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My Thunderbolt has been having more and more resets so I finally called Verizon back again and got a really cool guy in technical support. I was asking about a replacement which I am really against because mine is new and I don't want a refurbished phone. He told me that honestly I should wait, one of the people that works by him has a Thunderbolt and has had the same problems with reboots. The coworker had tried rooting as many of us have and many other things with no success. Finally, they went back to another phone after Verizon was made aware by HTC that the last update did indeed have a bug in it. The new software update to fix this problem should release between mid June and early July as well as battery life aid as well. I know many have discussed this, but I thought it would be nice to have a first hand account for everyone to read. Now to continue using my phone that resets itself between 10 and 18 times a day.
Sent from my ADR6400L using XDA Premium App
Possible fix???
I just got my TB from Verizon in early June and started getting the reboots (around 2 - 4 a day)...
This past weeked, after I saw the phone restart for the 5th time, I started playing with system settings...
Under Power, I disabled Power Saver... and since then (3 days... ) the phone has not restarted...
Of course I don't know if shutting this off is a good or bad thing... will keep monitoring...
BC
I don't understand how that would cause a reboot? Maybe if its constantly monitoring the phone or something but otherwise, your power saver would only do anything when your batter dropped below the predetermined level.
Would be interesting if it is the answer.
pretty sure verizon and the local Devs have all confirmed it was the radio that came with the OTA update causing the issue. I had the same problem till the mr2 radio leaked. updated to that and immedietly no more reboots or random shutdowns.
Anyone else having this? The time on my phone is reading incorrect by about 10 mins. I am using the stock clock widget and under settings it is set to use network determined time or somethingike that.
Any ideas?
Sent from my HTC One S using xda premium
Try selecting your city and country, i it desnt work you should probably just do a factory reset.
or just set the time manually...why HR just for that ffs?
I'm using ClockSync from the Play Store.
Sent from my HTC One S using XDA
I have got the same problem. Over the day the time gets an offset of around 3 seconds. After I had it on the charger over night (and ONLY if it was on the charger) the time of the phone is over 10 minutes behind the real time. I already disabled using the network time etc. but nothing helped. I don't think that this is a hardware failure.
I've got the same problem. Last night even my manually set time changed. Really strange.
Sent from my HTC One S using XDA
same problem here - seems to be related to charging over night, going to test.
any apps that have recently been updated that have permission to change time?
have tried rolling back google movies, will see if that helps.
also i would be interested to know if everyone is o2 (i am) - might be a problem with one of the o2 bloatware apps?
what seems to have sorted mine (for the time being) is just restarting the phone, very odd but seems ok at the moment
hpsauce37 said:
Anyone else having this? The time on my phone is reading incorrect by about 10 mins. I am using the stock clock widget and under settings it is set to use network determined time or somethingike that.
Any ideas?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Network time also gives me an instant offset of ~10 min
I will try the manual setting, and see how that goes.
Might give a try at ClockSync, mentioned above.
Same problem here. I can adjust the clock, but whether I use the network time or not, after a few hours to a few days it's lagging behind by about 10 minutes. It's quite annoying.
customromfan said:
I'm using ClockSync from the Play Store.
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
Thanks, I'll try that.
Automatic sync with that app needs root, I don't plan on rooting just yet - will probably make use of the warranty replacement because of the arc oxidation issue. Maybe the clock will work in the replacement.
no progress for me here, what an annoying bug.
reboot sets the time correct again but that's no fix!
following these steps it looks to me like a network time issue:
1. wake up with the clock 12mins slow
2. go into time settings and untick network time
3. set the correct time
4. retick network time and the clock jumps back to being wrong again
would really appreciate if anyone's got a clue on a fix
I've contacted HTC, they escalated it, I'll will forward their answer once I get it.
Sent from my HTC One S using XDA
Solution, probably)
Hi all! Also had this bug, until checked all boxes in Date&Time settings. Try to make all automatic. For me it solved problem.
Srem said:
no progress for me here, what an annoying bug.
reboot sets the time correct again but that's no fix!
following these steps it looks to me like a network time issue:
1. wake up with the clock 12mins slow
2. go into time settings and untick network time
3. set the correct time
4. retick network time and the clock jumps back to being wrong again
would really appreciate if anyone's got a clue on a fix
Click to expand...
