Multi-touch losing touch points - AT&T, Rogers HTC One X, Telstra One XL

This morning I noticed something odd happening with multi-touch controls while playing a game (Cordy). Whenever I would jump, I would then stop moving as if the controls stopped responding. I tried basic troubleshooting, restarting the app, closing other apps, rebooting the phone etc, but the problem persisted.
So I then downloaded a multi-touch testing app from the Play store to see if this was an issue with the controls in the game or with the phone, and found that when I have two touch points on the screen and then release one - like for example pressing the jump button in a platformer - the screen loses both touch points.
So, after all that, I was curious if anybody else is having this issue with their phone. This is not the first time I've played a game on my phone, nor even the first time I've played Cordy...but I've never noticed this before. Can anybody confirm this is related to the implementation of multi-touch on the One X and not an defect with my particular unit?
Does the G-nex or other phones have a similar implementation of multi-touch?
Sent from my HTC One X using xda premium

I did kind of notice something that sounds like it's in the same ballpark. I bought NBA Jam for my One X and it plays well, but I noticed that sometimes it seems like if I am still moving (using left touch) I sometimes cannot hit the buttons. I thought it might have been a calibration issue, but it does sound very close to what you were mentioning. Anyone else seen this?

I used this app as well as this app to test, if anybody else would like to try it for themselves.

mesasone said:
I used this app as well as this app to test, if anybody else would like to try it for themselves.
Click to expand...
Click to collapse
I just tried out the first app and I cannot replicate your problem. I can use all 10 of my fingers at the same time and remove any at will without losing any other touch points.
I've seen a thread on this before and the problem is probably worthy of invoking your warranty over.

Thanks for the links. I just tested and it looks like there are only 2 touch points and then becomes unresponsive to touch inputs. Does anyone know if this is a hardware limitation or software?
Aaron
Edit: I turned off HTC Gestures in the Display and Gestures option in Settings and I am up to 10 points now.

Just an update, this appears to be an issue related to the use of WidgetLocker. Disabling WidgetLocker allows me to remove a contact point on the screen with out losing all of them, enabling WidgetLocker brings the issue back. I messed around with some settings in WidgetLocker but could not find a solution to this issue. I'll try contacting the developer and seeing if this is a bug with WidgetLocker that can be fixed, or perhaps an issue with Sense 4.0.

mesasone said:
Just an update, this appears to be an issue related to the use of WidgetLocker. Disabling WidgetLocker allows me to remove a contact point on the screen with out losing all of them, enabling WidgetLocker brings the issue back. I messed around with some settings in WidgetLocker but could not find a solution to this issue. I'll try contacting the developer and seeing if this is a bug with WidgetLocker that can be fixed, or perhaps an issue with Sense 4.0.
Click to expand...
Click to collapse
Annnnd just to add to the mystery of this problem...I use WidgetLocker as well...

mesasone said:
Just an update, this appears to be an issue related to the use of WidgetLocker. Disabling WidgetLocker allows me to remove a contact point on the screen with out losing all of them, enabling WidgetLocker brings the issue back. I messed around with some settings in WidgetLocker but could not find a solution to this issue. I'll try contacting the developer and seeing if this is a bug with WidgetLocker that can be fixed, or perhaps an issue with Sense 4.0.
Click to expand...
Click to collapse
Do you have HTC gestures enabled on the phone? Once I turned them off I was able to multitouch with 10 points again.
I have widget locker installed as well. I have the amazon version 2.2.4 which isn't the current version. Widget locker on the amazon app store is version 2.2.4 and on the google play store is 2.2.7 so if you installed the amazon one it is out of date...like a lot of apps on the amazon store theses days it seems.
Aaron

Nope, I disabled HTC gestures on day one (just not a feature I'm interested in), however I did enable it after you brought it up and noticed the same thing you did.
With regards to Widget Locker, I'm using the latest version from the Play store - in fact, I just purchased Widget Locker last night, which would explain why this issue just cropped up! However, I'm glad to hear that Widget Locker does in fact work for you guys... I just have to figure out what is causing the multi-touch conflict on my phone.

