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Dead Desire S - Any help?

Hi All,
My Desire S decided to die today for no apparent reason:
I had been browsing the internet before jumping in my car and switching on the bluetooth. I had been driving for about 10 mins when I got a call through on my cars bluetooth system, about 3 mins in to the call the caller disappeared even though the car said it was still connected.
I pulled over to check the phone and found it was frozen on the call screen. So I disconnected the battery and powered it up, but it could only get the the HTC splash and sound before the screen turned black and the unit became unresponsive.
A few more tries gave the same issue, so i decided to boot it into recovery to do a full wipe, this completed successfully, but the phone was still doing the same thing.
After removing the battery again the phone will now not turn on at all and does not respond to the charger (no led). I've tested another battery, but still no luck, and tried the bat from my DS in my sisters DS and it works fine.
So my phone is completely dead it seems. I should probably send it off to HTC for a repair, but the problem is that the phone is S-OFF and i have no way of getting it S-ON while it's bricked.
Can anybody suggest anything?
I'm not having much luck with HTC as my mozart is at the repair centre as we speak with a bootloader issue... I might have to choose another manufacturer in future
PS: It was S-OFF but running stock software

there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope

Adidas108 said:
there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope
Click to expand...
Click to collapse
Thanks, i'll leave it overnight and see how it looks in the morning. Luckily i have an optimus one spare that has always served me well... It just does not come close to my DS.

I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!

chancooluk said:
I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!
Click to expand...
Click to collapse
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App

ben_pyett said:
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
Ok thanks for letting me know. I must remember not to customize my HTC's in future...

Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate

codryn said:
Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate
Click to expand...
Click to collapse
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk

just wait

djkac said:
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
hold down volume up+volume down+power button and you can make an restart
http://forum.xda-developers.com/showthread.php?p=16294655#post16294655

wait, just to clarify, so when you have a frozen desire s, you MUSNT remove the battery?
thanks!

NO you don`t need to remove it! try to w8 some time when is frozen and if still not responding make an restart using hard keys.

how can i make a restart through the keys?? sorry still new to desire s!

volume up+down+power button in same time

sorry
I donot know

Adidas108 said:
volume up+down+power button in same time
Click to expand...
Click to collapse
Thanks!
Sent from my HTC Desire S using XDA Premium App

Do you think the DS should always be turned off when changing the battery?

If you don't intend to buy new one, yea, it should be
Sent from my HTC Desire S using Tapatalk

Shame the manual doesn't say so then!

Well i've got it booked in for repair.
Has anybody here had many dealings with HTC Repair, or Regenersis (the UK repairer)?
The guy I spoke to over email (i got fed up of waiting on the phone) about my Desire S was a complete retard. He sent me the same email 3 times in reply to me telling me to restore factory settings... Each time I told him it was not possible as the phone would not switch on...
He then told me that UPS could not pick up my phone for at least 2 weeks, this is despite the fact that I sent my Mozart in for repair last week and was told at least 48 hours. So I would have to find my own way to post or courier it.
Then he books the phone in and sends me the 'Tick Sheet' with the phone information and problem description and in the problem description box he wrote "HELLO"??? WTF? What sort of jokers are these?
At least the woman I spoke to about my Mozart was helpful, she actually gave a meaningful response to my questions, but even she got the problem description wrong, writing just "Reboot Cycle" which is way to vague considering the problem it actually had.

Sensation dead after unlocking bootloader

I've just managed to unlock my bootloader on my HTC sensation using HTC dev installed 4EXT and rooted it, installed camera mod all was well, the went to install a battery icon mod, phone restarted then nothing afterward plugged charger in light not coming on so im guessing it's totally bricked now.
Is there a way to get it to work or do i have to risk sending back to HTC and hoping they don't check the phone & just replace it?

