Database Info

AT&T Store Experience

Today as the first time I've seen a captivate turned on. It looks like an awesome phone. I talked to the sales guy for a while and he said it was the only worthwhile Android phone AT&T has.
I asked about the Bravo coming out and he didn't seem to stoked on it (plus, I've heard you can't get rid of MOTOBLUR).
Anyways, everything was great until the GPS. The sky was clear but we were indoors and it couldn't get a lock. We updated to the newest firmware (without a hitch, probably because it hadn't been modded) but the GPS did not improve.
I need with the phone because Apps rely on location services and having GPS on a bus or walking is really nice. I'm hoping this gets fixed
Has 2.2 improved the GPS at all? Is the consensus that this is a hardware issue? Is there a difference between newly manufactured phones and older ones?
I want this phone sooo bad and the AT&T lineup for Android phones is garbage (sans this one).
JOe K.

It's a great phone. GPS seems to be hit and miss. If yours is a miss switch it out for a new one. You will love this phone.

I must say, when I was using froyo the GPS worked perfectly. I switched back to stock recently but still have had a great experience with the GPS, its just that it takes about a minute to get a good fix on me instead of the 5 seconds froyo did. For me, it was either this phone or a blackberry torch. Then I remembered that I was considering choosing a RIM product over an android phone, and quickly bought the captivate.
I love it.
And if you have a problem with the phone, well, there's probably an app that fixes it. That's why I love this little monster!
Sent from my SAMSUNG-SGH-I897 using AT&T's awful network.

JOe K. said:
The sky was clear but we were indoors and it couldn't get a lock.
Click to expand...
Click to collapse
lol GPS is not designed to work indoors. Most phones and standalone GPS units will not get a lock indoors. Next time you're at the store, go into settings and enable use wireless networks in location settings. Then you will get your indoor lock.

If you get your location by using wifi it is hardly a gps lock, is it now?

I returned my first Captivate because I wasn't 100% satisfied with the perfomance of the GPS. After flashing Froyo it worked better but not as good as to wait for a new fix.
Yesterday I received a new captivate, I flashed Cognition's 2.2 Beta 5.5 and the GPS is perfect. I did a test drive today and I am very glad I got it replaced. Now I am 100% happy with my Captivate!! It's an awesome phone!!!

pilot_xphile said:
I returned my first Captivate because I wasn't 100% satisfied with the perfomance of the GPS. After flashing Froyo it worked better but not as good as to wait for a new fix.
Yesterday I received a new captivate, I flashed Cognition's 2.2 Beta 5.5 and the GPS is perfect. I did a test drive today and I am very glad I got it replaced. Now I am 100% happy with my Captivate!! It's an awesome phone!!!
Click to expand...
Click to collapse
waiting for my 3rd one to come in myself and i have to say its funny. ive had different issues that have caused me to have to return the phone but..somehow...i still think this phone is great! and im starting to think that maybe the best solution for people is to keep trading in their phone till you get one from "the perfect batch" so to say. maybe on this next one the gps will be just perfect as the first was terrible. my current one requires me to stick my arm out the window to navigate *but can lock instantly from standstill*...crossing my fingers and toes when i get the new one

gtg465x said:
lol GPS is not designed to work indoors. Most phones and standalone GPS units will not get a lock indoors. Next time you're at the store, go into settings and enable use wireless networks in location settings. Then you will get your indoor lock.
Click to expand...
Click to collapse
GPS does work indoors, without wireless turned on. My stand alone unit does too. And I must be one of the lucky ones, bought my phone in July never had a problem with it.
Sent from my SAMSUNG-SGH-I897 using XDA App

JOe K. said:
Today as the first time I've seen a captivate turned on. It looks like an awesome phone. I talked to the sales guy for a while and he said it was the only worthwhile Android phone AT&T has.
I asked about the Bravo coming out and he didn't seem to stoked on it (plus, I've heard you can't get rid of MOTOBLUR).
Anyways, everything was great until the GPS. The sky was clear but we were indoors and it couldn't get a lock. We updated to the newest firmware (without a hitch, probably because it hadn't been modded) but the GPS did not improve.
I need with the phone because Apps rely on location services and having GPS on a bus or walking is really nice. I'm hoping this gets fixed
Has 2.2 improved the GPS at all? Is the consensus that this is a hardware issue? Is there a difference between newly manufactured phones and older ones?
I want this phone sooo bad and the AT&T lineup for Android phones is garbage (sans this one).
JOe K.
Click to expand...
Click to collapse
I have a Bravo (been testing it) and it is a decent phone, but it is not in the same league as the captivate. GPS is better, but that is the only thing better. It is more a midrange phone - slower, smaller, more plastic, etc.
As for MotoBlur - if you don't use it, it doesn't really bother you - so don't base to much on that.
If GPS is the number one thing you need in a phone - then wait for it to get sorted out or get a different phone. For me, the GPS works well enough. For walking, I can't imagine the GPS not working well enough - and you can generally see 100' in all directions to find what you are looking for anyway - even google maps is not that accurate as they always put stuff on the wrong side of the street or the wrong block.

