Hi, i didn't want to started new thread but after spending 2 hours of searching i gave up Something weird happened with my device. When i press power button i can see Sense unlock screen, i can see that i have network signal even wifi connection. I can even plug device to pc and there is a connection. But when i try to unlock device there is no response, no vibration nothing at all. Does any of Ya had the same problem. I'm on a stock HTC Rom with official ICS update so nothing special (my device is still on warranty )
Can you give it a battery pull, wait about 20 seconds and pop it back in and see if it starts up?
because your STOCK and still under ware tee I would bring this to the attention of your provider or who ever handles the warentee issues for your device. Perhaps they can offer a fix OR replace the device through warentee. I'm pretty sure you won't have any problems going through warentee. You have not altered your device in anyway so you will be good. I would contact them asap and see what they have to say. I wish you the best and hope you get this resolved soon. Let us know what they say. Likely you will get a new device . Good luck!
Sent from my HTC Sensation Z710e using xda premium
gustav30 said:
Can you give it a battery pull, wait about 20 seconds and pop it back in and see if it starts up?
Click to expand...
Click to collapse
Yeah I've tried that, reboot and factory reset and it's still not working
stopa46 said:
Hi, i didn't want to started new thread but after spending 2 hours of searching i gave up Something weird happened with my device. When i press power button i can see Sense unlock screen, i can see that i have network signal even wifi connection. I can even plug device to pc and there is a connection. But when i try to unlock device there is no response, no vibration nothing at all. Does any of Ya had the same problem. I'm on a stock HTC Rom with official ICS update so nothing special (my device is still on warranty )
Click to expand...
Click to collapse
ics update lag it happens for some people i'll try give u a link for fixes
try this thread http://forum.xda-developers.com/showthread.php?t=1405457
look up for ics thread
musa91 said:
ics update lag it happens for some people i'll try give u a link for fixes
Click to expand...
Click to collapse
I live in Norway so as You know Scandinavian countries recieved ICS update as first. I was running my device without any problems since then, nothing at all and then yesterday evening this **** happened Yeah but i can try fixes or tommorow i will get Nexus Damn i hope those guys at the store aint gonna make any problems (i spared money for 6 months to buy this phone and now that :/ )
Finaly today i got my phone back. They just flashed new Rom into it. You can imagine how happy i was (let the customize begin ) When i came back home the first thing i've done was installation of ADW Launcher Ex then suddenly i see that my volume button is missing (FUUCKK) I've found it on the carpet. So i've tought that i'll read about it in the internet. Everyone was complaining about HTC's Customer Service. But i've filled the form, attached two photos and after five minutes THEY called me. The guy was verry nice and only because my device is six months old i don't have to pay for the cover BUT suddenly right after we end talking a LAG came back. SOME FUUCKKINNGG DISASTER !!! So my friend have called me and i was able to answer the phone. I think it's because of ADW Launcher because right after i've unnistaled it everything works fine. Such a shame, i really like this launcher. Can You guys give me some tips about launcher similar to ADW. Cheers
Just take the plunge and root the phone and stick a rom on there.
Sent from my HTC Sensation Z710e using XDA
Related
I've only had the phone for less than 24 hours and I'm ready to send it back. Someone help me out please.
My phone keeps shutting down randomly. I rooted, installed CWM (Yes the nvFlash), Installed Evils ROM from the dev section.
The phone shut down right before bed last night and it must have done it sometime through the night because I had to restart it in the morning. Today it turned off a couple of times and my logical thought was that it was the ROM.
I switched over to EaglesBlood 1.0.5 hoping it would be a little more stable. It took a little longer, but it still shut completely off.
Nevermind the battery life I just want it to stay on. I'm no genius, but I'm pretty decent with ADB and terminal if I can fix it. Let me know if I'm overlooking something.
this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....
unclemik9 said:
this phone has several issues. check the rest of the forums. what you are experiencing is one of them and it only gets worse from here.....
Click to expand...
Click to collapse
I've read most of the issues. I was hoping there was a way to fix it. I talked to a customer service rep at the Tmo store today. He said there is supposed to be an update released by the end of the month.
I rooted so I never have to worry about releases. Usually Cyanogen and his team are all over this kind of stuff. (Cue G1)
I really wanna know why it's doing it and how to fix it.
