1st post so Hello to everybody
Phone: HTC Sensation (not rooted)
Provider: 02
Platform: 4.0.3
HTC Sense ver: 3.6
Shoe size: 9 (UK)
Updated to ICS recently and started to notice I was receiving texts late, usually 10 mins after they were sent to me. This is intermittent and there seems no reason as to why that I can find.
Uninstalled Handcent and installed Go SMS Pro and seemed to do the trick for a few days but then it happened again.
Uninstalled Go and used stock SMS and again worked OK but I noticed it again a couple of days ago.
Rang O2 and did Sim wipe, reentered SMS centre no and still got delay. Also tested SIM in another phone and works fine, no delay. They said it is a phone fault then.
Called HTC and they advised that I had a corrupted update and that I needed to factory reset, which I have done. Unfortunately the problem still persists.
Spent the afternoon sending myself texts and some go through and some do not.
I do have poor service at home, 1-2 bars, but this was never a problem before the update.
Other than that I had the "Android is Updating, Optimising Applications" issue but his has now cleared.
Sometimes I do not receive messages at all and have to restart phone, once or more, to get messages.
HTC want me to send the phone in for repair but thought i'd see if can get any help from you lovely people first!
HELP PLEASE!!!
To update: Got a new SIM yesterday and thought/hoped it had sorted it but no joy.
Anyone got any tips? I'm wondering if it could be an app clashing with ICS?
Had the same problem, went into the Of store thinking it was a sim problem, replaced my sim card with a new one. But still had the problem. I switched from ICS rom to rom, radio to radio, but no luck. So I gave up and called HTC, they told me to do a factory reset which was just a waste of time and eventually sent it off for repairs.
Got it back, upgraded to the OTA ICS and all is well.
So to sum up, just call HTC and tell them your problem, tell that you've done a factory reset and they should schedule a repair for it.
Sent from my HTC Sensation Z710e using XDA
Well mate, I don't think it's an app clashing with ICS. If that's the case it should have worked when you installed GO SMS..
So my suggestion would be that as you are on stock ROM, the most astute option for you will be to send the phone to HTC, and they will figure out the problem for you!
Interestingly I popped Wifes T-Mobile SIM in and factory reset and factory reset and updated.
So far with her SIM in all is good, Texts going through in seconds.
Gonna keep it in there for a bit and then put mine back and see what happens.
PJBXDA said:
Interestingly I popped Wifes T-Mobile SIM in and factory reset and factory reset and updated.
So far with her SIM in all is good, Texts going through in seconds.
Gonna keep it in there for a bit and then put mine back and see what happens.
Click to expand...
Click to collapse
Why don't you try your SIM in another phone and see how it goes?
Put the O2 SIM back in and back to late messages so definitely something to do with O2.
Looks like gonna have to send it in Mon/Tues and revert back to me Wildfire which i've just unlocked. Over to the Wildfire forum to see if there are any decent ROMs available and for an idiots guide to rooting it!
Good luck!
Sent from my HTC Sensation Z710e using XDA
It seems that it is a fault at O2s end after all.
I'm fuming, spoke to them twice last week and they fobbed it off and sent me to HTC so had to do factory reset etc, taking hours and causing untold grief. Where if the she'd of done her job and looked at he fault properly the test message report she sent me would of told her that the fault was with the network. Not to mention the work i've lost out on!
Had to switch phone to 2g and messages come through fine and they've raised a fault for an engineer to check at local mast(s) and get back to me in 5 days.
Related
After flashing a GB rom I am no longer able to access the T-mobile network. My sim card is no longer detected and I have absolutely no network connectivity. I have tried to flash back to froyo and back to other GB roms without any success. Any help would be greatly appreciated.
bat82 said:
After flashing a GB rom I am no longer able to access the T-mobile network. My sim card is no longer detected and I have absolutely no network connectivity. I have tried to flash back to froyo and back to other GB roms without any success. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Check under phone info and see what your baseband version is.
There is a dumb little problem that I've seen pop up a few times where the IMEI goes missing and the baseband number with it... then this happens...
If the sim card isnt being read at all, as in (please insert sim), shouldnt matter with imei as imei has nothing to do with service. Even with a null/ 000000000 imei, calling, texting, data all works. Its probably your sim card tray.
