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My phone shuts down all by it's self once or twice a day. It occurs on multiple roms. I really want to find out why. Can someone tell me how I can log wat happens?
Since I don't know when and why it shuts down I would likely need a logger wich writes to a log file so I can look back what the problem is.
I suspect it to be a hardware problem... (Don't hope so but it happens on multiple roms)
Thanks everybody
What kernels have been used with the roms?
Sent from my HTC Sensation Z710e using XDA App
The used kernels were default kernels of the roms I used. Problem started wen using CM7 alpha. and now using Android Revolution with Faux123
Frazzy said:
My phone shuts down all by it's self once or twice a day. It occurs on multiple roms. I really want to find out why. Can someone tell me how I can log wat happens?
Since I don't know when and why it shuts down I would likely need a logger wich writes to a log file so I can look back what the problem is.
I suspect it to be a hardware problem... (Don't hope so but it happens on multiple roms)
Thanks everybody
Click to expand...
Click to collapse
Same for me, but ONLY with Revo HD ROM...
SadMac said:
Same for me, but ONLY with Revo HD ROM...
Click to expand...
Click to collapse
You don't have it in any other ROM?
I had the same problem before, I changed my kernel to bricked 0.91 and the problems are gone now.
I'm downloading Insertcoin rom now. I'll report back if the problem still occurs.
Frazzy said:
My phone shuts down all by it's self once or twice a day. It occurs on multiple roms. I really want to find out why. Can someone tell me how I can log wat happens?
Since I don't know when and why it shuts down I would likely need a logger wich writes to a log file so I can look back what the problem is.
I suspect it to be a hardware problem... (Don't hope so but it happens on multiple roms)
Thanks everybody
Click to expand...
Click to collapse
Change kernels. Go from 1.5ghz to 1.2 via daemon controller or another CPU adjuster.
The bricked 0.91 also fixes most issues too as stated above
Sent from my HTC Sensation in UR-Quan subspace.
Before you suspect Hardware.. Check first your software.. I'f i were you, i'll back up all my roms.. full / super wipe, then check it on by one.. lets say IC for first 2 days then ARHD on the 3nd-4th day.. If it does not shut down, it only means one thing, its not HARDWARE, it can be software.. Check also your chosen Kernel on your flashed ROM.. there might be an incompatibility running multiple different roms and kernels..
hope i'd help.. click thanks if i enlighten you so far..
Okay, I'm back from a weekend away.
What I did before I went away (Friday afternoon) is:
- Reboot to Recovery
- Wipe cache, wipe dalvik, wipe data
- install zip: Super-wipe (just to be sure)
- Install zip: InsertCoin 3.3.0
- install zip: InsertCoin 3.3.1
It all went well until Saturday evening. It was off when I got it out of my pocket. i tried to turn it on and it booted up. If it is on there is no problem at all. It stays on all the time...... Until I unlock my sim with my personal code. 2 seconds atfter that the phone turns off...
Since the problem reoccurred I tried the following things:
- Wipe cache, reboot (problem still exists)
- Wipe cache, wipe dalvik cache, reboot (problem still exists)
- Wipe cache, wipe dalvik cache, wipe data, reboot (problem still exists)
- Wipe cache, wipe dalvik cache, wipe data, Super-Wipe, re-install rom, reboot (problem still exists)
Is there a way to test the hardware to rule it out? The problem occurred in three different roms and got worse. I really can't see how this could be a software problem.
I'm now going to download the latest stock rom and see what happens...
I had the same problem I'm on tmobile sensation 4g in the us and I think all us sensations have the problem... When I was using any rom that was based on the experimental sense 3.5 base my phone would turn off/crash I tried all different Roms but the problem still occured, I though about it and installed revolution hd with sense 3.0 and still on the old base and the problem is gone. I'm waiting for the official release of the new sense 3.5. Hope it helps
I had the problem on 3.5 and non 3.5 based roms. CM7, Android revolution XE, android revolution sense 3.5 and Insert Coin XE sense 3.5. The last one I mentioned was the worst and I even couldn't get past the security code.
I now installed a shipped Rom. Let's see what happens.
In my first post I asked if there was a log file in which I can see why it shuts down. can anyone shed a light on that?