Related

[APP] Lock 2.0 unusable on Nexus One

I have had the payed version of Lock 2.0 since there was an option to buy but since I got my Nexus One it has now become pretty much unusable. The sad part is that it is better than the lock button that is on the top of the phone cause it lets you bring up the lock screen by pressing your track ball. I love all the different back grounds and sounds you can download and how they stay in a folder and not in your app draw (which is really annoying). Now the thing I don't like is that when you press the volume buttons when the phone is locked you can and will turn down or up the volume on accident and this is why this app is now unusable. Can it really be that hard to add an option to disable these buttons? I have emailed Android Apps and they say the reason the volume button does that is for when you are listening to music and thats great but whats the use if when you get a call or text and you can't hear it cause you turned the volume down to 0 on accident. I emailed them today again and asked if they could update their app and I hope they do. The reason I started this thread is so anybody could comment on this problem with I have to say is probably my second favorite app on the market. I will also email them a link to this thread so they can see what everybody thinks. One more thing on another lock app LockBot when you press the volume button the sound does not get turned down but I don't want to really pay for two apps that can do the same thing. Edit: OK they fixed it but their is a new problem with the home button.
isjr said:
I have had the payed version of Lock 2.0 since there was an option to buy but since I got my Nexus One it has now become pretty much unusable. The sad part is that it is better than the lock button that is on the top of the phone cause it lets you bring up the lock screen by pressing your track ball. I love all the different back grounds and sounds you can download and how they stay in a folder and not in your app draw (which is really annoying). Now the thing I don't like is that when you press the volume buttons when the phone is locked you can and will turn down or up the volume on accident and this is why this app is now unusable. Can it really be that hard to add an option to disable these buttons? I have emailed Android Apps and they say the reason the volume button does that is for when you are listening to music and thats great but whats the use if when you get a call or text and you can't hear it cause you turned the volume down to 0 on accident. I emailed them today again and asked if they could update their app and I hope they do. The reason I started this thread is so anybody could comment on this problem with I have to say is probably my second favorite app on the market. I will also email them a link to this thread so they can see what everybody thinks. One more thing on another lock app LockBot when you press the volume button the sound does not get turned down but I don't want to really pay for two apps that can do the same thing.
Click to expand...
Click to collapse
What rom are you using?
Cyanogens latest has an option for trackball wake-up (and of course that mod can be applied to other roms as well) if that is indeed the biggest thing about it you like. I personally never saw the need to change my lockscreen from stock, but can understand why some people do.
I am using the stock rom, I didn't want to root this phone since you void your warranty and mine is pretty messed up I should get a replacement this week. Also I am glad Cyanogen added that and that tells you it is a problem in the stock or he wouldn't have had to improve on it. So people like me only have the option of downloading an app to get the same results. Also I have used a rooted phone before, I had been using my Google Ion rooted for about 6 months before I got my Nexus One.
Ok I just got an email from the developer and they have disabled the volume buttons by default on the new version that was fast. Now there is a weird problem where even after you set the Launcher as the default for your home button it still keeps opening Lock 2.0, its really annoying but I already told them so I'm sure they will fix it. Now if only Google would respond like this for their "Support Forums" on fixing the 3G and Touchscreen problems the world would be a better place.
I understand the issue with the volume keys. I don't listen to music so i installed the app (ringer mode locker) by kaa from the market. It overrides the system setting and locks on your choose of settings: vibrate, ringer silent etc. If you volume up or down it stays on you set point. I like if because it is not a background app using extra battery trying to monitor a set point.
isjr said:
Ok I just got an email from the developer and they have disabled the volume buttons by default on the new version that was fast. Now there is a weird problem where even after you set the Launcher as the default for your home button it still keeps opening Lock 2.0, its really annoying but I already told them so I'm sure they will fix it. Now if only Google would respond like this for their "Support Forums" on fixing the 3G and Touchscreen problems the world would be a better place.
Click to expand...
Click to collapse
Please don't critisize Google like this, 3G issues and Touchscreen problems are not simple applications in which code can be modified to turn off the "Volume" buttons.. I've noticed the employees on their forums try to solve things to the best of their abilities - but Google can not just correct everything as if it takes a small flick of the wrist, or click of a mouse...
Honestly I don't see how they will fix any 3G issue entierly without modifiying the insides of the phone.. guess I dont know enough about phones to make such a conclusion anyways.
isjr said:
Now there is a weird problem where even after you set the Launcher as the default for your home button it still keeps opening Lock 2.0, its really annoying but I already told them so I'm sure they will fix it.
Click to expand...
Click to collapse
I emailed them about this a couple of weeks ago. I told them exactly that and I got a "Steve Jobs-like" response lol..
"Something is wrong with your phone."
I even posted about it a couple of times in the Q&A section but got no responses. I'm glad to see someone on a stock ROM is experiencing the same issue because I thought it was due to using CM. Are you using an auto task-killer?
!!
I want to get rid of my lockscreen! its anoying having to press the power button then unlock the screen!
frankzua77 said:
I want to get rid of my lockscreen! its anoying having to press the power button then unlock the screen!
Click to expand...
Click to collapse
Get "KeyGuard disabler" from the market. It costs 1.49 but does exactly what you want. I'm sure there are free versions of similar software too but this is only one i've ever tried.
!!
gIMpSTa said:
Get "KeyGuard disabler" from the market. It costs 1.49 but does exactly what you want. I'm sure there are free versions of similar software too but this is only one i've ever tried.
Click to expand...
Click to collapse
________________
wow dude just tried it! works perfect! thanks man!
Meh....
After installing and trying to use it, I finally gave up. It has the potential to be by far one of the best android apps. The developer has designed programs that mesh with android so natively that I am jealous of his understanding. But even after a few reinstallations, this program never delivered. A replacement lockscreen must be more than just pretty. It wasn't sized right for the Nexus One screen and constantly froze "Updating List", even when I was just trying to unlock. The "Updating List" freeze causes a loop that just recalled the freeze when I hit home. There is no escape short of hitting menu, more, home, then selecting my home screen program. I would consider that a lock screen fail if I have to navigate a menu to select a home screen instead of sliding the sexy little slider over. I hate taking refunds from the market, but Lock 2.0 needs more work. If I see anyone saying it has been adjusted for the N1 screen and the home bug has been fixed, I'll buy it again, but until then, I'll stick with the just weather and toggle widgets.
I hear that Lock 2.0 disables notifications on the Nexus One. Does anybody know of any apps thats just as attractive as Lock 2.0 that doesn't disable notifications or freeze.. etc.. (something iphone-ish i guess)
Any news about the home button bug bypassing the lock screen in Lock 2.0?
As far as a can tell its been working good and the dev added the option to clear the home screen default if it does it again. Its pretty sad that he left it messed up for months until I sent him the link to this thread.
Sent from my Nexus One
isjr said:
As far as a can tell its been working good and the dev added the option to clear the home screen default if it does it again. Its pretty sad that he left it messed up for months until I sent him the link to this thread.
Sent from my Nexus One
Click to expand...
Click to collapse
Thanks, but I was referring to another bug (unless I'm totally mistaken):
When you turn on your nexus and you're still on Lock 2.0 lock screen, if you press the home button, it unlocks the phone without having to use the slider.
Hope this was clear...