If your sim card is read, but just no bars, etc, then try reflashing and factory resetting.
Sent from my SGH-T959V using XDA Premium App
My baseband version is "unknown" and my phone says I need to insert sim. If it is my sim card tray, then how do I get it fixed? Thanks.
Light-라이트 said:
If the sim card isnt being read at all, as in (please insert sim), shouldnt matter with imei as imei has nothing to do with service. Even with a null/ 000000000 imei, calling, texting, data all works. Its probably your sim card tray.
If your sim card is read, but just no bars, etc, then try reflashing and factory resetting.
Sent from my SGH-T959V using XDA Premium App
Click to expand...
Click to collapse
I had the same problem a month ago, and found a good handful of threads on it. Most of those threads also reported missing base band and imei. I resolved it by flashing back to 100% stock and starting over. Not saying it'll fix you for sure but it worked for me.
Sent from my SGH-T959V using XDA App
Had a similar issue a few months ago, flashed a different ROM and it went away. Not sure is it was a coincidence but recently upgraded to stock KJ6, everything was fine for a few days then all of a sudden no T-Mobile network/ Manually logged on, crappy signal, white 4G icon, calls dropping, I can hear caller, they can't hear me etc... Figured the network might be swamped due to Thanksgiving holiday, waited a day but it got even worse. My wife's SGS4G meanwhile continues to have great signal- not a sim issue as I swapped hers in to my phone and it still sucked. Called T-mobile tech support, new phone arrives this Friday. They blamed it on the upgrade to VUVKJ6, I wan't going to argue with them as I didn't have the phone insurance (I do on the new one) and they said that because it happened after the KJ6 upgrade it was on them .... it only cost me $20 for a brand new replacement.
I do have to say that T-Mobile customer service kicks ass.
Try flashing a different rom to see if itll fix the problem. The last resort would be resoldering. Try all other options first.
Sent from my SGH-T959V using XDA Premium App
Thanks for the replies. I tried flashing to 100 percent stock and nothing changes. It doesn't matter what I flash to or how many times I restore factory setting and wipe all user data. I always end up with a phone that doesn't detect the T-mobile sim card or the network. I requested an exchange for 20 dollars since my phone is still under warranty... I hope I will be able to flash to a different ROM next time without the same problem.
bat82 said:
Thanks for the replies. I tried flashing to 100 percent stock and nothing changes. It doesn't matter what I flash to or how many times I restore factory setting and wipe all user data. I always end up with a phone that doesn't detect the T-mobile sim card or the network. I requested an exchange for 20 dollars since my phone is still under warranty... I hope I will be able to flash to a different ROM next time without the same problem.
Click to expand...
Click to collapse
I seem to be in the same predicament after flashing KJ6.
Spent the whole day flashing different ROMs, to no avail.
Guess my only option is contacting t-mo, and see if i can get a replacement.
Will they know if i updated through Kies, or Odin?
i'm in the same boat. bought my phone unlocked through amazon two months ago and upgraded to stock KJ6 through Kies when tmo released it. worked fine until two days ago. SIM works in other phones, IMEI number looks good, APN settings look good. Haven't tried switching to other builds because all the threads I've seen here at xda and other forums seem to show that doesn't change anything.
didn't realize how much i liked my phone until i went to the backup motorola zine the last few days. bogus.
Before you send your phone back make sure it is 100 percent stock ROM and not rooted. Also, factory reset and wipe all user data.
bat82 said:
Before you send your phone back make sure it is 100 percent stock ROM and not rooted. Also, factory reset and wipe all user data.
Click to expand...
Click to collapse
Thanks.
I did know all that. Just wasn't sure of they could still tell I didn't do it through Kies.
Anyway, just contacted T-Mobile, and my new phone should be here Monday.
Awesome customer service.
My t-mobile exchange phone arrived and I upgraded to latest GB via Kies and then I flashed Dr. Honks latest kernel and everything works. No network or sim problems.
I am really happy with T-mobile customer service too. My phone arrived only 3 or 4 days after I requested an exchange. No questions asked.
