The myTouch 4g is a good, reliable phone. When, rooted, it is even better. We happily flash ROMS away, without a care in the world. One day, however, your power button just stops working . Dread, fear, and despair right? Well there is hope! If your power button doesn't work, there are a couple of things you can do before you head for the wallet to spend big bucks on a new phone.
1. Send to HTC.
The most recommended thing to do is to check if your phone has warranty and send it in to HTC if it does. You can either call (preferable) or send in a e-mail. Remember, even if you are rooted and you send in you phone with a custom ROM, HTC will not charge you unless you remove the "VOID" sticker in the back. This is the painless, easiest method, with little effort required, *although you will have to survive without your phone for atleast a week (which was hell)
No warranty?
If your phone is out of warranty, or if you removed the VOID sticker for whatever reason and Dont feel like paying HTC $125 to fix it, there a couple of things you can do.
2. Jury-Rigging (self-fix method)
This method is for those that are comfortable opening up their phone and want to fix the power button for themselves.
*Tools: aluminum foil, Torx T5 screwdriver, small phillips screwdriver, safe-open pry tool.
This idea was inspired from XDA user jjbadd385 who mentioned in a thread I can't quite remember that he had turned on his phone by using aluminum foil to touch the actual power button underneath the outer casing. I recommend using this thread and video http://forum.xda-developers.com/showthread.php?t=1591388 to safely open up the phone. Ofcourse, you wont need to dismantle the whole phone, all you need to do is remove the outer casing (black rubber thing the surrounds the edges of the phone). Just do the First step from the guide provided. BE CAREFUL not too lose a little spring that is located near the power button, without it your power button will feel like "its stuck", but the spring itself is NOT necessary to turn the phone on. You will then see your actual power button at the top of your phone. Now here comes the fun part. Using your eyes, and common sense, cut out a small piece of aluminum foil that is about roughly the same size as the power button. Using your hands or the pry tool, bend the aluminum so that it comfortably fits in that little square area directly on top of the power button. Now carefully put the rubber casing back, be wary of the aluminum falling out of place. It may take some patience, but it shouldn't be too difficult. If put correctly, your phone should now start up! Now your power button should work whenever you click it
***If for some reason it doesn't, there could be a problem with the actual ribbon itself (which would be unfixable unless u bought a new ribbon), but most likely the aluminum foil probably was not placed right or was moved putting the casing back on.
****If enough people request, I'll probably make of video/picture slides of the Jury-Rigging method, but right now I have to study for my Sociology test and I'm too lazy
*******************************************************************
Want to turn on your phone, but you don't have the tools for the Jury-rigging method and you need your phone NOW?
If you are UNROOTED: (this method is untested by me) From doing a quick google search, there have been people who have turned on their myTouch 4g by simply connecting the phone to the charger and immediately holding the HOME button for about 5-10 seconds. Some have had success with this, but personally, It has not worked for me.
If you are ROOTED and your phone has these things:
Clockworkmod Recovery 5
ADB debugging enabled
You must have adb debugging already enabled on your phone or else this will not work! Even though the phone is powered off, commands somehow still go to the phone!
Make sure to set up ADB on your computer (there are multiple guides in XDA)
-Then simply connect your phone to your computer, open your terminal. Check to see if your computer reads your device by running this command:
Code:
adb devices
If your computer reads it, then you'll be all set!
Then, run the command:
Code:
adb reboot
Give me lifeee! Your phone should then reboot!
THANKS
to jjbadd
to repairsuniverse for the excellent video/instructions
to my myTouch 4g. Its a love/hate relationship
to anyone else i somehow forgot
and to XDA --sharing is caring
**** Please Give "thanks" if I helped revive your phone and please donate to my college books fund!!
I want to add that underneath the outer case, and sitting on top of the flex ribbon, is a very very small piece, that adds that "spring" to the outer button itself, & it falls out of place. Mine did, and to my suprise, when I opened my phone, I apparently lost it because it was nowhere in sight. Also, I have a 4ext recovery image, that was compiled specifically for me by madmaxx82, that when I flashed it, I can power my phone completely down, then plug in the charger, & it will automatically boot up into recovery. I then select "reboot" and it reboots my phone normally. It's a neat little utility, that keeps me from cracking my phone open.
Sent from my HTC Glacier using XDA Premium
jjbadd385 said:
I want to add that underneath the outer case, and sitting on top of the flex ribbon, is a very very small piece, that adds that "spring" to the outer button itself, & it falls out of place. Mine did, and to my suprise, when I opened my phone, I apparently lost it because it was nowhere in sight. Also, I have a 4ext recovery image, that was compiled specifically for me by madmaxx82, that when I flashed it, I can power my phone completely down, then plug in the charger, & it will automatically boot up into recovery. I then select "reboot" and it reboots my phone normally. It's a neat little utility, that keeps me from cracking my phone open.