T-Mobile OTA Update Bug (Android 2.3.4, Software 1.45.531.1) Affects Lockscreen

Just discovered a very annoying bug with this new OTA update. I've had it for about an hour, and everything else has been good except for this.
With the lockscreen, my first shortcut icon (Phone Dialer) suddenly disappeared. I have no clue how to get it back.
When I try to re-assign it as a shortcut, it doesn't appear on the shortcuts menu.
I'm 1,000% positive that I did not erase the dialer icon in the lockscreen edit menu.
Anyways, this is just a heads up for some of you TmoUSA people who just got the OTA update.
And if anybody has any suggestions on how to prevent/fix this, or get back my phone dialer shortcut, I'd really appreciate it.
I got the phone dialer and it did not disappear from lock screen after the update.
I think this may be an isolated incident. But wow none the less. I would suggest a wipe brother.
Wow, that sucks to know that it's just me
Not that I would wish this problem on any of you, just kinda bothers me because I factory-resetted just yesterday
It's not just you. I still have the phone on my first button of the lock screen, but if I go to edit the lockscreen buttons, the first one is now blank, and Phone is not an option in the list of available apps to assign.
As long as I don't change it, it's good...
The EVO 3D had this problem with 2.3.3 at launch. HTC sent out a minor update to fix. Expect a minor update in the near future.
I wonder if I should just install a phone dialer app from the market and see if that can be a workaround.
What do you guys think?
LPChris47 said:
I wonder if I should just install a phone dialer app from the market and see if that can be a workaround.
What do you guys think?
Click to expand...
Click to collapse
I had this issue, and I made a workaround, see here: http://forum.xda-developers.com/showthread.php?t=1205384
I have phone as my 2nd shortcut and its still there, and it works.
But the 2nd shortcut is blank in the shortcut assign menu.
*my phone is totally out of box stock
new tmo update
has anyone did the tmo update with s-off yet? dit it work? is it worth my while
Wrong thread to ask that, bro. Take it to the Q&A forum
AudiHeel said:
I have phone as my 2nd shortcut and its still there, and it works.
But the 2nd shortcut is blank in the shortcut assign menu.
*my phone is totally out of box stock
Click to expand...
Click to collapse
If you save any changes from that screen you'll lose the icon.
Really, yikes. I think I like the 4 I have there now so I'll leave it alone for the time being.
1st - Web
2nd - Phone
3rd - Gmail
4th - Messages
With all these issues I'm seeing I think ima just stick to leedroid or stock rooted. I'm playing around on my myTouch before I sale it.
Sent from my myTouch_4G_Slide using XDA Premium App
I just got the update and yes, while I still have the Phone icon on my lockscreen, if I go to the Settings page for the screen the position is blank and "Phone" isn't an option in the list of programs to launch.
It looks like birgertime's work-around may be what you need, until HTC (hopefully) releases a fix for this.
In the mean time, I'm not going to change my lockscreen icons (not that I frequently do anyway).
Not just you. Same thing happened to me. Just got the update today.
birgertime said:
I had this issue, and I made a workaround, see here: http://forum.xda-developers.com/showthread.php?t=1205384
Click to expand...
Click to collapse
i had the same issue, the phone (dialer) missing from menu and lock screen. I downloaded the shortcut from the link above and it worked. Thanx for the shortcut.
I just got the update and I don't have any issues with my lock screen. maybe try to change in your lock screen htc gives us like 6 to choose from 'm using the 1 that shows status updates from facebook and such.
also my wifi is working a lot better I still lose signal when I grip it in landscape mode but it doesn't lose signal completely and I can still use wi-fi even in landscape mode holding it with both hands
The workaround works great! Thanks for the help, everybody.
I was just reading this thread when I noticed that I had the same bug after changing the lockscreen icons. Will flashing a ROM over the update help?