You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App
Still not working
Okay I think this will help out. I'm been trying different ROM's for a couple of weeks now in an effort to get this to stop this is what's happening.
1. The phone shuts off completely and you need to pull the battery out to get it to turn on with the power button.
2. The phone turns off during a call or during use and starts up again with the boot animation.
3. Shuts off while charging in the middle of the night or while on the car charger.
What app needs deleted or removed? How do I do it? I'd like to post the solution up for anyone having this same problem.
BobbyDukes707 said:
You by chance have an app that flashes the home buttons as a notification? When I deleted that, my random shut offs dropped...
Is it shut down? Or is the screen black? I get the occasional black screen... if you hit the power button the screen gets a little brighter... if it's that you can just do a hard reboot, power+volume up
Sent from my butt using XDA Premium App
Click to expand...
Click to collapse
Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513
pdxmatts said:
Download this Rom. It is based off of the GB update from LG and lets you keep root. It may solve your problem. http://forum.xda-developers.com/showthread.php?t=1158513
Click to expand...
Click to collapse
I'm flashing this ROM now. I'll try running it for a few days and see if I get any improvements.
I hit the thanks button. I'll post what happens.
I am getting the same problem with my G2x randomly and whiles its charging and I have tried roms CM7 Nightly, EaglesBlood, Trigger, and MIUI but all start shutting off sooner or later. Tell me if that rom fixes yours.
Sent from my Transformer TF101 using XDA Premium App
It's a hardware problem unfortuantely
strung said:
It's a hardware problem unfortuantely
Click to expand...
Click to collapse
So should I send for another phone? Or try fixing this one?
strung said:
It's a hardware problem unfortuantely
Click to expand...
Click to collapse
not necessarily. never had a single reboot until the new baseband and rom combo I am running now. now i seem to lock up every time i take the phone off a full charge in the morning.
Another company to add to the "I will never buy a phone from this manufacturer again" category.
Kevc44485 said:
Another company to add to the "I will never buy a phone from this manufacturer again" category.
Click to expand...
Click to collapse
If you added a company for every time they had a flawed product, you'd end up making your own electronics.
Sent from my amazing LG G2x running Bionix Reloaded v1.4
Hi All,
My Desire S decided to die today for no apparent reason:
I had been browsing the internet before jumping in my car and switching on the bluetooth. I had been driving for about 10 mins when I got a call through on my cars bluetooth system, about 3 mins in to the call the caller disappeared even though the car said it was still connected.
I pulled over to check the phone and found it was frozen on the call screen. So I disconnected the battery and powered it up, but it could only get the the HTC splash and sound before the screen turned black and the unit became unresponsive.
A few more tries gave the same issue, so i decided to boot it into recovery to do a full wipe, this completed successfully, but the phone was still doing the same thing.
After removing the battery again the phone will now not turn on at all and does not respond to the charger (no led). I've tested another battery, but still no luck, and tried the bat from my DS in my sisters DS and it works fine.
So my phone is completely dead it seems. I should probably send it off to HTC for a repair, but the problem is that the phone is S-OFF and i have no way of getting it S-ON while it's bricked.
Can anybody suggest anything?
I'm not having much luck with HTC as my mozart is at the repair centre as we speak with a bootloader issue... I might have to choose another manufacturer in future
PS: It was S-OFF but running stock software
there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope
Adidas108 said:
there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope
Click to expand...
Click to collapse
Thanks, i'll leave it overnight and see how it looks in the morning. Luckily i have an optimus one spare that has always served me well... It just does not come close to my DS.
I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!
chancooluk said:
I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!
Click to expand...
Click to collapse
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App
ben_pyett said:
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
Ok thanks for letting me know. I must remember not to customize my HTC's in future...
Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate
codryn said:
Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate
Click to expand...
Click to collapse
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk
just wait
djkac said:
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
hold down volume up+volume down+power button and you can make an restart
http://forum.xda-developers.com/showthread.php?p=16294655#post16294655
wait, just to clarify, so when you have a frozen desire s, you MUSNT remove the battery?
thanks!
NO you don`t need to remove it! try to w8 some time when is frozen and if still not responding make an restart using hard keys.
how can i make a restart through the keys?? sorry still new to desire s!
volume up+down+power button in same time
sorry
I donot know
Adidas108 said:
volume up+down+power button in same time
Click to expand...