Frazzy said:
I had the problem on 3.5 and non 3.5 based roms. CM7, Android revolution XE, android revolution sense 3.5 and Insert Coin XE sense 3.5. The last one I mentioned was the worst and I even couldn't get past the security code.
I now installed a shipped Rom. Let's see what happens.
In my first post I asked if there was a log file in which I can see why it shuts down. can anyone shed a light on that?
Click to expand...
Click to collapse
I am having the same problems. I tried all of the same roms you have tried and as of last week I have decided to unroot my phone and return it to stock rom and recovery. after a week I am still getting the same random reboots. the only non stock part of my phone is that it is still S-Off, but I think im going to have to learn how to put stock S-On and go yell at the T-mobile guys to see if I can get a new phone.
If you can come up with anything better I would be willing to try it. the reboots are killing me.
This issue sucks. I'm glad I'm not the only one that has it though lol. I've also gone back to stock rom, no root/S-ON etc. Just to rule out the possibility that it's something funky going on with custom roms, kernels etc. So far I do still have random shutdowns, possibly a little less than I did before, but still there nonetheless. To get S-ON again, flash the RUU appropriate for your phone, then get into fastboot and type
fastboot oem writesecureflag 3
and then
fastboot reboot-bootloader
More on all this is here: http://forum.xda-developers.com/showthread.php?t=1201773
As far as logs to track down what is going on, I think it might be in lastkmsg. Unfortunately I don't know exactly where to find that or what to look for exactly.
And as stated twice before me, the problem still exists. I'm going to undo all changes to the Sensation and see what happens. If the problem is still there the phone will go back for warranty.
And again my old trustworthy HD2 saves the day as a backup...
I've never experience having a reboot with a super wipe then flashing a custom rom.. i do it almost everyday.. maybe its already a hardware since software installation (roms, and kernels) are clean when you do the flashing.. Has your phone experience some accidents? like fell on the ground?
Not that I know of.
I'm not new to flashing and I'm a real flashoholic. Nothing ever went wrong with flashing. Where other people would have problems with a certain ROM I could always enjoy the Rom without trouble.
I installed the eu version of the shipped roms. the problem seems to be different again. Nof it shuts down far less then before but I have to pull the battery to get it to boot up again.
I hope I have enough time today to S-on the phone. Does anybody know if the box states which version number it was shiped with? I know it's EU but there are different version numbers. (or is that not impotant)
Thanks for your help everybody.
I think the problem is the battery. I bought a new battery, the evo3d batery and so far I have not had this issue again.
Problem is solved. I got a free board swap and now everything is working again. So it was a hardware defect.
Thanks for the help all.
Just installed new rom on phone.
Keeps rebooting every couple of minutes. Now I am not sure if it happened before I installed rom or not as I just went straight ahead and installed it as I have just received a replacement handset from a broken screen.
Any help?
Sense rom? Aosp rom? Rom name? Root? No root? More info man...
*Swaypovano sa Desire S BRE*
Saga3D v3.0 (Desire S official Sense 3.0) - [2.3.5] OTA 2.10.401.5
That rom. Installed the new hboot and orig stock kernal
Assume you have rebooted into recovery and wiped data, cache and dalvik cache, then tried to reboot?
Yes, I have done that a couple of times. I left it on connected with cable overnight and it doesnt seem to have rebooted. Seems to point to a battery problem??
It does boot properly. But after a minute it just restarts.
Edit. A bit more testing and it doesnt reboot when using a game or app. As soon as it closes to main screen it seems to just reboot as the screen goes into standby.
Edit 2. I have changed setting to stop screen turning off and its not done a reboot for the whole 10 minutes.
Does anyone think its a warranty claim? Or any more things to try?
Warranty claim seems a bit drastic, I'd try installing the rom again, or try a different rom, Endymion is sense 3.5 and stable... I was toying with it today, or pre rooted stock or even cm7 which at least you know is also rock solid
Sent from my HTC Desire S using xda premium
Just tried cm7 and it does the exact same.
Edit.... tried 4 different roms now. Going to go to stock with s-on and test. Then back to the shop again
Edit 2. Just use RUU on it and it is the same. Looks like I need to return it yet again.
Any more tips before I take it back in?
I had the same problem after 2.3.5 update. Went back to old version and it's fine now.
