[Q] claiming warranty HELP - HTC Sensation

anyone there who knows about warranty im shipping my vodafone uk sensation xe to htc repairs tommorow due to dust under screen, what are they gonna check, i cant find vodafone branded xe rom so im gonna go for htc_europe
will they check the cid? what should i put it too? anything else anyone can recomend will it matter if i send it back unbranded?

whynot66 said:
anyone there who knows about warranty im shipping my vodafone uk sensation xe to htc repairs tommorow due to dust under screen, what are they gonna check, i cant find vodafone branded xe rom so im gonna go for htc_europe
will they check the cid? what should i put it too? anything else anyone can recomend will it matter if i send it back unbranded?
Click to expand...
Click to collapse
bump bump??

whynot66 said:
anyone there who knows about warranty im shipping my vodafone uk sensation xe to htc repairs tommorow due to dust under screen, what are they gonna check, i cant find vodafone branded xe rom so im gonna go for htc_europe
will they check the cid? what should i put it too? anything else anyone can recomend will it matter if i send it back unbranded?
Click to expand...
Click to collapse
If they have just to clean the screen from the dust they won't look in the software I guess
Sent from my insercoined sensation

whynot66 said:
anyone there who knows about warranty im shipping my vodafone uk sensation xe to htc repairs tommorow due to dust under screen, what are they gonna check, i cant find vodafone branded xe rom so im gonna go for htc_europe
will they check the cid? what should i put it too? anything else anyone can recomend will it matter if i send it back unbranded?
Click to expand...
Click to collapse
Might wanna give this a read. Looks like they may well check software regardless of the repair.
http://forum.xda-developers.com/showpost.php?p=22518591&postcount=1

AFAIK the Vodafone UK XE didn't have custom FW but as I've not used one I couldn't be certain. Did it originally have a Vodafone boot animation/splash screen? If so you're kinda screwed as there isn't a leaked Vodafone XE RUU available

Im not 100% I flashed new ROM during first charge cycle LOL, i remember Vodafone boot screen but I had hd2 and dhd visa branded so I've got the boot image in my head on the same sized screen LOL I don't remember Vodafone music app tho
Does it matter why would HTC think anymore into it if I have s on and cid is HTC__001 with generic 1.73 ROM?
Sent from my HTC Sensation Z710e using xda premium

****!!! Bricked

whynot66 said:
****!!! Bricked
Click to expand...
Click to collapse
Now send it to HTC repair! Assuming there is no response on your phone to anything i don't believe HTC can tell what is on your phone.
I totally bricked my phone some time ago trying to return to s-on so sent it in to repair telling them that the phone wouldn't boot after appling an ota. I had it back within the week with a new motherboard and no bill.
EDIT Sorry, just realised i've already given you this answer on general thread.

bobsie41 said:
Now send it to HTC repair! Assuming there is no response on your phone to anything i don't believe HTC can tell what is on your phone.
I totally bricked my phone some time ago trying to return to s-on so sent it in to repair telling them that the phone wouldn't boot after appling an ota. I had it back within the week with a new motherboard and no bill.
EDIT Sorry, just realised i've already given you this answer on general thread.
Click to expand...
Click to collapse
yep they will give you a new one

fingers crossed i told them it never came back on after an ota its getting collected on friday..... i dont feel very confident tho

Related

[Q] how can i get my Tmob UK back to s-on?

