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HTC Phones Time is Wrong

It appears that all HTC phones are running ten minutes fast.
Tech Radar posted this article.
HTC acknowledged this on their UK Facebook:
UPDATE: We've had a response already from HTC, and it has acknowledged the problem:
"It has come to our attention that certain HTC handsets appear to be showing the wrong time, we'd like to reassure you that we are currently working to rectify this and will have an update for you shortly.
"We apologise for any inconvenience this may be causing."
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Click to collapse

Time
All good in Canada

Well you made me check my phone. It has the correct time. I wonder what happen.

I had noticed this during the late night/early morning hours and it seemed fine for most of the day but at one point this afternoon it was 12 minutes faster than my computer. rebooted and it seemed to correct itself.

my inc2 was doing that. restarting didnt fix it. in the end i just set my time manually. hope they fix it

i dont have any problem

This problem, and 2 others
10 minutes fast also, but:
- Wifi will be disconnected (like a switch off in parameters) if the phone is not used for 2 hours. Must go to the parameters, switch Off Wifi, and switch On again.
- Same for phone APN (3G/Edge or simple network).

I'm in Germany and this also happened to me 2 days ago. My clock was about 5 minutes too fast. So I must set the time manually instead of syncing from the operator.
Sent from my HTC Desire using XDA App

[Q] Nexus S 4G Clock Keeps Falling Behind An Hour

I've got a stock (rooted) Nexus S 4G and for the last week, the clock will randomly fall behind an hour. Sometimes rebooting the device resets it back to the correct time, sometimes it doesn't.
It wasn't that big of an issue until recently where it would do it, I would fix it before going to bed, then it would revert back to the wrong time while I was asleep, causing my alarm to go off an hour later than it was supposed to.
Suggestions? I can provide any more information that is needed, just ask.

Uncheck use network for date and time. Manually set the time.
Sent from my Nexus S 4G using Tapatalk

drtdiver83 said:
Uncheck use network for date and time. Manually set the time.
Sent from my Nexus S 4G using Tapatalk
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Thanks, I've been doing this, however is there a way to fix it so that it uses network time and doesn't do this, or am I just stuck using manual for the time being?

Do you live anywhere near a different time zone. You may be jumping from your time to a tower on a different time zone. Also may want to check with your carrier it might be a problem on their network. Do you happen to have an airave that has been known to cause problems at times.
Sent from my Nexus S 4G using Tapatalk

Problem with time being incorrect

Anyone else having this? The time on my phone is reading incorrect by about 10 mins. I am using the stock clock widget and under settings it is set to use network determined time or somethingike that.
Any ideas?
Sent from my HTC One S using xda premium

Try selecting your city and country, i it desnt work you should probably just do a factory reset.

or just set the time manually...why HR just for that ffs?

I'm using ClockSync from the Play Store.
Sent from my HTC One S using XDA

I have got the same problem. Over the day the time gets an offset of around 3 seconds. After I had it on the charger over night (and ONLY if it was on the charger) the time of the phone is over 10 minutes behind the real time. I already disabled using the network time etc. but nothing helped. I don't think that this is a hardware failure.

I've got the same problem. Last night even my manually set time changed. Really strange.
Sent from my HTC One S using XDA

same problem here - seems to be related to charging over night, going to test.
any apps that have recently been updated that have permission to change time?
have tried rolling back google movies, will see if that helps.
also i would be interested to know if everyone is o2 (i am) - might be a problem with one of the o2 bloatware apps?

what seems to have sorted mine (for the time being) is just restarting the phone, very odd but seems ok at the moment

hpsauce37 said:
Anyone else having this? The time on my phone is reading incorrect by about 10 mins. I am using the stock clock widget and under settings it is set to use network determined time or somethingike that.
Any ideas?
Sent from my HTC One S using xda premium
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Click to collapse
Network time also gives me an instant offset of ~10 min
I will try the manual setting, and see how that goes.
Might give a try at ClockSync, mentioned above.

Same problem here. I can adjust the clock, but whether I use the network time or not, after a few hours to a few days it's lagging behind by about 10 minutes. It's quite annoying.
customromfan said:
I'm using ClockSync from the Play Store.
Sent from my HTC One S using XDA
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Thanks, I'll try that.
Automatic sync with that app needs root, I don't plan on rooting just yet - will probably make use of the warranty replacement because of the arc oxidation issue. Maybe the clock will work in the replacement.

no progress for me here, what an annoying bug.
reboot sets the time correct again but that's no fix!
following these steps it looks to me like a network time issue:
1. wake up with the clock 12mins slow
2. go into time settings and untick network time
3. set the correct time
4. retick network time and the clock jumps back to being wrong again
would really appreciate if anyone's got a clue on a fix

I've contacted HTC, they escalated it, I'll will forward their answer once I get it.
Sent from my HTC One S using XDA

Solution, probably)
Hi all! Also had this bug, until checked all boxes in Date&Time settings. Try to make all automatic. For me it solved problem.

