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T-Moblie service issue?

Just want to know if its just me or other people also. Lately even when I have service I don't actually have service..... Internet won't work/don't get texts I have to restart my phone to get it working again. Just want to know if it my phone or the service. Im running on [ROM-Leak][ODIN] Gingerbread 2.3.4 T959VUVKG4.

I had a similar issue coupke if weeks ago. Lasted about a day here. do you have the problem when using wifi too?
Sent from my SGH-T959V using XDA App

No I have no issues with wifi.. This has been going on for about 3 days now... it pissing me off....

You could try flashing another modem and see if it gives you better results. It might just be that KG4 isn't good for your area.

um go To Wirless & networks then go to Mobile Networks Network operators and hit search now.. and when tmobile comes up click on it... try that see if it works

i don't know if this is considered a service issue or not though, but i did have a couple of calls that did not go through and i'm on Valhalla 1.3.2.

Anyone else you know in your area on T-Mobile? If so are they having an issue? If not, definitely turn off the phone, reseat the SIM (if it's old, go get a new one), then see if it's better. If not, try what bkoon said. Let us know how it goes.
Sent from my SGH-T959V using XDA App

onlyonthursday said:
Just want to know if its just me or other people also. Lately even when I have service I don't actually have service..... Internet won't work/don't get texts I have to restart my phone to get it working again. Just want to know if it my phone or the service. Im running on [ROM-Leak][ODIN] Gingerbread 2.3.4 T959VUVKG4.
Click to expand...
Click to collapse
My Wife running an unlocked Apple iPhone 3G on T-Mobile has had the same, as have I with Valhalla, howevery I have had less trouble while using WiFi calling mode.

bkoon1218 said:
You could try flashing another modem and see if it gives you better results. It might just be that KG4 isn't good for your area.
Click to expand...
Click to collapse
I'm still new to this so I don't know how to flash a modem/what exactly a modem is but I will look it up and see.
Also I didn't say it in the OP but this happens randomly. I sometimes go for almost the whole day without it doing this and sometimes it happens 10 mins after I turn on my phone.

markusrow said:
My Wife running an unlocked Apple iPhone 3G on T-Mobile has had the same, as have I with Valhalla, howevery I have had less trouble while using WiFi calling mode.
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Click to collapse
If she's having a similar issue on a totally different phone it would seem to be a T-Mobile issue. Does it only happen in a certain area (your house, places you go/hang out, etc.) or all over the city?

stephen_w said:
If she's having a similar issue on a totally different phone it would seem to be a T-Mobile issue. Does it only happen in a certain area (your house, places you go/hang out, etc.) or all over the city?
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No it's just random for me.

onlyonthursday said:
No it's just random for me.
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Click to collapse
Ah, I misunderstood. I thought you meant she has the same issue. What about doing a factory data reset & also reseating the SIM? Barring that, maybe flash a new ROM onto it to see if that helps. As bkoon alluded to, some modems (the part that talks to T-Mobile as well as wifi) work better in some areas than in others. Flashing a different ROM via ODIN would give you a different modem.
If you just want to flash the modem itself via ODIN, take a look in the developer forum (http://forum.xda-developers.com/showthread.php?t=1192436). You open ODIN, put the modem file in the "PHONE" location, and hit start.
If you need help, let me know & I'll help in any way I can.

stephen_w said:
Ah, I misunderstood. I thought you meant she has the same issue. What about doing a factory data reset & also reseating the SIM? Barring that, maybe flash a new ROM onto it to see if that helps. As bkoon alluded to, some modems (the part that talks to T-Mobile as well as wifi) work better in some areas than in others. Flashing a different ROM via ODIN would give you a different modem.
If you just want to flash the modem itself via ODIN, take a look in the developer forum (http://forum.xda-developers.com/showthread.php?t=1192436). You open ODIN, put the modem file in the "PHONE" location, and hit start.
If you need help, let me know & I'll help in any way I can.
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Click to collapse
Thank you. Right now I'm flashing a new rom but kinda stuck... im at the last part where you flash it from CWM but I dont know what to push to start the flashing... I just got done readin the noobs guide to flashing but it doesnt tell you the final step haha
Edit: NVM i got everything working with the new ROM so I will report back later to see the results and also try new modems.

