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It happened to me 3 times in 3 days. The entire contents disappeared with no reason. I have never experienced this issue, but it is getting me out of my nerves.
My SD card is a Sandisk 8 GB SDHC.
I have scanned the card using a card reader and it seems that all the files are there, but they're unlinked. The space is used, but the files are not accesible, so when I go to Storage Card, I find it empty.
It's TOTALLY annoying. Please, give your experience if you have this problem.
Have you lost all your MicroSD card contents and you don't know why?
My Sandisk 8gb card came with a USB2 card reader that is great speed-wise; but twice I lost all the data when using it. I didn't realize it might be related at the time, but then I misplaced the reader and switched to using the adapter kind -- the SD sized thing that you slip the microSD card into (my laptop has a SD card slot). It's been a few months now, and with constant switching of the card between my Touch, Touch Cruise and laptop, I've not lost the data since.
While I can't say for sure it's related, it hasn't happened since I stopped using the USB adapter that shipped with the card.
I think it's not related to the use of the adapter since the first time I lost my files I was on a route using Tomtom 7. In my way back, I had to go without the navigator :S No maps, and the videos and pictures that I took, totally lost.
Fortunately I have an application that is pure gold to recover every disaster that could happen (recovers partitions even after formatting the disk, and files with their original names). It's not pleasant for me to use this application ("[email protected] Partition Recovery Enterprise"), but this is becoming too usual...
By the way I'm using udK's WM6.1 ROM R6, even though I don't think it's related to it.
My MicroSD is formatted in FAT32 with 32KB clusters.
Any ideas about how to fix this problem?
The last time I lost the contents I was about to sync music with WMP (with the USB connected).
Good luck... I'm using the ROM that shipped with the device. Guess the only way to know if it's related to a cooked-ROM is to re-install the official ROM and see how things go.
I'm using HTC original ROM and 8Gb Sandisk card with no problem for more than 3 months. My fingers are crossed
I'm using HTC original ROM and 8Gb Sandisk card with some issues (http://forum.xda-developers.com/showthread.php?t=407046&highlight=bodisson), but no files are missing.
Sometimes I get extra file names with really weird characters. Usually, if I reinsert the card, these go away and I can access normally the card.
(SanDisk 4GB SDHC)
George
6ITdtvFQqY said:
Sometimes I get extra file names with really weird characters. Usually, if I reinsert the card, these go away and I can access normally the card.
(SanDisk 4GB SDHC)
George
Click to expand...
Click to collapse
same here...
SuperJMN said:
It happened to me 3 times in 3 days. The entire contents disappeared with no reason. I have never experienced this issue, but it is getting me out of my nerves.
My SD card is a Sandisk 8 GB SDHC.
I have scanned the card using a card reader and it seems that all the files are there, but they're unlinked. The space is used, but the files are not accesible, so when I go to Storage Card, I find it empty.
It's TOTALLY annoying. Please, give your experience if you have this problem.
Have you lost all your MicroSD card contents and you don't know why?
Click to expand...
Click to collapse
that happened to me twice..my problem was solved by installing an sd enhancement cab file. almost everything appeared back in my sd.
i have an HTC touch cruise. here is a link for the cab file..try it if you want, maybe you ll solve your problem
http://www.sendspace.com/file/kr98xz
did you use something like sktools for change pathes of temp/cookes files of I.E or so on?
If yes it could following happend:
You change the destination path for some application like InternetExplorers Temp and Cookies pathes to point to Storage Card.
After this you removed the card on any time.
The device cannot find the path to the Storage Card and creates a folder "Storage Card" on the root of the internal device memory.
If you insert a card again, it show you onliy the content of the new folder.
Regards
Daydoo
Dudes,
I'm bought a sandisk 8gb micro SDHC about a month ago.
Filled it almost to the brim with music and podcasts.
I regularly uses great programs like S2P and BeyondPod for music and podcasts to listen with my Bluetooth A2DP headset.
Had no problem until recently where the entire card is not readable anymore
Symptoms:
1) the phone started not to recognise the SDHC, where it could not detect any inserted card
2) the failures on the SDHC gave me corrupted files. I was able to repaired these by using the Windows XP chkdsk and fix error command
3) by the 3rd time i did this, the card was not readable at all
Suspects:
1) every time polaris hang, i would press the reset button. I suspect tat this would corrupt some files (possibly even the entire SDHC ??)
2) every time polaris hang, i think the phone was running more than 1 app at the same time. In my case, it was probably S2U2 and S2P or BeyondPod, together with BT A2DP.
Don't think it was caused by these great apps, but rather the way Polaris or WindowsPPC handles multi tasking
Will be returning the 8gb SDHC soon for a replacement.
