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[Q] Do custom ROM's fix most of the problems on the Mesmerize?

Hello, I'm on my third Mesmerize from UScellular. It is a very buggy phone. The most unreliable phone I've ever owned. The alarm app fails often, the email app usually has to be force closed and reopened to check for new email. It obviously misses calls often, and even can't send texts, and misses some some texts as well. I hate the phone. I got the new EE19 radio update last tuesday and Friday it missed a call, and Saturday it missed two calls back to back, and couldn't send a text message for about 10 minutes . I took it back to the store, and was very upset. I thought they would give me a different phone all together... hopefully something that works. But no, they are doing a warranty replacement .
Should I sell the phone, and get better brand? If I learn how to flash ROM's and change the rom and kernel will it be more reliable? Will I still have the missed call issue with the EE19 radio and a custom ROM, or would I need to try a new radio as well? Any thoughts, tips, advice, pointers would be greatly welcomed!!!

HikingMoose said:
Hello, I'm on my third Mesmerize from UScellular. It is a very buggy phone. The most unreliable phone I've ever owned. The alarm app fails often, the email app usually has to be force closed and reopened to check for new email. It obviously misses calls often, and even can't send texts, and misses some some texts as well. I hate the phone. I got the new EE19 radio update last tuesday and Friday it missed a call, and Saturday it missed two calls back to back, and couldn't send a text message for about 10 minutes . I took it back to the store, and was very upset. I thought they would give me a different phone all together... hopefully something that works. But no, they are doing a warranty replacement .
Should I sell the phone, and get better brand? If I learn how to flash ROM's and change the rom and kernel will it be more reliable? Will I still have the missed call issue with the EE19 radio and a custom ROM, or would I need to try a new radio as well? Any thoughts, tips, advice, pointers would be greatly welcomed!!!
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Click to collapse
I wonder if part of it is a reception issue. If you've gone through three phones, and each time you're having not just missed calls but text problems also, that suggests to me it's not getting the kind of signal it needs, at least for the phone network portion of it.
That said, I think it's entirely worth asking: have you done ANYTHING at all to customize it? Rooted it, loaded a custom ROM, recovery, kernel, radio, anything? Has your e-mail and alarm app broken that same way on all three phones? If you're having these problems right out of the box with ZERO customization on your part, then it's possible you've just been monumentally unlucky with which particular phones you've gotten; they say each specific unit can function differently compared to another as far as performance benchmarks and which ROMs work and which don't.
I question if a custom ROM would solve your problem, or just introduce more. I suspect it's possible either way in my opinion. You could try them with the understanding they may not do a thing for you---or may make the phone perform even worse.
I personally haven't had a problem with mine. I happen to like the phone, especially with Odin/Heimdall to go back to a stock configuration when all else fails (and I don't run a TouchWiz ROM, but even then those weren't THAT bad). Certainly no missed texts, and I didn't really notice any missed calls either. To me, that means you're either (A) getting lemons, (B) have a reception issue, or (C) are messing with your phone and aren't telling us. I'm cool with giving the benefit of the doubt on C.
If you're really motivated to get it figured out, try keeping a journal with where you are, what time it happened, and what failed and how.

Thank you for the reply.
The phone is 100% stock. This one has not been rooted or compromised in anyway. I did root my first one, and tried to install a lagfix, unsuccessfully. But then reverted back to stock. The first one ONLY had the missed call issue, which Samsung tried to address with the new EE19 radio update. But they took my good Mes, and make me swap it out within my 30 days for another "hoping it would fix the missing call problem". I knew it wouldn't because thousands of other users were having the same issues.
The second handset is the one with all the issues, the stock alarm app force closes during the night and wont go off in the am (twice) or when I turn the alarm off at night it still goes off in the am. The email app has to be force closed all the time and re-opened. It does drop a lot of calls, and is cuts in and out during calls. Reception does seem to be a major issue, but everyone else's phones work fine. We have several uscellular phones here, and a co-worker with a Droid 2 global from verizon (his signal strength is MUCH better than mine). I'm hoping its a broken antennae. The first one worked flawlessly in the same locations (before the leaves sprouted though).
-I've had many other issues too, like the screen going black and unresponsive except for the status bar. No buttons work, but it allows me to power down, BUT WILL NOT TURN BACK ON without battery removal. Other bugs, and issues too.
On this second handset I have the new EE19 update, which seems to be exacerbating my problems. I didn't have much for texting issues pre-update, and now post update get a lot of them. Maybe the EE19 radio is not as good? I have not actually received the third phone yet, but have no confidence in it now.
I don't have a computer programming degree or background, and am not familiar with flashing custom roms, and linux and all of that. But I'm trying to learn, and may try some different radios, and different roms. I'm interested in gingerbread for EE19, but its hard to search on here. I also want a voodoo lagfix.

