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First Off, OMGOMGOMGOMGOMGOMGOMGOMGOMG!
Take this with a grain of salt but I just got off of the phone with AT&T after calling in about not being able to send MMS messages with my phone since I have had it.
They said it has been an Ongoing problem and Samsung has been working on the issue and that Samsung would be releasing a fix this Wednesday (Not Today Wednesday).
Note that I was actually talking to the real tech support people at AT&T(I was transfered to them)
I asked the lady if it was going to be an OTA update and if it was going to be Android 2.2 and she put me on hold to go ask her supervisor and he said He believes that the fix is going to be released with/through the Android 2.2 update...
Needless to say, I was a very giddy customer on the phone and I am going to be an extremely satisfied customer if this is true.
These were the actual tech support people I was talking to so it should be true right?
I just thought I would share this with everyone.
This would be good news.
From what i heard, and this is only a rumor, that sept 23 is froyo for non US devices.
I hope you're right!!
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
Shival said:
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
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Click to collapse
Nope. The galaxy s came out months before the us and google has nothing to do with the captivate except just providing the source code for samsung...
Sent from my fonez so excuze the speling erors
hehe your really going to trust AT&T on that promise lol that funny
Sorry. I don't believe a att Rep.
Well I am in agreement here that the ATT rep is probably incorrect. Working as a vzw customer service rep we get no indication as to when updates will be pushed to phones and also our tech support people don't even know.
ahhh i can believe it and it would be great because im looking forward to flash 10
tytdfn said:
Nope. The galaxy s came out months before the us and google has nothing to do with the captivate except just providing the source code for samsung...
Sent from my fonez so excuze the speling erors
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Click to collapse
Oh my gosh, I have no idea why I was thinking google worked with the phones lol. Opps.
But I guess Samsung is working on a fix and what better way to release it than through Froyo =]
I've heard rumors as well but not from any great sources. A majority of the AT&T representatives that I've dealt with are very ill-informed about anything android related.
While talking to a VZW rep he mentioned something about the Fascinate being better than the Captivate because it does have the newest version of android.. 1. No it doesn't 2. The Fascinate has a flash, that must mean it's more powerful >.>
Take anything you hear from a carrier with a lot of salt. The best way to figure out when 2.2 will be available is to watch over firmware websites. A new 2.2 I9000 firmware was just posted and leads me to believe that it is going to be released soon. The AT&T branded official firmware will be a bit farther off.
Shival said:
It would be kind of silly for other countries to be receiving the Android updates before we do. Google, an American based and located company.
Am I the only one who thinks that?
Click to expand...
Click to collapse
Unfortunately, it's a South Korean company that makes our phone.
WOW! Another "I talked to an AT&T rep and they told me something great" thread. Because this must be the one AT&T tech person that has the inside scoop.
Sorry to rain on anyone's parade, but if we took all the threads that contained a statement "X is coming on day Y because an [carrier name here] rep told me so and they know because they are [insert highest level possible here]" and then we did an analysis to see which ones turned out to be true - I bet the percentage would hover around 0 - I would go out on a limb and say the percentage actually is 0.
Since we haven't even seen a leaked 2.2 captivate ROM, this is more then a longshot.
Samsung still has to create and test the Firmware and then AT&T has to test it. It will be a while.
Shival said:
Oh my gosh, I have no idea why I was thinking google worked with the phones lol. Opps.
But I guess Samsung is working on a fix and what better way to release it than through Froyo =]
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Click to collapse
Since I keep reading a lot speculation about this around here, maybe I can shed some light into the typical process a device goes through when it is built and updated.
The carrier commits to ordering x number of units from the OEM with options to buy more at a certain price. In exchange for the minimum order commitment, the OEM promises to make customizations to the build of the device (industrial design, firmware and installed software) for the carrier. The OEM will also commit to a certain number of updates, fixes or patches contractually. And in this case, Google as the OS supplier will support and work very closely with both AT&T and even more so with Samsung. However, all the coding and build work is done by the OEM. Testing is done first by the OEM who puts out interim builds as defects get addressed. Release candidates are then sent to the carrier who will do their own testing mostly to make sure the devices play nicely with their network.
ianwood said:
Since I keep reading a lot speculation about this around here, maybe I can shed some light into the typical process a device goes through when it is built and updated.
