Exchange profile randomly disappearing... - Galaxy Tab 7.7 Q&A, Help & Troubleshooting

Does anyone else have the problem of their Exchange/ActiveSync profile just randomly disappearing? It's happened 4 times now. Driving me crazy. Any advise? I can set it down and pick it up 15 minutes later and the profile is gone!
I'm running a stock/non-rooted GT6800 w/ an AT&T SIM. My exchange server is 2010. Everything works perfectly when the profile is there.
Any advise would be greatly appreciated.
Honestly I wouldn't care, but most of my contacts are in Exchange and when I lose the profile, I have to re-enter some of the contact info in the phone that exchange doesn't save (Ringtone, etc.)
-TheFixer

Same happens to me. I thought I've done something wrong. But obviously it was not me but Samsung...
Don't know how to solve it other than using another Exchange app or wait until Q3 for the ICS update...

I'm running Tweaked Stock ROM V3 and I only sync mail, no contacts or calender and I've never lost any info or had any trouble? I'm connected to SBS2003.

Having the same issue. I've had my Tab 10 days now and during that time my activesync account has disappeared 3 times now. Have no idea yet what's causing it to happen.

I ended up just using the Touchdown app instead of the built in exchange client.
Sent from Samsung Galaxy Tab 7.7 4G

Still happening here. I am still on 3.2. I wonder if fixed on 4.0?

going to ICS fixed that problem for me
jeremyr62 said:
Still happening here. I am still on 3.2. I wonder if fixed on 4.0?
Click to expand...
Click to collapse
I have not had the problem going since going to ICS with exchange. you have lots of choices on which ROM version to install. the instructions on this site are excellent and should be followed to eliminate problems when you upgrade. hope all goes well.

Same issue with mine.
Mine is rooted with stock rom (3.2).
My exchange account stops working after around 2-3 weeks. It tells me it is something to do with a security certificate.
I then have to remove it and re-enter everything again to get it back

Kind of same issue for me under ICS. It sometimes loses all the Exchange information (Contacts, emails, etc...) and then redownloads everything
Needless to say it is costly in battery life and bandwidth use
That seriously pisses me off, since I had similar problems with my Samsung original Tab 7 !!!! Unbelievable they haven't improved since
Only way onmy Tab for me to ahve something working decently was imply to switch to CM...

