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Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.
naturefreak85 said:
Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.
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when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.
dcmtnbkr said:
when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.
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Click to collapse
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
try turning off screen lock.
naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
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Click to collapse
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.
seshmaru said:
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.
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Click to collapse
Yea, it had happened once already, and again. I'll be testing today when I leave work, factory reset and see what happens. Should it continue, I'll go to the next step. I'm just not sure what it is. Interesting bug to say the least.
naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
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Click to collapse
From the way you are describing getting it to work again, it sounds like you were in apx mode...
dcmtnbkr said:
From the way you are describing getting it to work again, it sounds like you were in apx mode...
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Click to collapse
I still don't really know what APX mode is, from the limited things I have seen about it, in order to get into such, the device has to be powered off first. As far as I can tell, my device isn't randomly powering itself off and automatically going into APX mode. This happens without me touching the device. When I did the power off and on today, it wasn't plugged into the computer at all. There was no recognition from the computer that the device was plugged in.
Well as of today, my EEE Transformer is dead. Will not power on the screen, Asus offers a repair of 14 business days, unacceptable.
Powering on issue
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.
nxp3 said:
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.
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Click to collapse
Alas, mine didn't get resolved with that, computer detects it now, but no screen response. Asus tells me 14 business days to fix then says try to restore it with the Kernel Source Code. Unfortunately I can't see a way to do such from the folder and they decided to disconnect me.
There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.
Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
stuntdouble said:
There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.
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Click to collapse
naturefreak85 said:
Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
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i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did
I'm waiting on hold with Asus to see if they will do an Advance Repair, basically I get put on the line for the full price of the device until they declare mine broken since the return period on the Acer is 14 days at best buy. Quite outside of the repair period.
kenshin0088 said:
i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did
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what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook
18886783688 Option 2 Option 2 Option 5
kenshin0088 said:
what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook
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Click to collapse
did you find out anythinig from asus?
kenshin0088 said:
did you find out anythinig from asus?
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Click to collapse
Had to escalate it up to management and expressed I wanted an advance repair and was willing to give them my credit card number so they could place a hold on the card for the amount of a replacement until they got mine. Has to be escalated above the rep should hear back in a couple hours. If not I have an extension and will call back
Sent from my MB860
they are having me download the source code and try and force it to the transformer we will see if it works will report back
My mom currently using my HTC Sensation, she told me there was something that said reboot, so i was guessing that it was on recovery or bootloader. So she REBOOTED it :O
now the phone wont turn on. Ive tried pulling the battery out then putting in back in and of course turning it on. but no luck still. i changed the battery to a fully charged one, still no luck. i cant access the bootloader or recovery either.
everytime i try to press the power button, the screen lights up a little then turns back to black. it looks like its out of battery but its not if you know what i mean.
if anyone can help i would greatly appreciate it.
Xcor3 said:
My mom currently using my HTC Sensation, she told me there was something that said reboot, so i was guessing that it was on recovery or bootloader. So she REBOOTED it :O
now the phone wont turn on. Ive tried pulling the battery out then putting in back in and of course turning it on. but no luck still. i changed the battery to a fully charged one, still no luck. i cant access the bootloader or recovery either.
everytime i try to press the power button, the screen lights up a little then turns back to black. it looks like its out of battery but its not if you know what i mean.
if anyone can help i would greatly appreciate it.
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Click to collapse
Did you try while the phone is plugged in charger ??
What he said ^
If it works when plugged in, It is your battery problem
If it doesn't, then something is wrong!
musarraf172 said:
Did you try while the phone is plugged in charger ??
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Click to collapse
Yeah, ive tried it. Ill upload a video for you guys to see
Sent from my HTC_Amaze_4G using XDA App
Try connecting it to your computer. What does it recognize it as?
http://www.youtube.com/watch?v=WGmgwAP_x7U&list=UU3lMxOAnbyc79SjfsNa5p0A&index=1&feature=plcp
here is the video guys.
as for the computer recognizing it.
its not recognizing it at all. Not at all.
i guess it is bricked.