The carrier commits to ordering x number of units from the OEM with options to buy more at a certain price. In exchange for the minimum order commitment, the OEM promises to make customizations to the build of the device (industrial design, firmware and installed software) for the carrier. The OEM will also commit to a certain number of updates, fixes or patches contractually. And in this case, Google as the OS supplier will support and work very closely with both AT&T and even more so with Samsung. However, all the coding and build work is done by the OEM. Testing is done first by the OEM who puts out interim builds as defects get addressed. Release candidates are then sent to the carrier who will do their own testing mostly to make sure the devices play nicely with their network.
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Click to collapse
So in other words, since we all decided to go with AT&T we are gunna be stuck with 2.1 until hell freezes over... great... FML
alphadog00 said:
WOW! Another "I talked to an AT&T rep and they told me something great" thread. Because this must be the one AT&T tech person that has the inside scoop.
Sorry to rain on anyone's parade, but if we took all the threads that contained a statement "X is coming on day Y because an [carrier name here] rep told me so and they know because they are [insert highest level possible here]" and then we did an analysis to see which ones turned out to be true - I bet the percentage would hover around 0 - I would go out on a limb and say the percentage actually is 0.
Since we haven't even seen a leaked 2.2 captivate ROM, this is more then a longshot.
Samsung still has to create and test the Firmware and then AT&T has to test it. It will be a while.
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Click to collapse
actually here is a 2.2 captivate rom from a couple days ago at samfirmware
i would post link but im not approved... its the first one there though
vin050 said:
actually here is a 2.2 captivate rom from a couple days ago at samfirmware
i would post link but im not approved... its the first one there though
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Click to collapse
you sure, i think the i9000 firmware is up to 2.2, but the cappy and the other US Galaxy S phones are stuck at 2.1
You can get your hopes up as much as you want... I'm saying that it ain't gonna happen any time soon.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm putting the Froyo update up there with Santa Claus, The Easter Bunny, and The Tooth Fairy...
I've been with At&t for ten years. Not because they've treated me so well, but because they are the only game in the country. No one else goes to the trouble; that makes At&t something special. In the city you have choices; here we have At&T...
I waited specifically for a Samsung android phone because I like Samsung and as a linux user I am committed to open source. Yeah, I would like to get a froyo update, and soon, but I like this hand-held as is. So, I'll wait for a while, and if At&t still doesn't come through, then I'll avail myself of the offerings here and get it by whatever means necessary. It's not so long yet that there is no hope of At&t doing what is right...
krakerx said:
So in other words, since we all decided to go with AT&T we are gunna be stuck with 2.1 until hell freezes over... great... FML
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Not saying that at all. But if there is to be a Froyo release for the Captivate, it will already be part of the deal AT&T has with Samsung.
Since Froyo was GA before the Captivate was even in stores, I think AT&T would almost have to plan for the upgrade. And I think Google will have put some pressure on AT&T to provide the upgrade since it helps to reduce OS version fragmentation which is very much in Google's interest. So my guess is, WE WILL see a Froyo build for our Captivate. The question is when.
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
toastthemost said:
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
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Click to collapse
Unfortunately no AT&T does not have a better answer, actually it is worse. I got the "We are working very hard to have ICS ready for all phones that have the capability, and we don't have any dates to reveal for any phones upgrade to ICS". I then also got the "We have 4 phones getting ready to be released in the next 60 days that will have ICS already on them".
I also asked around at corporate, and I can not get any of the people I work with there to give my any information at all on ICS one way or the other, for any phone.
Don't worry though ports are on the way, I know that both lfaber06 and I will be working to get a real port of it over ASAP. In fact he has a true pre-alpha version already posted this morning.
