Hi, I have been flashed TAEL ROM, radio last month. Everything running fine until early of this morning.
I have not do any changes recently.
suddenly this morning I could not turn on the phone from standby. So I soft reset it, right after soft reset, it keep on reboot itself after reach TAEL ROM screen, sometimes after Windows Mobile screen.
I tried to get into bootloader screen but the nothing happened.
the reset button seems like cannot function now.
I press and hold vol down button then press on Reset but phone have no respond at all...
Anyone have experienced this and solved it?
Thank you!!
Try pulling out the battery for a while. That fixes this problem sometimes.
I would try a hard reset, if things do not improve.
Had to do one yesterday and it took me some time to find out how it's done for this phone so if you're not familiar with it here it comes:
1) Turn off the phone (take out battery for 5 sec, then put it back in)
2) Hold volume DOWN button and press the centre of the circle (enter button)
3) While holding those 2 buttons, power up the phone (and keep pressing this combination until you enter into bootloeader)
4) When in bootloader (I normally keep the volume DOWN and Enter button pressed, until I see the message in bootloader saying that in order to hard reset I should press volume UP, or any other key to cancel).
Hope this helps, and remember that you'll loose everything (programs, contacts, SMS, etc) if you do this.
Good luck.
Remove your sim and sd card before doing the hard reset..right?
It's not necessarily REQUIRED, but it is recommended.
So I've had my fuze a little over a year now, no major issues. Used mostly energyroms, but about December time I switched back to a simple non-bloated stock rom for the stability.
Anyway today at work I was texting, and I press the power button to put the phone in standby. And the screen remains on and usable. I tried again and it would not go into standby (power button physically feels normal, it does not feel loose or abnormal.) So i let it sit for a few minutes, then i look at it and a message poped up asking if i wanted to turn the phone off (like as if i was holding the power button)so i press no, then it comes up again a few seconds later and aagain and again. So I soft reset the phone.
The phone resets but takes a LOT longer at the att/htc splashscreen, then it hangs at the htc screen and does not make it to the wimo screen, but instead an error screen saying:
"The device is unable to boot because you have either turned off the device incorrectly or tried to install an applicationa from an untrusted source, press SEND to reset your device or press any other button to cancel..."
I think it went through the hard reset this time because when it restarted it asked to calibrate the screen and install stuff. it resets again sometime after that, still takes forever at the splash screen and comes back up to the error, only this time no matter what button i press it wont go away and boot into wimo. It seems like none of my buttons work (they wont light up now) when i slide out the keyboard, it is not lit up like normally.
And heres the kicker, my only way to turn on/off the phone is to take out/put in the battery. As soon as I pop the battery back in the fuze turns on. Is my phone toast? Ive tried to hard reset and the phone does not reach the bootloader, it goes straight to the splash screen. Same with trying to reflash it from my comp, raphealwrapper cannot find my phone.
I've only recently encountered the exact same problem on my Touch Pro, but stock ROM and everything. As far as I can tell, our power buttons are busted and probably need to be serviced. One of the contacts must be stuck in the 'on' position somewhere inside :\ As a temporary fix, I've been using AEButton Plus and remapped double tap end call key to turn the screen off, and removing the stylus to turn it on.
I have a Fido Razr HD (xt925) in Canada, running stock JB, not unlocked/rooted/anything, just the standard phone.
So I did a hard reset, on the suggestion of some to deal with the stuttering issues (which I found were quite bad). Now I have somewhat of a worse issue, it's stuck in an infinite loop of the android update logo (the green android with the spinning blue thing), then a black screen then the motorola logo. Occassionally it shows the android logo on it's bag with a red symbol with a ! in it (which I presume means it's corrupt). It's just repeating endlessly. After 20 minutes or so I tried a few things, plugging it into a PC, holding down the power/volume up/volume down buttons (which makes it go to a black screen while I'm holding them, but then it goes back to looping as soon as I release them), nothing works.
Any suggestions on what I can do or is this a return to the store because it's dead problem?