Any ideas on how to prevent this from happening again ?
(other than not running multiple apps at the same time)
Thx
BTW, i'm running windows 6.0, the original HTC polaris rom
Also have a Scandisk 8gb card in my Polaris...
Problems im suffering is that now and then the storage card looses connection.... I can not see it on my mobile and also its not showing up using ActiveSync.
It happens really often and mostly when im using software that depends on it like IGO. The application crashes because it can not access the files needed.
Ive read somewhere that this only happens with scandisk cards so im considering buying a kingston card.. can anyone verify this??
Well the best thing is to make sure, you safely remove your hardware before removing the sd card from the pc or otherwise change the device settings of the memory card to "optimize for quick removal" in the device manager
I recently switched from a non-sdhc card (1 GB) to a SDHC 4GB kingston.
weirdest of all things is that i lose certain applications, but not all!
For instance i have TomTOm installed. Stopped functioning and lost the icon. But SK Tools still works. :S
I'm not very happy with this, since i use my phone ALOT with TomTom and all the other apps i installed on it. Especially at work.
Gonna try the artemis sd fix... Hope it works.
Could it be that you'd made a rom-upgrade with the sd-card in the phone? I had the same problem - lost files on sd-card - with the original 1GB-Card and a new 4-GB-SDHC. I think (and hope) that leaving the card while upgrading has reasoned this issue. After reformating the card in the pda the problem has gone for me . Thank you for your answers...
Steffen
steffa77 said:
Could it be that you'd made a rom-upgrade with the sd-card in the phone? I had the same problem - lost files on sd-card - with the original 1GB-Card and a new 4-GB-SDHC. I think (and hope) that leaving the card while upgrading has reasoned this issue. After reformating the card in the pda the problem has gone for me . Thank you for your answers...
Steffen
Click to expand...
Click to collapse
Yes, i actually did leave the card while upgrading. But i didn't lose any data until a few days AFTER the upgrade. And i frequently soft-reset the device.
I solved my problem (i think) by deleting 'program files' on the storage card and making a new 'program files' folder. It works for a few day now. (keeps fingers crossed)
I did a ROM upgrade (udK Diamond R7) without the microSDHC card, and yesterday night I lost all my files for the nth time.
The space remains used. I was listening to a podcast (that was stored into the card), and suddenly, when I ran the File Explorer to do something, all the files were missing. The podcast played correctly, but when I tried to re-open it, the file could not be found.
I'm feed up with this problem. It is like having no card at all...
Please, we need somebody to fix it. Is it happening to other brands of only Sandisk?
Thanks.
I simply turned my phone off. Then back on again and storage card had turned into storage card 2. Everything I had on the card was lost. So I carried on using the card and now its storage card 3 and the data from when it was called card 2 is now lost.
copilot often asks me to insert map data.
Ive found that if I remove the card and close all programs before I turn the phone off I dont lose data.
O2 told me to send it in for replacement. That was months ago. Not had chance yet. Might be too late!?
udk's r7 must be faulty, i lost my destinator files 2 times and dawg i didnt took a backup for quite some time. no favorites for me now :<
sedde said:
udk's r7 must be faulty, i lost my destinator files 2 times and dawg i didnt took a backup for quite some time. no favorites for me now :<
Click to expand...
Click to collapse
Do you mean that the problem might be the cooked ROM? Maybe we can isolate the problem with this approach.
At first it actually worked and I got a few apks loaded up, but now it absolutely won't cooperate and I have been wrestling with this all night. Getting various errors, basically the PC just won't recognize either the phone or the SD card. Can anyone help me out here?
Douchewithaphone said:
At first it actually worked and I got a few apks loaded up, but now it absolutely won't cooperate and I have been wrestling with this all night. Getting various errors, basically the PC just won't recognize either the phone or the SD card. Can anyone help me out here?
Click to expand...
Click to collapse
don't move apps to the sdcard.
uninstall whatever apps you moved to sdcard, reboot, reinstall them and keep them in internal memory.
I didn't move any apps to my SD card. I installed them from it. They were apk files. Installed in internal memory.
Douchewithaphone said:
At first it actually worked and I got a few apks loaded up, but now it absolutely won't cooperate and I have been wrestling with this all night. Getting various errors, basically the PC just won't recognize either the phone or the SD card. Can anyone help me out here?
Click to expand...
Click to collapse
Known issue. Mine will also just stop seeing the SD card randomly. I'll know it when the phone rings and the ringer is some default garbage instead of the ringer I had assigned from the SD card.