Click to collapse
this is really strange - been staying at my girlfriends for a couple of weeks and not had this problem. so unless it a location problem (10mins walk), the only difference is ive been using a different charger overnight (htc vs kindle)
determined to figure this out
HTC told me that the update should help. For my part, it works now, although already before the update.
Sent from my HTC One S using XDA
doing the ota update now, was holding off but might as well try it.
hope it fixes
hi guys, any luck on the time issue? by girlfriend's phone is experiencing the same issue of being 10 minutes off
mine seems ok after the ota update
ota update?
I know this is an old thread but my wife is getting the error on a new HTC 1 s from bell. What is the its update and where do I get it?
Srem said:
mine seems ok after the ota update
Click to expand...
Click to collapse
Your too close too a black whole
Sent from my HTC One S using xda premium
I just got my HTC One XL on Rogers netwrok, upgraded from my old SGS2. I have had a cpl little bugs that I worked out, but this one is irritating me, and I can find no answer for it.
I set my phone to network time, yet in the morning, it is off by about 15 min early. I thought maybe it was a network issue, so I just went to manual time settings, but this morning, I noticed it was again 15 min off. Checked my setting, still on manual, flipped to network, and the time stayed the same, changed to back to manual and reset to proper time, time shows as it is supposed to. Back to network, time flips to the 15 min early, and back to manual for proper time.
This was at 930 this morning, or 915 as my phone says.....now before I called Rogers at 1130 this morning, I again flipped it to network time, and the time is bang on....much like I found it yesterday.
I also checked my setting on my SGS2, and my wifes BB 9900, both set to Rogers network time, both showing the right time, yet my device if 15 min off
I don't know why, it is really annoying, and potentially detrimental since I use my phone for my alarm, but now can't trust it to make me on time.....and even more annoying, since the bloody manual time setting didn't even stick, it to changed to the wrong time.
I spoke with Rogers, they didn't have a clue, but recommended a master reset. Well, I had some wifi issues before that were corrected with the master reset, while the time issues I noticed both before, and after the reset, so it apparently did nothing for me there...besides, until I root this device, I don't really want to go resetting anymore, too much of a pain in the a$$ to put it all back together again
Please help, it is really annoying.
I just noticed this too except mine has been delayed 3-5mins. However, it seems to correct it itself somehow but it repeats the delay once in awhile.
I had a thread on here for same thing. However it seemed to randomly stop.
For me it would happen even when manaly setting time.
Sent from my HTC One X using xda premium
I had the same issue with att model. After I did a factory reset it fixed the issue.
Sent from my HTC One X using xda premium
try flash with ruu?
Sent from my HTC One X using Tapatalk 2
I woke up this morning and didn't hear my alarm go off...the phone was 20mins behind. What's going on here? It has to some sort of bug that causing the time to "freeze". In fact, the alarm didn't go off at all because it jumped to the correct time a few minutes after I turned on the phone!
WOW! I'm so glad I saw this thread, i thought i was going CRAZY.
Ive missed my train in the AM 3 times now because of this issue.. I've tried Automatic and Manual time setting, and it seems like the phone is always off 7 minutes when I wake up...
Last night i set the time manually after checking it by searching "time" in google..
when i woke up this AM, i again searched for time in google, and the phone time was off by 7 minutes, AGAIN.
I've since set it to automatic, but i know this won't solve the problem..
BTW, this is on AT&T so the problem is not limited to Rogers..
nobody else out there having these issues?
have done 8 factory resets, rooted and unrooted, plus reflashed the stock ruu once as well......still no difference........getting really annoyed with this.
Time issue on AT&T with HTC OneXL
I have spoke with AT&T about this and they said I was the first to bring this to their attention. They did some network troubleshooting and after about an hour on the phone with tech support...they determined it was my phone. Funny cause I told him that to begin with! They said that a OTA was coming sometime between today (6/2) the end of next week and to try a master reset in the mean time. He said the OTA was an update to fix the wifi issue...but maybe it will also fix my time issue. He said if it didn't...I could claim insurance!....what!!!!!...A brand new phone that cant keep time and I am the one spending money to fix this!....LOL...Anyways, If the OTA doesnt fix it...I am taking it back for a full refund and a restoration of my upgrade. ...just my 2 cents
Anyone else having connectivity issues with their one x? If the phone loses connection for any length of time, it will not reconnect and I'll have to reboot the phone for the mobile network to reconnect, which is probably every 15 minutes or so in my case.
I skimmed a couple pages, couldn't find anything, but I've found a couple other forums with people posting about this issue.
