Database Info

[Q] Not getting any data connection...

Hey guys im jumping over to the infuse forum to see if anyone may have any information on what may be going on with my moms phone. She has a Stock Infuse not rooted. and just last night she told me that after she rebooted her phone it wouldnt get any data. She could connect to wifi but she wouldnt get any data connection at all. So i went through all the normal stuff, rebooting again, battery pull, toggle airplane mode and nothing seemed to get it to connect at all. She took the phone to ATT today and they did a factory reset on the phone and everything and the phone still would not get data connection, swapped SIM cards, still no data connection. now shes having to get another phone. Does any of this sound right?? any ideas of what could have caused the phone to do this? and if i root and flash a custom ROM do you think i might have a chance at bringing that radio back to life?
EDIT: ATT said it could have been a virus... not sure if that would help either
Thanks in advance guys for any feed back.

Are APN correctly set for her data plan?
Settings--->Wireless--->Mobile network---> APN(Access point name)

koriotto said:
Are APN correctly set for her data plan?
Settings--->Wireless--->Mobile network---> APN(Access point name)
Click to expand...
Click to collapse
Went to "Access Point Name" and theres two things in there ATT PHONE and ATT WAP
under ATT PHONE:
Name -ATT PHONE
APN -Phone
Proxy - Not Set
Port - Not Set
User Name - Not Set... everything underneath that says Not set"
under ATT WAP:
Name - ATT WAP
APN - wap.cingular
PROXY - wireless.cingular.com
Port - 80
MMSC - http://mmsc.cingular.com
MMS proxy - Wireless.cingular.com
MMS Port - 80
MCC - 310
MNC - 410
APN Type - mms,supl
hope that helps

jrshadow2003 said:
Went to "Access Point Name" and theres two things in there ATT PHONE and ATT WAP
under ATT PHONE:
Name -ATT PHONE
APN -Phone
Proxy - Not Set
Port - Not Set
User Name - Not Set... everything underneath that says Not set"
under ATT WAP:
Name - ATT WAP
APN - wap.cingular
PROXY - wireless.cingular.com
Port - 80
MMSC - http://mmsc.cingular.com
MMS proxy - Wireless.cingular.com
MMS Port - 80
MCC - 310
MNC - 410
APN Type - mms,supl
hope that helps
Click to expand...
Click to collapse
Is the ATT Phone selected?

bigfau said:
Is the ATT Phone selected?
Click to expand...
Click to collapse
i dont think so, but if it is how do i change the selection of it? i pressed the menu button and the only option it gave me was to reset defaults

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See the circle with a green dot, that is how you select your APN if you have more than one.
Sent from my SAMSUNG-SGH-I997 using XDA App

bigfau said:
See the circle with a green dot, that is how you select your APN if you have more than one.
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
it doesnt give me the option to select anything with a green dot. i added the APN settings in the screenshots you posted and then it gave me the green dot selection for just the one that i added and the other two that i mentioned before have no dots and are not able to be selected. even with the added APN settings it still doesnt connect

Hm... stil not connecting... well the APN is set so it should... as for the "maybe a virus caused it"... not probable... but still idk whats wrong... what modem is the phone running? Settings--->System info (or something like that) then "baseband" what does it says?

koriotto said:
Hm... stil not connecting... well the APN is set so it should... as for the "maybe a virus caused it"... not probable... but still idk whats wrong... what modem is the phone running? Settings--->System info (or something like that) then "baseband" what does it says?
Click to expand...
Click to collapse
yea the APN's are set for sure. well its running Android 2.2.1, and baseband ver. 0I997UCKH1
not sure if an update will help either but its worth a try

That is up to date
Sent from my SAMSUNG-SGH-I997 using XDA App

jmatt78 said:
That is up to date
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
oh ok, wasnt sure if there was any firmware updates for this phone.

Got Throttled. I got help.

Quick Fix
Just make a new apn and select it and it will work. For the ones that don't know. The PTA apn lets att restrict your speeds. This apn can't be throttled.
Name...phone.
Apn..wap.cingular
User name..WAP.CINGULARGPRS.COM
MMSC...http://mmsc.cingular.com
Mms proxy...wireless.cingular.com
Mms port..80
Mcc..310
Mnc..410
Apn type internet+mms+

http://forum.xda-developers.com/showthread.php?t=1342111
Just sayin.... that's one of around 3 threads on it.
At least you put the apn settings in the first post tho
Sent from my SAMSUNG-SGH-I727 using XDA App

Doesnt work for me.

