Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
same problems
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
I was was wondering if you have found a solution to this already? My HTC one S shows the same problems since yesterday.
Which One S do you have? S3 or S4?
Still got warranty?
Verstuurd van mijn One S met Tapatalk
What do you mean with S3 or S4. I'm a noob!
This is what I found in the map software information:
Software number: 3.16.401.8
HTC: sense version: 4+
Android: 4.1.1
edit: Did a little search on Wikipedia
Processor and memory
One version of the One S uses a Qualcomm Snapdragon S4 MSM8260A SoC (system on chip),[3] which includes a 1.5 GHz dual-core Krait CPU and an Adreno 225 GPU, as well as an integrated HSPA+ modem, GPS/GLONASS module, Wi-Fi b/g/n radio, Bluetooth, and FM radio.[9] The One S also features a standard array of sensors, including an accelerometer, proximity sensor, and ambient light sensor. The phone provides 1 GB of RAM and 16 GB of built-in storage; however, the phone lacks a microSD slot for additional storage.
In certain markets, such as Taiwan,[10] India,[11] and some European (usually Eastern European) markets, the One S uses the older Snapdragon S3 MSM8260 SoC, with a 1.7 GHz dual-core Scorpion CPU and Adreno 220 GPU.[12] In some markets, both devices are available, notably the UK. The change is speculated to be caused by a shortage of Snapdragon S4 chips.[13] The two versions have slightly different packaging, the S4 is model Z520e/Z520m and states "Processor: Dual Core, 1.5GHz"/"CPu Speed 1.5 GHZ, dual core, whereas the S3 is model Z560e and states "Processor: Dual Core".
It says: 'Dual core'. So I guess it's the S3 then?
having the same sound problems
I'm having the same problems with HTC One. I can't hear the ringing when I'm calling someone, it just shows "dialing".
I can play music/video.
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
hey,
to keep this thread going:
i have / had the same problem. it started a few months ago and happened only occasionaly, recently it was basically all the time
there was no sound in- or output at all and all the apps that needed sound either crashed or gave an error
i was running some old aokp rom at the time, then tried fixing the problem by changing to some new version of cyanogenmod a few weeks ago but it didn't solve.
2 days ago i restored the stock htc rom with the RUU (ICS), the problem still remained. Then i upgraded to stock JB (4.1.1) and the problem hasn't appeared since.
of course the problem could reappear any time (as it only happened occasionally in the beginning)
let's assume the problem doesn't reappear again: anyone got an idea what caused this? i desperately want to switch to some custom rom again, stock is a pain in the ass :/
my phone: htc one s S4, unbranded EU version (htc_102 or something)
HBOOT-2.15.0000
RADIO-1.15.50.05.29
hope i could help and someone has some ideas
update:
i flashed cm 10.1.3 stable and used it for around 2 weeks without any (sound) problems.
since i had some trouble with force reboots when playing ingress i flashed carbonrom and one day later the sound problem reappeared.
back to cm now.
Same problems here
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
Hey, same Problem here...
..I had my old One S for 1,5 Years and this problems came up, so I sent it back and got a new one.
Only 4 days later the same problems came up again and i tried hard reset and many other things, recommended here, but nothing worked..
..has anybody an idea what it could be? There are a lot of people in a lot of different threads with nearly the same problems, but i can't find an answer that solves the problems...
PS: Sorry for my bad english
i've just had this delightful issue pop up over the past few days, too.
switched roms but the issue still remains.
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
DRUMROT said:
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
Click to expand...
Click to collapse
installed it and will run it for a few hours to see what it gets.
should i change any of the settings on it or just run it vanilla?
I just ran it out of the box. Stopped it and then filtered it to show errors by searching for E/. Found a bunch related to audio.
Sent from my One S using Tapatalk
i've decided for now i'm switching to magiorom as i've had a buttload of bootloops today on odyssey 3.21, so will monitor it tonight and see if there's anything to show.
for the short time i was running alogcat on odyssey, it didn't show much even though i was switch/using different apps, so that's why i was curious about if i should change anything.
anyway, i'll see how i get on and report back later
Just to keep this thread going I wanted to include some more things i've discovered while searching for a solution to this problem. I use a program called "error log dump" from the play store to view any system errors. The two most common ones I see are: "AudioPolicyManagerBase(261)" and "failed to enable the mixer controls for the speaker". The second one only appears after all sound is lost. Including any audio from phone calls even though it does connect the call.
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware. Whenever I lose all sound I start up the error logging program and hit "start log". Several times the log program started acting weird and not record anything but the sound immediately came back. In fact that is how i usually solve the problem now.
I'm running a rooted and S-OFF phone with the MaximusHD rom. This problem started when my phone was completely unmodified so i know it's not a problem with the ROM.
Does anyone have any idea's as to which service might by causing this? I've searched and tried disabling everything that has to do with the audio.
I tried the above workaround with SIM out and WiFi off reboot, and I've got sound back. As soon as I finish a call all sound goes and can't play video etc until I perform the reboot thing again. Might this suggest something to do with the radio knocking out the sound? I'm a bit of a noob with all this but that's the idea I'm getting.
For the record I'm s-on, and this issue has been present for a few days now, on multiple roms (the issue remained on all 3 roms but is worse on magiorom).