Need advice for solving persistent glitch

Hello everyone,
It has been a while since I ventured through this forum, but it seems that y'all may be my only hope.
I've been suffering through this glitch/stutter that, when scrolling, the phone registers my finger as taps everywhere my finger slides. All I simply need to do it remove my finger from the phone and I can continue scrolling like normal. It is super annoying and I cannot find out what causes it, it just seems random. It never happened on any of my Nexus phones in the past.
Now, here's a list of things I've tried in order to fix it:
- Safe mode
- Factory Reset (Restore from Google account)
- Factory Reset (New Device option)
- RMA'd through Google support and received a new pixel and the problem persists (even after going through the steps above on the new device)
Here is a short video of the glitch while it is happening.
https://goo.gl/photos/GysQXd82MexVkk836
(Hopefully that link works)
Note: the glitch will not stop until I take my finger off the phone, you can tell when it is happening when I scroll over the share button and it registers as a tap.
If you guys have any suggestions, I'm ready to try anything at this point. I don't want to go through Google support because I know they'll send me yet another Pixel (I've already talked to them again and that was their solution, I told them I'll try a few more things) and I feel like that is a waste. I'm almost 100% positive that this is a software glitch, not hardware.
Thanks!
Was that the Reddit app or a browser window? I'll try to reproduce if you can tell me exactly what you were running. I do not have that behavior in the XDA app as I try it right now.
Jaxidian said:
Was that the Reddit app or a browser window? I'll try to reproduce if you can tell me exactly what you were running. I do not have that behavior in the XDA app as I try it right now.
Click to expand...
Click to collapse
Hey thanks for the response. I've gotten the glitch to happen all over. The Reddit app as you saw in the video, the chrome app, even scrolling through the list of apps in the stock pixel launcher. So I'm really not sure how to have you replicate the problem.
I'm thinking it is because certain settings in the settings app since Safe Mode disabled all third party apps when I tried that. I have night light enabled to turn on at dusk, I have ambient display off, auto brightness off, etc. Nothing too out of the ordinary.
I thought it may have been because I have location settings on high accuracy and when the phone pings for location maybe it bogs down the rest of my phone at that certain time but there's no way I can try and replicate that. It's a long shot anyway.
Skillfulshoe said:
Hey thanks for the response. I've gotten the glitch to happen all over. The Reddit app as you saw in the video, the chrome app, even scrolling through the list of apps in the stock pixel launcher. So I'm really not sure how to have you replicate the problem.
I'm thinking it is because certain settings in the settings app since Safe Mode disabled all third party apps when I tried that. I have night light enabled to turn on at dusk, I have ambient display off, auto brightness off, etc. Nothing too out of the ordinary.
I thought it may have been because I have location settings on high accuracy and when the phone pings for location maybe it bogs down the rest of my phone at that certain time but there's no way I can try and replicate that. It's a long shot anyway.
Click to expand...
Click to collapse
I just tried reproducing this by going to the app drawer and scrolling up and down while being sure my finger passed over both the home and app switcher buttons a good 50 or so times. The ONLY time the nav bar buttons were triggered were if my finger completely left the screen and went into the bezel - clearly that's not your problem. So I don't think I can reproduce the glitch.
If you think this is caused by your specific set of settings configured, you can always rule that out quickly with a factory reset. Just do a factory reset, set things up quickly, go ahead and login with your Gmail account so you can download some apps but do NOT change any non-basic settings. For example, go ahead and setup WiFi but do NOT change any display, input, or accessibility settings (especially the last thing there - the accessibility settings are often glitchy themselves). One setup, install a bunch more Google apps then try to reproduce the behavior again in the app drawer. If the behavior continues, then you may have a bad touchscreen sensor!
One last thing: Any chance you have really dry fingertips? Dry skin could always be your problem here!
Jaxidian said:
