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[Q] Screaming for help! (bootloop on xe)

Ok, so I was trying to upgrade my sensation xe's firmware for the installation of Android revolution HD, but unfortunately... I thought it had finished updating when it turned back into bootloader, so i rebooted and it stops at the beats logo and reboots. So I read once again all the instructions and it turned out that it hadn't finished updating. What can I do to stop the bootloop? I can factory reset and erase everything on it if i need to, i just got the phone so there isn't much on it.
EDIT: It gives me an error when i boot into bootloader and it tries to update with the PG58IMG.zip: CID is incorrect.
Maybe that's because i didn't superCID? I didn't superCID because the OP here http://forum.xda-developers.com/showthread.php?t=1412618 said "If you have Super-CID, it can be flashed even on regular Sensation (PG5813000)." So I thought that I didn't need it for the xe.

I had a similar issue when i first got my sensation. Can you get into bootloader? and if so does it try to update firmware again?

Yes I can, and yes it does, it gives me CID is incorrect. But now it doesn't bootloop, it just stays at the htc screen and doesn't move...

You obviously have the wrong firmware for your CID. Because you are not super-cid it means you have to have a firmware that is specific to your cid. http://forum.xda-developers.com/showthread.php?t=1459767
This thread explains how to get the right firmware and find your phones cid but im not sure how youd go about it if your phone wont boot.

My CID is HTC_E11 i think. It had an 11 in it anyway....

youssefkiev said:
Ok, so I was trying to upgrade my sensation xe's firmware for the installation of Android revolution HD, but unfortunately... I thought it had finished updating when it turned back into bootloader, so i rebooted and it stops at the beats logo and reboots. So I read once again all the instructions and it turned out that it hadn't finished updating. What can I do to stop the bootloop? I can factory reset and erase everything on it if i need to, i just got the phone so there isn't much on it.
EDIT: It gives me an error when i boot into bootloader and it tries to update with the PG58IMG.zip: CID is incorrect.
Maybe that's because i didn't superCID? I didn't superCID because the OP here http://forum.xda-developers.com/showthread.php?t=1412618 said "If you have Super-CID, it can be flashed even on regular Sensation (PG5813000)." So I thought that I didn't need it for the xe.
Click to expand...
Click to collapse
You can try flashing the User Friendly Firmware from here - Do download the right file according to your CID/Location
Alternatively, you can always revert to Hboot 2.17 from the same link.

Well if thats the case, put your sd card into your computer if you can, delete the PG58IMG.zip in there and replace it with the correct one from that thread and let the bootloader update it. But before downloading one off there make sure you get the right version which for android revolution will be 3.30
Hope you manage to get this sorted.

Cid is incorrect.... see picture attached.

http://forum.xda-developers.com/showthread.php?t=1195475
have a read of this thread, the guy on there has made a list of CID's. He also put which phones and networks have which CID.

Unfortunately my cid is not there as I bought mine from egypt, but anyway I bought the phone unlocked.

have you tried flashing hboot 1.17?

I'll try it now.

Is it factory unlocked with no branding? and was that incorrect cid message when trying to update with the firmware from the link?

I think my problem is solved!!!! Thank you guys The firmware i had was the wrong version now i'm waiting for it to boot... it's taking a long time though...
I'll wait and just hope for the best... if it doesn't work i'll try to put hboot 1.17

If it has fixed your problem, it might be benificial to super-cid. Purely because each rom usually reccomends different peoples firmwares, and lets face it, better to flash the reccomended one and be safe. Plus with supercid you havent got to worry that it will do this again if you get the wrong one

It seems to be working as it doesn't give me the CID is incorrect error but now it doesn't boot, it just stays at the htc screen....
EDIT: I guess it's the right firmware because it doesn't give me the error, but it's not working, so should i try a restore?

Is the firmware still on your SD card? if so delete it then go into recovery and flash the ROM you wanted. the reason its stuck on the HTC screen is probably because the ROM that you are coming from cant work on the current firmware.

As sparx180 said, remove the PG58IMG file from your sd card or remove your sd card temporarily while you get into bootloader, then with your phone plugged into your pc change the cid to supercid, re-add the PG58IMG file or re-insert your sd card, reboot the bootloader and let it update. I had the same thing with the cid last night on my girlfriend's phone, bloody pain in the ass!
Sent from my HTC Sensation Z710 using XDA App

Oh and the restore is not a good idea if you are not on the same firmware version that you made the backup on. If you cannot get it to boot then you can always flash the firmware you were on before attempting this update and restore a back up and start from scratch.

So should i flash the rom first or supercid first? I'm coming from the stock rom...

