Okay, so my samsung captivate speaker is pretty much broken and doesn't work properly anymore. I've had it for about a few weeks and now the speaker just doesn't make any more sounds. Music will not come out etc....i can get sound to work for a little bit but its only temporary and goes back to not working, i just hit the speaker part and it randomly starts to work again but it doesn't stay like that so im wondering if i can return it.
I bought it off craigslist so i don't have the receipt or anything like that, i also don't have the box since its at a friends house. Im wondering if i can go to an AT&T store and exchange it for a new one no questions asked without the receipt or box and the fact that i didn't buy it from at&t personally but it is originally from an at&t store (obv). Or will i have to do the other dreaded task of sending it back to samsung and be phoneless.
I doubt AT&T would accept it without anything at all, is it really that hard to get your box at your friends house? But besides that unless you can prove you're within your 30 days they wont do anything unless you have insurance. In your case I'd contact Samsung directly and they can probably run the serial, obviously you're still within a year lol.
okay, damn thats a shame.....i have to go through samsung. Im pretty sure its past the 30 days already too.
I had speaker problems when I slipped my Captivate into a really clear case made by Incipio. I believe that was the culprit. I also had to hit the phone against my palm to get the speaker to work again. I remove the phone from the case and played an entire album via speaker. No problem there. I returned the case and bought a Body Glove skin. Better.
Yea......the speaker is somewhat working fine now after playing youtube and some songs again......will see how it holds up.
I might just not send it back and go through all the hassle, i think it got messed up when i dropped it, shame cuz it was the only time i dropped it, maybe something got a little loose.
I havn't had the speaker not work on me for a good 6 hours so far will keep monitoring it.
me too. i bought it on ebay. So i dont know if at&t will fix it or replace it.
My external speaker stopped working for the first time today also. I read over on an AT&T forum that if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Just another notch in the belt for what a crap product Samsung made. I've never dropped my phone or anything. Others are having this problem so it's a build quality issue or something. The connection with the speaker must be weak.
so i guess there's no other way to fix the problem except getting a new or refurb one?
Sound not working over loud speaker
Unplugged my cappy this morning and headed to work. All has been very quite...too quite, then realize that my cappy isn't making any noise
*panic mode* no media sound, ringtones, etc...
Read on the at&t forum that you can press firmly on the speaker and it 'fixes' the problem. WHAT!!!....that's a crappy cappy fix, anyway, what can you do... Speaker is working again, for how long? I don't know.
Same here, dropped my phone a couple of times. External speaker starts acting weird, connection keeps coming and going. Tapping fixes the problem only temporarily, it goes back to being dead only after a couple of seconds / minutes. seriously crappy. Everything else works fine though, headphone conenction / telephone speaker seems alright.
dallasweb said:
Unplugged my cappy this morning and headed to work. All has been very quite...too quite, then realize that my cappy isn't making any noise
*panic mode* no media sound, ringtones, etc...
Read on the at&t forum that you can press firmly on the speaker and it 'fixes' the problem. WHAT!!!....that's a crappy cappy fix, anyway, what can you do... Speaker is working again, for how long? I don't know.
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Click to collapse
Yeap. Pressing down on the speaker did the trick. It sorta fixed the problem. Cheers man.
As mentioned, if you can press down or slap the back of the phone and sound begins to work again, you have a shorting speaker or perhaps a poorly contacting ribbon cable. You can open the phone up and re-seat this in hopes it will help. It uses a ribbon cable design with a lock snap to press it against the contacts. I'd advise gently lifting the contacts with a small needle or tweezers then re-seating and retesting.
If you do that let me know and please report your results. You can also replace the speaker as well. I have an extra I don't currently need.
I purchased my Captivate on eBay just after Christmas, turned out the camera had a problem in the lens so I told them it was randomly rebooting. They allowed me to go exchange the phone since it was under warranty (had insurance but didnt use it) and since then, I have replaced it 2 more times.
See if you can talk to them on the phone and find out if your still covered, luckily I have a warranty exchange store near by, so it was real easy for me to exchange.
edit: forgot to mention I never had a receipt, I told them I got it from a third party seller. Since its an ATT phone, they should still accept the warranty
Press on the speaker if you have no sound!
Don't mean to dig up a dead horse but if you are having external sound issues I can verify pressing on the speaker does fix it.
This I discovered after 2 nandroid restores and a 4 reflashes with clean wipes. Plus removing several apps I had just installed.
Now I get to reinstall everything and update my ROM again.
It pays to search before panicking.
Intermittent speaker issues, specifically when I turn the speaker vol up to Max while playing music, burping the phone helps,
sent from my I896, rockin fasty kj3
Its funny you said this because I bought my girlfriend a captivate a couple months ago off eBay. The phone itself is fine last month the speaker also went out. It would only work if she tapped on the back of the phone. Well we called AT&T and told them, all they did was check the imei and see when it it was bought. It was only 11 months so its a good thing it failed now and not later. After a couple hours of troubleshooting with the good folks at AT&T and doing a master reset even though I told them that had nothing to do. They then transfered me over to the warranty department where a spent a couple more hours doing the same troubleshooting I did as with the AT&T reps. At last they said they would send me a new captivate. You should call the worst they can say is no.
