Why is there no Silver/Blue aluminium builds on the internet?
I can only seem to find the ceramic black MAO one. I dont want to get that version as i have seen various chipping issues surfacing on the internet.
Also does HTC replace the phone if it does chip? and is this with the standard warranty statement included or do i need the actual receipt ?
Edit: Im in the UK if that helps
read through the thread on 'micro oxidation' when it comes to chipping. Long story short, HTC admits this is a cosmetic problem and will not officially replace the phone under warranty, at least not anymore.
So my suggestion is if you want to risk it, buy it from a respectable retailer (ie: myphone,amazon,expansys etc) that have a specific policy when it comes to returns that if in 30 days you get a defect, you can return it.
i returned 3 phones and got refunded in the end from amazon(brilliant service) but i wont be buying htc anymore.
vasp3690 said:
read through the thread on 'micro oxidation' when it comes to chipping. Long story short, HTC admits this is a cosmetic problem and will not officially replace the phone under warranty, at least not anymore.
So my suggestion is if you want to risk it, buy it from a respectable retailer (ie: myphone,amazon,expansys etc) that have a specific policy when it comes to returns that if in 30 days you get a defect, you can return it.
i returned 3 phones and got refunded in the end from amazon(brilliant service) but i wont be buying htc anymore.
Click to expand...
Click to collapse
Thats why i want a silver one but cannot seem to find any on the internet. Any reason as to why this is ? (im in the uk)
Any of the U.S. T-mobile models will be Blue/Silver. People are listing them as "Black", but there are no Black U.S. One S's yet.
trippinz said:
Thats why i want a silver one but cannot seem to find any on the internet. Any reason as to why this is ? (im in the uk)
Click to expand...
Click to collapse
amazon has it for 480GBP sim free.
search for htc one s grey
interestingly enough the black now costs 370!!! instead of 415 that it was initially
I think HTC doenst have a exact colorname for the Grey/Blue one. In germany the shops call it metallic gray/grey. Price about 444€.
Gesendet von meinem HTC One S mit Tapatalk 2
Official name is "gradient metal"
So why are there no 'gradient metal' versions on ebay ? I can only find out of uk sales for that version
i wouldnt buy a phone off ebay. no guarentees. Besides it may be that everyone is after a grey one since the black one is crap
trippinz said:
So why are there no 'gradient metal' versions on ebay ? I can only find out of uk sales for that version
Click to expand...
Click to collapse
They are available from the carriers.
I wanted to buy a carrier-free one and couldn't find one (although this was in the first week of release) hence purchasing from 3UK - I'm surprised they are still not available.
Handtec site says due in soon and taking preorders; exspansys the same. I'm guessing all the independant retailers decided the black would be more popular and are now left holding lots of black stock whilst the carriers went for both.
I have to say the 3UK bloatware isn't as bad as I expected and I'm glad I bought the phone despite really wanting it "vanilla"; there is no external branding. If you really do want the grey version then I'd suggest it's worth considering buying from the high street.
us customs
does any one have any idea for if ordering the phone from the UK(clove) to the US will charge me to pay duties(customes fee) when the device get to the US?
or does it get straight to the address?
Thanks
gingi007 said:
does any one have any idea for if ordering the phone from the UK(clove) to the US will charge me to pay duties(customes fee) when the device get to the US?
or does it get straight to the address?
Thanks
Click to expand...
Click to collapse
http://www.cbp.gov/xp/cgov/trade/basic_trade/internet_purchases.xml
(Can you tell I'm bored atm )
thanks
thank you for the link.
still i couldn't understand if they will charge or not... it quite vaguely
Related
price cut today at O2 UK
Same price as old Desire!!!
£329 + £10 top up! (free unlock from o2)
go website! to o2
Who's getting one!?
wonder if its the same instore, and does it have any O2 branding on it?
1 prob not
2 prob yes
jfran said:
wonder if its the same instore, and does it have any O2 branding on it?
Click to expand...
Click to collapse
yes there will no software branding. but i dont think there will be any physical o2 logo brandings..
Should i get this or the Samsung Galaxy S i9000 ??
olyloh6696 said:
yes there will no software branding. but i dont think there will be any physical o2 logo brandings..
Should i get this or the Samsung Galaxy S i9000 ??
Click to expand...
