So a long while ago (specifically mid-August last year), I fell asleep on the couch. My shiny Samsung Focus which I had purchased in March was sitting on the floor. In the middle of the night, my Macbook fell off of my lap and onto, coincidentally, my Windows Phone.
Long story short, I'm still wanting to fix the cracked screen, I just don't have the time or money to get it done. Prior to the holiday season, the phone was able to power on, along with the capacitive buttons being able to light up and give a haptic response.
Now, the phone won't even boot up when connected via USB. I've tried several batteries and it still doesn't work.
It should also be noted that I removed the MicroSD card that I had in the phone before it went kaputz, although I did the standard hard reset and it seemed to still function for a little while.
Anyone know the possible problem here? I don't want to pay for a screen replacement only to find out that the phone still doesn't work.
First this should be in the Q&A section....
Now your phone... A new screen costs $100-$130, a used decent condition focus on eBay or the XDA marketplace can be had for about $120-150.
This was moved to Q&A. Thanks!
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hi,
newbie in this forum and newbie in using a phone running an operating system. please help.
bought the phone in late June 2008, received it before the month ended, installed TomTom Navigator 6 on it and tested the various hotspot around my place, happy with it and stashed the phone on a safe place in the closet as T-Mobile don't have 3G service. then last week I decided to get an ATT plan (can't stand the iPhone 3G ad) so I can tasted the blazing HSDPA speed.
last week on Wednesday I use the phone as a GPS to get me to a hotel I'm staying near the White House. it got me there no problem. then the next day, the horror started. I was trying to plot a walking course to many of the nearby "stuff to see" and the phone just sits there saying that it can't get a valid GPS signal. then I tried to go to Google Maps using IE. the screen started scrolling, literally scrolling, then when it stopped, whatever usually on the top ended up in the middle of the screen, the bottom ended up on the top, and the screen was "split" in 2 with the edges staying dead center. so I thought, ah, this phone is just too tired, it ran out of memory (as all windows always does ignoring how much ram you put, at least in my experience), so I press the power button to let it do the light sleep. when I turned it back on, the phone seems to work the problem out and I tested it by going online.... guess what, the screen started scrolling again and even adding "I can play dead". the screen is not responding to anything (touch, tap, swipe, rotating the scroll wheel, pressing the buttons) beside the power button that seemed to turn the display off. when I turned it back on, the screen just gives off some light on the sides, but that's it, the screen is blank. taking out the battery doesn't even fix the "blank" screen thing. the device seemed to work out the problem after I left it unused for about 2-4 hours, but then it started again when I tried to do anything (all I ever do with my Touch Cruise is going online via wifi and/or att data plan, plus using the phone as GPS).
even after resetting the phone to a factory default doesn't help (did it this morning via a representative guidance). so I'm stumped. within a week, the phone basically broke, then how about another year? will it become bits and dust?
anyone can give me advise? one representative I talked to said that I can get a replacement for the phone but the last one I talked to said that HTC only have an option of repairing the phone but not replacing one.
thank you to all who reads.
Really weird.
Try to get replacement, if not possible, get it repaired.
If hard reset / factory default did not help... It does sound to me like malfunctioning device.
On the other hand... is it provider locked device or unlocked one?
I guess it's unlocked, but I'm bit confused since you mention both T-Mo and AT&T...
I do hope that there's original ROM on it...
For what it's worth, my XDA Orbit II has just developed the exact same fault. I tries soft and hard resets, re-flashed with 6.5 rom and then a 6.1 version, all to no avail. It goes through the boot sequence and asks for a screen calibration - if you ignore the scrolling screen and tap in the right places, the calibration is accepted (which makes me think it's not the digitizer. The screen itself seems to be fine - no missing pixels, cracks, - it displays everything it should only with a constant vertical scroll. If it had a vertical hold knob, I could fix the problem.
Really weird, it was working fine this morning and after sitting in its cradle for a couple of hours it is now like this.
Any ideas as to how I might cure the problem would be gratefully received.
So I woke my tab up last night and noticed it would not register any touch input. The capacative buttons worked but no joy on the touch panel. Wiped data/cache/dalvik. Did nothing to fix the problem. Did a full nvflash stock restore. Nothing at all. No touch panel input whatsoever. So I head back to my local Sears (Orlando) today and tried to exchange. Turns out they nor any other Sears in central Florida have any in stock and the soonest they will be in is the 5th day of the new year. So now I am gtabless. I must admit that patience is not a value I possess for anything outside of my son. Can't figure out if I can wait on a new one or if I am too impatient and will spend my $400 elsewhere. *sniff, sniff*
Sent from my Droid X running Rubix rom.
amathophobia said:
So I woke my tab up last night and noticed it would not register any touch input. The capacative buttons worked but no joy on the touch panel. Wiped data/cache/dalvik. Did nothing to fix the problem. Did a full nvflash stock restore. Nothing at all. No touch panel input whatsoever. So I head back to my local Sears (Orlando) today and tried to exchange. Turns out they nor any other Sears in central Florida have any in stock and the soonest they will be in is the 5th day of the new year. So now I am gtabless. I must admit that patience is not a value I possess for anything outside of my son. Can't figure out if I can wait on a new one or if I am too impatient and will spend my $400 elsewhere. *sniff, sniff*
Sent from my Droid X running Rubix rom.
