My girlfriend is out of town right now visiting a school and called me tonight saying her data has suddenly stopped working. She does not have the data icon in her notification bar at all.
I asked her to verify that it was not in airplane mode, and it was not. I am not familiar with her phone and am not sure what else to try.
Her phone is entirely stock and on T-Mobile. Until today she had full 4g capability, now seems to have no data what so ever.
Any suggestions on what I could have her try?
Did she contact T-Mobile and verify there is service in the area she's visiting, unfortunately T-Mobile doesn't provide service everywhere
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QUIETLYloud said:
Did she contact T-Mobile and verify there is service in the area she's visiting, unfortunately T-Mobile doesn't provide service everywhere
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Yes she has been there 4 days and had it up until this afternoon. Knowing her, I've got a feeling she somehow disabled it. I just didn't know if perhaps anyone would know of some way she may have done so other than turning on airplane mode.
For example, my fascinate has a mobile data toggle on the notification bar, hers does not, but I didn't know if there was one elsewhere maybe.
There should be an option to enable/disable data in settings under wireless networks.
On this phone it's settings, wireless and network, mobile networks, enable data packet. It might not say exactly the same thing on the exhibit, but it should be close to that.
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Related
Sometimes when connected to 4G, I will lose data entirely. When I check wireless settings, the mobile network says turning on and won't do anything. A reboot fixes it but it is annoying.
Anyone else experience this?
BAMF Stripped 1.8 w/ leanKernel
yeah me too....actually I have no data at the moment.
*edit Ok now I've moved up to 1x...... WHOOOOOOOOO!
engagedtosmile said:
Sometimes when connected to 4G, I will lose data entirely. When I check wireless settings, the mobile network says turning on and won't do anything. A reboot fixes it but it is annoying.
Anyone else experience this?
BAMF Stripped 1.8 w/ leanKernel
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It's Verizon working on their network. People keep trying to troubleshoot it as a software problem, it's a network problem.
Sent from my ADR6400L using XDA Premium App
Same thing was happening to me all morning. I'm glad to see I am not the only one having this issue. As usual, Verizon Tech support said that there was no issues on their end.
akanatrix said:
It's Verizon working on their network. People keep trying to troubleshoot it as a software problem, it's a network problem.
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Would that show the phone being unable to turn on the mobile network entirely? Seems weird but I guess I will wait a few days.
i had this too alot when running a froyo radio. i went to mr2.5 and haven't had the issue since.
I was about to ask if anyone was having any weirdness with 4G today... I tested my speeds using the speakeasy website and the upload speeds were fine (2.5-3Mbps) but the download speeds were incredibly slow, under 1 Mbps every time I tried. Guess it's issues with verizon testing the network.
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4g fine in chicago 22mbps down, 4 mbps up, speedtest browser test.
the problem is the mobile hotspot software. just download the open garden wifi tether on the market
Yeah I'm having the same problem. I went to VZW and they are sending me a replacement phone. I usually run CM7 but that's an extra pain to get data back. Hopefully this problem is resolved soon.
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Data has been sketchy at best in SLC today. It's getting a bit annoying to say the least.
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engagedtosmile said:
Would that show the phone being unable to turn on the mobile network entirely? Seems weird but I guess I will wait a few days.
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Definitely big red doing work... CSR's aren't informed about that stuff, and yes, our 3g, 4g, and even 1x operate on a new section of the network.... If it persists use the modem settings @ ##778# edit mode, password 000000, turn revA on....
Sent from my AdasR6400L from the matrix->
I am about to travel overseas. I'm not going for long enough to warrant getting a PASYG sim but will have near constant access to wifi. I'm with t-mo USA and have wifi calling set up and use Google voice for texting and vm. What's the easiest way to turn voice and mobile data off but keep wifi on? Best solution I could think of was to take the sim out, are there other better options?
Idk about your phone since im an evo owner but you should be able to turn on airplane mode on your phone and have wifi on at the same time. I do it quite often on my evo actually. So you will have all your carriers radios off so no charges, and still use voice for calls and texts.
Try doing it really quick and report back if u can or can't so I can try to help with another solution
Sent from my PC36100 using XDA App
Edit: ok so this is not perfect. Wifi calling is disabled when in airplane mode, which IMO is stupid. I guess they are trying to get some roaming fees if you leave the Intl wifi signal.
Going to try wifi calling with the sim out.
All but wifi. And no problem
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PhxkinMassacre said:
All but wifi. And no problem
Edit: never used wifi calling so I didnt know about that. Only wifi texted. So idk...
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Sent from my PC36100 using XDA App
If there is no t-mo sim card, wifi calling is also disabled. I tried with no sim and a UK PAYG sim both same result, no wifi calling.