cappysw10 said:
GPS does work indoors, without wireless turned on. My stand alone unit does too. And I must be one of the lucky ones, bought my phone in July never had a problem with it.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Poster said GPS was not DESIGNED to work indoors and he/she is correct. In most buildings it won't work indoors - especially commercial buildings.
If GPS were designed to work indoors it would use a different radio frequency. If it works indoors for you, it is because your house poses little interference - this is more an exception then the norm. In most houses, even standalone units don't work.

Im just wondering if anyone of you who said the gps works perfectly have tried the gps on captivate for several times. To me, the first time using gps whenever I upgrade new firmware or flash back to stock is very good. But after that it is very bad. I dont know if it is just bad using with google navigation, havent tried with offline gps yet. Maybe I should look for an offline gps apps.
Sent from my SAMSUNG-SGH-I897 using XDA App

bamonkey said:
waiting for my 3rd one to come in myself and i have to say its funny. ive had different issues that have caused me to have to return the phone but..somehow...i still think this phone is great! and im starting to think that maybe the best solution for people is to keep trading in their phone till you get one from "the perfect batch" so to say. maybe on this next one the gps will be just perfect as the first was terrible. my current one requires me to stick my arm out the window to navigate *but can lock instantly from standstill*...crossing my fingers and toes when i get the new one
Click to expand...
Click to collapse
How are you waiting for your third one? Are you still within the 30 days? Does the 30 days restart when you bring it in for a defect? Are you getting it from Samsung or swapping at an AT&T store? I can't afford to go without a phone for a day (which is sad).
Has there been a correlation between phone manufacturing date and GPS reliability?
Thanks,
JOe K.

GPS was never meant to work indoors. So don't bother to try and get a fix if you're sitting on your couch, that's just dumb.
I just drove to Morgantown, WV to go to WVU to see my friend. I used my GPS on the phone the entire trip. I did not use it as my sole resource for directions, I printed them out. But the entire trip (round trip 400+ miles from Baltimore) the GPS was pretty spot on. A few times it would go off onto the side roads that we're next to I-70 but it fixed itself pretty fast.
I don't believe there is any correlation between when the phone was made and it's reliability. Update to FroYo, and go for a long drive with Google Nav, you'll see a vast improvment.

How does AT&T's 30 day defect warranty return work?
If you get a new phone Does the 30 days restart when you bring it in for a defect? I've seen people get 3 and 4 phones.

JOe K. said:
How does AT&T's 30 day defect warranty return work?
If you get a new phone Does the 30 days restart when you bring it in for a defect? I've seen people get 3 and 4 phones.
Click to expand...
Click to collapse
Its actually very painless. I am actually OUT of my 30 day warranty but the phone is covered for a year *i dont have the insurance btw...if you do just trade in store*
anyways call ATT and get to their tech support.. they will do some stuff that is required at the first level and then get you to warranty support. they will make sure your phone is still covered by the one year warranty..make you agree that your phone hasnt been put in a toaster or the like and then tell you a new one will be shipped and to send the defective one back in a prepaid RMA...oh this assumes you are in the states so they can send one out from a distribution center. so really no gap since they send you a new one first..just make sure you send the old one back in time or they charge you for a brand new phone
edit: i also wanted to note i bought mine USED off a random stranger..they still honored the one year warranty the very first time i had an issue

Did you have your phone rooted (with diff ROM's such as COG)? If so, did you restore it before sending it back (odin to stock, master clear)?
I'm wondering if Best Buy would have a better warranty policy. I'm gonna get a cap by the end of the week!
Thanks,
JOe K.

I've been messing with mine a bit and I've tried both the suggested settings as well as the stock ones and it hasn't been that great. Now I am running the stock rom right now. I'm going to update with the OTA one and see if it helps at all tomorrow. If not then I'll likely go ahead and exchange it at AT&T for another unit citing GPS issues while moving. It does get a lock while standing still. Usually once it sees 10 sats it decides to lock on half of them and hold that. It never really got a lock moving though. I had someone else drive while I kept it close to a window and nothing even with wireless assist.

JOe K. said:
Did you have your phone rooted (with diff ROM's such as COG)? If so, did you restore it before sending it back (odin to stock, master clear)?
I'm wondering if Best Buy would have a better warranty policy. I'm gonna get a cap by the end of the week!
Thanks,
JOe K.
Click to expand...
Click to collapse
The first one couldnt even power on after a failed flash so i couldnt do anything. on the second i just odin one click to stock and master clear. its possible best buy 'might' have a better policy but being they are still selling through ATT i imagine there is still the 30 day in store policy like most..
just ask about the instore before you buy. i went into this knowing how i would be covered before hand id say do the same here too

[Q] Rogers Samsung Captivate - Has it Died on You?

