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PLEASE Help - I think i bricked my phone. [SOLVED]

Hi,
My phone was working fine till i tried to revert to old radio and spl to use the superD rom. Ive used many roms and all works fine. When i did the revert my recovery stopped working, so i tried going back to the higher radio and spl and still my recovery doesnt work, i press home and end call and insteasd of going to recovery it just sits there with the htc magic logo for 5 mins then reboots and loops. I have no OS on the phone now so I cant boot into O/S or recovery so I thought id try to install an RUU that I know lets me change the SPL and radio. I thought the only way would be in fastboot so I went into fastboot and loaded the RUU in windows and get the errors "the ROM update utility cannot update your android phone" and
"please get the correct ROM update utility & try again". Now my fastboot has a little picture of a processor(I think) with a red cross through it and now I cant even change the SPL or radio as I keep getting the error "FAILED (remote: signature verify fail)" this is so frustrating and I really need my phone . I am not smart enough to fix this so if someone could PLEASE help i would be greatly appreciative, thanks.
In fasboot I have the little processor photo with a red cross and the following info.
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.008(SAPP10000)
CPLD-12
RADIO-6.35.08.29
Nov 3 2009, 15:56:29
***Update***
Now I can only get into fastboot, even when I just turn the phone on. Please view this link of the photo of my phone to see what I mean, thanks.
http://i43.tinypic.com/2n1ylwk.jpg

I dont think you bricked it as long as you can enter fastboot..
Actually I dont know what you should do.. hopefully someone can help you.
Good luck

Screwing around with different radio versions almost guarantees a bricking if you don't know what you're doing.
I got your fastboot info, but what exact phone is it?

MicroMina said:
I dont think you bricked it as long as you can enter fastboot..
Actually I dont know what you should do.. hopefully someone can help you.
Good luck
Click to expand...
Click to collapse
Hi MicroMina,
Thanks for the reply. I hope someone can help me too im really stuck here. I have attached a photo in my first post, not sure its even fastboot anymore I can access

kbeezie said:
Screwing around with different radio versions almost guarantees a bricking if you don't know what you're doing.
I got your fastboot info, but what exact phone is it?
Click to expand...
Click to collapse
Hi kbeezie,
Its a HTC Magic 32A. I got it on a plan from Three(hutchinson) Australia.
My phone was working fine up until I used the radio and SPL for this topic
http://forum.xda-developers.com/showthread.php?t=605239
I was trying to downgrade(revert) when the problem happend. Updating/reverting had the same outcome which is where I am at now, thanks

ddmmh said:
Hi kbeezie,
Its a HTC Magic 32A. I got it on a plan from Three(hutchinson) Australia.
My phone was working fine up until I used the radio and SPL for this topic
http://forum.xda-developers.com/showthread.php?t=605239
I was trying to downgrade(revert) when the problem happend. Updating/reverting had the same outcome which is where I am at now, thanks
Click to expand...
Click to collapse
Well you can probably try to revert the phone back to it's original RUU:
http://forum.xda-developers.com/showthread.php?t=659403
There's a Hutchinson, Au one on the list.

kbeezie said:
Well you can probably try to revert the phone back to it's original RUU:
http://forum.xda-developers.com/showthread.php?t=659403
There's a Hutchinson, Au one on the list.
Click to expand...
Click to collapse
Hi kbeezie,
Thanks for the reply but I already tried to do that but i keep getting the errors "the ROM update utility cannot update your android phone" and
"please get the correct ROM update utility & try again". . Long story short up until 3 days ago I was using the Aus hutching RUU from that post. It was unhackable up until 2 days ago when there was a solution for the spl.0009-0010. I applied the method to revert to a non perfected SPL( i believe its called) i had root/recovery.. i even played around with a few roms but ultimatley i wanted to use the superD rom so I had to revert back to an old radio and SPL and thats when all this nightmare began, any other suggestions?? or any other info I can provide for you? Thanks.