I just tried reproducing this by going to the app drawer and scrolling up and down while being sure my finger passed over both the home and app switcher buttons a good 50 or so times. The ONLY time the nav bar buttons were triggered were if my finger completely left the screen and went into the bezel - clearly that's not your problem. So I don't think I can reproduce the glitch.
If you think this is caused by your specific set of settings configured, you can always rule that out quickly with a factory reset. Just do a factory reset, set things up quickly, go ahead and login with your Gmail account so you can download some apps but do NOT change any non-basic settings. For example, go ahead and setup WiFi but do NOT change any display, input, or accessibility settings (especially the last thing there - the accessibility settings are often glitchy themselves). One setup, install a bunch more Google apps then try to reproduce the behavior again in the app drawer. If the behavior continues, then you may have a bad touchscreen sensor!
One last thing: Any chance you have really dry fingertips? Dry skin could always be your problem here!
Click to expand...
Click to collapse
I guess I'll try a factory reset and not mess with the settings although that kind of defeats the purpose of using this phone the way I want lol.
I'm not sure if this is caused by a bad touchscreen sensor because I've had the problem on two separate Pixel phones so far. Or maybe I just got super unlucky with two faulty phones.
I don't think my fingers are too dry. If all else fails, I'll try moisturizing them I guess. I've never had this problem on all my other phones though, but I guess you never know.
Thanks for the help.
Skillfulshoe said:
I guess I'll try a factory reset and not mess with the settings although that kind of defeats the purpose of using this phone the way I want lol.
Click to expand...
Click to collapse
I recently had a similar situation (different bad behavior) when helping my mother-in-law with a vision disability. Atrociously unacceptable performance, multiple phones. Turned out the triple-tap-to-zoom feature in the accessibility options was the culprit and disabling that one checkbox made all the difference.
I'm not necessarily suggesting you must use defaults forever, but if this is a setting of yours, let's first prove that it's a setting before going through the long process of finding out WHICH setting it is. Does that make sense? If we reset settings to defaults and it continues, no need to spend all that time - you've got a broker phone. If that does fix it, no need to return the phone, it's a buggy setting - let's find it to see if you can live without it one way or another. It may be a major deal breaker out it may be something you really don't care much about.
I think I get that issue now and again, usually whilst scrolling in chrome. I decided it was due to holding a finger on the screen just long enough (before starting to scroll) to register the press as a "select text" event.
Jaxidian said:
I recently had a similar situation (different bad behavior) when helping my mother-in-law with a vision disability. Atrociously unacceptable performance, multiple phones. Turned out the triple-tap-to-zoom feature in the accessibility options was the culprit and disabling that one checkbox made all the difference.
I'm not necessarily suggesting you must use defaults forever, but if this is a setting of yours, let's first prove that it's a setting before going through the long process of finding out WHICH setting it is. Does that make sense? If we reset settings to defaults and it continues, no need to spend all that time - you've got a broker phone. If that does fix it, no need to return the phone, it's a buggy setting - let's find it to see if you can live without it one way or another. It may be a major deal breaker out it may be something you really don't care much about.
Click to expand...
Click to collapse
Yeah I totally understand what you're saying. I just have gotten frustrated with this. I know it isn't a big deal honestly.
gadgetgaz said:
I think I get that issue now and again, usually whilst scrolling in chrome. I decided it was due to holding a finger on the screen just long enough (before starting to scroll) to register the press as a "select text" event.
Click to expand...
Click to collapse
Yeah that could be what causes it. Maybe it is just the way we are scrolling and how Google has calibrated the screen touch sensors.
Possible Fix
So I went into accessibility settings and changed the duration you need to hold your finger down to do a long press to medium (from the default as short). It seems that may have fixed it. I haven't experienced the glitch since I've done that change.
Here's to hoping that did indeed fix the issue.
Thanks everyone.