Jim
Major bummer, considering this phone is only about 2 months old. Either way, I love the phone and I'm keeping it for as long as its functional!
Sent from my MZ617 using Tapatalk
big ach said:
Major bummer, considering this phone is only about 2 months old. Either way, I love the phone and I'm keeping it for as long as its functional!
Sent from my MZ617 using Tapatalk
Click to expand...
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Same here, its a solid phone.
PeteSeiler2010 said:
Same here, its a solid phone.
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I just think it's too "plastic" (while it's still ... a kind of solid)...
If you think this phone is too plasticy...then your best bet would be an HTC phone. I think the Atrix 2 is very solid feeling.
toastthemost said:
Talked with a Motorola rep via support webchat who said that they "don't know" if an update for ICS will come to this phone. This is highly disappointing. Does anybody have any other information? I am considering returning it if they back out on it (as I am still within the return period). Maybe AT&T has a better answer?
Click to expand...
Click to collapse
Ok lets see if I have this straight
You want to return the Atrix 2 when they don't even have the ICS update for the Motorola Razor yet and it's guaranteed? Me, I'm waiting for the Atrix 2 and here is why.
Google states that phones that run 2.3 can run ICS and it's up to the manufacturer to push the upgrades out. What manufacturer is going to push the hardest to get their handsets running ICS
Motorola/Google hands down
Clovett said:
Ok lets see if I have this straight
You want to return the Atrix 2 when they don't even have the ICS update for the Motorola Razor yet and it's guaranteed? Me, I'm waiting for the Atrix 2 and here is why.
Google states that phones that run 2.3 can run ICS and it's up to the manufacturer to push the upgrades out. What manufacturer is going to push the hardest to get their handsets running ICS
Motorola/Google hands down
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Click to collapse
Not so fast there.... you are forgetting AT&T is the carrier, and they HAVE to do the actual ROM build, MOTO will give them all of the needed firmware and drivers and such, but it is AT&T who actually does the final build and approval for the releases, what we get off the MOT dev sites, actually is a joint effort from both Moto and AT&T.
I have direct information that if the Atrix 2 gets an ICS build, and IF is the word here, it will not be right away.
Why? You will most likely ask. It is becuase they (Moto and AT&T) are more interested in "Selling" you another more expensive phone, with ICS already on it. Both MOTO and AT&T don't get anything by releasing a new version of the OS to your phone. Just because a Phone can run it, does not mean that they will make it happen. Don't wait for something that might or might not come. If that is the attitude then go get a phone that already has ICS on it, you will be much happier.
I have information that IF, this comes out it will be after June most likely, April or may possibly. This last sentence is unofficial information, the official info I got from my client is posted in the second post here.
Jim
jimbridgman said:
Not so fast there.... you are forgetting AT&T is the carrier, and they HAVE to do the actual ROM build, MOTO will give them all of the needed firmware and drivers and such, but it is AT&T who actually does the final build and approval for the releases, what we get off the MOT dev sites, actually is a joint effort from both Moto and AT&T.
I have direct information that if the Atrix 2 gets an ICS build, and IF is the word here, it will not be right away.
Why? You will most likely ask. It is becuase they (Moto and AT&T) are more interested in "Selling" you another more expensive phone, with ICS already on it. Both MOTO and AT&T don't get anything by releasing a new version of the OS to your phone. Just because a Phone can run it, does not mean that they will make it happen. Don't wait for something that might or might not come. If that is the attitude then go get a phone that already has ICS on it, you will be much happier.
I have information that IF, this comes out it will be after June most likely, April or may possibly. This last sentence is unofficial information, the official info I got from my client is posted in the second post here.