Srem said:
no progress for me here, what an annoying bug.
reboot sets the time correct again but that's no fix!
following these steps it looks to me like a network time issue:
1. wake up with the clock 12mins slow
2. go into time settings and untick network time
3. set the correct time
4. retick network time and the clock jumps back to being wrong again
would really appreciate if anyone's got a clue on a fix
Click to expand...
Click to collapse
this is really strange - been staying at my girlfriends for a couple of weeks and not had this problem. so unless it a location problem (10mins walk), the only difference is ive been using a different charger overnight (htc vs kindle)
determined to figure this out

HTC told me that the update should help. For my part, it works now, although already before the update.
Sent from my HTC One S using XDA

doing the ota update now, was holding off but might as well try it.
hope it fixes

hi guys, any luck on the time issue? by girlfriend's phone is experiencing the same issue of being 10 minutes off

mine seems ok after the ota update

ota update?
I know this is an old thread but my wife is getting the error on a new HTC 1 s from bell. What is the its update and where do I get it?
Srem said:
mine seems ok after the ota update
Click to expand...
Click to collapse

Your too close too a black whole
Sent from my HTC One S using xda premium

[Q] network time issues, Rogers

I just got my HTC One XL on Rogers netwrok, upgraded from my old SGS2. I have had a cpl little bugs that I worked out, but this one is irritating me, and I can find no answer for it.
I set my phone to network time, yet in the morning, it is off by about 15 min early. I thought maybe it was a network issue, so I just went to manual time settings, but this morning, I noticed it was again 15 min off. Checked my setting, still on manual, flipped to network, and the time stayed the same, changed to back to manual and reset to proper time, time shows as it is supposed to. Back to network, time flips to the 15 min early, and back to manual for proper time.
This was at 930 this morning, or 915 as my phone says.....now before I called Rogers at 1130 this morning, I again flipped it to network time, and the time is bang on....much like I found it yesterday.
I also checked my setting on my SGS2, and my wifes BB 9900, both set to Rogers network time, both showing the right time, yet my device if 15 min off
I don't know why, it is really annoying, and potentially detrimental since I use my phone for my alarm, but now can't trust it to make me on time.....and even more annoying, since the bloody manual time setting didn't even stick, it to changed to the wrong time.
I spoke with Rogers, they didn't have a clue, but recommended a master reset. Well, I had some wifi issues before that were corrected with the master reset, while the time issues I noticed both before, and after the reset, so it apparently did nothing for me there...besides, until I root this device, I don't really want to go resetting anymore, too much of a pain in the a$$ to put it all back together again
Please help, it is really annoying.

I just noticed this too except mine has been delayed 3-5mins. However, it seems to correct it itself somehow but it repeats the delay once in awhile.

I had a thread on here for same thing. However it seemed to randomly stop.
For me it would happen even when manaly setting time.
Sent from my HTC One X using xda premium

I had the same issue with att model. After I did a factory reset it fixed the issue.
Sent from my HTC One X using xda premium

try flash with ruu?
Sent from my HTC One X using Tapatalk 2

I woke up this morning and didn't hear my alarm go off...the phone was 20mins behind. What's going on here? It has to some sort of bug that causing the time to "freeze". In fact, the alarm didn't go off at all because it jumped to the correct time a few minutes after I turned on the phone!

WOW! I'm so glad I saw this thread, i thought i was going CRAZY.
Ive missed my train in the AM 3 times now because of this issue.. I've tried Automatic and Manual time setting, and it seems like the phone is always off 7 minutes when I wake up...
Last night i set the time manually after checking it by searching "time" in google..
when i woke up this AM, i again searched for time in google, and the phone time was off by 7 minutes, AGAIN.
I've since set it to automatic, but i know this won't solve the problem..
BTW, this is on AT&T so the problem is not limited to Rogers..

nobody else out there having these issues?
have done 8 factory resets, rooted and unrooted, plus reflashed the stock ruu once as well......still no difference........getting really annoyed with this.