Sent from my MB865 using XDA App
For those of you who do not have warranty or insurance, there is a fix for this.
I just got done with re assembling the phone after a fix I performed. It is real easy to do.
Things you need:
-A screwdriver (whatever the size is when you open the back cover, the four screws you see, that size)
-A small flat head screwdriver if you have one (not necessary but would help)
-Patience and some common sense.
Ok, to start off follow these steps http://forum.xda-developers.com/showthread.php?t=740022 to open the first 6 screws and then how to pop open the screen from the bezel(this is when a flat head screwdriver would be useful).
(go just to the step till the fifth picture in that thread, no need to go beyond that opening things!)
Now, you would see a screw on the left of the speaker. Now, other threads said that by loosening that screw the speaker would work. But, I did that and still had issues so I opened the phone like 4 times in total before I found out what it was. Now, notice that the speaker unit has a cable (orange colored) running into the main phone chip. It is connected there through which it functions. When you open that above mentioned thread to open the phone there is a picture showing to remove the that belt from the board. Follow that instructions, flip that tiny black clip up to remove the belt. In some cases there might be a blue sticker kind of thing on the belt, just take off that sticker. The problem seems that the belt is loosing contact which doesn't allow the speaker to get the sound input to put out sound through the speaker. So, take off the belt by flipping that switch and re insert it out there. Try to push it in properly or enough to align a white line on the belt and the chip. There is a white line to guide us there. That line should be totally straight when the belt is inserted appropriately. And now, flip that clip down and lock it. If you have loosened the screw left to the speaker, put it back in in normal force not excessive(no need to be more gentle here). You cannot leave it loose because it makes the whole unit move when it is loose eventually pulling off the belt from its place which causes the sound cut outs. The whole trick is to get the belt right in its place. So, make sure it is tight but not extra tight after you have managed to get the belt right. Put everything back together and now when you screw the last 6 screws again, the one in the top speaker corner affects the speaker unit, so don't push it too hard in. Just normal screwing. The rest should be done properly with normal force. This should solve it. I figured this out after opening the phone 4 times. And now playing songs since the past 6 hours non stop and its back in action again!
For all this, i did put in the battery and start the phone when I had opened it and tried messing around and figured out what was killing the sound, so this should be the ultimate solution to it. There is nothing else that can be affecting it now.
Most people must had faced this because they dropped their phones before which made the belt to move and hence the loose contacts inside. If not then, there are high chances that you bought it from someone or somewhere who had dropped it before!
Well that's it! Also, don't freak out in having to open the phone. You should just go to the step till the fifth picture. Which is very easily achievable!
Go, have fun with your WORKING speakers now!
More Useful speaker fixes
I am on my second captivate, I got a refurb since the speaker died on my first one.
My second speaker just started dying.
Before I had even read this thread all the way to the end I decided to tear apart my phone to get to the speaker to see if there was something loose that i could re-solder or reconnect.
Have you ever dropped a magnet in the dirt and picked it up and it was cover in little bits of iron?
I discovered that when I peeled the little metal cover off the speaker that it was covered in little tiny bits of metal that were stuck to the magnetic face of the speaker. I don't know how much this affects the speaker function but I cleaned it off and plugged the speaker back in and put it together and it works great.
I took a small flat head screwdriver that was magnetized and carefully scraped off the little bits of metal wiped it all clean. you wouldn't believe how much crap gets through that little tiny screen. I was able to peel of the little metal cover with my fingernail. It was very easy to take off, you could even remove the speaker cover without disassembling the the back cover.
I am not certain if my cleaning fix will solve the problem since I had removed the cable and shoved it all the way back in, but it might help make the speaker louder.
Anyways there's my first post. Hope it helps you all.
Number1Gsxxr said:
if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
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Click to collapse
Unbelievable but... It worked for me too! Thanks!
My external speaker stopped working for the first time today also. I read over on an AT&T forum that if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Yes this solve the problem for the speaker no phone punch
I put a small piece of thick tape under the battery cover near the speaker and this keeps pressure on the speaker.
Hello guy,
since several weeks ago, my Desire has been acting strange..actually the right speaker of the headphone is not as loud as the left side...it goes normal again after I sake or move or twist the connection to the phone..
I have tried many ROMs and several headphones...the problem is still there...
I believe it is because the female plug on the phone is perhaps dirty, but I tried to use the PCB cleaner by spraying it inside the female plug...the problem is still there...
I wonder if anyone can give me an idea how to clean it?....or how to fix it...I just hope it is not broken or partly broken...
I have a similar problem, although luckily for me it only happens with the headphones that came with the Desire - my other headphones work fine.
Please let us know if you figure out a fix, I have a feeling that the headphone socket in mine is on its way out and will end up like yours sooner or later...
I cleaned the socket with alcohol and interdental brush...it is clean now...but the lower volume on the right side headphone is still there once in a while.
