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Screen getting small scratches

Despite being careful, my screen is increasingly getting scratched. The scratches are only noticeable when the device is off (thank goodness).
If there are any other persons with the same problem, please post here.

I guess that you did not use a screen protector, right?

Correct. I also own a TyTn II and have no issues with the screen whatsoever. Of all the devices I have owned over the years, only this TC has been an issue.

I was noticing the same so applied the included screen protector... I usually don't bother as I don't like them and the device is a throwaway after a year anyway so it's not a big deal. But in this case I figured if it was like that after a few weeks then after 6 months I'd probably not be able to see the screen!

I've had a few Palm devices before i switched to WM and i noticed this scratching as well......Luckily i'm using the included protector.
I have to say on my previous Palms i didn't have this problem, also while using a protector, which makes me suspect that the stylus is the real problem here.
Any thoughts on this?

I use the screen protector, and also got some spares. I also cover the whoel device with a liquid "screen" protector to helpthe faces from getting ruined. So far so good

Problem with the Touch Cruise (Polaris...) is, that the screen is - unlike the Kaiser's - flat and not indent. This means, its exposed to EVERYTHING it touches. Thus chances are higher you'll get one or two scratches once in a while.
Second thing which I can only cite other ppl on other forums: those Polaris allegedly have a softer top layer to be able to operate the unit using only your finger. This would support catching scratches as well...
I'd use the protector. It's a shame having scratches on that mirrored surface.

Schaggo, can you indicate what other forums people are commenting about the screen?
I am interested in your view that the top layer is softer than most others.

i agree that the stylus is the problem ... to much thin... , i tried one from nintendo ds , it's much more rounded and it slide better ( sorry for my english...)

vdavide said:
i agree that the stylus is the problem ...
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Yeah, I'm using one from my old IPAQ !

ou guys use other styluses? I use my finger, thats what the Touch series should be made for I know it doesnt really work, the fonts are way too small...
Hicksville, I cannot judge what the other ppl say because I used the protector right away. Nothing ever touched my screen without the protector applied. But as I got it, the top film seems to be made of a softer material than the one of other WM devices. Reason for that is the reason for the "Touch" in the devices name: to make the touch layer register the actual point, where the finger tries to point at. If the top layer would be harder/stiffer it allegedly cant tell where exactly the finger tried to hit the screen because the area involved ('touched' eg. pressed down) would be bigger than with a soft top layer. Thats what I got and which makes some sense.
And logically a soft surface is more prone to be 'hurt' than a surface made of hard material. So I guess this might be connected. But I have to repeat, these are all assumptions by users and in no way official statements.

I've been using my phone w/o a screen protector, and I haven't gotten any scratches. Like schaggo I mainly use my finger. I did however test the screen by applying a lot of pressure with the stylus in a sweeping motion, and I didn't get any scratches (don't ask me what possessed me to try this). I later tried a much more conclusive scratch test on a CDMA Touch unit in a store on both the screen and the body and got no scratches! Yes, I applied a lot of pressure, (However, someone else had managed to put a scratch on the CDMA Touch's screen, but that scratch was really deep and probably done with a really sharp object; on the other hand, I did my testing with my TC stylus). I coudln't scratch both the body or the screen using a lot of pressure from my stylus and my nails. Maybe some of you exposed the TC to coins or keys inadvertantly?

That's pretty gutsy to test it on your own device. I am using the screen protector and I have a few scratches on that which is fine. When the time comes, I'll replace it with a new protector. As far as the rest of the case, I have been very careful so far with my device and haven't gotten any scratches anywhere on it. I think that suede/rubber whatever feel of the device is nice but I think it will scratch.

hambola said:
That's pretty gutsy to test it on your own device. I am using the screen protector and I have a few scratches on that which is fine. When the time comes, I'll replace it with a new protector. As far as the rest of the case, I have been very careful so far with my device and haven't gotten any scratches anywhere on it. I think that suede/rubber whatever feel of the device is nice but I think it will scratch.
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Yes, very gutsy, I pushed hard enough to watch the screen sink it and rise back up very slowly...I don't know what I was thinking, but hey it turned out well w/o any scratches. The plastic on the screen is a lot stronger than your typical screen protector, so that fact along with my tests pretty much confirmed it for me. Furthermore, I don't like the look of screen protectors and I'm worried that they'll hinder touch flow.
As far as the casing, it seems bulletproof. But I'm like you, I keep it in the oem suede/microfiber case whenever its not being held to my ear for a phone call, and I've never put it in a pocket with anything else.