Related

Pop mail and cooked roms

Anyone else have the issue of not being able to get pop email from cooked Rom's? I can get exchange mail, I can get phone calls, and hear the system sounds fine. I just cant get pop mail to work. I have tried about 4 or 5 Rom's, and all the radios listed in the sticky post. Please let me know how you fixed it, or if you know how to fix it.
thanks.
Maybe it is more of a setting for the POP account than the ROM's / Radios you have tried.
Maybe the POP accounts settings or port or something else - you are using improper settings? Hard to say...
Maybe someone will chime in with news about 4-5 ROMS all having problems with POP email.
need to go through the account settings in outlook to make sure you are using the right connection. 99.9% sure it is not the rom, just the connection settings
Its the same setting I am using for the one rom that will work. And its gmail, and verizon, so it auto downloads the settings from the web.
Did you make sure you have gmail setup to use pop3 connections?
yes I did. On the rom it works with, I can set it up and work with radio .09, but if I just change to any other radio like .11 or .17 or any other is will stop working. Then change back to .09 it will work again.
can anyone help?
email just broke today
My email was working last night as late as 11 pm. As of this morning I can't even get email to launch! I have tried launching via the today screen, windows live and thru the programs pull down. Now get this, I did a hard reset and reflashed and did a restore of the last good working backup..same thing! I'm running dutty's v7b hybrid rom. Also, voice command just started giving an error immediately on a soft reset. i don't know if this is related or not, but I just started searching for email issues and saw this thread. I have both hotmail and yahoo mail account configured. This after about of week of working fine with a replacement tilt for te 3G bug. Is it possible for AT&T to send something via an update that causes problems for cooked roms? I mean why won't a reflash fix this?
rich
a little help
One thing that I had to do with my comcast email was to forward it to a hotmail account. Nothing I tried would get my comcast email to work on the tilt. This works(or worked ) great for me. My issues are some sort of conflict with apps or a memory leak of some sort, but in general I suspect some email providers don't support pop for whatever reason, so maybe give the forward to hotmail a try.
rich
TimSykes said:
can anyone help?
Click to expand...
Click to collapse
Perhaps it may help to be a bit more specific with the problem that you are having? Are you getting any errors or is it that the mail has simply not just appeared? If the latter is the case, not to insult your intelligence, but be sure to go through gmails settings and first of all enable pop...secondly, if you'd used pop somewhere else prior to that phone, you have to tell gmail again to re-enable pop mail even if it has been downloaded (I'm paraphrasing the wordage). You'll have to do this each and every time you switch the device/software you use to get your pop mail. (Imap wouldn't but imap currently is screwed from gmail's end)
without re-flashing my ROM, I can’t get the error, but it said something to the effect that it cannot connect to the server check the dialing rules. Every time I tell it to do a send a receive it would disconnect the 3g, reconnect it about 2 times, then give a issue with the 3g connection. And it’s odd because 3g works with everything but pop mail. It works for internet, and exchange email. It just when I do pop email. I have only been able to get pop to work with official att ROMs, and with radio .09
TimSykes said:
without re-flashing my ROM, I can’t get the error, but it said something to the effect that it cannot connect to the server check the dialing rules. Every time I tell it to do a send a receive it would disconnect the 3g, reconnect it about 2 times, then give a issue with the 3g connection. And it’s odd because 3g works with everything but pop mail. It works for internet, and exchange email. It just when I do pop email. I have only been able to get pop to work with official att ROMs, and with radio .09
Click to expand...
Click to collapse
Ok, now I know exactly what you are talking about. I've had the same problems before, it seems as if autoconnect for some reason when I flashed didn't work fully. What I had to do was install the carrier settings cab that I kept over from my previous device. On some roms this happend for me, on others it didn't, it probably has something to do with the rom being HTC based or AT&T based. Try installing the Cingular/AT&T carrier settings cab found here.
http://forum.xda-developers.com/showthread.php?t=349630
I've attached to this thread as well. Be sure to report back if this works or not.
great, thanks I will have to flash it tonight and test this out. It would make me very happy.
no it did not work. It killed the internet on my phone.
TimSykes said:
no it did not work. It killed the internet on my phone.
Click to expand...
Click to collapse
For what its worth since you're flashing ROMs, try flashing Q-Mobile 1.2 (sounds like you'd want the Tilt version since you're a US AT&T user). I can confirm that pop mail works just fine so if it doesn't work for you there then you can safely assume it is something other than your choice of ROM brand that is causing the issue. Cheers,
I found what it was, I had to change isp.cingular to wap.cingular
Glad to hear...sorry it didn't work immediatly.

[Q] Exchange problems with 2.3.5 OTA update based ROMS

is anyone else having issues with exchange in ALL roms based on the OTA update based on android 2.3.5.. Sometimes when it displays an error connecting or similar (when internet is down or the WAN connection has no internet etc), it gets stuck in that loop (displaying error), even if by then internet connection is OK, the conmnection to the exchange server would not be reconnected. Manually syncing still displays a connection error.. then the only solution to un-stuck it is to open the email app..
All Roms (except viruous unity, which is not based on the update) have this problem..
It happens with both Hotmail and Gmail account (set as exchange AS)
a single yes or no would be nice
And I'm seeing reports of sync issues (failure to do 2 way sync properly), so would also like to know if syncing to a real corp Exchange account (which I do now) will become a problem if/when I upgrade from 2.3.3/1.47.110.3
I did get into a continuous sync loop once before. The cure was to delete and recreate the Exchange account on the phone...
Hyperion is based on the official 2.3.5 RUU, and exchange works fine. If fact, I depend on it for work, and all my contacts are synced from there.
Cheers
lowveld said:
Hyperion is based on the official 2.3.5 RUU, and exchange works fine. If fact, I depend on it for work, and all my contacts are synced from there.
Cheers
Click to expand...
Click to collapse
don't get me wrong.. it works most of the time, but once it displays an error msg, it gets stuck in that loop
I am having problems with 1and1 exchange active sync after the 2.3.5 OTA update with it being incredibly un-reliable and keeps throwing erros (socket errors, not actually doing a full receive, staying in a loop).
It is soooo frustrating; question do I report it to google or HTC?
Thanks
Exactly.. this is what I mean. Totally unreliable. Exchange is broken in all 2.3.5 roms I tried. I went back to virtus unity which uses 2.3.4 and it works 100% ok. I think it is an HTC problem.. but can not be sure.