Sent from my HTC Glacier using XDA Premium
Click to expand...
Click to collapse
yeah, I too lost the spring as well! good catch!!
I too use to do pretty much the same thing (plug-in the phone to turn it on) But now with the aluminum foil in-place inside the phone, I can use the power button whenever!
Thanks again for the insight about using aluminum foil!
Alternate material option
I had a similar issue with my power button and came to this solution also but instead of aluminum foil I used a piece of disposable aluminum cookie sheet because it was thicker and has some spring in it. I started with aluminum and it didn't work so well - I think the aluminum foil deforms too much to work reliably over multiple operations.
But if you can get your phone replaced by the carrier or manufacturer do it because these things aren't made to be repaired.
mytouch4g-user said:
I had a similar issue with my power button and came to this solution also but instead of aluminum foil I used a piece of disposable aluminum cookie sheet because it was thicker and has some spring in it. I started with aluminum and it didn't work so well - I think the aluminum foil deforms too much to work reliably over multiple operations.
But if you can get your phone replaced by the carrier or manufacturer do it because these things aren't made to be repaired.
Click to expand...
Click to collapse
Good call, the cookie sheet was certainly tougher, but not much of a big difference i guess.
Thank for the tip
And yeah, HTC seriously f'ed p with the power button in this phone. It was just desined pretty much to fail evntually lol.
Hey man would you be so kind to sharing that little piece of genius with me/us? Im one of the unfortunate ones that has this problem. PLEASE!!!!!!!!!!!!!
jjbadd385 said:
I want to add that underneath the outer case, and sitting on top of the flex ribbon, is a very very small piece, that adds that "spring" to the outer button itself, & it falls out of place. Mine did, and to my suprise, when I opened my phone, I apparently lost it because it was nowhere in sight. Also, I have a 4ext recovery image, that was compiled specifically for me by madmaxx82, that when I flashed it, I can power my phone completely down, then plug in the charger, & it will automatically boot up into recovery. I then select "reboot" and it reboots my phone normally. It's a neat little utility, that keeps me from cracking my phone open.
Sent from my HTC Glacier using XDA Premium
Click to expand...
Click to collapse
elivaldez84 said:
Hey man would you be so kind to sharing that little piece of genius with me/us? Im one of the unfortunate ones that has this problem. PLEASE!!!!!!!!!!!!!
Click to expand...
Click to collapse
Check your PM. I'll try to help anyway I can. If anything re-read the guide
Thank you so much! Foil method worked perfectly when I thought my phone was doomed.
This idea was inspired from XDA user jjbadd385 who mentioned in a thread I can't quite remember that he had turned on his phone by using aluminum foil to touch the actual power button underneath the outer casing. I recommend using this thread and video http://forum.xda-developers.com/showthread.php?t=1591388 to safely open up the phone. Ofcourse, you wont need to dismantle the whole phone, all you need to do is remove the outer casing (black rubber thing the surrounds the edges of the phone). Just do the First step from the guide provided. BE CAREFUL not too lose a little spring that is located near the power button, without it your power button will feel like "its stuck", but the spring itself is NOT necessary to turn the phone on. You will then see your actual power button at the top of your phone. Now here comes the fun part. Using your eyes, and common sense, cut out a small piece of aluminum foil that is about roughly the same size as the power button. Using your hands or the pry tool, bend the aluminum so that it comfortably fits in that little square area directly on top of the power button. Now carefully put the rubber casing back, be wary of the aluminum falling out of place. It may take some patience, but it shouldn't be too difficult. If put correctly, your phone should now start up! Now your power button should work whenever you click it
Click to expand...
Click to collapse
My phone would not turn on after I dropped it on a hard floor for at least the hundredth time (Silly name aside, I LOVE this phone for its durability and the fact that I bought it almost 2 years ago and its features are still on par with most phones out there!!). I had almost bought a new phone earlier in the day before trying one last time to find a solution online. I am so glad I found this post!
I used the foil method, although I didn't have a torx 5 handy, I was able to safely pry the frame apart enough to access the power button and put some foil on it. I am pretty sure I lost the spring before I even attempted the fix. There was also a small amber plastic square with a small metal bump in the center covering the switch poles - seemed like it might have once had to do with powering on the phone, but I took it out and now the phone powers on fine with the foil.
