Database Info

General Issues & Bugs

I haven't seen any threads like this so decided it would probably be a good idea to get one going of all the minor gripes we have or bugs that we've encountered as I've already seen a few. I'm not sure if HTC do have a researcher scouring the net for threads like these to try and find out what the general masses think, but one can only hope...
+ LED notification is absolutely rubbish.
My phone is next to my Hero today as the numbers are being ported and I just received an email to my Gmail. With the phone lying vertically under my screen I could barely see the flash from the Sensation (to the extent that I'd already missed one mail) whereas the Hero was flashing away in all it's beauty to let me know.
+ Phone rebooted when taking a photo.
I've only taken a few pics on here, but after taking one of the dog last night with the flash on, the phone instantly turned off and completely rebooted. Maybe it's a one off, but it definitely wasn't good! Will have to keep an eye out for this happening again.
+ Trace seems a bit hit and miss.
I used Swype on my Hero so am assuming I just need to learn how to use the new one. I'll have to work on that one myself although it may be a case of training the phone not to pick out the most obscure word possible when all I want is to spell "hello".
I haven't really used it enough to spot any others, but I'm intrigued as to what other issues people seem to be finding.
...and on a side note I'm really, really missing the trackball that's on my Hero. Selecting text is so sensitive and I keep catching the wrong bit. I feel quite sad letting the little guy go. He's served me so well!! It does feel like a toy now when I go back to it. Lo-res and chunky!

Good call, I was thinking of such a thread myself.
+ LED notification is absolutely rubbish
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Completely agree.
+ Phone rebooted when taking a photo.
+ Trace seems a bit hit and miss.
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Can't say I've had either of these. Have taken a lot of photos and about half a dozen 1080p videos, everything seems very stable.
Allow me to add a bug to the list:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.

Is trace supposed to learn from your usage to better predict words in the future?
I agree on the trackball, I used to have a HTC Magic and selecting text is a lot harder now!

sjgore said:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.
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I had noticed this; I guess it will be fixed in future updates.

Calendar is not sync with Google calendar. Sync setting is on, mail, contact, Picasa, calendar are selected. Only calendar is not working. Is this a bug or Google's problem?
Anyone also this problem? How to fix it? Thanks.
Sent from my HTC Sensation Z710e using XDA App

sjgore said:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.
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Click to collapse
This is quite annoying. I really like the idea of quick access to the camera, if it actually worked.

I don't have this issue with the camera. I did change some of the shortcuts though and may have re-added the camera one myself. Try that, see if it fixes it.
Edit: oh wait, I see what you mean. Only happens when you have a pattern lock...
Trace is useless. I used Shapewriter on my Nexus and it was amazing, but keyboards don't scale well to higher res. Plus it's been off the market for a year, so I'm not holding out much hope for a qHD version.

Vodafone ROM - Has no rosie launcher (like stock rom), I dont actually use the pattern lock, but i have seen the error with the camera launcher, this is a problem too, possibly we may see a fix for this and others with a minor update.

The LED is rubbish, actually borderline pointless. I've not seen it flash once today despite receiving about 5-6 emails. Maybe if the phone is actually facing you in a holder then it would show, but otherwise it may as well not exist.

For some reason my signal seems pretty sketchy on the Sensation. I usually have full at home, but if i'm holding it sometimes I get nothing

PygoShlee said:
For some reason my signal seems pretty sketchy on the Sensation. I usually have full at home, but if i'm holding it sometimes I get nothing
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glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.

agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
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Just hope its not another iPhone problem.
"Urmm sorry your holding your phone wrong, hence signal problems.."

agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
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I'm having no issues with signal /:
Just tried holding it in a ton of different ways, stays constant at 2 bars of HSPA in my living room.

agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
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I had issues with reception on Tmobile US with another phone. Turned out to be an old SIM. Replacement fixed the issue. Just my 2c worth

everyday48 said:
Calendar is not sync with Google calendar. ...
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Try adding an event to the phone calendar before syncing.
Dave

Sound with video
Has anyone experienced a problem where sound from video cuts out after a short time?
I'm having the issue when playing through the speaker and headphones, on different files and when using different media players.
If I forward the video on slightly the sound returns, almost as if the sound output is going to sleep with inactivity.

