Has anyone had problems with their phones when going from a no signal area to a signal area? Mine does not ring and will not make outgoing calls (it just says "connecting to mobile network"). Re-booting the phone connects me back to the network. Otherwise the phone runs great and battery life is good.
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Enjoying my new Nexus 5 and was previously using my HTC One that never had this issue. I have very poor T-mobile service in my neighborhood and I have a cell booster in my home. Problem is that since I switched to the N5 if I loose my cell signal for more than a minute or two it will not reconnect. I get the exclamation point in the notification shade saying it lost tmobile signal. 9 times out of 10 the only way to get signal again, even after driving into a better area, is to rescan all the networks again and select tmobile where it re-registers on the network. As of now I ahave to do this everytime I leave my home. Does anyone have a similar issue or a possible solution?
Lookatthemonkeys said:
Enjoying my new Nexus 5 and was previously using my HTC One that never had this issue. I have very poor T-mobile service in my neighborhood and I have a cell booster in my home. Problem is that since I switched to the N5 if I loose my cell signal for more than a minute or two it will not reconnect. I get the exclamation point in the notification shade saying it lost tmobile signal. 9 times out of 10 the only way to get signal again, even after driving into a better area, is to rescan all the networks again and select tmobile where it re-registers on the network. As of now I ahave to do this everytime I leave my home. Does anyone have a similar issue or a possible solution?
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I have a similar issue, when my phone has low signal and disconnects from the network, it will reconnect and show i have signal strength, i can surf the internet, but cannot make calls or send texted messages, phone shows "cell network unavailable", if i reboot the phone or turn airplane mode on and off it reconnects properly.
Hi,
Does anyone else suffer from the following problem:
My WiFi connection always briefly disconnects if I am holding the phone. This only appears to mainly occur (or becomes more noticeable) whilst doing something such as a video call.
Example: I start a video call with the phone on a surface. After a while I go to hold the phone in my hand, give or take a few seconds, the call will then be disconnected due to Network Connectivity Issues.
My WiFi signal bar will have no bars and the letter "E" along with a red "stop" type sign comes up in red for a few seconds, and then I get full WiFi signal again. The call then reconnects, and the process will keep repeating itself unless I stop holding my phone!
As I say, if I don't hold my phone, voice or video calls over WiFi work perfectly fine. EDIT: Actually, still occasionally occurs if on a surface too.
I also have similar issues with normal phone signal. Just holding the phone I can go from full signal down to "emergency calls only". But this isn't too much of a issue as it is with WiFi.
I'm hoping this is just a fault, but it would seem strange if so because everything works great IF I don't hold my phone - not too good really!
Any suggestions or help would be great.
Thanks!
I have the same issue. I can be standing in the same room as my router, and if I put my phone in my pocket and pull it out it will have disconnected from my network. Same issue with the cell network. I have T-Mobile and where I live, I can barely get 1 bar of 3G. I'm on edge most of the time. But the signal will drop off to where the phone will state I can only make emergency calls.
Sent from my XT1034 using Tapatalk
Well it's good (and not good) that someone else is suffering from the same issues as me I guess.
Would appear the best option for me is to return for a full refund. I will get onto Motorola though to see what they say about it. It's a brilliant phone besides this, but obviously it's a massive problem for me to live with.
I'm not sure whether to chance trying to get a replacement and seeing how that behaves. Anyone else having similar problems?
Well, i just saw this a few minutes ago, the wi-fi just drops from full to low, the wireless card is cheap i guess, my razr i didn' sufer with this, this happens when i hold in landscape mode only, this is sad.
I am from Bangalore, India using Airtel network.
I am facing an issue with Moto G where mobile is not able to register back to the network once it is kept in No Signal area and then brought back to Full Signal location.
I have network issues at my home and usually mobile has No Signals. But even if I go out and look at the mobile after an hour, I find it not having any signals unless I restart the phone and it gets back full signal.
Is this known issue or is it just me?
khatodankit said:
I am from Bangalore, India using Airtel network.
I am facing an issue with Moto G where mobile is not able to register back to the network once it is kept in No Signal area and then brought back to Full Signal location.
I have network issues at my home and usually mobile has No Signals. But even if I go out and look at the mobile after an hour, I find it not having any signals unless I restart the phone and it gets back full signal.
