Sending Hacked Sensation for Warranty Repair??? - HTC Sensation

Hey I am running CM9 on a Canadian Bell HTC Sensation.
The Audiojack is acting up and cutting sound out of the left speaker with a little movement. I no it is not the backcover but an issue inside the jack.
I am sending it to get fixed as it is in warranty still, do I need to change the S-Off and firmware... or can I just install the Bell Stock Rom and that would be fine?? Thanks!!

waltthizzney said:
Hey I am running CM9 on a Canadian Bell HTC Sensation.
The Audiojack is acting up and cutting sound out of the left speaker with a little movement. I no it is not the backcover but an issue inside the jack.
I am sending it to get fixed as it is in warranty still, do I need to change the S-Off and firmware... or can I just install the Bell Stock Rom and that would be fine?? Thanks!!
Click to expand...
Click to collapse
Have you tried apples headphones ?? I did and it stopped also yes you need to get back to s-on completly stock its preferable you use a RUU to do so ..
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium

Read here alot of people post about sending with s off
Don't do it they make u buy motherboard
Brick it or son
Sent from my Sensation 4G using xda premium

I think if you flash radio and pull battery out its dead for ever
Sent from my Sensation 4G using xda premium

Why brick the device???????
I mean it can still be reverted back to S-on and everything and sent back in for repairs then. I mean if you intentionally hard brick it, what are you going to do if HTC finds some reason to deny your claim under warranty? I mean you will have to fix it or just have a paper weight. Cause I am sure you will just have HTC send the device back to you if hey will not cover it under warranty. So that means it will be just like it was before you sent it in and you can re S-off and flash you a custom Recovery and ROM again. Just throwing it out there.

Just brick that one during a boot loader update and it should hopefully be bricked if that's what you truly want. I would try another pair of headphones before jumping ship. Or do what the above poster said.

i am confused.... if I send it S-Off it will come back bricked??? There is nothing wrong with the phone tho... wont It still work with S off and stock Rom anyway?

If you do brick it would htc replace it with a new phone? I'd rather have a fresh phone over a used one with a few new parts.
Sent from my HTC Sensation 4G using xda premium

Not saying to brick it but some times s on don't or won't work try s on first for sure
Sent from my Sensation 4G using xda premium

No i read a post someone sent s off and HTC charged them for a new motherboard so son of brick it don't sent s off 1 it voids warranty 2 guy was charged for board you pick
Sent from my Sensation 4G using xda premium

Wow this thread is wack. LOL...............
I never seen so many post telling the OP to brick their phone, just does not seem natural.
At the OP at least try this toolkit first as it has a option to re lock your bootloader. And if that does not work try then follow the steps quoted below from [Guide] to Installing S-off, Unlocking, ClockWork, Root, SuperCID & S-on thread.
STEP 5 - CHANGING BACK TO S-ON - PROCEED WITH CAUTION. ONLY DO THIS IF YOU ABSOLUTELY HAVE TO. BEWARE THERE IS A RISK OF BRICKING READ BEFORE GOING TO STEP 1.
YOU MUST Follow this correctly otherwise you could semi-brick your device (Semi bricks recovery by re-flashing RUU). If you follow it correctly YOU WILL GET S-ON SUCCESSFULLY -confirmed by other users
I cannot be held responsible if anything goes wrong but i will help in every situation. 2 unrecoverable bricks so far. 1 due to not flashing RUU
First time i did this with a custom ROM installed - semi-bricked my device (couldn't boot due to security warning as S-on doesn't work with custom roms), restored it using RUU.exe
Second time after S-off i took the following steps and successfully went back to S-ON without any problems and booted up into stock rom.
Confirmed to work by several others as well as myself
1. Follow Step 4 above to get SuperCID - Skip if you already have it
2. Restore your official stock Rom: Just click here to download an Official Rom RESTORE STOCK EVEN IF YOU JUST RESTORED IT RECENTLY OR ARE ALREADY ON STOCK ROM. This is to ensure nothing gets changed in stock for S-on to be successful
So if you are already on a stock ROM or you just went back to stock ROM, i don't care, restore the stock ROM again using the RUU.exe if you don't want to be bricked!
Connect to your phone in charging mode. click the "RUU_pyramid_*****.exe" file you downloaded and follow on screen instructions.
3. Make sure when you download the RUU. download the same or similiar RUU version as your phone came with (e.g. Tmous or EU or Asian etc). As long as you install a stock rom similiar to what you had you should be ok. FAILURE TO DO THIS MAY BRICK YOUR PHONE.
4. Switch your phone on now and let it boot for the first time and just skip through the welcome screen.
5. Go back to Step 4 - SUPERCID and go through 1 to 7 to get to the fastboot bootloader. (so just do what you did before, put adb files in local disk, adb reboot bootloader etc)
6. enter the command "fastboot oem writesecureflag 3" (Thanks Dazweeja)
7. Reboot into bootloader using "fastboot reboot-bootloader" or remove & reinsert the battery and press power on while keeping hold of volume down.
8. Bootloader should now read Pyramid PVT Ship S-ON RL.
9. Remove and reinsert the battery. Press power on as normal
You should now have S-on back and you can return your device or do whatever it is covered again under warranty.
10. IF IT DOESN'T REBOOT and bootloader says ***Security Warning**
Remove and re-insert the battery and go back into bootloader and holding Volume Down +power button select fastboot
11. Run RUU_Pyramid_***.exe to reflash stock rom. (the one u just downloaded in step 1) and then reboot. It should work now
The above method works successfully. So do not under any circumstances try this without going back to stock first using Ruu.exe. and Follow the instructions correctly if you want S-on WITHOUT problems Any doubts or questions PM me and i will get back to you and help you.
Click to expand...
Click to collapse

