Haven't seen this problem discussed yet.
My daughters stock infuse won't connect to pc, desktop or laptop.
Took it to service center and they did a factory reflash (not the same as factory reset). Still won't connect. Service center couldn't verify because they have, in their words, "dumb monitors". So, using the same cable, they connected with the, what, factory rom? But can't connect to either internal or external sd card. Tried leaving the card out, tried a different sd card. Unless someone has a solution I'll have to take the laptop in so they can see for themselves.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
ElPopso said:
Haven't seen this problem discussed yet.
My daughters stock infuse won't connect to pc, desktop or laptop.
Took it to service center and they did a factory reflash (not the same as factory reset). Still won't connect. Service center couldn't verify because they have, in their words, "dumb monitors". So, using the same cable, they connected with the, what, factory rom? But can't connect to either internal or external sd card. Tried leaving the card out, tried a different sd card. Unless someone has a solution I'll have to take the laptop in so they can see for themselves.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
Install Kies.
Different usb port.
Different cable.
Different computer.
In that order.
Thanks when it works >
Sent from my SAMSUNG-SGH-I997 using Tapatalk
ElPopso said:
Haven't seen this problem discussed yet.
My daughters stock infuse won't connect to pc, desktop or laptop.
Took it to service center and they did a factory reflash (not the same as factory reset). Still won't connect. Service center couldn't verify because they have, in their words, "dumb monitors". So, using the same cable, they connected with the, what, factory rom? But can't connect to either internal or external sd card. Tried leaving the card out, tried a different sd card. Unless someone has a solution I'll have to take the laptop in so they can see for themselves.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
If they are able to flash or reflash, sounds like the hardware is intact. Sounded like you have used different computers already. Maybe your data cable is bad. Try a different micro USB data cable.
Make sure menu.settings.application. USB. Ask on connection.
Done all of that multiple times. My infuse had no problem connecting. Is there an update zip I can put on her sd card? Maybe a dumb question lol.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
You might just have to do a warranty exchange.
Sent from my SAMSUNG-SGH-I997 using xda premium
You need a USB connection. If you had it in dl mode, you can use Adam outler uckj4. You can put files on it with micro USB card or kies air.
It'll go in download mode. The phone senses it's connected. I can put it in mass storage mode and it says connected, but pc has no response. I'm thinking warranty exchange, also. Gotta get her off the seriously slow Froyo and onto Zeus with the pink and purple theme.
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Not letting me thank, guess I haven't been here long enough.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Ok, it said thank deny, logging back in I see that did work. Hmm
Sent from my SAMSUNG-SGH-I997 using Tapatalk
I'll be taking it in along with the laptop tomorrow pm. I'll post the result. Thanks all.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
If you can get into dl mode, you can flash the 1click and defuse kernel for recovery.
defuse will not boot but will give you red recovery.
make sure you already have the rom you want on the phone by downloading or microsd or kies air on the phone..not the microsd
I'll give it a try
Sent from my SAMSUNG-SGH-I997 using Tapatalk
It will give you a thanks deny but stupid tapatalk doesn't always show up that you have thanked them until you reload the page. It has a lot of quirks, including a bunch of fc's but thankfully they aren't too often. Otherwise, I wouldn't be too happy. I like it much more than the XDA app, and the XDA wouldn't let me favorite threads and then open them on my a500 rendering it pointless. It would fc 99% of the time.
Good luck getting it to connect with mass storage mode. And in the rare case that you haven't tried this yet, try the Windows fix almost all. Shut down. Wait 10 seconds or a little more. Reboot. I used to call this the Windows fix ALL, until yesterday I realized that would be a complete restore of the whole operating system..
Sent from my A500 using Tapatalk
I usually fix things with a hammer, but don't want to buy her a new phone. I'm in the process of putting files on her sd card using my card reader to try and root from her phone, per a thread in droid forums.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
ElPopso said:
I usually fix things with a hammer, but don't want to buy her a new phone. I'm in the process of putting files on her sd card using my card reader to try and root from her phone, per a thread in droid forums.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Click to expand...