The Mes does have a pretty weak antenna from what I have seen. There are a lot of people that have said they get worse reception with it then they did with a similar USCC phone (Desire for example).

I live in the middle of bumfuct and I have some of the missed call, text issues though not horrible and as with ee19 as I did with ec10. Depending on how I hold the phone I can go from full reception to no reception, same thing room to room. Also, there are times where I'll get no interwebs access without a battery pull and restart, like it won't reconnect after so long. If I was to guess though I would say its more of a reception issue than an overall phone issue. I have been on ec01 and the issues remained the same, but I like my mes, especially in comparison to the acclaim I had before it, though the acclaim did have better overall reception everything else about was "the gay". Have you tried different alarm clock, email apps from the market? Maybe that would help. I had no issues with my blackberry curve before the acclaim but it wasnt nearly as fun as the androids I've had. I'd say if the new apps don't help, maybe try a different phone, lg, htc, blackberry, there is lots of options out there.
Sent from my SCH-I500 using XDA App

I agree that it does sound like a reception issue. Problem is, I live in the downtown of a college city, and am supposed to have full 100% reception. I work in My state Capital, and once again, full reception. My other work location also has full reception according to their coverage maps. I think they need to issue me a real phone, and not just more Mesmerizes.

HikingMoose said:
I agree that it does sound like a reception issue. Problem is, I live in the downtown of a college city, and am supposed to have full 100% reception. I work in My state Capital, and once again, full reception. My other work location also has full reception according to their coverage maps. I think they need to issue me a real phone, and not just more Mesmerizes.
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ummm .... didn't you choose the phone?

Not really. They only had two options at the time. The samsung mesmerize with 7hr battery life, and the HTC Desire with a 2.5hr battery life. I made the logical choice.

I would say at this point make them give you another mez and give it a try. Unfortunately, my experience with this phone and the belief project in general, they are taking “swapped" phones and recycling them back into the pool. I guess they are banking on someone else getting the phone and not realizing its a flaming hot mess.
I had to get 2 swaps done to get one that works.
The problems you described are very unusual for the phone in my experience.
Get one more swap, then get the store to apply the EE19 update before you register it. Do a PRL update after that (*228) and you should be good to go. I'm going on 2 weeks with a stock EE19 from the shop. I rooted with S1C, been running great since I got it.
Sent from my GT-P7510 using XDA Premium App

HikingMoose said:
The samsung mesmerize with 7hr battery life, and the HTC Desire with a 2.5hr battery life.
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Click to collapse
So where did you make up that information from?

LaTuFu,
I believe you are absolutely correct! They do take their returned phones and ship them right back out to unsuspecting customers. Mine arrived today with packing tape all over the screen, and a scratched up camera lens. What kind of warranty replacement is that? So much for Uscellular having "the best customer satisfaction and network satisfaction of any national carrier".

Phone issues on both inspires

I am having an odd problem with my 2 inspires. I have a bone stock one and a rooted running the beast right now( I am positive its not the rom). What happens is during a longer call, aprox over 10min, the phone will just act as though its muted even though its not. I can hear the person but they cannot hear me. The mute button is not checked nor the hold. I can normally get it back by putting the person on hold and then unhold, but not always. Also the bone stock one will do this and then immediately call the person back of which I was talking to.
I have flashed most of the roms and a bunch of radios. They all do the same thing. Its not the network because I have a dumbphone and an aria that I use to test and neither one have done this, same sim card,location and other variable of which I can control. I have even tried enabling and disabling the hac and dual mic deal in the build prop with no success. The stock one I have left alone, its running the 6.30 radio as is the rooted one at this time. the rooted phone is from close to launch and the stock one is a couple weeks old.
I am at a loss. I am not someone who returns stuff, but this is getting me pissed. I can live with the little "issues" the phone has but its a phone first and foremost. I am hoping one of you guys have a suggestion as to what to try. Thanks in advance guys/gals. I did many searches but came up dry, is my luck just that bad with this phone? Maybe a conflict with the network and the inspire? I also travel for work from middle florida to south florida and it does it in every county I visit. I have not tried to run it on edge only, but I dont know if this is a good idea or not.