Another bug, added few apps on homepage, those apps icon are changed to Android green icon after restarted the phone.
Maybe this problem is caused by moved apps to SD card. I don't know.
Sent from my HTC Sensation Z710e using XDA App

everyday48 said:
Another bug, added few apps on homepage, those apps icon are changed to Android green icon after restarted the phone.
Maybe this problem is caused by moved apps to SD card. I don't know.
Sent from my HTC Sensation Z710e using XDA App
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That would be the case. When you create a shortcut it creates a link to a resource on the phone. When you move that resource you get the default icon instead.

Bratag said:
I had issues with reception on Tmobile US with another phone. Turned out to be an old SIM. Replacement fixed the issue. Just my 2c worth
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thanks. hope it is the sim. my t-mobile sim is great.

dvhttn said:
Try adding an event to the phone calendar before syncing.
Dave
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It still not sync. When I create new event on phone, it only showed 'pc sync'. In calendar setting, it also only showed pc sync. There is nothing about Google calendar.
Sent from my HTC Sensation Z710e using XDA App

Incoming call - lower half of the screen black

hi there!
just wanted to let you know that, for the last 2 days now, I'm experiencing this weird issue:
http://forums.androidcentral.com/google-nexus-5/334621-problem-half-blank-screen-incoming-calls.html
the lower half of the screen, when I receive an incoming call, is black (this wasn't so in the first 1-2 days). even if the caller has a contact photo, it's shown only like 1/3, the rest is black. this appeared like 2-3 days ago and didn't change after the small update I've succesfully applied.
the device is an 8GB version, bought from Amazon.de.
any1 has this issue? is there a fix to it?
THX!

I have fixed it.
http://forum.xda-developers.com/showthread.php?t=2562126

shaftenberg said:
I have fixed it.
http://forum.xda-developers.com/showthread.php?t=2562126
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thanks, but I wouldn't want to root my Moto G yet. especially since I'm kinda waiting for the KitKat update.
so, is this a bug, or is it a new "feature" of the later Android versions? because if it's the latter, it kinda sucks bigtime! the example in your other thread (where only the hat can be seen from the contact picture) is a good one for how stupid this is if it's really intended like this.
btw, this changed after 1-2 days of proper usage, I remember the incoming call screen to show the complete contact picture at the beginning, I guess it changed later. would it change if I'd reset the phone, for example?

did a factory reset and unchecked the option to restore settings and apps from the previous phone -- unfortunately, this didn't fix the issue. still, when there's an incoming call, i can only see like 1/3 of the contact picture. the rest of the screen is black...grrrreat!

Man, this is a bug in Phone.apk of Android 4.3 and I fixed it. You need root though if you want to change the apk.

eXelero said:
did a factory reset and unchecked the option to restore settings and apps from the previous phone -- unfortunately, this didn't fix the issue. still, when there's an incoming call, i can only see like 1/3 of the contact picture. the rest of the screen is black...grrrreat!
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I have just got a Moto G (4.3) myself and noticed for the first time, this new "feature" of having have black or blank screen during an incoming call.
somewhere else I even read someone's reply rationalizing why it was necessary to have a 2/3 black screen, so that the green and red buttons can be easily visible !!
couldn't the designers just added a small black background to the red and green buttons? that would show them clearly !!
anyway,
I installed this HD caller ID app, so now a nice big picture of the contact is seen.
it does run as a service, and though I don't like this, its still better than having to see the hair of my contacts calling me !!
it has many reviews, ratings and downloads, though u might check other similar apps too. or perhaps another dialer app.
https://play.google.com/store/apps/details?id=tw.nicky.HDCallerID
works good enough for me, has some themes where u can change how the green and red buttons show up.

''Myself'' in contacts, wont stick!

Everytime I set Myself i contacts, with my name, number and a picture, it goes away after a couple of restarts?
Is this a bug? Anybody else experience same problem?

Poor OP is just trying to find himself

OnSugarHill said:
Poor OP is just trying to find himself
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Yes! The Z3 loses me everytime I restart. Do not think the phones likes me, it's likes the ugly blue standard contact picture head instead!

Noticed this problem yesterday after a restart.

Random Notification Sounds?

