I posted the following item in the "Beginners instructions thread" last week, but only one person has responded. I am trying to repost again in the hope that more people will see it and that someone will have experienced this previously:-
I have read countless threads on this site and have finally decided to upgrade my O2 XDA from WM5 to WM6.
I have found the instructions for doing this, but have fallen at the first hurdle.
The mobile update utility cannot connect to my Wizard, (error 222). I am still able to sync with active sync, so my pda is seeing and being seen by the pc.
Is there anything that I can do to at least get started please?
P.S. I have tried downloading lokiwiz, but that doesn't work either. I tried searching google for it, but that only brings me back to this site.
Is it actually possible to upgrade or am I missing something really stupid?
P.P.S
I have now done a hard reset. The only thing that I have changed is the date and time. This is now an O2 Exec, completely as it came out of the factory. I am using Active Sync 4.5. Why can I not connect to the button rom?
im not too sure what your issue is but i think you will get an answer on ppcgeeks.com. i use this site and that one. you have a lot of experts between the 2 sites
Thanks aman1127, my main problem is that the mobile update utility cannot connect to my Wizard, (error 222). I am still able to sync with active sync, so my pda is seeing and being seen by the pc.
I have read all the warnings about turning your Wizard into a brick, I can't even get it to do that!
I have checked the help tab on the Mobile Updat Utility, but that gives me "error 404"
Is there a proper way to upgrade my device using software and instructions that are up to date?
I'll have a look at the other site as well. Many thanks for your help.
I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
same problem
I'm having the same problem. Today is my first attempt to ever flash a tp2 phone and I get the fatal error dialog (see below).. what is going on?
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Fatal Error
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Hard-SPL is for non-commercial purposes only, we have detected that you appear to already have unlocked another device, if you wish to unlock commercially, please e-mail [email protected] or [email protected] to discuss solutions; However if this is your first device, then please ensure that the radio is turned ON and retry
---------------------------
OK
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archimedesjs said:
I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
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Click to collapse
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
I finally got a response back after my inquiry to the support site. They didn't explain HOW it happened, but they asked for my IMEI # and supposedly they're going to remove it from the "already unlocked" lists or whatever. Hopefully it will work, I'll report back next weekend when i will get some more free time to attempt an unlock.
I have sprint. I created a support ticket on on their site along with my phone imei# yesterday... still awaiting for their response.
THE-COPS said:
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
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Even on windows Vista, you shouldn't be having a problem using the unlocker.
I do know that a friend of mine tried using the HSPL Unlock on his computer, and kept running into problems. Turns out his phone was trying to sync with WMDC while he was unlocking.
Have you by any chance tried Plugging the phone into the computer. Let the phone completely sync with WMDC, then go into settings and deactivate auto sync. from this point you should be able to Do the unlocker without having any problems.
The problem I'm having isn't WMDC, it's the exe file within the zip. It will extract on the phone, but when I copy it over to desktop, a file with 0 bytes appears and becomes unaccessable. If I unzip it on the PC, no file appears. They said that AV programs will think it's a virus and prevent it from even showing up. So I disabled Windows Defender and Spybot, yet the same problem still happens. See, the PC with Vista is my sisters. I have XP on mine but no internet (except for VZ broadband on my phone, but that cant be used in this case). Everytime I use Vista, the damn thing irritates the hell out of me. Is anyone familiar with the services that run on Vista? Perhaps maybe you know what else needs to be turned off. There are no other AV programs except Norton Internet Security, and that isn't even enabled. I dont think that would do anything anyway since it's for incoming internet data streams.
Same Deal
I have a sprint tp2. never tried to flash before, ever. Have donated over 40 dollars now to olipro and feel pretty ripped. every time I do everything step by step active sync to the cab file download...but oh yes...the "fatal error" message every time. I'm sick.
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
archimedesjs said:
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
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Click to collapse
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
I gave up on this. Just going to stick wiith the stock ROM and upgrade to VZ 6.5 ROM. This is too much of a headache for me. I dont remember unlocking ever being this difficult on a device.
jerdog said:
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
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Click to collapse
I had no problems at all. Running windows vista ultimate on my home computer. These are the exact steps i took....Disable all antivirus and antispyware before you download (because it give a false positive and will delete some of the contents of the download), download the file to my desktop, allowed my device to completely sync, ran the exe file, followed the prompts and Unlocked the phone. I did use the paid unlocker though to do the sim unlock but I used the free unlocker for hspl. Make sure your not on a work or public network where someone else may have unlocked a phone. I read somewhere that it also prevents unlocks if someone on the same network unlocked a phone. Hope this helps.