onlyonthursday said:
Thank you. Right now I'm flashing a new rom but kinda stuck... im at the last part where you flash it from CWM but I dont know what to push to start the flashing... I just got done readin the noobs guide to flashing but it doesnt tell you the final step haha
Click to expand...
Click to collapse
I have to admit I'm CWM stupid Iv'e only ever flashed dsexton's Adrenaline Shot from CWM. I've never flashed a new ROM that way. I imagine it's the same as flashing any other ZIP, though. Tell me what steps you followed & where you're stuck & I'll do my best to help.
I'm more of an ODIN guy, but that's because I'm fairly new to this too.

stephen_w said:
I have to admit I'm CWM stupid Iv'e only ever flashed dsexton's Adrenaline Shot from CWM. I've never flashed a new ROM that way. I imagine it's the same as flashing any other ZIP, though. Tell me what steps you followed & where you're stuck & I'll do my best to help.
I'm more of an ODIN guy, but that's because I'm fairly new to this too.
Click to expand...
Click to collapse
Ya... I have had to many bad experiences with odin. CWM has been pretty easy so far.

stephen_w said:
If she's having a similar issue on a totally different phone it would seem to be a T-Mobile issue. Does it only happen in a certain area (your house, places you go/hang out, etc.) or all over the city?
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Click to collapse
We have not been monitoring carefully, however it may be in areas where reception is poor.

markusrow said:
We have not been monitoring carefully, however it may be in areas where reception is poor.
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Click to collapse
Well the thing is I have full bars and even says 4G but it acts like I have no service(also this only started recently and I used to never have problems). It hasn't happened since I installed a new ROM yet but I have only had the ROM for about 5 hours. I am going to try out modems also to see if I can get better reception in some areas, but I have never changed the modem before so we will see how it all goes.

[Q] Best Modem for Infuse?

Hey guys this is just a quick opinion question. Which modem for the Infuse do you guys like best? I'm having trouble picking the right one, so maybe you guys could help.

If you search the modem forum you'll see that the "best" modem is different for everyone, depending on your phone, your area, etc. Best thing to do is flash em, try em for a few days and see which one works for u. I actually have 6 different modems saved to my phone and flash a different one if I'm not getting great reception with the current one. Hope that helps!

KI3 I feel is best on my phone

The right Modem
thanks guys I have been having the same issue. I have downloaded all of them now on my phone so I think I will just continue to try different ones until one is the best. Question??? Wouldn't the latest version be the best? also, does installing and uninstalling "flashing" these phones cause damage to the drive?
thanks

bbayless said:
thanks guys I have been having the same issue. I have downloaded all of them now on my phone so I think I will just continue to try different ones until one is the best. Question??? Wouldn't the latest version be the best? also, does installing and uninstalling "flashing" these phones cause damage to the drive?
thanks
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Click to collapse
Not necessarily. I got the 4 hours clock moving ahead bug in all KH and KJ2 onwards. Setting time manually is an option, but I prefer auto update of time. KI3 gave me proper balance between connectivity, speeds and battery usage.

Flashed the doctorz rom., I believe its ucki3, pulled 10.5 down... best yet out of all other modems (on different roms)
Sent from my SGH-I997 using XDA App

What is the modem, just the thing that picks up reception
Sent from my SGH-I997 using XDA App

I would also like to know, does it affect wifi?
I am having 2 separate wifi problems on CM7 UCKJ4
1. At school, it works sometimes (maybe less than half the time), the rest of the time the wifi icon in the status bar is greyed out and doesnt work,
2. At home, it will not connect to wifi at all. When I go to wifi settings, it says "scanning.... connecting... disconnected" and repeats.

I dont about flashing my.modem roms.anymore. The last one i did.screwed up the time and i couldnt send out text messages. So far i really dont see much of a difference in connection speeds. I still think the newest modem flash for your os should be the best but i am still a noob at android system.
Samsung Infuse 1.6Ghz
Infused Gingerbread 2.2.3

diablo009 said:
KI3 I feel is best on my phone
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Click to collapse
+1 KI3 has given me decent speeds and been reliable.
KJ2 gave me the best data speeds but MMS has the character sending limit and constantly switched between 3G and H+

I'm running Infused v2.2.3 and have been on KJ4 for several days now. I don't know if it's related but my battery life has greatly improved. Took auto time update off and don't mind the 160 character text issue if I've gained battery life.