Just try Power + volume down for 10 seconds (simulates a battery pull.) Aside from that if you can get into stock recovery try wiping data and cache and then rebooting. If you can't, take it back.
champdood said:
I have a Fido Razr HD (xt925) in Canada, running stock JB, not unlocked/rooted/anything, just the standard phone.
So I did a hard reset, on the suggestion of some to deal with the stuttering issues (which I found were quite bad). Now I have somewhat of a worse issue, it's stuck in an infinite loop of the android update logo (the green android with the spinning blue thing), then a black screen then the motorola logo. Occassionally it shows the android logo on it's bag with a red symbol with a ! in it (which I presume means it's corrupt). It's just repeating endlessly. After 20 minutes or so I tried a few things, plugging it into a PC, holding down the power/volume up/volume down buttons (which makes it go to a black screen while I'm holding them, but then it goes back to looping as soon as I release them), nothing works.
Any suggestions on what I can do or is this a return to the store because it's dead problem?
Click to expand...
Click to collapse
Did you ever get it fixed? I had the same issue and eventually found a path to success. Let me know if not and I'll see if I can help!
zimzum57 said:
Did you ever get it fixed? I had the same issue and eventually found a path to success. Let me know if not and I'll see if I can help!
Click to expand...
Click to collapse
I wouldn't mind if you posted your path to success in case I run into the same problem at some point. My bootloader hasn't been unlocked as of yet. I'm holding out for a ROM that's really, really worth a proper flashing but am scared as hell about the issues people run into.. factory reset loops and failures, bootloader unlock loops now apparently. With the exception of Busybox, which has an uninstaller, I have everything symlinked into my /system directory from a folder in /data and it works great and makes everything easy to keep track of but there's always the doubt of the stray app that put a file there when I granted permission and I didn't know about it.
For my Razr HD, I found that holding volume up and down while the android logo did it's spinning until it ended got me to the recovery menu.. However this hasn't really fixed anything, every time I restart the phone it goes through the same process again and does a hard reset all over again. After a few seconds in the recovery menu it restarts the phone again and goes through a normal load process, but the phone is hard reset every time. It doesn't matter what option I select in the boot menu, it does the same thing (so I don't think it's detecting what option I select at all).
So back to Fido it goes.
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Same issue. Took me a while to figure it out through an amalgamation of various online helps. I repeated it several times to make sure it worked before I posted.
I was experiencing android logo with blue loading bar... after a few seconds it would stop and then quickly show the android symbol on its back with a red exclamation point logo. Then it would shut off.
- To restart, press and hold both power and volume down for approximately 10 seconds, then let go of the power.
(Should show Motorola logo, then go to green Android logo again)
- At Android Logo, immediately press the middle of the volume up/down rocker.... this should engage both buttons at once.
(I was able to initiate this with one press in the middle of the volume rocker... other times it took me a few quick presses)
(If done properly, the screen should stop and some yellow text will appear on the left side of the android logo.. let it continue, it may fail)
It should say:
Formatting /data....
Formatting /cache....
Data wipe failied.
Performing BP Masterclear...
This will bring up a blue text menu at the top. Use volume up/down to navigate. Power to select.
Go down to "wipe data/factory reset" and select by hitting power. Go down to "yes" and select by hitting power.
It should properly format the /data and /cache after about a minute. Once it completes it will bring the blue text menu back up. Select "reboot system now" by hitting the power button.
Voila.
Click to expand...
Click to collapse
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Guys can you post your build.prop and default.prop files? it needed to get fido fw with jb.
THANK YOU.......My Motorola xt925 went "Boot Loop" after i reset the settings. Neither Telstra or Motorola could help. Excellent work Champdood.......
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
You are a king among men. I was stuck on this issue for so so so so long. I was downloading roms and trying to flash them and god knows what else!
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
THANK YOU! You just saved me so much trouble and it was quite the worrisome situation I was in. Sidenote for anyone reading this after June 6, 2013. The link to that Fido forum may be dead but Champdood's instructions are the straight goods! :good:
Is there a permanent fix for this? I have to go through those fix steps every time I wipe my phone as it continues to go into loop...