Well that's two good options that should work but don't.
Ok I found a solution. Send me a pm and I will type you a guide and some screen shots in the afternoon tomorrow. I have to go to bed for work in the morning. So once I get off ill send you instructions on how to do it.
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PM sent
10 char
Is there a way to switch off 4g on the verizon SGIII and leave on the 3g to save some battery?
I don't want to turn off mobile data completely but i can't find how to turn off 4g like on the galaxy nexus.
I'm looking for the same feature as well. I haven't been able to find it yet. I've been having issues with the phone not having a data connection while on 4g. 3g works fine and i'd like to force it to drop from 4g to 3g.
I called VZW and their technicians were stumped that there was no way to disable the 4g radio in the settings. They were also confused as to why I get wifi notifications when the wifi is turned off (thanks verizon. I pay for unlimited data and i get nagged to use wifi).
if verizons is like sprints it eould be under settings-> more settings-> mobile networks and switch it from cdma/lte to cdma
Sent from my SPH-L710 using xda app-developers app
yeah, i looked there, but the only options are LTE- verizon internet and EHRPD- verizon internet
does anyone know if the EHRPD is cdma only?
mybook4 said:
I'm looking for the same feature as well. I haven't been able to find it yet. I've been having issues with the phone not having a data connection while on 4g. 3g works fine and i'd like to force it to drop from 4g to 3g.
I called VZW and their technicians were stumped that there was no way to disable the 4g radio in the settings. They were also confused as to why I get wifi notifications when the wifi is turned off (thanks verizon. I pay for unlimited data and i get nagged to use wifi).
Click to expand...
Click to collapse
They were to busy worrying about the damn bootloader
Sent from my ADR6400L using Tapatalk 2
also looking for this.
hoping someone can write up a quick and easy app for toggling
Freshgeardude said:
also looking for this.
hoping someone can write up a quick and easy app for toggling
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Use the app called Phone Info (free in the market) Open it and choose device settings. Scroll down and click in the box with the arrow in the lower right corner and select whatever reception you want.
Waldo_ said:
Use the app called Phone Info (free in the market) Open it and choose device settings. Scroll down and click in the box with the arrow in the lower right corner and select whatever reception you want.
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^this is truth and the most popular way to switch to 3g
so is it just "cdma only" that we want using the phone info program or something else? there's a ton of option in the drop down.
byproxy said:
so is it just "cdma only" that we want using the phone info program or something else? there's a ton of option in the drop down.
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Click to collapse
you want cdma auto (prl). CDMA Only won't give you 3G.
Switching back to 4G
Quick Question....I've used this app to bump my phone into 3G and it works great, but now I can't get it back to 4G. I'm with Verizon, and I've tried all of the LTE settings in the drop-down menu. How can I get my 4G back?
tdetroit said:
Quick Question....I've used this app to bump my phone into 3G and it works great, but now I can't get it back to 4G. I'm with Verizon, and I've tried all of the LTE settings in the drop-down menu. How can I get my 4G back?
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I'm in the same boat. I used this app to turn off 4g but now I can't get it back. What's the trick??
If u are using jelly bomb theme there seems to be an issue with getting back to 4g. If u aren't just select LTEcdmaevdo and u should be back to 4g
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1Android said:
If u are using jelly bomb theme there seems to be an issue with getting back to 4g. If u aren't just select LTEcdmaevdo and u should be back to 4g
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I'm running Beans's rom. is that the issue?
mpetruzz said:
I'm in the same boat. I used this app to turn off 4g but now I can't get it back. What's the trick??
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I had to flash back to stock to get 4g back. I re flashed synergy and stopped using the app.
tdetroit said:
Quick Question....I've used this app to bump my phone into 3G and it works great, but now I can't get it back to 4G. I'm with Verizon, and I've tried all of the LTE settings in the drop-down menu. How can I get my 4G back?
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Click to collapse
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4G
drbveb88 said:
I had to flash back to stock to get 4g back. I re flashed synergy and stopped using the app.
Argh....I flashed back to stock, and still no 4G. I even took the SIM card out for a few minutes and reseated it. This is frustrating. I checked my other phone, the trusty old Thunderbolt and it has 4G. I thought that there may have been an issue since we had heavy storms, but if that old clunker gets it, then the SG3 should. Also, mom came over with her Nexus and her 4G is working as well.
Click to expand...
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4G
Called Verizon Tech Support (besides being upgraded to the 20GB Data Share plan), and there's something wonky with my SIM card. Need to go get a new one tomorrow. Oh well....I won't use that tool again.
Which is the "real" Phone Info?