Does your Computer recognize it as a phone when you plug it in?
Sent from my HTC Sensation Z710e using XDA

There's a thread that lists the steps to unbrick, but it's not easy.
http://forum.xda-developers.com/showthread.php?t=1522351

monkor said:
Does your Computer recognize it as a phone when you plug it in?
Sent from my HTC Sensation Z710e using XDA
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Click to collapse
Nope nothing phone dead, gonna risk sending it back to HTC

If no charging LED, it's properly dead and should be safe to send back.

Aye it totally dead, what the turn around time for HTC replacing phones?

Quite good in my experience, I had my Nexus One picked up by them on a Monday, and it was back in my hand on the Friday.

Do i need to send all the stuff back in the box or only the phone with the battery? also what is the best way to get in touch with them by email or ringing the 0845 number.

I've used both, if you want a quicker answer, then call them.
Pretty sure you keep the battery and battery cover, you just send them the guts, so to speak.

Did you putted out the battery when your phone reboot?

For bricked phones that dexter's unbrick project wont fix there are 2 options
1. Send it back to HTC and wait for a replacement
2. Send it to someone who can JTAG it

Jonny said:
For bricked phones that dexter's unbrick project wont fix there are 2 options
1. Send it back to HTC and wait for a replacement
2. Send it to someone who can JTAG it
Click to expand...
Click to collapse
If it's a hardware failure, JTAG would likely do nothing.

[Q] Possibly Fryed Phone? Need Help!

So ive had my sensation for 3 months now and have had no issues so far. Yesterday my phone was acting sluggish so i restarted it then after it came back on i unlocked it and it immedately shut off and wouldnt turn on for about a hour. then i got it to boot up and it shut off again.
Also when i plug the phone into my computer or charger nothing happens either it wont charge it seems like
Today it booted fine and im trying to flash a stock rom on it so i can bring it to the tmobile store but everytime i try reboot to recovery the phone turns off like normal but dosent boot back up
Any ideas???

Try booting straight into the boatooader from when its turned off using the button combo
Sent from my sensational sensation 4g

yahhboy said:
Try booting straight into the boatooader from when its turned off using the button combo
Sent from my sensational sensation 4g
Click to expand...
Click to collapse
got it into bootloader said volatge low or something like that i full wiped installed stock rooted rom and now it wont turn on

If it refuses to turn on that may be good for a warranty exchange cause now you don't have to do what I said below. Keep trying to turn it on to see what happens...
I'd just run a ruu then s-on and get a warranty exchange, it sounds like there's a hardware problem.
Edit: maybe your battery??
Sent from my sensational sensation 4g

Try new battery or try charging the battery on those external charger ?
Sent from my HTC

yahhboy said:
If it refuses to turn on that may be good for a warranty exchange cause now you don't have to do what I said below. Keep trying to turn it on to see what happens...
I'd just run a ruu then s-on and get a warranty exchange, it sounds like there's a hardware problem.
Edit: maybe your battery??
Sent from my sensational sensation 4g
Click to expand...
Click to collapse
htcbrazilian said:
Try new battery or try charging the battery on those external charger ?
Sent from my HTC
Click to expand...
Click to collapse
thanks for the advice guys i dont have a external charger so i went into my local tmobile store and they are giving me a warranty exchange. Hopefully my charger port just went bad on my phone
we will see what happens

Well that's good that you gonna get a new one
Sent from my HTC

[Q] Misfortune, Please Help?

So I have a One S that is not hacked in any way, and I was doing an official update from HTC/T-Mobile to it when I lost internet connection. The phone powered down afterwards (acting like it had completed the update). Now I am unable to power it on at all. When I plug it in no light turns on, holding down the power button does nothing, and holding power down and volume down does not do anything. How might I be able to fix this. I looked through the forums but I haven't seen any one having the same problem with a non-hacked One S so I was not sure what I should do.
Any help would be great!
Thanks