Jim
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I agree completely on the time frame. However unlike other releases this one is different for Google. They will press extremely hard and bend over backwards to help update every phone in the field they can. The why is extremely easy
This ICS build will allow Google to build for their tablet platform AND the phone platform. The more phones they convert the larger the base to attract developers. This is the first shot they have had to have a single operating system. If they update every phone that can run ICS in about a year most phones current in the lineup and still in the field will be running ICS. Most tablets will be running ICS. As for the carriers they will leap on board since Google is going to be doing the work for them. The more phones on one platform the easier it will be to support. It's truly a win/win
^ Grabs popcorn
Sent from my MB865 using Tapatalk
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
Red-heads rock ... FYI ...
assuming the carpet matches the drapes
off-topic apologies... back to maintaining positive ICS thoughts...
From what I have read..it would seem that perhaps manufacturers and the "almighty goog" are fighting over device disk space with their proprietary interface bloatware and OS upgrades as well...hence the perpetual speak of "fragmentation" as well... too many differences and no commonality. To someone else's point, hopefully ICS can bring a closer point of unification.
shanghei said:
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
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Click to collapse
Interesting point well taken, but I'd have to as you this
Assuming you are the CEO of a carrier and you are presented with two paths and only have the time to pursue one course of action.
A) Put your programmers on fixing the current system and take them off upgrading as many phones as possible to ICS, even though the bugs with the phone are minor and don't impede actually using it as a phone.
B) Concentrate on moving forward with one platform so you can decrease support costs overall and get a big fat bonus
chose
shanghei said:
If Atrix 2 does get ICS, it will be a very long time before that happens, Motorola hasnt even released an update to 2.3 to fix all the damn bugs on the phone. Atrix 2 is the red headed step child.
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Click to collapse
Long time or not, as long as it comes before my contract renewal date, I'll be happy
Considering this phone came out about two months ago, I will go ahead and assume that most of us just renewed our at&t contracts to get it... I will also assume that most of us have about two years before we can renew our phones so basically, there's no rush guys lol
Sent from my MZ617 using Tapatalk
The biggest problem I see is that Google is in the process of buying Motorola. The issue is that during such buyouts, there are a lot of movement of people who work there. Usually a lot of instability, layoffs and/or management changes happen during this period. The end result will be that the Atrix 2 will be caught in the shuffle and so I don’t have know if ICS will ever come to this device. Motorola doesn’t even seem to care to address the many bugs as it is with this phone, much less care about ICS.
Clovett said:
Interesting point well taken, but I'd have to as you this
Assuming you are the CEO of a carrier and you are presented with two paths and only have the time to pursue one course of action.
A) Put your programmers on fixing the current system and take them off upgrading as many phones as possible to ICS, even though the bugs with the phone are minor and don't impede actually using it as a phone.
B) Concentrate on moving forward with one platform so you can decrease support costs overall and get a big fat bonus
chose
Click to expand...
Click to collapse
It all depends on LOE. If the LOE is less than the cost to implement with newer handsets, then it will happen. If the LOE is more than the cost to implement ICS with all new phones, then it will not happen. Look AT&T has 4 different versions of the Iphone that all can run 5 different versions of IOS, and there is not a way to FORCE anyone on an older Iphone to upgrade, becuase there was not OTA until IOS 5.
Support is not a big issue for the carriers, because they really don't support the devices the manufactures do.
You need think way higher than just google and android in this equation and the fact that AT&T still has to support ANY handset (on their network) that has been sold through AT&T or Cingular since 3g rolled out. There are guys at corporate AT&T that still carry the first HTC Tytn phone (the first 3g phone on cingular / AT&T), because it was a beast for the time, and since it is still 3g, and works, AT&T has to provide support for it. Now are there updates from AT&T or HTC, no, but that is why this community is here. Those guys are all running some form of windows mobile 6 on it, so is it the latest, no, does it do the job, yes.
Again ICS might or might not come (at this point the LOE says no, most likely not), I can't spell it out for you any clearer than that or I will no longer have my current customer. I have way more information than I am letting on, that I can not release at this time.
Motorola has issued very few statements about devices that will be on the upgrade path to ICS and the ones that were stated are on Verizen and they havnt even been given a specific date as to when to expect the update.