I'm looking to purchase a Galaxy S in Canada, and I'm just worried with the problems that I'm hearing here for the Bell Vibrant owners. For the Vibrant owners, I'm hearing problems such as the internal SD died and so a motherboard replacement is required to fix it, the phone refuses to boot, etc. Owners of the Rogers Captivate, please report back so you can help me, as well as helping other Rogers Captivate owners.
I hope this isn't a repost btw. I did a search and didn't find anything here..

Hey,
I purchased one the day it was released in Victoria, BC. Since then, I've rooted, nandroid backup, and installed the OCLF and a bunch of other cool ****.
I'm constantly turning it on and off. On and off. I have the screen brightness to the max (that's the way I like it), and at stock firmware, it's freaking awesome! Runs really smoothly. I don't really find much lag, but I can see room for plenty of improvement, which are going to be coming up shortly. My biggest complaint is the battery life (65% of mine goes to the brightness), but lasts just as long as any phone on standby. I went on eBay and got 3 batteries and a charger for $10. All hail, removable batteries.
I don't doubt more phones will come out within the next month or two, but if you want one today. I'd recommend it.
Let me know if I can influence your decision in anyway.

100% agree with TheShamsMan above ^
Got this phone from Vancouver @ Day 1 when Rogers launched it. Have done a ton of flashing on it, adding things, removing things, turning on and off the phone..haven't had a single problem with it so far. GPS has worked wonderfully for my needs so far(haven't tried car navigation yet though but i'm sure it would aswell work well). 100% recommend the phone. Even though some info for the Nexus S is out, I think the Captivate's looks beat it hands out. Let me know if you have any question~

Only had it a few days, but delighted with it so far.
I wasn't thrilled with the battery life, until I figured out the default wi-fi sleep policy was killing it.

The phone is pretty good, i've had it about 2 1/2 weeks right now.
I did encounter the shutdown issue though, but after using CaptivateKeepAlive for a little while (and then uninstalling it), it has seemed to gone away, though it did happen one more time recently, so I'm playing around with the battery and seeing what the trouble is (I have contacted futureshop though, and have a replacement phone waiting for me whenever they get more in stock).
Besides that issue, I'd say the battery is the only other thing. It seems to me, that even after applying all the good settings, I use quite a bit of battery. Its hard to tell because I play games on the phone often, but using batteryplotter and spareparts, it seems that most of this is caused by my wifi, and the phone always in a 'running' state. I don't mind very much right now, as I'm always near a plug, and I could make it last a day if I needed to without charging (though no games, and very little use).
So Battery problems, and shutdown problems aside, the phone is lovely. I have no GPS problems like ATT phones report, and no problem with lag either (though perhaps I just don't notice it yet).
All in all, the phone is quick and responsive, and the 16GB internal SD is quite nice. I wonder though, if its possible to use the roms for the ATT captivate on the Rogers captivate? (given the phone is a different model #)

FiniteSM said:
I have no GPS problems like ATT phones report, and no problem with lag either (though perhaps I just don't notice it yet).
Click to expand...
Click to collapse
I hope the your GPS non-issue is the rule and not the exception on the Rogers Captivate. I do remembering reading an article where a Rogers rep stated that their phone with throughly tested to make sure the GPS was fixed.
Assuming it's the rule ... I wonder what change they made to get the GPS working as it should?

crabjoe said:
I hope the your GPS non-issue is the rule and not the exception on the Rogers Captivate. I do remembering reading an article where a Rogers rep stated that their phone with throughly tested to make sure the GPS was fixed.
Assuming it's the rule ... I wonder what change they made to get the GPS working as it should?
Click to expand...
Click to collapse
I dont know what they tweaked...but it also works great for me.
All in all the phone is great. I am coming from a Blackberry Bold 9000 that I used for 2 years and decided that I wanted to try something differents.
The Wifi Sleep policy is something you should change when you get your phone.
Settings -->Wireless and network --> Wi-Fi settings --> (menu button) Advanced Settings -->Wifi Sleep policy --> Never
The constant switching between wifi and 3G drains the battery like you won't believe!

Thanks guys. Looks like I'll have an excellent time with my Captivate.
It's nice to hear that no one's Captivates died on them yet. It has me worried, but at the same time I think the whole thing was blown out of proportion.

