I want to sell a my Nexus S. I'm worried about getting scammed through Amazon/ebay, though. How exactly do I protect myself? Is there a particular shipping method I should request through USPS or just make sure it gets signature confirmation or what?
I'm guessing that taking pictures of the phone, the box, the phone in the box, the serial number on the phone and in the box, and the IMEI of the phone while it's booted up would be a good idea. Maybe I should record a video of me at the post office placing the phone in its box and then packing the box in the shipping box and shipping it?
I'd rather not have someone claim that they didn't receive it, or say that it was broken and then send me back a different/broken phone or a box of rocks.
Searched but didn't see a question like this around here.
Signature delivery confirmation and tracking should do it.
why not try craigslist? I buy and sell phones all the time through that, meet up at public places. I find ebay/paypal take too much of a cut, plus you gotta worry about shipping the item and all that jazz. Just meetup and be done.
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Whenever I buy an electronic devices I always purchase insurance. Very rarely do I use them as my devices never really mess up. LOL! I still have an original PSP from when it came out, never used the warranty/insurance on that one.
Being as this is the second G Tablet I have bought(one for me and one as a gift), I did buy insurance for mine(2 years).
I asked the Sears cashier if I theoretically owned two and one had insurance, can I use the insurance for the one I have? He was puzzled at my question and responded with? "No because it is one insurance for one item" I asked him that when people return items, do they go by serial number or item number to verify an item? His response was "We go by stock number, but if something happens and the screen doesn't respond or it wont turn on anymore you can ship it to us for free and we'll exchange it for a new one if it is covered" So again I asked him my questions but a little bit differently this time and asked "So if I bring one and its messed up and have insurance on one of them, does it matter which one I bring?" He was perplexed and could not respond to that question and just said "Well try it, just make sure one of the items is not opened(sealed) and try and return it using your insurance. But if there isn't a problem we cannot exchange it for a new one, you can only get a refund.". I ended up topping my questions with the manufacturer's warranty and thats when he said "Well for those are when the serial number is required, but we don't handle that. Well if you are unsure or it turns out you cant use the insurance on both, bring the unopened within 30 days for a refund, they just rebuy it again with insurance"
IDK if the guy knew exactly what I was talking about because his smile turned upside down when I rejected the insurance and asked him about the loop hole. So gain, I would love some personal experience on this matter. Should I have bought the other insurance too? Or should I test and exploit this possible loophole. I am just saying because $57 is $57 and I have been duped lots of times for insurances that I never really used (except on my old G1 and Xbox 360-RRoD). I know that on the 360 they go by serial and that's probably because its Micro$oft.
Sorry for the wall O' text! and thanks for any answers!
I never, EVER buy insurance on electronic items. The way I see it, if the item lasts through the first 30 days without issue, it's likely to go a long, long time. I also use a credit card which automatically doubles the manufacturer's warranty at no charge.
If you had saved what you have likely spent on extended warranties for every item you have ever purchased, wouldn't you have plenty of money to replace any of those items by now? The reason why retailers push extended warranties so hard is because they are virtually pure profit. Heck, I usually get the itch to upgrade an item long before it quits working, so again, all of that money would have been wasted for me. To each his own.
I just bought my G Tablet at Office Depot for $369. Insurance would have been $119.
At that rate, I'll take my chances.
I like your chances of "splitting" the insurance as well. They'd never go by serial number to check.
Wow that's some pretty expensive insurance! Well I was looking over my insurance receipt and it looks like I was right! They only use the UPC number(item number) for exchanges and insurance. On the insurance policy it just ask for my receipt # and UPC# on their website. I saw no reference to the serial number anywhere. Win for me. I know I'll probably never damage or mess up my tablet, but the gift recipient might.
Thanks anyway, I might look up into those credit cards you guys mentioned.
I worked in both Tools and Electronics at Sears from 2000-2005. They changed registers since then, so I'm not sure how much has changed (based on the menu's I've seen, not much), but other than consoles (as mentioned) everything is strictly based on stock numbers, so in theory it should work.
Now, I think in part to combat this, and to combat construction workers from abusing this, you actually can only use the warranty once.
http://www.searspurchaseprotect.com/tnc/tnc_national.aspx
"This Plan will be fulfilled and the Term shall expire as to each Covered Product when a product reimbursement or product exchange is made for that Covered Product after the beginning of the Term"
Horray for lawyer speak. Honestly I would be surprised if many register jockey's knew anything of this. I only recall this coming up once in my 5 years there.
Let this be a lesson to anyone before buying new or used accessories off of ebay.