DO NOT BRICK DEVICE OMG !! JUST GET S - ON THATS IT RUN A RUU AS SIMPLE AS THAT NO HASSLE NOTHING GOSH..
Sent from my HTC Sensation Z710e using xda premium

Here is what I want to know about warranty exchange
1. When sent in, if the device is bricked do they replace it with another device New/refurbished?
2. If the device is experiencing a software malfunction, do they fix the issue then return the same device back?
Cause if #2 is the case why not brick it and get a new/refurbished unit back, over one that has failed on you already.
Just want to properly understand so I can know what to expect if my device fails me at some point.
Sent from my HTC Sensation 4G using xda premium

SinisterModz said:
Here is what I want to know about warranty exchange
1. When sent in, if the device is bricked do they replace it with another device New/refurbished?
2. If the device is experiencing a software malfunction, do they fix the issue then return the same device back?
Cause if #2 is the case why not brick it and get a new/refurbished unit back, over one that has failed on you already.
Just want to properly understand so I can know what to expect if my device fails me at some point.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Because even if the device is hard bricked, HTC can still teardown the device and connect to the hardware with UART and JTAG. The can then find out hat state the device was in before being bricked and deny any warranty work.
Now if you experience complete hardware failed like I did with my first Sensation they can not deny your claim.

T-Macgnolia said:
Because even if the device is hard bricked, HTC can still teardown the device and connect to the hardware with UART and JTAG. The can then find out hat state the device was in before being bricked and deny any warranty work.
Now if you experience complete hardware failed like I did with my first Sensation they can not deny your claim.
Click to expand...
Click to collapse
Good to know, thanks
Sent from my HTC Sensation 4G using xda premium

i put my phone back to s-on last time when i sent it for repair

Related

Stock Inspire 4G won't boot past bootloader and will not enter recovery.

My dad came home from work today and his stock Inspire 4G has stopped working. Nothing has been done to it. It simply hard locked and turned itself off. Since then I can't get it to boot past the boot loader. Once it's in the bootloader it checks for the PG98IMG.zip and then doesn't respond to anything else. I have tried numerous battery pulls, connecting to the phone with ADB and so forth but no response from the phone. Any ideas? AT&T has shipped him a refurb, but I figured I would take a crack at it until then since his phone would probably be better than some random refurb.
Sad, seems like it's boot looping: on stock rom, no less. My options will void the warranty, though, as it entails installing custom roms:
1. Push a cooked rom by rooting it. The cooked rom should be clean, but it will be rooted, thus, warranty void.
2. Try looking for stock rom for the HTC Inspire, push that using ADB and have the bootloader use it. Hopefully, it should restore stock settings to your inspire and still be replaced through warranty (i wouldn't know, I haven't sent a rooted phone in to warranty yet)
If that fails, might as well call AT&T and say it's a dud.
Truculent said:
My dad came home from work today and his stock Inspire 4G has stopped working. Nothing has been done to it. It simply hard locked and turned itself off. Since then I can't get it to boot past the boot loader. Once it's in the bootloader it checks for the PG98IMG.zip and then doesn't respond to anything else. I have tried numerous battery pulls, connecting to the phone with ADB and so forth but no response from the phone. Any ideas? AT&T has shipped him a refurb, but I figured I would take a crack at it until then since his phone would probably be better than some random refurb.
Click to expand...
Click to collapse
You could take the pd98img.zip from the ruu and it would do a clean install and more then likely boot the phone up, unless it is a hardware issue. I don't see the need to root it if all he wants is the stock rom.
Btw you can find the pd98img.zip in the guide stickied in the general section.
Sent from my Inspire 4G using XDA Premium App
Wait, how did you get into the bootloader if you dad's phone is stock?
same way you do on a rooted phone power plus volume down..I think you are confusing the bootloader with recovery.
mudknot2005 said:
same way you do on a rooted phone power plus volume down..I think you are confusing the bootloader with recovery.
Click to expand...
Click to collapse
No, I just didn't know you could do that on stock.
mudknot2005 said:
You could take the pd98img.zip from the ruu and it would do a clean install and more then likely boot the phone up, unless it is a hardware issue. I don't see the need to root it if all he wants is the stock rom.
Btw you can find the pd98img.zip in the guide stickied in the general section.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I think I'll try this. I'm wondering if it's a hardware problem though. My dad just told me that yesterday it was losing signal and then he would reboot it and it would regain signal for a little while and drop it again. May be a radio problem.
LEAVE IT BE. There is no reason to monkey with it if you already got the refurb, just send it away. Just because you want to poke around like bill nye or something might end up costing your dad $450.
I Agree Leave it be
Sent from my Inspire 4G using XDA App
Truculent said:
I think I'll try this. I'm wondering if it's a hardware problem though. My dad just told me that yesterday it was losing signal and then he would reboot it and it would regain signal for a little while and drop it again. May be a radio problem.
Click to expand...
Click to collapse
hi, friends my problem is ike that too. I swithed on to Hboot and pushed to recovery. after that my phone can not read PD98IMG.zip, I wanna install stock rom by sd card but it can not read it. when I stand in it sd card with PD98Img, its "checking" then again staying on Hboot system. please help me how to do it?
Why not just take the stock ruu which installs from the pc?
Sent from my Inspire 4G using XDA Premium App