Hey,
I bought my Captivate from Rogers on Sept 25 (I believe it was the launch date) in Ottawa, ON. I tried out the stock firmware and everything worked swimmingly. I had great GPS locks, the phone was quick enough for anything I did, and did everything it was supposed to. As long as I was mindful of how bright my screen was and whether GPS/WIFI/Syncing was toggled, I was able to push my phone reasonably into the second day without charging it.
Since the first few days, I've been loading Cognition software (currently 2.4) onto my phone. Not because the stock firmware was horrible or anything, I'm just an obsessive tinkerer who needs the absolute best performance and reliability out of his phone. Unlike many of the AT&Ts out there, I didn't break my GPS after loading cognition. My phone is lightning quick, whether it is picking up a GPS satellite lock or playing my music through the auxiliary input in my car. The battery lasts just as long as it ever did, maybe even longer. Again, Cognition isn't a miracle battery cure, and you still have to be mindful of any running apps in the background or if any of the GPS/WiFi/Syncing is toggled to really max out your battery life. Alternatively, you could get an app like locale which automates things like that for you.
If you're looking to buy a version of the Samsung Galaxy S, I really can't think of a better version to buy than the Rogers one. I haven't had ANY troubles with it and it seems to have the least amount of problems between the ones released in Canada and the US. I may be wrong on that, since my researched focused mostly on the Captivate, but perhaps someone could verify what I just said.
I'd go for it,
Tom

The phones pretty damn fantastic, I just wish Samsung would drop Touchwiz and release vanilla Android. Seriously, no one likes it, and everyone likes new versions of Android.

FiniteSM said:
All in all, the phone is quick and responsive, and the 16GB internal SD is quite nice. I wonder though, if its possible to use the roms for the ATT captivate on the Rogers captivate? (given the phone is a different model #)
Click to expand...
Click to collapse
DOUBLE POST! (Sorry guys, not sure if it's an issue here, I know on some forums it is)
To answer your question, yes you can. Personally, i've had issues with data not working and OCLF + stock is more than fast enough for me, after I got rid of TwLauncher. One thing to note though, is that you will have a permanent ATT screen before the "I896" screen, so if that bugs you, stay away.

I picked up the Captivate last night and loving it a lot. However I am having a few problems with it that I dunno how to solve yet. One of em is the poor battery life, and another is texting. I'm not gonna repost it here. If I have to, I'll make another thread.
Thanks for the feedback guys!

This is all very good news. I had the Samsung Vibrant (Bell) version before and never really ran into big problems other than some freezes, but let go of it because my buddy's internal SD died, so that phobia caused me to get the Captivate, since they are all the same internals..
Mine is coming in the mail from retentions.. Lets hope i'm not disappointed. Already got a case from SGP lined up and on its way, also the 2 battery + battery charger combo. Already know what to expect.. Surprised that the GPS is fixed!.. I will be sure to check when I receive my unit tomorrow.
Has everyone checked it with the actual GPS receiver turned on? Because, I know that the "wireless networks" gps box always works. But what if it is unchecked, and only the GPS box is on, does it still work then?

FiniteSM said:
I wonder though, if its possible to use the roms for the ATT captivate on the Rogers captivate? (given the phone is a different model #)
Click to expand...
Click to collapse
I would also like to know if someone can please confirm whether the roms for the ATT captivate (i-897) are still compatible with the Rogers Captivate (i-896), just incase I want to flash a rom in the future.
Also, if the OCLF is safe to install? Or do we have to wait for one specially made for the Rogers Captivate?

Got my G2X replacement...

Got it in the mail today - T-Mo CS has been great so far - overnighted me a new one.
I just finished setting it up which took only 1 hour (thank you fast WiFi and Google restore).
Some things I've noticed so far.
- This one has a HUGE backlight bleed in the bottom right corner. It's really gross. The other corners and edges are fine although there is some I don't care. My original G2X seems had no blacklight bleed at all compared to this. Huge bummer with this..since if I want to keep the replacement I have to sacrifice screen quality.
- The power button is stiffer and nicer to click than my original G2X which was a bit squishy...silly but noticed it right away
- I used the Google restore so it reinstalled the same 72 apps I had installed on my original G2X at boot up. During this time the replacement G2X didn't heat up at all while I remembered my original G2X heated up considerably during the install. Not sure why this is.
- The screen feels more responsive than the original G2X. Feel this using keyboard, sliding lock screen and general use.
- Battery life (probably an anomaly) seems better on this phone doing similar tasks. Will need to test for longer period to be sure.
I'm going to now use the replacement as my phone for the next 72 hours (need to use on workdays too) and I'll report back on whether I still have any reboots or freezes that I had on my original G2X.
I'm half hoping I do and don't. If I don't, there's a chance it's a hardware issue and I have to decide to keep the new one with a worse screen. If I do, then it's software and will be fixed on my old one so I can go back to it.
We shall see...