Click to collapse
Thanks!
Sent from my HTC Desire S using XDA Premium App
Do you think the DS should always be turned off when changing the battery?
If you don't intend to buy new one, yea, it should be
Sent from my HTC Desire S using Tapatalk
Shame the manual doesn't say so then!
Well i've got it booked in for repair.
Has anybody here had many dealings with HTC Repair, or Regenersis (the UK repairer)?
The guy I spoke to over email (i got fed up of waiting on the phone) about my Desire S was a complete retard. He sent me the same email 3 times in reply to me telling me to restore factory settings... Each time I told him it was not possible as the phone would not switch on...
He then told me that UPS could not pick up my phone for at least 2 weeks, this is despite the fact that I sent my Mozart in for repair last week and was told at least 48 hours. So I would have to find my own way to post or courier it.
Then he books the phone in and sends me the 'Tick Sheet' with the phone information and problem description and in the problem description box he wrote "HELLO"??? WTF? What sort of jokers are these?
At least the woman I spoke to about my Mozart was helpful, she actually gave a meaningful response to my questions, but even she got the problem description wrong, writing just "Reboot Cycle" which is way to vague considering the problem it actually had.
Hi, all.
Here is the situation....
In the past week or so I been getting update notices for .....45.....
Message was so brief that I haven't had a chance to get all numbers..
After accepting an update phone was hanging on the exclamation mark doing absolutely nothing over night...
Of course, I have my phone S-off and rooted. Nothing else was done yet, same stock ROM with no alterations. Now the tough part. Since that attempted update battery life was awful... Needed to charge almost twice a day...
NOW!!!! Does not take the charge at all... Charger works, charging my HD2 + USB computer charger nothing works. When plugged in and I remove the battery, insert it back it gives me an amber light for 5 seconds, then goes dark. Cannot boot with power cable plugged in..... Bunch of crap...
Did anybody else ran in to the same problem? Was that update meant to kill the phones with S-OFF? Or it's just my phone crapped up or battery?
Please give me some guide... 3 week old phone and so many problems.
Thanks all!!
No problem to bump my post.
Phone doesn't charge at all
Never, really never install an ota on a rooted ROM, even if its stock. I guess you should start by reinstalling stock ROM and wipe before. The charging thing is a known bug due to recovery. An update is available which you should install. You will have to manually charge the battery with a cut charging cable. Instructions can be found in this forum.
Sent from my HTC Sensation Z710e using Tapatalk
Did you look here, http://forum.xda-developers.com/showthread.php?t=1192300 I havent got my phone yet just been reading
70challenger said:
Did you look here, http://forum.xda-developers.com/showthread.php?t=1192300 I havent got my phone yet just been reading
Click to expand...
Click to collapse
You don't have a Sensation yet and you are educating yourself in a proper way? I wish more people would be like you. Now, if only natural selection would work on online forums as well.
Tester30 said:
No problem to bump my post.
Phone doesn't charge at all
Click to expand...
Click to collapse
I have the same as youuuu one week ago.
first I try S-off, root, and install new rom In XDA rom.
Every thing work fine, until the night my phone go to sleep, then It never weak up anymore.
And my phone have the same acting as you.
I call my local HTC service. he say he will take my phone to check.
After one day HTC told me the problem is the mainboard. He have to change for me, but do not have the spare prats now, so I have to wait.
But today HTC call me he will change the new phone!!!!!.
I am waiting to confirm for the date.
thanet said:
I have the same as youuuu one week ago.
first I try S-off, root, and install new rom In XDA rom.
Every thing work fine, until the night my phone go to sleep, then It never weak up anymore.
And my phone have the same acting as you.
I call my local HTC service. he say he will take my phone to check.
After one day HTC told me the problem is the mainboard. He have to change for me, but do not have the spare prats now, so I have to wait.
But today HTC call me he will change the new phone!!!!!.
I am waiting to confirm for the date.
Click to expand...
Click to collapse
They told you its the Mainboard without looking at it?
This is stupid!
Search for the solutions in this forum its a well known and discussed bug!
Thanks all for educating links and replies!