If you aren't under warranty you are screwed.
Sent from my HTC VLE_U using xda app-developers app

tmonty11 said:
So I have a One S that is not hacked in any way, and I was doing an official update from HTC/T-Mobile to it when I lost internet connection. The phone powered down afterwards (acting like it had completed the update). Now I am unable to power it on at all. When I plug it in no light turns on, holding down the power button does nothing, and holding power down and volume down does not do anything. How might I be able to fix this. I looked through the forums but I haven't seen any one having the same problem with a non-hacked One S so I was not sure what I should do.
Any help would be great!
Thanks
Click to expand...
Click to collapse
Spastic909 said:
If you aren't under warranty you are screwed.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Your phone bricked during an update. It's not that uncommon as doing a large update writes lots of important files. So maybe you got a bad download and here you are. Since you never unlocked you should just submit a warranty claim.
HTC phones come with a 1 year warranty. The phone hasn't been out for 1 year so you're good there.

The only problem is I bought it from a friend so T-Mobile wont do the warrenty because they say it has been used on another account prior to mine

tmonty11 said:
The only problem is I bought it from a friend so T-Mobile wont do the warrenty because they say it has been used on another account prior to mine
Click to expand...
Click to collapse
There is still a manufactures warranty. Contact HTC not T-Mobile.

[Q] Help!! HTC Butterfly x920e won't turn ON

hy all member, I have a problem with my phone..
firstly
I've rooted it using this method --> http://forum.xda-developers.com/showthread.php?t=2101352
and then I instal this ROM --> http://www.romzj.com/resources/default.html?view=rom&id=13930
using twrp 2.3.3 recovery, it instaled successfully and then I reboot my phone.
it stuck at htc white logo, because it take too long time I try to torn it off by press power button for long time but it won't just nav button blinking..
I leave it till dead, in the morning I try to charge it but just orange led blinking for long time..
I've try to press power button for 2mnt or press power + vol down or both of vol button but no lock, the led just turn off but device wont turn on or vibrate..
anyone have a solution?? please... thanks

Charge it on laptop for a few hours, I remember there was a trick like this for the One X when I had a similar problem. Hold the power button and after 8-10 seconds the phone should vibrate. After a while when you plug it back, it should charge Then turn it on and try to get to fast-boot if possible... then do recovery from RUU if you cant get a rom installed from twrp....
By the way that is an x920e ROM are you sure your phone is not an x920d?

abhinav.tella said:
Charge it on laptop for a few hours, I remember there was a trick like this for the One X when I had a similar problem. Hold the power button and after 8-10 seconds the phone should vibrate. After a while when you plug it back, it should charge Then turn it on and try to get to fast-boot if possible... then do recovery from RUU if you cant get a rom installed from twrp....
By the way that is an x920e ROM are you sure your phone is not an x920d?
Click to expand...
Click to collapse
ok I will try to charge via Laptop..
yes it is x920e because it has chinese bloatware and don't have Playstre..
is your problem because instal a ROM??

katak.bali said:
ok I will try to charge via Laptop..
yes it is x920e because it has chinese bloatware and don't have Playstre..
is your problem because instal a ROM??
Click to expand...
Click to collapse
No, mine just shut off while I took an afternoon nap and this trick worked for a while eventually it couldn't detect even sdcard in CWM Recovery and TWRP. My phone had a fried mobo or corrupted custom firmware, not sure.... But that was just bad luck, because there was no RUU released at the time for my phone and after a few months I couldn't even boot it to confirm if it was hardware or not. I sold the One X to a friend as is, who got motherboard replaced for about a $100 and new imei but this was in India. Ironically the RUU was released around that time lol.
Anyhow others have done this trick and recovered this is a known problem with some One Xs', mostly happens when battery is too low.