Wifi Connection
jmasterb said:
I would also like to know, does it affect wifi?
I am having 2 separate wifi problems on CM7 UCKJ4
1. At school, it works sometimes (maybe less than half the time), the rest of the time the wifi icon in the status bar is greyed out and doesnt work,
2. At home, it will not connect to wifi at all. When I go to wifi settings, it says "scanning.... connecting... disconnected" and repeats.
Click to expand...
Click to collapse
I am also having problems with the wifi. The only way I get a good reception to it is if I have phone right next to the router. There has been many forums on here about the wifi...its def a hardware issue with the phone. At this time I dont think anyone has found a fix for it yet. The talk about updating your router is not true.

Data connection issues.

Hi. I was using my Sensation last night, went to bed and woke up the next day only to find that my 4G connection wasn't working! The signal bars were white and the icon (currently an H) is flashing. What does this mean? How can I fix it? I can only use Wifi at the moment, and I DO NOT pay an extra $10/mo to deal with this! How can I fix this? I've checked my data settings, rebooted my phone, scanned fir viruses, but can't figure it out!
Sent from my HTC Sensation using XDA

611

I don't follow you.

ClipTy said:
I don't follow you.
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They are referring to the number you call for T-Mobile US costumer service.

At my house edge goes is and out..flashing E.. tmo must either know or are working on it

mulletcutter said:
At my house edge goes is and out..flashing E.. tmo must either know or are working on it
Click to expand...
Click to collapse
this happened to me the other day, even in 3G/4G mode my data would never connect and E would just keep flashing over and over again (in like 10 sec. intervals) thought it was a ROM problem so I restored a backup and sure enough, the problem was still happening. I could still make calls and send texts fine tho. its not happening to me anymore, but I found it weird. could it possibly be T-Mobile messing with their towers or something in preparation for LTE?

Well, I'm not sure what caused this very same issue for me a couple days ago. I can say that it ONLY effected my AOSP (CM9) rom, but my Sense rom was unphased. It seems to be a common recent complaint in the OpenSensation thread...
I've since then done a fresh install of CM9 RC1 with the addition of Tamcore's kernel. Although I'm not experiencing the described symptom any longer, I can say that my data speeds are far from exceptional. I'm not sure what is going on, but it does seem to be carrier related.

I experienced the same 1 day after flashing CM9 RC1. I re-flashed the Virtuous Inq. ROM I was using previously and the problem went away

My phone went back to normal later on. I think you were right mulletcutter, they might have been servicing it.
Sent from my HTC Sensation using xda app-developers app

Same data connectivity issue
I have two sensations, both shows similar data connectivity issue on TMobile. Data signal jump to connected and not connected for couple hours, and eventually problem will go away. I have both phones rooted running either CM9 or Kang. So far I have tried couple following things but no solutions. I believe its HTC Sensation hardware issue:
1. Flickering so far seen usually after night long charge in the morning. It will last couple hours, some time days.
2. Changing/reflashing ROMs did not help at all and saw same issue continued.
3. One of my friend has Sensation and he also has seen same issue.
4. Some time going into Phone application(Dialer) and then Settings/Advance settings and come back without doing anything helps but not always.
Please post here is you have temporary/permanent solution or even know the root cause of this data connectivity issue.
Also thinking to call Tmobile to get some kind of help but not expecting much as I bought phones more than year ago but less than 2 years. I don't want to give any more commitment/agreement with Tmobile as planning to move to value plans to save some money. If Tmobile does not help, thinking to try American Express to conver it under extentended warranty as I paid by AMEX credit card.
Thanks

Have you tried the application get ril? I was having some issues myself, I'm also T-Mobile. I tried get ril and found out my radio and ril we're not matching. The application suggested a ril for download and once I did that I went from one bar of connection to five bars of connection on H. It made a big difference for me. Perhaps it could also help you? You can download get ril from the market. It sure won't hurt to try. Best of luck.
Sent from my HTC Sensation using xda premium

Its a defect in the basic aosp framework. There is nothing you can do to fix it. There is also nothing your usage did to start it.
The good news is that it should disappear on its on after a few hours.
Check my threads started history. You will find a thread near the top of that list showing almost all there is to know about this issue. I think my thread might be linked in the first 2 posts of the cm10 faq thread too.
Sent from my HTC Sensation using xda app-developers app

Anybody still having data issues?

I've been using my Rogers HOX ever since it came out but always had random data drops. Tried all kinds of radios (with or without RIL) and all kinds of roms and the issue is still there. Losing data is not the biggest issue but it also drops the battery real quick because it keeps trying to connect.
Anybody ever find a solution to this?