Click to collapse
I'm not sure if you can root your phone from your phone.
But remember, using DL mode, and the 1click heimdall, you don't need root. Just flash away.
I'll do that next, thanks
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Even in download mode the phone is not recognized. I don't think I'm knowledgeable enough to go any further, unless there's an "update.zip" that will solve all my problems. lol
ElPopso said:
Even in download mode the phone is not recognized. I don't think I'm knowledgeable enough to go any further, unless there's an "update.zip" that will solve all my problems. lol
Click to expand...
Click to collapse
I don't think update.zip will work. The factory 3e recovery requires a signed official update.zip to flash.
In order to flash any other update.zip, you need a modded 3e recovery.
In order to do that, you need root or have a usb connection.
Neither of which is possible at this point.
Sounds like the phone needs to go back...
I'll let a you know the outcome, thanks, all.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
On my way home with a new phone for my daughter. Bad usb port. The tech that diagnosed the phone says he rooted his infuse the day he brought it home. Told me att doesn't void warranty if you root. He's going to check out Zeus 5.2 tonight.
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Related
So yesterday my phone fell from about OptiPlex height right onto the USB port with a cable plugged in. The plugged torqued a bit, and the result is that it won't connect to any computer, though it seems to charge fine.
I want to see if T-Mo will replace it, but I figure I should get Valhalla off it first. My questions are 2:
1) Is there a way to get it back to stock, including recovery, without USB?
2) Does T-Mo really check that I haven't rooted and ROM'ed the phone?
Does anybody have any experience like this to share?
brutuspa said:
So yesterday my phone fell from about OptiPlex height right onto the USB port with a cable plugged in. The plugged torqued a bit, and the result is that it won't connect to any computer, though it seems to charge fine.
I want to see if T-Mo will replace it, but I figure I should get Valhalla off it first. My questions are 2:
1) Is there a way to get it back to stock, including recovery, without USB?
2) Does T-Mo really check that I haven't rooted and ROM'ed the phone?
Does anybody have any experience like this to share?
Click to expand...
Click to collapse
Obtain a micro SD to SD converter
Place the micro SD into the converter, plug it into your computer
Open the SD and place the ROM zip onto the SD
Put the SD back into your phone
Boot to recovery, flash ROM from zip
Here is a stock zip i found for you: http://forum.xda-developers.com/showthread.php?t=1062847
Also I know this isn't going to help too much, but I once "bricked" an optimus (I now know it wasn't bricked, but I was dumb n00b and deleted the launcher XD) and returned it within the 14day window... they never even asked a question...
tehgyb said:
Obtain a micro SD to SD converter
Place the micro SD into the converter, plug it into your computer
Open the SD and place the ROM zip onto the SD
Put the SD back into your phone
Boot to recovery, flash ROM from zip
Here is a stock zip i found for you: http://forum.xda-developers.com/showthread.php?t=1062847
Also I know this isn't going to help too much, but I once "bricked" an optimus (I now know it wasn't bricked, but I was dumb n00b and deleted the launcher XD) and returned it within the 14day window... they never even asked a question...
Click to expand...
Click to collapse
Thanks for the link, I'll definitely grab that ROM.
However, how can I Odin it without a working USB? I can deal with any CWM ROMs, but I'd be returning the device without stock recovery and rooted. I am probably being overly paranoid, but I could get by using the phone without USB, just flashing whatever GB or, dare I say, ICS ROMs that our benevolent devs make available.
See my dilemma?
Wait, so is the problem your USB cable or the actual USB plug on your phone?
If it's the former, you could get any Micro USB cable. I found that my SGS4G can charge with the BlackBerry cables.
bkoon1218 said:
Wait, so is the problem your USB cable or the actual USB plug on your phone?