Click to collapse
i prefer desire s over the Samsung Galaxy S i9000
go to the shop & give them both a try & see what feels better for you
O2 didn't cut the price today. It has been this price for awhile now.
kartkk said:
i prefer desire s over the Samsung Galaxy S i9000
go to the shop & give them both a try & see what feels better for you
Click to expand...
Click to collapse
thanks.
i have already tried the i9000 out loads and loads of times and i already have a tab which is similiear.
i havemt treid out the ds though, only the increible
my only concern is the community isnt big enough as the desire was at tgis time last year! everyones moving on to the dual cores
olyloh6696 said:
thanks.
i have already tried the i9000 out loads and loads of times and i already have a tab which is similiear.
i havemt treid out the ds though, only the increible
my only concern is the community isnt big enough as the desire was at tgis time last year! everyones moving on to the dual cores
Click to expand...
Click to collapse
every one here has the same concerns too...hope the community gets bigger..there has been a recent increase in the number of people here hope it gets better
but i can tell you that the build quality of the DS is much better than the galaxy s i fell it also looks better & is the correct size...but peoples tastes differ...
kartkk said:
every one here has the same concerns too...hope the community gets bigger..there has been a recent increase in the number of people here hope it gets better
but i can tell you that the build quality of the DS is much better than the galaxy s i fell it also looks better & is the correct size...but peoples tastes differ...
Click to expand...
Click to collapse
yeh, is this also going to make a US release? if not our community will be qute small and there will be very little development. TBH, i cant see many peopl going for this device. they will mostlikely to forward with the dual core phones...Thats probably why o2 have mad it cheap - not many ppl are buying it
I think this has superior software, and hardware to the SGS, its also much newer... but battery life how will it be??
I'm planning on getting one but I don't fancy shelling out £400 for a sim-free unit.
I did see the o2 store having them in stock for £330.
BUT I have a few questions:
1. They can unlock it free? Don't you need to be on the network for a while and pay for them to unlock?
2. Is there any o2 branding on the back or front?
3. Is there any o2 bloatware installed?
4. Have o2 disabled any features? Such as wi-fi hotspot?
5. Is there an o2 logo on the bootscreen?
I like to have my phones clear of any bloatware and any branding. But £400 is a bit much for me for a phone.
nicky041192 said:
I'm planning on getting one but I don't fancy shelling out £400 for a sim-free unit.
I did see the o2 store having them in stock for £330.
BUT I have a few questions:
1. They can unlock it free? Don't you need to be on the network for a while and pay for them to unlock?
2. Is there any o2 branding on the back or front?
3. Is there any o2 bloatware installed?
4. Have o2 disabled any features? Such as wi-fi hotspot?
5. Is there an o2 logo on the bootscreen?
I like to have my phones clear of any bloatware and any branding. But £400 is a bit much for me for a phone.
Click to expand...
Click to collapse
1) they unlock it if you email them or something. i read it on the website. its free and easy. you dont need to have the phone for any required time
2) no physical o2 branding.
3) yes there is some o2 bloatware on it. such as apps, boot screen, pictures, videos, ringtones.
4) not sure. probably not.
5) yes i've seen it on the old desire.
Imo, get this and then flash an unbranded htc official rom somehow its much cheaper than buying it simfree.
Actually considering this now or SGS II as it will have a price drop and has a large community!
anyone else going for this?!
Sent from my iPod touch using Tapatalk
olyloh6696 said:
1) they unlock it if you email them or something. i read it on the website. its free and easy. you dont need to have the phone for any required time
2) no physical o2 branding.
3) yes there is some o2 bloatware on it. such as apps, boot screen, pictures, videos, ringtones.
4) not sure. probably not.
5) yes i've seen it on the old desire.
Imo, get this and then flash an unbranded htc official rom somehow its much cheaper than buying it simfree.
Click to expand...
Click to collapse
Hmm. Maybe I can convince carphonewarehouse to reduce the price a bit and offer a case free too XD
You can haggle :L
nicky041192 said:
Hmm. Maybe I can convince carphonewarehouse to reduce the price a bit and offer a case free too XD
You can haggle :L
Click to expand...
Click to collapse
really!? can you actually do that?
olyloh6696 said:
really!? can you actually do that?
Click to expand...
Click to collapse
sometimes :L
It depends who's working I guess.