Screen flashing white for a while.

Like in title, my screen, sometimes is being white fors a while(like less than 1 sec),like opening an app, but nothing opens and then phone work fine. What to do, what it is? Is it virus?
Fadamaka7 said:
Like in title, my screen, sometimes is being white fors a while(like less than 1 sec),like opening an app, but nothing opens and then phone work fine. What to do, what it is? Is it virus?
Click to expand...
Click to collapse
I'm getting the same thing, mostly when playing a game. Will flash for a split second. Not sure what's causing it.
I don't think it's a virus tho.
Maybe its problem with system or launcher? I haven't found anything like that on internet or how to slove this
Mine is doing the same thing as well. I think at least for me it's because my RAM is getting close to making out.
Same problem
I have the same problem. Has anyone got any hints at least? It's very annoying and no other phone seems to have it.
kikikakakuku said:
I have the same problem. Has anyone got any hints at least? It's very annoying and no other phone seems to have it.
Click to expand...
Click to collapse
I'm having the same issue. Screen goes kinda white for half a second and looks as it would start an app, but then goes back to what app you just had opened.
It is not a constant flickering or flashing, as reported from Samsung and other Devices and which is documented via Videos on the Net.
It would be hard to film it, as I haven't been able to reproduce thus behaviour.
When I play a game (King of Avalon) and when I'm just typing and that issue occurs, the typed text is gone. Luckily it doesn't happen while typing on WhatsApp or other apps with text features.
A while back it was almost gone, but then came back, without me having changed the app Setup.
I will reset the phone and see, if it comes back.
I still think it's an issue brought up from apps that use the GPU a lot.
Have tried different settings the Developer Options from Android (Disable HW-Overlay,...) but it didn't help.
Will report, once I have resetted, but will take a while, until I have time for testing.
Sent from my HTC U11 life using Alien Technology
Hey, I also had this problem, it helped me change the language in voice search to English and turn off "ok google". I use the phone in a different language and I also had it in voice search.
Hello fellow HTC u11 life friends -
I found this thread by Googling, so hopefully others will find it too. I have also been having this very annoying problem for several weeks. Can't remember when exactly it started. Was it after an Android update?
This problem appears to be related to the Google app settings on the phone, as the previous poster suggested. When I read his post, I went to the Google app settings (Setting --> Apps --> Google) and didn't see anything out of the ordinary, but I noticed that there is a setting called Display over other apps. This was set to "yes" by default, so I changed it to "no". Since I made this change yesterday, I have not had the white screen flash once.
It seems like the Google app is being triggered briefly for whatever reason and then closing. By not allowing the app to display over others, if the app is triggered, you won't get that brief white screen like the app is about to open. At least, that's what I think. Fingers crossed the fix holds. I hope this works for others. Let me know!
jdanisse said:
Hello fellow HTC u11 life friends -
I found this thread by Googling, so hopefully others will find it too. I have also been having this very annoying problem for several weeks. Can't remember when exactly it started. Was it after an Android update?
This problem appears to be related to the Google app settings on the phone, as the previous poster suggested. When I read his post, I went to the Google app settings (Setting --> Apps --> Google) and didn't see anything out of the ordinary, but I noticed that there is a setting called Display over other apps. This was set to "yes" by default, so I changed it to "no". Since I made this change yesterday, I have not had the white screen flash once.
It seems like the Google app is being triggered briefly for whatever reason and then closing. By not allowing the app to display over others, if the app is triggered, you won't get that brief white screen like the app is about to open. At least, that's what I think. Fingers crossed the fix holds. I hope this works for others. Let me know!
Click to expand...
Click to collapse
Before I call you a genius, I still have to wait a bit (and of course hoping)
I just turned off different things in the Google App "show notification for ***"
In this case *** was for Price Alert, stocks alert, sports alert and so on.
Furthermore I disabled the "display over other Apps" as well.
I could imagine that this latter feature doesn't have to be turned off completely, rather than turning off all those useless alerts for stuff I've never even looked for.
Will try to go the next days to see, if that blinking is gone and if soy trying to activate the feature with almost no alerts in order to determine, what the exact culprit is.
Disabling the feature totally might do it, but if for example some alerts were useful, then it would be nice, if at least they worked out as supposed to.
Will keep you guys posted.
Fingers crossed ^^
Sent from my HTC U11 life using Alien Technology
ucomix said:
Before I call you a genius, I still have to wait a bit (and of course hoping)
I just turned off different things in the Google App "show notification for ***"
In this case *** was for Price Alert, stocks alert, sports alert and so on.
