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Desire S restarts without reason

Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?

i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece

my phone is being delivered now guy downstairs! will let you know soon

the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8

Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.

chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
Click to expand...
Click to collapse
Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.

nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..

I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?

I had it about once a week

Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App

oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S

I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App

are there any RUU files there that we can flash to have the phone s-off?

I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do

For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.

We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.

I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!

For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...

I had a reset when I was talking for more than 5 minutes

I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.

[Q] HELP: Motorola Triumph randomly restarts!

My Motorola Triumph keeps randomly rebooting and the battery goes from 90% to 7% suddenly sometimes. I had the phone for a week so far and the frequence of restarts is increasing. I don't have any task killer app.
Is it some software that I am using or it's a hardware issue? Do you think I should have the phone replaced by Virgin Mobile?

nemo.mareed said:
My Motorola Triumph keeps randomly rebooting and the battery goes from 90% to 7% suddenly sometimes. I had the phone for a week so far and the frequence of restarts is increasing. I don't have any task killer app.
Is it some software that I am using or it's a hardware issue? Do you think I should have the phone replaced by Virgin Mobile?
Click to expand...
Click to collapse
Is it rooted?
Sent from my VS910 4G using xda premium

Yes it is rooted. Is that a problem?

nemo.mareed said:
Yes it is rooted. Is that a problem?
Click to expand...
Click to collapse
Try charging it all the way and using cwm to wipe the battery stats. That should fix the battery drain. The reboots I would try wiping Dalvik, cache, and last first data if the first 2 wipes don't help at all.
Sent from my VS910 4G using xda premium

Haro912 said:
Try charging it all the way and using cwm to wipe the battery stats. That should fix the battery drain. The reboots I would try wiping Dalvik, cache, and last first data if the first 2 wipes don't help at all.
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
I just figured out the problem has to do with wifi. When I turn it off and use 3G instead the mobile becomes stable (so far). Is anyone facing the same problem or it's just me? Is there a fix?

Does it have a custom ROM on it? I've seen around the forums that there has been issues with the MT and wifi on the ROMs

Haro912 said:
Does it have a custom ROM on it? I've seen around the forums that there has been issues with the MT and wifi on the ROMs
Click to expand...
Click to collapse
No. But the frequency of the reboots increased after I re-installed the original MT stock ROM.
When I first bough the device it restarted once or twice a day. Now it reboots non stop unless I take out the battery. I re-installed the stock ROM from another source but the problem persisted. The problem goes away when I turn off wifi abut comes back when I turn it on.

Sounds like something to do with the kernel, not the ROM... maybe. I had horrible luck with any and all custom kernels for a long while. Although that's just my luck, might not be yours...

Looks like you had a problem from the beginning... Try everything stock, and if it's still there, return it... Wow my first post in years...

I know someone who had the same problem..
switched to the iPhone 4s...

Same here...

Me too...
I have this problem as well. I am going to try the CM7 mod to see if that goes away. I have also isolated it to WiFi.

Problem solved!
kdevine said:
I have this problem as well. I am going to try the CM7 mod to see if that goes away. I have also isolated it to WiFi.
Click to expand...
Click to collapse
Wohooooooooooooo The problem DOES go away with CM7 beta 8 !!!! It's like magic!
Phone no longer reboots randomly
Wifi is stable and does not disconnect or cause the phone to reboot or the battery to heat up
And battery life improved 300%!!! I now charge it every other day with moderate 3g/wifi usage!
I had CM7 for three weeks so far and my frustration turned into happiness! It's just amazing how changing the software makes a HUGE difference!! Before CM7 I always felt like smashing my MT because of the hard time it gave me!
I followed the instructions on: http://www.motorolatriumphhacks.com/

i am having the same problem.I am running cm9 with latest update,out of know where my phone started rebooting on its own or while i was doing something or playing a game and it is doing it more and more.What should i do.