If it's the former, you could get any Micro USB cable. I found that my SGS4G can charge with the BlackBerry cables.
Click to expand...
Click to collapse
No, it's the latter. Sorry, in trying to brief I wasn't clear.
Ordinarily to return a phone I assume I would need to track down a stock image, Odin it, and then SuperOneClick unroot, if necessary. I would imagine both of those steps would require a working data connection via USB. Mine only charges, it now doesn't connect on three computers that used to mount it with no problem.
I can pull the MicrosSD or transfer via WiFi and load anything through CWM (ICBINB, Valhalla, KI*, KJ*...) and have been. But if I want to turn it over to T-Mo for a replacement, I imagine it has to look like I haven't rooted and ROMed it with every GB release that has seen the light of day the past 2 months. Even if I CWM a stock KB5 or KD1, I'll still have a warranty-violating Recovery and it will be rooted.
brutuspa said:
Thanks for the link, I'll definitely grab that ROM.
However, how can I Odin it without a working USB? I can deal with any CWM ROMs, but I'd be returning the device without stock recovery and rooted. I am probably being overly paranoid, but I could get by using the phone without USB, just flashing whatever GB or, dare I say, ICS ROMs that our benevolent devs make available.
See my dilemma?
Click to expand...
Click to collapse
That link is a cwmable zip of stock without root. I would think that'd do the trick, no?
Sent from my SGH-T959V using XDA App
My bad, I assumed it was Odin only.
brutuspa said:
My bad, I assumed it was Odin only.
Click to expand...
Click to collapse
Unless I misread something... :X
Sent from my SGH-T959V using XDA App
I'll let you know after Titanium finishes. Wish me luck
tehgyb said:
Unless I misread something... :X
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
It's an Odin ROM, from what I'm reading. I haven't taken the time to download it and check myself though.
bkoon1218 said:
It's an Odin ROM, from what I'm reading. I haven't taken the time to download it and check myself though.
Click to expand...
Click to collapse
OK, I'll hold off on that then.
For what it's worth, T-Mobile pointed out that I had "weird" software on my phone, and said they couldn't help. I tried to say yes, but if I revert to stock what could you do? They didn't go for it.
Sent from my SGH-T959V using XDA App
brutuspa said:
For what it's worth, T-Mobile pointed out that I had "weird" software on my phone, and said they couldn't help. I tried to say yes, but if I revert to stock what could you do? They didn't go for it.
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Damn, that really sucks. You really shouldn't admit to rooting and flashing custom ROMs, since that already voids your warranty. Reverting back to stock doesn't legally unvoid your warranty, I believe.
Sorry, but I think you just might be SoL in this case.
If you have insurance, a crazy idea could be to purposely hard brick your device and say that your phone completely screwed up after you dropped it. You should probably get more suggestions about this idea first though.
Another less crazy idea would be for you to open up your phone and see if you can set it back in place properly.
bkoon1218 said:
Damn, that really sucks. You really shouldn't admit to rooting and flashing custom ROMs, since that already voids your warranty. Reverting back to stock doesn't legally unvoid your warranty, I believe.
Sorry, but I think you just might be SoL in this case.
If you have insurance, a crazy idea could be to purposely hard brick your device and say that your phone completely screwed up after you dropped it. You should probably get more suggestions about this idea first though.
Another less crazy idea would be for you to open up your phone and see if you can set it back in place properly.
Click to expand...
Click to collapse
Technically I didn't admit anything. She said "let me take it in back and try it on our computer". 5 minutes later she was showing me the About phone screen and calling me out for it. I'll try a different T-Mo store, and hope she didn't note my account.
Then my troubles got worse, but now are better.
I ended up hosing the whole thing. I couldn't get back to recovery - only download. Then I tried Odin, while jiggling the USB, and was able to get it to connect and accept KD1, but it failed halfway through. I kept monkeying with the USB and saw a little flash and then it powered off completely. Battery pull got it back to the failed firmware - try Kies prompt, but Odin could see it. Pushed KD1 again while not even breathing on the phone and it finished.