Maybe someone else can help me with this.
Every so often during the day I keep getting a random notification sound with no visual as to what it is. The sound is 5 tones going in a descending pattern and sounds metallic. I do not have NFC turned on nor the facebook app. I checked all my apps and sounds. I even read a lot of threads else where and tried everyone's suggestion. Still does it. I searched my phone for *.ogg and *.wav files. Nothing.
I do have a wallet case but since NFC is off its not that. I've never heard this sound before. It only started a few days ago and I've have this phone for over a month. FYI I'm running the Hola launcher and omni swipe if that helps. Any suggestions?
I am thinking to uninstall ALL my apps and see if it still does it, but I really dont want to have to do that if I can avoid it.:silly:

Bump
Anyone?

Maybe it's the louncher. .. trai with the touchwiz
Sent from my SM-N915F using XDA Free mobile app

It's not the launcher. It doesn't matter.
This is why I hardly ask anything here. No one cares.
If your not a popular member you never get a reply.
I'll just ask my questions elsewhere where people actually care about you.

Are you using googles smartlock feature? When I first started using it I was receiving this weird notification which sounds like what you're talking about. It don't do it no more for some reason but man was it so annoying not knowing what the heck your phone is trying to tell you.
Sent from my SM-N915P using XDA Free mobile app

Hey there.
I have been checking back on this topic for a while because my wife's Note Edge is having the same exact problem. I even reached out to Samsung Mobile Support and they can't even figure out what it is. All they did was tinker with the sound settings and asked me if it was fixed. I have tried disabling all possible notifications from all possible apps. The only thing left is to do a factory reset it seems. Any luck on your end?

VGMStudios said:
It's not the launcher. It doesn't matter.
This is why I hardly ask anything here. No one cares.
If your not a popular member you never get a reply.
I'll just ask my questions elsewhere where people actually care about you.
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Click to collapse
Well that's not a pessimistic attitude or anything whatsoever! lol. Here's the thing... It might help to try and remember that nobody is on here getting paid to spend their time answering your questions all day long, so unfortunately it's inevitable that there will be times when people might just have to figure their problems out on their own or just be forced to wait until someone responds.. no matter how "popular" they might be.
This entire community wouldn't exist if weren't for all of the people on here who have been and are willing to spend their own free time sharing their knowledge with and helping others, so it's pretty ridiculous to sit there and act like it's a personal assault whenever nobody answers your question right away! From my experience on here people (including myself) are always more than willing to help out whenever they can (as long as the people are willing to help themselves too), but since nobody is getting paid people need to realize that it's more of a "self help" type of community than anything.
There are literally mountains of freely available information for people to search through to try to find their answers with, and with enough determination and persistence 99% of the time people could answer their own questions without ever even having to ask. So I'm definitely not trying to be rude or anything but it's just all in how you look at it.. because when people come here expecting to be handed all of the answers then they're most likely going to be disappointed and upset, but when you come here looking to help yourself instead you'd be surprised how much of a difference it makes and how rarely you'll have to ask any questions.
Anyway I'll try helping with some suggestions below since they're having the same problem too..
Mercodious said:
Hey there.
I have been checking back on this topic for a while because my wife's Note Edge is having the same exact problem. I even reached out to Samsung Mobile Support and they can't even figure out what it is. All they did was tinker with the sound settings and asked me if it was fixed. I have tried disabling all possible notifications from all possible apps. The only thing left is to do a factory reset it seems. Any luck on your end?
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Click to collapse
Ok I've actually had a similar problem in the past and I can't guarantee anything but hopefully this might help..
In my situation it turned out being "profiles" that I didn't realize were turned on, and they were causing rogue and unknown sounds to happen because they were overriding my ringer and media volume settings based on the time of day it was. So all I had to do was turn off the profiles and it solved the problem, but it depends on the rom that you're on as to whether or not profiles like that are even an option.
If not another thing I'd recommend doing (and I'm obviously not sure what all you've tried so I'm just trying to cover the bases just in case) is to get a root explorer (as long as you're rooted.. if not I'm honestly not sure what to tell ya) and navigate to the root folder .. then go to "system/media", and inside there should be a folders called ui, notification, and ringtones.. and this where all of the default notification sounds are located. I would go through and listen to each one of them (they should be .ogg files) and see if you can find a match to the one you're hearing, and if you do then you can just rename that file .bak instead of .ogg and that should stop it from playing randomly (basically a bandaid type fix).
If it's not any of the system sounds then you've basically narrowed it down to where it's most likely an app that's making the sound. If that's the case then what I'd do is go into Titanium Backup and filter it to only show "user apps" and then have it sort them by the date which they were installed, and then I'd just start going down the list looking for apps I've installed that could possibly be making the sound.. that way even if you have a general idea around when the problem started happening you can match that time frame up with apps that were installed around that time to narrow down your search (if that makes sense anyway).
Anyway that's what I would do to start at least and hopefully it helps!
Sent from a ridiculously modified ColecoVision

heh. I have an idea. You know those crappy applications on the edge? Some of them are games. I remember i used to have this issue with the memory one. Remove them from the edge. No root required. Just remove the panels from the panel configurator.