Is my Sensation Bricked?

I tried flashing the newest firmware but i wasn't SuperCID, now i cannot get past the HTC logo. I am able to get to recovery and to bootloader... Is my sensation bricked?
ronnyzilker said:
I tried flashing the newest firmware but i wasn't SuperCID, now i cannot get past the HTC logo. I am able to get to recovery and to bootloader... Is my sensation bricked?
Click to expand...
Click to collapse
No, you're not brick...just look at ah-khor thread and find the right one.
Sent from my HTC Sensation 4G using Tapatalk 2 Beta-2
Thanks for the reply I will take a look right now....
epsix said:
No, you're not brick...just look at ah-khor thread and find the right one.
Sent from my HTC Sensation 4G using Tapatalk 2 Beta-2
Click to expand...
Click to collapse
I used the patch that he has in his thread but I'm still having the same issue.. nay ideas?
ronnyzilker said:
I used the patch that he has in his thread but I'm still having the same issue.. nay ideas?
Click to expand...
Click to collapse
You're trying to update your firmware to 3.32 for ics rom right?
Are you S-OFF and rooted?
Sent from my HTC Sensation 4G using Tapatalk 2 Beta-2
hi i have got the same problem now
hi ive got a htc sensation xe and its s-off and rooted and i just put the PG58IMG file on my sd card which is the ics version and when i put it into hboot mode to install the update it tells me model id incorrect and it says update fail and it asks me to press power to reboot and it reboots but after it gets to the beats audio bootlogo it reboots again and again over and over i got really scared do you think i bricked my phone because i do not know what to do know could you please help me out thank
Find my post will help u out like third one here
Sent from my HTC Sensation 4G using xda premium
staya-ahmed said:
hi ive got a htc sensation xe and its s-off and rooted and i just put the PG58IMG file on my sd card which is the ics version and when i put it into hboot mode to install the update it tells me model id incorrect and it says update fail and it asks me to press power to reboot and it reboots but after it gets to the beats audio bootlogo it reboots again and again over and over i got really scared do you think i bricked my phone because i do not know what to do know could you please help me out thank
Click to expand...
Click to collapse
I had that same issue. Make sure you're super CID as well. Then the file should update properly and you can continue with the flashing.
Htc sensation 4g bricked
i tried revolutionary method to root my phone but before the clockwork recovery my phone showed an update fail and not able to recover my phone with fastboot flash recovery.img also...Please help me
pyramid pvt ship S-off RL
HBOOT-1.27.0000
Radio-10.14.9035.01_m
eMMC-boot
Jan 13 2012,17.33.34
rajaram1988 said:
i tried revolutionary method to root my phone but before the clockwork recovery my phone showed an update fail and not able to recover my phone with fastboot flash recovery.img also...Please help me
pyramid pvt ship S-off RL
HBOOT-1.27.0000
Radio-10.14.9035.01_m
eMMC-boot
Jan 13 2012,17.33.34
Click to expand...
Click to collapse
Find your correct ruu, download ruu.exe to your pc, put your phone into fastboot mode, from h boot screen press power, you can then connect your phone to pc and run the ruu.exe as administrator. This will take you back to stock, s off, unrooted phone. Your phone will be restored and working. Then go read all of the stickies thoroughly so you understand what you are doing and what you need to do to successfully flash ROMS without the risk of bricking.
Sent from my HTC Sensation 4G with Beats Audio using xda premium
Rhiannon224 said:
Find your correct ruu, download ruu.exe to your pc, put your phone into fastboot mode, from h boot screen press power, you can then connect your phone to pc and run the ruu.exe as administrator. This will take you back to stock, s off, unrooted phone. Your phone will be restored and working. Then go read all of the stickies thoroughly so you understand what you are doing and what you need to do to successfully flash ROMS without the risk of bricking.
Sent from my HTC Sensation 4G with Beats Audio using xda premium
Click to expand...
Click to collapse
Sorry for being a noob, I don't quite get what you are saying.
Right now I'm pretty scared of bricking my phone, i've decided not to upgrade. Can I just insert the micro-sd card into my computer, then delete the firmware file and be done with it and have my phone back to normal????
Please help!!
Hi I'm learning about everything too. I can say I don't regret rooting and flashing custom Rom for a second! It can be intimidating at first, trust me I know but if you stick with it your reward will be great! Before you do anything read about it. What I did was even print out instructions so I didn't miss a step that helped me out a lot when flashing my first Rom. There's a lot to learn but everyone here is so helpful. Ask questions, read. Soon it becomes clearer and easier to understand. Its up to you if you wish not to proceed, but I just wanted to give you a pep talk and let you know you can do this! But never proceed unless you are comfortable with it. I wish you the best and good luck in what ever you decide to do.
Sent from my HTC Sensation Z710e using xda premium
The boot loop problem really scared the **** out of me. I guess i was being a little careless and didn't bother to check the CID of my phone, I thought I have Super CID already, but it is showing i have the incorrect CID.
I really want to experience ICS, even tho I am happy with my phone right now. I'm just so afraid of bricking my phone.
I guess I will do more homework on it before I do it.
Can someone answer my question in the previous post?
Thank you in advance