I followed the instructions regarding the settings and after selecting this apn, I am able to make and receive calls as well as access to the web....does this mean I am good to go regarding the ability to avoid throttling? LTE hasn't reached where I live yet but I am trying to read up on issues concerning it.
I noticed another wrote that "it didn't work"....Does that mean phone is pretty much unusable as far as data and calling....

No if u are able to access web and call u are fine. So when u get throttled just switch to this apn and u will not be. I'm not in a lte area but they got me. So I switched and working fine.
Sent from my SAMSUNG-SGH-I727 using xda premium

No password?
byrdtulsa said:
Quick Fix
Just make a new apn and select it and it will work. For the o.es that don't know. The PTA apn lets att restrict your speeds. This apn can't be throttled.
Name...phone.
Apn..wap.cingular
User name..WAP.CINGULARGPRS.COM
MMSC...http://mmsc.cingular.com
Mms proxy...wireless.cingular.com
Kmart port..80
Mcc..310
Mnc..410
Apn type internet+mms+
Click to expand...
Click to collapse

Its easier to just use the APN: phone
You can get HSPA+ with phone, not with wap.Cingular

nova609 said:
I followed the instructions regarding the settings and after selecting this apn, I am able to make and receive calls as well as access to the web....does this mean I am good to go regarding the ability to avoid throttling? LTE hasn't reached where I live yet but I am trying to read up on issues concerning it.
I noticed another wrote that "it didn't work"....Does that mean phone is pretty much unusable as far as data and calling....
Click to expand...
Click to collapse
To be more specific. When I change the apn I don't get a data connection at all. I'm in a LTE area if that makes a difference.

Oh OK I'm not in a lte area but I do get 9up 1down in area's and 5up 1down usually with this apn. Well when u get a fix let me know where its at. Cause im sure I'll b getting lte one day and want to know the correct one
Sent from my SAMSUNG-SGH-I727 using xda premium

Where and how do i edit these settings?
I got the warning text but it seems i am not throttled just yet.

john94si said:
Where and how do i edit these settings?
I got the warning text but it seems i am not throttled just yet.
Click to expand...
Click to collapse
Settings, wireless network, mobile network, access point names, hit the menu and add new apn with these settings....

byrdtulsa said:
Quick Fix
Just make a new apn and select it and it will work. For the o.es that don't know. The PTA apn lets att restrict your speeds. This apn can't be throttled.
Name...phone.
Apn..wap.cingular
User name..WAP.CINGULARGPRS.COM
MMSC...http://mmsc.cingular.com
Mms proxy...wireless.cingular.com
Kmart port..80
Mcc..310
Mnc..410
Apn type internet+mms+
Click to expand...
Click to collapse
Does your settings work better than the HSPA+ APN?

I'm trying to change my APN, but I don't have the option of Internet+MMS+, I have Interent or Internet+MMS+SUPL.
Also, what is the Kmart port?
Thank you!

I get same speeds on either.
Sent from my SAMSUNG-SGH-I727 using xda premium

dandan81188 said:
I'm trying to change my APN, but I don't have the option of Internet+MMS+, I have Interent or Internet+MMS+SUPL.
Also, what is the Kmart port?
Thank you!
Click to expand...
Click to collapse
Internet mms Plus supl is the one
Sent from my SAMSUNG-SGH-I727 using xda premium

Sorry it was supposed to be mms port not Kmart.
Sent from my SAMSUNG-SGH-I727 using xda premium

Thanks, instead of getting.15 speeds, i'm getting 3-4! I anything else I should know about this bypass?

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They got me. The included speed test was on a combination of the phone, wap, HSPA, and standard apn presets. Note I'm running cm7 av3. Had to switch back from av4 because that Rom has no wifi. So yeah those apns aren't doing a thing here in Chicago.
Sent from my SGH-I727 using XDA App

Byrd...thanks for the help...I'm new to android, coming from a 10yr stint with blackberry. as stated, I don't have lte yet...att is telling me I don't have 4g in my area yet either but my phone shows a "4g" icon..go figure...but anyway thanks again for the help and when lte does get here and I do get throttled, hopefully this setting change will work.
Oh btw..I did a speed test and I'm getting 4.5mb download speeds...is that 4g or does it just default to the 4g icon due to my new 4g sim card that I had to upgrade?

The apn worked when I was in a non lte area but when I entered an lte area, I wasn't getting any data signal until I switched back to the default apn in which I was back to yh
Throttled speeds. . Any ideas on how to fix this?