I tried also (as described before) several ROMs and several headphones/sets...I think the socket is beginning to age....hmmm...I will try for warranty claim since the warranty is still valid for the next 10 months...now...gotta unroot...
aaa said:
I wonder if anyone can give me an idea how to clean it?
Click to expand...
Click to collapse
I've had a similar problem to this and I fixed it by first using a pin to bend the contacts slightly inward then using alcohol and a cotten bud to clean them.
Sent from my HTC Desire using XDA App
Hi. noob here.
I have successfully flashed my mt4gs to CM 9 using the instructions here: http://forum.xda-developers.com/showthread.php?t=1508556
So my situation is-- S-ON, unlocked, CWM, and CM9
However, I now find that I have no sound on the internal speaker. Headphones work. To make matters worse, this is a used phone, and I didn't think to test the sound before I started messing about with it, so I'm not sure if it is a hardware problem since I didn't test sound under stock. Does anyone have any thoughts about a fix? Failing that, how do I return to stock to test sound there?
Failed fixes so far, based on other threads:
-just rebooting
-3rd party volume control apps
-CWM factory wipe
-Clearing dalvik cache
-re-flashing the boot.img and reinstalling CM from the .zip
Okay. Looks like it's a hardware problem. The speaker seems to be making intermittant connection. When I whack it firmly, you can hear the speaker cut in for a split second. Not sure what to do about this....
jamdis said:
Okay. Looks like it's a hardware problem. The speaker seems to be making intermittant connection. When I whack it firmly, you can hear the speaker cut in for a split second. Not sure what to do about this....
Click to expand...
Click to collapse
...and I have a sort of fix. I took off the two torx screws on the bottom back of the phone, and removed the small piece of housing down there. The speaker is held in place with adhesive and two springy clips make contact with a piece of flexible circuit material. I cut two little cardboard shims (total about 2-3 mm thick), and jammed them between the speaker and the housing to put a little more pressure on the speaker. So far works great.
Obviously not anyone's first choice for a fix, but it has the benefit of being free.
I bought a nexus 5 like 10 days ago. It was working perfectly fine but recently my earphone jack started giving problem. Whichever earphones i use (and I've tried like 5 different ones) but the right earpiece gives a very faded sound where as left works fine. The phone has not been damaged at all. Can it be a software issue or is it faulty hardware? What should i do?
rohan.10594 said:
I bought a nexus 5 like 10 days ago. It was working perfectly fine but recently my earphone jack started giving problem. Whichever earphones i use (and I've tried like 5 different ones) but the right earpiece gives a very faded sound where as left works fine. The phone has not been damaged at all. Can it be a software issue or is it faulty hardware? What should i do?
Click to expand...
Click to collapse
Faulty hardware. If you bought it new or used from eBay or something, you should be able to return it. If there's no warranty available for it, you can repair it yoursefl. LGs are very modular, and you can pick up the headphone jack module for $7 on eBay. Go to ifixit.com for a teardown tutorial.
rohan.10594 said:
I bought a nexus 5 like 10 days ago. It was working perfectly fine but recently my earphone jack started giving problem. Whichever earphones i use (and I've tried like 5 different ones) but the right earpiece gives a very faded sound where as left works fine. The phone has not been damaged at all. Can it be a software issue or is it faulty hardware? What should i do?
Click to expand...
Click to collapse
It's probably a hardware issue. You might have dropped the phone somewhere or the phone might got damaged while in your pocket by getting in contact with something else which caused pressure on it and the right(clip, in the jack) got damaged. You can go and show it to someone who repair phones and he might help you out with a cheap method(except of doing it yourselve which might creat another problem, but you can always find tutorials and try to do it yourselve which I prefer no to do in this case). Good luck!
If any further help needed or have some other question just go on this thread http://forum.xda-developers.com/showthread.php?t=2911338
Please press the thanks button if you think I helped
I recently changed the housing on my M8 to red and have been using the phone perfectly until I recently tried to use GPS and found it non functional. I have tried flashing sense roms which have always gotten a GPS lock right away no matter which version I was using at the time. I am running the latest Lollipop firmware and currently am on bliss CM12, however no matter what rom I try I always end up with no lock and no signal change when looking at GPS status or other application. Is the GPS module on this phone plugged in or physically attached to one of the main/daughter boards? It almost seems like either the new body is interfering or the GPS is unplugged(if that is possible). Any help here would be greatly appreciated as the only other thing I know to try is to purchase replacement speaker grills and try swapping back to the original housing.
Have a look at this thread. It may the answer for you.
http://forum.xda-developers.com/htc-one-m8/general/gps-harware-fix-teardown-t3023999
Sent from my HTC6525LVW using Tapatalk
That you SO MUCH, that sounds highly likely due to the tightness of the rear housing.
FIXED!!!! I can't thank you enough for that link. I found the "pin" broken off(sorta? it looks like it is held by placement rather than solder) ended up soldering a very short piece of wire to the small pad on the board so that it touches the case when closed. Booted up and GPS Status locked 12 Satellites immediately