[Q] Screen not turning off when powering off - Nexus S Q&A, Help & Troubleshooting

Hi,
I have a problem with my Nexus S. When I power off the Nexus S from the menu it shows the "Power Off- shutting down" in the middle of the screen then it buzzes as usually I believe the system is also shut down but the screen freezes and stays in that screen.
After this no buttons can be pressed and only way to get out this to remove the battery physically. I am using the latest Cyanogen (update-cm-9.0.0-RC0-crespo-signed.no.v7.p0.R) before I was using another Cyanogen 9 and there was the same issue.
So clean install after wiping did not solve the problem, do you have any suggestions?

Have you visited the CM thread to see if anybody else is experiencing these issues? Have you tried to duplicate the issue on other ROMs?

chronophase1 said:
Have you visited the CM thread to see if anybody else is experiencing these issues? Have you tried to duplicate the issue on other ROMs?
Click to expand...
Click to collapse
I've searched the issue but could not find any similar issues? I did not have the chance to try any other ROM as it is a little bit time consuming..

It takes me 10 minutes to set my phone up and reinstall my apps. Surely you've got ten minutes to spare .

ataozcelik said:
Hi,
So clean install after wiping did not solve the problem, do you have any suggestions?
Click to expand...
Click to collapse
Did you wipe everything? Even /system?

Yes I did, no luck. I tried now Codename ROM the same issue is there..

Hey Ata,
I ve the same problem . Did you solve it ?

Hi this was definitely a battery problem, and when the battery is changed the problem is gone.

Related

Help, galaxy s2x doesnt shut off completly

I was having problems with the GPS on my Koodo Galaxy S2X phone that I decided to do a factory reset on it.
The reset worked fine and then I reinstalled all my apps, all good.
except that now when I want to restart or power off the unit, it gets stuck somewhere and the hard buttons stay lit and I have to remove the battery to turn it off.
If I keep the power button pressed long enough it will reboot.
Any ideas how I can solve this?
I thought of doing a new factory reset just in case something went awol in the previous one but in the screen to do the factory reset after pressing the button "ERASE" nothing happens.
If I select to format the USB drive, a message does come up saying that its formating and then nothing.
The unit is not locked because I can continue to use it normaly. And no reset is done.
Any help would be greatly appreciated.
The unit is rooted but has the stock koodo ics 4.0.4 in it.
Could this have something to do with the root?
Any help would be appreciated.
ZeMartelo said:
I was having problems with the GPS on my Koodo Galaxy S2X phone that I decided to do a factory reset on it.
The reset worked fine and then I reinstalled all my apps, all good.
except that now when I want to restart or power off the unit, it gets stuck somewhere and the hard buttons stay lit and I have to remove the battery to turn it off.
If I keep the power button pressed long enough it will reboot.
Any ideas how I can solve this?
I thought of doing a new factory reset just in case something went awol in the previous one but in the screen to do the factory reset after pressing the button "ERASE" nothing happens.
If I select to format the USB drive, a message does come up saying that its formating and then nothing.
The unit is not locked because I can continue to use it normaly. And no reset is done.
Any help would be greatly appreciated.
The unit is rooted but has the stock koodo ics 4.0.4 in it.
Could this have something to do with the root?
Any help would be appreciated.
Click to expand...
Click to collapse
Ever find an answear to your problem? Having the same issue. For now I am simply not shuting down my phone because I am sure that pulling out the battery in the midst of a shutdown if probably not good for it.
eugkra33 said:
Ever find an answear to your problem? Having the same issue. For now I am simply not shuting down my phone because I am sure that pulling out the battery in the midst of a shutdown if probably not good for it.
Click to expand...
Click to collapse
I solved my problem by installing a new ROM (koodo v3 rom) but after doing that I think if I just had used the SUPERWIPE script might have been enough to reset the device.
At least the GPS works great now with this ROM.
ZeMartelo said:
I solved my problem by installing a new ROM (koodo v3 rom) but after doing that I think if I just had used the SUPERWIPE script might have been enough to reset the device.
At least the GPS works great now with this ROM.
Click to expand...
Click to collapse
Hi,
I've the same problem at the moment with my new s2x. I've tried restoring to the my original rom and I've also tried a different rom (Koodo v4) and the phone still won't turn off properly (the bottom button lights keep lit).
I was wondering if anyone could help. How exactly do I work the SUPERWIPE and what exactly does it entail? Sorry I'm quite new to all this just bought my first android yesterday. Thanks.
Superwipe is run with TWS or clockwork. I dont know exactly what it does but it fixed my problem.
ZeMartelo said:
Superwipe is run with TWS or clockwork. I dont know exactly what it does but it fixed my problem.
Click to expand...
Click to collapse
Thanks Martelo, I used Darkside superwipe (link here), reinstalled rom and it finally shuts off now.