Assuming that you are not OC or UV then continue, else adjust to stock settings and re-try.
I recall a couple of others having a similar problem that was caused by either
a) loose battery connection, resolved by placing a piece of folded paper on top of battery to ensure it sat solidly in the slot.
b) dodgy battery, suggest that you contact HTC support, explain that phone keeps rebooting you suspect battery and request that they post you a new battery - don't post old battery back until you are sure its the battery at fault.
Hello people.
Since I got my sensation I have been trying a bunch of 3.5 roms, mostly Virtuous 3.0.0 beta and ARHD 4.1.5.
It seems that somehow, after I install all of my apps (~250) I start to get bootloops. Phone boots normally, loads sense, but after a minute or two it just reboots. Sometimes it even shows a "process system is not responding error" but tapping on "wait" does nothing. This happens even if I underclock to 1.18GHz and in ARHD has also happened with just 30 apps installed, just after I set up a bunch of HTC widgets on my homescreens!
I know most of the times bootloops have to do with kernel. In ARHD I tried both the stock kernel, the latest faux beta and the bricked kernel. With no luck.
Now, to make sure that the bootloop wasn't caused by one of my apps, I did the following: I split my apps onto three "sets". a) bought from market (around 70), b) free from market (around 120) and c) saved .apk's (around 50). Yesterday after flashing Virtuous, I spend around 6 hours installing them in random order (a/b/c, c/a/b etc) and rebooting multiple times between them, as to eliminate any potential apps. While at first it seemed ok, after having all of them installed I started having bootloops again.
Weird thing is, the first two or three reboots went on normally before I started getting loops again.
I'm using Radio 10.58.9035.00U_10.15.9035.02_2 with corresponding RIL.
Battery does not get hot, around 31-32c on boot and gradually becomes cooler.
Any ideas on what else to try and troubleshoot next? Radio possibly?
I highly doubt it has to do with the number of apps I have installed... could it be that my phone can't handle sense 3.5 roms for some reason? :/
ps: I'm NOT dissing those roms! I'm just reporting weird behavior on my handset
edit: I just flashed stock 2.3.5 kernel on Virtuous and tried again, seems to be fine for now. I'm gonna try a couple of more manual reboots, even try InsertCoin for the last time if it fails and then go for a 2.3.4 Sense 3.0 Rom :/
edit2: still no luck, bootloop after a couple successful reboots :/
akpidis said:
Hello people.
Since I got my sensation I have been trying a bunch of 3.5 roms, mostly Virtuous 3.0.0 beta and ARHD 4.1.5.
It seems that somehow, after I install all of my apps (~250) I start to get bootloops. Phone boots normally, loads sense, but after a minute or two it just reboots. Sometimes it even shows a "process system is not responding error" but tapping on "wait" does nothing. This happens even if I underclock to 1.18GHz and in ARHD has also happened with just 30 apps installed, just after I set up a bunch of HTC widgets on my homescreens!
I know most of the times bootloops have to do with kernel. In ARHD I tried both the stock kernel, the latest faux beta and the bricked kernel. With no luck.
Now, to make sure that the bootloop wasn't caused by one of my apps, I did the following: I split my apps onto three "sets". a) bought from market (around 70), b) free from market (around 120) and c) saved .apk's (around 50). Yesterday after flashing Virtuous, I spend around 6 hours installing them in random order (a/b/c, c/a/b etc) and rebooting multiple times between them, as to eliminate any potential apps. While at first it seemed ok, after having all of them installed I started having bootloops again.
Weird thing is, the first two or three reboots went on normally before I started getting loops again.
I'm using Radio 10.58.9035.00U_10.15.9035.02_2 with corresponding RIL.
Battery does not get hot, around 31-32c on boot and gradually becomes cooler.
Any ideas on what else to try and troubleshoot next? Radio possibly?
I highly doubt it has to do with the number of apps I have installed... could it be that my phone can't handle sense 3.5 roms for some reason? :/
ps: I'm NOT dissing those roms! I'm just reporting weird behavior on my handset
edit: I just flashed stock 2.3.5 kernel on Virtuous and tried again, seems to be fine for now. I'm gonna try a couple of more manual reboots, even try InsertCoin for the last time if it fails and then go for a 2.3.4 Sense 3.0 Rom :/
Click to expand...