THANK YOU SO MUCH FOR POSTING!!!
jjbadd385 said:
I want to add that underneath the outer case, and sitting on top of the flex ribbon, is a very very small piece, that adds that "spring" to the outer button itself, & it falls out of place. Mine did, and to my suprise, when I opened my phone, I apparently lost it because it was nowhere in sight. Also, I have a 4ext recovery image, that was compiled specifically for me by madmaxx82, that when I flashed it, I can power my phone completely down, then plug in the charger, & it will automatically boot up into recovery. I then select "reboot" and it reboots my phone normally. It's a neat little utility, that keeps me from cracking my phone open.
Sent from my HTC Glacier using XDA Premium
Click to expand...
Click to collapse
You should share that recovery image
I lost it. I asked him for it again and he sent it..but it don't work for me now. However if u email madmaxx82.. tell him what u want, I'm almost positive he will oblige. He a really cool dude. I've since put foil under my button and its working great.
Sent from my Dark Unicorn Ressurected HTC Glacier
I bought the MT4G used so I just want to confirm, is there only one "void" sticker located beneath the micro SD card slot? Thanks
dinhhviet said:
I bought the MT4G used so I just want to confirm, is there only one "void" sticker located beneath the micro SD card slot? Thanks
Click to expand...
Click to collapse
yes, should only be one. Sorry for the late reply!
Thank you so much!! I thought that was the end of my phone...but good thing I had it rooted and guess I had left on ADB was able to install ADB on my laptop and recover my phone!!! Just have to make sure it's always charged
lmt125 said:
Thank you so much!! I thought that was the end of my phone...but good thing I had it rooted and guess I had left on ADB was able to install ADB on my laptop and recover my phone!!! Just have to make sure it's always charged
Click to expand...
Click to collapse
Since I had to do this for myself last month, I thought I'd throw in a couple of little things I gathered from the process.
- My symptoms were that my power button would not 'register'. It had less feedback and gradually grew harder and harder to activate until eventually I couldn't get it to work at all. Other than a couple of small drops, I hadn't put it under any serious stress. I did the cable-boot thing for a while (in combination with a sleep button app), but eventually got tired of it and decided to pop the case open.
- You absolutely need a T5 screwdriver, and they can be a little tricky to find (many driver sets don't go down past T7). Home Depot has a generic driver set that does include a T5 bit. The safe-pry tool is optional (you can use a small, flat screwdriver head if you are _careful_).
- My phone was never serviced, so the third T5 mentioned in the guide is under the VOID sticker at the bottom of the back. Once you take those three screws out, you can use your fingertips to make a gap between the front bevel and the rubber, then pry _gently_ to loosen the clips.
- Once you have released all the clips, the construction of the power button assembly looks like this:
Button -> piece of film -> metal disc (this is the 'spring' mentioned in the guide) -> ring-shaped contact on body
In my case, the film and disc had somehow slipped off-center, making it so that I couldn't make it hit the contacts. In this case, all I had to do was line everything back up again (film over button, disc over contact with concave-ish end facing the contact so it 'springs') and carefully clip it all back together. Now my power button works like it did on day one. Obviously this fix won't work if you actually have a flex cable break, but I have a feeling that most people who don't throw their phones around may have this sort of slippage occurring over time, and the fix might be simpler than you think*!
* - unless you break something disclaimer disclaimer disclaimer
tuxkamen said:
Since I had to do this for myself last month, I thought I'd throw in a couple of little things I gathered from the process.
- My symptoms were that my power button would not 'register'. It had less feedback and gradually grew harder and harder to activate until eventually I couldn't get it to work at all. Other than a couple of small drops, I hadn't put it under any serious stress. I did the cable-boot thing for a while (in combination with a sleep button app), but eventually got tired of it and decided to pop the case open.
- You absolutely need a T5 screwdriver, and they can be a little tricky to find (many driver sets don't go down past T7). Home Depot has a generic driver set that does include a T5 bit. The safe-pry tool is optional (you can use a small, flat screwdriver head if you are _careful_).
- My phone was never serviced, so the third T5 mentioned in the guide is under the VOID sticker at the bottom of the back. Once you take those three screws out, you can use your fingertips to make a gap between the front bevel and the rubber, then pry _gently_ to loosen the clips.
- Once you have released all the clips, the construction of the power button assembly looks like this:
Button -> piece of film -> metal disc (this is the 'spring' mentioned in the guide) -> ring-shaped contact on body
In my case, the film and disc had somehow slipped off-center, making it so that I couldn't make it hit the contacts. In this case, all I had to do was line everything back up again (film over button, disc over contact with concave-ish end facing the contact so it 'springs') and carefully clip it all back together. Now my power button works like it did on day one. Obviously this fix won't work if you actually have a flex cable break, but I have a feeling that most people who don't throw their phones around may have this sort of slippage occurring over time, and the fix might be simpler than you think*!
