[Q] HTC Sensation crash log location - HTC Sensation

Hi guyz,
My HTC crashes indefinitely without any reason. I still don't know if its a hardware crash of because of software. I'm waiting for the ICS OTA update to see if the crash is caused by software.
Is there any log file where I can see what caused the system crash?
Thanks in advance

Are you rooted? You could try getting the device to produce a logcat while running and then reproduce what it does to crash, but I don't think it will create one on its own....
sent from my android powered beast!

No its not rooted. Stock HTC 2.3.4 with Htc sense.
And I doubt my memory card is in good state. It turns off immediately after switching it on when I see a message "Preparing SD card".
Its been 4 hours since I removed my SD card. So far so good.

Hmmm. Have you tried with an alternative SD card? Might be somehow the software is corrupt when trying to mount the SD, causing the boot loop. Or just a knackered SD card
sent from my android powered beast!

I din try an alternative SD card.
Bad news. Crashes without SD card too.
Will try a factory reset. And even after reset if the device crashes, gotta head to the service center

it'ZSwad said:
I din try an alternative SD card.
Bad news. Crashes without SD card too.
Will try a factory reset. And even after reset if the device crashes, gotta head to the service center
Click to expand...
Click to collapse
sounds like your best bet. as long as your s-on and stock they cant refuse

Have same problem, it shuts down periodically without reason. I sent it on service today, will se what they say this time.
It happens to me since I bought it (july 2011), and it was on service 2 times yet for same problem. 1st time they changed my motherboard, and 2nd got new battery, and the problem is still not fixed.
I recorded the crash with my 2nd phone (srry for bad camera ) link:
1. youtu.be/9FF4GnAZiJU
2. youtu.be/rgUFPIXB-s4
Do you have crashes like this or...?

My bf has the same crashes! Maybe we can compare software? If it's hardware related, a new motherboard would have helped.
Sent from my HTC Desire HD A9191 using XDA

Yeah, but with new motherboard i got same problem. After re-flashed software everything is ok for 2-3 weeks, and than again same problems (crashes). I don't know what to do...
Well my Sensation is still in service, will come in few days and i hope the problem is fixed or I get new phone .

Related

Desire S restarts without reason

Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece
my phone is being delivered now guy downstairs! will let you know soon
the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8
Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.
chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
Click to expand...
Click to collapse
Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.
nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..
I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?
I had it about once a week
Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App
oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S
I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App
are there any RUU files there that we can flash to have the phone s-off?
I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do
For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.
We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.
I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!
For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...
I had a reset when I was talking for more than 5 minutes
I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.

[Q] SD Card USB Mounting problem

I tried searching around for this but haven't seen exactly the same issue anywhere, hopefully someone knows what is going on. I just picked up a sensation and I am having some weird issues mounting the SD Card and reading/writing from it. This is only happening when i use it as "disk drive" on my phone through USB. I'm having no problems with the SD Card slot on my computer and I've seen this happen with multiple SDs in my phone (tried an 8gig and a 32gig).
The issue is that the phone will sporadically mount/unmount/remount (win7) and every time it will pop up with the message that drive X is corrupt and needs to be repaired. I run through it but it still happens. So, hardware issue? I bought it used so hopefully I can still pull off a warranty replacement if I need to.
First try a custom ROM. If that doesn't work, idk. Probably hardware then
¤Violets are red,
Roses are blue,
Wait, what?
I have no idea what I'm saying,
But you lost the game¤
Hello
this cas just happend to me
i have LeeDrOiD ROM and i just installed Unity v9 Kernel
i had this issue after i installed Unity v9 Kernel
i switched to faux kernel V0.1.0
and now it is ok
i hope ths is will help you
Huh. Yeah, I had this thing rooted with a custom rom since hte first day I've had it. I'm currently running htcclay's Superlite but I thought I experienced it with other ones. Thanks, I'll check out something else then!
Try taking card out of phone and repair it directly in PC then put back in
Sent From My Pocket
{ParanoiA} said:
Try taking card out of phone and repair it directly in PC then put back in
Click to expand...
Click to collapse
That's what I've been doing since I got it, but if it is in fact a hardware issue I want to get this dealt with before my warranty expires. If not, then it's good to know it's software.