mobilehavoc said:
I used the Google restore so it reinstalled the same 72 apps I had installed on my original G2X at boot up.
Click to expand...
Click to collapse
Could you explain that process in detail? When I switched from my Nexus One to the G2x, Market listed my paid apps as "purchased," but it didn't install any apps at all, neither free nor purchased. I'd like to try the factory-reset approach people have mentioned as improving their battery performance, but I really don't want to have to search for and manually install the 70-80 apps I have on my phone currently.

wmm said:
Could you explain that process in detail? When I switched from my Nexus One to the G2x, Market listed my paid apps as "purchased," but it didn't install any apps at all, neither free nor purchased. I'd like to try the factory-reset approach people have mentioned as improving their battery performance, but I really don't want to have to search for and manually install the 70-80 apps I have on my phone currently.
Click to expand...
Click to collapse
Sure! Make sure in Settings-> Location & Privacy -> Backup my data/restore my data are both checked and it's tied to your primary GMaila ccount. I don't know how frequently it backs up and there's manual way to do a backup.
However, what will happen is when you factory reset and login with this GMail account it will not only restore contacts, calendar, email,etc. but all the apps you had installed (purchased and free) at the last backup. It will do this all in the background so you can use your phone for other stuff. The only indication is the SYNC icon in the notification bar. Once done it will show a notification that says "XX applications successfully restored" and you're done.
You can then go into Market and put on other ones that may have been missed, etc.
It will also restore your WiFi AP passwords and settings including other settings, It's pretty cool

mobilehavoc said:
- This one has a HUGE backlight bleed in the bottom right corner. It's really gross. The other corners and edges are fine although there is some I don't care. My original G2X seems had no blacklight bleed at all compared to this. Huge bummer with this..since if I want to keep the replacement I have to sacrifice screen quality.
We shall see...
Click to expand...
Click to collapse
this is the exact reason i'm undecided about sending mine back. mine is slight in the top right corner. i can only see it if i hide the status bar with adw. i'm just worried that i'm going to get one that's worse. or get someones refurbished bleeding to death device. have no idea what i'm going to do. just over a week to get my cash back. or live with it. or play the mail game with tmo, sending devices back and forth till i get one to my liking. i just unrooted and restored stock recovery incase i send it back. knowing me, cyan will release tonight and i'll install it and keep it. lol. my head is spinning from trying to decide. 500 bucks for an inferior screen? my g1 had no bleeding. after just saying that, i think i'm gonna play the mail game with tmo. it's friggin 2011. i demand better for my hard earned money. plus, if we all just accept it, it gives the manufacturers no reason to improve upon things. if enough people say no, they'll get the hint.

What you describe is what I expected to happen, but it didn't. It occurs to me that this probably didn't happen for me in the switch from the Nexus One to the G2x because the N1 was running Gingerbread and the G2x is still on Froyo.
Anyhow, I'm glad to know that it does work at least in some circumstances, and I've had those settings since I first configured the device, so maybe I'll be brave and try the factory reset. Thanks for taking the time to answer.

crazythunder said:
this is the exact reason i'm undecided about sending mine back. mine is slight in the top right corner. i can only see it if i hide the status bar with adw. i'm just worried that i'm going to get one that's worse. or get someones refurbished bleeding to death device. have no idea what i'm going to do. just over a week to get my cash back. or live with it. or play the mail game with tmo, sending devices back and forth till i get one to my liking. i just unrooted and restored stock recovery incase i send it back. knowing me, cyan will release tonight and i'll install it and keep it. lol. my head is spinning from trying to decide. 500 bucks for an inferior screen? my g1 had no bleeding. after just saying that, i think i'm gonna play the mail game with tmo. it's friggin 2011. i demand better for my hard earned money. plus, if we all just accept it, it gives the manufacturers no reason to improve upon things. if enough people say no, they'll get the hint.
Click to expand...
Click to collapse
I'm torn too. If this phone doesn't reboot or have any issues at all then I'll probably keep it even though the blacklight bleeds in one corner. This appears to be the current quality of most panels as nearly every ipad2 it seems has horrible blacklight bleed (including my wife's). I can live with a lower quality screen in exchange for a better overall and more stable device.

I bought my first g2x in store on the 20th and had over 20 freezes/reboots in the first 24 hours. Replaced it and now running over 24 hours with no reboots and three full charge cycles without a single hitch. I highly suggest getting a replacement if you have the reboot issue.
Sent from my LG-P999 using XDA App

Well that's the end of that. My replacement rebooted in the middle of the night while charging which my current phone has never done. So I'm back to my original G2X and I'm keeping it. Its obvious this is some type of software issue and not hardware. My original is perfect hardware wise with no bleeding at all.
I guess now I just wait until either LG patches the phone or CM7
Sent from my LG-P999 using XDA App

[Q] Whats the problem?

I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?