* - unless you break something disclaimer disclaimer disclaimer
Click to expand...
Click to collapse
Thanks for the input!
I bought a used sensation 4g week or so back. Opened the cover, something fell off, I didn't pay much attention and lost it. By the time I realised it was the spring, it was too late using a light sensor software at the moment to lock/unlock the device.
Is the foil method for the above issue? How can the foil create the spring effect. Hmm I guess I'll have to try out for myself though the sensor is working fine too but this post gives some hope.
Related
im trying to crack the transformer open and do u think the back is glued on or is it screwed on? im thinking theres probrably some screws behind the lable but cant seams to find anything here that wont scratch it to remove it. hit me up with ideas and hopfully I can post some kind of video on how to dissacemble the transformer.
It will most likely be fastened with screws. I think if it had been glue peoples cases wouldnt be 'creaky'. There were some pics on a Chinese site showing it open. I saved them to my pc, If I find them I'll upload.
Edit: Well I found them but they're not really showing the case. I'll attach them anyways and you can see if they help or not. It looks like once you get the bezel off the back just slides clean off.
Ok well scratch screws under the asus logo, thanks very much for those pics. I already have the screws out from the bottom. I'm guessing the back seals with some type of clips
Looking at there tools in second picture seams they used a guitar pic to losses it from its edges
cowballz69 said:
Looking at there tools in second picture seams they used a guitar pic to losses it from its edges
Click to expand...
Click to collapse
Maybe try a credit card?
Ha tore up my room looking for my guitar pic lol. Ill try my credit card
When in doubt use a hammer.
stuntdouble said:
When in doubt use a hammer.
Click to expand...
Click to collapse
Lol, tryed to use a credit card but its to thick, going to stop at the store tomorrow and pick one up
cowballz69, pm sent
If you have one, your best bet is a Stanley knife (boxcutter, I think you call them). Should be thin enough, you'll just have to be careful not to nick any internal crap.
If it were me, I'd use a scalpel, but I know most people don't have one handy.
ok well heres my mini review untill i get a guitar pick, i got the bottom half to crack open with a credit card(to thick but i did it), i was then able to slide the card from one end to the other. The plastic clips holding the metal are very very crappy. the metal was extreemly easy to bend and by just putting the card threw the bottom was enough to bend it. i was however; able to put it back together with out making it look as if i opened it, but u would need a ULTRA Thin piece of plastic to complete the mission(DO NOT USE ANYTHING ELSE BUT PLASTIC,,THE METAL AROUND THE EDGE IS SUPER FRAGLE). seams all ASUS does is pop the plastic backing in and screw the bottom and its off to who every buys it.
(Losining the bottom screws lowerd the light bleed that was there by 30% ( i was a full brightness and back screen and loosining the screwes made a big impact so the issue with the light bleed is to much pressure on those areas)
seams this is easy enough just need the right tools.
cowballz69 said:
(Losining the bottom screws lowerd the light bleed that was there by 30% ( i was a full brightness and back screen and loosining the screwes made a big impact so the issue with the light bleed is to much pressure on those areas)
seams this is easy enough just need the right tools.
Click to expand...
Click to collapse
Interesting. That seems to be the very spot where my screen has a little backlight bleeding. I'll try it out in a few minutes.
Youtube it
If this is the fix. A youtube vid would be awesome. Ready set go
paleridr said:
If this is the fix. A youtube vid would be awesome. Ready set go
Click to expand...
Click to collapse
thats not the only spot i have light bleed, i also have bleeding on the top portion and theres no screw to losen so must be on to tight from the inside. however this does prove that the bleeding is from pressure not the screen itself
You need these spudgers,
http://www.dealextreme.com/p/professional-premium-precision-phone-disassembly-tool-7-piece-set-23050
Get a few sets (if you're planning on opening up electronics on a regular basis). These are soft plastic, and will wear out after a few uses. You don't want to use anything harder like a knife, as then you will mar the 'lips' on the device shells. Aesthetics aside, that will show up as evidence of tampering, meaning goodbye warranty.
Most electronics use plastic snap-in clips to hold the shells, along with screws and possibly soft glue. Going slow will prevent the clips from snapping off, but not always.
You can find these same tools on Amazon and eBay. Just search on 'spudger', which is their name.
