Can't register my phone as dev phone - Windows Phone 7 Q&A, Help & Troubleshooting

The phone is recognised by Zune, but the tool to set de phone as dev phone can't recognise the phone as connected by USB, always getting error.
What can I do?

Vancete said:
The phone is recognised by Zune, but the tool to set de phone as dev phone can't recognise the phone as connected by USB, always getting error.
What can I do?
Click to expand...
Click to collapse
Make sure you have the latest Zune, make sure that you sync the phone first and sing in to Zune (not as Guest). Also try a usb port on the back of your computer.

Doesn't work...

Vancete said:
Doesn't work...
Click to expand...
Click to collapse
Try another PC then

Don't let your phone go to sleep mode. Next are registered in AppHub? Try other USB port. And yeah when you register your phone, open Zune as well.

Vancete said:
The phone is recognised by Zune, but the tool to set de phone as dev phone can't recognise the phone as connected by USB, always getting error.
What can I do?
Click to expand...
Click to collapse
Exactly what error do you receive? Also, do you have the SDK 7.1 tools installed from the apphub?

LiFePo4 said:
Exactly what error do you receive? Also, do you have the SDK 7.1 tools installed from the apphub?
Click to expand...
Click to collapse
Yes. What does the error say EXACTLY? And in my experience, here's the best set of steps to unlock as Dev:
1. Remove old Windows Phone SDKs and old Zune Application
2. Restart after removal
3. Install latest Windows Phone 7.1 SDK (create.msdn.com) and Zune sfotware
4. Restart after installation
5. Load up Zune software.
6. Connect phone/device via usb. Be sure device is not "screen locked" (slide screen up) and then verify device is viewable in Zune software.
7. Open Start => All Programs => Windows Phone SDK 7.1 => Windows Phone Developer Registration
8. Login and Register Device.
If you can do every step successfully, and the device does not register, there may be something wrong with your device or your account. Also - you can only have 3 devices with a standard development license from MS.