I've yet to see any actual working solution. Simply rebooting the phone will usually fix it for awhile. Will probably have to wait for a Moto update.
what class is the sdcard?
people have been having issues with class 10 cards (although i have not).
try backing up everything on the sdcard, go to settings > storage and format the sdcard using the phone. move your stuff back onto the card and see if the problem continues.
svtfmook said:
what class is the sdcard?
people have been having issues with class 10 cards (although i have not).
try backing up everything on the sdcard, go to settings > storage and format the sdcard using the phone. move your stuff back onto the card and see if the problem continues.
Click to expand...
Click to collapse
Been there done that. Mine is a class 4 Sandisk 16GB.
Make sure you don't have any apps on your SD card. When you plug in your USB cord in it unmounts the SD card. If you have any apps on the card that are running is when you run into the problems being described as the phone is trying to unmount the card but can't due to the apps running.
Card is the stock 2gb, don't know what class.
No apps running from the card. Tried rebooting the phone a few times, turning USB debugging on and off, using different connection modes... No dice.
Def keep USB debugging on. When you plug your phone in does the USB icon show up in the notification bar?
Yeah, it does. And it charges.
OK grab the USB icon and pull it down just like a notification. You should see either 3 or 4 options, charge only, windows media share, etc. Sounds like you have charge only picked. Choose the media or data one and hopefully that will get you squared away
Douchewithaphone said:
Card is the stock 2gb, don't know what class.
No apps running from the card. Tried rebooting the phone a few times, turning USB debugging on and off, using different connection modes... No dice.
Click to expand...
Click to collapse
If u pull the card you should see a number on it in a tiny circle, the number in that circle indicates what class the card is. I had this problem once, after I rooted. Did factory reset and its been all good since....this was 2 weeks ago.
Sent from my MB865 using XDA App
I've tried all the USB connection options multiple times.
I had to uninstall moto drivers and then reinstall them on my pc. All was good after that.
Also done that multiple times.
For now I'm just using my ghetto rigged card reader - digital camera and micro sd-sd adapter. Hahahha.
Probably just going to have to wait for an update and some more moto support for this phone on the pc side. Speaking of updates, this phone's been out for a month. Getting to be about time we at least saw a few bug fixes.
I'm sure you did a battery pull. I just went through this with my device, and that fixed the issue...
Actually, I didn't.
It seems that if there are any apps installed on the sdcard, it can't be accessed via usb.
Mine actually just started doing this as well. It was working fine, and now I cannot get it to mount as a mass storage drive on several different computers. I had three apps installed on the card, all games. I uninstalled all of them and still no mass storage.
So I've been making sure no apps get installed on my sd, or even any app databases because sometimes an app will install internally, but put its database on the sd. So none of that! I enjoyed a few days of being able to use usb mass storage, then a couple days ago it became inaccessible again. I checked for apps that may have slipped something onto the sd but didn't find anything noteworthy.
I left the issue alone, praying for a fix materialize from the etherworld, when something interesting happened today. I unmounted the sd and installed a new app, and a notification came up saying the app could be moved to the sd; but the notification used a wierd sound to alert me, presumably because it couldn't find the default audio file on the unmounted sd. So I then wen't to settings/sounds...oops... android crashed and rebooted with the sd card mounted; and I have access to usb mass storage again. Prayer answered?
When I connect to my Windows 7 64 machine, my internal SD shows up so does my external, however the external says insert disk. Is there a solution for this?
Sent from my SAMSUNG-SGH-I727 using XDA App
when you plug your phone into your computer. the prompt comes up on your phones screen are u selecting mount usb storage on your phone?
I have a pre-release version and the build that was on it had some wonky driver or something - the SD card reader didn't work at all and I would get that same message when I plugged it in. A few weeks before the phone went retail they sent out an update that only changed 1 file and BOOM, it works now.
What is your build number?
Gingerbread UGKK1
Sent from my SAMSUNG-SGH-I727 using XDA App
Yes. Getting two drive letters but the external 32GB content is not showing up.
Sent from my SAMSUNG-SGH-I727 using XDA App
Try puting outing your micro sd in a sd card adapter and see if your coomputer will read it. Possibly damaged sd card
Had me concerned, followed your suggestion, since I moved directly from captivate into skyrocket. The minute I put in adapter computer read with no issues. Only thing I see is less than 10% available
Sent from my SAMSUNG-SGH-I727 using XDA App
Mine actually did this earlier .....wouldnt read my sd card on my phone. I put in a different one it read it. Took it out and put the origional one in again and it read it again . So try that
colinatobajeun said:
When I connect to my Windows 7 64 machine, my internal SD shows up so does my external, however the external says insert disk. Is there a solution for this?