Got the phone exchanged today. Not gonna do anything yet, until all dust settles and all updates will be in place.
THANK YOU!!!
Tester
Everyone, I am starting this thread with one purpose and that is to see if others have experienced this problem. Also if so how many people have and if it is a major issue or just a freak thing that happened to me.
Ok my Sensation was running the stock ROM for the TMOUS Sensation which was the recent OTA update. This also means I had reverted back to the stock recovery too when I went back to the stock ROM well over a month ago. My Sensation was still Super CID though as far as I know. Now that should feel everyone in on the software that was on my Sensation.
Now for the problem, I was typing a text message to a friend this morning and as I was typing my message my Sensation froze up. This alone was odd as my Sensation had only federal up once before sense I purchased it back in October. Anyway I knew I had to pull the battery to reset my phone. But I was on my morning break at work and break time was over so I just put my phone in my front sweater pocket and walked the 5 minute or so walk back to where I was working on the job site. I pulled my phone out of my sweater pocket and noticed the screen was black. I pressed the power button expecting my phone to wake up but it did not. I pulled the back cover off and pulled the battery out for a full minute and reinserted it. My phone still would not turn on. Also to add my camera flash flashed once when I reinserted my battery. Anyway I repeated this process several times and still my phone did not turn on, but the flash only flashed that one time.
I got home and tried my wife's battery from her Sensation but still my phone SD not turn on. I tried my battery in her Sensation and her phone turned on fine with my battery. So I concluded my Sensation was screwed and proceeded to call T-Mobile costumer service and spend about a hour on the phone with them until they agreed to send me a replacement Sensation.
If anyone else has experienced or experiences this in the future please post here in this thread.
Edit: Thank gosh I still have my HD2 as a back up device.
Edit 2: I came across a post that lead me to a thread started by XDA Senior Member namila007. It had other XDA members that report their Sensations dieing in the same manor.
Happened to a Desire S once. Froze, remove & re-installed battery the phone did booted to the splash screen only, but not any further. Replaced complete board under warranty.
Well this does not happen to most people but you should go for a new one under your warranty but sorry I do but know how to fix the problem
Nope, but I can say, that I am did the same thing as you did. Like reverting back to stock, and still having supercid. I've done that 2 month ago? Nothing wrong with.
That sucks man. I had that happen to a vibrant i had.
sent from my Sensation on CM7 Alpha#10
Yea, this happened to me too. I was playing some xbox 360, went to check the time on my phone...Wound up a few hours later feeling like a turd and waiting for a replacement from Tmobile.
No idea what happened. The last thing it did was make a noise when I plugged it into my laptop, prompted my computer to install drivers (failed) and then mentioned that dreaded message that implies the phone is needing to be flashed by the factory. (QHSUSB_DLOAD)
If you see your computer mention QHSUSB_DLOAD, then your phone is 100% bricked.
Matt
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
T-Macgnolia said:
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
Click to expand...
Click to collapse
Hi,
Hey,I am really sorry to hear about your phone.
It is very rare that people report total failure like yours,so I would imagine that it is just a freak situation.
I am also glad that you are getting a replacement without any problem.
Other than that ,hope all is well with you.
I assume this is quite a common problem. I received my sensation xe just a few days before the new year it was constantly over heating down the bottom where the touch buttons are causing it to shutdown / reboot this was when doing basic tasks like browsing the web. I then had my phone completely die a couple of days ago.
I took the phone into a vodaphone store yesterday and they exchanged it with a new handset.. I haven't had any problems yet.
I was reading through the Sensation Unbricking Project thread and found the below quoted post. I thought I would add it here as it matches what happen to my original Sensation
namila007 said:
will this method recover my phone??
"hey.. i dunno how this happend :
while i playing real steel from my sensation its got stucked then its automatically turned off.so now it wan't turning on neither no led when plugged it in to charge :confuse d: .. please help me "
http://forum.xda-developers.com/showthread.php?t=1624293
Click to expand...
Click to collapse
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
bonebeatz1234 said:
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
Click to expand...
Click to collapse
Ha ha thanks but I have had my replacement phone for at least a month or more. I actually revived this thread because I finally found another post by another member that claims to have had their Sensation. I feel like they way my Sensation died is a pure hardware failure.