Hoping there's a fix for this as every ATT store within 50 miles is out of stock on both colors and customer care won't do a damn thing for me but tell me "go back to the store." Bull**** if you ask me, broken ass phone and I'm stuck with it. Really?
I was hoping there was a fix, even if I have to unlock the bootloader and root.
Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.
THis just happened to me. Any length of time on data loss and the phone needs a reboot or airplane mode toggle. This is the worst bug to me. I'm praying an ota for this issue drops real soon. I understand signal drops, there is no way to avoid spotty coverage. But u shouldn't have to reboot or go in to airplane mode to pick up data again.
Sent from my HTC One X using XDA
Airplane mode doesn't even work for me..... I have to hard reboot the phone, do you know how annoying that is? it's gotten to the point where I have to turn off data connection when im not using it, and turn it back on when I need it.
Problem is for work I use GPS a lot, and when it loses service im supposed to reboot my phone while driving and lose my path? Worst bug EVER. I dont have any of these multitasking issues at least.
I wish I could just go get a new phone, but I can't. Thanks apple, assholes. I'm so mad.
hduong22 said:
Did you try messing with the sim card? Make sure it is inserted properly. This worked for me when my data was dropping out. Now the phone is on constant LTE.
Click to expand...
Click to collapse
I will try this.
jermzz said:
I will try this.
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Click to collapse
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
If I could find one, I would exchange it in a second.
connectivity
Wintrmte said:
Don't get your hopes up, I had this exact problem except not only would data stop working, so would text and phone calls.
AT&T replaced my SIM card but didn't fix the issue. Had to end up taking the phone back and got a new one. So far so good, but it has only been 1 day with the new one.
Click to expand...
Click to collapse
i highly doubt htc wants its flagship phone with all its new tech to be a bug ridden device...im sure an ota will eventually hit
I didn't have any issues since release day but noticed I had no connection all day, even after multiple restarts. I took it to Att and they replaced the sim. It's been fine the rest of the day but we'll see. Also I'm in Chicago and blaming anything weird on the NATO conference.
*edit*
After posting this, I lost all connectivity. Turned on airplane mode and off and was back. Weak.
Sent from my HTC One X using xda premium
Maybe something is up today? My phone lost ALL connection for an hour. A straight hour, I did 3 reboots and toggled airplane mode multiple times. As soon as I got home and connected to wifi it came up again, then went back off. Had to restarted for a 4th or 5th time then it finally restored. It was pretty damn annoying.
Funny u guys mention today specifically. Share what happened mine was between noon n 1pm est.
Sent from my HTC One X using XDA
Maybe it was something with AT&T.. Almost lasted long enough for me to return it >_> But then I remembered that there might be hope for dev's to unlock the BL. I would hate myself if I returned this phone for a 4S and then this was unlocked.
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
Click to expand...
Click to collapse
Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X
jermzz said:
So I had to make a 70 mile round trip to get a new phone, that was the nearest store that had one in stock. I'm going on a few hours now with no interruption, and I'm much, much more happy. It was obviously the phone since this one is perfect. I'd say if you guys are having issues, replace it. Bastard tried to charge me a restocking fee at first though, but I lol'd in his face til he waived it.
Click to expand...
Click to collapse
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA
ECEXCURSION said:
Or att just fixed the network in the 2 hours you were gone?
You lol'd in his face, lol. Wow...
Sent from my HTC One X
Click to expand...
Click to collapse
From the minute I got the phone it was having this issue. I literally had to reboot the phone every time I wanted to use data. Today when I exchanged it (about 36 hours later and 40 miles from my home network), it did it right as I gave them the phone for the exchange (which was good cause they couldn't question the issue), so unless they fixed the network within the 10 minutes I took to swap the phone out, which is highly unlikely, it was the phone. Same sim and everything, just a new phone, going on 5 hours now and not a problem.
I think it's safe to say I had a faulty phone, but well see.
patstock11 said:
Keep us posted. I would hate to have to exchange.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Will do, I will report back tomorrow again, if I haven't had an issue by then, I'd say you guys should start thinking about swaps. I'm in love with this phone otherwise.
My downtime was around 12-2ish. Seems fine tonight.
Sent from my HTC One X using xda premium
Just an update. Couple days now with my replacement phone and I've not had a single issue. Never loses connection and I don't have a single multitasking issue either. I'm now in love with this phone, hands down the best phone I've owned yet, and my recent list is evo, evo 3d, epic 4g touch, skyrocket and now this badboy. I don't even care if they unlock the boot loader, this phone doesn't need it.