Related

Fastboot not working with windows 7 beta

I recently crashed my vista hard drive and decided to give windows 7 a try, its working wonders right now. The only problem is that I'm trying to put Nandroid back up on my computer again. I am at the step of trying to get the fastboot loader. It worked on Vista, but now it is saying that the "Driver is not intended for this platform." Is that due to windows 7? Is there a work around for this? Any help would be amazing, thanks.
I used Fastboot on Win7 7100 build yesterday, and it worked fine. Did you set everything up according to this post:
http://forum.xda-developers.com/showpost.php?p=3311708&postcount=2
This is all that I did, and everything worked flawlessly. Good luck.
hmm..yeah, i did do everything according to the tutorial exactly, do you have email, aim, gmail, etc? could you help me?
use the newest driver in this SDK..
http://developer.android.com/sdk/1.5_r1/index.html
If you dont see the ADB Device or whatever its called in the device manager you need to delete a generic volume and scan for hardware changes.... HTC talks about it here. I had to do it also...
http://www.htc.com/www/support/android/adp.html
Troubleshooting
fastboot.exe (on Windows) doesn't detect the ADP device properly
In some cases, Windows detects the ADP1 bootloader as a USB mass storage device, preventing fastboot.exe from accessing it. To resolve the issue, you can dissociate the USB Mass Storage driver from your ADP1 on your Windows machine and install the proper driver instead, as described in the steps below:
1. Boot the device into fastboot mode, as described above, and connect the device to your machine over USB.
2. Navigate to Start > Control Panel > System > Hardware > Device Manager > Universal Serial Bus Controllers. Observe that the ADP device is listed as a USB Mass Storage Device.
3. Right-click USB Mass Storage Device and select Uninstall. Windows then prompts you with a "New Hardware Found Wizard" message. If Windows doesn't prompt you, you can manually re-detect devices by selecting Action > Scan for hardware changes.
4. Install the USB driver included in the Android SDK, as described in Setting up a Device for Development on the Android Developers site.
thanks southsko, i'll try this and let you guys know how it works.
I tried your method Southsko, but it didnt work for me. I think the problem is that windows 7 refuses to install the driver for the htc dream, because its not "intended for this platform" is there a way to force it to install the driver? or manually install the driver?
When I wrote that tutorial it was using Windows 7 beta. I have also used it since I upgraded to Win7 RC, so I know that it can work. Did you make sure to install driver when the phone is connected and booted to the boot loader screen? Windows sees the phone as a different device when connected normally and at the boot loader. When I installed the driver It popped up with the message that it was for a different version, but it gave me an option to install it anyway. Are you logged in to Windows with admin rights?
i had the same problem earlier tonight, i figured since i was running win7 i might as well try using the virtual xp out. I started the VM up and the attached the phone using the drop downs and it worked flawlessly.
yup .. it's working fine for me too.. if you are using 64 bit version ... u need to use the 64 bit usb driver too... u can get it here
http://forum.xda-developers.com/showthread.php?t=446274
Also you may have trouble installing it in Windows 7 unless you turn off driver signing at boot menu. Hit F8 and select no driver signing and you should be able to install it no problem... u will also have to disable driver signing each time you plan on using adb/fastbboot
foxlin said:
I tried your method Southsko, but it didnt work for me. I think the problem is that windows 7 refuses to install the driver for the htc dream, because its not "intended for this platform" is there a way to force it to install the driver? or manually install the driver?
Click to expand...
Click to collapse
When choosing the driver software, make sure you select the "x86" folder instead of usb_driver or any parent folder. This is because the wizard search sub directories in alphabetical order, and will stop when it find the driver for x86-64(amd64). Then it will simply tell you "not intended for this platform" without looking in the x86 folder.
Also, you do not have to disable driver signing for this to work.
trmacdonal said:
When I wrote that tutorial it was using Windows 7 beta. I have also used it since I upgraded to Win7 RC, so I know that it can work. Did you make sure to install driver when the phone is connected and booted to the boot loader screen? Windows sees the phone as a different device when connected normally and at the boot loader. When I installed the driver It popped up with the message that it was for a different version, but it gave me an option to install it anyway. Are you logged in to Windows with admin rights?
Click to expand...
Click to collapse
I am in bootloader mode, and I am an admin. It didn't give me the option to install it anyways. That is interesting. I am currently still using the windows 7 beta. I have tried manually selecting the specific driver files. It is still not working, any other ideas?
I finally got it! thanks everyone. The solution was instead of having it search through the files, there is actually an option below it to pick the driver from a list, the list wasnt the right one originally, then i manually changed the directory and it worked. Thanks for the help everyone!
billc.cn said:
When choosing the driver software, make sure you select the "x86" folder instead of usb_driver or any parent folder. This is because the wizard search sub directories in alphabetical order, and will stop when it find the driver for x86-64(amd64). Then it will simply tell you "not intended for this platform" without looking in the x86 folder.
Also, you do not have to disable driver signing for this to work.
Click to expand...
Click to collapse
How come when I installed this on Beta I got the message that I could not install a non-digitally signed driver? I was not able to install it myself until I disabled it at boot... maybe the 32 bit version is signed.