[Q] Tried to install Android_Revolution_HD-Sensation_6.5.1_XE

I tried to install this new rom but my phone gets stuck on the beats audio screen. I read a thread where I have to upgrade my firmware. I cannot get into my sd card from my computer so I can put it on there, so how can I do this? I have a t-mobile 4g. Can someone please give me link to the firmware I need and instructions on how to get it on my phone since it will not boot up? I thank anyone for their time.

michaelantich said:
I tried to install this new rom but my phone gets stuck on the beats audio screen. I read a thread where I have to upgrade my firmware. I cannot get into my sd card from my computer so I can put it on there, so how can I do this? I have a t-mobile 4g. Can someone please give me link to the firmware I need and instructions on how to get it on my phone since it will not boot up? I thank anyone for their time.
Click to expand...
Click to collapse
Ok if you have SuperCID then this is the right firmware http://goo.gl/RcbMy
Get yourself a card reader if ADB / Recovery isnt working and put it on the SD card.
Boot into bootloader, and the firmware will update automatically.
Then everything should be merry again !

I tried to install the firmware but it failed. It said incorrect cid. Is there some other firmware that will work? what is a cid and how can I find out which cid is on my phone. thanks for your help.

Read this thread > http://forum.xda-developers.com/showthread.php?p=21711154#post21711154
It will explain to you all about CID. You are NOT superCID'd at the moment otherwise the firmware would have flashed perfectly...
So you either need to superCID or find a firmware that matches your CID...
All is explained in the first few posts of the above thread.

So which firmware do I use to super cid? there are no links on the page.

Once you super CID, the firmware you already downloaded should fit.
Sent from my HTC Sensation using XDA

michaelantich said:
So which firmware do I use to super cid? there are no links on the page.
Click to expand...
Click to collapse
Sorry my mistake for assuming you knew
To run an ICS ROM you will need 3.32 firmware...

Can I have link to this firmware? I cant find it. Thanks.

the link is in the post i made before.. Its in the 2nd post of the thread. you have to get the one for your CID

[Q] Official ICS Not installing on Sensation XE

Hi,
I'm a bit nervous about posting this, as I know I've asked the question before in a different thread, however I feel it's being lost in the excitement of everyone updating to 4.0, and rightly so...
But I I need a bit of help.
Today, when ICS became available, I downloaded it; naturally, and it downloaded fine... however when it came to install it; I'm hitting a brick wall.
It displays the phone shutting down, and then boots into the installation screen; (the one with the black screen, phone and the green arrows; and the progress bar etc) however when the progress bar fills about a third of the way, a red question mark appears where the green arrows were and it boots back into gingerbread.
I've carried out a factory reset on the phone, but it hasn't made a difference.
It's absolutely frustrating the hell out of me; and I've trawled this and other forums, but haven't found a resolution.
I'm S-OFF, via revolution, and have stock recovery.
My CID is HTC__001 and HBOOT is 1.17.1111
I've added a screenshot of the SW info.
Is there any way I could get a bit of help with this please???
I will try to return the favour, somehow.
Thanks in advance, folks

Anyone at all?
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

I would say its the Revolutionary S-OFF that won't works well with OTA updates.
So first remove the S-Off and then try again.

SSKYY said:
I would say its the Revolutionary S-OFF that won't works well with OTA updates.
So first remove the S-Off and then try again.
Click to expand...
Click to collapse
Tried removing the sd card... It needs it to install the update...
I thought it was down to the bootloader whether or not the ota worked.
Can anyone confirm this?
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

Try flashing original HBOOT .nb0 files through adb and try again
Sent from my Wildfire using Tapatalk 2 Beta-5

usaff22 said:
Try flashing original HBOOT .nb0 files through adb and try again
Sent from my Wildfire using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
I flashed the original stock recovery; the HBOOT is 1.17.1111; I thought this was the original... is it not?

I Would recommend flashing your stock ruu first then update OTA ICs afterwards. In that way you'll have stock hboot, recovery and rom. Don't worry about your s-off. Flashing stock ruu won't turn it to s-on. You'll lose root though.
Sent from my HTC Sensation XE with Beats Audio

ardom said:
I Would recommend flashing your stock ruu first then update OTA ICs afterwards. In that way you'll have stock hboot, recovery and rom. Don't worry about your s-off. Flashing stock ruu won't turn it to s-on. You'll lose root though.
Sent from my HTC Sensation XE with Beats Audio
Click to expand...
Click to collapse
I'm not fully rooted, though; only S-OFF via revo. As far as I know, I'm on the stock RUU... ain't I? I appreciate your help loads!
Here's a pic.