By know means am I an expert, does your phone heat up during this time? Just a thought. After 5 or 10min of conversation does it feel unnecessarily warm?

stickbo said:
I am having an odd problem with my 2 inspires. I have a bone stock one and a rooted running the beast right now( I am positive its not the rom). What happens is during a longer call, aprox over 10min, the phone will just act as though its muted even though its not. I can hear the person but they cannot hear me. The mute button is not checked nor the hold. I can normally get it back by putting the person on hold and then unhold, but not always. Also the bone stock one will do this and then immediately call the person back of which I was talking to.
I have flashed most of the roms and a bunch of radios. They all do the same thing. Its not the network because I have a dumbphone and an aria that I use to test and neither one have done this, same sim card,location and other variable of which I can control. I have even tried enabling and disabling the hac and dual mic deal in the build prop with no success. The stock one I have left alone, its running the 6.30 radio as is the rooted one at this time. the rooted phone is from close to launch and the stock one is a couple weeks old.
I am at a loss. I am not someone who returns stuff, but this is getting me pissed. I can live with the little "issues" the phone has but its a phone first and foremost. I am hoping one of you guys have a suggestion as to what to try. Thanks in advance guys/gals. I did many searches but came up dry, is my luck just that bad with this phone? Maybe a conflict with the network and the inspire? I also travel for work from middle florida to south florida and it does it in every county I visit. I have not tried to run it on edge only, but I dont know if this is a good idea or not.
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Click to collapse
So...you're having this issue on 2 phones, one rooted and one not. If we look at this logically, it has to be something common to both phones. The only common thing to both phones in this situation is the AT&T network. Do you think it could be an AT&T problem in your area? Did both phones just start doing this out of the blue?

henrybravo said:
So...you're having this issue on 2 phones, one rooted and one not. If we look at this logically, it has to be something common to both phones. The only common thing to both phones in this situation is the AT&T network. Do you think it could be an AT&T problem in your area? Did both phones just start doing this out of the blue?
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Click to collapse
That's how I was looking at it, too. Common denominator.
Or, the longshot odds of both phones being from the same manufacturer production batch, which was faulty.... Highly unlikely.

Scott_S said:
That's how I was looking at it, too. Common denominator.
Or, the longshot odds of both phones being from the same manufacturer production batch, which was faulty.... Highly unlikely.
Click to expand...
Click to collapse
If the OP bought them at the same time it's entirely possible however.

helushune said:
If the OP bought them at the same time it's entirely possible however.
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Click to collapse
I think he specifies that one was obtained close to release and the other was obtained in May...so highly unlikely it is a bad lot/build problem.

Yeah I am honestly thinking its a conflict with the network and the hspa+ phone or something. Its so damned annoying. The other phones I have to test with are just hspda phones, no faux g and they work great, same Sims.?
In a 15 minute call it did it 3 times last night. My friends now know to just wait it out and not hang up if they hear me go silent, sad.
Oh and the phone does not get hot.
I am gonna try to disable 3g and see what happens. I really appreciate the feedback guys.
Sent from my Inspire 4G using XDA App

Really confused! Audio drops during calls

Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!

are you running any special ROM or anything because its happening to me as well

I have been having the same problem for almost a month now. I was rooted when this started happening. I went back stock still happened. New 4g card still happened. Another phone still happened. I have been getting the runaround from verizon the whole time they have no clue what is going on.
On a side note asked a friend that works at a little vzw store if they have seen this problem and sure enough she had. She told me that they had a customer go through 4 phones and she started making calls and was told by Customer Support that it was a known thing and there was a software update coming out for that.
After hearing this I called good ole *611 yet again and they were clueless and said they knew nothing about it. *sigh*
¿GotJazz? said:
Something very weird just started happening with my SamChg.
When I am a few minutes into a phone call (about 3 - 4 minutes), all audio drops out on both sides of the call. The call is still connected, but neither side hears anything anymore.
I did a factory reset on the phone, but it didn't make a difference.
What can be causing this? If I can't use my smartphone as a phone, I'm screwed!
Click to expand...
Click to collapse

What rom ???