Juopunutbear S-OFF (bricked)

I was trying to S-OFF my sensation using JB by using temp root method...i tried to connecting the wire any times and at last my windows 7 shows that driver not found for QHSUS_DLOAD driver not found...so it had bricked my phone ??????
jazzzzzzz said:
I was trying to S-OFF my sensation using JB by using temp root method...i tried to connecting the wire any times and at last my windows 7 shows that driver not found for QHSUS_DLOAD driver not found...so it had bricked my phone ??????
Click to expand...
Click to collapse
nope ..if the phone went to that state after wire-trick then its not bricked ..its deep sleep state ..which happens due to too much of wire trick fails ..
the solution is (yes its TIME taking) ... remove sim,sdcard,battery and charge the phone for 6-7 hrs over power outlet ..then the phone should sprung back to life
EDIT: forgot ..for wire trick tips and solutions ..check the troubleshoot point #3 in my soff guide (link in my signature)
so i should put battery and charge?
and remove sd card ,sim?
jazzzzzzz said:
so i should put battery and charge?
and remove sd card ,sim?
Click to expand...
Click to collapse
nope remove the battery too ..and if possible charge the battery separately
ok i had removed every thing and connected it for charging.....did i do some thing wrong?
i will tell my story here...
i bought phone three months ago and done rooting at the purchased day itself and was playing with every rom...yesterday i unrooted my phone using indian RUU to gingerbread and make it S-ON again and updated to latest ICS update for india....i was planning to stay unrooted for a month cause i wanna gave it to service centre for cleaning dust.But when i see the Sebastian kernel update which gave USB OTG i fell into dream again and try root it with your method of temprooting and doing form the 5th step of this guide so i will get warranty and now after trying severel time it suddenly shows the QHSUS_DLOAD and i was sure that it was bricked and planning to go to service centre...and thanks for saying that its not bricked...
the firmaware was 3.33 is this a problem?i saw every tutorial saying 3.32?
jazzzzzzz said:
ok i had removed every thing and connected it for charging.....did i do some thing wrong?
i will tell my story here...
i bought phone three months ago and done rooting at the purchased day itself and was playing with every rom...yesterday i unrooted my phone using indian RUU to gingerbread and make it S-ON again and updated to latest ICS update for india....i was planning to stay unrooted for a month cause i wanna gave it to service centre for cleaning dust.But when i see the Sebastian kernel update which gave USB OTG i fell into dream again and try root it with your method of temprooting and doing form the 5th step of this guide so i will get warranty and now after trying severel time it suddenly shows the QHSUS_DLOAD and i was sure that it was bricked and planning to go to service centre...and thanks for saying that its not bricked...
the firmaware was 3.33 is this a problem?i saw every tutorial saying 3.32?
Click to expand...
Click to collapse
no firmware doesnt matter ..the tutorial came when there is only 3.32 ..so it doesnt matter..the guide works with 1.2x hboots (x means any
number)
once the phone comes back to life ..check the troubleshoot point #3
basically reduce the pause time 0.5 sec tap --- 1.5 sec gap ---- 0.5 sec tap again
after charging will it switch on in temp root mode(notification only) or still in this blank state?
did i want to do dev unlocking?it will void warranty for sure?
jazzzzzzz said:
after charging will it switch on in temp root mode(notification only) or still in this blank state?
did i want to do dev unlocking?it will void warranty for sure?
Click to expand...
Click to collapse
it will be in the temp root state ..you need to do temp root remove to go back to normal working state
and its better if you do HTC-DEV unlock and follow auggie2k guide completely ..as the soff process removes the trace of unlocking on phone and HTC ppl haven't denied anyone's warranty until now ...it also makes the wire trick less painful (easier than this process)
ganeshp said:
it will be in the temp root state ..you need to do temp root remove to go back to normal working state
and its better if you do HTC-DEV unlock and follow auggie2k guide completely ..as the soff process removes the trace of unlocking on phone and HTC ppl haven't denied anyone's warranty until now ...it also makes the wire trick less painful (easier than this process)
Click to expand...
Click to collapse