Actually with the suede comment I was talking about the body of the actual device. I'm not sure what that is but it has a nice texture to it. I haven't used that pouch that came in the package. Not a big fan of it. Head on over to the acc forum to see which cases people like. As far as the screen protector goes the original one does not hinder touch capabilities. Also in the acc forum they discuss different screen protectors, you might wanna check out one of those as well.

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Have you tried microfiber cloth to see if it will come off?

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I don't own a Nexus S (I'm here doing research ) but that seems like something normal?
If you have a protected surface next to unprotected ones on the same area, it'll get less UV exposure and there will be some very light wear on the unprotected areas that might look perfect to your eye but because of these micro abrasions they're more likely to retain oil/dust/etc.
One of the very main reasons why I don't like screen protectors is that the phone doesn't "age" uniformly .

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1st you bought the device used for a YEAR .. what do you expect ?
2nd As long as you can make calls from it , why do you care ? some people bought used Nexuses and they can't even call lol
3rd Do you have an IMEI ? that's good

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So if you are such a passionate phone owner , why didn't you buy a new device so you can enjoy the screen ? You bought it used man ! Then you come here to complain ? See the recent posts of second hand buyers and thank god you have a working second hand nexus s.

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Election Day said:
How is this complaining? I am simply asking if anyone else has experience with the issue and maybe found a solution. That is all. If no one knows, I might find something out myself. And if I don't, maybe it will fade over time, and otherwise I'll just have to ignore it.
And by the way, I would have bought a new one if they were still for sale here, but they weren't. I had to choose between importing for €600 or this second-hand for €140. I don't think it was such a bad choice in the end, but that's no reason to not try and make the best of it.
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I see the point here ....
It seems that buying a new Nexus S online was not an option available for you ....
However , I would not spend more time trying to clean the screen with different things , those screen are fragile and I'm sure you don't wanna mess it up more than it is ...
Goodluck.

Honestly, who protects just the "touchscreen" part of the screen?
I mean as much as I can gather from the pictures, the screen protector only covered the 4 inch screen not the whole front of the phone. Was it cheaper or something?
It's normal for the oleophobic coating to fade. Not using any screen protector from now on will probably result in it evening out in time.
If it's that distracting, just buy a full size screen protector, clean the screen really well and apply it. Wet application screen protectors are best on the nexus because they stick to the curved screen better.
Cheers

What Flukzr said, the screen would have been fine if it was a full size screen protector. I've never actually seen a protector that is JUST for the 4-inch screen and not the whole glass front.
Sadly there is not much you can do aside from replacing the glass, the oleophobic coating at the top and bottom has worn out (i believe this requires the lcd/amoled back too). However, you can use a full size screen protector and you shouldn't notice it.

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I'm guessing the only way to naturally remove the coating, would be to use it without a pouch, and keep it in you pants' (jeans) pocket.
Not that I'm recommending this, but you could try solvents, nail polish thinner (acetone), lighter fluid, alcohol etc. and see which one works. Since the screen is glass, it should be ok, unless you use acid or really strong solvents.

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Just a thought...
If this discoloration is driving you ape s#!t, consider purchasing a new digitizer... Once again this is just a thought, as I do not own a Nexus. I was just surfing and thought I'd add my 2 cents...
Hope I helped
Sent from my Inspire 4G using Tapatalk

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LOL, I've never seen anything like this. who protects only those 4 inches of the screen? when i read the title of this thread i got a little worried since i use a screen protector on my nexus s but mine covers the whole thing so i think I'm in the clear.
Honestly i think your best option here is to just use a screen protector on the whole screen. Or just leaving it alone and hopefully let time do its thing. I guess you have to choose which one bothers you less, the annoying rectangle or a screen protector.