Hi,
Phone is being exchanged due to dust problem. I had unfortunatley s-offed before problem arose. Still stock ROM though.
There doesn't seem to be a tmobile UK ruu about so i can't follow the guides that are around.
Any ideas?
I really need to sort ASAP as courier is collecting first thing.
Thanks in advance
Sent from my HTC Sensation using XDA Premium App
I don't believe an S-On method has been released yet...
SlyTuk said:
Hi,
Phone is being exchanged due to dust problem. I had unfortunatley s-offed before problem arose. Still stock ROM though.
There doesn't seem to be a tmobile UK ruu about so i can't follow the guides that are around.
Any ideas?
I really need to sort ASAP as courier is collecting first thing.
Thanks in advance
Sent from my HTC Sensation using XDA Premium App
Click to expand...
Click to collapse
This doesn't help answer your question (as there's no s-on method yet), but I can't help but wonder why you would request an exchange when your device was S-OFFed and you had no clue if it was even possible to revert that?
kinda in the same boat myself
I'm pretty sure your good with ship s-off and stock ROM.
Some people got s-off devices, how would they know if it came like that?
I would flash the RUU for your phone just in case.
SlyTuk said:
Hi,
Phone is being exchanged due to dust problem. I had unfortunatley s-offed before problem arose. Still stock ROM though.
There doesn't seem to be a tmobile UK ruu about so i can't follow the guides that are around.
Any ideas?
Click to expand...
Click to collapse
You need a ROM with software 1.35.401.1 - get it here:
RUU_Pyramid_HTC_Europe_1.35.401.1_Radio_10.43a.900 7.00U_10.51.9007.27_M3_release_198179_signed
http://www.filefactory.com/file/cc03...179_signed.exe
from this thread:
http://forum.xda-developers.com/showthread.php?t=1074559
Hope it helps.
darkblak said:
You need a ROM with software 1.35.401.1 - get it here:
RUU_Pyramid_HTC_Europe_1.35.401.1_Radio_10.43a.900 7.00U_10.51.9007.27_M3_release_198179_signed
http://www.filefactory.com/file/cc03...179_signed.exe
from this thread:
http://forum.xda-developers.com/showthread.php?t=1074559
Hope it helps.
Click to expand...
Click to collapse
Thanks - would this not remove all the T-Mob bloat & branding?
I didn't have any t-mobile branding on my TMobile UK phone.

[Q] Should I send my Sensation to HTC?

Hello. Yesterday I unrooted and s-on my sensation, because I have som dust in the screen. For it, I used germany's Vodafone RUU, due there isn't a RUU for Vodafone Spain (my country).
Some people from Spain told me that using that RUU from Germany was ok, but something confuses me: when I try to search for OTA's I get this message:
We have determined that your phone may be running a modified version of its system software. For your protection, we cannot update your phone. Please revert your phone to the official HTC system software to update your phone. If you did not modify the system software or would like help reverting your system, please contact us via the support section at www.htc.com
So, I want to know if HTC will see this, or if they'll refuse to change my screen. I'd also like to know experience of others whose country hasn't got a leaked Vodafone RUU, and your experience.
Thank you all
Anyone?
Sent from my HTC Sensation Z710e using XDA
so when you decided to leave stock rom and go custom.... didnt you make a nandroid backup like ALL the threads insist ? If you did you could restore it.
Or brick the device completely and say that a dodgy OTA upgrade caused it (no recommended)
EDIT: Wont a European RUU be good enough ? or a stock Spain RUU, It doesnt have to be carrier branded to re-validate warranty...Just stock
azzledazzle said:
so when you decided to leave stock rom and go custom.... didnt you make a nandroid backup like ALL the threads insist ? If you did you could restore it.
Or brick the device completely and say that a dodgy OTA upgrade caused it (no recommended)
EDIT: Wont a European RUU be good enough ? or a stock Spain RUU, It doesnt have to be carrier branded to re-validate warranty...Just stock
Click to expand...
Click to collapse
First of all, thanks for your answer. I didn't make a nandroid because the phone was bought already rooted from internet. I don't think so about the stock debranded ruu because they have the info that my phone was Vodafone branded and if they see a stock Rom they'll see I've manipulated the software.
Sent from my HTC Sensation Z710e using XDA
They won't see out mate add go for eu ruu as Spain would come under that more than the German one and as for it not been on voda you have had it unlocked and debranded they.won't have a clue I have done it once my self even left s off they won't relise
Sent from my HTC Sensation using xda premium
boroboy69r said:
They won't see out mate add go for eu ruu as Spain would come under that more than the German one and as for it not been on voda you have had it unlocked and debranded they.won't have a clue I have done it once my self even left s off they won't relise
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Ok, thanks for your answer
Sent from my HTC Sensation Z710e using XDA