I now have a phone that looks stock. It definitely has a bad USB. I know a shop that replaced my Blackberry Curve's USB for about $70. That will be my next step if T-Mo marked my account with a scarlet letter.
Let's see how long I can stand stock
PS at least my WiFi works better than GB
PPS A different store arranged for a replacement for a $20 processing fee. It arrives Thursday.
Ok so I'm not sure what happened here, but my laptop wont recognize my phone. I have windows 7 and the phone is currently running octane. I originally had used odin to set the phone up with the proper boot loaders a while back then used cwm to flash ravers octane. I wanted to go back to stock using the official kj6 that raver posted through odin. When ever i hook the phone in to the laptop it says usb device not recognized. Any ideas or ways to fix this? I tried uninstalling and installing the sgs4g drivers again with no luck.
shut off..when u go into dl mode Odin should get it..don't worry about it while it's on...I did that for an hour last week...with octane
Sent from my SGH-T959V using xda premium
odin still isn't catching it
http://tinyurl.com/KiesMini1
Download and install Kies Mini
So I just went ahead and downloaded the cwm ver that raver posted. moved it to root folder of sd card and flashed that copy instead. Even now that i'm stock the laptop won't recognize my phone so weird. Any other ideas?
Sent from my SGH-T959V using XDA App
goddi2010 said:
So I just went ahead and downloaded the cwm ver that raver posted. moved it to root folder of sd card and flashed that copy instead. Even now that i'm stock the laptop won't recognize my phone so weird. Any other ideas?
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
If it recognized it before, make sure you're plugging it back into the same USB port you previously used. Also make sure the drivers are installed. If they're acting buggy, uninstall them and reinstall them. Downloading and installing Kies Mini (link provided by FB) would insure you get the right drivers installed.
Every time you flash a new Rom, it will probably do that. It depends on your computer. Once you uninstall the drivers, try to run ccleaner from piriform to clean out the registry. Reboot the computer. Then reinstall the drivers using the files from the Bible.
Sent from my SGH-T959V using xda premium
Yeah I tried UN and reinstalling the drivers I had gotten them from the Bible. I will try ccleaner and see what happens. Also I tried all USB Ports. Thanx for all your ideas I will post if ccleaner works or not
Sent from my SGH-T959V using XDA App
Ok so i deleted the samsung drivers. used ccleaner to to fix the registry and then restarted the computer. installed the drivers and the computer will still not recognize the phone. any other ideas?
Have you tried/can you try it on a different computer?
Sent from my SGH-T959V using XDA App
Plug your phone into your computer. Then go into your control panel and under Admin tools open computer managment. click on the device manager extension and find the device/s with the yellow exclamation point. right click and select uninstall. then unplug your phone and install the drivers from the SGS4G Bible and then plug your phone back in and it should work.
I forgot to mention my wife has this phone to stock never touched and my laptop registers gets just fine. When I plug mine in it says
USB device not recognized. And under some other options it says windows has stopped this device because it has reported problems. I will try these suggestions though
Sent from my SGH-T959V using XDA App
goddi2010 said:
I forgot to mention my wife has this phone to stock never touched and my laptop registers gets just fine. When I plug mine in it says
USB device not recognized. And under some other options it says windows has stopped this device because it has reported problems. I will try these suggestions though
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
if you have one phone that works on your laptop but another that doesn't then it would actually be your phone not your computer. I know windows far better than I do phones, sorry
yeah i'm deff thinking its the phone butderin what would cause this. thats what i'm wondering.
goddi2010 said:
yeah i'm deff thinking its the phone butderin what would cause this. thats what i'm wondering.
Click to expand...
Click to collapse
What about flashing Raver's KJ6 via CWM & see if it makes a difference?
Sent from my SGH-T959V using XDA App
Yeah that's what I did thinking it would help lol
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goddi2010 said:
Yeah that's what I did thinking it would help lol
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Click to expand...