I recently purchased a dock off of ebay and figured that i would share my experience. I have been buying and selling for years on ebay. This time I got bit.
I bought a dock and received it in the mail for my fascinate. The dock was actually the correct dock as well. I have one already at home and bought one for the office. As well the seller said it was covered by Samsung warranty for 1 full year.
I tear open the package, set up the dock, and go to plug my phone in and it will not. After inspecting around with the dock i realize the USB port is loose so the phone will not slide right in as it does on my other dock. and the phone actually sits off the dock slightly.
So it had the "1 year warranty from Samsung" Call up support and the tell my i need the hex number. Pull the hex number out of the phone and the guy tells me i need to power down the phone and get it from behind the battery. Ok. Fine. Hang up. pull the battery, and guess what same exact Hex number except in the phone software it shows an 0x preceding the rest of the number. I laughed and get back on the phone.
Now my experience gets fun... I speak to a rep almost immediately. she gets my hex number to validate i own the phone. Then puts me on hold says they will gladly replace the dock, but I need a receipt and Google payment will not be covered as an acceptable receipt. Ask to speak to a manager. Get put on hold for 25mins (most would hang up by now) Then a American speaking person picks up. He identifies himself as management.
He continues to explain that the policy for samsung states clearly any product must have a receipt to replace. He used the phrase "I must articulate that Samsung return policy states..." about 30 times. I then said you are telling me you do no honor your product. he said we do with a receipt. Back and forth several times, got no where. Ended up hanging up on him.
Moral of the story, if you buy off of ebay, your samsung warranty will not be covered for accessories.
I am highly irritated and amazed they would not honor their own product brand new out of a box because no receipt was with it.
Outcome: Even though the seller does not accept returns, I opened a case with ebay after he did not respond, and he is taking this one back and refunding me my money. So in the end it all worked out.
Honestly, I'm not surprised. With the amount of knock-off electronics products coming out of China, what's to keep people from getting an "OEM" dock off ebay that doesn't work, and getting it replaced with a genuine OEM dock via the warranty, costing Samsung thousands. By requiring a receipt, they can at least go back on the retail outlet you bought it from if they find that it isn't actually a genuine dock, but that's kind of hard to do with ebay.
Also, why didn't you contact the ebay seller about getting it replaced? That is the first thing I would have done, and if they wouldn't do anything, contact Samsung, and last option is dispute it via Paypal.
Yeah i have already contacted the seller and am waiting for a response. If i do not hear back by Friday i will open a dispute with ebay and paypal. His selling page clearly was false advertisement. But oh well it is always a chance you take when buying products off ebay. I am just glad i got it reasonably below retail cost.
Sucks to hear about your negative experience. You should always be careful in ebay and verify feedback and wording in the advertisement.
BTW American is not a language.
FDro said:
Sucks to hear about your negative experience. You should always be careful in ebay and verify feedback and wording in the advertisement.
BTW American is not a language.
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No but it is a dialect. So his statement is true.
Sent from my SCH-I500 using XDA App
Most warranties require the product to be purchased from an authorized retailer, and joe schmo on ebay isn't going to count...
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Photoshop my friend, learn to use it.
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Well even though the seller does not accept returns, I opened a case with ebay after he did not respond, and he is taking this one back and refunding me my money. So in the end it all worked out.
Good deal, glad it worked out for you!
Sent from my walkie talkie.
Yea if you buy though paypal and there is a dispute you'll get your money back 99% of the time. Paypal protects the buyers.
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Hello ?
I got my brand new z5 before yesterday and yesterday the shop keeper told me that he need to getthe sticker which the serial code is written when I asked him why he to me because he need it to give it to the sony local retailers to get his profits from selling the device to me
So is he scamming me? Or shall i give it to him?
I don't think there is any issue here. You're right to be cautious but I don't see what he could really do with the IMEI that could be malicious.
Seems weird to me :/ For the 3 xperia's i've bought never had to do this. Moreover this sticker is your proof that you buy the phone for sony and they ask it for example for cash-back offers. And sony can set up way more efficients ways to control retailers sells. Just pull out a sticker can be event if the phone was not sell. Maybe I'm too suspicious but I guess, if he lie, that he will wait for cash back offer and send this so he get the cash. He's maybe honnest but I find this very strange...
You've just given the entire world your IMEI number anyway just by posting that picture. Any decent barcode scanner (including ones downloaded onto a phone) can read that and give the user the IMEI.
So don't worry about it.