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[Q] Screen doesn't

It may be dirty or greasy, but I still do not think that is the main problem...
I feel like whatever "coating," if any exists, has worn out. My screen has gotten to the point where it is kind of irritating. Also, when the screen is black, but still lit up, there are parts that are darker than others. I have also noticed my screen being less responsive in some areas...having to use force...It also seems to be in areas that I touch the most. Then again, I would notice it more when those areas are unresponsive, so I can't be certain (seems likely).
I never bought a screen protector because I don't scratch my screen. I shouldn't need to buy a screen protector to protect from INTENDED USE on a 600$ (or whatever) product, so that kind of advice isn't very useful. And it seems that even if I did apply a screen protector at this point, it wouldn't work.
If I gotta buy a new screen...unbelievable...
Anyone else have a similar problem? Am I just not cleaning it well enough?
Thanks

Screen coating is coming off?

Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal user and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?

ksuuk said:
Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal usre and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
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woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?

abhirulz94 said:
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
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No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.

ksuuk said:
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
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If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.

abhirulz94 said:
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
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I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?

ksuuk said:
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
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well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.

abhirulz94 said:
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
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Well, Amazon just replied and they will replace it with the new one, so I have to wait for the new one and later send the old one back. Let's hope that this one's screen ( I still don't like to add the screen protector, as it's kind of ugly) will last longer.

If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app

the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector

mr_nooby said:
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
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I'm 100% sure that I haven't scratched the screen purposely, juts normal, id even say careful using. And if I clean the screen, it's bright and like a new, impossible to detect any damages, also this problematic area is clean and shiny. But when I touch it or spray water etc, it's clearly visible. So choices are:
1) Add screen protector (let someone do it, once I added it to iPhone and the result was terrible).
2) Polish the whole screen, so that this coating is removed.
3) Replace.
4) Ignore.

blockbusta said:
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
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Click to collapse
Yes, You are right, it's anti-fingerprint oleophobic coating and be warned, seems it's just won't last.

Why do some touch screens work with cracked glass whilst others dont?

Why do some touch screens work with cracked glass whilst others don't?
For example, recent Sony phones seem to be notorious for having screens that become completely non functional once the glass is cracked.
I have a cracked HTC, IPhone and Samsung. The touch/screen on these all work perfectly fine even though the glass is completely shattered.
Why is this? Is it poorer quality components or something got to do with how the screen assembly is put together? I thought all phones with 'ogs' displays have glass -> digitizer -> screen so don't see how this could be possible. Anyone know the answer? I think having a phone which becomes completely nonfunctional once cracked is a big downside.

spix123 said:
Why do some touch screens work with cracked glass whilst others don't?
For example, recent Sony phones seem to be notorious for having screens that become completely non functional once the glass is cracked.
I have a cracked HTC, IPhone and Samsung. The touch/screen on these all work perfectly fine even though the glass is completely shattered.
Why is this? Is it poorer quality components or something got to do with how the screen assembly is put together? I thought all phones with 'ogs' displays have glass -> digitizer -> screen so don't see how this could be possible. Anyone know the answer? I think having a phone which becomes completely nonfunctional once cracked is a big downside.
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Most probably, if you slip your phone, there are 2 possibilties:
1. Only the screen glass breaks and digitizer is safe (Broken screen doesn't mean touch won't work).
2. The bump caused on screen damages both screen and Digitizer too, which causes touch feedback not to work.
There are certain rare phones in which digitizer and glass screen are just a single component. Maybe just a drop of those phones could damage the whole screen+touch interface

GokulNC said:
Most probably, if you slip your phone, there are 2 possibilties:
1. Only the screen glass breaks and digitizer is safe (Broken screen doesn't mean touch won't work).
2. The bump caused on screen damages both screen and Digitizer too, which causes touch feedback not to work.
There are certain rare phones in which digitizer and glass screen are just a single component. Maybe just a drop of those phones could damage the whole screen+touch interface
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I wouldn't call them rare. I know all new sony phones are like this If you search for 'cracked z3' or 'cracked z2' all will say touch not working. I'm sure there is many others too, Xiaomi mi3 and nexus 4 are others I can think of. I wonder if this is done on purpose so people will have to pay the extortionate repair costs? Many people would be okay using a phone with a small crack on its screen, especially if they've had it a while. But if the touch isn't working it is as useless as a brick.
It's a pretty big downside I think. I know someone who has been using a cracked iphone 4s for 2 years and has been re-cracked several times and its still fully functional.