KrisPeezy said:
^this is truth and the most popular way to switch to 3g
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I did a search in Google Play for Phone Info and got 19 *THOUSAND* matches.
Which is the "real" Phone Info?
4G
Hot-Donna said:
I did a search in Google Play for Phone Info and got 19 *THOUSAND* matches.
Which is the "real" Phone Info?
Click to expand...
Click to collapse
This is the one I used: https://play.google.com/store/apps/...neInfo&feature=nav_result#?t=W251bGwsMSwyLDNd
Ok so I just got this phone from Verizon and I did not now that the service would suck, I've been all through the settings bad even using roaming apps but nothing seems to allow me to roam and get a decent reception...
Does anybody know how to unlock the roaming option from the settings?
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Have you tried using "Roam Control" app? There is no setting built in to force the roam feature.
Sent from my SPH-L710 using xda premium
dude, i just went thru the same exact thing today. i even went totally stock, kernel, recovery and everything, still stuck in roaming.
i spent hours then i did the factory reset code on the dialer ( *#7780# (Factory Reset) ) and it worked again, i was so happy because i was thinking that i have to deal with the bs with sending the phone back or getting a new sim if that was the case. i hope it works for you also.
EDIT: i thought you were stuck roaming, not that u wanted to roam hahhahaha nevermind
shades333 said:
Have you tried using "Roam Control" app? There is no setting built in to force the roam feature.
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I did try and also used the phone info app to see if I was roaming but nothing changes.
Is there any way to update the Prl? To see if a different prl will give me better reception
Sent from my SCH-I535 using xda premium
Go to settings then data usage and hit menu and you can turn roaming on.
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mysterysauce said:
Go to settings then data usage and hit menu and you can turn roaming on.
Sent from my SCH-I535 using xda app-developers app
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Thanks... I got mine working but my wife isn't getting roam signal... I guess i'm gonna do the same process i did to mine...
Thanks a lot everyone
Edit...
I take back what i said. so basically im roaming and can make phonecalls but i get no network access and even though my phone says roaming voice and data i cannot access data...
here are my screen shots
Please help me out here - I'm not new to flashing ROMs but this is new to me.
I was on Dirty Unicorns 4.3 AOSP ROM. All was great until I turned off mobile data to save battery. Upon turning back on, I was only in 3g. I switched my network over to LTE/CDMA/3vdo, and LTE came back. All was fine again until later that day.
Suddenly I couldn't make a call, or send a text. This has been like this for hours now. My IMEI is not zero, so that isn't the issue. What else could be the issue? I try calling someone and it says no mobile network available. However I just received a text and also I can use mobile internet just fine.
I've also tried restoring to a previous ROM and that didn't work. What gives?
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PsiPhiDan said:
Please help me out here - I'm not new to flashing ROMs but this is new to me.
I was on Dirty Unicorns 4.3 AOSP ROM. All was great until I turned off mobile data to save battery. Upon turning back on, I was only in 3g. I switched my network over to LTE/CDMA/3vdo, and LTE came back. All was fine again until later that day.
Suddenly I couldn't make a call, or send a text. This has been like this for hours now. My IMEI is not zero, so that isn't the issue. What else could be the issue? I try calling someone and it says no mobile network available. However I just received a text and also I can use mobile internet just fine.
I've also tried restoring to a previous ROM and that didn't work. What gives?
Sent from my SCH-I535 using xda app-developers app
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Keep searching, this issue has been reported multiple times and there's an answer somewhere. I don't use AOSP roms, but maybe look in the CM10.2 Q&A and see if there's a specific fix for this issue when this happens.
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Just some more details...
My IMEI is fine.
My network is on "LTE/CDMA/evdo"
I do NOT have roaming bars.
My mobile network comes in and out randomly. If it's showing bars, my calls get stuck at "dialing" and never go through. If I don't have bars, it just said "mobile network not available."
My phone number shows up fine in the "about phone" section.
Every thread I see for fixing this is slightly different - I have my IMEI and I have no roaming signal... so I don't want to follow instructions for a different issue. Anyone have any ideas?
Well, here's an update:
Verizon is at fault. Towers are down in my area. That explains why this made no sense. I'm glad I didn't wipe my phone yet! :thumbup:
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PsiPhiDan said:
Well, here's an update:
Verizon is at fault. Towers are down in my area. That explains why this made no sense. I'm glad I didn't wipe my phone yet! :thumbup:
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Makes sense to me. Had the classic signs. When in doubt call Verizon. The first message will be that they are having problems in your area.
Wondering if I'm having the same problem. I'm in nj and have "network unknown" but all the telephony features work fine....
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