[Q] Restart loop(not bootloop) - really weird

Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Hi
Did you try to remove the Sd Card ? Honor 6 reboot is often due to faulty SD Card.
Which model do you have ? L04 ?
B307 upgrade sure ?
Seb
Yes, that was my first idea, still does it though. I have the L02 and I'm not positive it was b307, but it started with 3, could be b303 if there is one.
I don't know for L02 but for L04 there is a Full ROM that you can flash with the three buttons method. (Vol+,Vol-, power and put the ROM in /dload folder on the SD card).
Maybe there is such thing for L02 ?
There is, but as I said the phone restarts even in recovery. It's like the phone restarts every 30 secs except for fastboot.
if it's not SD card or internal flash problem so, it seems to be hardware related to me (
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
xXPhoenixXx said:
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
Click to expand...
Click to collapse
Have u fixed the issue yet????
kamalnath93 said:
Have u fixed the issue yet????
Click to expand...
Click to collapse
Unfortunately not, I'm out of ideas, trying to negotiate with the seller to sort something out, I think the phone is beyond saving
Same thing happened with me. Don't have any solution. Have you fixed it?
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Its might be a battery problem Or power flex cable. Try to turn on the phone during charge
guys im facing the same problem now... waiting for any solutions
I have tried stop & uninstall some app
I've tried as quickly as I can when the phone (nokia x) is on, then I stop> uninstall I consider potentially cause this problem (facebook, whatsapp, uc browser) and then it managed to prevent the continuous restarts. but problems arise even though the application had me uninstall and then I restart the phone. and it is back again, I uninstalled the app that has remained with the error settings and restart repeatedly. who knows what else : '(
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Kuber.ksp said:
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Click to expand...
Click to collapse
my phone is working only on charhing.. pufffff
snrtrt said:
my phone is working only on charhing.. pufffff
Click to expand...
Click to collapse
Did you follow the guide here?
Sent from my Honor 8 using XDA Labs
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
https://www.youtube.com/watch?v=ceyzXavxFAw
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Borg666 said:
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Click to expand...
Click to collapse
It's really important that we use original chargers for the health of our device.

Galaxy S6 unresponsive and requiring rebooting. What to do?

Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem? Who would I turn to for help?
Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls. I need to get this fixed.
Go to Settings-About Device-Software Update. Update the software of your S6.
Tried that, my software is up to date according to settings update.
I have your problem too, you should try to install FXR Wifi Fix. It solved random reboots for me, now my phone just reboot when I download something from Play Store (maybe RAM issue).
random rebbots too
i have random rebbots to, during the day maybe 20 times
its freeze nonstop
https://www.youtube.com/watch?v=IsOAGhZvq84
tried everything but no luck
I found a "solution", reset your phone and don't configure wifi. If you never turn on wifi your random reboots will stop.
DigitallyChallenged said:
Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem? Who would I turn to for help?
Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls. I need to get this fixed.
Click to expand...
Click to collapse
i am having this same issue too, waiting on a replacement at the moment. hope this one works better
The same here. I own a german (Vodafone) S6 (non Edge; stock 5.0.2; no root) 128GB und sometimes the phone will not respond to any button when I grap it out of my pocket.
The screen keeps black and only Power + Vol Down helps...
Disabling WiFi is no solution for me. Guys, it's a Smartphone ...
Will try the above mentioned Wifi fix. Thanks!
Engelhuber said:
The same here. I own a german (Vodafone) S6 (non Edge; stock 5.0.2; no root) 128GB und sometimes the phone will not respond to any button when I grap it out of my pocket.
The screen keeps black and only Power + Vol Down helps...
Disabling WiFi is no solution for me. Guys, it's a Smartphone ...
Will try the above mentioned Wifi fix. Thanks!
Click to expand...
Click to collapse
note same that you have same problem as mine, phone stock and freeze and than reboots itself. its same problem as mine.
we should try to replay our phone @ samsung to replace our phone
Benruk said:
I have your problem too, you should try to install FXR Wifi Fix. It solved random reboots for me, now my phone just reboot when I download something from Play Store (maybe RAM issue).
Click to expand...
Click to collapse
Did you configure your Wifi after FXR Wifi Fix? I did and it didn't helped. Deinstalled Apex Launcher and had no more freezes so far... we will see
i have this problem (with freeze and reboot). 8 may a tried fixed wi-fi (FXR WiFi fix and rescue) and this help me. but today this problem appeared... and fix not helped....
DJKostroma said:
i have this problem (with freeze and reboot). 8 may a tried fixed wi-fi (FXR WiFi fix and rescue) and this help me. but today this problem appeared... and fix not helped....
Click to expand...
Click to collapse
Been having this issue but a newer update came out and haven't noticed so far... AOE3..... Most the custom roms have previous firmware and I was experiencing soft reboots until yesterday!
Rooted SM-G920I
Latest AOE3 firmware
Kjc99 said:
Been having this issue but a newer update came out and haven't noticed so far... AOE3..... Most the custom roms have previous firmware and I was experiencing soft reboots until yesterday!
Rooted SM-G920I
Latest AOE3 firmware
Click to expand...
Click to collapse
Yeah, but a reboot occur even during the firmware of recovery
DJKostroma said:
Yeah, but a reboot occur even during the firmware of recovery
Click to expand...
Click to collapse
You had a reboot in Stock recovery mode?
Kjc99 said:
You had a reboot in Stock recovery mode?
Click to expand...
Click to collapse
not really. in stock recovery (or twrp) menu good all. but is install custom (or aroma installer) freeze sometimes when you select different items during installation
Another problem emerged. even when the phone is turned off and connect it to charge. he even turned off and then restarted.