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This scares me. I mean, the fact that the touchscreen sensor can just go bad like that. I wouldn't blame you if you did spend the money elsewhere. It's unfortunate there's nothing on the market right now to rival the G Tablet in terms of power and value. If mine ever died I don't think I'd get another. I love it, don't get me wrong. But that's writing on the wall right there. If I could get my money back and get something else, I would.
True story (and off topic-ish): I set up a media center for my uncle and aunt. WD TV Live HD a Seagate Expansion 1TB external USB hard drive. Worked perfectly for 3 months and then was out at about the end of the 3rd month. Returned it and got a replacement (brand new). 6 months later my aunt is telling me their drive is now 'clicking' but still working :/
This isn't the same case exactly, but just an example of why I'm jaded against replacing 'quickly faulting' devices with the same ones.
Good Luck to you.
The issues started about 4 weeks ago when I fell in a lake with my MyTouch 4g in my pocket. The issue was that I hadn't realized that it had gotten drenched until about an hour later as I was trying to chase my daughters runaway puppy through the neighborhood at the time and she wouldn't stop for anything.
Needless to say, by the time I got home and realized what happened, my phone wouldn't unlock and the camera flash on the LED was in a permanent on state. I immediately pulled the battery, SIM card and SD card and put the phone and battery in a bag of rice (a trick I had read about here). I waited for a week and attempted to power the phone back on, but again the flash led came on and the phone did nothing.
Thinking it a lost cause I switched back to my oldest phone (an old Motorola Cliq XT) and rooted it so I at least had CM 7.2 on it, though it is so slow that I am yearning for my MyTouch back again so I can actually do things like use Reddit and surf the net on my phone again (I was without my actual computer for months at one point so I got in the habit of using my phone for about 90% of my surfing and whatnot).
The other day, however, I had a bright idea while bored at work. When I got home I attempted to turn my MyTouch back on, and to my surprise, it came to life! I quickly switched out the SIM and SD cards and flashed CM 7 onto it and tried to boot it up. To my joy it seemed to work, at first, however as soon as it went to sleep, the screen would not turn back on. It lights up, but there is no image, the touch screen works and the OS seems to be working since I can feel the tactile feedback when I unlock the phone. I was hoping that someone could tell me if I had actually killed my phone dead enough that it is beyond hope or not? If I have actually killed it I was wondering if anyone had advice for me on where I could pick up a replacement for cheap?
I already tried asking /r/android the other night and the only suggestion they had was to make the dog pay for a new phone. Amusing as that may be, she doesn't currently hold a job and thus has no way to compensate me for the damage.
Any and all advice is appreciated, thanks!
If you stalk Ebay you might find one with a cracked screen that still functions for cheap or something like that ,that will allow you to use a part from your phone to make it whole.. providing you know how to replace the screen or basic repairs,that is what i have done 4 times over the past 2 years..
Good Luck!!If you look long enough and bid right you can get one for a fair price ,I bought my last one for 20 dollars and replaced the screen after dropping it in my foyer and worked like a charm you just need to be careful opening it.I hope this helps as far as providing a potential solution to ur problem.again Good Luck!!
Sorry, you probably did. Phones can barely take a couple minutes of water, yours took a swim. Usually the rice is the only way to get it dry, if that didn't work....
Your screen could be damaged though. Your best bet would be to order a good phone at a pretty reasonable price off contract on sites like ebay or swappa, or if you're eligible for an upgrade, go for it.
Motorola Cliq XT? That was my first smart phone, can't say I miss it much lol. Of money is super tight I say get an optimus T and sell that pos. The optimus actually ran cm7 pottery l pretty well for having a 600 mghtz processor
Sent from my SGH-I747 using xda premium
Long story short I dropped my GS3 the other day and shattered the screen. Yesterday I replaced it.
I didn't get the soft buttons to work but I did get the screen on. It looks good, however the home button is a little recessed. I'm sure if I retryed the processes (bought more glue etc) I could get it looking very good and possibly get the softkeys to work (I messed up my first time and the second time I was not paying attention to the softkeys)
My GPS has never worked correctly on the phone and when I called last night the lady on the phone said she could send me a new one and then I'd send the old one back.