I started this thread in hopes that others that had the miss fortune of this happening to them could find this thread and know that it had happen to someonelse. Also so maybe a fair consinsus of what may be the cause, if it is just random, and some kind of idea of a percentage of devices it happens to.
I see that namila007 also started a thread about his Sensation dieing in the same way. It is a copleofother people that have posted in his thread saying that their Sensation deied in the same way. I am going to up date the OP with a link to his thread and post in his thread as well.
what to do :/ i also think its should be a hardware failure . im going to contact htc coz im still under the warranty
just wondering if anybody can help me, ive had my phone back from orange/ee repair twice now only for it to develop the same problem yet again, ok so the phone is completely factory standard, i make folders on my home screen with various apps in each and i can access each folder properly, i then turn the phone off when i go to sleep at night and put it on charge, when i wake up in the morning i unplug the phone, turn it on and let it wake up, i then try to access the folders i created and cant when i touch them, this is the part that confuses me, if i touch above the folders i can then access them, if i put another app above the folder and try to open that it will only open the folder below, please could someone enlighten me as to what may be causing this, thankyou
This is only a guess so don't shoot the messenger
Try;
Go to Menu - Settings - Language & Keyboard - HTC Sense Input - Advanced. Then choose either Calibration Tool or Reset calibration
It's meant for text input but ya never know!
hbforce
milkyinit said:
just wondering if anybody can help me, ive had my phone back from orange/ee repair twice now only for it to develop the same problem yet again, ok so the phone is completely factory standard, i make folders on my home screen with various apps in each and i can access each folder properly, i then turn the phone off when i go to sleep at night and put it on charge, when i wake up in the morning i unplug the phone, turn it on and let it wake up, i then try to access the folders i created and cant when i touch them, this is the part that confuses me, if i touch above the folders i can then access them, if i put another app above the folder and try to open that it will only open the folder below, please could someone enlighten me as to what may be causing this, thankyou
Click to expand...
Click to collapse
HI brother ...
Well, it seems like a firmware problem, to avoid some stupid preactions, throw the phone to Orange repair group, and see if they can fix it.
"IF I HELPED YOU HIT THANKS BUTTON"
.
i know what you're saying mate, but its been for repair twice already and come back with the same fault both times, dont you think throwing it back at them a third time would be taking the iss a bit?
hbforce
milkyinit said:
i know what you're saying mate, but its been for repair twice already and come back with the same fault both times, dont you think throwing it back at them a third time would be taking the iss a bit?
Click to expand...
Click to collapse
Hi brother ...
Personally, i don't know how to fix it, but, as i told you it seems a software problem, if you don't wanna take it back, just try some custom ROMS or try to install International version of One S Software using RUU, this i guess may solve the issue .
Cordially.
"IF I HELPED YOU HIT THANKS BUTTON PLEASE ! "
.
yeh im starting to believe it is a software issue now, i spoke to the chap in the ee shop yesterday and he said he is going to get in contact with his area manager and push to get my phone replaced because he agreed that this was unacceptable, so fingers crossed I'll hopefully have a new phone in the next couple of days. i was considering rooting and flashing a custom rom but really didnt want to because obviously it wouldve voided the warranty, i'll let you know how i get on in a few days, thankyou for taking the time to reply and try and help :beer::screwy:
Sent from my GT-S5570 using xda app-developers app
also plz excuse the silly little pics at the end, poo loan phone has a mind of its own
Sent from my GT-S5570 using xda app-developers app
Third time back from repair, HTC UK this time and the phone still has the same fault, got told in the EE shop that that was all they could do for me and try contacting orange customer services to see if they might replace the phone. Im starting to get very p*ssed off with orange now as you can most probably understand, so now im thinking of rooting the device and flashing a Rom that hopefully won't cause me the issues this one is
Sent from my HTC One S using xda premium
Third time back from repair, HTC UK this time and the phone still has the same fault, got told in the EE shop that that was all they could do for me and try contacting orange customer services to see if they might replace the phone. Im starting to get very p*ssed off with orange now as you can most probably understand, so now im thinking of rooting the device and flashing a Rom that hopefully won't cause me the issues this one is<br />
<br />
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
If your device has been back to repair 3 times with the same issue, and still not fixed you are eligible to get a brand new one.
Sent from my One S using xda app-developers app