Mines perfect too but it is the 4th one. It's a shame it takes 3 returns to get a perfect phone.

riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone. It has plenty of memory space the screen isn't that bad compared to some devices. Although it didn't come with a sd card or earphones which is pretty bootleg to me but i have the phone and its great. So whats up with all these problems?
Click to expand...
Click to collapse
Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.

MWBehr said:
Well, obviously some people have genuine issues, but more than anything it's new phone syndrome. Everyone is looking over their phones, testing them, playing with them. Realistically, if you stare at anything long enough, you can find a flaw, and when someone points a minor, barely noticeable flaw they discovered on their phone out to someone else, they either see the same flaw and freak out about it too, or imagine it.
Click to expand...
Click to collapse
While I do agree with what you stated I know in my case it is not just cosmetics it is a phone that is not functional and erratic. I am to receive a third one hopefully by Thursday. So far the first was unacceptable and the second was absolutely unusable. It is a shame as I really do like a lot of things about this phone.

Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.

riceaznboi said:
Well i guess it is pretty normal, but i really just don't understand why you would point out a problem of your new phone that you paid your hard earned money for.
Click to expand...
Click to collapse
So, if you bought a new car and it had issues you would just keep quiet?
I'm not trying to be an ass or anything, but what you just said makes no sense.
People are pointing out there issues to see if others are having the same problem and possibly find a solution to the problem.
It also helps people who have not yet bought the phone to see what kind of issues it is having to determine if they still want to get it or wait until they are resolved.

8 Hours in after a 100% with at least 3 or so plus hours now with Blue tooth on and sitting at 35% now listening to music still and going to try and kill it before I'm off at 9. Let alone im twittering and using the 4g net to look at some things from twitter.

I'm not saying to keep quiet or anything but i see a ton of problems and yet i have no issues what so ever.

I just exchanged for the 2nd time today, and I am now on my 3rd g2x. The first one had light bleeding, and rebooted over 10 time the first day.
2nd one had the light bleed on a black screen, and a brown stain across the bottom of the screen when on a white background, and 3 dead pixels. The brown stain was very noticable, and anyone I showed the phone said something before I pointed it out. Worst, the gps couldn't lock my location to save its life. One day I kept trying for 40 minutes and the g2x never locked the location, even after factory resets and several reboots. I had to get on WIFI to make it work. Today it would find a location, but it was almost a mile away from me. It continued doing this throughout the day as I went to other locations. So I returned it.
Just opened up my 3rd one. I'm told they just got a new shipment today, and it's out of that shipment. My hopes are high! I turn on the phone, I tell myself this is the one. This one is going to have a display that doesn't bleed. Wouldn't you know i'm greeted to backlight bleed. But this one is worst than the pictures on the forums, and by far worst than the first 2 phones.
I'm beside myself. The phone runs so smooth, and I really want a dual core stock android phone. But between the reboots, the bleeding screen, the dead pixels, the gps that doesn't work, I think it's time to throw in the hat.
I'm trying one more time, but this time i'm going to pay the restock fee, and go to a different store. If this one is bunk, that's it, i'm done. I'm waiting for the next "super phone". I read a lot about the nexus one having major issues when I got it (ordered the day it came out), but I never had any. Maybe this is just a luck of the draw thing, and i'm exceptionally unlucky this time. But it seems a lot of other people on these forums are having the same issues.

Not a single issue for me..perfect coming from a vibrant..

I'm having a problem with the external sd card on my phone. Its locked up, not locked, like password, but locked as in it says its a read only filesystem, and no matter what I do I can't edit the files or the permissions. can some one please give me some ideas on what I can do?

Im ecstatic that I finally made the switch to Tmo last week, just for this phone. Ive been with ATT, and their Android lineup, which imo, Captivate is the only one worth hanging on to.
Ive been watching Tmo for the last 3 years get the G1, N1, Nexus S, and now the G2x. Had enuff, and left ATT last week. Got out of one ETF, but still ended up with $345 ETFs on other 2 lines. And I dont regret it one bit so far. Even went on a Craigslist selling spree of all my ATT Androids except my Cappy (loved that phone).
Sent from my LG-P999 using Tapatalk

No issues here ... on my 4th g2x though.
I agree that some people are just nit picking their phone, but that's ok - they spent a lot of hard-earned cash on this phone and they should get one that acceptable to them.
My first 3 had major issues:
1st one had the brown "stain" across the bottom of the screen and along the entire right side.
2nd one had reception, wifi and data connectivity issues.
3rd one started FC ing every time I touched the Android to set up the phone and if I skipped initial setup so I could connect to wifi. If I did get it set up, then it was just wonky - random reboots, lockups that required a battery pull, a couple of factory resets because I got stuck in the "checking system" bootloop. !Oy vey!
My 4th g2x is acceptable. Minor lcd bleeding, but I only notice it on the splash screen and the boot and power off animations. Can't see it when playing games or watching a movie in a dark room, so I'm ok with it.
As someone said earlier, its a shame it takes so many "attempts" to get an acceptable phone. But, to T-Mo's credit, at least they are doing what they can to make it right. They've been good to me about the exchanges and never really hassled me about any of them.