Still Reboots in Marshmallow

Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
Treizez34 said:
Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
Click to expand...
Click to collapse
I am having the same issue. Random reboots.
I already install the 6.0 three times. one sideload and two fresh installs (full wipe + factory images). I even tried to roll back to lollipop and then update again.... same problem =(
device:
Nexus 5 - 32gb international + moto360
Sorry for my English.
I have the same problem with the Nexus 5 32GB D820.
Marshmallow clean installation ran smoothly yesterday, today began to randomly reboot.
I tried to make a factory reset and left in a bootloop.
I had to re-flash the factory image.
Let's see if it happens again.
Likely defective power button
My nexus 5 32gb is also randomly rebooting on android 6.0
The same problem with D821 16 Gb. 4 times clean installation. 1 time step-by-step installation for each part of factory image - no result. Random reboots.
There is no random reboot software bug, only faulty key
GR0S said:
There is no random reboot software bug, only faulty key
Click to expand...
Click to collapse
What do you mean with faulty key? Faulty like hardware or faulty like software? Cause I have my Nexus for 1,5 years and had never problems with power button at all. The problem comes only with Marshmallow.
---------- Post added at 07:22 AM ---------- Previous post was at 06:47 AM ----------
So, there is no full restart. If you press the power button for 10 seconds, the phone will restart and you'll hear a little vibration and see "Google" logo, after that Marshmallow animation appears. Faulty key can only cause full restart effect. But in Marshmallow I have only the shell restarts, i.e. the phone restarts with Marshmallow animation (not with vibration and "Google" logo) and this lasts 3-5 seconds. This is definitely software bug.
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
beekay201 said:
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Exactly. Flashed with fastboot, no mods, no root, no any customs. Only user apps. But you are right. I'm testing all my apps and I've found 2 weather apps. They probably caused the reboots. I'm not sure about it, cause I'm looking into all my apps.
its not a defective power button.
I roll back to lollipop and the random reboot stopped.
I did another try with marshmallow, this time with sideload installation and full wipe after. At the beginning i get two random reboots, but now it seems to be ok. no more random reboots.
SOLVED. The problem was caused by Weather Live application (https://play.google.com/store/apps/details?id=com.apalon.weatherlive). With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
dr_stevens said:
SOLVED. The problem was caused by Weather Live application. With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
Click to expand...
Click to collapse
I found the same issue. I'm a registered user of Weather Live, but I've found that the app is causing numerous crashes after I upgraded my Nexus 5 to Android 6 ( Marshmallow). I ran a bug report and searched it for 'FATAL EXCEPTION:', I can see that everytime there is a crash, one of the threads affected belongs to Weather Live. What I then get is a restart of the User Interface, so it goes into the 'android' animation you normally see on boot. The phone stays up because the System Uptime is not reset.
I've uninstalled the app for the moment to see if that cures the issue.
i am experiencing random reboots with my Spice Dream Uno and ended up in this forum while searching for my cause. first i thought its my device got hardware issue but it never happened before in lollipop or kitkat. it seems just like a possible hardware fault too and phone will be in bootloop , then cant even power on the display(backlight flluctuates,with black screen). when i pull the battery and reinsert after few minutes the phone starts normally. seems like Marshmallow has critical campatibility issues with some applicationsThe crash never happens in same application for me.And i have no roots ,customs etc..Came to 6.0 via OTA from lollipop.
My device dont have any issues upto now(its been an year).
I've been noticing it with a very minimal base of packages. Seems to only happen shortly after waking from deep sleep so I highly suspect doze. The phone will be fine... you set it aside... it enters doze deep sleep... phone wakes, you unlock... then bam, reboots, and enters boot loop at the Google splash screen. I've already done a factory reset, will be attempting a fastboot reflash with the new November system image today.

S8+ freezes/reboots after a few minutes

Hello,
I have an S8+ and since an update i have the problem that the phone runs for
around 2-5minutes and then it freezes, the screen goes black and the phone reboots.
The phone does the same thing in the Recovery BUT NOT in Download Mode.
In Download mode the phone doesn't turn off or reboot by itself.
Factory resetting / Wiping did not solve the problem.
Installing the newest Stock Rom with Odin didn't solve the problem.
Installing an Oreo Stock Rom didn't solve the problem.
I tried many things but I'm not able to find a solution and I can't tell if it's a Hardware or Software problem.
It is unlikely a battery problem because it is fully charged and even while charging these problems will occur.
I tried firmwares from multiple sources but all ended up with the same result.
The phone boots, i can go through the Setup Wizard, log in to Google, connect to WiFi but after a few minutes of usage (usually less than 5 minutes) the phone freezes and reboots.
I have no warranty anyway so I can try out everything you can recommend me.
Thank you for any help!
KKenny1337 said:
Hello,
I have an S8+ and since an update i have the problem that the phone runs for
around 2-5minutes and then it freezes, the screen goes black and the phone reboots.
Thank you for any help!
Click to expand...
Click to collapse
Same Problem here. Not sure if anyone has a solution for it.
I tried flashing different ROMS via ODIN but it didn't help.
Also when in recovery mode, it gives some file / folder is missing / permission denied messages. (like unknown volume for path /odm) etc.
Any help / clue would be great help.

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