advice please

ok im getting the htc one x from voda and there buying my sensation back but its rooted will this stop them buying it back off me as it defo works but as i say its rooted and its going back on arhd rom tonight from virtuos sense 4 rom any advice cheers guys
personally I would instal a stock ROM and then unroot and turn s-on just to make sure.
There is a guide somewhere
Sent from my HTC Sensation XE with Beats Audio using xda premium
Are they buying it back under a trade in scheme, where they give you a value regardless of you buying another phone? CPW bought my HTC Desire which was rooted, they didn't even bother to check.
thanx guys didnt wanna go through the messing about of reversing soff and stock roms ill just stick arhd back on and let em have it cheers
ye there buying it back already told me how much for my phone nothing to do with the new one except im getting the price down with what they owe me lol
just run an ruu
if you have supercid u can use any.. i did it to mine last nite, They want mine back
i dont think it will matter either way, but downloading and flashing an ruu only takes 10mins.
as for cid and s-off id just leave it... its easier for the next owner then lol

htc sensation xe ics update problem in egypt

hi there
i have just bought an htc sensation xe and its on 2.3.4
i have tried to upgrade the phone to ics
but it keep telling me that there no update available for your phone and its up-to date :crying::crying:
i contacted (the official htc care center in egypt ) and they send you have to come here and make a manually update there
when i got there their representative told me that we stoped the ics update here due to many problems of it and many htc sensations xe owners downgraded to the old soft agian and we dont recommend upgrading your phone
so what should i do now ???
tarek95 said:
hi there
i have just bought an htc sensation xe and its on 2.3.4
i have tried to upgrade the phone to ics
but it keep telling me that there no update available for your phone and its up-to date :crying::crying:
i contacted (the official htc care center in egypt ) and they send you have to come here and make a manually update there
when i got there their representative told me that we stoped the ics update here due to many problems of it and many htc sensations xe owners downgraded to the old soft agian and we dont recommend upgrading your phone
so what should i do now ???
Click to expand...
Click to collapse
you can always install a custom rom. there are plenty of them here on xda
serio22 said:
you can always install a custom rom. there are plenty of them here on xda
Click to expand...
Click to collapse
yes i know about custom roms ....but will i lose the warranty of i update the phone throw this way ?
and another questions can you recommend a rom for me cuz there too many roms here
thx in advance
tarek95 said:
yes i know about custom roms ....but will i lose the warranty of i update the phone throw this way ?
and another questions can you recommend a rom for me cuz there too many roms here
thx in advance
Click to expand...
Click to collapse
with 2.3.4 you have it means that your hboot is 1.17 so you can use revolutionary.io method to S-OFF your device
i think you won't lose warranty
rzr86 said:
with 2.3.4 you have it means that your hboot is 1.17 so you can use revolutionary.io method to S-OFF your device
i think you won't lose warranty
Click to expand...
Click to collapse
thx man for the help....i want a link so i know from where i can start all of this ..i have no idea what is hboot or what is s-off
just a small push
another question guys ..dose the XE has gorilla glass or not ?? gsmarena saying nothing about that
tarek95 said:
yes i know about custom roms ....but will i lose the warranty of i update the phone throw this way ?
and another questions can you recommend a rom for me cuz there too many roms here
thx in advance
Click to expand...
Click to collapse
I think it depends on the carrier about the warranty, I've sent a phone in for warranty with s-off, got the replacement and they never said anything about it.. I'm currently using hypernonsense ROM, it's really good for my needs.. but to flash an ics ROM you would have to flash an ics firmware first then then the ROM
Sent from my HTC Sensation 4G
tarek95 said:
thx man for the help....i want a link so i know from where i can start all of this ..i have no idea what is hboot or what is s-off
just a small push
another question guys ..dose the XE has gorilla glass or not ?? gsmarena saying nothing about that
Click to expand...
Click to collapse
turn off your device,pull out the battery,put it again
then press and hold power button and volume down together until it goes to bootloader
in the top of the screen it shows your hboot version.if it is 1.17(probably it is because of your android version)then go here
http://revolutionary.io/ and do the steps
rzr86 said:
turn off your device,pull out the battery,put it again
then press and hold power button and volume down together until it goes to bootloader
in the top of the screen it shows your hboot version.if it is 1.17(probably it is because of your android version)then go here
http://revolutionary.io/ and do the steps
Click to expand...
Click to collapse
my hboot verison is 1.18.0000
so what should i do now
tarek95 said:
my hboot verison is 1.18.0000
so what should i do now
Click to expand...
Click to collapse
again it is ok.use the site in my previous post
it is fine with that hboot version
just follow the steps
rzr86 said:
again it is ok.use the site in my previous post
it is fine with that hboot version
just follow the steps
Click to expand...
Click to collapse
cool man:good:
my last question is .dose the XE has gorilla glass or not ?? gsmarena saying nothing about that
tarek95 said:
cool man:good:
my last question is .dose the XE has gorilla glass or not ?? gsmarena saying nothing about that
Click to expand...
Click to collapse
actually i don't know.really sorry
maybe someone else knows
it does have corring gorilla glass look here
ganeshp said:
it does have corring gorilla glass look here
Click to expand...
Click to collapse
but they are saying
Sensation
and Sensation XL
not Sensation XE
tarek95 said:
but they are saying
Sensation
and Sensation XL
not Sensation XE
Click to expand...
Click to collapse
actually sensation and sensation xe are almost the same.
maybe they have the same glass