Yorto said:
What rom ???
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Umm can't even remember now was a month ago LOL. But my 2nd phone I didn't put one app on or anything left it bone stock and still had the same problem. Same as the customer my friend had they would mess up right out of the box.

probably weak antenna

no you don't lose signal call keeps running you lose Audio.

chiahead52 said:
are you running any special ROM or anything because its happening to me as well
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Yorto said:
What rom ???
Click to expand...
Click to collapse
Yes, I am running a custom ROM, but it's basically a stock rooted & voodoo'd EE4 ROM (by danalo1979, I think). It's got all the yucky poo-brown colors and all the bloatware.

Same issue here. I'm running completely stock right now, non-rooted. Sometimes the audio will drop at the onset of placing a call (I won't even hear ringing) and sometimes it will happen a few minutes into a call. Other parties do say they can hear me though.
Personally, I've noticed that this problem only happens when I am also connected to a Wireless Network. If I'm running 4G/3G, sometimes I hear echos of my voice, but the audio won't drop out.
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
What should we do? Personally, I'd like to wait for the SG2 to arrive before I start complaining. My plan would be to basically flip out explaining that I need my phone to work like a phone, etc. Then flip out that I paid for 4G and my decision was battery based (so I don't get stuck with a Thunderbolt). I bet I could talk my way into a new SG2 over this... Just saying.

KarateExplosion6 said:
Weird, but glad to know others are having this issue and that VZW is aware it's happening.
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Click to collapse
Well they do not tell me they know what is wrong they tell me they have no clue. I even explained to them somebody there does know as they have explained the issue to someone else that has had the problem but I still get they you just need another phone speel.

I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1

kvswim said:
I don't have this problem watch as soon as I try to make a call the audio drops...
Sent from my Droid Charge running GummyFroyo 1.9.1
Click to expand...
Click to collapse
same, don't have this problem but i probably just jinxed it.

I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?

Edvard_Greig said:
I've had this happen a couple times too...hard to pinpoint consistency. The other thing I've encountered more than once, is that my mic seems to go off mid-conversation, e.g. I can still hear the person on the other end very clearly, but they can't hear me. Anyone else experience this?
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Click to collapse
I've experienced that. But I'm not so sure I'm not just covering the mic with my finger.

I was on nluetooth, with the phone in the cupholder... Don't think my finger was involved.
Sent from my SCH-I510 using XDA App

Well 2nd Fru and as I told them it would. It does the same thing. Bone stock. *sigh*

One thing that seems odd to me is that I seem to see this problem more when calling another mobile phone vs. a landline.
Maybe it's just my imagination, but I always see problems when calling my wife's mobile phone. Last night, I called a landline for over an hour without any problem.

same here I can talk to customer service for 1hr+ but mobile to mobile most Ican get is maybe 15 min.

I drive around as part of my job and today I tested a call out to my wife who has a charge as well and we were able to talk for over 20 minutes with no issues. That same area I drove through a few days ago caused 3-4 drops in audio before. So in my opinion its a network related issue and hopefully its get fixed 100% cause most of us need our phones to work solidly

To the people losing audio during their calls, can you post your location?
The reason why I ask this is because on the Verizon forums there is an eight page post about this issue. Seems like a lot of people in Arizona are experiencing this. I'm in Chandler, Az and have this issue, especially when calling other VZW people in AZ.
Can't post links yet but check the VZW community forum for the Charge.

[Q] Loud static in call

I've been reading up on this and I'm to the point where I'm contemplating having Verizon send me a nightmare... I mean refurbished device.
How many people are having loud static in calls (randomly)? I'm not talking about a bad signal or something that's only happened to you once. I'm saying a straight up 90% of your calls your ear drum is about to explode because the static just suddenly pops up and is 5x louder than the conversation you're having with the person on the other line.
If you're experiencing this, have you been able to fix it?
I read/tried
-New radio
-New 4G SIM card
-Min CPU to 200mhz
-and more that I cant even remember off the top of my head
Basically I'm trying to see if people are experiencing this across the board, or if I might get lucky with a refurb from Verizon (as this is my absolute LAST resort, seeing as I've never received a working Verizon refurb).

I too have this problem. No solution yet.