SD card unmounting on its own

Anybody having issues with their SD card unmounting repeatedly?
I would be listening to music or using another app, then I get a notification saying the SD card unmounted unexpectedly. To fix this, I would have to reboot. Sometimes rebooting once doesnt actually solve the issue.
I do have to say that when I boot into recovery (CWM) the card is present and readable (I am able to reflash ROMs from it).
I found similar threads for other devices, but there seems to be no solution offered.
When this problem occured, I was runnning ARHD 3.6.2 (not sure if that has anything to do with it).
Any solutions to this?
Thanks!
Can u tell us which firmware version your on, stock? android revolution XE?
Same here :/
Sent from my HTC Sensation Z710e
ROM: Android Revolution HD 3.6.2
Kernel: 2.6.35.14-Sensation-faux123-v0.2.1+
Radio: 10.58.9035.00U_10.15.9035.02_2
Thanks!
Mine just did this to me tonight. Now when you insert it I see the "Preparing SD Card" then about 2 seconds later "Removed SD Card". I had been using a SanDisk 8 GB class 2 thats been through 2 BlackBerry phones before this one, so I popped the Kingston 8 GB class 4 the phone came with in there and voila, it sees the card. Im thinking my card may have randomly gone belly up on me, but I will know more after I get a reader for my PC.
Just wondering if anyone else has had issues with SD cards randomly doing this with this phone. It seems I've read a lot about SD card problems with these phones while searching, I don't want to have to worry about losing all my data as much as I am now. The card was rock solid for about 3 years in the other phones, and I've had my Sensation less than a month.
~T.J.
This normally happens to me right before I start an app that would read or write into the data in the card: when I start playing MP3s, start games or apps installed in the card, accept a bluetooth file transfer, send a file from the card thru bluetooth, etc
I happens at least once a day. Generally, a simple reboot works to get the card back, but if it doesnt, I would have to open the cover and manually take out then reinsert the card.
I'm pretty sure it's not a hardware issue, though this is the first card I've used on my Sensation (bought brand new for use specifically with the phone).
Does branding of the card have anything to do with it? I admit that I got a brand that was slightly on the cheaper side, but had a lifetime warranty. If it matters, the card is made in Taiwan.
I haven't changed cards, as I'm still hoping this might just be a software bug. The reason I say this is because the very first time this happened, I had installed Always Flash, which I found to be an app that I could do without. I forced stopped the app and uninstalled it, and that's when the bug hit for the first time.
Hope someone knows the answer to this...
Thanks!
That's what happened to me, I opened titanium to do a backup and got a card removed unexpectedly error. The phone has never recognized the card since.
Sent from my HTC Sensation XE with Beats Audio using XDA App
no solutions found, unfortunately....
i just bought a new card
thanks!
ryanisler said:
no solutions found, unfortunately....
i just bought a new card
thanks!
Click to expand...
Click to collapse
I've been having the same problem with my sensation xe. Sometimes it'll be fine for a week or more, and then it may unmount the card randomly 2 or 3 days in a row. Normally I have to shutdown, pull the battery and physically remove and re-insert the card to get it to remount, as just rebooting has never worked for me.
Tonite, even this wouldn't work. I ended up having to boot into 4ext and mount the card in there before rebooting the phone.
I really do hope someone can work out the reason our phones are doing this.
For the record, I'm using ARHD 6.7.0 and a 32g class 10 Strontium card.
anybody found a solution for this?... I also have the same problem. Tried several sd card and stock/no stock roms. Same thing every time.
I think it is a hardware prob.
I had this happen to me before but found a solution for mine. I checked my SD card and it was not locked in it's caseing so it was unmounting randomly. I removed the SD card and replaced making certain it was locked into the caseing and it's never happened again. It's definitely worth a try to check your card and make absolutely sure it's locked into the caseing. Would not hurt to check. For me, this solved my problem. My card was in the caseing but not locked in, this was causing my issue. I wish you the best. I do hope you get this fixed. Hopefully it's only that the card is loose ! Like I said it's worth a try. Best wishes.
I'd try fully formatting the card using gparted. I always do this if I have any suspicion that something may be wrong with a card and its never let me down yet.
Google it, its free and there are videos on YouTube showing how to use it so all it'll cost you is a bit of time, gotta be worth a go......
Sent from my HTC Sensation XE with Beats Audio Z715e

