, they re-installed the firmware, and now the phone is working fine.. I guess..
If it is connected to a charger during that time, it could be related to some over charging protection.
The Phone, connected to the charger or not, automatically switches off on its own. Today I went to the service centre again. they tried to re-install the firmware again, and came to a conclusion that the motherboard of the phone needs to be replaced. :'(
I am really disappointed!
Hey i also have the same problem with my samsung galaxy R i9103 . Earlier it was switching off and it only booted once i removed its battery and then placed it back again . But about a week back when i got up i found that the phone was switched off and didn't start no matter what i do . I took it to sevice center and they are now in the pocess of eplacing its mother board . Keep me updated about your phone.
jagatjain said:
Hey i also have the same problem with my samsung galaxy R i9103 . Earlier it was switching off and it only booted once i removed its battery and then placed it back again . But about a week back when i got up i found that the phone was switched off and didn't start no matter what i do . I took it to sevice center and they are now in the pocess of eplacing its mother board . Keep me updated about your phone.
Click to expand...
Click to collapse
Exactly my case! I will get the phone back, today. They have replaced the motherboard, lets see what happens now..
So, did u get your phone back, or is it in the service centre?
galaxy R problems,exactly the same
My galaxy R is not booting I tried hard reset that's also not working now.Now when I hard reset the message comes as "deleting cryption meta data" and then it switches off .Any suggestions or i will have to go samsung service centre.
Galaxy R discontinued from Mumbai Market.
today I went to buy Galaxy R but all dealer are saying it is discontinued by Samsung (in Mumbai India), I aksed for reason but they don't any idea about it...
any one having more information about it?
no one there with information ???? strange...
Pri Machine said:
today I went to buy Galaxy R but all dealer are saying it is discontinued by Samsung (in Mumbai India), I aksed for reason but they don't any idea about it...
any one having more information about it?
Click to expand...
Click to collapse
Since, Galaxy R was released to compete with LG Optimus 2X, now that LG have discontinued 2X, there is no reason for Samsung to compete at the same price point and subsequently have discontinued Galaxy R.
same problem
Same situation, hard reset procedure does nothing. Pressing volume up, power and home key. How long should you be sitting like that?
hey guyzz my SGR is not responding when i am making any call. Now the motion sensor is working in some applications and not working while seeing gallery or contacts,,,ets...is my SGR going to be dead plzz help me guyzz ..
One more doubt is that i dont want to take my phone to service center because some guyzz who r using SGR here said they got refund .i dont want refund ,,i lov maa SGR so what i have to do know???? plzz reply me soon frnds....
After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
It seems like .. it happen when i reach deep sleep.. after it went to deep sleep and i want to use the phone this problem occur ..
any help?
Edit:
now i need to lock and lock again 3 time + before my touch screen become responsive
what Rom you use again? DDKP3?
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
xepisode said:
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
Click to expand...
Click to collapse
its a hardware problem..instead of playing doctor doctor with it..go to a service centr..if ur still inwarranty..if not..thn well god bless..
xepisode said:
After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
Click to expand...
Click to collapse
Hmmm... I am going through a similar problem... I've noticed that when this unresponsiveness occurs and I keep my phone for charging the touch becomes normal again. But as soon as I disconnect the problem comes back.
I had this issue before too. When I was on TheFrankestains miui v10.5... And now I am on RemICS v2.
I'll like to mention here that on v1 of RemICS I didn't face this issue. In v2 the developer did mention a change in the kernel.
Also another er thing with the unresponsiveness the bln is acting weird too. Now I don't know what to conclude from all this.
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
ammar786 said:
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
Even I'm facing this issue and thats the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldnt have been any touch response!
Its might be similar to backlight issue but too bad we're facing it on stock aswell.
I had posted a logcat in the dev ICS thread but no response from anyone.
If there are more people facing this issue then please come forward.
I got only one phone. . And i cant use it.
exctngdude said:
Even I'm facing this issue and that's the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldn't have been any touch response!
Click to expand...
Click to collapse
I'm on ICS Alpha V6 . I get this problem occasionally.
Problem occurs when i get a call and the touch becomes unresponsive. Not all the times but sometime. If i lock the screen and unlock it becomes proper. Sometimes it takes 2-3 locks and unlocks. Weird. Never had this problem in stock before .