alcapone1130 said:
i am having the same problem.I am running cm9 with latest update,out of know where my phone started rebooting on its own or while i was doing something or playing a game and it is doing it more and more.What should i do.
Click to expand...
Click to collapse
as far as ive seen with both cm7 and cm9, random reboots houldnt be an issue anymore, but for other still having the issue it usually comes from about 4 things over the rest
1. faulty hardware, which normally isnt the case, if faulty hardware was the issue you'd probly be seeing more then random reboots, but its still possible
2. Rom didn't take correctly during flash, either by chance, or because the phone wasent properly cleared and now settings are "head butting"
3. Running a custom rom in which you can adjust the cpu and the settings are either to low or to high, both can cause reboots
4. Most common one ive seen by far outta them all, Apps, certain apps especially after some updates will "play tricks" on the device and for some reason cause reboots sometimes, usually the next update of said app will resolve the issue but not always, so if you find an app thats the culprit you can notify that apps developer
you can always try and go back to 100% stock and see if the issue is still there but if your like me you probly hate the stock froyo by now lol
It may seem painful or whatnot but unless you find exactly what may be causing the reboots the best bet overall would be
Do a complete Fresh install of whatever rom you use, dont flash anything besides the rom and gapps if needed, also dont restore any backups yet, just to be sure
Once the fresh new rom is booted i turn the phone off then back on for safe measures lol
Now if you can lol try running the phone with No aftermarket apps besides any/if any that came on the rom, if the problem is gone you know for sure here that it was one of your apps
then 1 by 1 install your apps and give it some time in between app installs to see if the problem comes back and hopefully this way if it does youll know which app is causing troubles

FAQ
To quote directly from my FAQ,
"Reboots on Android are a pain, and can be attributed to multiple sources. I’ve been able to successfully reduce the amount of reboots that I get, but never eliminate them… Anyhow, here’s some troubleshooting information:
1. Format SD card in Windows (back up your SD card data first!) Make sure you format to FAT32. Don’t try formatting it in Linux. I have done this before and the phone wouldn’t boot up!
2. Slightly overclocking prevents some freezes.
Under Settings > Cyanogenmod Settings > Performance overclock the max speed to around 1300-1400ish. This should speed the phone up, but not to the point of the thing overheating
3. Fix SD Card permissions. Do this by booting into Recovery (You can do that if you have this ROM installed) and go to advanced > Fix SD card permissions. Now reboot.
4. Do not use Firefox, except the Nightly builds. Firefox has went through drastic speed and performance improvements recently, but the older builds, despite being called stable, are so slow, they will make the phone freeze and reboot. Yes, this includes Aurora. UPDATE: All Firefox versions except stable (ironic, eh?) have been used by me personally and have not made my phone reboot. Make sure you’re on at least version 14. (This one doesn't apply as much anymore, I need to update my FAQ!)
5. Give the phone a break from time to time. After intensive gaming for hours on end, the phone will often reboot while exiting a game.
That’s all the tips I have. I managed to drastically reduce my reboots by doing these, but not eliminate them completely. I hope g60madman or mantera find some hidden timeout value in the kernel (if one exists, like the auto reboot on BSOD in Windows) and either lengthens the timeout value or disables automatic rebooting so if this is a kernel panic, we may see the debugging details and upload them to fix some crashes.
6. Make sure that you have the VM heap size set to be adequate enough. I recommend at least 24 MB, preferably anywhere from 32 MB and up if you want the phone to last a while without rebooting.
7. Sometimes a cache wipe and dalvik cache wipe are needed to stop bootloops. Unfortunately, every once in a while, you may start getting bootloops. This usually due to some sort of corruption in the cache or dalvik cache. You can safely clear them through Clockworkmod Recovery without loosing any data, and this usually fixes the problem. If not, do a factory reset through Clockworkmod Recovery and reinstall this ROM."

Help please! Just installed Android Revoluation HD, now won't turn on?