NEED Help on ZuneUSBConnection.dll and ZuneWlanCfgSvc.exe

Dear Friend,
I seeking some help from you. I'm having touble to Sync my HTC DH7 with ZUNE.
My PC currently using Windows 7 64bit. I already install ZUNE for 64bit. unfortunately my phone was not recognize by my ZUNE software.
I've ran the Zune Device Utilities to determine the problem. and on the FILE tab, it shown that : ZuneUSBConnection.dll and ZuneWlanCfgSvc.exe was missing.
I already try to Google it... unfortunately not on my side.
Whoever have this file and dont mind to share, it would be pleasure to
say thanks so much for your help.
Regards.
Azman Ishak.
try uninstalling and reinstalling zune. maybe your anti virus deleted them thinking they're viruses?
The Gate Keeper said:
try uninstalling and reinstalling zune. maybe your anti virus deleted them thinking they're viruses?
Click to expand...
Click to collapse
Hi there... I already:-
1. Format my HTC HD7 sdCard - Done
2. Flash My HTC - Done
3. Change my OS from Windows 7 32bit to 64bit, vice versa - done.
4. Used the correct usb cable - Checked & Done
5. Soft Reset and Hard Reset the phone - Done
6. Restore to factory setting - Done
7. Remove and install ZUNE - Done
All has been done. But still failure..
anti virus? what are you using?
The Gate Keeper said:
anti virus? what are you using?
Click to expand...
Click to collapse
I'm not using any antivirus. and my pc is only used by me. quite tough for me to find the solution. the phone completely work with zune past few month. but now.. everything goes fakap. I was able to install any apps from market place without problem.. (which means, the sistem or the sdcard is good) but unable to be detected by ZUNE software.
only thing i can think of from here on is to completely wipe all memory of the phone from your pc and try again. in zune on the desktop > settings (top rightish) > phone tab > "forget this phone".
then connect the phone to the PC and start up device manager (start, type it into search). you should see your phone come up there. if it doesn't, try a different usb port. if it does, right click on it and uninstall. when uninstalling also delete the driver itself (should be a checkbox asking).
then restart PC and try to sync again.
if this doesn't work... my final 2 suggestions are wait till the update, or claim under warranty for a new device.
The Gate Keeper said:
only thing i can think of from here on is to completely wipe all memory of the phone from your pc and try again. in zune on the desktop > settings (top rightish) > phone tab > "forget this phone".
then connect the phone to the PC and start up device manager (start, type it into search). you should see your phone come up there. if it doesn't, try a different usb port. if it does, right click on it and uninstall. when uninstalling also delete the driver itself (should be a checkbox asking).
then restart PC and try to sync again.
if this doesn't work... my final 2 suggestions are wait till the update, or claim under warranty for a new device.
Click to expand...
Click to collapse
Hi there,
Thanks so much on your help and troubleshoot. I already followed your instruction. unfortunately still got the problem.
Here's some print screen for you.

Computer won't recognize phone

I've installed HTC Sync, the Android SDK, but nothing, I get an error and the computer never recognizes the phone.
Any suggestions?
In the device manager, it says unspecified android device, and I can't install any drivers to fix it.
harlenm said:
I've installed HTC Sync, the Android SDK, but nothing, I get an error and the computer never recognizes the phone.
Any suggestions?
In the device manager, it says unspecified android device, and I can't install any drivers to fix it.
Click to expand...
Click to collapse
I would download the android sdk. This has all of the android drivers. Download it and open it to install drivers. Then plug your phone in and select disk drive.
klquicksall said:
I would download the android sdk. This has all of the android drivers. Download it and open it to install drivers. Then plug your phone in and select disk drive.
Click to expand...
Click to collapse
He said he downloaded the SDK in the first post. I would uninstall all, reinstall, reboot, and then use a different port/cable if necessary.
I just saw that. Maybe try the phone on another computer to make sure its not the computer.

Samsung WP7 USB - to - PC not being recognized ?!?!?