Seems like there's something wrong with your screen, but I'm not sure.
Same same...
I also have the HTC Sensation and got this problem after mixing up unlocking. Basically I know that the battery is ok and that the screen is also ok. There should probably be some physical button to press in order to restore firmware but Iḿ not sure on that. Im offer $10 to whomever can assist me/us in this problem...
Hi,
I was just wondering if anyone can give me any pointers on what I could do.
I don't own the device since its my girlfriend's, but her phone is refusing to turn on, tried getting into the bootloader by pressing volume down and power - nothing. This happened after she left it in her locker at work with no problems and upon returning she found it like this.
Charging it up with battery plugged in does nothing, red led shows for about 5 secs then it turns green indicating the battery is charged? Tried taking the battery out and tried to power it from mains, nothing.
When I plug the phone into my computer it does show in devices and printers as a android phone so something must still be working.
Is there any way I can flash a new RUU this way or access adb? I've tried installing the drivers but when searching for devices it says not found.
She didn't let me root the phone when she first got it so it is covered under warranty, however when we phoned HTC to process a repair we told them about a screen crack which she incurred MONTHS ago, but they are now saying she has to pay for the screen to be fixed for the phone to be fixed under warranty even if we don't want it fixed? They can't even tell us how much it would cost either because they have to see it to get a quote :/
Needless to say I'm not very happy with HTC right now and not even sure if they are allowed to do this.
Is there anything I can do to see if I can sort the phone, or do we have to chalk up at least £27 for courier costs?
Cheers
cmonthegas said:
Hi,
I was just wondering if anyone can give me any pointers on what I could do.
I don't own the device since its my girlfriend's, but her phone is refusing to turn on, tried getting into the bootloader by pressing volume down and power - nothing. This happened after she left it in her locker at work with no problems and upon returning she found it like this.
Charging it up with battery plugged in does nothing, red led shows for about 5 secs then it turns green indicating the battery is charged? Tried taking the battery out and tried to power it from mains, nothing.
When I plug the phone into my computer it does show in devices and printers as a android phone so something must still be working.
Is there any way I can flash a new RUU this way or access adb? I've tried installing the drivers but when searching for devices it says not found.
She didn't let me root the phone when she first got it so it is covered under warranty, however when we phoned HTC to process a repair we told them about a screen crack which she incurred MONTHS ago, but they are now saying she has to pay for the screen to be fixed for the phone to be fixed under warranty even if we don't want it fixed? They can't even tell us how much it would cost either because they have to see it to get a quote :/
Needless to say I'm not very happy with HTC right now and not even sure if they are allowed to do this.
Is there anything I can do to see if I can sort the phone, or do we have to chalk up at least £27 for courier costs?
Cheers
Click to expand...
Click to collapse
Could you just send it and say the screen got cracked in the post
Sent from my HTC Desire S using xda app-developers app
For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.
sounds as your power button is "stuck'.
Try the LG RMA. Worked for me here in Belgium
brom25 said:
Try the LG RMA. Worked for me here in Belgium
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Click to collapse
Where did you both your Nexus, and in which country did you send RMA request?
DTFuser said:
For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.
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Click to collapse
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described
topgeardave said:
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described
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Click to collapse
And what you did after shaking? I try but I did not helped.
DTFuser said:
And what you did after shaking? I try but I did not helped.
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Click to collapse
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.
topgeardave said:
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.
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Click to collapse
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes of working phone turns off and now I'm not able to get even into recovery.
DTFuser said:
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes ow working phone turns off and now I'm not able to get even into recovery.
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Click to collapse
Ah damn, sorry to hear mate. Go to LG, only solution you have left.
im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect
meechieballer said:
im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect
Click to expand...
Click to collapse
So, since shaking, hard wacks, and anyting physical did not helped after your post I dismantle my phone and without back plate and upper plate on chips my phone works perfectly. So it seems that upper plate which covers chips is the cause of the problem.
For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.
Dancsi said:
For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.
Click to expand...