camera failed

Just got this phone a few weeks ago. Running all stock latest software and my camera consistently fails to start up and just goes to a "camera failed" error message. Most of the time if I clear data it loads but I think I have a faulty phone. I even did a factory wipe and the problem persisted. Anyone else have this problem with the skyrocket? If I cant fix this on my own soon ill have at&t send me a new one.
Thanks
get a new one. haven't heard of this issue before.
In one of the other threads about this it took formatting the sd cards
This has happened to me on a few Roms
In those cases I had to do a full wipe and reflash
Sent from my SAMSUNG-SGH-I727 using XDA App
Did you solve the problem? Just got one myself and have encountered the same issue. Looking for reliable solutions...or confirmation that I need to have it replaced. Thanks.
It happened to me about a week ago. What I did to solve it was to go into settings/applications/manage apps then look for the camera apk and clear data/force stop. After that it went back to normal.
Sent from my White Skyrocket in Space
I tried that but it didn't work. Replaced it and all is well. Thanks.
Sent from my SAMSUNG-SGH-I727 using xda premium
It happen to me to when I first tried using the camera. So I sent it back. Got a new one. Must be a bad batch going around.
Sent from my Sky Rocket on Tapatalk!
Definitely go back for a replacement if wiping SD card, stopping and wiping Camera data and resetting to factory setting doesn't work. I neglected to check the Camera when I picked up mine from Roger, first time using it thought root and CWM messed it up, so I flashed Bonestocketeer, managed to get it working for about 5 minutes with all of the above then failed again.
Numpangx said:
It happened to me about a week ago. What I did to solve it was to go into settings/applications/manage apps then look for the camera apk and clear data/force stop. After that it went back to normal.
Sent from my White Skyrocket in Space
Click to expand...
Click to collapse
Did the same thing and now it doesn't camera fail anymore.
Sent from my SAMSUNG-SGH-I727 using xda premium
I tried this on a buddys SkyRocket and it worked.
I pulled the camera.apk from a T989 ROM and pushed it to the skyrocket. So far, it has worked flawlessly.
Hope it helps
My phone's camera worked fine out of the box. Just noticed I'm having this problem also.
I installed / backed up with CWM and rooted my phone using this method:
http://forum.xda-developers.com/showthread.php?t=1340526
Froze most of the AT&T bloatware with Titanium using suggestions here:
http://forum.xda-developers.com/showthread.php?t=1341558
Somewhere between these two steps may be the culprit?
Besides being rooted, I'm running stock Android 2.3.6, kernel 2.6.35.11, UCLA3 ROM. Luckily, I've only had the phone for about 10 days so I'll just have to swap for a new one if it persists after restoring and a factory reset..
Edit: Still not working after factory reset.
I started getting the error when I took the 2.3.6 OTA. It began with failures to save pics to my external SD card, then later the error popup. Clearing camera data and reformatting my external card helped a little but the problem grew back. Finally, launching the camera app always got the error.
Swapping the phone didn't help. In my case the problem followed the SD card. When I read that other apps accessing the camera might aggravate the problem, I disabled video calling in skype.
I got a new SD and the problem hasn't repeated.
I got a new SD and the problem hasn't repeated.
Click to expand...
Click to collapse
Tried removing my SD card, to no avail.
After looking at how relatively cheap I can find this exact phone, unlocked, online, I now realize I made a huge mistake by going to a retailer. I paid $649.99 before taxes for the S2 Skyrocket a week ago at Best Buy Mobile, as I was replacing my recently destroyed LG Thrill, which had no insurance and was out-of-warranty.
Does anyone know if it'd be possible to just get a full refund for this device from Best Buy Mobile, and use another (much cheaper) unlocked S2 Skyrocket on AT&T's network?
Old thread. Moved to Q&A