You just ask if it comes with a case, if he says no, ask him/her what cases are available. Then look, then say that the cases are expensive for what they are and say you HAVE to have a case like its OCD. Then walk off. They sometimes ask you to come back and 'negotiate' a deal :L Sometimes works on contracts getting a couple months free etc.
Or say another company like phones4u have offered you a better deal. Then carphonewarehouse may give you an even better deal.
EDIT: And just make sure you know your stuff and not make things obvious. If you have been with carphonewarehouse for a while and you are due an upgrade but want to cancel, they are most likely to give you a great deal on a newer contract, but won't not a new phone, to keep you with them. My sister is on a 24months contract few hundred mins, unlimited text+internet for £15 a month with 14 months free.
They all negotiate to get commission. As long as the deal doesn't make them a loss than they should be fine.
nicky041192 said:
sometimes :L
It depends who's working I guess.
You just ask if it comes with a case, if he says no, ask him/her what cases are available. Then look, then say that the cases are expensive for what they are and say you HAVE to have a case like its OCD. Then walk off. They sometimes ask you to come back and 'negotiate' a deal :L Sometimes works on contracts getting a couple months free etc.
Or say another company like phones4u have offered you a better deal. Then carphonewarehouse may give you an even better deal.
EDIT: And just make sure you know your stuff and not make things obvious. If you have been with carphonewarehouse for a while and you are due an upgrade but want to cancel, they are most likely to give you a great deal on a newer contract, but won't not a new phone, to keep you with them. My sister is on a 24months contract few hundred mins, unlimited text+internet for £15 a month with 14 months free.
They all negotiate to get commission. As long as the deal doesn't make them a loss than they should be fine.
Click to expand...
Click to collapse
ah, i see quite smart!
I'm a payg customer anyway with a contract on giffgaff. so i only get simfree phones. (or can be unlocked)
my friend did that when he got his htc legend on vodaphone. thanks for the tip!
personally, im getting it from o2 payg in summer. or hopefully by then, the incredible will match its price
Looks like this may be the way to go rather than buying SIM free, which is about £380...
These guys claim to be able to unlock any HTC phone for $15.75 too (about £10).
http://www.htcsimunlock.com/
I might wait until the Desire S gets rooted though, and by that time the price will have dropped more - especially when the dual cores are out. I hope so anyway.
Komatoes said:
Looks like this may be the way to go rather than buying SIM free, which is about £380...
These guys claim to be able to unlock any HTC phone for $15.75 too (about £10).
http://www.htcsimunlock.com/
I might wait until the Desire S gets rooted though, and by that time the price will have dropped more - especially when the dual cores are out. I hope so anyway.
Click to expand...
Click to collapse
same here!
o2 will do a free unlock , so u dint need to gi to that website!
i'll be getting mine in summer
Yes I noticed before that you said they will unlock it for free, but I'm not convinced! (no offence!)
I went to the o2 store yesterday and they said you have to wait 3 months before you can unlock it and will cost £15.
Can anyone confirm if Tmobile USA will or will not get the MAO (Micro Arc Oxidation) edition or not cause I have gotten to sources about it getting and not getting.
According to engadget.com "For better or for worse, HTC's black, plasma-heated micro arc oxidation (MOA) finish with red accents isn't making it to T-Mobile."
and according to androidauthority.com "There’s apparently more twist to the story. The HTC One S variant that T-Mobile will ship on April 25 is the blue-ish variant of the phone, with the black & red one to be made available in June. The casing on the former won’t have the same Thor-inspired micro-arc oxidation treatment as the latter, which is a bit of a bummer."
Cause if tmoible is not coming out with MAO edition then I'll upgrade my phone next week. But if they are then I'll wait til June to get it.
Thank you
MAO Black/red version is not going to debut in April with the gradient blue version.
So for now, no , in June maybe but its odd why one color would be released 2 months later than the first one.
I'm hesitating about should i get the grey or take the chance of a 50 50 MAO in June. I"m getting really sick and tire of my HTC Desire right now. So I want to be absolutely positive if MAO is coming out in June or not so I can commit and wait it out the best I can.
I'm going for the gradient blue version, you are right in that there is no guarantee a black/red one will even come out for T-Mobile.
Personally I like the color of the gray/blue version and after hearing all the chipping reports, it confirmed my choice to get the gradient blue at the release. I guess it would be best to wait for the 7PM HTC One S reveal gathering in NYC to end first to see if they give any indications of releasing a different color at a later date.