Actually my one gripe is that quite often I don't get facebook chat notifications. I have to check manually in the app. Not terrible. But kind of annoying.
Sent from my HTC One X using XDA
This has been brought up in another thread, but I felt it deserved it's own.
My (stock) HOX is consistently unable to keep the correct time. Over night last night it lost 30 minutes. This is pretty typical. Between 5 and 7 am this morning it lost 10 minutes.
Anybody have any ideas as to how fix this?
It does not seem to matter whether I have the time set to Auto or Manual. In fact yesterday, with the correct time set manually, the time would jump off by about half an hour when I set it to Auto.
I did not notice this problem for the first few days I had the phone. Also, I did a hard reset a few days ago and the problem went away for at least 48 hrs.
The clock always loses time, never gains.
Time fluctuations seem to happen suddenly and in large chunks. I downloaded an app called ClockSync, which informed me that my clock was 468 seconds off at 6:36 am. The app is set to check every hour, so the time must have been correct at 5:36.
I am stumped by this. Any suggestions for further diagnosis (or a fix!) would be greatly appreciated. Thanks.
-- Jon
I would also like to know this answer. I noticed the other day it was off by 10 minutes. I was almost late to work.
Sent from my HTC One X using Tapatalk 2
this happened to me the first 2 days i owned the phone, i upgraded to 1.82 and hasnt happened since
Overnight my phone ends up a few minutes off.. but I haven't tried the 1.82 RUU update yet - sort of leary to flash things without a different recovery.
snowkilts said:
It does not seem to matter whether I have the time set to Auto or Manual. In fact yesterday, with the correct time set manually, the time would jump off by about half an hour when I set it to Auto.
Click to expand...
Click to collapse
Sounds like it is your local tower. Auto means read time information (local time as well as time zone) from cell tower.
AT&T has a lot of time related problems with its 2G GSM towers (those need time to be set by AT&T). Its 3G/4G towers don't have this problem because WCDMA requires those towers have their own GPS chip onboard, IIRC.
Similar issue...
verks said:
I would also like to know this answer. I noticed the other day it was off by 10 minutes. I was almost late to work.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
...in Essex County NJ. But after several changes from AUTO to MANUAL and back and forth the problem seems to have disappeared. No issues for the past week.
Never had a problem with the system time, are you using an older SIM perhaps?
Sent from my HTC One X using Tapatalk 2
Askal007 said:
Never had a problem with the system time, are you using an older SIM perhaps?
Click to expand...
Click to collapse
How "older" can it be? Its a MicroSIM!
I don't see how this problem could be SIM related.
Noticed it this morning here. A reboot got it back up to the correct time.. Cue Steve Miller.. time keeps on slipppin...
foxbat121 said:
Sounds like it is your local tower. Auto means read time information (local time as well as time zone) from cell tower.
AT&T has a lot of time related problems with its 2G GSM towers (those need time to be set by AT&T). Its 3G/4G towers don't have this problem because WCDMA requires those towers have their own GPS chip onboard, IIRC.
Click to expand...
Click to collapse
I don't think so. I am well covered by 4G. Also I've been on manual pretty much exclusively. Its been better lately though. Just losing a few seconds here and there.
Sent from my HTC One X using xda premium
snowkilts said:
I don't think so. I am well covered by 4G. Also I've been on manual pretty much exclusively. Its been better lately though. Just losing a few seconds here and there.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I've noticed it in two separate areas, about 140 miles apart. When away from home, it was only off about 30 minutes. Both areas I have good 3G/4G coverage.
Yesterday, while at my office, the phone lost 3 hours and my morning alarm went off while I was sitting at my desk.
This morning, it jumped ahead 6 hours and my weather widget said I was in Paris.
I'm on a stock AT&T HTC One X, and I'm thinking about returning it.
1.83 ROM seems to solve the problem
As an earlier poster noted -- upgrading to 1.82 ROM seems to resolve the problem.
I'm using a very helpful app called ClockSync (you've got to love an app with a "Blame Google" button).
Using the 1.77 ROM, ClockSync was correcting an 45 seconds per day. With the 1.83 it's about 7 seconds per day. Using manual time exclusively.
Cheers,
-- Jon
I have the same problem. I went to manual time from network time and it fixes the problem.