FunkmasterC said:
Is there a permanent fix for this? I have to go through those fix steps every time I wipe my phone as it continues to go into loop...
Click to expand...
Click to collapse
Me too! I also noticed that the version that re-installed (the one time I did it) wasn't completely stable. It acted super weird adding an icon of one of my apps to the top left position of the screen one swipe over from the main/home screen every time I did a reboot.
At first I didn't even know what was happening only that my Google Now widget (which I usually keep in that space) was disappearing every time I rebooted and an icon was in the top left corner instead. Finally, I realized what was happening. Weirdest part of it all is that if the OS put an icon in there, on a reboot it would remain the same. But if I tried putting an icon there (or widget) on reboot it would be replaced.
Champdood saved my phone...
I would like to add that the same thing happened to me. I performed a factory reset from Settings > Privacy > Factory Reset and that just sent the phone into an endless loop of red logo > android logo > android logo on back > power off > repeat. Nice job Motorola.
On Motorola help pages it was all about Power button + Down and getting the white menu where you volume down to choose and volume up to select. That would successfully reset the phone but as soon as I powered down and up again: back in the infinite loop.
In desparation, I found this thread. Completely unique to hit the Power Up+Down simultaneous as a press not a hold when see the Android logo, indeed, brought up a blue screen, followed the instructions, successfully reset and so far, have been able to successfully power down and back up again. Will be bookmarking this page.
Thank you so much Champdood!
Alternative External Reset Instructions from Motorola themselves...
Hey, as mentioned Champdood's factory reset instructions work fine. Since reading this thread, I realized other's are having the same problem resetting using the menu (Settings > Privacy > Factory Reset), so I initiated a chat with Motorola about this. The person would not respond to my quizzing about the reason for this but did say it was called an Internal Reset and then named Champdood's method the External Reset. He also gave slightly different instructions for accessing the blue menu. I am reproducing both sets of instructions for you all here:
From Motorola Customer Service:
PERFORMING AN INTERNAL RESET:
From the home screen of your phone, touch Menu
Touch System settings
Scroll down and touch Privacy
Touch Factory Data Reset
Scroll down and check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Touch Reset Phone
PERFORMING AN EXTERNAL RESET:
WARNING: When using this feature; everything is deleted from the device.
NOTE: Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.
With the phone powered off, press the VOL UP + VOL DOWN KEY together + POWER KEY .
The device will display different BOOT OPTIONS
Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to SELECT
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
Press and hold the VOL DOWN key for 5-10 seconds
While still holding the VOL DOWN key tap and release the VOL UP key.
The device will display additional menu options (Text will appear in BLUE)
Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to SELECT this option.
Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
Once the Formatting is complete, press the POWER key to confirm a REBOOT
The device will reboot and start the normal power up sequence .
Motorola Razor Issue Fixed
Your Tip really helped me fix my Motorola Razor HD phone.
Created my account only to write a thanks and to comment for the same.
Thanks
Another thanks.
My wife's phone was doing this after a Settings menu factory reset, but the instructions champdood posted worked.
I had to re-re-format the data and cache partitions about four times, but after that it worked!
And somehow root was preserved; SuperSU was missing, but I had root over adb.
Cheers champdood.
Perfect fix
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
Hey Champdood, THANKS! Your fix worked a treat - XT-925 now back on-line and loving it!!
Awesome, looks like the fixed worked on this POS Motorola I got here at work. Thanks.
my verizon xt 925 stucks at the loading screen logo, after it i had a low battery and it went off. Please help, my email is [email protected]
anthony
hello guys
i have the problem with my motorola xt925,
it refused to boot, uit only gets stuck at the loading screen logo (the red eye)
i tried hard reseting it but it does not show the android distress after i selected the recovery in the boot menu.
please help
Suspected problem: Bootloop
It all started when I connect my phone (Garmin-Asus A10 (v5.0.82 (updated with GarminAsusPhoneUpdater_Telenor_v2.0.3.exe of denmark))) on laptop through USB cable, the USB slot looks slightly damaged already upon looking at it, after connecting the expected to be happen is that the back-light will turn on, but what happen is that the phone has no response from it, I try to press the power button still no response, I removed the battery and bring it back and try to turn on again the logo appears (without vibrate which is supposed to be present in turning on my phone) then disappear after 7-10 secs.