Hi all !
This is so simple but it is driving me crazy.
I run Win 7 X64 and have a new [ network unlocked ] Samsung Focus 2 SGH-i667 phone.
No matter what I do, the PC will not fully recognise the phone when it is usb connected to the PC.
Zune *does* see it
Kies [ latest version ] does *not* see it.
Windows Phone 7 Developer Tools does *not* see it.
Windows *partially* does see it but it does not load the "Qualcomm CDMA MSM" drivers - as such,developer unlocking so as to side-load application XAP's is impossible.
I have tried numerous USB cables / numerous different USB ports / the *latest* Samsung USB drivers / forcing Windows Update / even a clean machine etc..... all to no avail.
I plug the phone in, it starts to load the driver and then it comes up with Device Driver not found - I let Windows Update do its thing, but still no go.
Please Help !
This is such a simple thing,
How can I make Win 7 X64 *see* my Samsung WP7 phone fully so that I can developer unlock it to side-load application XAP's ?
All help will be hugley appreciated.
Ben
I pl
my first suggestion would be to remove all the drivers you have installed and get it working correctly with zune, the best way I find to do that is use This program, it lists all USB devices, delete all the ones that maybe associated with WP, delete and uninstall!
then remove zune
install zune, restart then plug in your phone, see what happens then, for now, forget any other driver you may think you need,
dazza9075 said:
my first suggestion would be to remove all the drivers you have installed and get it working correctly with zune, the best way I find to do that is use This program, it lists all USB devices, delete all the ones that maybe associated with WP, delete and uninstall!
then remove zune
install zune, restart then plug in your phone, see what happens then, for now, forget any other driver you may think you need,
Click to expand...
Click to collapse
Hi RC
Genuinley - many thanks for helping out.
Did what you suggested - everythinhg is clean as a whistle - still the same issue - Zune sync's and see's the phone, but Win 7 X64 see's some of it but not enough for the developer unlock [ chevronwp7 ] to proceed - it jusy comes up with the error saying something like cant connect via usb - try re-opening zune etc.....
Please see the attached " devices.jpg " to see what my system is " seeing " .
My phone is a newer Focus 2 SGH-i667 WP7.5 phone - maybe its too " new " ?
Any help will be grealty appreciated.
Thanks again,
Ben
ben ifin said:
Hi RC
Genuinley - many thanks for helping out.
Did what you suggested - everythinhg is clean as a whistle - still the same issue - Zune sync's and see's the phone, but Win 7 X64 see's some of it but not enough for the developer unlock [ chevronwp7 ] to proceed - it jusy comes up with the error saying something like cant connect via usb - try re-opening zune etc.....
Please see the attached " devices.jpg " to see what my system is " seeing " .
My phone is a newer Focus 2 SGH-i667 WP7.5 phone - maybe its too " new " ?
Any help will be grealty appreciated.
Thanks again,
Ben
Click to expand...
Click to collapse
if its syncing with zune then your at least half way there, did you leave zune open when using the XAP deployer? did you install the full SDK? I know there are "smaller" packages out there but where theres doubt there are potential problems, we need to turn them in to real problems or rule the out so uninstall whatever SDK you used, make sure the full SDK is re installed.
Im actually about to try installing my Focus S on a brand new Win 8 x64 system So ill double check all the steps but I didn't think we needed the Samsung drivers to XAP install, I thought that was cab updates and QPST stuff.
Anyhow, make sure zune is running and is synced, make sure you remove and reinstall the full SDK and get back to me, ill check all the steps today
its connected to win 8 at the moment, no zune, no SDK and its installed as a portable device (Samsung SGH blar blar) im just getting the zune package, ill sync it, then ill install SDK and attempt some XAP deploying
dazza9075 said:
if its syncing with zune then your at least half way there, did you leave zune open when using the XAP deployer? did you install the full SDK? I know there are "smaller" packages out there but where theres doubt there are potential problems, we need to turn them in to real problems or rule the out so uninstall whatever SDK you used, make sure the full SDK is re installed.
Im actually about to try installing my Focus S on a brand new Win 8 x64 system So ill double check all the steps but I didn't think we needed the Samsung drivers to XAP install, I thought that was cab updates and QPST stuff.
Anyhow, make sure zune is running and is synced, make sure you remove and reinstall the full SDK and get back to me, ill check all the steps today
its connected to win 8 at the moment, no zune, no SDK and its installed as a portable device (Samsung SGH blar blar) im just getting the zune package, ill sync it, then ill install SDK and attempt some XAP deploying
Click to expand...
Click to collapse
Thanks - I'll do that and report back - look forward to hearing how you go at your end too.
Ben
ok, exact step by step - clean install of win 8
plug phone in (device manager lists it as a portable device - Samsung SGH-i937)
Download zune 4.8 and install, it will ask you to unplug the device so unplug it
plug in device and sync it properly
turn off zune
download and install the full 7.1 SDK note that it will throw up all sorts of errors, just install it anyway
don't restart
then download the SDK 7.1.1 patch, that will let it run on windows 8
don't restart
turn on zune and sync (note that device manager still lists it as a portable device - Samsung SGH-i937)
open up application deployment from the sdk and upload your XAPs (assuming you have it unlocked that is?)
the mere fact that is installing other drivers tells me its maybe conflicting, remove all traces of the drivers using USBDVIEW, also uninstall them, check the add remove programs in the CP and remove anything in there as well, the strange thing is I get those drivers installed when I mess about with the low level hardware using QPST, oh try a different USB port as well, not on the same bank, use a different set if you can.
dazza9075 said:
ok, exact step by step - clean install of win 8
plug phone in (device manager lists it as a portable device - Samsung SGH-i937)
Download zune 4.8 and install, it will ask you to unplug the device so unplug it
plug in device and sync it properly
turn off zune
download and install the full 7.1 SDK note that it will throw up all sorts of errors, just install it anyway
don't restart
then download the SDK 7.1.1 patch, that will let it run on windows 8
don't restart
turn on zune and sync (note that device manager still lists it as a portable device - Samsung SGH-i937)
open up application deployment from the sdk and upload your XAPs (assuming you have it unlocked that is?)
the mere fact that is installing other drivers tells me its maybe conflicting, remove all traces of the drivers using USBDVIEW, also uninstall them, check the add remove programs in the CP and remove anything in there as well, the strange thing is I get those drivers installed when I mess about with the low level hardware using QPST, oh try a different USB port as well, not on the same bank, use a different set if you can.
Click to expand...
Click to collapse
Hi dazza
In your Device Manager, do you get any " yellow flags " like I do with the .jpg I posted above ?
Ben
ben ifin said:
Hi dazza
In your Device Manager, do you get any " yellow flags " like I do with the .jpg I posted above ?
Ben
Click to expand...
Click to collapse
nope, I don't sorry.
have you played with the diagnostic tool at all? perhaps changed the USB mode?