Microsoft Exchange on ICS

I see this mentioned in various posts...but can we get a single thread started where we address this issue if it hasn't been addressed already. I need this working for me bad! I noticed some have gone back to Gingerbread...which I will more than likely do but I dislike Gingerbread! I'd rather stay with ICS only if I can get MS Exchange working. It prompts me to invoke security settings but takes me to storage settings???? I have seen where someone even went threw this but it still did not work. I still get the constant bubble at the top of my phone stating that MS Exchange is unable to sync because security settings haven't been enabled. With Gingerbread all you had to do was hit activate then put a pin in and wow your done....with ICS it does not do this...
I run ICS AOSP on my HD2 and it syncs with our Exchange server perfectly. What's the problem?
Sent from my Xoom using xda premium
1. Wrong AREA to post
2. You're using a beta rom, so go back to GB
3. Use a different client in ICS
What do you recommend me using. Aren't they all BETA's?
I use stock email from ics and push mail working good with HTML support.
I have an HTC Sensation and I cannot get it to sync on a fresh flash. Using ICS Stock email
InsertCoin 4.1.1 Android Ice Cream Sandwich 4.0.3 – Full Rom
Works flawlessly with Exchange Sync to what I believe is version 2010
/olme
The issue is with the HTC Sense 3.5 email client. I heard the native ICS email client works.
I have used the built in client in this version of ICS as well as the Sense 3.5 client both with ICS and GB. I have no problems with syncing with a Exchange 2010 server.
On some setups I found the activation screen for the Exchange security flew by quickly after I gave the entry a name..It showed up in the notification tray so I was able to roll down the notification click on the entry and activate it. I suspect if you reboot before activating you might be toast.
If you still are having problems try Touchdown for Smartphones..I found it works very well..in some ways it has better features than the built in client. Worth the 20 bucks.
bobbenedetti said:
I have used the built in client in this version of ICS as well as the Sense 3.5 client both with ICS and GB. I have no problems with syncing with a Exchange 2010 server.
On some setups I found the activation screen for the Exchange security flew by quickly after I gave the entry a name..It showed up in the notification tray so I was able to roll down the notification click on the entry and activate it. I suspect if you reboot before activating you might be toast.
If you still are having problems try Touchdown for Smartphones..I found it works very well..in some ways it has better features than the built in client. Worth the 20 bucks.
Click to expand...
Click to collapse
Yea I'm using Elegancia's ICS v.1.0.2. I only use this because the colorful icons at the top..but if I knew how to get those without using that ROM i'll use another..but i'll try the one your using and also I just downloaded Touchdown so i'll check that out as well.
mine works fine on ARHD 6.0.3 Just asked to enable i hit enable and no issues
babyface215 said:
Yea I'm using Elegancia's ICS v.1.0.2. I only use this because the colorful icons at the top..but if I knew how to get those without using that ROM i'll use another..but i'll try the one your using and also I just downloaded Touchdown so i'll check that out as well.
Click to expand...
Click to collapse
I should have said I am currently using Megadroid ICS 4.0.3 v 1.4.2
Storage encryption.
Hello,
Mine works. I had to tick the storage encryption.
Beware though.
Enabling encryption on the SD card will WIPE ALL the data on the card without any notice (as far as I remember).
Make a backup of your SD card prior to encrypting.
Should you go back to GB for any reason, you will have to un-encrypt the SD card and that will wipe the card too!
Cheers.
babyface215 said:
I see this mentioned in various posts...but can we get a single thread started where we address this issue if it hasn't been addressed already. I need this working for me bad! I noticed some have gone back to Gingerbread...which I will more than likely do but I dislike Gingerbread! I'd rather stay with ICS only if I can get MS Exchange working. It prompts me to invoke security settings but takes me to storage settings???? I have seen where someone even went threw this but it still did not work. I still get the constant bubble at the top of my phone stating that MS Exchange is unable to sync because security settings haven't been enabled. With Gingerbread all you had to do was hit activate then put a pin in and wow your done....with ICS it does not do this...