Setting APN to fix MMS issues Bluegrass Cellular Showcase i500

Not sure if this is the correct area to post, feel free to move it.
This is for Bluegrass Cellular Showcase i500. It may also work for other Bluegrass Androids with MMS not sending or receiving.
Once you have installed a custom rom and everything except MMS is working properly. Follow these steps.
1. Open App Drawer - launch voice dialer.
2. Say open A P Ns - should popup Open APNs - select it.
3. Once in APNs - you may or may not have an APN listed - press menu - restore defaults.
4. If you have an APN listed - select it - if not then press menu and add new.
5. You should now see edit access point.
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6. Set your settings just as mine are in the pictures above (or text below in case the pictures don't load)
7. Most important, if you want it to save and show up in the list of APNs - DO NOT CHANGE THE MCC OR MNC! IT SHOULD WORK WITH WHATEVER NUMBER IS ALREADY THERE. THIS IS WHY SO MANY PEOPLE HAVE TROUBLE SAVING THEIR APN SETTINGS, BECAUSE THEY CHANGE THESE TWO SETTINGS.
Name
Bluegrass Cellular (this doesn't matter, can be named anything)
APN
internet
Proxy
66.255.55.23
Port
9201
Username
%[email protected]
Password
blue
Server
*
MMSC
http;//mms.iot1.com/bluegrass/mms.php
MMS proxy
66.255.55.23
MMS port
9201
MCC
DO NOT CHANGE THIS, LEAVE THE NUMBER THAT IS THERE
MNC
DO NOT CHANGE THIS, LEAVE THE NUMBER THAT IS THERE
Authentication type
PAP or CHAP
APN
mms
APN protocol
IPv4
Bearer
Unspecified
Hope this helps someone who is having trouble sending/receiving multimedia messages. If you have any questions, I will do my best to help answer them. [/B]

Any idea how i could fix my data/3g? seems like every rom i flash i am unable to use any internet besides wifi....everything else works its just data thats a problem...thanks in advance

stock bluegrass firmware for sch-i500
xenithxzavier said:
Any idea how i could fix my data/3g? seems like every rom i flash i am unable to use any internet besides wifi....everything else works its just data thats a problem...thanks in advance
Click to expand...
Click to collapse
Was wondering the same thing xenithxzavier. Also a stock odin for the phone would be a great asset to me as well. Many thanks in advance

You can manually enter these settings. Go to the dialer and enter##83786633 then hit the home button, open the dialer again and clear what is there, then enter ##22745927, the SPC code is 000000 by default and then you can select to turn hidden menus on. Finally, go to the dialer again an enter ##3282#, and your in the manual data settings. I dont know any of this info, but if you do, please share
Sent from my SCH-I500 using xda app-developers app

judjmentul said:
You can manually enter these settings. Go to the dialer and enter##83786633 then hit the home button, open the dialer again and clear what is there, then enter ##22745927, the SPC code is 000000 by default and then you can select to turn hidden menus on. Finally, go to the dialer again an enter ##3282#, and your in the manual data settings. I dont know any of this info, but if you do, please share
Sent from my SCH-I500 using xda app-developers app
Click to expand...
Click to collapse
Ive been trying to enter this menu for a while however havent been successful yet. For some reason i cant find a combination of numbers anywhere that will access the hidden menu. but even if i was successful no i dont have a stock rom or the correct settings....
i hate the small size of my phone company lol

Well you could flash a stock Odin then bite the bullet and take it in to get reflashed. I know i am going in the morning to do this, i will create a dump when i get done and get back to you on it.
Sent from my SCH-I500 using xda app-developers app

judjmentul said:
Well you could flash a stock Odin then bite the bullet and take it in to get reflashed. I know i am going in the morning to do this, i will create a dump when i get done and get back to you on it.
Sent from my SCH-I500 using xda app-developers app
Click to expand...
Click to collapse
right on waiting eagerly

I may have the fix for alot of you Bluegrass cellular customers. In my case when I went to mobile networks under settings, There was no APN setting option. I activated a Verizon 4G Galaxy Nexus to my Bluegrass account. I downloaded "offline SIM APN Database" from the Play store. His app lets you input the apn settings even though it doesn't show up in settings. I used all the settings as listed on this thread, but like in my case I had no place to input them. Once you dowload the app (it has to be the PRO), select USA and Verizon. FYI You MUST delete all other APN presets in order for it to work. The app creator is Robert Soult. He is THE MAN!

I just wanted to let you know thanks for this! This helped fix my phone. And I also wanted you to know, I used this to make a script that fixes many MMS problems for Bluegrass Cellular. You can find it here...
http://alexriggs.com/bluegrass/viewtopic.php?f=6&t=2
Thanks very much!