Isastudios said:
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware.
Click to expand...
Click to collapse
This is why I was curious to see the errors you guys were getting.
I've tried various ROMs (4.2-4.4), kernels (3.0 and 3.4 based), and firmwares (2.15, 2.16, and 1.13) and still experience a loss of sound. Although I will say that lately it seems to be less frequent (Liquid Smooth 2.4, 3.0 based Bubba Vn5 kernel, hboot 1.13).
So I'm inclined to think it could be more hardware related for me at least. Turning my volume up and down repeatedly seems to fix it... usually.
Sent from my One S using Tapatalk
So after using that work around for a bit, it seems notifications work fine, but anything that plays for more than about 10s kills audio again, but not permanently like phone calls.
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
E: this all seemed to start for me when my phone was left uncharged for 3 days
twist3d0n3 said:
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
Click to expand...
Click to collapse
I ran it and called myself from another phone, watched the log, and then used the vol keys (which make that beep when adjusting sound) and watched the log. Saw the errors that way.
Yours appears to be slightly different than my issue anyways, but for what it's worth - I switched to ViperOneS (the last ROM I remember using that didn't have these issues) and my audio never dropped once.
Giving it a try now man, cheers for the heads up
I am using a non-rooted stock rom based Moto G 2015, XT1550.
Sometimes when i accept a call, I can't hear anything but the caller can hear my voice perfectly, that is the mic is still working.
This occurs only once or twice during the day and only when somebody calls me. Unfortunately the 30 day return/replacement period is over so I can't return the phone and my network receptions seems to be ok.
Theses are the steps I have taken to try to resolve the issue on my own but without any fruitful result:
1.Tried factory resetting the phone.
2.Wiping cache partition
3. Rebooted the phone
4.When this issue occurred tried plugging in the headphone, switched to the loudspeaker,
placed the in-call volume to the maximum but none of this produced any audio output.
5. Tried testing the earpiece using the service mode *#*#2486#*#*, worked OK.
When I faced this problem I wasn't listening to music or using any apps(like if the audio was routed to the headphone port and not switching back to the earpiece).
6.This happened before and after the recent stage fright update.
7.Disabled OK Google detection.
8. Moto assist was also off.
My data and bluetooth are always off, I am not using any new or unfamiliar apps that might cause this issue. Could this be a hardware issue? Please advise me on how to fix this issue...Really need your help :crying:
If I could find any fix I will update this post soon.
Try flashing the stock firmware, maybe that helps it.
(Warning: downgrading can cause problems)
HelpMeruth said:
Try flashing the stock firmware, maybe that helps it.
(Warning: downgrading can cause problems)
Click to expand...
Click to collapse
I am already on the stock rom.
Amardeep1992 said:
I am already on the stock rom.
Click to expand...
Click to collapse
Yes i know, but try reflash it with fastboot.
maybe that will work
ps: if you are ganna do that backup your data
Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
When im paired up with the stereo in my work truck i noticed a pop every now and then.
stefilie said:
Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
Click to expand...
Click to collapse
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
ScottOverly said:
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
Click to expand...
Click to collapse
Try factory reset, it worked for me. Good luck!
Yes, I'm having the same issue with bluetooth connection and the same Blue Tiger Elite. Just got off the phone with Verizon tech person he is thinking my headset is old enough technology that it won't stay connected.
Steve Phillips
My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??
i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
You could try enabling the "Disable USB audio routing" in developer options and see if that works for you. It did work for me
Click to expand...
Click to collapse
A couple of days ago one of the CEs here pointed out to me that I needed to enable the setting for wired headphones in Google Settings > Search, Assistant & Voice > Voice > Hands Free and toggle on the ‘wired headset’ setting,
Click to expand...
Click to collapse
Change your launcher, for example, on nova launcher, disallow permission to microphone for google app and never let him this permission, do not use google assistant.
Click to expand...
Click to collapse
LaTerminator said:
My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??
Click to expand...
Click to collapse
Maybe is a kernel error..but definitely is not a hardware problem. maybe try changing kernels. o downgrading to 7.
since none of the above tricks worked in my case, i booted TWRP to clean the caches. Didn't bring any good result. So i flashed ElementalX Kernel and now i got some kind of a better result, even if it's still weird. Everything works now except incoming calls. I can actively call other persons, use whatsapp or facebook audio calls and all is good. Only if i receive calls, still mic is muted.
I will try everything from above, and hopefully something will actually work and get my Pixel back in life. I will get you updated guys.
Thanks for the support.
toxic_garden said:
i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
Click to expand...
Click to collapse
None of those helped so far, i'll try flashing some kernel then...
I discovered that when i try to record with my camera video, it says "Can't record audio. Another app is using the mic." Also when i try to record audio message on Messenger app, as soon as i click on microphone icon it says some error.
Update, my sound and video won't record, both on Youtube or Instagram or any kind of video audio playback.
Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem
LaTerminator said:
Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem
Click to expand...
Click to collapse
have you tried chaging vendor image, or getting a vendor image from a working pixel?
I installed lineageos 16 without gapps and is working good for hours until installed gapps.
ericksidaroth said:
have you tried chaging vendor image, or getting a vendor image from a working pixel?
Click to expand...
Click to collapse
how do i change vendor image actually??