abhinav.tella said:
No, mine just shut off while I took an afternoon nap and this trick worked for a while eventually it couldn't detect even sdcard in CWM Recovery and TWRP. My phone had a fried mobo or corrupted custom firmware, not sure.... But that was just bad luck, because there was no RUU released at the time for my phone and after a few months I couldn't even boot it to confirm if it was hardware or not. I sold the One X to a friend as is, who got motherboard replaced for about a $100 and new imei but this was in India. Ironically the RUU was released around that time lol.
Anyhow others have done this trick and recovered this is a known problem with some One Xs', mostly happens when battery is too low.
Click to expand...
Click to collapse
Not luck for me too bro..
My phone still can't turn on, led still blinking

katak.bali said:
Not luck for me too bro..
My phone still can't turn on, led still blinking
Click to expand...
Click to collapse
Go to the International Model One X forum, there were a few people with similar problems I'm sure they can help as they have a bigger user base. Sometimes you have to hold the keys longer for it to turn on like 15-20 secs do this after charging for like a day or so.

abhinav.tella said:
Go to the International Model One X forum, there were a few people with similar problems I'm sure they can help as they have a bigger user base. Sometimes you have to hold the keys longer for it to turn on like 15-20 secs do this after charging for like a day or so.
Click to expand...
Click to collapse
everyone said must charge till a day, ok I will try..
someone posted they return back to HTC and change Motherboard and battery. ohh that's too severe

Try stock

katak.bali said:
everyone said must charge till a day, ok I will try..
someone posted they return back to HTC and change Motherboard and battery. ohh that's too severe
Click to expand...
Click to collapse
Yep that just reminded me some One Xs had bad batteries.

bluheart said:
Try stock
Click to expand...
Click to collapse
It can't even just a vibration
abhinav.tella said:
Yep that just reminded me some One Xs had bad batteries.
Click to expand...
Click to collapse
yahh tomorrow I will go to regular service center, maybe its a battery problem, sadly no warranty for my phone and no HTC service center in my town..

katak.bali said:
It can't even just a vibration
yahh tomorrow I will go to regular service center, maybe its a battery problem, sadly no warranty for my phone and no HTC service center in my town..
Click to expand...
Click to collapse
When I was in India my friend went to a local store the guy changed the motherboard of the One X for about $120 instead of sending to HTC because if it's rooted and they find out they insist on replacing motherboard as it's their policy to have everything returned to default state before sending it back so even if you only have a battery problem they will charge to replace the motherboard.
I heard this on One X forums where a guy got charged for motherboard replacement because it was unlocked/rooted even though he sent to get screen replaced. Ask around if it is still true or if rules changed before you send it to HTC.

abhinav.tella said:
When I was in India my friend went to a local store the guy changed the motherboard of the One X for about $120 instead of sending to HTC because if it's rooted and they find out they insist on replacing motherboard as it's their policy to have everything returned to default state before sending it back so even if you only have a battery problem they will charge to replace the motherboard.
I heard this on One X forums where a guy got charged for motherboard replacement because it was unlocked/rooted even though he sent to get screen replaced. Ask around if it is still true or if rules changed before you send it to HTC.
Click to expand...
Click to collapse
I've send it to regular service, I'm a bit scared with your friend experience if HTC change the mobo because I'm rooted
in regular service they said something hardware broken, I dont know what.. I just need to pay $25 for that
Update : OMG!! got an email from service, they said can't fix it .. damnnnn

katak.bali said:
I've send it to regular service, I'm a bit scared with your friend experience if HTC change the mobo because I'm rooted
in regular service they said something hardware broken, I dont know what.. I just need to pay $25 for that
Update : OMG!! got an email from service, they said can't fix it .. damnnnn
Click to expand...
Click to collapse
No, my friend didn't send to HTC as I said others had that experience, I think my friend's really had a motherboard/flash problem, but since bootloader unlocked warranty was void.
I hope you read the warning before you got the unlock token from HTCDev website, as soon as you accepted terms and got code I believe you voided your warranty.
Did you send your device? Because if you did they may have found out, otherwise they would replace it under warranty.

my HTC BUTTERFLY x920d is not getting switched on.. it was alright a min before ; and all of a sudden its not getting switched on .. the screen is showing no display n looks to be frozen(dead)..if I charge it there shows no light…please somebody help me in fixing the problem … thank you