Click to collapse
Hi,
How are you installing all of your apps?
Are you ,by any chance ,using Titanium Backup to restore the data?
And if so ,are you restoring any system apps or data?
Restoring system data from an old ROM to a new ROM has been shown to cause problems.
Nope, thought that would be the case at first and tried downloading them from market/installing them through ES, same result :/
Edit: what bothers me is that even tough the first couple of reboots are stable, usually the third or fourth result in a bootloop and or a "process system is not responding" error. Like something is being written or I don't know what at those first boots which causes the erros and bootloops afterwards.
Could this be attributed to my phone not being able to "handle" the leaked 2.3.5 rom?
I had the same issues on my Desire HD with some 2.3.5/Sense 3.5 roms, however once I flashed a 2.3.4/Sense 3.0 one bootloops stopped.
Hi guys, please tell me what the heck I am doing wrong with ICS ROMs because I just feel powerless.
Tried some time ago OnceICS ROM (on 3.12 firmware), then switched to Virtuous Inquisition, then Virtuous Quattro (3.24 firmware) and now I'm on newest OnceICS on 3.24 unlocked firmware.
Every ROM change was dictated by the fact that my ROM kept turning off very randomly - on data transfer (I guess), after sending/receiving SMS, before/after phonecall - no rule, once it worked, another time I had like 10 turn offs per hour. Can't even do a logcat because it mostly happens when I'm out of home, where the signal can or is lower than at home (where I have full and barely no turn offs).
Every ROM change I hope this one gonna work but the problem still remains.
Sitting on supercid, did wipes, superwipes, fix permissions, battery wipe, no OC kernels, changed recovery to 4ext touch..
I flashed OnceICS yesterday I thought it is finally fine. But today it started rebooting like every before. probably today I will flash just once a sense rom like insertcoin, but I have no hope.
What is wrong with my phone? :\
insert-coin is not a de-sensed ROM
Did you by any chance restore data from a backup after flashing the ROM because this can often cause this sort of bugs
Whoops I meant "sense rom like insertcoin" because I tried roms with sense stripped out.
I do not restore data, I do titanium backup, sometimes use it to restore some apps but none of system stuff (contacts are synced by google, sms are restored by Go SMS Pro, everything else I configure on every reinstall). Like right now, I have plain OnceICS with only few apps installed from market but I had turn offs before I installed them too so I don't think they are the problem here :\
Maybe you should install a factory ROM first, to look if it solves your problem..?
tbeelen said:
Maybe you should install a factory ROM first, to look if it solves your problem..?
Click to expand...
Click to collapse
Agreed, try a Gingerbread ROM then you can figure out whether it's an ICS problem alone or possibly hardware related.
Yeah I will probably install gingerbread :/ But, damn, ICS is awesome, I like it very much, especially the way it behaves and looks. It's sad I need to go back to gingerbread
Don't give up, if Gingerbread runs well, just try again (maybe another) ICS ROM.
Cliff Edge said:
Yeah I will probably install gingerbread :/ But, damn, ICS is awesome, I like it very much, especially the way it behaves and looks. It's sad I need to go back to gingerbread
Click to expand...
Click to collapse
It's a bummer but if it's a hardware fault best to find it and get it sorted IMO.
It was fine before I switched to ICS. But ok, tomorrow morining, gingerbread strike back. What's the best 2.3 ROM right now? Because there is quite a mess in "android development" forums because of ICS.
Cliff Edge said:
Hi guys, please tell me what the heck I am doing wrong with ICS ROMs because I just feel powerless.
Tried some time ago OnceICS ROM (on 3.12 firmware), then switched to Virtuous Inquisition, then Virtuous Quattro (3.24 firmware) and now I'm on newest OnceICS on 3.24 unlocked firmware.
Every ROM change was dictated by the fact that my ROM kept turning off very randomly - on data transfer (I guess), after sending/receiving SMS, before/after phonecall - no rule, once it worked, another time I had like 10 turn offs per hour. Can't even do a logcat because it mostly happens when I'm out of home, where the signal can or is lower than at home (where I have full and barely no turn offs).
Every ROM change I hope this one gonna work but the problem still remains.