I'm using the HOX on Straight Talk and lately I have noticed that when I have WiFi on for a while, assuming it stays connected, I lose mobile data. The only thing that bring it back is toggling airplane mode or rebooting the phone.
I am on Jellybean, and I am not sure if the issue was present in the stock ROM's.

Yep still having the same problem on AT&T with every combination of Kernel/ROM/Radio you can think of. I can also say that it isn't a "rooted only" problem because a coworker is having the same issues on 100% stock software. There's always that ONE THING that keeps my phone experiences from being perfect. Grrrrrrrr........

ccw1134 said:
Yep still having the same problem on AT&T with every combination of Kernel/ROM/Radio you can think of. I can also say that it isn't a "rooted only" problem because a coworker is having the same issues on 100% stock software. There's always that ONE THING that keeps my phone experiences from being perfect. Grrrrrrrr........
Click to expand...
Click to collapse
My rooted One X is doing the same thing. I can't wait for the Galaxy Note 2 to come out. HTC just can't quite seem to figure it out.
Sent from my HTC One XL using xda premium

+1
Stock 2.20 on Straight Talk. Have to toggle Airplane occasionally. Especially in North Little Rock. ::shrugs::

OP, have you restored your stock setup to see if the issue persists? Basic question, but for the sake of a starting point.

After so long, finaly found the problem. I don't know if it'll be the same for everyone but the problem was Swiftkey keyboard. The moment I uninstalled it, the problem did not reoccur.

I have the same problem and I can assure you its not the phone, I have used many android phones, iPhones, and regular phones on rogers 3G network and they all have the data drops in general like dropping to 1 bar and no service once and while.
You might want to switch your network to wcdma/gsm instead of wcdma/gsm/LTE. If you dont have the correct APN for the rogers lte network it will keep searching for the lte nrtwork causing the data drop. As soon as I turned my lte toggle off the network stopped dropping randomly though I still get those random data drops caused by the network
Sent from my One X using xda app-developers app

We had this issue with the rezound, it actually occurred because you flashed different radios.
You had to flash a ruu or a modified one without the system image. See my SIG
So try flashing a ruu, this doesn't explain someone with a stock phone having issues but I bet that's just tower issues
I don't have any of these issues
Sent from my One X using Tapatalk 2

pjcordi said:
I have the same problem and I can assure you its not the phone, I have used many android phones, iPhones, and regular phones on rogers 3G network and they all have the data drops in general like dropping to 1 bar and no service once and while.
You might want to switch your network to wcdma/gsm instead of wcdma/gsm/LTE. If you dont have the correct APN for the rogers lte network it will keep searching for the lte nrtwork causing the data drop. As soon as I turned my lte toggle off the network stopped dropping randomly though I still get those random data drops caused by the network
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
superchilpil said:
We had this issue with the rezound, it actually occurred because you flashed different radios.
You had to flash a ruu or a modified one without the system image. See my SIG
So try flashing a ruu, this doesn't explain someone with a stock phone having issues but I bet that's just tower issues
I don't have any of these issues
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
Tried all of the listed solutions and nothing worked. I know it's not the network because I don't have the problem with my Note II. Swiftkey was the issue for me, once removed, the issue never reoccurred.

aerok said:
After so long, finaly found the problem. I don't know if it'll be the same for everyone but the problem was Swiftkey keyboard. The moment I uninstalled it, the problem did not reoccur.
Click to expand...
Click to collapse
Wow, you might be onto something here. I just installed SwiftKey last night and immediately started having issues. Data has been off-and-on with different versions of different ROMs, and never suspected that my issues may lie within an app that I was using. I was mucking about with radio ROMs and a million other settings, never realizing that SwiftKey was installed right around the time I started having issues on each ROM.
I'm going to jump back to CM10 this evening and see if this was my issue.
THANK YOU in advance! (Thanks button has been hit!) Nice work!

You gotta be sh***ing me! After all this time scouring xda and numerous other sites.starting my own tread it was SwiftKey all along? Wtf? I did a thousand different things. Nothing worked, took off Swiftkey, bam, flawless. I've got a T-mobile GS3 incase anyway was wondering, no, apparently it's not just with htc or AT&T/Rodgers. Weird though cuz my wife has a AT&T GS3 with Swiftkey and has no issues whatsoever... Did you dl your version from the playstore or from a 3rd party? Thanks a million for posting your solution. This was absolutely killing me. God do I hate this stock keyboard though...