I have s-off, rooted, was using insertcoin...Just thought I'd install the Revolution ROM. Did the wipe and then installed ROM. EVerything seem to be fine and it rebooted. Then I reinstalled apps through titanium backup.
When I was using the phone to call...after a minute or so...it started to make this long tone sound and everything freezes. It seem to reboot...and back to working again. I thought it was due to some apps still being reinstalled?
In any case, when I made call again...again after a minute or so..it started making that same tone....and it turned off.
Now, it won't respond at all. I tried pulling out battery...no matter what I do...the phone will not turn on.
please help! Is this bricked? I pretty much followed all the steps. I selected stock kernel instead of custom when prompted.

newr said:
I have s-off, rooted, was using insertcoin...Just thought I'd install the Revolution ROM. Did the wipe and then installed ROM. EVerything seem to be fine and it rebooted. Then I reinstalled apps through titanium backup.
When I was using the phone to call...after a minute or so...it started to make this long tone sound and everything freezes. It seem to reboot...and back to working again. I thought it was due to some apps still being reinstalled?
In any case, when I made call again...again after a minute or so..it started making that same tone....and it turned off.
Now, it won't respond at all. I tried pulling out battery...no matter what I do...the phone will not turn on.
please help! Is this bricked? I pretty much followed all the steps. I selected stock kernel instead of custom when prompted.
Click to expand...
Click to collapse
Try to boot with adb.
Sent from my HTC Sensation Z710e using xda premium

Hi...I am trying to install the new SDK package...but I do have the older ADB and when I tried it..it first says ADB sever out of date...then started daemon...and attached list showed nothing?
When I plug the phone in...there's no response from the PC..it won't beep or show anything connected on USB!

I just tried to run adb after installing the latest sdk package. Running adb from the platform-tool directory...the device listed is empty....doesn't seem to be recognizing the phone!
Any other ideas? Is this completely bricked?

I wouldn't call it a brick per se, but this has happened to more Sensations than you may realize. Most people who've reported said they went to bed (phone on or off the charger) and when they wake up, it just won't turn on.
Honestly, I believe it's a random catastrophic hardware issue. I think some Sensations are faulty and have a lower temperature threshold or something, not sure, but what you described seems hardware related.
Edit: Just reread about that tone. A long tone? Although you were on a phone call so it's no guarantee, something like a long speaker tone or a screen spazzing out (I work in electronics) tend to mean something hardware related. Again, not 100% solid, but that's how it usually turns out.
Also, don't believe this happened because you flashed a different rom or something, there is just no way flashing a rom would kill a phone. If that were true, normal software updates or factory resetting could cause the same thing, and they simply don't.

Yes..it could be hardware related? The thing is, if it's bricked...I would think this wouldn't boot into the new ROM at all.. mine booted to the new ROM and I was able to restore all the apps...but all of a sudden while on the phone...I heard this long tone from the phone....then it just turned off.
The problem is, since this is rooted...doesn't it void waranty? Also, I am in Canada using a t-mobile phone I bought from the States...so I can't really bring it back to fix?
Wonder if I could get HTC to fix it?
It basically just died...battery was 100% when I was updating.
Any suggestion of what I should do?

newr said:
Yes..it could be hardware related? The thing is, if it's bricked...I would think this wouldn't boot into the new ROM at all.. mine booted to the new ROM and I was able to restore all the apps...but all of a sudden while on the phone...I heard this long tone from the phone....then it just turned off.
The problem is, since this is rooted...doesn't it void waranty? Also, I am in Canada using a t-mobile phone I bought from the States...so I can't really bring it back to fix?
Wonder if I could get HTC to fix it?
It basically just died...battery was 100% when I was updating.
Any suggestion of what I should do?
Click to expand...
Click to collapse
take off the battery, SD card, SIM card and then put them back again.....try to press power+volume down (even power+volume up & down, all buttons) to see if you can log into the recovery...I don't know if this works but since your phone is almost dead, you won't lose anything to try any method...Do you think so?
If anything you have tried does not enable the phone to work normally again, please try to turn to some body who can check and repair the hardware of your phone for help...It could take a long time to send it back to HTC.....
Hope everything is going well with you.

Nothing works..I've tried taking out Battery..talked with HTC and they tried that with me too...but basically the phone is completely unresponsive. I am just wondering if it's a problem with the ROM or if it's a hardware thing. It seems strange it booted up ok and then had this long beep/tone thing.
There seem to be one other person posted in Q&A experiencing exactly the same thing...he was using revolution 6.6.3 and also had that sound and now it won't turn on!
I have talked to HTC and got a repair ticket...not sure if anyone locally can fix it...just wonder if HTC will have problems with it being rooted and all.