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
Either you have done something to the phone or you have a defective unit. When you connect by USB, the connection notification would ask you if you want to connect your internal storage or not. If you choose to do so, then you will bet autoplay for two disks. So, if you install a weird built, you may just want to return to the original condition and move on from there.
The phone itself reads the card, its when I connect to my laptop that the contents of that card do not show up. It says insert drive. Shows drive letter, but thinks there's no media
Sent from my SAMSUNG-SGH-I727 using XDA App
if you use the stock Mount USB, from the status drop down, it should work
if not, then you might want to format your SD card to make it readable
if you use 3rd party Dual Mount or any USB mount widget, you will get the scenario you described in the opening message
Where's my storage??
I am seriously confused. I recently tried to install a 64 GB micro sd in my Skyrocket. When I pout it in the phone said it needed to be formatted. So, I let it format. Then, if I would go to settings it would show a slightly less than 60 GB external storage card was mounted. So when I tried to use file manager or link2sd, I don't see anything that looks like a 60 GB resource. So after much futzing around I removed it and installed a 32 GB microsd. Settings sees it as slightly less than a 30 GB sd card. Again, file manager and link2sd show nothing close to this. In fact, if I go to storage info in link2sd, it says the SD card has a total of 11.25GB, of which 11.2 GB is free. So, how do I straighten this out so I can use the full amount of my micro sd card for storing mp3 content?
ShowMeMo said:
I am seriously confused. I recently tried to install a 64 GB micro sd in my Skyrocket. When I pout it in the phone said it needed to be formatted. So, I let it format. Then, if I would go to settings it would show a slightly less than 60 GB external storage card was mounted. So when I tried to use file manager or link2sd, I don't see anything that looks like a 60 GB resource. So after much futzing around I removed it and installed a 32 GB microsd. Settings sees it as slightly less than a 30 GB sd card. Again, file manager and link2sd show nothing close to this. In fact, if I go to storage info in link2sd, it says the SD card has a total of 11.25GB, of which 11.2 GB is free. So, how do I straighten this out so I can use the full amount of my micro sd card for storing mp3 content?
Click to expand...
Click to collapse
Every SD card, hard drive, RAM, etc is like that.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
ShowMeMo said:
I am seriously confused. I recently tried to install a 64 GB micro sd in my Skyrocket. When I pout it in the phone said it needed to be formatted. So, I let it format. Then, if I would go to settings it would show a slightly less than 60 GB external storage card was mounted. So when I tried to use file manager or link2sd, I don't see anything that looks like a 60 GB resource. So after much futzing around I removed it and installed a 32 GB microsd. Settings sees it as slightly less than a 30 GB sd card. Again, file manager and link2sd show nothing close to this. In fact, if I go to storage info in link2sd, it says the SD card has a total of 11.25GB, of which 11.2 GB is free. So, how do I straighten this out so I can use the full amount of my micro sd card for storing mp3 content?
Click to expand...
Click to collapse
Did you look at the date of the last post? This is from NOV. 2011.
It append to me today when using a long USB cable connected to a USB hub.
I took a short USB cable and plugged it directly in my computer.
It worked.
Hope it help
????
colinatobajeun said:
Yes. Getting two drive letters but the external 32GB content is not showing up.
Sent from my SAMSUNG-SGH-I727 using XDA App
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Click to collapse
Is this class 10? These are common symptoms with SOME manufacturer's of class 10 cards.
In this post, patriot acknowledges minor issues on class 10:
http://www.evga.com/forums/tm.aspx?m=1065520&mpage=1&print=true
I AM COPYING FROM THERE:
03-23-2011 10:32 PM
"We have found that there is an industry wide compatibility problem with the new Android based and Windows 7 phones working with 32GB class 10 micro SD cards. We have seen issues with the Samsung Focus, Motorola Driod/X, HTC Evo 4g. We are currently working on a solution for this compatibility issue. Google and Microsoft have stated that there are known compatibility issues with 32GB class 10 micro SD cards and are working on a solution as well.
We have found a fix that works in many cases, where you format the card in a Windows based PC, with FAT32, allocation size 32kb, and full format. This is not an official fix, but troubleshooting steps that has worked in many cases, we are still working on a permanent solution for this issue."
TomTommy, regardless of the date of the post prior to mine, I still have the issue. I see nothing in the thread that resolves my issue, but the thread appears to revolve around a part of my issue. So, here I am. Do you think I might find an answer to my issue in another thread?