Mine is fine.
LCD backlight breeding is minimal and it's not enough to bother me, but ogg vorbis tag problem is more important.

Minimal backlight bleeding. Everything else is great.

Mines fine. One reset once... hasn't happened again and its been quite a while... love this phone
Sent from my LG-P999 using XDA App

hardware or software
After all ur exchanges, did u get a feeling that this might be an hardware issue? (I know lcd bleeding is but.. all the other issues). Then i think it is ideal to wait out for an update from t mo or google or some custom dev for fixing all these issues right? I know when u have an option to switch , we go for it but just chkng if it is becaus of hardware that we are bound to do that...

riceaznboi said:
I see people on the forums posting all these issues . I never had any . I use my g2x everyday for school . The battery life is pretty good too i was able to get 70% still even through usage in school. I 1st had a nexus one it was a great phone but it had little memory for apps even when i had a sd card . I personally think the g2x is a great phone.
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I completely agree I love this phone
riceaznboi said:
the screen isn't that bad compared to some devices.
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I personally think that the screen is great, my girlfriend has the Samsung Droid Charge and although its a bit sharper I think the display on the G2x is nicer than that AMOLED on the Samsung Droid Charge.

all hell broke loose today

after nearly two weeks of perfection my phone went nutz today , lock screen problems , scrolling problems...did three hard resets and tried all fixes that i could but no dice , im getting a replacement on tuesday, i will update all the parameters of replacement unit for anyone interested in seeing what i get back here on this thread, he basically said that they are aware it needs a software update (like we didnt know that already) and only thing they can do is replace the unit,or i could wait on the update from HTC

tigerz0202 said:
after nearly two weeks of perfection my phone went nutz today , lock screen problems , scrolling problems...did three hard resets and tried all fixes that i could but no dice , im getting a replacement on tuesday, i will update all the parameters of replacement unit for anyone interested in seeing what i get back here on this thread, he basically said that they are aware it needs a software update (like we didnt know that already) and only thing they can do is replace the unit,or i could wait on the update from HTC
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Mine lasted for 12 days and then it just has gone apesh.t. Lock screen and scrolling and random reboots while I am using an app. No volume at all then very weak volume(it was pretty weak to begin with). HTC widgets not working at all. Device does not register or acknowledge phone call and I have been missing phone calls. touchscreen issues also. This is my third one and there is a fourth on the way. I do like this phone but if the one on the way has issues as well and there is no word on an update fix from HTC than I believe I will just return it and wait a short time for the EVo3D which is rumored to hit T mobile shortly. It does not seem to suffer from the multitude of issues that the Sensation does and has more ram than the Sensation. I played with one at Bestbuy and it appeared to be smoother and faster than the Sensation and the touchscreen was really quite good. T Mobile also acknowledged to me that it does need a software upgrade but stated they have no idea when it will come about. I have doubts that root and custom roms will fix all of the issues but then again it just might.

tenbeau said:
Mine lasted for 12 days and then it just has gone apesh.t. Lock screen and scrolling and random reboots while I am using an app. No volume at all then very weak volume(it was pretty weak to begin with). HTC widgets not working at all. Device does not register or acknowledge phone call and I have been missing phone calls. touchscreen issues also. This is my third one and there is a fourth on the way. I do like this phone but if the one on the way has issues as well and there is no word on an update fix from HTC than I believe I will just return it and wait a short time for the EVo3D which is rumored to hit T mobile shortly. It does not seem to suffer from the multitude of issues that the Sensation does and has more ram than the Sensation. I played with one at Bestbuy and it appeared to be smoother and faster than the Sensation and the touchscreen was really quite good. T Mobile also acknowledged to me that it does need a software upgrade but stated they have no idea when it will come about. I have doubts that root and custom roms will fix all of the issues but then again it just might.
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well im hoping for an update , i really like this phone alot , i really dont want an evo 3d ,more ram but less camera and video recording , im sure once the bootloader gets cracked then the sky is the limit for this phone , i mean look what the devs did for the HD2 , im gonna stick it out for as long as i can , if things don get straighten out ill just wait for the next best thing , and it wont be a samsung phone , i hate them ,ill just wait for the next htc phone to hit tmobile thats not the evo ,if that even happens

I had the same thing happen, and also got a replacement on the way.... Tuesday also. This will be my fourth. I had 3 g2x phones and now 4 sensations.. honestly.the sensation has more issues, but its a better phone. Last chance on Tuesday, if not, I'm going back g2x ...
I think they push phones out to fast now and need to use more quality..