Sitting on supercid, did wipes, superwipes, fix permissions, battery wipe, no OC kernels, changed recovery to 4ext touch..
I flashed OnceICS yesterday I thought it is finally fine. But today it started rebooting like every before. probably today I will flash just once a sense rom like insertcoin, but I have no hope.
What is wrong with my phone? :\
Click to expand...
Click to collapse
MR. Edge, first let me say I feel your pain I myself went through exactly what you are going through. I thought I was going to have to get a new phone. But then I found this Post:
http://media.xda-developers.com/images/icons/icon2.gif
I know you said you did all these things but it wont hurt at this point to double check yourself and make sure everything is done correctly. I have had my sensation since June and have been rooted since july so I thought I knew everything there was to know about this phone. turns out I didnt lol and I still dont know what I missed but after I follwed this guide step by step I was able to load ARHD 6.1 without any issues. I have been auto off free for 3 days and counting.
and if that dosent work you can still go back to GB and ARHD has a nice rom for that as well. Good Luck
---------- Post added at 11:51 PM ---------- Previous post was at 11:49 PM ----------
Sorry new to posting here is the thread
http://forum.xda-developers.com/showthread.php?t=1472298
I'm on 3.12 F/W and happily run Virtuous Inquisition (or Quattro) and CM7 on the phone.
All the ICS based ROMs are a bit un-stable as they're based on un-released binaries from HTC. As you might tell from the ROMs I listed I'm more into AOSP based ones than Sense ones.
The battery life I have now is better than ever, TBH not certain if that's ICS, Radio or F/W.
gol_n_dal said:
I'm on 3.12 F/W and happily run Virtuous Inquisition (or Quattro) and CM7 on the phone.
All the ICS based ROMs are a bit un-stable as they're based on un-released binaries from HTC. As you might tell from the ROMs I listed I'm more into AOSP based ones than Sense ones.
The battery life I have now is better than ever, TBH not certain if that's ICS, Radio or F/W.
Click to expand...
Click to collapse
For AOSP ROM , I suggest Virtuous Inquisition till CM official released for sensation...
Thanks for answers, I gave up for now, switched to 1.17 fw and cm7. I miss ICS
So far it works fine but not as smooth as ICS. But the most I miss rotation animation
Jesus, what is going on :\ I'm on CM7 right now and it can turn off as well :\ Tomorrow I will install stock rom... Before I started playing with ICS everything was fine, no turn offs :\
If I were in your shoes I would reflash the RUU for your device and rule out a hardware failure. Not to mention if anything is left over from all of your flashes it can lead to problems. Just start over, don't ask for help and then be stubborn about the suggested solutions.
OK I will do so
I was about to post a thread but google pointed me here. I have the EXACT same problem as you do Cliff. I highly doubt it is caused by hardware, and as Tez recommended I followed that guide verbatim. Still having problems. It's so frustrating because I LOVE ICS.
Right now I'm on stock ROM, dedicated to my phone (rubbish Orange PL branding etc.), rooted it just to restore some games.
and it still can turn off from time to time :\ I've had no such issue before trying ICS. Dunno what else I can do.
For me, it's starting to seem more and more like the battery stats are way off. But no matter how many times I wipe them and try to re-calibrate, it still gets way off within a day or two.
Cliff, did your percentages jump around each time you turned your phone back on?
I have these problems too !! I'm going to s off and send to HTC
Sent from my HTC Sensation 4G with Beats Audio using xda premium
Hi
So I have a sensation for a year.
Never been on stock rom.
I tried a lot lot of custom's rom, but I am always ending having the same problem, the phone reboots when someone's calling, or writing a sms.I know it must be a memory problem like I read here and there.
It depnds on the rom, I am now on revelation from sebastian, it's the best I had, 2 weeks without reboot,but since last month it came back, 10 or 15 reboot a day, sometimes 10 in a row.
I have a battery Anker 1900.
On firmware 3.33
I have tried I think everything, from services.jar file (which applies on revelation rom) to factory reset, but nothing.
So now, should I go back to stock rom, will it resolve my problem ?
thanks!
No idea?
Try switching to performance or userspace CPU governor.
If this occurs with every ROM, you can do an ruu and go stock from http://forum.xda-developers.com/showthread.php?t=1672425
Happy to help.
Ok thanks i'll read your link!