Yeap, known issue with the phone. I recently contacted Vzw about the issue and they told me that Samsung knows about the issue and there currently isn't a fix available.
They offered me a completely different replacement device.

I voted no. I have heard it before, but it's not a common occurance, and I haven't had it at all in the last two or three leaks.

Never once had it
Sent from my SCH-I510 using xda premium

I have it. I'm currently on humble 5.0. Although its not as often as other gb leaks, it does happen. I find it to occur when screen dimms during call or if I pull the phone away from my ear and the screen turns on. The only setup the static noise did not occur is stock froyo.
I think many of us with this issue are waiting for the official update. If the static noise continues then I will contact Verizon for a replacement.
Oh and this charge is a refurbished phone that was exchanged for my crappy fascinate.
Sent from my SCH-I510 using XDA App

I had never thought of the screen turning off being the issue. My Touchpad has an issue with sound when the screen goes off. Hrmm... Maybe something to force the screen to stay on would resolve it.

I've narrowed this problem down.
Using GB Roms prior to EP4 this always happened, even with EE4 Radio. It also happened with EP4 radio but EP1/2/3 Base.
Therefore the problem is isolated to the EP1/2/3 base software.
I then isolated it to the dialer application itself. The fault occurs in Dialertabactivity or phone.apk.
If you pull the phone.apk or dialertabactivity.apk from stock EP4, this will go away for most phones.

Hmm want to see if anyone else has tried this.

Umm if you do this you will not be able to dial and utilize the phone. So yeah it will get rid of static because you won't be able to make a call hahab
cmdrfrog said:
I've narrowed this problem down.
Using GB Roms prior to EP4 this always happened, even with EE4 Radio. It also happened with EP4 radio but EP1/2/3 Base.
Therefore the problem is isolated to the EP1/2/3 base software.
I then isolated it to the dialer application itself. The fault occurs in Dialertabactivity or phone.apk.
If you pull the phone.apk or dialertabactivity.apk from stock EP4, this will go away for most phones.
Click to expand...
Click to collapse
Sent from my SCH-I510 using XDA App

Incorrect. You can push the ep4 versions of the apks using adb and it will work. I've tested.
Sent from my SCH-I510 using Tapatalk

I think there must be a bunch of defective phones out there doing this. I have never once had this happen to me, but I do way more texting than actual talking on the phone.
The business owner where I work is the exact opposite however. He is one of those guys who walks around with his phone constantly glued to his ear (he has 4 Gorilla batteries) & it has never happened to him either.
I asked him about it yesterday & he had no clue what I was even talking about.
~John

What I've noticed isnt so much a blaring of static as the other person im talking to sounding like they are trying to talk through a muffled microphone. Something like they have the microphone on their phone wrapped in a sweater and they are trying to talk through it. I cant understand half of the people I talk to.

I had this problem but the recent leaked OTA update: http://forum.xda-developers.com/showthread.php?t=1364298 fixed it for me. It's the first time anything gingerbread has been on my phone without the issue. A 15min call to my gf after the update produced a clean call with no deafening static/popping/crackling. I was worried for a second though cause she started unwrapping xmas decorations that were wrapped in tissue paper. There's a full odin of the EP4D release here: http://forum.xda-developers.com/showthread.php?t=1365376 should resolve the issue for those not running stock EE4 (though I haven't tested this yet, if you do use it report back if it works).

Also check out this thread for not only a cwm version of the OTA ep4d but also a modem updater file that can patch your modems to EP4D - they just need to be EE4 prior to flashing.

So I used the odin of the debloated/deodexed/rooted ep4d (the one I posted in my original response above, created by danalo) last night, first call I make today I get the static.

Sucks!!
mhemu said:
So I used the odin of the debloated/deodexed/rooted ep4d (the one I posted in my original response above, created by danalo) last night, first call I make today I get the static.
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Click to collapse
Sent from my SCH-I510 using XDA App

I went back to stock, going to see if the over the air works. So far the only resolution is to go back to stock and the manually run the update to ep4d.
Sent from my SCH-I510 using XDA App

mhemu said:
I went back to stock, going to see if the over the air works. So far the only resolution is to go back to stock and the manually run the update to ep4d.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
So, got the static after going to stock and doing the manual update...wtf. Decided to go back to stock and see if the OTA was ready...it was...got static...wtf.
Looks like I will be getting in touch with Verizon and see what my options are, sounds like some other people with the issue have had verizon admit there's an issue and have been compensated. I won't go into the details of what others have done, but I will say I don't plan on giving them more money than I already did for this phone. I'll report back when I have a resolution.