Click to collapse
Short of a factory data reset (which you'll want to do before sending it in for repair, anyway), I don't know. It's weird that it worked until you flashed a ROM.
I know its crazy, kind of blows if I brick my phone i'm done deal lol.
Sent from my SGH-T959V using XDA App
Only thing I haven't tried is flashing back to stock 2.2 kd1, think that work work?
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goddi2010 said:
Only thing I haven't tried is flashing back to stock 2.2 kd1, think that work work?
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Can't hurt to try, right?
Okay. I bought a old Samsung Infuse and I have to say I love it. But I would like to install clockworkmod recovery. I read that in order to do this however I need to get modded version of Samsung's recovery known as 3emodd. Now I can't find any tutorials on how to flash this recovery. Also there may be a problem with flashing it. My micro usb port on the phone broke. I cant connect it to a computer via a wired connection. But I can use adb via wifi. Any ideas on how to get clockworkmod??
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
moutansos said:
Okay. I bought a old Samsung Infuse and I have to say I love it. But I would like to install clockworkmod recovery. I read that in order to do this however I need to get modded version of Samsung's recovery known as 3emodd. Now I can't find any tutorials on how to flash this recovery. Also there may be a problem with flashing it. My micro usb port on the phone broke. I cant connect it to a computer via a wired connection. But I can use adb via wifi. Any ideas on how to get clockworkmod??
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
if your usb port is broke, fix it if you want to flash anything.
broken port+bad flash=brick phone w/o recovery
read the q/a thread...
Okay. I got everything working thanks anyway for the reply. I know I should get it fixed but I broke part of the board off in the process so I don't think that's an option. But yeah thanks anyway.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
moutansos said:
Okay. I got everything working thanks anyway for the reply. I know I should get it fixed but I broke part of the board off in the process so I don't think that's an option. But yeah thanks anyway.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
If you flash, it is a certainty that something will go wrong. The only way to fix it is download mode with heimdall or odin. Without a working USB, you will have a paper weight.
It is possible to move files into microsd or by wireless etc...these methods do not replace the recovery method.
I have a long story. I tried to update my phone via Kies and it resulted in a soft bricked phone because (it turns out) the USB port on my phone is bad and disconnected halfway into the update. I have already received a warranty phone from AT&T and have to ship my old one back in 10 days. Is there ANY way to retrieve my photos and video from the old phone? Please see my other thread for a background of what we've done trying to fix this. Because my USB port is bad, I can't get into download mode reliably, and I can't get connected to the computer (Pluswhich the phone doesn't boot into android because of the 50% completed upgrade)
What can I do here? I have hundreds of photos and videos of my kids that I want to back up and I just don't know what I can do to get them back before I have to send this phone in.
Even if I could replace/repair the USB port on the phone, I'm still not able to boot into android to retrieve my stuff. Please help me figure out what to do.
Move all your stuff to a sdcard then move it to youe computer like that.
Sent from my SAMSUNG-SGH-I727 using xda premium
Like I said - I can't boot the phone. It's stuck in Download mode because of the botched upgrade. How can I move stuff to the SD card if I can't boot?
How is the phone's internal memory attached? Is it something that could be removed and mounted on my working phone in order to retrieve a backup?
I'd like to avoid soldering a new USB port on for fear of damaging the board and ruining the warranty.
Special_Kev said:
Like I said - I can't boot the phone. It's stuck in Download mode because of the botched upgrade. How can I move stuff to the SD card if I can't boot?
Click to expand...
Click to collapse
Odin stock ROM. Your SD card won't be affected and you'll be able to recover it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Maybe I'm missing something here. I can't connect to the phone using Odin because my USB port is busted. It charges but won't connect to the PC (This is a long time issue and is the reason I never backed up the photos before)
jd1639 said:
Odin stock ROM. Your SD card won't be affected and you'll be able to recover it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
He can't do that, bad USB on the phone.