Click to expand...
Click to collapse
I had an issue with exchange, setup went well to the point to activate securety settings.
it just stopped there and would not activate.
i found out that due to extensive flashing i had used up the max numer of devices on exchange server. Luckely i have my on exchange server so i could reset the device amount.
When this was done the setup went like normal.
Exchange settings don't stick for long
Hi, I too use Exchange on ICS and have had no real issues except this one:
I change the default sync settings from 15mins/1hour to push/manual. Frequently this resets again to the default settings.
Anyone know why this is?
Can I tweak an ini file or is something else causing this?
Hope someone can help as it is becoming quite irritating.
This problem only happens with Hotmail/Live Mail. But you have a point, it's quite annoying. And you can't set it to HTML! This option is greyed out.
Crazykev said:
Hi, I too use Exchange on ICS and have had no real issues except this one:
I change the default sync settings from 15mins/1hour to push/manual. Frequently this resets again to the default settings.
Anyone know why this is?
Can I tweak an ini file or is something else causing this?
Hope someone can help as it is becoming quite irritating.
Click to expand...
Click to collapse
Hi, a suggestion for you!
And maybe op and others to try
I also had sync issues with ICS and Sense 3.5/6 and 4, they always reverted back to 15 min, 5kb etc.
But surprise surprise! Baadnewz's Sense 4 beta10 includes a fix for this!!!
I can set options like sync every hour, full message download and they stick!
Even upon reboot
Finally HTC became aware of the issue (and did something about it), maybe it solves issues for op as wel..
hengmy said:
I use stock email from ics and push mail working good with HTML support.
Click to expand...
Click to collapse
How can I use the stock email from ICS instead the one from Sense?
Also working on Badnews Insertcoin v5.1.6 ICS v3.6. Exchange settings stick even after reboot....
Sent from my HTC Sensation XE with Beats Audio using xda premium
Exchange Server 2010 (14.01.0339.001)
ARHD 6.5.2 XE, kernel SebastianFM v1.30.2 - 1782 MHz
Default email client works perfectly fine. Push email works, limit set to 5kb by default, format HTML. Settings presist through a reboot. Contacts/mail/tasks/calendar are in sync, no problems.
6.5.2 was installed for the 1-st time. I had stock rom/kernel/radio. So you might want to try perform a super-wipe, flash ROM again and install the latest kernel. Also to help you pinpoint the issue, logs from the gateway and the device would help i guess. Exchange ActiveSync is quite weird sometimes, worce is only RPCoHTTP, heh.
EDIT: Also after preforming a clean install of the system, don't restore anything from backup. Test if it works in default configuration. I ran into a few problems after restoring settings from titanium backup.

[Q] Delayed push notifications - anyone else having this issue?

I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Click to expand...
Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
Click to expand...
Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.

[Q] Gmail wont sync and mobile data Issues after Gummy ROM 4.4 installed on S4

I just flashed Gummy ROM Kitkat 4.4 on my sprint S4 and I am having a few issues. My gmail will not sync anymore. the generic email app gets my emails right away, but gmail app will not sync. Also seems like mobile data is not working right, its really flaky now, keeps cutting in and out....mainly out, the only time I can actually do anything that needs data is through wifi. Just wondering if anyone else had these issues or knows how to fix them, before I go back to stock. Thanks much.
Also, my battery is draining about 20-30% an hour. Could it possibly just be a bad install or something? I am fairly new to all this, so just wondering if it could be an install problem, or just bugs with the ROM still, or if there are any fixes for the issues I am having. Thanks again if anyone can help.

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