AT&T has a very good record at getting updated to their devices and doing it in a timely manner compared to the other carriers. Look at the phones on Verizen and tell me how many are up to date and running Gingerbread 2.3.5 or higher, very few. Heck their famed Thunderbolt is still trying to get the Gingerbread update going. The OG Atrix recieved the Gingerbread update before 90% of all other phones had.
Im not confirming nor denying that we will get it but we have a very good chance considering AT&T's track record even though they are being tight lipped about things and I personally think we will. But hey I have been proven to be wrong also
So if Jim says May - mid summer I say that is acceptible in my books. Has anyone seen a PROVEN date as to the other devices yet? NO. We all just have to be patient and see how the events play out. Hope everyone has a good day!
JRW 28 said:
Motorola has issued very few statements about devices that will be on the upgrade path to ICS and the ones that were stated are on Verizen and they havnt even been given a specific date as to when to expect the update.
AT&T has a very good record at getting updated to their devices and doing it in a timely manner compared to the other carriers. Look at the phones on Verizen and tell me how many are up to date and running Gingerbread 2.3.5 or higher, very few. Heck their famed Thunderbolt is still trying to get the Gingerbread update going. The OG Atrix recieved the Gingerbread update before 90% of all other phones had.
Im not confirming nor denying that we will get it but we have a very good chance considering AT&T's track record even though they are being tight lipped about things and I personally think we will. But hey I have been proven to be wrong also
So if Jim says May - mid summer I say that is acceptible in my books. Has anyone seen a PROVEN date as to the other devices yet? NO. We all just have to be patient and see how the events play out. Hope everyone has a good day!
Click to expand...
Click to collapse
That is exactly what I have been trying to get across, Thanks! I also want to note that the carriers are not the ones that really care about which OS a phone is on or if it is up to date, just that it does not harm their network.
AT&T is really trying to get phones updated as soon as they can, if it is a feasible LOE. And they do have a good track record of doing so.
mathk said:
I just think it's too "plastic" (while it's still ... a kind of solid)...
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Click to collapse
I want to know what everybody does with there phone's that it has to be built like a tank. The A2 seems pretty tough. The only phone I ever had that died was because my dog got it.
Sent from my MB865 using xda premium
Since I was having problems with my phone, and it was still under their warranty, I requested a replacement, and when it was sent to me I was careful (or so I thought) to restore the stock recovery as well as the stock rom. After some time I realized that the "stock" ROM to which I had restore the phone I sent to T-Mobile was a modified Froyo build, rooted, with ROM Manager installed. So now I am worried that they may charge me some ridiculous fee because I sent back a device that was not fully stock. From logic or past experience, is TMO going to take any action?
I've sent in a g2x with cm7, didn't get billed or I don't even know if they found out. Could be different for you but that's my experience
Sent from my LG-P999 using xda premium
honestly, most of the time the phone is never powered on again before its disassembled and refurbished.
and even if it is, nobody working on the floor is going to care either way.
most of the time, as long as the phone gets past the rep in the store, your fine.
I think the worst they could do if they found out, was just return it to you and say they're sorry. I don't think they'll just charge you without your approval. When I brought in my phone to check a problem with my data, the first thing the guy there did was check my phone's info like software and stuff to see if it's stock, otherwise they can't help you if it's a rooted phone.
Let us know what happens.
Sent from my LG-P999 using xda premium
When I first got my g2x I returned it rooted and running a custom rom. They didn't even power it on they just checked it for water damage. You should be cool. No worries.
Sent from my SGH-T989 using XDA Premium App
My phone short circuited while rooted and wouldn't turn on so I sent it in and am crossing my fingers lol
Success.
I got an email a couple of days ago saying T-Mobile had received my return. I called customer support under the pretense that my phone was acting weird and got her to check my warranty and it was fine. So as per what most people were saying, sending tmo a rooted phone will not root any warranties or incur any action from their part. Can't say much about phones sent directly to the manufacturer or the "premium handset insurance" people, which apparently managed through a third party company that states "any false information given will be processed accordingly."