Everytime this problem starts after a call. Happens on stock as well as custom Roms. Can't figure out if it's software or hardware problem. But the touch becomes normal when the phone's kept on charging.
Anyways going back to the customer service tomorrow. Will tell them to change the touch panel.
Sent from my GT-I9003 using XDA
Probably Hardware, i am using RemICS v2 and NOT experiencing this issue on both my device and my sister's device (tried the call thing too)
I advise you guys to go to the service center (without a screen protector) and with the stock rom (so they don't have to flash anything) so they see it live, and hence there's no point of flashing stock again (over stock lulz) they'll probably change the screen for you.
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
saywhatt said:
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
Click to expand...
Click to collapse
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
malekts said:
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
Click to expand...
Click to collapse
Everyone needs Help here dude...!!!
Same problem for everyone...
is it more likely to be a hardware issue??
It is a Hardware issue.
I gave my phone to the Service Centre yesterday. I called them today to check on the status. They said it's a hardware issue so they'll give it tomorrow. Let's hope for the best...
BTW I will get an extended warranty on the replaced part, won't I?
exctngdude said:
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Click to expand...
Click to collapse
And the problem is back. Not entirely though.
After deep sleep if I unlock the phone, the touchscreen doesn't work. I have to lock and unlock to get it working.
After unlocking, once the display goes off, the menu and back keys stop working. Have to lock unlock again.
Had flashed cm9 stock kernel yesterday morning since gps isn't working for me in UCv15. Didn't face any problem yesterday after flashing stock kernel.
Sent from my GT-I9003 using xda premium
Got my phone back today. They replaced my touch panel. Everything fine for now.
Let's see if it really was the problem.
Back to ICS.
Sent from my GT-I9003 using XDA
A question I want to ask, do the ppl who got this problem use a back cover?
Sent from my GT-I9003 using XDA
by back cover you mean protective case? if so, yes i do!
and the touch panel means the digitizer right?
i have no clue what going on here.. but i dont have any data... but voice works fine.. ive done multiple reboots.. running opensensation..
anyone knows whats happening?
im running the 30.00 prepaid 5 gigs of data plan
You can change your data connection . Example my device always wants to go to edge, which is really slow so I lock on to wcma only which is 4 g. You can try the different connections by going to #*#*4636*#*# it will bring you to a menu you press phone information, then press your current connection and another menu will come up with available connections, pick the one you want and scroll down to refresh . I'm not sure this will do the trick but if you have any available connections you can hook up this way. It depends what's available in your area .I was going crazy with my device always going to edge so Iocked onto 4 g this way. It works for me. I do hope it helps. Are you rooted and running custom Rom? If you are and this method does not work perhaps try a different radio? Best of luck hope this helps some
Sent from my HTC Sensation 4G using xda premium
realsis said:
You can change your data connection . Example my device always wants to go to edge, which is really slow so I lock on to wcma only which is 4 g. You can try the different connections by going to #*#*4636*#*# it will bring you to a menu you press phone information, then press your current connection and another menu will come up with available connections, pick the one you want and scroll down to refresh . I'm not sure this will do the trick but if you have any available connections you can hook up this way. It depends what's available in your area .I was going crazy with my device always going to edge so Iocked onto 4 g this way. It works for me. I do hope it helps. Are you rooted and running custom Rom? If you are and this method does not work perhaps try a different radio? Best of luck hope this helps some
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
im rooted running open sensation running the latest firmware so i shouldnt have to flash a radio its been working before.. for the past month i had my phone.. this is the first time its doing this..
ok im gonna update and wipe my dalvik.. see if that works
EDIT: nope.. still no data..
It's *#*#4636#*#* sorry I had that wrong in my first post
Sent from my HTC Sensation 4G using xda premium
yeah that still didnt work.. and this is really troubling me.. i posted in the opensensation thread..
I had the same problem with roms based of CM9. The only solution is to back up everything (titanium backup helps with backing up apps), wipe and re-flash.
No need for wipe.
Just re-flash the current ROM. You will have to apply all your Mods again, but the rest of the data will remain fine.
(I had the same problem about two days ago)
Sounds like a RADIO Problem to Me.. : /
sssurfer said:
Sounds like a RADIO Problem to Me.. : /
Click to expand...