I've just installed it with no problem whatsoever on my xe

After researching the bjaysus out of this; would I be right in saying that HBOOT 1.17.1111 (the one I have) is in fact, revolutions firmware, and 1.27.0000 is the stock version, and the reason why my update is ballsing up?? And if so, is there anyone able to help me change it back? I will buy pints for ya!
Cheers

well, again, did you load stock RUU and then update? why don't you directly flash ICS RUU? painless!

I need help!
Hi,
On my sensation XE that I have got onto s-off I haven't fully rooted it I don't think but its on s-off now and I have superuser access, I am living the the UK and ICS was recently released here so I downloaded it but as I went to install it It all went okay and 4EXT was saying it updated successfully but as my Phone rebooted it hung at the HTC bootscreen, I tried it twice just incase it was an error but it didnt work the second time either and each time it won't turn off so I have to take the battery out and restore it to a backup I previously made and was just wandering what I can do as I would like the ICS update.

I advise NOT to update it. It is a very bad effort by HTC as Wi-Fi does not work anyomre (at least in most of Middle East) I've talked to HTC support and they replied with the usual (We are making a fix for [problem here] as quick as possible) clause....... ****heads.

All you need to do is restarting into bootloader, enter recovery, choose option to choose a file from SD and from there, install manually. No need to S-On.

[Q] please help!

hi all,
i got my sensation a while ago and it was running arhd 4.x.x and now it became very laggy...
i wanted to try to install 6.6.4, so its already s-off and hboot is 1.27.1100 and 2gb sd card
so what i did was try to flash the new one normally but it didnt work(with or without beats should i install(sensation eu)) didnt boot just stuck in boot screen.....so i wanted to install new firmware first and it didnt work it said cid incorrect and im confused (i cant boot)
please explain in steps please dont link me(i tried many)
thanks(will thank)

Sure thing buddy.
I'm gonna have to link you to one page though.
http://forum.xda-developers.com/showthread.php?t=1459767
That one. You need to go there and download the 3.32 unlocked firmware that matches your carrier/cid. Kohr-Ah put together a great set of firmware images that lets you bypass super-cid. Find the 3.32 unlocked that works for you, download it, and put it on the SD card (not in any folders). For example, if I'm on T-Mobile USA, I'll scroll down to Page Two, T-Mobile, and select the 3.32 firmware.
Then, with the device powered off, volume down + power until you get to the bootloader. When it asks to update, follow through with it. Then, if you have a card reader, use it to delete the 3.32 unlocked firmware file from the SD card. If you don't, use a buddies android phone and a file manager like ES File Explorer. If you can't do that, take the SD card out, boot into the bootloader and select recovery. Then, put the SD card back in before it actually boots into the recovery. Now, you can wipe and install ARHD and it'll boot up just fine.
In the event that that still doesn't work. Make sure you download Superwipe from Mike's ARHD page. Run Superwipe from the recovery, then install the rom, then it'll 99.99% likely boot.
Good luck. Come back with any questions.

I am unsure how to help, the only think i know that may help is that i think the CID stands for cellular ID and it identifies your phone, so maybe you have flashed something that is giving the wrong device ID?

cuben said:
I am unsure how to help, the only think i know that may help is that i think the CID stands for cellular ID and it identifies your phone, so maybe you have flashed something that is giving the wrong device ID?
Click to expand...
Click to collapse
You're not too far off. The CID usually just identifies what carrier you're on, and most carriers have multiple CIDs. It's possible to change, but not accidently. It's a multi step process that's very specific and involves using Fastboot.
Sorry about grammer, posted from phone.

Follow all the steps detialed by member sshede and + one thing is to do super cid if ur phone is not so u'll be able to flash any rom u like even if it was stock or custom 3.6or sense 4 with the right firmware for sure
Good luck
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

thanks for all replies,
just a question i should download the 'others' part 1 or 2?? cause my country isnt there
for supercid im not sure how to for now ill stick to this thanks

ok i tried both and still cid fail
what should i do

wa6000 said:
ok i tried both and still cid fail
what should i do
Click to expand...
Click to collapse
Hi,
In order to SuperCID go HERE ,and follow STEP 4.