Use the guitar pick to get the initial crease, push one of the thicker wedges into the crease, and slide it along the seam. This assumes you've gotten all of the (hidden) screws.
e.mote said:
You need these spudgers,
http://www.dealextreme.com/p/professional-premium-precision-phone-disassembly-tool-7-piece-set-23050
Get a few sets (if you're planning on opening up electronics on a regular basis). These are soft plastic, and will wear out after a few uses. You don't want to use anything harder like a knife, as then you will mar the 'lips' on the device shells. Aesthetics aside, that will show up as evidence of tampering, meaning goodbye warranty.
Most electronics use plastic snap-in clips to hold the shells, along with screws and possibly soft glue. Going slow will prevent the clips from snapping off, but not always.
You can find these same tools on Amazon and eBay. Just search on 'spudger', which is their name.
Use the guitar pick to get the initial crease, push one of the thicker wedges into the crease, and slide it along the seam. This assumes you've gotten all of the (hidden) screws.
Click to expand...
Click to collapse
breaking a clip is def possible in this case
How did you get the screws on the bottom off? Do you have the right screw driver (any ideas where I can get one)?
jrac86 said:
How did you get the screws on the bottom off? Do you have the right screw driver (any ideas where I can get one)?
Click to expand...
Click to collapse
it's a torx.
jrac86 said:
How did you get the screws on the bottom off? Do you have the right screw driver (any ideas where I can get one)?
Click to expand...
Click to collapse
Use a Torx T6 bit.
When you opened it up, was there anything to suggest there was any way Asus would know you had opened it up please (if you hadnt bent the bezel ofc) if you needed to send it back under warranty for some reason?
opening is not recomended threw my experiance * I used the thinnest guitar pic today*,and the metal around the edge;any slight flex and it ends up staying that way and wont go back on straight no matter how carefull u are, also the clips that hold the plastic back to the bezil is ULTRA CRAPPY to a point u have a 50 50 chance of it not holding the plastic cover anymore. ON the plus side; if u loosen the bolts in the bottom, u can relieve the light bleed there. so reguarding the light bleed its best to just send it back to ASUS to get it fixed.
MY Next step is having ASUS fix my light bleed on my own tablet and not have them give me a replacement.
I will be posting a before picture of the light bleed when i send it out , and a After picture on when i recieve it back from them. good idea??
I know there are thousands of people looking all over the web for a solution to their captivate's rear speaker cutting out and I am happy to report I have a solution for you! I searched all over these forums, all over google, and by the grace of God I somehow found this suggestion in a comment on a pointless YouTube video with around only a thousand views. But whatever! Here it is...
Take off the back casing of your phone (it's not too difficult; here are the instructions http://forum.xda-developers.com/showthread.php?t=740022)
Once you have the back all opened up you should see one lone screw remaining just to the left of the speaker
Loosen the screw
That's it!!!!!!!! The guys' comment on YouTube said he noticed the screw was in so tight that that it was bending the circuit board and messing up the connection. Which makes sense to me because earlier I noticed that pushing down on the right side of the speaker (on the opposite side of the screw) seemed to help better than pushing anywhere else.
So stop listening to all the threads that say "just push on the speaker" or "get it repaired" or "just deal with it." I had jammed stuff in behind my back cover that was so thick it started to bend the metal, but it was always just a temporary fix. No pressure was ever enough pressure to get the speaker consistently working. Who knew the answer would be less pressure? Or that it would be so simple...
Now go fix your phone and enjoy!
UPDATE: If you are still having problems, try mithileshpatel007's fix from page two of this thread. Sounds like people have had luck with his method too. He suggests repositioning the speaker ribbon. The ribbon is located on the far right and can be seen going from the bottom of the speaker housing to a small terminal that may be covered by a piece of blue tape. Everything is so tiny that it sort of all looks like one piece but what you can do is...
flip up a tiny black latch (bottom of the terminal)
reposition or remove + replace the ribbon (enters at the top of the terminal). There isn't much slack, but try to get it as far in there as possible
PLEASE BE CAREFUL! The ribbon is tiny and pretty stiff and some people have reported problems just getting their phone open, much less playing around. Remember this is a tiny device made to do big things so it's not as durable as your GameBoy Color! Handle with care.
Clarification
I should clarify. I loosened the screw till it was coming out and then tightened it VERY gently. I screwed it back in and stopped at the first feel of resistance. I did this last night and have been blasting music and getting notifications without any problem since.
Check back in a day or two. A couple hours of a fixed speaker doesn't impress me...been there done that. But I did fix mine tho.
Sent from my SGH-I897 using xda premium
Thanks for this info. My speaker just started acting up the other day. I pushed on it like others have said to, and so far it has been good for a couple of days now. If it so much as acts like it is going to do this again, I will take the above steps.