Click to collapse
Radio problems do not come up all of a sudden.
Yeah i fixed it.. I had to backup and then restore my tmobile stock rom.. Then restore my cm9 backup.. Seemed to fix it but wow that was weird..
Its happend to me after i flashed somthing. All i did was put it in Airplane mode and rebooted. After reboot turn off airplane mode. Got everything back.
Does anyone have this prob? I tried 3 tab+ and it gave same result..before this i use Gqlaxy S2, i got full bar in my room..but not now with tab+..sometimes 2 bar but always 1 bar only.....can i use some tweaks to make my wifi be better?? Plz help me...im on Open Austria ICS...n sometimes my wifi cant connected..i need to reboot my tab repeatly until my tab can connect to wifi..its not my hardware were damage coz i told u i already tried 3 tab+ and it gave same results..waaa i miss my S2 now
Sent from my GT-P6200 using xda premiu
Same problem for my P6200L ICS 4.0.4
Member90 said:
Does anyone have this prob? I tried 3 tab+ and it gave same result..before this i use Gqlaxy S2, i got full bar in my room..but not now with tab+..sometimes 2 bar but always 1 bar only.....can i use some tweaks to make my wifi be better?? Plz help me...im on Open Austria ICS...n sometimes my wifi cant connected..i need to reboot my tab repeatly until my tab can connect to wifi..its not my hardware were damage coz i told u i already tried 3 tab+ and it gave same results..waaa i miss my S2 now
Sent from my GT-P6200 using xda premiu
Click to expand...
Click to collapse
There is no solution for that yet I try almost everything and best results are with security off, just add mac address from your Tab into the router
Hi there!
I just figured out that in "WCDMA Preffered" mode, in call time signal strength reach 16-17 asu makeing screen go crazy, than I simply set "WCDMA Only" and signal strength has stabilized with 12-13 asu or less in call time. The issue dissapear..
You can set it up eighter entering "Test menu" (*#*#3424#*#*) or in "Settings - Mobile Data - Network Mode - (WCDMA Only)
NOTE: The setting persist after reset so you don't need to reapply it every time.
Later edit: My test was made in a high signal area from my carrier. Now I'm testing in a lower signal strenght area (neutral zone) and my asu is 6-7 and this is great.
Enjoy your HTC One S
Soo far the issue gone. Keep this up (vote and say thx)
Hi again, after 3 days testing my theory the issue seems to completely gone. I reactivate long press home button eveything is normal.
Ohh.. just a little thing forgot to mention that doing this you lost 2 lines of signal. No more helicopter but -2 lines cover and probably this ain't so helpfull those with allready low cover in some areas. BUT this seems to be the only way to get rid of this issue.
My final decision!
Edit: Please pin my topic!
Sent from my HTC One S using XDA Premium 4 mobile app
I have tried that but it resets to the default setting when you restart the phone.
EDIT: Seems to stay at that setting now. Will see how it goes.
scorpionatthepc said:
I have tried that but it resets to the default setting when you restart the phone.
EDIT: Seems to stay at that setting now. Will see how it goes.
Click to expand...
Click to collapse
This issue manifest most often durring calls when gsm signal interact with capacitive sensor. So you can test it very simple by makeing a call even to your free carrier number, put on speaker and tri to browse the web durring call or just play with the menu.. open / close apps..
Up topic
Its 9 days for me since the issue gives no signs comming back.
UP topic , Please pin my topic!
Thx
HTCExplorerPico said:
Hi there!
I just figured out that in "WCDMA Preffered" mode, in call time signal strength reach 16-17 asu makeing screen go crazy, than I simply set "WCDMA Only" and signal strength has stabilized with 12-13 asu or less in call time. The issue dissapear..
You can set it up eighter entering "Test menu" (*#*#3424#*#*) or in "Settings - Mobile Data - Network Mode - (WCDMA Only)
NOTE: The setting persist after reset so you don't need to reapply it every time.
Later edit: My test was made in a high signal area from my carrier. Now I'm testing in a lower signal strenght area (neutral zone) and my asu is 6-7 and this is great.
Enjoy your HTC One S
Click to expand...
Click to collapse
The problem is only repressed... when you are in an area without WCDMA/UMTS your phone is dead...
Indeed... I sayd before..on 31 jan but at last is an improvement when no one comes with any solutions, I did..