Intermitent Data on AT&T Reward: Invite

Hello I have been having a problem with my One plus on my network. Its been taking a while for it to connect to data when accessing my phone on the fly. An example is that if I where to start streaming music from Spotify, between songs it would take a good 20 seconds before being able to start up the next track. This has been happening in all applications.
Im using 4g as my preferred network type, att lte (pta) as my APN,
it does find 2 different att networks when searching for "available networks" but im not sure what the difference there is between the two and there's no extra information on them
http://i.imgur.com/h5M2sRd.png
REWARD: I have three invites left and will expire in 4 days, whoever helps me fix this problem will get two of them!
Thanks for your time,
any other information you need please ask

Possible Fix
I don't know if this will fix your issue, but I have had a similar problem and it fixed mine. Try resetting your default apn settings in Menu>Mobile Network Settings>Access Point Names. From that window click your menu option again and it will come up as Reset to Default. When you do this it forces your phone to shut off mobile data and re-access the mobile network again. It can take up to 60 seconds for this to complete. Let me know if this helps.

If you live in Washington Baltimore area at&t reports that there is lte data connectivity issues at the moment.
By the way for your apn it should be
1. Name of the apn (anything)
2. Under apn type in phone
3. Mmsc should be: http://mmsc.mobile.att.net
4. Mmsc proxy: proxy.mobile.att.net
5.

Try this make a new APN
Name: ATT LTE
APN: pta
MMSC:*http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication type: none
APN type:default,admin,fota,mms,supl,hipri,internet*
APN protocol :IPv4/IPv6 (this setting experimental and is optional)*
(make sure NO spaces after commas)
BEARER: LTE (default is unspecified) play with this one..*
CLICK MENU button and SAVE settings!!!!
STILL NEED STOCK APN-- in APN TYPE:MMS --this helps to insure you get mms better
Hope it helps you can play with the BEARER: LTE
This help me on my Nexus 5 and a friends Note 3

5. Mmsc port 80
6. Mcc and mnc leave alone
Apn type should be : default,supl,mms,hipri
7. Apn protocol should be ipv4
---------- Post added at 02:14 AM ---------- Previous post was at 02:13 AM ----------
For number 2 apn name is: phone

2nd way to get spotify to work better.
I know you may want to be on LTE but if you go back to 3G it will help as will. If are on a ROM that has an LTE toggle turn it off if not do this and see if it works. You would only have to drop back when using spotify. But the above APN should work as well.
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starxgamingx said:
Hello I have been having a problem with my One plus on my network. Its been taking a while for it to connect to data when accessing my phone on the fly. An example is that if I where to start streaming music from Spotify, between songs it would take a good 20 seconds before being able to start up the next track. This has been happening in all applications.
Im using 4g as my preferred network type, att lte (pta) as my APN,
it does find 2 different att networks when searching for "available networks" but im not sure what the difference there is between the two and there's no extra information on them
http://i.imgur.com/h5M2sRd.png
REWARD: I have three invites left and will expire in 4 days, whoever helps me fix this problem will get two of them!
Thanks for your time,
any other information you need please ask
Click to expand...
Click to collapse
First of all what device did you have before the OPO? Second if you came from an iPhone (lol which I hope you didn't) you'll have to get a new SIM card. If you didn't very the IMEI with AT&T I had a similar issue although I was coming from Nexus 5 when it showed 2 networks so I had to get a new SIM card and they have to "provision" and/or send a better signal to the OPO. That fixed my issue and you APN should be automatic but by default it gives you 7 to choose from. Myself I'm using ATT LTE pta and have no issues after switching SIM card and having them "provision" my device. But network operator/available networks should be automatic once you do what I did without having to switch it. Good luk bud!

FYI, not sure if it's dependent on the market of the USA you're in, but I've never gotten the "AT&T LTE" APN to work with any of my Android devices. I've always used the "AT&T Phone" APN. That works flawlessly for LTE signal on AT&T. Again, I'm not sure if you need to switch this depending on your region/market. I'm in the Metro Detroit area.
I've confirmed this with an HTC One X and LG Nitro HD. My last Android phone was a Samsung S4, but I don't recall what the default APN setting was for this phone. I just came back to Android from an iPhone5s and I'm loving it.

starxgamingx said:
Hello I have been having a problem with my One plus on my network. Its been taking a while for it to connect to data when accessing my phone on the fly. An example is that if I where to start streaming music from Spotify, between songs it would take a good 20 seconds before being able to start up the next track. This has been happening in all applications.
Im using 4g as my preferred network type, att lte (pta) as my APN,
it does find 2 different att networks when searching for "available networks" but im not sure what the difference there is between the two and there's no extra information on them
http://i.imgur.com/h5M2sRd.png
REWARD: I have three invites left and will expire in 4 days, whoever helps me fix this problem will get two of them!
Thanks for your time,
any other information you need please ask
Click to expand...
Click to collapse
dont use the PTA apn. use the Phone one
---------- Post added at 06:34 PM ---------- Previous post was at 06:31 PM ----------
or try to disable fast dormancy

Also, the 4.4.4 update arrived today for me and now the Mobile Data menu says "LTE Preferred" instead of "4G Preferred". I'm sure it made no difference in signal but just a menu text change. Also, the status bar at the top now says LTE. Before it used to say 4G, which we all know was actually LTE.