Waiting until July only to find out that T Mobile is still carrying the gradient blue one only hurts..
I personally like black and red color that's why I want to commit to the MAO edition over the gradient blue.
AndroidBlizzard said:
I guess it would be best to wait for the 7PM HTC One S reveal gathering in NYC to end first to see if they give any indications of releasing a different color at a later date.
Waiting until July only to find out that T Mobile is still carrying the gradient blue one only hurts..
Click to expand...
Click to collapse
If they don't announce it tonight I'm not waiting...
If anybody is watching that thing can you announce the verdict if they are going to have MAO or not here. I would really much appreciate it. Thank You
I've been waiting for too long for new phone.....6 month now, dont know if i can wait any longer
kolyan said:
I've been waiting for too long for new phone.....6 month now, dont know if i can wait any longer
Click to expand...
Click to collapse
If you think 6 months is long, I've been with my desire for 2 years. I think it's time for him to retire as my backup.
nightang3l said:
If you think 6 months is long, I've been with my desire for 2 years. I think it's time for him to retire as my backup.
Click to expand...
Click to collapse
its been longer since i purchase something new from Tmobile. last phone i bought was Vibrant, then traded for HD2 + $50, then for G2x + also $50.
So does anyone have any news about the MAO from the HTC One S event for Tmobile USA
nightang3l said:
So does anyone have any news about the MAO from the HTC One S event for Tmobile USA
Click to expand...
Click to collapse
i doubt it
nightang3l said:
So does anyone have any news about the MAO from the HTC One S event for Tmobile USA
Click to expand...
Click to collapse
It's weird, I can't find coverage of this event anywhere...
Anyway, I'm guessing not otherwise someone would have mentioned it. Plus T-Mobile's official page doesn't mention anything about the black version.
http://htc.t-mobile.com/one/s-4g-phone
shadow.8 said:
It's weird, I can't find coverage of this event anywhere...
Anyway, I'm guessing not otherwise someone would have mentioned it. Plus T-Mobile's official page doesn't mention anything about the black version.
Click to expand...
Click to collapse
I read a review which referred to a black version coming later...but nothing from T-mobile. Can't remember which site review though.
as fate has decided i will be getting the blue one cause my mom spill some water on her se x10 -.-
Yes T-Mobile USA will be releasing the black one aka micro arc oxidation in June, the reason was delayed was due to the chipping issues.
Source: T-Mobile Staff
ucontreras said:
Yes T-Mobile USA will be releasing the black one aka micro arc oxidation in June, the reason was delayed was due to the chipping issues.
Source: T-Mobile Staff
Click to expand...
Click to collapse
T-Mobile staff isn't the best source.
joshnichols189 said:
T-Mobile staff isn't the best source.
Click to expand...
Click to collapse
I also work for T-mo and have heard from MULTIPL HTC reps that we will be getting black/red in June. They said it was because they found a problem with finishing process for the black/red. Same reps told me they knew about the chipping problem before T-mo OR HTC was telling customers it was a known issue..
Scupra said:
I also work for T-mo and have heard from MULTIPL HTC reps that we will be getting black/red in June. They said it was because they found a problem with finishing process for the black/red. Same reps told me they knew about the chipping problem before T-mo OR HTC was telling customers it was a known issue..
Click to expand...
Click to collapse
Sorry, I should have said T-Mobile staff USUALLY isn't the best source
Thanks for the info! Too bad I just got the gradient one and am in love.
Scupra said:
I also work for T-mo and have heard from MULTIPL HTC reps that we will be getting black/red in June. They said it was because they found a problem with finishing process for the black/red. Same reps told me they knew about the chipping problem before T-mo OR HTC was telling customers it was a known issue..
Click to expand...
Click to collapse
HTC NEVER said to customers that this was a known issue. At least not in the UK. All they are still saying is that the issues are not related to a batch but perhaps only a few handsets and we should replace our phones through the retailers to get it faster.
No HTC official has accepted OR verified that there is an upcoming 'better' batch.
So if some reps already knew they were problems and now also know that HTC supposedly is fixing it, I feel HTC should replace all the phones they have already sold. Otherwise this is a plain cover-up with the current owners being the fools of the situation
sent with HTC1S
Well, as most of you know, the HTC One X+ was announced today. Would it be stupid to buy an One S or should I wait for a One S+?