Since I've updated to official update 3.19.401.102 the problem seems to of gone.
I have switched back to gsm/wcdma auto with no problems so far.
scorpionatthepc said:
Since I've updated to official update 3.19.401.102 the problem seems to of gone.
I have switched back to gsm/wcdma auto with no problems so far.
Click to expand...
Click to collapse
My One S is not rooted yet and as every one knows HTC didn't update nothing for us. Before knowing about this issue i though my phone have some problems and i need to go to a service or something.. after i heard about the issue.. i was thinking.. mabe HTC will develop some update, but now that i realize that HTC will never do such a thing i was looking for something to stop the issue without doing any sofware changes.
Please keep me up to date about your ROM and if the issue is not comming back, i'll think about a software change..
As a fact you can give us some fresh links with your ROM
Best regards,
Andrew
HTCExplorerPico said:
My One S is not rooted yet and as every one knows HTC didn't update nothing for us. Before knowing about this issue i though my phone have some problems and i need to go to a service or something.. after i heard about the issue.. i was thinking.. mabe HTC will develop some update, but now that i realize that HTC will never do such a thing i was looking for something to stop the issue without doing any sofware changes.
Please keep me up to date about your ROM and if the issue is not comming back, i'll think about a software change..
As a fact you can give us some fresh links with your ROM
Best regards,
Andrew
Click to expand...
Click to collapse
I'm not rooted but phone is s-off. I only updated software yesterday but will let you know how I get on.
scorpionatthepc said:
I'm not rooted but phone is s-off. I only updated software yesterday but will let you know how I get on.
Click to expand...
Click to collapse
Ok than.. i'm S-OFF my phone now! Give me some minutes..
Later edit: for s-off you need unlock bootloader and rooted phone.. i don't know how the hell in the world you s-off without root.. anyway i unlock my phone but unable to root coz i'm not able to find ClockworkMod Recovery .. i lost all of my apps for nothing. s-off didn't work just with phone unlocked .
HTCExplorerPico said:
Ok than.. i'm S-OFF my phone now! Give me some minutes..
Later edit: for s-off you need unlock bootloader and rooted phone.. i don't know how the hell in the world you s-off without root.. anyway i unlock my phone but unable to root coz i'm not able to find ClockworkMod Recovery .. i lost all of my apps for nothing. s-off didn't work just with phone unlocked .
Click to expand...
Click to collapse
Helicopter still happens with the update but not as much.
Hi every one!
I did managed to Unlock / Root / S-OFF my HTC One S, i had some issues with the CWM untill i got a good recovery openrecovery-twrp-2.6.3.0-villec2.img but i still not receive any update from HTC..
Finally the issue is continue to manifest so.. the only thing we can do at this moment is switching to "WCDMA Only" as i sayd before.
This is a hardware issue that i read about .. there are 2 HTC One S models (probably motherboard series) and one of them has this issue.. so do what i did and stop searching for answers, this is the only way without risking of bricking your device or void your warranty searching for a better solution.
Enjoy it as it is or.. buy a new one if you can't live with it the setting !
Could a software update not solve the problem? I thought htc knew about the issue.
If you look at this link it seems htc know about the issue
http://community.o2online.ie/t5/HTC/HTC-ONE-S-Home-Button-Problem/td-p/547346
Yea HTC know about it but it doesen't do nothing .. coz they don't have nothing to do.. you think will HTC knock on your dor .. and say "hi, this is your new phone" or "helo, please let me change your phone board" this will never happend.. probably they want you to walk over this and buy the new brand. its commercial s**t
HTCExplorerPico said:
Yea HTC know about it but it doesen't do nothing .. coz they don't have nothing to do.. you think will HTC knock on your dor .. and say "hi, this is your new phone" or "helo, please let me change your phone board" this will never happend.. probably they want you to walk over this and buy the new brand. its commercial s**t
Click to expand...
Click to collapse
Been on the phone to HTC and they said it wasn't an issue with this phone and to do a factory reset.
Not very helpful.
scorpionatthepc said:
Been on the phone to HTC and they said it wasn't an issue with this phone and to do a factory reset.
Not very helpful.
Click to expand...
Click to collapse
I know that.. you'r not the only one going to htc .. they give us the same answer. My solution is the only and best one, we tot nothing to do ..