Dude my phone is booting again.....thanks dude......am now thinking about doing HTC unlock......but my warranty.....;(
Sent from my HTC Sensation Z710e using Tapatalk 2
jazzzzzzz said:
Dude my phone is booting again.....thanks dude......am now thinking about doing HTC unlock......but my warranty.....;(
Sent from my HTC Sensation Z710e using Tapatalk 2
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=27005067&postcount=2
Read that. The unlock bootloader method for S OFF will not leave the unlock token on the device & hence HTC will never know you used the unlock token.
Sensation Xe is Not turning on after wire trick (
Hello i Tried a wire trick to s-off my sensation xe but i think i've bricked my sensation xe now its not turning on and when i plug the charger in It shows Nothing No Orange Light Any One Have Idea what's the problem with sensation I think its Dead now? or it can be fix please Help Me i am really worried about it
Noraizz said:
Hello i Tried a wire trick to s-off my sensation xe but i think i've bricked my sensation xe now its not turning on and when i plug the charger in It shows Nothing No Orange Light Any One Have Idea what's the problem with sensation I think its Dead now? or it can be fix please Help Me i am really worried about it
Click to expand...
Click to collapse
JB won't brick your phone...
The phone went to deep sleep state... Due to too much of wire trick failures...
To Come out of it.. Remove battery, sdcard and sim and connect the phone to power outlet and charge it for 6-7 hours.. The phone will sprung back to life
Sent from my HTC Sensation 4G using xda premium
jb s-off
i tried gaining s-off using jb,but its not working and i cant switch on my phone....i tried several times to repeat the wire trick...but it failed...
Now whatever i try the JuopunutBear screen appears and it remains like that....does it mean that my phone is bricked??
09FK035 said:
i tried gaining s-off using jb,but its not working and i cant switch on my phone....i tried several times to repeat the wire trick...but it failed...
Now whatever i try the JuopunutBear screen appears and it remains like that....does it mean that my phone is bricked??
Click to expand...
Click to collapse
nope ..do the troubleshoot point #4 in my soff guide ..(link in my signature) to get the phone into working condition
jb s-off
please tell me how to bring back my phone to the old condition?
i tried restoring from nandroid backup that i had made....i removed the device from lap while performing jb s-off cos it was not working...will that cause any problem?
pls help me out...i just want my phone back to its previous state...
09FK035 said:
please tell me how to bring back my phone to the old condition?
i tried restoring from nandroid backup that i had made....i removed the device from lap while performing jb s-off cos it was not working...will that cause any problem?
pls help me out...i just want my phone back to its previous state...
Click to expand...
Click to collapse
I already answered
Sent from my HTC Sensation 4G using xda premium
09FK035 said:
please tell me how to bring back my phone to the old condition?
i tried restoring from nandroid backup that i had made....i removed the device from lap while performing jb s-off cos it was not working...will that cause any problem?
pls help me out...i just want my phone back to its previous state...
Click to expand...
Click to collapse
How could you restore when u are in stock...?
I have tried about 3hrs for saving my warranty and it work.... As the ganesh told earlier put battery card and sim out and charge it for hours and it will boot up normal.
Ganesh was the saviour for me....
Sent from my GT-I9100 using Tapatalk 2
======== ControlBear 0.6 beta for JuopunutBear S-OFF ==========
Restoring to normal mode
Searching device.....
Found device... Please wait...
Device should be in normal boot mode....
Press ENTER to exit.....
this is what just came up....but still my device is in jb screen....what do i do now...pls help!!
Is your phone on?
Charging led is orange?
Sent from my GT-I9100 using Tapatalk 2
its on...ive connected it to my lap...but theres no orange led...
its still in the jb screen....
---------- Post added at 08:09 PM ---------- Previous post was at 08:04 PM ----------
pls help me
ive tried wat u asked me to do...its still in the jb screen...
======== ControlBear 0.6 beta for JuopunutBear S-OFF ==========
Restoring to normal mode
Searching device.....
Found device... Please wait...
Device should be in normal boot mode....
Press ENTER to exit.....
this message came up after i gave the command,does it mean that i have restored?
if so please tell me the next step....