ShowMeMo said:
TomTommy, regardless of the date of the post prior to mine, I still have the issue. I see nothing in the thread that resolves my issue, but the thread appears to revolve around a part of my issue. So, here I am. Do you think I might find an answer to my issue in another thread?
Click to expand...
Click to collapse
1. Be nice
2. What he is saying is that thread died that long ago for a reason likely your answers lie somewhere within another thread perhaps Tom is a reputable and generally helpful figure here and really deserves a level of respect but I understand his response seemed harsh
Sent from my SGH-T989 using Tapatalk 2
Chappatti, my card is class 6, not class 10. IN any case, I have tried formatting it in a Windows PC to the size it is supposed to be, but the results are the same. The settings measurment of the card shows the right value, but when I try to browse using link2sd or file manager I get the goofy readings.
So today after a reboot, my Skyrocket no longer reads the 32gb Sandisk MicroSD I've been using in it for a year now. The card has worked flawlessly and now it's unrecognizable. So, I figured, whatever, cards die, right? I took it out of the phone and stuck it into the PC adapter (which is tested to work, based on other cards I have) and NOTHING. According to every resource on Windows 7 and XP, no external media is present at all.
What. The. Hell.
Anyone have this problem or have a fix? All my photos and lots of stuff for work is just gone, forever, somehow. Please help.
Jon
Sounds dead. I would carefully polish the gold contacts a bit with a soft abradant, like an ink eraser. Avoid static discharge. Remove any debris and retry detection in a known good card reader. Also retest your 2 card readers' MicroSD slots with a working card.
Agreed - it sounds dead. If you have data on it, have you tried recovering the data on it using the SanDisk tools?
Google "recover flash sd card sandisk" - sorry I can't paste a direct link yet (not enough permissions on XDA yet)
SanDisk will probably replace it for you under warranty.
I just upgraded to the android marshmallow update and now when I go to sync music in windows media player it just says "windows media player encountered a problem while syncing to the device" and will not work. I changed it from usb for charging to mtp. For some reason you have to change it manually now.
Another thing I noticed is the internal storage can be viewed from the computer but the SD card shows that there is storage being used but when I go to open the sd card in windows it says it's empty
Same problem here
I may have figured it out but you potentially lose all your data on the card. I took my card out and copied everything as is on the card to a folder on my computer then put the card back in the phone and let the phone format it as portable storage not that new use as internal storage option that marshmallow uses and plugged the phone into my computer and copied the contents back to the phone. Now it seems to sync in windows media player and the SD card shows the files in windows explorer.
Will update this if the problem comes back
You will have to switch to MTP every time with MM, but if you're rooted there is an Xposed fix for it. I wonder how that problem managed to make it through 3 soaks without getting fixed. It was reported but like most soak reports, it was ignored.
I am using my SanDisk card as internal with excellent results knowing that if and when it goes, I'll have to reinstall everything that's on it. There is a r/w limit on SD cards, but my personal experience is, it varies from months to years. In other words a "crap shoot".
Sent from my SM-T530NU using Tapatalk
So I take it this is a universal problem with everyone who updates their moto g 3rd gen?
Tel864 said:
You will have to switch to MTP every time with MM, but if you're rooted there is an Xposed fix for it. I wonder how that problem managed to make it through 3 soaks without getting fixed. It was reported but like most soak reports, it was ignored.
I am using my SanDisk card as internal with excellent results knowing that if and when it goes, I'll have to reinstall everything that's on it. There is a r/w limit on SD cards, but my personal experience is, it varies from months to years. In other words a "crap shoot".
Sent from my SM-T530NU using Tapatalk
Click to expand...
Click to collapse
I wouldn't worry too much about the read write limit on the SD card although it is wise to back your stuff up off of it regularly. I have been using the same 32gb sandisk sd card that I got back in late 2011 and it is still fine even though for a few years when I had a cheap phone with only 4gb storage and I installed all my apps to the sd card that would transfer. So that is a lot of read write cycles. I guess it really depends on the quality of the sd card you get.
And yeah that having to switch to mtp every time is sort of annoying. I hope if we get a 6.0.1 update that gets fixed. I have also noticed my battery is draining a lot faster now and android OS and android system are the culprits. I thought we had doze now to make the battery life even better. At least that is what I was expecting even though the battery life was fine in lollipop
mikee286 said:
So I take it this is a universal problem with everyone who updates their moto g 3rd gen?
Click to expand...
Click to collapse
Actually, I think this is a universal "problem" with Marshmallow... Any by problem I mean security feature enabled by Google, so that if you plug into a random 'thing' it won't do something to compromise your device or privacy automatically. Apparently there have been cases of that have occurred, you connect your phone to <something> to charge it and it copies off all your data in the process.