[Q] my inspire may be dying

As of a few days ago, my inspire has learned a new trick.
but before I explain what is going on, heres the situation im in.
Ive Been running Icecoldsandwich for about a month now with some random UI/hot reboots here and there which is to be expected, no big deal.
however as of about 3 days ago, my inspire started to fully reboot from the white HTC screen, Werid, but **** happens so i ignored it.
Now it is doing this about every half hour,no matter what, i dont even have to touch the damn thing and it does this. Im Beginning to think its a hardware issue.
Heres what Ive tried so far
-battery pull (nothing)
-was using BLN which uses more power in standby so i upped voltages a bit (nothing)
-disabled BLN (nothing)
-disabled/enabled start up tweaks (getting desperate)
- restored an old backup of black ice which never had this issue ( STILL REBOOTED WTFF)
-some other stuff that i cant remember
Now i have an PD98IMG.zip on my sd card which was made when i originally rooted my phone and am about to restore that, but I have a feeling that wont help.
The only thing i can think of is that its a hardware issue, because after restoring that backup this issue shouldve disappeared and Im really at my wits end. SO before i throw the damn thing across the room and smash it, can anyone PLEASE help me out.
Im not new to the whole rooting game so dont treat me like a noob, ive been messing with this phone for a while now and this is the first time ive had an issue like this, which seriously appeared out of nowhere for no reason. Ive been on Ice cold sandwich for over a month now and this just started.
Thanks for any help/advice, If anyone has encountered this issue please contact me
PS: sorry to make a thread about this but ive searched both inspire &desire hd forums and came up empty handed.
You didn't mention anything about your micro sd card. Will it boot without the card inserted or using a different card freshly formatted? Corrupt cards or cards that are almost full can cause hair pulling issues.
Hmmmmm. That's a very good point you bring up there. My cards got over a gig left on it but hasn't been formatted since I rooted the phone.
I suppose I'll try that though since im out of options.
since I had to make it a "goldcard" will there be anything I need to do after I format it to make it work correctly?
Sent from my Desire HD using Tapatalk
Also, it does boot without an SD card, I'll see if it turns off with it out
Sent from my Desire HD using Tapatalk
Does not matter if it is a gold card. Will not affect anything. If your phone does not reboot with the card out then most likely it is going bad, has corrupt files, has apps or widgets moved to it that really should have been left on the phone. Or you used a backup app to restore system files that may be causing issues.
If having the card out allows your phone to run without reboots I would format that card, wipe that phone, reinstall a ROM and start clean and fresh.
This behavior could also be caused by a bad battery. Are you still using the original? A lot of them were pretty crappy.
well It still reboots with no sd card in it so I suppose it isn't that.
As for the battery, it is the original and that would make a lot of sense cause I leave it on the charger a lot.
my sister has the same phone so ill have to swap batteries and see if that makes a difference
thanks for the advice guys, I'm months from an upgrade so I really need to get to the bottom of this.
Sent from my Desire HD using Tapatalk
If it does turn out to be the battery, I would recommend an Anker brand replacement. They are pretty good and cheaper than the Seidio ones.
well I can rule out the battery cause I switched them and it continues to reboot.
I'm beginning to think it's the radio because it doesn't seem to reboot in airplane mode and it seems to reboot more when I'm driving, perhaps when switching towers.
I'll experiment with a few different ones and see what I get
Sent from my Desire HD using Tapatalk
okay everyone well its been some time now & I am still dealing with the same BS.
It has recently come to my attention that im not the only one dealing with this problem so I want to refresh this thread & perhaps get some new advice & options.
heres where I stand:
ive tried everything from roms-radios-batteries - everything in between. adjusted voltages, & every single setting available.
What ive found so far is that this issue is almost definitely signal related, when in airplane mode my phone Does not reboot.
ive also been advised that removing the sim card stops the reboots as well.
ALSO, I turned off 3g/4G for a few hours with only 1 reboot.
however I feel that was due to a different reason cause normally my phone reboots at least once every hour if not more.
im losing my mind & am about to smash this POS if I cant figure something out.
Is it possible its ATT related?
Should I return to stock? (unroot) -(really wanna avoid that)
WTFF. please, someone help! im going nuts!
Again any advice would Def be appreciated, & if anyone else has this problem please chime in & state your position.
sorry for the long post, (trying to be thorough)
& Thanks in advance
Sent from my Desire HD using Tapatalk

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