Mobile Data Connection Dropping

I have installed ViperOne and Clean Rom and I have the same problem with both. After a while of inactivity my data will just quit working. The icon will still be there but the phone won't connect at all. I have to place it into airplane mode to fix this. And just fyi sleep mode is off and power saver is off. It's just like my phone forgets how to connect after a little while. I had ZERO problems when I was stock. And now this.....please help me!
Sent from my HTC6525LVW using Tapatalk

Oh and I have also done factory resets between each Rom install so everything was clean when it was flashed.
Sent from my HTC6525LVW using Tapatalk

tm1618 said:
Oh and I have also done factory resets between each Rom install so everything was clean when it was flashed.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Did you figure this out? i'm having the same damn issue.

bnsrowe said:
Did you figure this out? i'm having the same damn issue.
Click to expand...
Click to collapse
Nope. I've returned completely to stock and am going to get a new SIM card tomorrow. If that doesn't work I'm going to get a warranty replacement.

bnsrowe said:
Did you figure this out? i'm having the same damn issue.
Click to expand...
Click to collapse
Read santod's post here
http://forum.xda-developers.com/showthread.php?p=55130095
then respond in this thread. scrosler doesn't want us to discuss this issue in his rom thread. This is the perfect place to continue.
I can't wait to try it because I have the same issue on my travels but will have to wait until I get home and to my PC. Would love to read more success stories...
In essence santod says: flash the stock recovery, do a factory reset from hboot to restore the VZW radios, then restore your setup. Should work with most sense roms, but so far the people solving this issue all flashed a RUU.
Anybody have a link handy for the stock recovery?

i've ruu'd back to "stock" and am trying this now.

berndblb said:
Read santod's post here
http://forum.xda-developers.com/showthread.php?p=55130095
then respond in this thread. scrosler doesn't want us to discuss this issue in his rom thread. This is the perfect place to continue.
I can't wait to try it because I have the same issue on my travels but will have to wait until I get home and to my PC. Would love to read more success stories...
In essence santod says: flash the stock recovery, do a factory reset from hboot to restore the VZW radios, then restore your setup. Should work with most sense roms, but so far the people solving this issue all flashed a RUU.
Anybody have a link handy for the stock recovery?
Click to expand...
Click to collapse
Stock Recovery: Link :good:
You can find that and my firmware links in this thread.

Did the stock recovery so far so good but I won't know for sure until I get out and about today. It seems I didn't have the issue until it dropped from 4g to 3g back to 4g and have a decent 4g signal at home.

For now it seems as though that did the trick. I didn't loose data all day, we will see though.

Well it didn't work, I had to toggle airplane mode several times today to get data to work again.

bnsrowe said:
Well it didn't work, I had to toggle airplane mode several times today to get data to work again.
Click to expand...
Click to collapse
Are you going to RUU?
That's what I plan to do tomorrow. It's getting to be extremely annoying. Not even toggling airplane mode or mobile data on/off does anything. I have to reboot every time.

berndblb said:
Are you going to RUU?
That's what I plan to do tomorrow. It's getting to be extremely annoying. Not even toggling airplane mode or mobile data on/off does anything. I have to reboot every time.
Click to expand...
Click to collapse
RUU'd, stock recovery, flashed radios, and new SIM. I've tried everything. It seems as though if I'm in a low signal area where I go from 4g to 3g to Wi-Fi it happens. It's like there's a handoff problem between all the radios. Will show 4 bars of 4g but under mobile data in settings says disconnected.

Mine just started doing this. I'll RUU when I get back home to Texas.

bnsrowe said:
RUU'd, stock recovery, flashed radios, and new SIM. I've tried everything. It seems as though if I'm in a low signal area where I go from 4g to 3g to Wi-Fi it happens. It's like there's a handoff problem between all the radios. Will show 4 bars of 4g but under mobile data in settings says disconnected.
Click to expand...
Click to collapse
May want to try this

kc6wke said:
May want to try this
Click to expand...
Click to collapse
Trying this now, we'll see what happens.

bnsrowe said:
Trying this now, we'll see what happens.
Click to expand...
Click to collapse
I can confirm that it did fixed the issue, I didn't loose data all day no matter if wifi, 4g,3g, or 1x,

Same here. In the last 5 days I travelled in 3 states, large cities and very rural areas where it dropped to 3G or 1x - it never had problems to return to 4G (or getting a data connection at all).
This fix proves what's so great about these forums! I probably would have ditched a phone I totally love in all other aspects due to a problem that OEM customer service would not even acknowledge existed!