Thanks!
Check back in a day or two. A couple hours of a fixed speaker doesn't impress me...been there done that. But I did fix mine tho.
Sent from my SGH-I897 using xda premium
Click to expand...
Click to collapse
My speaker is still working great. I understand the skepticism but I wanted to put the post up right away because 1) the fix made so much sense to me, 2) my speaker was ALWAYS cutting out before I did it and NEVER cut out after, and 3) I wanted to help as many people as soon as possible because I know how maddening this problem is!
How did you fix yours? And by the way, impressing you was never my goal
Works!
Thanks for this suggestion! I've been fighting this problem for months now and the tap-tap-push method only ever fixed the problem for a few minutes. Since trying your "fix" my speaker has worked for 2 days now!
Thanks so much for this... Had mine fixed in a jiffy...
snoboarder071 said:
My speaker is still working great. I understand the skepticism but I wanted to put the post up right away because 1) the fix made so much sense to me, 2) my speaker was ALWAYS cutting out before I did it and NEVER cut out after, and 3) I wanted to help as many people as soon as possible because I know how maddening this problem is!
How did you fix yours? And by the way, impressing you was never my goal
Click to expand...
Click to collapse
Lol
Sent from my SGH-I897 using xda premium
Finally!!!
no more being late for work because the alarm didn't sound!
so far so good! before the fix my captivate had sound maybe 5% of the time. hasn't cut out yet since loosening that pesky screw!
thanks!
For those of you who do not have warranty or insurance, there is a fix for this.
I just got done with re assembling the phone after a fix I performed. It is real easy to do.
Things you need:
-A screwdriver (whatever the size is when you open the back cover, the four screws you see, that size)
-A small flat head screwdriver if you have one (not necessary but would help)
-Patience and some common sense.
Ok, to start off follow these steps http://forum.xda-developers.com/showthread.php?t=740022 to open the first 6 screws and then how to pop open the screen from the bezel(this is when a flat head screwdriver would be useful).
(go just to the step till the fifth picture in that thread, no need to go beyond that opening things!)
Now, you would see a screw on the left of the speaker. Now, other threads said that by loosening that screw the speaker would work. But, I did that and still had issues so I opened the phone like 4 times in total before I found out what it was. Now, notice that the speaker unit has a cable (orange colored) running into the main phone chip. It is connected there through which it functions. When you open that above mentioned thread to open the phone there is a picture showing to remove the that belt from the board. Follow that instructions, flip that tiny black clip up to remove the belt. In some cases there might be a blue sticker kind of thing on the belt, just take off that sticker. The problem seems that the belt is loosing contact which doesn't allow the speaker to get the sound input to put out sound through the speaker. So, take off the belt by flipping that switch and re insert it out there. Try to push it in properly or enough to align a white line on the belt and the chip. There is a white line to guide us there. That line should be totally straight when the belt is inserted appropriately. And now, flip that clip down and lock it. If you have loosened the screw left to the speaker, put it back in in normal force not excessive(no need to be more gentle here). You cannot leave it loose because it makes the whole unit move when it is loose eventually pulling off the belt from its place which causes the sound cut outs. The whole trick is to get the belt right in its place. So, make sure it is tight but not extra tight after you have managed to get the belt right. Put everything back together and now when you screw the last 6 screws again, the one in the top speaker corner affects the speaker unit, so don't push it too hard in. Just normal screwing. The rest should be done properly with normal force. This should solve it. I figured this out after opening the phone 4 times. And now playing songs since the past 6 hours non stop and its back in action again!
For all this, i did put in the battery and start the phone when I had opened it and tried messing around and figured out what was killing the sound, so this should be the ultimate solution to it. There is nothing else that can be affecting it now.
Most people must had faced this because they dropped their phones before which made the belt to move and hence the loose contacts inside. If not then, there are high chances that you bought it from someone or somewhere who had dropped it before!
Well that's it! Also, don't freak out in having to open the phone. You should just go to the step till the fifth picture. Which is very easily achievable!
Go, have fun with your WORKING speakers now!
I tried to open my Cappy but failed a unscrewing the middle screws...they are soo tight
My problem is that the ribbon cable between the speaker and the board is too short. No way to line that white stripe up. Got it in there as best I could and so far so good
I'm just guessing... but I would think that because this could possibly void a warranty is the only reason they don't make this a sticky, but it really should be...nice find and much appreciated. It is a common and very annoying problem and this fix really does seem to work!
Sent from my SAMSUNG-SGH-I777 using XDA App
Rear Speaker Fix - Thanks for the advice!