Guys long ago i opened a new thread for the display at my U12 + and I found out that the phone was already used, probably by another buyer or RMA. I buy that from ebay from the buyer "kimbimobile"
The seller has not only been smart and has sold me a used and not new phone, but on the insertion is written that also sends a Re Cam, of course he did not send it, only after very very much messages and open complaint.
After the opening of the complaint Ebay said to send it all back and of course the seller said he only received the accessories and no the phone, the re cam that does not work.2 of 2.
Ebay now has at 10 days for the checks, but I'm afraid that gives reason to him, clearly he is cheating me, he and not the courier or otherwise, he signed the package at the time of receipt, it was not damaged
Now do not know what to do, I often get almost € 1000 for the love of HTC, I thought about opening this thread to look for help, surely those who buy an HTC is a geek or programmer (like me), or who work in IT.
I thought to write here code code imei 353222090 and the last 6 number those who buy the U12+ 128Gb Blue Translucent from Ebay.Surely he will put his HTC online again
Thanks
Ebay give me reason and my money back, now i want publish the 2 imeis for future readers.
The name of the sealler on ebay is "kimbimobile"
1. 353222090629653
2. 353222090629661
Who have this phone, the phone is back from RMA with the LCD changed and after sold me like new phone, already the phone have others more problems, again with the display.
I've never had a problem with eBay and the sellers there. If I didn't receive an item eBay will help with a refund. If something was defective the seller will make good on the sale.
I hope I never ever come across a scammer on eBay.
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O/T but wow, I've been scammed on eBay several times that I can remember. Twice it involved substituting an older or lesser model for what was described -- these were cases where it wouldn't be obvious to the average person what was inside. (For example, a laptop with a slower processor.) It always seems to get resolved but the process can take ages. Be careful out there.
So I bought a S22 Ultra off Facebook marketplace for $900 I did an imei check with my carrier and confirmed it wasn't stolen or anything of that nature and we set it up on my account in store with the guy present and confirmed it worked. Fast forward a week I wake up to a nice message on my phone that Samsung has blocked my device due to incomplete trade in and that I need to contact Samsung to fix it. Cant use the phone at all. I have a $900 paper weight. Does anyone know of a bypass for this? Will rooting it give me the ability to get around this?
That's a new one to me. Sorry can't help, post a photo of the message the phone is showing.
The reason that happened is probably because the guy purcahased the phone from Samsung with a Trade-in discount. He did not send his phone in as part of the agreement. Then they tried to bill his card for the amount of the Trade-in and it didn't go through for whatever reason. After that they blocked his phone which you purchased from him. He most likely hated the phone kept his old phone and now you are screwed until you contact Samsung and resolve it. They specifically state on the Trade-in info they send you with the shipping label that if you don't send them the Trade-in phone within 2 weeeks the new phone will be locked out. The other reason they do that is if it's reported stolen. So your only two options are 1) Contact Samsung or 2) Throw it in the trash.
i think its unlikely, you could try to flash a new firmware with unbranded csc , im not saying that WILL fix it, but it wont do u any harm to try if your not planning on seeking help from samsung, i would recommend trying to fake an imei in an efs and load that, i couldnt advise you how though im afraid
That's the new way, they allow multiple trade in devices so the scumbag will select devices with the highest trade in to bring down the purchase price to the lowest possible level and sell it on arrival making hundreds in profits. Possibly the only way to avoid this would be to remove any samsung stuff BEFORE they initiate a lockdown.
We can't have nice things because of this and if it keeps up I see (Samsung) wanting to put a full purchase price hold at time of purchase and then release it when they get the trade ins. :-(
thats why i like to pre order and buy my devices for cash, no waiting and you know your phone is bnib
cpufrost said:
That's the new way, they allow multiple trade in devices so the scumbag will select devices with the highest trade in to bring down the purchase price to the lowest possible level and sell it on arrival making hundreds in profits.
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I read about this somewhere just recently. The bad guys are sure creative in figuring out how to game the system. Around here we have to be very careful of FB Marketplace. Sometimes it seems there are way more sketchy stolen items on it than legitimate items.
The other thing is you probably should get a screenshot of the persons drivers license when making a purchase for such a large amount of money. That way the Police know where they live and they got a photo as well. If the seller is not willing to provide that info to you then stay away. I am not gonna send somebody $900 on the internet and just hope they willl send me what they promised without fully checking them out first.
Nobody would accept that. They can simply say don't buy it then. How would he now you wouldn't be a dodgy guy and use his driving licence for scams? The safest way of this kind of trade in risks is to request the purchasing invoice where you could see if it was purchased with trade in option. If the seller doesn't provide it then i would recommend not to buy the phone for the first 3 months of phone's releasing date when trade in would have been completed already.