T-Mob DE HTC one S Z520e

Hello everyone.
I am trying to find a Z520e for a long time but unfortunately all the providers in my country only have the z560e.
I finally found in the market a z520e which is from T-Mobile DE of I am not wrong.
My question is that since the phone is Tmob branded, does this mean that I might have any issues? In my HTC desire I remember that branded phones had to have goldcards etc when flashing. Does this occur to the One S as well or can I flash let's say the viper S Rom without any issues to be concerned?
Am I gonna be able to change the Tmob Rom with the current official HTC WWE update?
Best regards,
T.
Sent from my HTC Desire using Tapatalk 2
thanito said:
Hello everyone.
I am trying to find a Z520e for a long time but unfortunately all the providers in my country only have the z560e.
I finally found in the market a z520e which is from T-Mobile DE of I am not wrong.
My question is that since the phone is Tmob branded, does this mean that I might have any issues? In my HTC desire I remember that branded phones had to have goldcards etc when flashing. Does this occur to the One S as well or can I flash let's say the viper S Rom without any issues to be concerned?
Am I gonna be able to change the Tmob Rom with the current official HTC WWE update?
Best regards,
T.
Sent from my HTC Desire using Tapatalk 2
Click to expand...
Click to collapse
I have a T-Mobile one and have no problems flashing and rooting.
Sent from my HTC One S running ViperOneS!
Ok, but can you flash the WWE Rom without root or only the tmob version?
I will root for sure, but I want to be sure that in case of warranty I will be able to find the stock ROM.
Also, do you know if Tmob z520e have the new housing that is not prone to chipping? Is there any picture to see the actual differences?
I have been searching for so long for a z520e..
Cheers
Sent from my HTC Desire using Tapatalk 2
thanito said:
Ok, but can you flash the WWE Rom without root or only the tmob version?
I will root for sure, but I want to be sure that in case of warranty I will be able to find the stock ROM.
Click to expand...
Click to collapse
You'll need to root first and then change CID in order to be able to flash any other RUU than the official TMO one. EVenif you lock the bootloader again, it'll show 'tampered'.
thanito said:
Also, do you know if Tmob z520e have the new housing that is not prone to chipping? Is there any picture to see the actual differences?
Click to expand...
Click to collapse
Please search and read in the appropriate thread. Also my device is one of the first ones sold in Germany I didn't have this certain problem (and no others as well!) :good:
rootrider said:
You'll need to root first and then change CID in order to be able to flash any other RUU than the official TMO one. EVenif you lock the bootloader again, it'll show 'tampered'.
Please search and read in the appropriate thread. Also my device is one of the first ones sold in Germany I didn't have this certain problem (and no others as well!) :good:
Click to expand...
Click to collapse
Thanks for your reply mate
p.s: Do you remember the name of the thread that I should look for?
thanito said:
Thanks for your reply mate
p.s: Do you remember the name of the thread that I should look for?
Click to expand...
Click to collapse
Mate, just hit this link and you'll be there.
rootrider said:
Mate, just hit this link and you'll be there.
Click to expand...
Click to collapse
Thanx again mate..
So if the serial number is bigger than SH/HT24 or 25 it will be the revised version?? Which one did you have from Tmob DE??
Also, do you run custom ROM like Viper S? how much space do you have left after clean install?

Categories

Resources