From what I have been reading on the forums, it doesn't matter if the phone was upgraded via kies or flashed via odin. The phone just has to have 100 percent stock
Damn having the same problem,no sim card detected.No baseband,no IMEI.Went stock via Odin,nothing.Went to stock Froyo and still nothing :-(
sgs4g, same problem...only mine im sure is the sim tray. this was a refurbished phone i bought from craigslist, brand new.
stock froyo, gb, rooted ocataine, doesnt matter- every few weeks it would say insert sim..
Now im just gonna call and tell them it happened after the upgrade because it was there faulty phone to begin with.. now how can i go back to perfectly stock? and does that mean i should send it back on froyo or gb?
I've had/am having this problem. I brought my phone to the UK and I had this issue when I tried a new carrier. 3 weeks ago I was able to plug my phone in to the charger and then put it in airplane mode and out and I had no issues until I tried a 3rd carrier today and now the issue is back and my previous fix isn't working. Because I'm not using T-mobile and bought the phone off of a friend I'm hoping I can find a way to fix this without sending in my phone because that really isn't an option.
---------- Post added at 06:53 PM ---------- Previous post was at 05:56 PM ----------
after looking around a bit more and flashing a few roms unsuccessfully I found this http://forum.xda-developers.com/showthread.php?t=1323973&page=6
I removed the battery and sim from my phone for 10 min. Put everything back in, booted and everything is working as it should be. Hope this helps.
Glad you found the battery fix, I have stated that fix in a couple of threads, and started a thread called No carrier signal + IMEI problems = Take out your battery, but it has been pushed down like 3 pages cause no one comments on it.
rafikis said:
I've had/am having this problem. I brought my phone to the UK and I had this issue when I tried a new carrier. 3 weeks ago I was able to plug my phone in to the charger and then put it in airplane mode and out and I had no issues until I tried a 3rd carrier today and now the issue is back and my previous fix isn't working. Because I'm not using T-mobile and bought the phone off of a friend I'm hoping I can find a way to fix this without sending in my phone because that really isn't an option.
---------- Post added at 06:53 PM ---------- Previous post was at 05:56 PM ----------
after looking around a bit more and flashing a few roms unsuccessfully I found this http://forum.xda-developers.com/showthread.php?t=1323973&page=6
I removed the battery and sim from my phone for 10 min. Put everything back in, booted and everything is working as it should be. Hope this helps.
Click to expand...
Click to collapse
The link you posted is no good, can you tell me where it was at? Also what are all of the steps to get SIM or IMEI working again just the remove SIM and Battery for 10 Minutes?
There are a lot of people who flash custom ROMS on Telus, Rogers, Wind and T-Mobile who have this problem and if what you are saying works then that needs to go viral. What is strange is that some have the issue same ROM and Phone and others don't it's a hard issue to try an troubleshoot to say the least.
Any more info on this subject would be awesome bro.
Thanks,
Jk
Hi everybody. Hopefully I am posting this in the right section. I have a Tmobile G2x running CM7 nightly 201. I purchased the phone new (ebay) a couple of months ago. The phone has run relatively smoothly since CM7 installation, until yesterday.
Then, suddenly stopped connecting to the voice, data networks. It will connect via wifi, but would not connect/register for data or voice. It is driving me crazy and is now essentially useless. I have tried to reinstall CM7, I performed system restore to stock rom but the problem persists. It must be an issue with phone since my sim card would work in a different phone, and other sim cards will not work on my G2x.
I have tried to use GetRIl to change baseband. I am now running M6600A-SCAUNTZ-2.0.9720T 1 and I am back to stock rom.
Not sure if there is any way to solve this issue. Should I just resign to buy a new phone? Any solution/setting that I am missing? Can I send back to LG/tmobile a phone which has ClockworkMod Recovery on it? Sorry for the many questions.
You said you went back to stock rom, but did you do a complete restore??
Sent from my LG-P999 using xda premium
italdream said:
Hi everybody. Hopefully I am posting this in the right section. I have a Tmobile G2x running CM7 nightly 201. I purchased the phone new (ebay) a couple of months ago. The phone has run relatively smoothly since CM7 installation, until yesterday.