On a side note, if you check tmo's support website, for most of their recent phones they attached a note explicitly stating an update to 4.0 in the future. For our beloved g2x, however, they wrote a long note stating how the recently leaked 21y update will be available starting may 14th, without any allusion to ICS. To me that just reinforces the notion that the only company that's more pathetic than a LG and nvidia combo is T-mobile and their haphazard and lethargic approach and contributions to today's smartphone community.
Not to say the update is completely useless, however; from my own experience it makes a tremendous improvement in battery life and wifi calling. Not to mention the fact that my phone does not shut down randomly in the middle of the night like it used to at times.
Here's the link to Tmo's announcement
http://support.t-mobile.com/docs/DOC-2362
and the HTC sensation's (for cross reference)
http://support.t-mobile.com/docs/DOC-2392
I bought my G2X on craigslist. It was already rooted and running CM7. I was getting a SIM error (later to be learned it was caused by ICS) I told TMo I bought it on craigslist already rooted. They still sent me a replacement at no cost.
I was charged a $20 warranty replacement fee, wtf! Anyone else? Are they pulling my leg here?
samsizzle said:
I was charged a $20 warranty replacement fee, wtf! Anyone else? Are they pulling my leg here?
Click to expand...
Click to collapse
Do you have Premium Handset Protection on your plan?
Sent from my LG-P999 using xda premium
luperez said:
I got an email a couple of days ago saying T-Mobile had received my return. I called customer support under the pretense that my phone was acting weird and got her to check my warranty and it was fine. So as per what most people were saying, sending tmo a rooted phone will not root any warranties or incur any action from their part. Can't say much about phones sent directly to the manufacturer or the "premium handset insurance" people, which apparently managed through a third party company that states "any false information given will be processed accordingly."
On a side note, if you check tmo's support website, for most of their recent phones they attached a note explicitly stating an update to 4.0 in the future. For our beloved g2x, however, they wrote a long note stating how the recently leaked 21y update will be available starting may 14th, without any allusion to ICS. To me that just reinforces the notion that the only company that's more pathetic than a LG and nvidia combo is T-mobile and their haphazard and lethargic approach and contributions to today's smartphone community.
Not to say the update is completely useless, however; from my own experience it makes a tremendous improvement in battery life and wifi calling. Not to mention the fact that my phone does not shut down randomly in the middle of the night like it used to at times.
Here's the link to Tmo's announcement
http://support.t-mobile.com/docs/DOC-2362
and the HTC sensation's (for cross reference)
http://support.t-mobile.com/docs/DOC-2392
Click to expand...
Click to collapse
Where do you see the G2X ICS notes? o-o
samsizzle said:
I was charged a $20 warranty replacement fee, wtf! Anyone else? Are they pulling my leg here?
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Click to collapse
I was going through warranty replacement proceedings (cuz of screen bleeding, 3rd time) over the phone with a tmo rep and when he said there would be a $5 charge i flipped out (it's the principal, if they would send me a properly manufactured device i wouldn't need to keep returning their ****) he instantly volunteered to waive the fee. I'm about to call and get ANOTHER replacement. Eventually i will get them to replace it with a sensation.
vishousv said:
I bought my G2X on craigslist. It was already rooted and running CM7. I was getting a SIM error (later to be learned it was caused by ICS) I told TMo I bought it on craigslist already rooted. They still sent me a replacement at no cost.
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Click to collapse
Wtf?! Really?! But you didnt even buy it feom them... why theyhelp you out like that???
My friend told me whatever phone the SIM card is in is covered by the insurance. That's the only thing I've heard. I didn't ask them (T-Mobile) any more questions.
Sent from my LG-P999 using XDA Premium App
vishousv said:
My friend told me whatever phone the SIM card is in is covered by the insurance. That's the only thing I've heard. I didn't ask them (T-Mobile) any more questions.