Many Thanks,
Boeingdude777
BoeingDude777 said:
Well, as most of you know, the HTC One X+ was announced today. Would it be stupid to buy an One S or should I wait for a One S+?
Many Thanks,
Boeingdude777
Click to expand...
Click to collapse
I just got this phone yesterday and I love it. imo I think the one x looks better but I love how compact this phone is for how big the screen is. cant go wrong that. as far as im concerned the one x+ still isn't too much of an upgrade besides its hd screen
I think you can't go wrong with either. The One X does feel good and solid and the bigger screen is awesome too. But the One S is so thin and sexy; even with a case. I went back to stock for the new update and this thing is even faster.
In my opinion, the only reason somebody would get a One X is because of the bigger screen. Even though the One is is marketed below the One X, it certainly does not feel or operate like it.
I don't think there will be a One S+. The way I see it, the One X+ was a small bump that gave the US a non-LTE but Tegra3 version. If you want the big screen, I would wait, but I'm really happy with the One S for the already stated reasons.
These can be found for $250 on craigslist. Buy it now sell it later without losing a dime.
woody296 said:
These can be found for $250 on craigslist. Buy it now sell it later without losing a dime.
Click to expand...
Click to collapse
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Closed Source Project said:
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Click to expand...
Click to collapse
Me.........
I have a One S for sale brand new in the box unopened! With a brand new smoke cruzerlite case $400
LibertyMonger said:
I have a One S for sale brand new in the box unopened! With a brand new smoke cruzerlite case $400
Click to expand...
Click to collapse
Interesting, do you know how much they usually cost?
Closed Source Project said:
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Click to expand...
Click to collapse
I purchase both my Nexus One and my Nexus S on craigslist. Its up to the buyer to make sure they don't get scammed. I take someone with me so I don't get robbed/jumped and I make sure the phone is working and I can make a call before money is even shown. Craigslist is a wonderful place to get stuff. The only people that get scammed on there are the gullible ones.
BoeingDude777 said:
Interesting, do you know how much they usually cost?
Click to expand...
Click to collapse
Not sure but I know my carrier has them listed for $600 I think. I just got 4 of them for my family and not sure i will keep mine I like my Galaxy Nexus and would like to sell my HTC to save the $ for the next Nexus.
Closed Source Project said:
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Click to expand...
Click to collapse
I just got a new one from craigslist a couple days ago, nothing wrong with getting stuff off of CL.. especially since phones come with a 1 year manufacture warranty if there is a issue with it (besides cracked screens).
Just bought HTC One S from a "nice" dude I found on Craigslist. The guy apparently works for T-Mobile, and we completed the transaction at a T-Mobile store. I paid $275 for a brand new HTC One S. I wanted a Galaxy S3 originally but getting a One S for around 60% of a GS3 price feels good. It's a good phone for the price for sure.
HTC One S is a great phone, if you enjoy compacted efficiency.
This phone is great IMO it all comes down to what you like, go on YouTube watch some reviews and see what you think.
Sent from my HTC One S using xda app-developers app
melcali said:
lmao. I actually don't mind phones made with plastic. i loved the G1 to death. thought it felt great. But the new S3 feel very cheap to me.
Click to expand...
Click to collapse
I loved my G1 as well, there is a difference between cheap plastic and premium plastic.. compare the N9/one x with the galaxy s 2 hahah
paperecho said:
I purchase both my Nexus One and my Nexus S on craigslist. Its up to the buyer to make sure they don't get scammed. I take someone with me so I don't get robbed/jumped and I make sure the phone is working and I can make a call before money is even shown. Craigslist is a wonderful place to get stuff. The only people that get scammed on there are the gullible ones.
Click to expand...
Click to collapse
You can always rendezvous with the craiglist seller in a bank or ATM machines as there are always camera's there and you can verify the phone is legit and then get the money from the ATM and that way if you ever have to file a complaint, you will have the time and hopefully the camera captured you and the seller doing the transaction in the bank lobby
i31us said:
You can always rendezvous with the craiglist seller in a bank or ATM machines as there are always camera's there and you can verify the phone is legit and then get the money from the ATM and that way if you ever have to file a complaint, you will have the time and hopefully the camera captured you and the seller doing the transaction in the bank lobby
Click to expand...
Click to collapse
or you can have the guy meet you outside your house and set up a camera haha
As much as this Craigs list thing is hijacking the thread I suppose I'll participate..Just meet inside a McDonald's. Public, cameras, plenty to choose from. But always, always put your SIM and micro sd in and check all functions first.