Furthermore I disabled the "display over other Apps" as well.
I could imagine that this latter feature doesn't have to be turned off completely, rather than turning off all those useless alerts for stuff I've never even looked for.
Will try to go the next days to see, if that blinking is gone and if soy trying to activate the feature with almost no alerts in order to determine, what the exact culprit is.
Disabling the feature totally might do it, but if for example some alerts were useful, then it would be nice, if at least they worked out as supposed to.
Will keep you guys posted.
Fingers crossed ^^
Sent from my HTC U11 life using Alien Technology
Click to expand...
Click to collapse
Did turn off not only for Google but silenced many other apps as well, but still flashes.
Just deactivated "Display over other Apps" in YouTube. Maybe that helps.
Will report, if that helped.
Sent from my HTC U11 life using Alien Technology
If any of you are using Dark Knight, it's specific to that room. I'm using twin famous sick Oreo and I don't get the flash
Hi, after google update flashing comback, so i disable "OK Google enrollment" in applications system and it helped. Maybe you can just turn off the notifications, i dont know, you can try
Popakawe said:
Hey, I also had this problem, it helped me change the language in voice search to English and turn off "ok google". I use the phone in a different language and I also had it in voice search.
Click to expand...
Click to collapse
Tried this method and so far (1h) no flashes. Sounds reasonable, that Google is trying to send some notices to the screen and that functionality is somehow bugged. I'm fine with turning off ok, Google. Have never used it anyway. [emoji28]
Sent from my HTC U11 life using Alien Technology
---------- Post added at 12:41 PM ---------- Previous post was at 12:32 PM ----------
ardaz87 said:
If any of you are using Dark Knight, it's specific to that room. I'm using twin famous sick Oreo and I don't get the flash
Click to expand...
Click to collapse
Had to think at least 3 times which kinda "room" you meant, and why a room should affect a smartphone [emoji848] Then I got it rom != room [emoji16]
Sent from my HTC U11 life using Alien Technology
The white screens interval increesed and taking foto's was sometimes difficult because white screens passed by a few times per taking a foto.
Now I received 8.1 and no white screens till now (20h)
EugeneP1969 said:
The white screens interval increesed and taking foto's was sometimes difficult because white screens passed by a few times per taking a foto.
Now I received 8.1 and no white screens till now (20h)
Click to expand...
Click to collapse
Are you using the built in Camera, or some app?
I got 8.1 too but no changes. Have to admit I'm using Google Cam Port. Might be that, because otherwise I've turned off kinda all notifications, but it's still flashing.
As mentioned earlier, I should do a full wipe and use the built in cam and such, but I don't really like it.
I'll see, when I find the time to wipe and set it up again...
Sent from my HTC U11 life using Alien Technology
ucomix said:
Are you using the built in Camera, or some app?
I got 8.1 too but no changes. Have to admit I'm using Google Cam Port. Might be that, because otherwise I've turned off kinda all notifications, but it's still flashing.
As mentioned earlier, I should do a full wipe and use the built in cam and such, but I don't really like it.
I'll see, when I find the time to wipe and set it up again...
Sent from my HTC U11 life using Alien Technology
Click to expand...
Click to collapse
I am using the built in Camera. Two days 8.1 and not a single white flash. Before the update 8.1 I had it not only with the camera app but very random. I hope you will find a solution. I found it very annoying.
EugeneP1969 said:
I am using the built in Camera. Two days 8.1 and not a single white flash. Before the update 8.1 I had it not only with the camera app but very random. I hope you will find a solution. I found it very annoying.
Click to expand...
Click to collapse
I really have no clue, which app causes those issues. Will try the built-in cam for testing.
If it still persists, I really have to reset the phone.
Thx. I'll find a way and yes, it's pretty much annoying
Sent from my HTC U11 life using Alien Technology
ucomix said:
I really have no clue, which app causes those issues. Will try the built-in cam for testing.
If it still persists, I really have to reset the phone.
Thx. I'll find a way and yes, it's pretty much annoying
Sent from my HTC U11 life using Alien Technology
Click to expand...
Click to collapse
Please, go to setting - apps and notifications - see all - show system, and find "Ok google enrollment" then disable it, please tell me if its help i'm very curious
Popakawe said:
Please, go to setting - apps and notifications - see all - show system, and find "Ok google enrollment" then disable it, please tell me if its help i'm very curious
Click to expand...
Click to collapse
After 4 days a minor white flash returns during scrolling for apps in the app store. I immidiately implemented the above quoted solution and since then no white flash. :fingers-crossed: :fingers-crossed:
Popakawe said:
Please, go to setting - apps and notifications - see all - show system, and find "Ok google enrollment" then disable it, please tell me if its help i'm very curious
Click to expand...
Click to collapse
Just turned it off. Didn't think about the system processes before.
Will report, if anything changed. Thx for that hint so far, sounds promising
Sent from my HTC U11 life using Alien Technology