ddmmh said:
Hi kbeezie,
Thanks for the reply but I already tried to do that but i keep getting the errors "the ROM update utility cannot update your android phone" and
"please get the correct ROM update utility & try again". . Long story short up until 3 days ago I was using the Aus hutching RUU from that post. It was unhackable up until 2 days ago when there was a solution for the spl.0009-0010. I applied the method to revert to a non perfected SPL( i believe its called) i had root/recovery.. i even played around with a few roms but ultimatley i wanted to use the superD rom so I had to revert back to an old radio and SPL and thats when all this nightmare began, any other suggestions?? or any other info I can provide for you? Thanks.
Click to expand...
Click to collapse
If you had it working... why did you bother to flash the radio?

kbeezie said:
If you had it working... why did you bother to flash the radio?
Click to expand...
Click to collapse
Because to run the superD rom you need to have old radio and spl. As soon as I went to revert i started having the problems of not getting into recovery and the phone hanging on the htc magic and rebooting in a loop. At that point in time the fastboot didnt have a lock on it(see picture in first post) When i tried to use the RUU is when I REALLY started having big problems and the fastboot had that little lock image and now the only thing the phone does is go into fastboot no matter if i power on or hold home and power or volume and power... hope this sheds a bit more light on the situation thanks

ddmmh said:
Because to run the superD rom you need to have old radio and spl. As soon as I went to revert i started having the problems of not getting into recovery and the phone hanging on the htc magic and rebooting in a loop. At that point in time the fastboot didnt have a lock on it(see picture in first post) When i tried to use the RUU is when I REALLY started having big problems and the fastboot had that little lock image and now the only thing the phone does is go into fastboot no matter if i power on or hold home and power or volume and power... hope this sheds a bit more light on the situation thanks
Click to expand...
Click to collapse
I never had to deal with the RUU screen, and googling isn't revealing any new info. There's a good chance you effectively bricked the phone. The only other thing I can think of in regards to RUU images, is if perhaps the phone wasn't originally intended for Australia (as such would be a different RUU image).

kbeezie said:
I never had to deal with the RUU screen, and googling isn't revealing any new info. There's a good chance you effectively bricked the phone. The only other thing I can think of in regards to RUU images, is if perhaps the phone wasn't originally intended for Australia (as such would be a different RUU image).
Click to expand...
Click to collapse
Hmm i see, does the SPL or radio determine this? Because like i said earlier I was using the latest RUU for hutchinson AUS which installed fine so I believe thats not the issue, the only problem was the perfected SPL which was finally cracked a few days ago. I never thought id actually brick my phone. Do you think theres nothing I can do? I tried googling a locked fastboot with no results either, is this the first problem of its kind that you know of?

While in fastboot; can you see the device from adb devices?
The safest thing to do would be to go back to the provider's code... just make sure it is the one for your model.

Carlos1970 said:
While in fastboot; can you see the device from adb devices?
The safest thing to do would be to go back to the provider's code... just make sure it is the one for your model.
Click to expand...
Click to collapse
Hi Carlos,
No I cannot see any devices when i CMD adb devices
When you say go back to the providers code do you mean the RUU? If so then ive tried this without success(last one not original). If not can you explain what you mean? thanks

...and you have the SDK and USB drivers installed; correct? I run WinXP and the ADB driver was not automatically installed; had to be installed manually.
"fastboot devices" should work; does that one show anything?

Wow, amazing. Don't try to help when you yourself are not completely sure about what you are saying.
ADB will NEVER recognize your phone in fastboot mode - hence FASTBOOT commands were created!
do "fastboot devices" while in fastboot , not "adb devices"

eyegor said:
Wow, amazing. Don't try to help when you yourself are not completely sure about what you are saying.
ADB will NEVER recognize your phone in fastboot mode - hence FASTBOOT commands were created!
do "fastboot devices" while in fastboot , not "adb devices"
Click to expand...
Click to collapse
The problem of course is those who don't know what they're talking bout wouldn't know that?