[Help] Is My Sensation Permanently Bricked?

I did a bad, bad thing. I thought I understood the process much better than I actually did and quickly found myself in over my head. Now I'm worried that I have a permanently bricked, very expensive paperweight on my hands. Is there any hope for recovering my Sensation?
My goal was to install CM9.
These are the steps that led to this problem:
Did the HTC Dev Unlock through the HTC website.
I used the KGS Utility v6.6 to root the device. The script told me it was successful, but I opened a terminal on the phone and couldn't tell if I had root priveleges.
Tried Juopunutbear to S-Off, but the script said it couldn't find device. “Connect Device and Install Drivers.”
Stupidly following directions I found online, I used the One X All In One Kit v1.0. I thought this was specifically for the Sensation at the time. I hit the button to flash the kernal and that's where my troubles begin. Couldn't get past HTC loading screen.
Power Button + Down volume to get into boot loader, instead. “Recovery” and “Factory Setting” in Fastboot wouldn't load anything at all.
Tried using Fastboot in a command line. I attempted to install a recovery image, but it wouldn't take. The bootloader was in “relocked” mode.
An online thread I found said that you can't flash a recovery unless your bootloader is unlocked. I took the advice in that thread and told Fastboot to use the Unlock_code.bin file once again. The phone said it was about to unlock. Then it completely shut off.
The phone will not turn on, and I can't even get it to boot into recovery mode.
Is there any hope for me? Thanks in advance for your help.
(HTC Sensation 4G, T-Mobile, US, Was Running Stock ICS)
S-Off, Was trying to get S-On.
Thats a brick all right. You can always try the unbricking method by dexter in the dev section but for this specific case, dont get your hopes up because I dont think it will work but its worth a try.
If it doesnt work the only way to unbrick is to find someone who can JTAG it
Jonny said:
Thats a brick all right. You can always try the unbricking method by dexter in the dev section but for this specific case, dont get your hopes up because I dont think it will work but its worth a try.
If it doesnt work the only way to unbrick is to find someone who can JTAG it
Click to expand...
Click to collapse
Thank you.
That's unfortunate, but I didn't even know about JTAG until today. It's good to know at least that there is a silver lining. I was worried that there were no possible solutions to get it back up and running.
Sad Sensation said:
Thank you.
That's unfortunate, but I didn't even know about JTAG until today. It's good to know at least that there is a silver lining. I was worried that there were no possible solutions to get it back up and running.
Click to expand...
Click to collapse
One thing I will say about JTAG is dont do it yourself, it is too easy to get it wrong and besides the jtag box costs a lot of money so its cheaper to send it to someone who does it for buisness than to buy the hardware
Wow now thats crazy
Sent from my HTC Sensation 4G using xda premium
---------- Post added at 08:06 PM ---------- Previous post was at 07:55 PM ----------
Can atleast boot in to boot loader
Sent from my HTC Sensation 4G using xda premium
First and foremost, contact HTC. They don't check bricked devices.
Also, it doesn't matter if you bought the phone used because the warranty is traced by the serial number of the device.
Contact them & say that the phone randomly switched off & never came back on.
If they find the device to be in warranty, which is most likely, then they will replace the mobo on the phone.
You shouldn't have any hardware modified on the phone & all the warranty stickers should be present.
Try using dexters HTC sensation unbrick tool, if that doesn't work then try looking for a jtagging service. If your from the UK then try fonefunshop.com
Sent from my Sensation XE with Beats Audio Z715e using xda app-developers app
kgs1992 said:
First and foremost, contact HTC. They don't check bricked devices.
Also, it doesn't matter if you bought the phone used because the warranty is traced by the serial number of the device.
Contact them & say that the phone randomly switched off & never came back on.
If they find the device to be in warranty, which is most likely, then they will replace the mobo on the phone.
You shouldn't have any hardware modified on the phone & all the warranty stickers should be present.
Click to expand...
Click to collapse
I used the HTC Dev Unlock tool through their website. I was under the impression that doing that voids your warranty? Does anyone happen to know?
Also, a question about JTAG-ing the phone. Does that process also restore the operating system or just get you into Hboot? Just curious if I'll end up with a fully functional phone through a JTAG service (in case HTC can't help).
Sad Sensation said:
I used the HTC Dev Unlock tool through their website. I was under the impression that doing that voids your warranty? Does anyone happen to know?