Unfortunately, it seems you will need to super-cid in this case. It's not hard, just follow the steps in the link and follow them exactly.
The process only takes about 5 minutes start to finish.

wa6000 said:
ok i tried both and still cid fail
what should i do
Click to expand...
Click to collapse
Have some boals do super cid u can get back to ur original one later just read and keep the instructions like ur name
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

i want to do it but
there is no rom to boot into
only bootloader and recovery and in the steps requires phone to be on and connected

wa6000 said:
i want to do it but
there is no rom to boot into
only bootloader and recovery and in the steps requires phone to be on and connected
Click to expand...
Click to collapse
I understand but try here from step 4
http://forum.xda-developers.com/showthread.php?p=16125079
Try to. Connect ur phone then see if it will recognize it even if it won't boot with adb devices command
then reboot to boot loader and complete till the end good luck
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

musa91 said:
I understand but try here from step 4
http://forum.xda-developers.com/showthread.php?p=16125079
Try to. Connect ur phone then see if it will recognize it even if it won't boot with adb devices command
then reboot to boot loader and complete till the end good luck
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA
Click to expand...
Click to collapse
i tried that but it didnt recognize the phone
so im trying to install a ruu but its not connecting also
i mean how do i? i went into bootloader and it said check that ur phone is connected?!?!?!
i would really appreciate some help please

wa6000 said:
i tried that but it didnt recognize the phone
so im trying to install a ruu but its not connecting also
i mean how do i? i went into bootloader and it said check that ur phone is connected?!?!?!
i would really appreciate some help please
Click to expand...
Click to collapse
Hi,
Do you have the latest drivers installed?
Use THIS TOOLKIT
At the top it gives you the ability to install the drivers.

malybru said:
Hi,
Do you have the latest drivers installed?
Use THIS TOOLKIT
At the top it gives you the ability to install the drivers.
Click to expand...
Click to collapse
HAA IT WORKED!!!
i needed the drivers only!!
ok now for arhd i should just wipe then install
thanksss !!!!

Mike recommends Superwipe for ARHD, it's in the thread. Not sure what the real benefit is, but since he developed the rom, it might be wise to take him up on it.

sensation xe gets stuck at beats audio logo - bricked?

HI all,
I have been playing with my Sensation XE recently.
Rooted it using CWM. No s-off as my HBoot is 1.29.
Couple days ago I installed Room Toolbox. Yesterday evening I attempted to do font change. When asked if want to reboot said yes and this is it.
Phone restarts, logo is there, vibration is there and it gets stuck on beats audio logo.
I have tried to look for related threads but no joy in finding any solutions.
I can not do Juopunutbear S-OFF (HBOOT 1.27.0000 with 3.32 ICS Firmware) because I am unable to run this software.
I can not flash a custom ROM because I am not S-OFF.
Any idea how to get it sorted as I am running out of options.
Help!
Please?
Pretty please!?
update.
I have tried to update PG18IMG.ZIP - no joy. (parsing)
can not change CID because ''can not find SMART_IO.CRO
my htc is HTC_001
PG5813001

Possible Fix? return to stock
messermind said:
HI all,
I have been playing with my Sensation XE recently.
Rooted it using CWM. No s-off as my HBoot is 1.29.
Couple days ago I installed Room Toolbox. Yesterday evening I attempted to do font change. When asked if want to reboot said yes and this is it.
Phone restarts, logo is there, vibration is there and it gets stuck on beats audio logo.
I have tried to look for related threads but no joy in finding any solutions.
I can not do Juopunutbear S-OFF (HBOOT 1.27.0000 with 3.32 ICS Firmware) because I am unable to run this software.
I can not flash a custom ROM because I am not S-OFF.
Any idea how to get it sorted as I am running out of options.
Help!
Please?
Pretty please!?
update.
I have tried to update PG18IMG.ZIP - no joy. (parsing)
can not change CID because ''can not find SMART_IO.CRO
my htc is HTC_001
PG5813001
Click to expand...
Click to collapse
Here is a link to the thread with the RUU for your phone: http://forum.xda-developers.com/showthread.php?t=1529941
and here is a link to the guide on how to use said RUU: http://forum.xda-developers.com/showthread.php?t=1672425
and RUU is a ROM Update Utility. It may be able to restore your phone to stock. Give it a try? good luck.

TekGadgt said:
Here is a link to the thread with the RUU for your phone: http://forum.xda-developers.com/showthread.php?t=1529941
and here is a link to the guide on how to use said RUU: http://forum.xda-developers.com/showthread.php?t=1672425
and RUU is a ROM Update Utility. It may be able to restore your phone to stock. Give it a try? good luck.
Click to expand...
Click to collapse
I am back to stock now.
Unlocked again. Phone reboots slower though than it used to. I have a tick noise from camera lens side when pressing back button after taking a photo. dunno if its related.
I will be looking to s-off and mabe put a custom rom later on.
Need to save my GF HDD first as it crashed on me the other day...:crying:

Always Remember if you can get to 4EXT or bootloader it is fixable

I'm a new user to flashing roms. I read and read and read. The most important thing to have is that nandroid backup on a spare sd card in case you accidently format the card. If you can get to bootloader with a back up its almost impossible to brick your device.
Sent from my HTC Sensation 4G using xda premium