TL;DR : My question - Once they get the old one back, will they charge me for replacing the screen? Where can I find the terms of service for that thread?
Thanks
I got the Essential phone from Sprint basically the first day it was available from them, in September of last year, and I have liked the phone very much. However, within a month and a half of purchasing it, I dropped it on the sidewalk in NYC and got a very bad series of cracks in it. I am paying for insurance from Sprint, but even with the insurance, I was told it would cost me $200 to fix, basically because they could not replace the screen, they were going to give me a new phone. At the time, I was a little tight with cash and did not want to spend that, so I decided to live with the issue, which at that time was mostly just visible cracking on the screen. However, in the month's since then, the screen got worse, it started reacting erractically to my touch, and black smears started appearing on the screen. Finally, last Saturday, the phone went blooey, to use a technical term, the screen abruptly became almost totally unresponsive; I could not reliably open apps by clicking on the icon on the screen, and the phone often acted as if I was pressing other apps when I was not even touching the screen at all--it even turned on the flashlight by itself several times.
So at this point, I had no choice but to bite the bullet and finally pay to get the phone replaced. Of course, at this point the cost had gone up by about $50, but what do you expect. I no longer trust Essential's word that I don't need a case or screen protector, so I have gotten an Incipio case and a Skinomi screen protector. I have had the phone for 2 days and the case/screen for 1, and so far, so good, but obviously it is a little early in the game.
However, I have one issue, when I was in touch with Assurion, the Sprint insurance company, about getting the replacement, I was happy when they told me I would be shipped a charger with the replacement phone. I still have the one the original phone came with, and it works fine, but it's always nice to have a backup. However, the charger they sent is not the same kind as came with the phone. That was a USB-C to USB-C charger, whereas the one that came with the replacement phone is a standard USB to USB-C charger, the company name is Griffin on the charger, and it does not work very well at all. I have left the new phone connected to it for hours, and it pretty much stays status quo; the power doesn't go down, but it doesn't go up either. The original charger works fine with the phone, so the problem is not the phone itself.
Has anyone else there had this issue? Were you able to resolve it?
maltydog said:
I got the Essential phone from Sprint basically the first day it was available from them, in September of last year, and I have liked the phone very much. However, within a month and a half of purchasing it, I dropped it on the sidewalk in NYC and got a very bad series of cracks in it. I am paying for insurance from Sprint, but even with the insurance, I was told it would cost me $200 to fix, basically because they could not replace the screen, they were going to give me a new phone. At the time, I was a little tight with cash and did not want to spend that, so I decided to live with the issue, which at that time was mostly just visible cracking on the screen. However, in the month's since then, the screen got worse, it started reacting erractically to my touch, and black smears started appearing on the screen. Finally, last Saturday, the phone went blooey, to use a technical term, the screen abruptly became almost totally unresponsive; I could not reliably open apps by clicking on the icon on the screen, and the phone often acted as if I was pressing other apps when I was not even touching the screen at all--it even turned on the flashlight by itself several times.
So at this point, I had no choice but to bite the bullet and finally pay to get the phone replaced. Of course, at this point the cost had gone up by about $50, but what do you expect. I no longer trust Essential's word that I don't need a case or screen protector, so I have gotten an Incipio case and a Skinomi screen protector. I have had the phone for 2 days and the case/screen for 1, and so far, so good, but obviously it is a little early in the game.
However, I have one issue, when I was in touch with Assurion, the Sprint insurance company, about getting the replacement, I was happy when they told me I would be shipped a charger with the replacement phone. I still have the one the original phone came with, and it works fine, but it's always nice to have a backup. However, the charger they sent is not the same kind as came with the phone. That was a USB-C to USB-C charger, whereas the one that came with the replacement phone is a standard USB to USB-C charger, the company name is Griffin on the charger, and it does not work very well at all. I have left the new phone connected to it for hours, and it pretty much stays status quo; the power doesn't go down, but it doesn't go up either. The original charger works fine with the phone, so the problem is not the phone itself.
Has anyone else there had this issue? Were you able to resolve it?
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What are the current outputs for the charger? It is most likely a QuickCharge block and the PH-1 does not support quick charge. It won't negotiate properly and because of that sometimes you'll plug it in and it'll charge pretty fast, other times it might actually start slowly dying. You need a USB PD (power delivery) charger. Also saying you no longer trust Essentials word because YOU dropped the phone isn't fair. Plenty of others have dropped it without issue. It really does suck that you happened to damage your device, but bashing the company because they didn't make an indestructible device is a bit harsh. Not trying to be a ****, just saying.