Ya its allot better but definitely still there. I was really hopping this would get fixed and at first it seemed good but after a few calls I got the static. I'm not sure what to do with it now. I've gone back to completely stock and took the update and it's still there.
Sent from my SCH-I510 using xda premium

Static noise since FP1

I had the static noise once in a while one ep4 but since I updated to FP1 all around and latest eclipse rom I hear it in every call any advice
for me,by me and I love you

I have the same thing. I did a full ass wipe and let it update from ee4. Seems better now.
Mine also started doing ghost key strokes and force closes.
Might be time for a replacement soon.

Agreed I was going to go back to a tbolt but the the other guy backed out
for me,by me and I love you

I reflashed and still getting crap call quality and the phone has a lot of glitchy moments. Says "charging" on lock screen even though I am not plugged in but battery is almost dead.

I just flashed 2.0 eclipse final and will see if anything changes
for me,by me and I love you

I've never had any noise during phone calls until I updated to FP1. I'm running the stock FP1, and experience intermittant electronic glitch type noises during calls. The volume of these noises is significantly louder than the call volume. I'm going to go deaf if I keep using this phone

I agree I see that if the call lasts longer than 15 seconds the sound starts
for me,by me and I love you

I also got the crazy loud static once with stock FP1 and never had it before. I also still get robot voice and occasionally lose outgoing voice connection. I see no voice improvements in FP1. If I wasn't so mature I would start to get mad right now.
Sent from my SCH-I510 using XDA

themortalwombat said:
I've never had any noise during phone calls until I updated to FP1. I'm running the stock FP1, and experience intermittant electronic glitch type noises during calls. The volume of these noises is significantly louder than the call volume. I'm going to go deaf if I keep using this phone
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Click to collapse
I was holding out for Tweakstock but decided last night since I was bored that I would just go all the way back to ED2 and do all the OTA's. since then I have used my phone darn close to 75 times and on all 75 calls (and I am not exaggerating this) I got either static, or one of those old timey modem noises after a minute or so.
Guess who is getting a call tonight? BTW on EP4D In the same situation I *might* have heard the static on 2 of those 75 calls. This really stinks.....

Same problem for me.. i'm on DC #3. today i spoke with a tech, and instead of troubleshooting the phone again, she offered me a factory reconditioned Nexus.. it will be here tomorrow.. not new but better than a 4th DC... what's funny is, just 2 weeks ago they said i couldn't get another type of phone.. i also have the insurance so if that messes up i can get that replaced too.. FYI.. she also said there was no reports of problems with that phone after the new update, i strongly suggest calling and reporting it. if it helps my tech was named Jenifer..

102mm said:
Same problem for me.. i'm on DC #3. today i spoke with a tech, and instead of troubleshooting the phone again, she offered me a factory reconditioned Nexus.. it will be here tomorrow.. not new but better than a 4th DC... what's funny is, just 2 weeks ago they said i couldn't get another type of phone.. i also have the insurance so if that messes up i can get that replaced too.. FYI.. she also said there was no reports of problems with that phone after the new update, i strongly suggest calling and reporting it. if it helps my tech was named Jenifer..
Click to expand...
Click to collapse
I guess I should do the same what number do I call to talk to a tech for a replacement
for me,by me and I love you

i just called the CS 800 number. got the new phone today! good bye Droid Charge!

102mm said:
i just called the CS 800 number. got the new phone today! good bye Droid Charge!
Click to expand...
Click to collapse
What phone did you get and was it your first replacement
for me,by me and I love you

Bump to get some answers
for me,by me and I love you

I'm trying to get a different phone as a replacement but all support wants me to do is to try safe mode to see if an app is causing the issue, which we all know isn't the problem. Anyone ever tried it?
Sent from my SCH-I510 using xda premium

mefloump said:
I'm trying to get a different phone as a replacement but all support wants me to do is to try safe mode to see if an app is causing the issue, which we all know isn't the problem. Anyone ever tried it?
Sent from my SCH-I510 using xda premium
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You should just tell them it isn't working so ask what they will do and most people threaten to cancel their contracts
for me,by me and I love you