Then, suddenly stopped connecting to the voice, data networks. It will connect via wifi, but would not connect/register for data or voice. It is driving me crazy and is now essentially useless. I have tried to reinstall CM7, I performed system restore to stock rom but the problem persists. It must be an issue with phone since my sim card would work in a different phone, and other sim cards will not work on my G2x.
I have tried to use GetRIl to change baseband. I am now running M6600A-SCAUNTZ-2.0.9720T 1 and I am back to stock rom.
Not sure if there is any way to solve this issue. Should I just resign to buy a new phone? Any solution/setting that I am missing? Can I send back to LG/tmobile a phone which has ClockworkMod Recovery on it? Sorry for the many questions.
Click to expand...
Click to collapse
Have you tried a full wipe?
Sent from my LG-P999 using xda premium
did you pay your phone bill?
Thanks for the quick reply. I tried restoring to original stock, then erasing all user data. I also tried several times wipe data/factory reset from ClockworkMod Recovery menu. Unfortunately no solution.
Wow, have you tried working as a comedian for a living?
May not be what you want to hear, but it is possible the seller sold you a stolen phone and it has be blocked. You may want to go to T-Moble and have it checked out.
GTWalling said:
May not be what you want to hear, but it is possible the seller sold you a stolen phone and it has be blocked. You may want to go to T-Moble and have it checked out.
Click to expand...
Click to collapse
Thank you. That would at least make sense and I would report it to seller/ebay.
GTWalling said:
May not be what you want to hear, but it is possible the seller sold you a stolen phone and it has be blocked. You may want to go to T-Moble and have it checked out.
Click to expand...
Click to collapse
This, maybe. Also try getting a new SIM card from tmo.
Also, check the IMEI before buying used phones. Even if your phone doesn't happen to be stolen, this is still a good idea.
Thanks. The phone was new from a 100%, long-time Ebay seller. Is there any official website to check for validity of IMEI?
I am going to check with T-mobile but there is also a thread showing other people with similar issue. http://forum.xda-developers.com/showthread.php?p=17660686
Unfortunately, no solution posted. If anybody else has comments/alternative solutions, they will be greatly appreciated.
My first One X was showing this "Preparing SIM" message periodically and I eventually had the phone replaced when connections to Rogers service would drop out. In order to reconnect a reboot was required.
My 2nd device although stays connected to Rogers service just fine but I am still getting the "preparing SIM" message ever now and then.
The Rogers support people could not say anything about the message but I did have them put it on my record that I am experiencing it in the even that there is a problem after the initial no haggle swap period has passed.
If you are also having this message come up I would suggest you call into support and have them note that you are having this issue. Not that you will need to have the phone replaced but in the even you do, it's there on your account.
Has anyone else seen this on their phone?
quadcom said:
My first One X was showing this "Preparing SIM" message periodically and I eventually had the phone replaced when connections to Rogers service would drop out. In order to reconnect a reboot was required.
My 2nd device although stays connected to Rogers service just fine but I am still getting the "preparing SIM" message ever now and then.
The Rogers support people could not say anything about the message but I did have them put it on my record that I am experiencing it in the even that there is a problem after the initial no haggle swap period has passed.
If you are also having this message come up I would suggest you call into support and have them note that you are having this issue. Not that you will need to have the phone replaced but in the even you do, it's there on your account.
Has anyone else seen this on their phone?
Click to expand...
Click to collapse
Hey i used to have this problem. When i was using Sense.. Try using Apex Launcher and let me know if you have the problem still.
I've got the issue from your first phone. Been wondering if it's a hardware or a software issue. Seems to happen more often when I am farther from toronto, getting a worse lte signal. Could be anecdotal though. Don't know if I should exchange it for another one
Using apex since day one
Sent from my HTC One X using Tapatalk 2
I have an AT&T hox...the same thing happens to mine. Also, on the notification bar, it's has a triangle with an ! in it and next to it says something about restricted access. At first I thought it was they were getting Jacksonville fl ready for lte...nope.
Same thing on mine. Was on the phone with Rogers today and after disabling LTE on my end and switching to HSPA+, my data has returned and is working normally now.