MMS Problems [AT&T]

So I've had MMS problems since getting my OPO. Coming from an S5 so no weird iPhone problems.
I've tried multiple APN settings but here are my current(that don't work):
APN: phone
MMSC: http://mmsc.mobile.att.net
proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Auth type: Not set
APN type: default,supl,mms (I've tried adding hipri in this)
APN Protocol/roaming: IPv4
Any ideas to troubleshoot this? I'm on stock CM11s 33r, I rooted it and installed TWRP. No Xposed or anything else custom.

Using any ad blockers? I had problems with MMS on AT&T using one of them on my last phone. Haven't setup my OPO yet, maybe later today after work if I have time.

schwalbach said:
So I've had MMS problems since getting my OPO. Coming from an S5 so no weird iPhone problems.
I've tried multiple APN settings but here are my current(that don't work):
APN: phone
MMSC: http://mmsc.mobile.att.net
proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Auth type: Not set
APN type: default,supl,mms (I've tried adding hipri in this)
APN Protocol/roaming: IPv4
Any ideas to troubleshoot this? I'm on stock CM11s 33r, I rooted it and installed TWRP. No Xposed or anything else custom.
Click to expand...
Click to collapse
I have everything the same in my OPO as well as my OPPO Find 7 with the exception of APN Type, I have default,mms,supl,fota
Good luck

working fine for me with the most up to date version of Hangouts...
also to note, on my AT&T HTC One M8 (that I'm using currently, I left the OnePlus One at home today),
under APN type I have:
default,admin,fota,mms,supl,hipri,dun,att
not sure if that's needed or what is on my OnePlus One, but I'll check tonight.

Thanks guys, keep the suggestions coming. I will have to get a friend to test this out with me

Here are my settings that are working without issue.
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
And then I dialed *#*#info#*#* in the dialer and changed the preferred network setting to what is shown here:
Sent from my OnePlus One

blkhwkz said:
Using any ad blockers? I had problems with MMS on AT&T using one of them on my last phone. Haven't setup my OPO yet, maybe later today after work if I have time.
Click to expand...
Click to collapse
Looks like it was this, thanks!

yeah i had the same problem...changing the apn from att lte to att phone is what fixed it.

rabbivj said:
yeah i had the same problem...changing the apn from att lte to att phone is what fixed it.
Click to expand...
Click to collapse
Hello Peeps! Just wanted to reiterate that it also fixed it for me! Changing the apn from ATT LTE to ATT Phone is what fixed it as well. Thank you SO much for this forum!

damn... didn't work when i tried phone instead of lte...
---------- Post added at 02:09 AM ---------- Previous post was at 01:36 AM ----------
installed aosp messenging from the play store... can send/receive mms now...

installing aosp messenging from the play store solved my problem... now able to send/receive pictures...
https://play.google.com/store/apps/details?id=fr.slvn.mms&hl=en

schwalbach said:
So I've had MMS problems since getting my OPO. Coming from an S5 so no weird iPhone problems.
I've tried multiple APN settings but here are my current(that don't work):
APN: phone
MMSC: http://mmsc.mobile.att.net
proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Auth type: Not set
APN type: default,supl,mms (I've tried adding hipri in this)
APN Protocol/roaming: IPv4
Any ideas to troubleshoot this? I'm on stock CM11s 33r, I rooted it and installed TWRP. No Xposed or anything else custom.
Click to expand...
Click to collapse
versatilias said:
damn... didn't work when i tried phone instead of lte...
---------- Post added at 02:09 AM ---------- Previous post was at 01:36 AM ----------
installed aosp messenging from the play store... can send/receive mms now...
Click to expand...
Click to collapse
Anyone that is still experiencing the issue please follow this link and vote this subject up.
https://jira.cyanogenmod.org/browse/BACON-3371
This is the bug log for Cyanogen and they just escalated the issue to critical.

Default messenger issue
It is definitely the default cyanogen messaging app causing the issue. Just install google messenger.