Sent from my HTC One S using xda app-developers app
So can anyone answer the question about the differences between the 2 one S versions in terms of reliability?
Sent from my MB860 using xda premium
So recently I repaired my HTC One X's screen for the second time.. (I should have just bought a case and saved myself 120$ that I don't have) However through a course of events the power flex cable broke, the one that runs to the one off button. After some searching on the internet I was able to find the part I needed however there are two versions, one for the US and Canada HTC and another for the international versions. I have the US and Canada phone but the only places I could find the part are through OEM sources and to buy from them I need to run a company. So I was wondering would it be alright to buy the international version for the US phone? I know the actual hardware wouldn't cause any problems but I'm not sure if they would fit... The only other alternative I have is to buy a 60$ broken phone and steal the piece from that. If anyone has ideas on possible alternatives besides the options I have I am all ears.
I have links to them but I am unable to post them since I don't have ten posts.
CodeGlue said:
So recently I repaired my HTC One X's screen for the second time.. (I should have just bought a case and saved myself 120$ that I don't have) However through a course of events the power flex cable broke, the one that runs to the one off button. After some searching on the internet I was able to find the part I needed however there are two versions, one for the US and Canada HTC and another for the international versions. I have the US and Canada phone but the only places I could find the part are through OEM sources and to buy from them I need to run a company. So I was wondering would it be alright to buy the international version for the US phone? I know the actual hardware wouldn't cause any problems but I'm not sure if they would fit... The only other alternative I have is to buy a 60$ broken phone and steal the piece from that. If anyone has ideas on possible alternatives besides the options I have I am all ears.
I have links to them but I am unable to post them since I don't have ten posts.
Click to expand...
Click to collapse
I doubt you'll find anyone that will be able to give you a difinitive answer since there's very little chance that anyone here has bought both phones, opened them up and compared the parts. We know that the international and carrier locked versions do not have the same internals, the international one X is also a bit thicker. It would be up to you if you want to take the risk but your safest bet would be to buy the part designed for your phone model.
You're welcome to send me the links via PM and I can check them and give my best guess but like I said, it would not be a difinitive answer.
have this phone for maybee 2 weeks now, and the screen cracked the 2nd day.
Ihave been looking for a new screen since then with no luck.
Found a new screen in india but i cant belive i cant find any spare parts here in EU
Any help would be aprecciated
wtf htc
I would call HTC and try to do whats called a buyers remorse and get a replacement for free it will work as long as you have had the phone less than 30 days that's what I did for my broken u12 and got a replacement overnighted for free!!!
i called but that buyer remorse thingy works probably only in america, i called in germany and i cant even send my phone to be repaired because they dont repair phones outside germany and in croatia there isnt any repair service
PS
they told me that the repair would take a month because they have to order the display from taiwan
so guys dont break your display for gods sake
Waiting for my phone now since 9th of July because they had to order parts and apperiantly they get delivered by a donkey throught Asia. It's some internal hardware and was not even my fault. Support being rude and super stupid. Never HTC again.
Sent from my CMR-AL09 using Tapatalk
MirageBlader said:
Waiting for my phone now since 9th of July because they had to order parts and apperiantly they get delivered by a donkey throught Asia. It's some internal hardware and was not even my fault. Support being rude and super stupid. Never HTC again.
Sent from my CMR-AL09 using Tapatalk
Click to expand...
Click to collapse
yes, same here, i spoke with htc support germany and the lady didnt understand half of what i was asknig
her german was very bad, only replied yes yes and kept on asking stuff writtten on her screen
terrible support
Today I got my phone back. So far it's working but it was the worse experience I ever had with any support. It was even do bad that the manager of the store where I bought it, offered me a new phone if it comes back broken again. HTC wrote down that my phone has a battery issue even though I even made a video for them. It's working so far so I am good. I wish you good luck and hopefully I comes back soon.
Sent from my HTC U12+ using Tapatalk
Does Germany have a similar organization that's here in America?
Better business bureau
Basically it's an organization you can file complaints to about a Company. They can't force the company to do anything, but they're a reputable organization. Companies would rather have them say good things about how they handled the complaint. All public image that could hinder sales.
A lot of the Htc customer service nightmares seem to happen outside the North America. I would hope that they could be pressured to perform better if enough people report it.