Beamed from my Rogers HTC One XL
just got off the phone with At&T and HTC technical support...their answer was
huh? Never heard of that...most probably sim card reader going bad...
Wtf...and it just did it again. Going to return this phone for another one tomorrow.
Sent from my HTC One X using XDA
Artimus009 said:
just got off the phone with At&T and HTC technical support...their answer was
huh? Never heard of that...most probably sim card reader going bad...
Wtf...and it just did it again. Going to return this phone for another one tomorrow.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
So, do you get the replacement Artimus? How's your replacement?
Last time I went to replace mine, the manager give me a hard time. He replace my sim card, but I still notice it at least once a day. Now, the situation is bad because this phone is out of stock.
Please let us know your experience. Thanks...
Update: I have since done a factory reset and haven't experienced the issue since. LTE is working fine on Rogers now too.
Sent from my HTC One X using xda premium
What can I do to fox this issue? I have tried everything from creating a new APN, factory resetting it, doing the OTA update, up to changing the sim card entirely. All of my network settings are correct, and T-Mo's customer service acts like it's nothing wrong at all, because their stupid troubleshooting tricks are simple commands that an idiot could figure out.
The calls don't receive and won't send only when the 4G symbol is stuck on uploading data.
I have not downloaded any crazy apps or anything, so, that's ruled out. It's not rooted, s-on, stock everything.
Please help.
For how long has your phone been turned on? Is it your first day with the one s? Maybe you have a problem with your google account? Is play store downloading?
Sent from my HTC One S using XDA
This used to be a big issue with the Nexus One from HTC. I was afraid it would happen on this phone as well. I can say that it does seem to happen sometimes on my HOS but only when I have limited signal on 4G. I usually either reboot the phone or put it into airplane mode then back when I notice it happening.
Same issues.. very very annoying.
Sent from my HTC VLE_U using XDA
I figured out that it was the phone itself. T-Mobile denied it was their network causing the issue, and they may have been right. HTC has been aware of this issue and are working to push out one their slow ass OTA updates with the fix. <<<that coming from an HTCdev employee.
I got the buyer's remorse and swapped it out within 14 days and the new one has no issue whatsoever. I'm pretty sure warranty will work if you don't want to wait on the fix.
I received a refurb from t-mobile yesterday and I have been experiencing nothing but problems with the data connection on this new device...
I can also not receive or make calls most of the time, and my old brand new one s didnt do that, now the only way to make or recieve a call is to restart or cycle flight mode...
I will be staring at the phone with a 4g signal indicator full bars and it will go to voicemail after 2 rings... it's supposed to be 3 if I am correct
My friend got a one s like a week before mine and he still has his first one and its working flawlessly
For the record my first one s got shipped back to t-mo for the power button going out.
Has anyone ever heard of this before? I restored the device to factory and I made t-mobile give me a brand new sim card but the problem persists
Having t-mobile send me a new handset tuesday... I never ran the 1.84 RUU on this new device does anyone think this will solve my issue?
I have not messed with this new phone at all yet its completely stock [LOCKED] status
I had similar issues before rooting, custom ROM, and updating the radio. The radio fixed all my issues with data and missing/not being able to make calls. Hopefully, you have an older hboot and can play around (more easily) to find the radio that works best for you. For me, 0.16.31501S16_2_10.22.31501S.10L is great.
teh_pwnrer said:
I received a refurb from t-mobile yesterday and I have been experiencing nothing but problems with the data connection on this new device...
I can also not receive or make calls most of the time, and my old brand new one s didnt do that, now the only way to make or recieve a call is to restart or cycle flight mode...
I will be staring at the phone with a 4g signal indicator full bars and it will go to voicemail after 2 rings... it's supposed to be 3 if I am correct
My friend got a one s like a week before mine and he still has his first one and its working flawlessly
For the record my first one s got shipped back to t-mo for the power button going out.
Has anyone ever heard of this before? I restored the device to factory and I made t-mobile give me a brand new sim card but the problem persists
Having t-mobile send me a new handset tuesday... I never ran the 1.84 RUU on this new device does anyone think this will solve my issue?
I have not messed with this new phone at all yet its completely stock [LOCKED] status
Click to expand...
Click to collapse
Last HTC product I will ever own