It's already stock on the logo as I turn it on, the moment I pressed the power button the logo appears for about 7-10 secs then it disappear, also when I removed the battery and put it back the logo appears without pressing anything and disappear again after 7-10 secs.
I try to wipe the data through Volume Up + Volume Down + Power Button the ** WIPE USERDATA ** appears but then after a few secs it disappear again which is supposed to last for about a minutes.
And also I still can go to the **USB POLLING MODE ** through Volume Up + Power Button but seems like there is nothing to do with that thing.
I know it will be easy to fix this with the use of Garmin-Asus phone updater but it requires the phone storage which is so impossible to access at this point.
Hope you guys can help me with this, I badly need that phone.
----
Updates:
I can already open the phone and go to the home screen and menus... etc., but only when I close/cover the 1st metal/copper of the battery (back view (- to +))., but then I get an error saying that "The installed battery is not compatible with this device"
Upon doing this the phone is keep on rebooting, even if I already turn it off it keeps on turning on by itself, also I can't use any network at this point.
I already formatted the phone using master clear & **WIPE USERDATE** (Volume up + power button) still got the same problem.
And also updated with 006-B1243-00.update (The last .update file I used to update my phone (V5.0.82 DN)), upon rebooting after verifying the .update file it just blink twice then the update stops already at that point.
Updates 2:
Physically there is nothing wrong with the phone, I can still use the phone but as I mention already "only when I close/cover the 1st metal/copper of the battery (back view (- to +))." everything works fine except for the error "The installed battery is not compatible with this device" the red with "X" battery (Screenshot-1434948958913)
Also I notice something from my storage the "System Volume Information" (Screenshot-1434949331146, Screenshot-1434949336619, & Screenshot-1434949345666), I'm pretty sure that I haven't seen yet that before, I deleted the folder still it comes back.
Also once I connected my garmin phone to my computer the USB connected thing (Screenshot-1434949876071) don't disappear just until I restarted the phone.
Thanks in Advance.
Sorry, i am really new to this site, and never had a problem like this with a previous phone.
I get home from the grocery store and my phone is off, so it seems, plugged in it, got the M to pop up do the little world thing, then the screen goes to black,
i leave it to charge a little while, come back, and everthing on my phone is working , except for the actual display{now i know its not the display or screen because when i boot it there are no problems with the boot/restart} and if i touch around the screen it lightly vibrates, weird,
i put it to boot menu and my first time trying a normal restart nothing, so i go to motorolas website to get an application to back up my data or something get the motorola device manager and its useless, all it does is tell me my drivers are up to date, look around some more for an easy backup program can't find any except one that won't connect because i can't see where to press ok on the screen
just ended up copy pasting over all 5 gigs of hardrive space
i try to do factory reset, but if i click factory on the boot menu it just restarts it, if i go into recovery it pops up the picture of the opened android robot, and says no command, i have tried pressing volume up for 15 seconds, and then taping the power button to no avail,
interestingly enough once i managed to get the screen on for the phone then it faded to black like a screen saver never to come back.
Anyone know what i can do to unbrick the phone?a program that i can go in and restore it back to factory settings?
i recently updated to 5.0 maybe on friday, haven't had problems, or dropped phone since then
just extremely frustrating,
Recovery key combination was changed after lollipop. Press and hold power button for few seconds and then tap vol up (when you see android robot and no command)
Sent from my XT1033 using XDA Free mobile app
U can flash stock firmware also from your pc..press vol down + power button for fastbootmod then press vol down and then vol up and power button for recovery mod