He was running ARHD 6.6.3?! I just downloaded it, now I'm weary to flash O.O

@newr
can you try one thing?
Remove battery ,sdcard, then connect the phone to power outlet using usb then try to power on the phone.?
If it doesn't turn on then remove the back shell too and try to power it on again?
sent from my blazing fast pyramid through sonic waves

Thanks for the suggestion. But again nothing happened. I've tried taking out SD, SIM, battery...with or without cover. Nothing turns the phone on...also no light when charging. It's like the phone is just dead?
There's one other post by someone on the forum that says his phone doesn't turn on..and it seem to happen the exact same way. He said he was running 6.6.3 and then all of a sudden a long beep/tone...then stuck..so turned it off and won't turn on again. Haven't seen any update / resolution there neither!
I am still not sure if it's a ROM problem or if it's a hardware problem. The thing is, the ROM did get installed and was rebooted...in fact, I used Titanium to reinstalled all the apps...unless restoring some data for things like bluetooth settings, desktop etc..causes it...which was fine when I restored it for InsertCoin...I don't understand how a ROM could cause a phone not to turn on at all?
I guess unless there are other ways to fix this..looks like it's sending back to HTC...hopefully they can't fix it neither and just send a different phone since if they turn it on and notice I have it rooted and S-On..they might just blame it on that!

[Q] Freezes / Goes to Lock Screen / Status Bar is Wiped Clean / No Service

So as the title states my phone has been doing this lately and i am unsure why. This will happen when my phone is just setting there and i am not playing with it. It will also happen when i am in the middle of something which is frustrating. I want to say this happens 3-5 times a day that i know of.
Phone Info...
Verizon
Rooted with stock ROM
I deleted some bloatware apps that was said to be safe
I also deleted some files so i do not get OTA updates anymore hmmm...
I cant remember when this started happening but i am assuming i brought it upon myself lol
Freezes / Goes to Lock Screen / Status Bar is Wiped Clean / Has No Service / Then back to normal in about 20 seconds???
If anyone is experiencing the same thing i would love to hear a fix or even an explanation of what it is?
Let me know if there is any other information i can give to make this easier to answer.
Thanks!

Yeah, it's a spontaneous hot reboot. Happens to me once in a rare while too but I've yet to figure out a pattern behind it.

x-y-no said:
Yeah, it's a spontaneous hot reboot. Happens to me once in a rare while too but I've yet to figure out a pattern behind it.
Click to expand...
Click to collapse
Awesome!... well not awesome but i am glad you share my pain. May I ask... Are you rooted?

Yes. Running CleanRom 2.5. But I haven't noticed a correlation of the hot reboot issue to any ROM. Had it happen to me in Beans and also even rooted stock. Didn't have unrooted stock long enough to know if it happens there.

I was only stock for like a week or so and i don't remember it happening then but according to this forum i found people say it has happened while completely stock unrooted...
http://forum.xda-developers.com/showthread.php?t=1788211
I have deleted some apps i guess ill just wait and see, no one seems to know what causes this...

[Q] LG G2x restarting during CWM

Hey everyone! First post on the xda forums. I apologize if someone has already covered this issue but I havent been able to find anything about it. I've been rooting phones for a little over a year now, started with my good old LG Optimus T, and most of the time everything went perfect unless a ROM gave me fits. Now I'm onto the LG G2x and I love the phone but I'm having issues with CWM and running ROMS. The biggest issue is that when I boot into Clockwork Recovery, my phone sometimes restarts once the backlight times out, which is really odd and super annoying when I'm trying to install a ROM or do anything else. Everything is usually fine if I just keep touching the screen while its doing anything because I'm keeping the backlight active. I feel as if I installed recovery wrong. I first installed it using the CWM app which seems like a no-no, and since then have installed it with NvFlash, which hasn't changed anything. Can anybody maybe explain why this is happening? I'm also having issues getting any ROM to be reliable, every one I've tried will maybe work for a little bit, but after a while will just get into a loop of starting up, working for a bit then my phone restarting and its just the same loop over and over again. I'm wondering if that can be attributed to CWM. Anyways, sorry for the long post. Can anybody help me? Thanks