Try to take it to your carriers store and see if they can retrieve the data.
Sent from my SGH-I747 using xda app-developers app
Already did that. They were useless.
It's the recovery still intact? Can you boot into recovery and use adb?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
busarov said:
Try to take it to your carriers store and see if they can retrieve the data.
Click to expand...
Click to collapse
They won't be able to without the USB data pinouts working. OP you need to fix the USB port if you want that stuff back. Sorry but it's the only way.
xcrazydx said:
It's the recovery still intact? Can you boot into recovery and use adb?
Click to expand...
Click to collapse
I've got no idea what this is. I'm only familiar with USB flashing and Odin.
hechoen said:
They won't be able to without the USB data pinouts working. OP you need to fix the USB port if you want that stuff back. Sorry but it's the only way.
Click to expand...
Click to collapse
So the question then is can I fix the USB port without voiding the warranty? I suppose if I tried and failed, I could always send the replacement S2 that they sent me back in order to avoid paying warranty fees.
xcrazydx said:
It's the recovery still intact? Can you boot into recovery and use adb?
Click to expand...
Click to collapse
No data pinouts no ADB.
Special_Kev said:
I've got no idea what this is. I'm only familiar with USB flashing and Odin.
So the question then is can I fix the USB port without voiding the warranty? I suppose if I tried and failed, I could always send the replacement S2 that they sent me back in order to avoid paying warranty fees.
Click to expand...
Click to collapse
Does anyone in your area fix S2 phones? Surely someone could replace it pretty easily with the right tools and parts without voiding the warranty.
Sent from my SGH-I747 using xda app-developers app
What kind of phone is it? If you are returning it, and you have the other phone already, why not try soldering? Or at least open it and see if you can find the spot the connection is damaged.
It's a skyrocket from ATT and I do think I'm going to have a look at it tomorrow. I've got the tools to fix it. I'd just need a new jack.
hello, I have a samsung galaxy blaze and a while ago i tried to root my phone but i was ignorant and tried to install a root for the wrong OS, and if it wasn't for your guys' help i probably would have had to gotten a new phone, so thank you again! Anyways today i tried to connect my phone to my PC and it used to work (like when i broke it before i did it throught the PC) but now it just charges it and NOTHING comes up. i re-installed the drivers twice and nothing. The reason I want to do that is i keep getting a low memory notice and I can't open my gallery. I deleted all my music off of it and most of the junk apps and I still can't open my gallery. I have a 16GB external SD card and I want to put all my pictures and music and apps on that but when I move my apps to the SD card it just fills up the USB storage. So my questions are how can i connect my phone to my PC again? it only charges it........How can I clean up my phone and put ALL my music on my SD card? I want to root it. right now everything is stock and its Android 4.4 and I'm thinking I want to root it so I can delete the bloatware and make it run faster. Thank you!
Edit: I have tried everything in the threads i found and nothing is working for connecting it my PC
Okay, I might have a solution .. but first, you say everything is "stock" then you turn around and say it's Android 4.4, I'm assuming you mean ICS?.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
FroBreadCreamJellyPie said:
Okay, I might have a solution .. but first, you say everything is "stock" then you turn around and say it's Android 4.4, I'm assuming you mean ICS?.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
Yeah sorry, Its ICS, but now my phone won't charge at all so i think this phone might be done for. Thank you for replying!
Jamco20 said:
Yeah sorry, Its ICS, but now my phone won't charge at all so i think this phone might be done for. Thank you for replying!
Click to expand...
Click to collapse
Are you able to enter download mode still?
Just push the part in the USB on the phone so that the smaller part becomes bigger. Wouldn't recommend this as my USB port broke after weeks of doing this. I replaced it and it works good.
Sent from my SGH-T769 using Tapatalk 4
Hey everyone, The phone was dead but it had an extended warranty so i was shipped another one! and it connects with the USB through the computer! awesome! now to get to rooting....