yep. mine has gone nuts about a couple of hours. i have it since june 17 and everything worked perfect and now the wifi wont work. 2 weeks reading all these things here and i was thinking that i dodge the bullet but it got me.
EDIT : i think i jump the gun too fast. tested my ps3 thru the wireless network and it connects like 50% of the time. again the ps3 is in the same room as the router. went to my cousins house and the phone conected to the wireless effortless on the first try. i dont know if it is the phone or the router.i dont know what to think anymore.

smashpunks said:
I had the same thing happen, and also got a replacement on the way.... Tuesday also. This will be my fourth. I had 3 g2x phones and now 4 sensations.. honestly.the sensation has more issues, but its a better phone. Last chance on Tuesday, if not, I'm going back g2x ...
I think they push phones out to fast now and need to use more quality..
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I also have a G2X (my fourth one) andi it is pretty doggone solid, no major issues. I too had thought I had gotten lucky with the Sensation(3rd one) but after 12 days it is apparent that I did not. I also believe the Sensation ( with all of its warts and issues) is the better phone or the phone with the greatest potential. I am beginning to wonder if the problem lies with consumers like me. I continue to buy and support companies and devices (cell phones) that are defective out of the gate and then continue to sit by and hope that the device is updated and made to work like it should have been out of the box, when the track record shows that this is not always the case (maybe even rarely). I would not tolerate a computer that had issues out of the box, nor a TV or a Car and the list goes on. I guess I am just too eager or hungry for the cutting edge cell phones so I accept (even though I grumble) whatever they throw out at the time. Knowing ahead of time that there will be issues and that some will not be resolved. I guess instead of looking at the cell phones I should be looking at my actions and desires surrounding the cell phones. Maybe it is the pursuit of the unreachable goal--the perfect smartphone, that leads me to keep up the acceptance of mediocrity..LOL

tenbeau said:
I also have a G2X (my fourth one) andi it is pretty doggone solid, no major issues. I too had thought I had gotten lucky with the Sensation(3rd one) but after 12 days it is apparent that I did not. I also believe the Sensation ( with all of its warts and issues) is the better phone or the phone with the greatest potential. I am beginning to wonder if the problem lies with consumers like me. I continue to buy and support companies and devices (cell phones) that are defective out of the gate and then continue to sit by and hope that the device is updated and made to work like it should have been out of the box, when the track record shows that this is not always the case (maybe even rarely). I would not tolerate a computer that had issues out of the box, nor a TV or a Car and the list goes on. I guess I am just too eager or hungry for the cutting edge cell phones so I accept (even though I grumble) whatever they throw out at the time. Knowing ahead of time that there will be issues and that some will not be resolved. I guess instead of looking at the cell phones I should be looking at my actions and desires surrounding the cell phones. Maybe it is the pursuit of the unreachable goal--the perfect smartphone, that leads me to keep up the acceptance of mediocrity..LOL
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Yep exactly,and we will keep buying them no matter what , I originally was gonna wait a month or 2 after the sensation cane out to actually get one ,looking back now I probably should have , I guess when the next superphone comes out ill try to hold back a little longer , I just wish I hadn't sold my HD2 now ,at least is have a great phone to fall back on while these issues get resolved ...oh well good luck to everyone who's in the same boat as me right now

Mine went crazy yesterday, but today is fine again ... Strange
Sent from my HTC Sensation 4G using XDA Premium App

so i pulled the battery out and left it out all night and most of problems went away , the lock scrreen is still buggy sometimes but not all the time , scrolling works as it should and the speaker seems louder

tigerz0202 said:
Yep exactly,and we will keep buying them no matter what , I originally was gonna wait a month or 2 after the sensation cane out to actually get one ,looking back now I probably should have , I guess when the next superphone comes out ill try to hold back a little longer , I just wish I hadn't sold my HD2 now ,at least is have a great phone to fall back on while these issues get resolved ...oh well good luck to everyone who's in the same boat as me right now
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Mine came to me nuts...so I grounded it and let it sit in the box, hoping it would learn its lesson. No dice. Tried it again last night and it was an ungrateful POS. So I called amazonwireless to return it. They offerred to send a replacement instead. After seeing all you guys with replacements,, thought I would give it a try too.
Ironically,, I called for the sensation replacement from my G2x

Strangest thing... this morning I grabbed my phone first thing. It was plugged in so I unplugged it.
I pushed the power button and nothing, it wouldn't turn on. So I took the battery out and put it back in.
Turned it on and that battery was at just about 30%, yet it had been on the charger all night.
So, for some reason my phone turned itself off and would not turn back on AND it did not charge all night while plugged into the charger.
To top it off-- Yesterday my phone all of a sudden had the screen problem. Couldn't type, get carousel working etc...
NOW- it works great!

I think the device itself is fine. Tmobile and Htc need to release a os update.
Sent from my HTC Sensation 4G using XDA App