Time issue on AT&T with HTC OneXL
I have spoke with AT&T about this and they said I was the first to bring this to their attention. They did some network troubleshooting and after about an hour on the phone with tech support...they determined it was my phone. Funny cause I told him that to begin with! They said that a OTA was coming sometime between today (6/2) the end of next week and to try a master reset in the mean time. He said the OTA was an update to fix the wifi issue...but maybe it will also fix my time issue. He said if it didn't...I could claim insurance!....what!!!!!...A brand new phone that cant keep time and I am the one spending money to fix this!....LOL...Anyways, If the OTA doesnt fix it...I am taking it back for a full refund and a restoration of my upgrade. ...just my 2 cents

Data connectivity issues?

Anyone else having connectivity issues with their one x? If the phone loses connection for any length of time, it will not reconnect and I'll have to reboot the phone for the mobile network to reconnect, which is probably every 15 minutes or so in my case.
I skimmed a couple pages, couldn't find anything, but I've found a couple other forums with people posting about this issue.
Hoping there's a fix for this as every ATT store within 50 miles is out of stock on both colors and customer care won't do a damn thing for me but tell me "go back to the store." Bull**** if you ask me, broken ass phone and I'm stuck with it. Really?
I was hoping there was a fix, even if I have to unlock the bootloader and root.

Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.

THis just happened to me. Any length of time on data loss and the phone needs a reboot or airplane mode toggle. This is the worst bug to me. I'm praying an ota for this issue drops real soon. I understand signal drops, there is no way to avoid spotty coverage. But u shouldn't have to reboot or go in to airplane mode to pick up data again.
Sent from my HTC One X using XDA

Airplane mode doesn't even work for me..... I have to hard reboot the phone, do you know how annoying that is? it's gotten to the point where I have to turn off data connection when im not using it, and turn it back on when I need it.
Problem is for work I use GPS a lot, and when it loses service im supposed to reboot my phone while driving and lose my path? Worst bug EVER. I dont have any of these multitasking issues at least.
I wish I could just go get a new phone, but I can't. Thanks apple, assholes. I'm so mad.

hduong22 said:
Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.
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I will try this.

jermzz said:
I will try this.
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Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.

Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
If I could find one, I would exchange it in a second.

connectivity
Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
i highly doubt htc wants its flagship phone with all its new tech to be a bug ridden device...im sure an ota will eventually hit

I didn't have any issues since release day but noticed I had no connection all day, even after multiple restarts. I took it to Att and they replaced the sim. It's been fine the rest of the day but we'll see. Also I'm in Chicago and blaming anything weird on the NATO conference.
*edit*
After posting this, I lost all connectivity. Turned on airplane mode and off and was back. Weak.
Sent from my HTC One X using xda premium

Maybe something is up today? My phone lost ALL connection for an hour. A straight hour, I did 3 reboots and toggled airplane mode multiple times. As soon as I got home and connected to wifi it came up again, then went back off. Had to restarted for a 4th or 5th time then it finally restored. It was pretty damn annoying.

Funny u guys mention today specifically. Share what happened mine was between noon n 1pm est.
Sent from my HTC One X using XDA

Maybe it was something with AT&T.. Almost lasted long enough for me to return it >_> But then I remembered that there might be hope for dev's to unlock the BL. I would hate myself if I returned this phone for a 4S and then this was unlocked.

So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.

jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
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Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X

jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
Click to expand...
Click to collapse
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA

ECEXCURSION said:
Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X
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From the minute I got the phone it was having this issue. I literally had to reboot the phone every time I wanted to use data. Today when I exchanged it (about 36 hours later and 40 miles from my home network), it did it right as I gave them the phone for the exchange (which was good cause they couldn't question the issue), so unless they fixed the network within the 10 minutes I took to swap the phone out, which is highly unlikely, it was the phone. Same sim and everything, just a new phone, going on 5 hours now and not a problem.
I think it's safe to say I had a faulty phone, but well see.

patstock11 said:
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA
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Will do, I will report back tomorrow again, if I haven't had an issue by then, I'd say you guys should start thinking about swaps. I'm in love with this phone otherwise.

My downtime was around 12-2ish. Seems fine tonight.
Sent from my HTC One X using xda premium

Just an update. Couple days now with my replacement phone and I've not had a single issue. Never loses connection and I don't have a single multitasking issue either. I'm now in love with this phone, hands down the best phone I've owned yet, and my recent list is evo, evo 3d, epic 4g touch, skyrocket and now this badboy. I don't even care if they unlock the boot loader, this phone doesn't need it.
Actually my one gripe is that quite often I don't get facebook chat notifications. I have to check manually in the app. Not terrible. But kind of annoying.
Sent from my HTC One X using XDA