Just successfully disassembled my wife's phone without busting it into 1 million pieces. I loosened that screw next to the speaker, tightened just until i felt it start to grab, backed it off 1/16th of a turn, and the speaker works now. Great job on hunting down that video.
-Word of advice, The screw your loosening on the speaker housing is also the screw that holds the motherboard secure. I would recommend not removing the screw. The Captivate may self destruct if you do so.
10 out of 10 HERE! THUMBS UP!
Thanks.
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Samsung Captivate i897
Firmware: Gingerbread 2.3.5
Baseband: I897UCKK4
Kernal: 2.6.35.7-I897UCKK2-CL614489
BUILD: GINGERBREAD.UCKK4
worked for me
So I attempted this fix, considering I had no sound from the speaker at all.
I managed to somehow break the black connector flap that holds the ribbon cable in off of the connector. Now the speaker has no connection whatsoever, and now I don't have the vibrate function as well. (The speaker and vibrating motor are in the same assembly.)
Just a word to the wise. (I think I had actually broken my speaker, because I could get no sound at all, even before I broke the connector.)
mithileshpatel007 said:
For those of you who do not have warranty or insurance, there is a fix for this.
I just got done with re assembling the phone after a fix I performed. It is real easy to do.
Things you need:
-A screwdriver (whatever the size is when you open the back cover, the four screws you see, that size)
-A small flat head screwdriver if you have one (not necessary but would help)
-Patience and some common sense.
Ok, to start off follow these steps http://forum.xda-developers.com/showthread.php?t=740022 to open the first 6 screws and then how to pop open the screen from the bezel(this is when a flat head screwdriver would be useful).
(go just to the step till the fifth picture in that thread, no need to go beyond that opening things!)
Now, you would see a screw on the left of the speaker. Now, other threads said that by loosening that screw the speaker would work. But, I did that and still had issues so I opened the phone like 4 times in total before I found out what it was. Now, notice that the speaker unit has a cable (orange colored) running into the main phone chip. It is connected there through which it functions. When you open that above mentioned thread to open the phone there is a picture showing to remove the that belt from the board. Follow that instructions, flip that tiny black clip up to remove the belt. In some cases there might be a blue sticker kind of thing on the belt, just take off that sticker. The problem seems that the belt is loosing contact which doesn't allow the speaker to get the sound input to put out sound through the speaker. So, take off the belt by flipping that switch and re insert it out there. Try to push it in properly or enough to align a white line on the belt and the chip. There is a white line to guide us there. That line should be totally straight when the belt is inserted appropriately. And now, flip that clip down and lock it. If you have loosened the screw left to the speaker, put it back in in normal force not excessive(no need to be more gentle here). You cannot leave it loose because it makes the whole unit move when it is loose eventually pulling off the belt from its place which causes the sound cut outs. The whole trick is to get the belt right in its place. So, make sure it is tight but not extra tight after you have managed to get the belt right. Put everything back together and now when you screw the last 6 screws again, the one in the top speaker corner affects the speaker unit, so don't push it too hard in. Just normal screwing. The rest should be done properly with normal force. This should solve it. I figured this out after opening the phone 4 times. And now playing songs since the past 6 hours non stop and its back in action again!
For all this, i did put in the battery and start the phone when I had opened it and tried messing around and figured out what was killing the sound, so this should be the ultimate solution to it. There is nothing else that can be affecting it now.
Most people must had faced this because they dropped their phones before which made the belt to move and hence the loose contacts inside. If not then, there are high chances that you bought it from someone or somewhere who had dropped it before!
Well that's it! Also, don't freak out in having to open the phone. You should just go to the step till the fifth picture. Which is very easily achievable!
Go, have fun with your WORKING speakers now!
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This worked on mine, thank you!!!
don't know why but i can't get that battery latch to move down to get the two remaining screws
disellusional said:
don't know why but i can't get that battery latch to move down to get the two remaining screws
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after sliding it down just lift it slightly in the middle, it flexes up and then slides down about another half inch.
So I finally opened up my phone as I was sick of the power button not functioning as it should (sometime one click recognized as multiple clicks, etc) so I opened up the phone, pulled out the tab covering the button and discovered whats used as a switch for the phone. To my amazement, all it is a concaved metal circle piece which makes contact with two metal plates (making a full connection to be registered as a click when this concave piece is pressed down). Obviously, if this very flimsy metallic circle piece wears out (which I assume is very quickly) it will cause an issue for your button.What's worse is that its not even secured tightly to the phone, All that is used to secure it to the phone is the pressure of that piece of plastic tab everyone is accustomed of seeing. i'm furious to discover this about the build quality of htc phone and will double think the next time I make the purchase.