I dont know if this is the right way to ask this question, or the ringt place in the forum. I just know ive always found a lot of answers here before and now ive come to a dead end. Ive had a problem with my samsug sgh-i780 for atleast six months that i cant fix. I try to every once in a while, but just end up extremely frustrated and agitated. So, this time the same thing happend again, but i am willing to try and do something productive instead and vent my anger and problem here instead
The problem with the phone is that it refuses to connect to the internet. But only specific programs on the phone. Most of them connects perfectly, both via GPRS and WIFI. The problem is the programs that are from microsoft. They all promply refuse to acknowledge any connection whatsover to the internet.
I use WM 6.1, its not the shipped OS but i've updated it with samsungs official updating rom. So, the programs that refuses are IE, windows marketplace, windows update,the built-in podcasts and rss-reader program, maybe some others.
However, these programs COMPLETELY REFUSES to connect. Almost INSTANTY an alert window with "no connection avaliable. please change your settings or try again." or something similar pops up. Immedietly. Extremely provocing to me, since I know theres both a working gprs and wi-fi connection that ALL the other programs (opera (3 different versions)), coreplayer, etc can use, and do USE flawlessly all of the time. Gah, even writing about it drives me crazy
So anyways. Ive googled this thoroughly on SEVERAL occasions, ive gone through every single internet setting i've found on this mobile phone and changed it back and forth on several occasions, ive searched and searched this forum several times but ive ended up with nothing to guide me in troubleshooting/fixing this and i feel like my next step is throwing it into the wall. Wich wouldnt really SOLVE the problem... but atleast eradicate it
Long post, my bad, ill try and keep it shorter. Just wanted to write it all out, maybe im leaving out important info, feel free to ask me complete your picture if this with whatever you need to know. Maybe someone of you recognizes this problem immedietly and knows what it is and how to fix it. Any way, im happy to recieve any ideas and suggestions you might have.
Thank you in advance,
Malte
The best thing you can do right now is wait until i bring an SGH-780i from my workplace and go through the steps with you I'll have it by tuesday/wednesday.
(that is, because i can't really think of a reason for this to happen unless microsoft has found a way to block unofficial roms from using their applcations (doubtful)).
Awesome! I like the timing of yours; tuesday is my birthday
Will be waiting
/Malte
Hello I have recently been having problems with my samsung omnia 7 whihc resuklted in me having to return several of them. Finally I have one that is is working order but now I get this message from Zune Software telling me that:
"You can only swap out one new phone your another every 30 days"
This is really annoying due to the fact that I cannot install any apps until I have added this phone my device list. Does anyone have any ideas if there is a bypass for this.
Thank You!
Did you try removing your old (returned) devices from the list in Zune?
Yes, thats what the problem is I can only remove one device every 30 days but I don't particularly want to wait 30 days.
Thank You
Ah, I didn't realize that was where the message was coming from. I don't know of any way to bypass the 5 device limit. I think you're going to have to wait the 30 days.
The limit is lame, but you can install marketplace apps from your phone without going through Zune.
have you tried removing and then installing zune...
How can you install them without Zune?
If you are referring to the fact that I cant install them from the device I cant I get the same message
But I guess I might as well try reinstalling the Zune Software
Thank You
I just got this error
I removed 3 devices and was able to download in a few hours...literally
I have had this error for about a week now so it sounds like you got lucky
Call Microsoft Zune Support
1-877-438-9863
I have always found them to be very helpful. You have a genuine case so they will figure out a way. After asking for help (on some other matter) they had called me 3 times to try different things and eventually fixed the issue.
Thank You I will try but do you have the number for the UK?
+44 (20) 3450-5855
I am on a Windows Lumina 640 phone I am computer illiterate and I don't type very fast. This is my first Android or touch screen phone I have a child custody case on the 14th of September and this is coming to my last resort I am tying to retrieve some text messages that were sent with in the last 45 days I have tried contacting Microsoft but what they are having me try is not working all the way I am able too pull up everything but my SMS messages the pave just says unable to retrieve at this moment and nothing never. Happens I have tried going into an authorize metro pcs dealer but everyone I. Go to know know one knows how to trouble shot the Windows phone I have had the phone less then 2 months.... And I am in dire straits to retrieve these messages they are going to help me win for me and my daughter and I can narrow the messages down to just one person and after July 14th 2015 and before the 30 of August I have nowhere else to turn
So Please if anyone can help I would greatly appreciate your help and assistance
If you should. Have any further question for me I can be reached at [email protected] kd eib3645gmail.com or even on my cell at any time day or night I don't sleep well these days not until I know mg baby back home safe with me
THANK YOU SO VERY MUCH TO ALL WHO REPLY
[email protected][/
Hi!
Sorry to hear about your troubles, both personally and with your phone. Unfortunately I can't find a thread on your device and issue. You would do best to post your question here, http://forum.xda-developers.com/windows-phone-8/help
If you deleted your messages, I doubt you can retrieve them I'm afraid!
Good luck!