Is this the dreaded lag issue (necessitating an RMA)?

About three months ago my Pixel 2 (purchased new from Google) began having an issue where it becomes unresponsive or extraordinarily delayed on responding. It almost always happens when I'm waking the phone up from being locked. When it happens, the phone will eventually unlock but everything reacts several seconds after contact (power button, taps, swipes). A reboot or power down fixes the problem, but is always necessary.
I switched to Project Fi around that time and thought it had something to do with the switching between CDMA and GSM (Sprint/US Cellular vs T-Moble) towers, but I've switched to T-Mobile (a solely GSM provider) since and the problem persists.
I am running Android Pie (stock). My bootloader is unlocked and I do have Magisk installed. No TWRP. I don't have any obvious troublemakers installed (like Xposed, for example) and only a few apps that even use root (Cerberus, Adaway, and Nova Launcher).
I have heard about the Pixel 2 XL having a hardware issue that results in unresponsiveness and that ultimately requires sending in the device for a replacement. Is this the same thing?
Any advice would be much appreciated. If it would be helpful, I can produce logs, but I'll have to wait until it happens again to offer logs that might contain clear indications of what might be happening.
- Computerslayer
computerslayer said:
About three months ago my Pixel 2 (purchased new from Google) began having an issue where it becomes unresponsive or extraordinarily delayed on responding. It almost always happens when I'm waking the phone up from being locked. When it happens, the phone will eventually unlock but everything reacts several seconds after contact (power button, taps, swipes). A reboot or power down fixes the problem, but is always necessary.
I switched to Project Fi around that time and thought it had something to do with the switching between CDMA and GSM (Sprint/US Cellular vs T-Moble) towers, but I've switched to T-Mobile (a solely GSM provider) since and the problem persists.
I am running Android Pie (stock). My bootloader is unlocked and I do have Magisk installed. No TWRP. I don't have any obvious troublemakers installed (like Xposed, for example) and only a few apps that even use root (Cerberus, Adaway, and Nova Launcher).
I have heard about the Pixel 2 XL having a hardware issue that results in unresponsiveness and that ultimately requires sending in the device for a replacement. Is this the same thing?
Any advice would be much appreciated. If it would be helpful, I can produce logs, but I'll have to wait until it happens again to offer logs that might contain clear indications of what might be happening.
- Computerslayer
Click to expand...
Click to collapse
Do you have the navbar hidden by any chance
crixley said:
Do you have the navbar hidden by any chance
Click to expand...
Click to collapse
Well, I have Nova set up to hide the dock unless I swipe up (or down) on it. I can't seem to find a setting about hiding the navbar. Where should I be looking to check?
computerslayer said:
Well, I have Nova set up to hide the dock unless I swipe up (or down) on it. I can't seem to find a setting about hiding the navbar. Where should I be looking to check?
Click to expand...
Click to collapse
Did you install any apps to hide your navigation bar? Is it always visible? Immersive mode apps for example
crixley said:
Did you install any apps to hide your navigation bar? Is it always visible? Immersive mode apps for example
Click to expand...
Click to collapse
We're talking about the back button and the new pill gesture button, right? If so, then no I haven't installed anything to hide those: they are always visible.
Well, after 24 hours, I had the issue resurface. Unfortunately, the logging app I was using (matlog) froze up with the phone and produced a blank text file. While rebooting restored normal function of the phone, I can't produce a log as a result.
It occurs to me that while I am not disabling the navbar, I do use a function of the Cerberus anti-theft app to disable the notification bar while locked. Could this be the source of my issue? If so, is there any way to confirm this?
In the meantime, I've disabled that function and will see if the lock-up occurs again.
I'm curious where you were going with the question about the navbar. Could you tell me more about what you were thinking it might have been?
I went ahead and disabled the 'block status bar' function of the Cerberus app and the problem has not resurfaced in over two days (it was occurring several times daily). Although I can't definitively prove it, I think the culprit was the app.
Thanks for the time and assistance!
computerslayer said:
I went ahead and disabled the 'block status bar' function of the Cerberus app and the problem has not resurfaced in over two days (it was occurring several times daily). Although I can't definitively prove it, I think the culprit was the app.
Thanks for the time and assistance!
Click to expand...
Click to collapse
Sorry I didn't get back to you I read this a while back and totally thought I responded. Yeah anything that hides the status bar or navbar from the system UI at all times is known to cause wake issues. On my essential phone it would require me to restart it to actually get the screen to come back on. It's called the deep sleep of death or something haha
crixley said:
Sorry I didn't get back to you I read this a while back and totally thought I responded. Yeah anything that hides the status bar or navbar from the system UI at all times is known to cause wake issues. On my essential phone it would require me to restart it to actually get the screen to come back on. It's called the deep sleep of death or something haha
Click to expand...
Click to collapse
Hello Crixley,
No worries at all - I'm always grateful when anyone responds around here because I know that we're all balancing regular life and our hobby time!
I'm relieved to hear that it is a known issue, though I'm going to miss the functionality! I wish Google would build some kind of equivalent security measure so that the network state can't be changed while the phone is locked. I'm guessing that this issue is exactly why they haven't gotten to it (yet?).
Thanks for your time & support, both here with my issue and across the forums.
Peace,
Computerslayer
computerslayer said:
Hello Crixley,
No worries at all - I'm always grateful when anyone responds around here because I know that we're all balancing regular life and our hobby time!
I'm relieved to hear that it is a known issue, though I'm going to miss the functionality! I wish Google would build some kind of equivalent security measure so that the network state can't be changed while the phone is locked. I'm guessing that this issue is exactly why they haven't gotten to it (yet?).
Thanks for your time & support, both here with my issue and across the forums.
Peace,
Computerslayer
Click to expand...
Click to collapse
I'm glad to hear it's fixed for you!
I try to help as much possible, I remember how good it was to have people help me when I needed it and sometimes I need a hand as well.

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