Can't get internal SD to mount on computer

When I plug my phone in I have no way to transfer files to and from the Nexus 5. Nothing comes up. Tried updating the drivers, but nothing works. Please help.
I haven't been able to do this either, anyone wanna help?
connect phone to pc via usb
go to Device Manager
right click anything that looks like the phone and uninstall drivers
unplug phone
restart pc
connect phone to pc via usb
let it install drivers automatically
fixed?
Sent from my Nexus 5 using xda app-developers app
n7of9 said:
connect phone to pc via usb
go to Device Manager
right click anything that looks like the phone and uninstall drivers
unplug phone
restart pc
connect phone to pc via usb
let it install drivers automatically
fixed?
Click to expand...
Click to collapse
Nope, still nothing. My Razr HD comes up fine, but not the Nexus 5. Think it's a conflict in drivers?
Tweaken said:
Think it's a conflict in drivers?
Click to expand...
Click to collapse
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475
n7of9 said:
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
Sweet, that did it. Uninstalled Motorola drivers, uninstalled Google ADB driver, restarted, plugged in phone, voila!
Tweaken said:
Sweet, that did it. Uninstalled Motorola drivers, uninstalled Google ADB driver, restarted, plugged in phone, voila!
Click to expand...
Click to collapse
n7of9 said:
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
Thank you n7of9 the link you provided worked for me.
Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.
This worked and also fixed another popular issue
Not only does this fix the MTP connection issue to move folders to root folder. But it also now allows me to see the preview thumbnails of my media! This was a huge problem on my other phones and many many people including me were never able to fix that. All the ideas to get around or create USB Mass Storage instead of MTP after 4.1 were fails.
Cosmicevo said:
Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.
Click to expand...
Click to collapse
Cosmicevo said:
Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.
Click to expand...
Click to collapse
Worked perfect, thanks
what worked for me
In windows 8.1
I plugged in my nexus and browsed to device manager in control panel
I uninstalled the device (and deleted the driver)
I unplugged the nexus 5
I plugged it back in
Windows recognized it as a proper MTP device
I think the problem was something to do with windows recognizing it as an ADB device (I had installed the toolkit before etc)
This fixed it for me
openlatedotorg said:
Worked perfect, thanks
Click to expand...
Click to collapse
Hi,
I did all the steps mentioned, and ran the driver test - everything works fine, success.
However, I still cant see my device in "This PC"...
What is even more weird, that it only disappeared couple of days ago, and I didnt do anything to my computer at all....
Any other way to get devices to show? (Nexus 10 or Nexus 4 stopped showing too).....
Maybe problem is that it is being shows as ACER ADB Interface? But i cant change that to MTP anyway..

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