Sent from my LG-P999 using XDA Premium App
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Click to collapse
Sweeet! Kudos for playing that one smart. I have sent back a few phones for warranty replacement to T-mo. My 1st was a modded HD2 that registered on their system (so they said) as running android. (it was running android, lol). 2nd was a G2x which was rooted and had a custom ROM. I know for sure they have no way of knowing without you volunteering the information yourself because they ask you have you modded the phone. If you say yes they may use that to deny you flat out but if not they probably will never be notified of such. Devices typically are wiped clean before ever being powered on.
*bump* yea I'm looking to send in my HTC one s for battery life issues and Im wondering fogs sane thing seeibg that I'm rooted and custom viper Rom installed.
had my phone off th3 charger for 50mins now and I'm at 82% Battery wtff
just a vent. My company is passing an IT policy banning the use of rooted phones. I've been rooting since I got my HTC Evo on release day. I don't want to run stock. It's so icky, and outdated, and ugly...
huskerpat said:
just a vent. My company is passing an IT policy banning the use of rooted phones. I've been rooting since I got my HTC Evo on release day. I don't want to run stock. It's so icky, and outdated, and ugly...
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Click to collapse
Why would they ban the use of a rooted phone???
are you allowed to get a nexus?
do those come 100% open to ROMS or do you still need to root them? im not too familiar
Just be really nice to IT. Problem solved.
Get a personal phone to play with? But yeah I understand them not allowing modification of a work phone. If an employee where I work soft bricked a work phone on it would be a big problem (considering the need for mobile communication).
Tell them that if you're IT then you need to be admin privilege on the phone as same as on the PC? right?
How would they even know? Do they go around checking phones?
I am IT...being nice to myself. they've got a device purchased that somehow detects a rooted or jailbroken device. Reason given is that it could pose potential security risks to the network. a bunch of hogwash, but I'm not going to loose my job over a rooted phone.
Wow. I hope they do know it still can be a security risks to the network even on unrooted and/or unjailbroken phones. I guess they are trying to lessen the potential risk.
Sometimes it is best to have a business phone and a personal phone now days even though Samsung's commercial saying it is good for phone now.
This is like discrimination for phones
My company actually wanted me to root our tablets we use for free tether. F U VZW.
Sent from my Nexus 7 using Tapatalk 2
I think a big reason is that work/company phones can hold sensitive data and one doesn't know what mind of modifications rooted phones have. What if the rooted ROM somehow send all sensitive work data to a external server? With stock you don't have to worry about that since everything is in a controlled environment.
Sucks, but makes sense.
huskerpat said:
I am IT...being nice to myself. they've got a device purchased that somehow detects a rooted or jailbroken device. Reason given is that it could pose potential security risks to the network. a bunch of hogwash, but I'm not going to loose my job over a rooted phone.
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in all my years in corporate america i have never heard of such a thing.
my next comment, do you have your own phone?
dragon042 said:
I think a big reason is that work/company phones can hold sensitive data and one doesn't know what mind of modifications rooted phones have. What if the rooted ROM somehow send all sensitive work data to a external server? With stock you don't have to worry about that since everything is in a controlled environment.
Sucks, but makes sense.
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It's true. I mean I was in the synergy thread and they had to swap out some coding in one of their notification toggle mod because it was sending phone info (I think it was imei or something) to some server in China. You never know and companies don't want to take that risk.
Edit:I went back and it was actually the included advanceS app (which lets you modify the lidroid toggles and their order) that had the questionable coding.
I can understand why your company would do it, but that still sucks
I unrooted Monday night. Nova Launcher has made it easier to transition back, but there are so many small usability features added by AOSP roms that I'm missing. My next phone may have to be a Nexus device. I can't even run Dashclock now...
fearlesspaula said:
Just be really nice to IT. Problem solved.
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Or do what I did, become IT
It sucks that you had to unroot your phone but I can see potential problems within a company with rooted devices.