Is this known issue or is it just me?
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It's a known issue...quite a few people are having problems with network connectivity, especially after the KitKat update.
Post your complaint on the Motorola forum below so that they roll out an update to fix the issue.
https://forums.motorola.com/posts/48fb0b8150
I have tried airplane mode toggling. It doesn't work.
Reboot is the only option to get network back.
Sent from my XT1033 using xda app-developers app
Would this be the same issue:
Since the last update (last week?) I've had anywhere from 18% to 40% (yikes) "Time Without a Signal" in Cell Standby which is most of the battery drain on my Moto G since the update (normally it's not). I also see a visual indicator where the bars will be completely blank (i.e., 0 reception) but yet if I initiate a call, the 3-4 bars pop back right as the call connects & stays on.
It generally seems to happen when I switch from WiFi to 3G then to WiFi again ---> e.g., at home, then driving, then a coffeeshop. When I'm with someone of the same cell provider they still have the normal number of bars but my phone shows zero bars.
It's really annoying and I've cleared cache hoping it would fix the issue, but it's showing a 9% "time without a signal" again after I had cleared cache.
I have switched to 2G only and its far better....this problem seems to be only on 3G network...
And look like Motorola is doing absolutely nothing about it....
Never posted here before, but I have a pretty specific situation and have heard this is the place to find the experts.
I just switched from a Verizon Samsung Galaxy S3 to a Verizon Motorola Droid Turbo 64gb. I have a Samsung SCS-2U01 Network Extender through Verizon because I am in a strange dead pocket for their network, as in I can barely get 1-3 bars of 1x normally and phones like to drop calls at my house. So, with my GS3 and my wife's Note 3, everything was fine and dandy, phones connect when you walk in the house, and stay connected.
When I just switched to the Droid Turbo, the phone connects to the Network Extender when I walk into the house (shows the little "house" emblem), but as soon as some Wi-Fi action takes place (which it automatically connects to as well), the little house emblem disappears, and I appear to not be on the Network Extender anymore. By the way, I do have the Extender configured via the website to allow our two numbers only to connect. Strangely, when I call #48 it says I AM connected.... weird.
When checking in the phone settings, I am in fact not connected anymore, and have -85 to -90 dBmW of 1x signal.
When I turn the Wi-Fi off, it reconnects to the Extender and I have -75dBmW of 3G and the house emblem appears again.
When I try to pull in an MMS message, it fails (having only 1x signal) and the phone sits there just getting hot, and PLOWING through battery.
I have seen a post on here about a similar issue that links the problem to Motorola's use of a single antenna for Wi-Fi and cell network. So, I understand the root of the issue being Motorala's decision to use a single radio chip.
My question is: is there another solution? Is there a way to force a sustained connection? Do I just need to get a different phone with two separate chips? The Samsung seem to handle it well, maybe the LG G3? Verizon seems stumped about this one, and will let me exchange until Jan 15. I figured I would consult here first.
I'm happy to provide any more info.
JR
Typically when on Stable wifi, Android does indeed turn off Cell Radio for Data connection so as to save Battery. However, in your case, being one common radio makes a double whammy. The phone must turn off Data in order to get on WiFi.
So in your case, although the phone's display won't show it, you still have got bars that'd let you make or receive calls while connected to WiFi. As to Texts, it could be deal breaker for you. I do believe Verizon needs to have Data Connection On in order to receive MMS or texts. In which case, this device is no good, especially considering the dead zone you are in. You *could* switch to Google Voice to send and receive texts but that's a workaround to be honest.
Last but not the least,please review Wi-Fi issue you might want to post there and get a second opinion from one of the Experts for your device.
Does anyone else have this problem and if so are there any fixes available?
I have fairly good cell signal within my home (around 95db), in the past (event when I first purchased my Pixel) I would never have any issues with calls being dropped but within the last 2 months I have noticed that when I use my Pixel normally (not on a call) the signal strength is fairly normal, but as soon as I answer a call the signal strength drops off and more often than not the call drops. I've had to start making sure whenever I am talking with someone I have to be near a window. My wife has a Samsung S7 and this does not happen to her.
Does this happen with anyone else?
Thanks so much in advance!
When the phone is idle it connects to LTE network but when you place a call it switches to HSPA network, that's why your reception drops down. At least that's what happenes on my phone.