This should help debunk some of the theories that its from a software issue rather than hardware issue.
Edit: crap wrong forum, can someone tell me how I can delete this thread? I posted an updated photo on the general thread
Pics would be fantastic!!
I might do this to mine to check it out. I'm surprised to hear of something like this in any HTC device. I guess you can't win 'em all, but the rest of the phone seems as solid as a rock.
So there is this thin plastic-ish strip on top of the button ic but under the physical button, just open your back cover and you'll have an idea of what i am talking about, it has this black center and is goldenish color the rest.
So, I was opening the cover and that 'thing' from the power button and volume + button fell off, I didnt pay much attention, but now those 2 buttons wont work on there own, still I can get them to work by opening the cover and using something pointed, so as far as the IC or the chip or whatever it is, is still fine.
I need some suggestions on some makeshift ideas on how to fix it so the buttons will work with the cover on. Also if possible, anybody know if the mobile guys fix it and how much it costs? Dont worry about where you live, I just want to have a rough idea I dont like walking in to a mobile mall and feeling all dumb
Thanks in advance, and the other thanks you'll all receive anyway for helping
Fas1h said:
So there is this thin plastic-ish strip on top of the button ic but under the physical button, just open your back cover and you'll have an idea of what i am talking about, it has this black center and is goldenish color the rest.
So, I was opening the cover and that 'thing' from the power button and volume + button fell off, I didnt pay much attention, but now those 2 buttons wont work on there own, still I can get them to work by opening the cover and using something pointed, so as far as the IC or the chip or whatever it is, is still fine.
I need some suggestions on some makeshift ideas on how to fix it so the buttons will work with the cover on. Also if possible, anybody know if the mobile guys fix it and how much it costs? Dont worry about where you live, I just want to have a rough idea I dont like walking in to a mobile mall and feeling all dumb
Thanks in advance, and the other thanks you'll all receive anyway for helping
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Well, you can easily fix it yourself if you are a bit smart. Just try to stick a box shaped paper tape at that place where the plastic broke off from.
Cut tape in a small rectangle. Then cut that rectangle into many small pieces of same size and form a small rectangle. Then stick them to the place where "that thing" came off.
You can also use a double end sticky tape but usually the thickness is defined so I am not sure if that will help.
HTC Sensation is an old phone however, you should easily find old bodies/ new cases to replace your current body.
Good Luck
Thanks my explorer had a similar problem Its original back cover's buttons worn off, so I folded up a piece of paper and stuck it there and used a cover over the worn out back case. With sensation there is no way to make the paper stay in the same place, i didnt think of paper tape or double sided tape, will give it a shot.
I run my phone without a case and take pretty good care of it. This evening I glanced down at my phone and noticed that my C on the HTC logo was sliding off, and the plastic filler was sitting at an angle over the indent for the letter. I slid the letter back into place, and it appears to have a sort of rubber-like glue holding it in, but it is not secure at all. I doubt it's covered by any sort of protection, and I'm half tempted to run a case on it just to protect it from more damage.
Anyone else been having these kind of issues? Anybody found any sort of way to get it to set again, like cold/heat?
JetBomber117 said:
I run my phone without a case and take pretty good care of it. This evening I glanced down at my phone and noticed that my C on the HTC logo was sliding off, and the plastic filler was sitting at an angle over the indent for the letter. I slid the letter back into place, and it appears to have a sort of rubber-like glue holding it in, but it is not secure at all. I doubt it's covered by any sort of protection, and I'm half tempted to run a case on it just to protect it from more damage.
Anyone else been having these kind of issues? Anybody found any sort of way to get it to set again, like cold/heat?
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This was mentioned in HTC Elevate by another member. Some said a warranty exchange for hardware, being that its under 1 year warranty. Others did not want to go that route and another user just said it used a small amount of glue to put it back in place. They said it hasnt fell back out since
I would go with a toothpick with just a dab of superglue and gently place the letter back in place. You can try that. or call warranty and see what they'll do
My letter T fell out at some point and I'd don't know till after a couple days so I just took the remaining letters out along with the glue and it doesn't look bad at all. Can't even tell unless you are looking for it.
Sent from my HTC6525LVW using Tapatalk
I run mine naked as well and the C recently fell out. If I still had the letter, I would probably go the superglue route, but it doesn't bother me that it's missing.
I suppose if it starts collecting debris I'd probably try to get replacement letters and glue them in. So far no debris collection.
Sent from my Gunmetal Grey M8