My government phone is rooted they can supposedly check for root. But they never have detected it rooted.
Sent from my MIUI powered S3 thanks to StrumerJohn
Back when I had a sprint nexus s. It was sending sms to Vietnam I never found out what it was and sprint wouldn't tell me or they couldn't stop it. They kept insisting it was me because they said it was both sending and receiving... Screw you sprint they still charged me for it too
Sent from my SCH-I535 using xda app-developers app
Long time lurker, not much of a poster here in the S4 forums (former owner of S2 and Motorola Atrix, rooted and had lots of ROM fun with both until they crapped out).
In speaking with Samsung, AT&T, and Best Buy reps I may have found a potential way for all of you wanting to get back from 4.3, 4.4.2 NB1, or NC1 back to 4.2.2.
I expressed my phone's constant operational issues since moving from 4.2.2, and was essentially given the go ahead to visit an AT&T service center (not your standard AT&T store, but one of their direct service facilities that have many more technical resources and serviceable personnel) and they would reflash the phone from scratch with the original 4.2.2 software to attempt to "fix" my phone. If this is the case, the workaround the locked bootloader/Knox/Qcode might just be available wouldn't you all think?
I have an appointment with them tomorrow afternoon and will update as I am able to.
airforcerg said:
Long time lurker, not much of a poster here in the S4 forums (former owner of S2 and Motorola Atrix, rooted and had lots of ROM fun with both until they crapped out).
In speaking with Samsung, AT&T, and Best Buy reps I may have found a potential way for all of you wanting to get back from 4.3, 4.4.2 NB1, or NC1 back to 4.2.2.
I expressed my phone's constant operational issues since moving from 4.2.2, and was essentially given the go ahead to visit an AT&T service center (not your standard AT&T store, but one of their direct service facilities that have many more technical resources and serviceable personnel) and they would reflash the phone from scratch with the original 4.2.2 software to attempt to "fix" my phone. If this is the case, the workaround the locked bootloader/Knox/Qcode might just be available wouldn't you all think?
I have an appointment with them tomorrow afternoon and will update as I am able to.
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Unless they exchange your phone, I doubt they'll get 4.2.2 on it. The reps are not very educated and probably just said that not knowing. So unless you get an exchange, this probably won't bring anything. Not to mention if all S4's suddenly come in for service that'll be suspicious.
Sent from my SGH-I337 running BlackBox 3.0
@Surge1223 maybe there's something he can possibly find out?
hope this isnt a dream thread. but which 4.2? though mf3 or mdl?
I don't know what you expect @Surge1223 to tell you. He wouldn't know anything about this. I can say though that from what I have read around here, it's impossible for AT&T to downgrade your device. Maybe OP will get lucky, but I bet they were just telling him something to get him to move on, because they couldn't solve his problem. Who knows though, I may be completely wrong. Wouldn't be the first time.
Maybe if they actually do work on his phone in person surge would have a question/s to possible ask whoever is working on his phone, of course unless they give him a refurbished device
Brooklynsour said:
Maybe if they actually do work on his phone in person surge would have a question/s to possible ask whoever is working on his phone, of course unless they give him a refurbished device
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This. At best he will get a new/refurb device with MF3 on it.
There's no trick any tech can do to allow reversion to MDL, short of replacing the entire motherboard.
jeboo said:
This. At best he will get a new/refurb device with MF3 on it.
There's no trick any tech can do to allow reversion to MDL, short of replacing the entire motherboard.
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Sadly this appears to be the case. The at&t rep I spoke with earlier this week was clearly incorrect. Within the past 3 months it appears that all device service centers have been recently outfitted with updates to their flashing system that ONLY includes the NB1 software. They tried to explain to me that no downgrade potential even exists, and that neither Samsung nor att (whether they may have the software existent in some form within their databases) "can", but obviously won't perform any downgrade of android software.
They've essentially created just another "failsafe" to prevent any further changes.
my apologies for getting anyone's hopes up.
You're good bro. We all figured that was the case.