Always a risk when you guy items from individuals. The one thing for sure, if the deal is too good to be true, it usually is sketchy.
Paul_Deemer said:
The reason that happened is probably because the guy purcahased the phone from Samsung with a Trade-in discount. He did not send his phone in as part of the agreement. Then they tried to bill his card for the amount of the Trade-in and it didn't go through for whatever reason. After that they blocked his phone which you purchased from him. He most likely hated the phone kept his old phone and now you are screwed until you contact Samsung and resolve it. They specifically state on the Trade-in info they send you with the shipping label that if you don't send them the Trade-in phone within 2 weeeks the new phone will be locked out. The other reason they do that is if it's reported stolen. So your only two options are 1) Contact Samsung or 2) Throw it in the trash.
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This is the most likely reason, and the only thing you can do is to contact Samsung. You could offer to pay the trade in value discount that was applied at the time of purchase, but that could be up to £570 (here in the UK) as that was the top tier (S21Ultra) trade in if I remember rightly.
I think there must of been some genuine trade in purchase, as a valid IMEI number is required at the time of ordering the new phone....Unless there is a way of generating IMEI numbers I'm not aware of.
I would contact Samsung before doing anything else with the phone, as I wouldn't be surprised if Samsung have locked the phone through Knox or something.
That phone is locked via knox. Nothing you can do unless you contact samsung and give them proof of your transaction then from there it's either they will help you or wont care at all.
That's samsungs fault at first. Here in Turkey, you pay full price. After they receive trade-in device they refund discount amount to you. This is the only way to stop such thing.
rroyy said:
That's samsungs fault at first. Here in Turkey, you pay full price. After they receive trade-in device they refund discount amount to you. This is the only way to stop such thing.
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Right, and too, because of folks not playing nice and taking advantage of others, they will wind up doing the same thing here in USA. At the very least placing a merchant hold for the full device price on the method of payment and releasing it upon successful redemption of trade in value.
Samsung locked the wrong phone. They should be locking the new phone. Call them
Will_T said:
I read about this somewhere just recently. The bad guys are sure creative in figuring out how to game the system. Around here we have to be very careful of FB Marketplace. Sometimes it seems there are way more sketchy stolen items on it than legitimate items.
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Agree with you, FB\Meta is a mess.
I've had nothing but stellar results selling and buying using Swappa. They are pretty stringent with phone condition and both buyers and sellers.
My favorite transaction was about 4 yrs ago when I dropped a very well protected Nexus 6 just wrong while waiting on a lift, and the screen broke. If it were newer I would have replaced the screen, but 10 minutes into a business meeting I found a replacement for $150 in my city on Swappa. I pinged the seller and he was sitting across the street from me. When I got out of the meeting 30 minutes later, I walked across the street and he handed me the like brand new phone in box and waited for me to boot up! All pre-checked IMEI on Swappa for free to ensure not stolen, etc.
armst433 said:
Samsung locked the wrong phone. They should be locking the new phone. Call them
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It's an S22U. It is the new phone....
I'm hoping OP updates us, I wanna know whats going on with this rather strange story.
Parzival__ said:
So I bought a S22 Ultra off Facebook marketplace for $900 I did an imei check with my carrier and confirmed it wasn't stolen or anything of that nature and we set it up on my account in store with the guy present and confirmed it worked. Fast forward a week I wake up to a nice message on my phone that Samsung has blocked my device due to incomplete trade in and that I need to contact Samsung to fix it. Cant use the phone at all. I have a $900 paper weight. Does anyone know of a bypass for this? Will rooting it give me the ability to get around this?
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the phone turns on? it comes in wi-fi where are the wi-fi networks? if you get high is there a bar? if it exists write www.youtube.com done do glue in the copy bar open Youtube go to click and see Youtube Terms of Service in the bar write this E-FRP site addresses appear and there is e-frp click open and see for Samsung and other functions for you you are interested in ftp and test account or Samsung it would be better to have another phone active go to Youtube and in the bar write e-frp for Samsung because there are several steps. Good luck
Paul_Deemer said:
The other thing is you probably should get a screenshot of the persons drivers license when making a purchase for such a large amount of money. That way the Police know where they live and they got a photo as well. If the seller is not willing to provide that info to you then stay away. I am not gonna send somebody $900 on the internet and just hope they willl send me what they promised without fully checking them out first.
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Well the crazy part is it was a in person purchase. Dude met me at spectrum mobile and they verified it was unlocked and would work and that's when the transaction happened.