Click to collapse
the problem occured and i found what it was my power button it wasnt staying in place like its tilting so now i got to buy a new button for it :/
As far as I remember, the button is soldered to the board, and can not be bought separately. I know the second thing for sure, since I was also only searching for a separate button in the beginning...
I was trying to root this phone so I unlocked the bootloader.
I went on twrp and selected A9 only to realize after I flashed that there is a difference between the a9 and a9s and now my phone is just not booting and is stuck in a black screen boot loop.
If I connect it to a computer it will connect for just a second then disconnect which makes me believe it is not 100% dead
What happens is that it will vibrate connect to the computer for around a few seconds then it will disconnect and then 10 seconds later vibrate again and repeat.
Model is 2pwd200
I cannot do anything such as get into bootloader or download mode. I even tried adb and fastboot but no connection
I've had a bootloop like that before. For me it worked to power-off with volume button up + power. Then power-on with volume button down + power. I was able to get into download mode that way and flash the right boot.img (in my case...)
eavandijk83 said:
I've had a bootloop like that before. For me it worked to power-off with volume button up + power. Then power-on with volume button down + power. I was able to get into download mode that way and flash the right boot.img (in my case...)
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Click to collapse
Tried it but still the same thing. I even let the battery drain and then plugged it into my computer and same thing
TahirMia said:
Tried it but still the same thing. I even let the battery drain and then plugged it into my computer and same thing
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Click to collapse
How did you fix it in the end?
Did exactly the same thing yesterday and now sitting here with an phone which turns itself on and off all the time..
xeoN6077 said:
How did you fix it in the end?
Did exactly the same thing yesterday and now sitting here with an phone which turns itself on and off all the time..
Click to expand...
Click to collapse
Couldn't fix it.It still has warranty so I am sending it in for a repair tomorrow, hopefully they do it.
TahirMia said:
Tried it but still the same thing. I even let the battery drain and then plugged it into my computer and same thing
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Click to collapse
TahirMia said:
Couldn't fix it.It still has warranty so I am sending it in for a repair tomorrow, hopefully they do it.
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Click to collapse
Doesn't unlocking the bootloader void the warranty?
So if I send mine in, would they charge me any money for it or should i live with the fact that i turned the phone into an expensive vibrator?..
Ty anyway!
xeoN6077 said:
Doesn't unlocking the bootloader void the warranty?
So if I send mine in, would they charge me any money for it or should i live with the fact that i turned the phone into an expensive vibrator?..
Ty anyway!
Click to expand...
Click to collapse
With the live chat person they i told them that it just stopped coming on and it only came on sometimes, I asked them what would void the warranty and they said broken screen or liquid damage. I never told them that the bootloader was unlocked. They did say that if there was physical damage to the device they would charge me £27 for it but there isn't so I am going to ship it tomorrow.
xeoN6077 said:
Doesn't unlocking the bootloader void the warranty?
So if I send mine in, would they charge me any money for it or should i live with the fact that i turned the phone into an expensive vibrator?..
Ty anyway!
Click to expand...
Click to collapse
I managed to find a way. Every time I plugged the phone into the power adapter, the phone only vibrated every 23 seconds. I decided to leave it for a few days to complete exhaustion and after connecting the power supply for about 2 minutes blinking orange LED. After 3 minutes the phone normally switched on. However, when I tried to restore the factory settings again, I had a black screen. I left the phone again for two days and this time I prepared a SD card with the image from the link:
https://drive.google.com/file/d/0B0r...g5UkZucWc/view
I changed the file name to 2PWDIMG.zip
I started it with the VOL- key and loaded the image. After flash everything works fine.
PS.
Every time the first time I started the phone, the touch screen did not work, I had to restart my phone and then the touch was working. After flash image everything is ok.
This may help you.
Regards
looqpl
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Click to collapse
You may want to try this, I will if the warranty thing doesn't work out. Credit @looqpl
So they sent the phone back and it is in fully working condition, they relocked the bootloader for me as well and they seemed to have also replaced the frame which had some scratches on it.