Also, a question about JTAG-ing the phone. Does that process also restore the operating system or just get you into Hboot? Just curious if I'll end up with a fully functional phone through a JTAG service (in case HTC can't help).
Click to expand...
Click to collapse
I don't think you will have problems.. With htc-dev unlock... As it said it may void the warranty but not it Will void the warranty.. Also your issue seems like hardware side.. So hardware issues will not be voided even if you do htc-dev unlock afaik
Sent from my HTC Sensation 4G using xda premium
Sad Sensation said:
I used the HTC Dev Unlock tool through their website. I was under the impression that doing that voids your warranty? Does anyone happen to know?
Also, a question about JTAG-ing the phone. Does that process also restore the operating system or just get you into Hboot? Just curious if I'll end up with a fully functional phone through a JTAG service (in case HTC can't help).
Click to expand...
Click to collapse
JTAG forces the correct files onto the partitions of your phone however it wont do it for boot, system or data partitions because that would make the resurector dll enormous to download, as it is the resurecter is already over 15mb.
After JTAG then I would suggest flash an RUU or custom ROM immediately because after JTAG phone boots but is unstable.
source, riffbox site and my own experiance
Jonny said:
After JTAG then I would suggest flash an RUU or custom ROM immediately because after JTAG phone boots but is unstable.
Click to expand...
Click to collapse
Not sure if anyone would know this, but do JTAG services (such as mobiletechvideos.com) typically do that for you?
And again, just want to say thanks for everyone's comments so far. I truly appreciate all of the help.
Sad Sensation said:
Not sure if anyone would know this, but do JTAG services (such as mobiletechvideos.com) typically do that for you?
And again, just want to say thanks for everyone's comments so far. I truly appreciate all of the help.
Click to expand...
Click to collapse
Doubt it but dont know for certain
Have you tried flashing a kernel or original software through a PG58IMG.zip?
Sent from my HTC Sensation 4G using xda premium
How can he thought that toolkit for One X is specifically for Sensation is beyond me.
Odoslané z HTC Sensation XE with Beats Audio Z715e cez Tapatalk 2
JTAG will not solve any hardware faults & this seems like a hardware fault. Remember, once you try JTAG, warranty is void even if you had it before.
Talk to HTC support first. They will not check anything at all on the phone. If you don't try, it's your loss.
There's no need to mention anything about what happened. Just say it happened randomly.
kgs1992 said:
JTAG will not solve any hardware faults & this seems like a hardware fault. Remember, once you try JTAG, warranty is void even if you had it before.
Talk to HTC support first. They will not check anything at all on the phone. If you don't try, it's your loss.
There's no need to mention anything about what happened. Just say it happened randomly.
Click to expand...
Click to collapse
sorry but I disagree, he flashed something meant for One X which seems to have messed the partitions up so its not a hardware issue therefore JTAG should fix it. Ofcouse he could always try contacting HTC aswell...
i would send it to htc first before i do anything , if you are still in waranty, sorry this happened to you better read and concentration needed when doing this sort of things but than again it happens....
Jonny said:
sorry but I disagree, he flashed something meant for One X which seems to have messed the partitions up so its not a hardware issue therefore JTAG should fix it. Ofcouse he could always try contacting HTC aswell...
Click to expand...
Click to collapse
The phone bricked after flashing the unlock token. The one x kernel has nothing to do with it.
Sent from my HTC Sensation XE with beats audio
kgs1992 said:
The phone bricked after flashing the unlock token. The one x kernel has nothing to do with it.
Sent from my HTC Sensation XE with beats audio
Click to expand...
Click to collapse
Yes but the unlock token is still software, not hardware and from what I can gather the One X kernel thing is flashed to a different partition on the eMMC chip than a sensation kernel so this looks to me (I could be wrong if course) that a kernel was flashed to a partition containing other data which resulted in that data being erased/overwritten
Jonny said:
JTAG forces the correct files onto the partitions of your phone however it wont do it for boot, system or data partitions because that would make the resurector dll enormous to download, as it is the resurecter is already over 15mb.
After JTAG then I would suggest flash an RUU or custom ROM immediately because after JTAG phone boots but is unstable.
source, riffbox site and my own experiance
Click to expand...
Click to collapse
OK. I have this JTag Device. Link. I know it jumps samsung phones into download mode. Does it work for any other manufacturer? What about HTC?