VGMStudios said:
Maybe someone else can help me with this.
Every so often during the day I keep getting a random notification sound with no visual as to what it is. The sound is 5 tones going in a descending pattern and sounds metallic. I do not have NFC turned on nor the facebook app. I checked all my apps and sounds. I even read a lot of threads else where and tried everyone's suggestion. Still does it. I searched my phone for *.ogg and *.wav files. Nothing.
I do have a wallet case but since NFC is off its not that. I've never heard this sound before. It only started a few days ago and I've have this phone for over a month. FYI I'm running the Hola launcher and omni swipe if that helps. Any suggestions?
I am thinking to uninstall ALL my apps and see if it still does it, but I really dont want to have to do that if I can avoid it.:silly:
Click to expand...
Click to collapse
Not sure if this is gonna help you or not. But yesterday I started to getbthe same metallic noises, I only recall 1 change to my settings and that was installing the live wallpaper on the lock screen to show me pictures based in weather and such. And since then every hour or so it makes the sound. Try to find out if you did the same thing.

Random notification sound
I am having a similar problem which has been widely reported but none of the suggested fixes are working for me. The notification tone keeps sounding in a seemingly random way. There is no notification to match the tone. This is not just a beep or random noise. It is the default notification tone. (Skyline for completeness). This happens maybe 5 or 6 times in 24 hours. It has been happening for about 10 days.
I am running Android 8.0.0 (Samsung Experience version 9) on a Galaxy S8. The phone is not rooted.
I have turned off all notifications individually.
I have turned off notifications for the phone.
I have turned off notification reminders (it was never on).
I have turned off NFC and bluetooth.
I have checked under Accessibility settings.
I have uninstalled every app installed in the last 3 weeks.
I can reproduce the NFC and credit card issue but that is a single beep and not what I am talking about.
I have installed 3 different notification log readers (NS Notification, Notif log notification history and Notification Log). None of them show any activity at the times when I am getting the spurious tone.
When I re-enable notifications for Texts, Messenger and WhatsApp, I still receive these as normal.
I recently got a new dual band router and thought maybe the tone was the phone jumping from 2.4 to the 5 Ghz band or vice-versa. It wasn't. I thought it might be the phone jumping from telecoms provider to WiFi. Tested that too and that's not it.
Next step is a factory reset which I am trying to avoid.
I know this is bringing problems to the table, not solutions but this is really bugging me. Any help would be greatly appreciated.

Question Screened a call from someone in contacts .

The other day I got a call from someone in my contacts who regularly calls me and the phone screened it , it never did that before. Any reason why it would do such a weird uncalled for type of thing all of a sudden.. ? Thanks

Anyone ?

Maybe your Flaky game is causing more problems than you realize?

Game causing the phone to screen a known person in contacts?? Hmm I don't think so

Redbeardkevv said:
Game causing the phone to screen a known person in contacts?? Hmm I don't think so
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Lol, he made word for word response in another thread. Not sure how that happened

You might have had screen unlocked and accidentally tapped the screen call button in the notification banner.

HiddenKnight said:
You might have had screen unlocked and accidentally tapped the screen call button in the notification banner.
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This has happened to me before or turn off screen calling? I find everyone just hangs up when I screen their calls

I have the same issue. I had to turn Call Screen completely off as it was not even screening, but actually treating calls from my wife and kids (who are obviously in my contacts) as if they were spam and sending them directly to Voicemail, phone wouldn't even ring or show the missed call in the call log. I would just see a missed call notification. I have had this same issue on both the QPRs as well as the Stable release, so it isn't something introduced in the most recent QPR. It very well may have existed since I got the phone back in Oct. I raised a bug report, but never heard anything back on it.

My call screening won't even activate. It's been sitting there saying activating (requires wi-fi) since last night.