[q] at&t htc one x camera shows black screen

i am having an htc one x its camera is showing black screen when open
i went to htc service centre they told me that camera need to be replaced but they have taken a lot of time so i took it from them and then went to other reputed service centre they also told me the same thing and change the camera but after changing camera also, problem is not solved now they are telling there is some problem on board and they cant repair it as it may dead the mobile
Please Help
monster02 said:
i am having an htc one x its camera is showing black screen when open
i went to htc service centre they told me that camera need to be replaced but they have taken a lot of time so i took it from them and then went to other reputed service centre they also told me the same thing and change the camera but after changing camera also, problem is not solved now they are telling there is some problem on board and they cant repair it as it may dead the mobile
Please Help
Click to expand...
Click to collapse
Have you flashed any roms? A bad kernel can cause this. Well, among other things.
HTC Evita, S-Off, ViperXL, ElementalX
Venomtester said:
Have you flashed any roms? A bad kernel can cause this. Well, among other things.
HTC Evita, S-Off, ViperXL, ElementalX
Click to expand...
Click to collapse
I didnt flash any rom it happen suddenly
other thing i didnt understand whats that
A kernel is the what interprets the commands between the hardware and the software. When the software needs the hardware to do something it sends it to the kernel. So everything is controlled by it. Flashing a new kernel could fix the problem.
Sent from my HTC One X using xda premium
Venomtester said:
A kernel is the what interprets the commands between the hardware and the software. When the software needs the hardware to do something it sends it to the kernel. So everything is controlled by it. Flashing a new kernel could fix the problem.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
How to flash please suggest me or guide me it will be mote helpful
monster02 said:
How to flash please suggest me or guide me it will be mote helpful
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1952426
Do i need to root it first then flash kernel
is it harmful to my phone
if yes is there any easy way
can i do it legally loading a stock ROM
monster02 said:
Do i need to root it first then flash kernel
is it harmful to my phone
if yes is there any easy way
can i do it legally loading a stock ROM
Click to expand...
Click to collapse
if you are completly stock never unocked your phone try downloading the ruu from htc's website hook you phone to your computer and run the ruu if you still have this problem it is hardware contact htc for warrenty repair
jerrycoffman45 said:
if you are completly stock never unocked your phone try downloading the ruu from htc's website hook you phone to your computer and run the ruu if you still have this problem it is hardware contact htc for warrenty repair
Click to expand...
Click to collapse
I dont think it is never unlocked as i m usimg at&t phone on some other country with different sim
I would go into bootloader and confirm. You could brick if it is unlocked.
Sent from my HTC One X using xda premium
Hey monster if you're stock I would try a factory reset first
Venomtester said:
I would go into bootloader and confirm. You could brick if it is unlocked.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
how to chk in boot loader
monster02 said:
how to chk in boot loader
Click to expand...
Click to collapse
Hold Power and Volume Down until the screen shuts off and lights stop flashing, then let go of power and continue holding volume down Your boot loader will open. If it reads "Tampered" "Unlocked" at the top of the screen, you have root access. If it does not then you are stock. To exit boot loader you use the volume button to go to reboot and hit power button to choose.
Venomtester said:
Hold Power and Volume Down until the screen shuts off and lights stop flashing, then let go of power and continue holding volume down Your boot loader will open. If it reads "Tampered" "Unlocked" at the top of the screen, you have root access. If it does not then you are stock. To exit boot loader you use the volume button to go to reboot and hit power button to choose.
Click to expand...
Click to collapse
I have checked it is locked that mean i didnt hv root access now next step what to do should i try unlocking and flashing a custom rom or stock rom
If you want to keep your phone stock, follow a box of kittens advice and try a factory reset. Or download update. If you wish to unlock and flash a custom Rom, please research carefully before doing so. Make sure you know your phones code name wich is also in bootloader info. Should say evita. All unlocking tools and custom roms will be tagged with the evita name.
Sent from my HTC One X using xda premium
mryncho WAS
Venomtester said:
If you want to keep your phone stock, follow a box of kittens advice and try a factory reset. Or download update. If you wish to unlock and flash a custom Rom, please research carefully before doing so. Make sure you know your phones code name wich is also in bootloader info. Should say evita. All unlocking tools and custom roms will be tagged with the evita name.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I have tried a factory data reset but the problem persist
what are the chances for hardware problem
Have you tried downloading the ruu from HTC like jerrycoffman suggested? I would give it a shot and if it doesn't work then follow his advice about a warrenty replacement. It would let you know if it is kernel related or hardware. It's the fastest way to find out and keeps your phone stock for replacement.
Sent from my HTC One X using xda app-developers app
Venomtester said:
Have you tried downloading the ruu from HTC like jerrycoffman suggested? I would give it a shot and if it doesn't work then follow his advice about a warrenty replacement. It would let you know if it is kernel related or hardware. It's the fastest way to find out and keeps your phone stock for replacement.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
pls can u give me the link or video tutorial of ruu from htc
will i have to root my htc for this
link
www.htc.com
it will be under support ruu stands for rom update utility it is from htc and no you do not need root you just hook you phone to your computer and run the ruu it is a exe file it does everthing for you
www.htc.com/us/support/news.aspx?p..
Sent from my HTC One X using xda premium

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