And yet they talk. (not directed at Carlos, he did in fact tell the OP to try fastboot devices as well, only later)

OK so I mispoke... The point I was trying to make was that the USB drivers had to be properly installed to get any output out of ADB.
Either through adb devices or fastboot devices it would be good to know if there is any comm over the usb port. If so; the best thing to do might be to reflash the provider's code.
So back to the issue. I found this thread from earlier in the year; I didn't go through all the messages but it is your same problem.
"My HTC Magic Stuck in RUU Screen after failed ROM upgrade"
Search for thread 625604
Hope it helps.

Carlos1970 said:
OK so I mispoke... The point I was trying to make was that the USB drivers had to be properly installed to get any output out of ADB.
Either through adb devices or fastboot devices it would be good to know if there is any comm over the usb port. If so; the best thing to do might be to reflash the provider's code.
So back to the issue. I found this thread from earlier in the year; I didn't go through all the messages but it is your same problem.
"My HTC Magic Stuck in RUU Screen after failed ROM upgrade"
Search for thread 625604
Hope it helps.
Click to expand...
Click to collapse
Hi Carlos and everyone thanks for your input.
I read through that post and all related posts but there wasnt really much of a solution.
I CAN access fastboot devices so i tried to flash a recovery via fastboot it starts to write then I get an error "FAILED (remote: 12 signature verify fail).
I think because I have S-ON? So i was thinking if there was a way to turn S-OFF would I be able to flash a custom recovery via fastboot??? Cheers

BUMP ^ ^
$20 into paypal account for anyone can give me a solution to fix this 100%.

[Q] Srewed up my Incredible S while trying to unroot it. Help!

Hi there,
First post here, so: hello! Nice to be here....
I will try to tell you the problem in as little words as possible and sum it up ;-)
I rooted my Incredible S (Europe (Netherlands), Provider: Telfort) with 'Revolutionary' to make my Japanese sim work. All ok, except I couldn't use internet. Useless for me...
Now I wanted to unroot my phone again via a manual on 'theunlockr. But I got stuck when trying to flash the stock bootloader. Got this message in the cmd:
C:\android-sdk\platform-tools>adb shell /data/local/psneuter
Failed to set prot mask (Inappropriate ioctl for device)
Searched for an answer a long time and tried several things.. Nothing worked and some things were just beyond my knowledge.
Now I installed a new ROM on my phone, because I didn't knew in what state my phone was, after trying all kind of things.. I used this one:
RUU_VIVO_SENSE30_S_HTC_WWE_3.08.405.3_Radio_20.4802.30.0822U_3822.10.08.28_M_release_227170_signed
Problem: My phone doesn't start anymore. It is stuck on the white screen with HTC logo. I searched and viewed all the treads on this problem, but with no result. I went into Hboot and tried 'Recovery' and 'factory reset' with no succes. And I cannot access the phone via cmd to run a recovery file. SDK is intalled on my computer with the 'Goolgle usb driver package' installed.
Can someone please help me? I'm obvious a noob in this! And all the information on the internet about this subject is overwelming me. I just want to reset my whole phone!
Many thanks!!
INFO HBOOT:
- Revolutionary
- VIVO PVT SHIP S-OFF RL
- HBOOT-6.13.1002
- RADIO-3805.06.03.03_M

Have you tried:
http://forum.xda-developers.com/showthread.php?t=969973
or
http://forum.xda-developers.com/showthread.php?t=1367836
or
In future, go to the unlockr iff xda-dev guys cant solev it for you...
Best,
Abhi

abhishekkumarsingh said:
Have you tried:
http://forum.xda-developers.com/showthread.php?t=969973
or
http://forum.xda-developers.com/showthread.php?t=1367836
or
In future, go to the unlockr iff xda-dev guys cant solev it for you...
Best,
Abhi
Click to expand...
Click to collapse
Many thanks! I will look into it...

[Q] Still S-OFF after "writesecureflag 3"

Hi,
I've rooted my HTC Sensation a long time ago and installed plenty of custom roms. But now there's something wrong with my display and I want to return my phone to HTC for repair.
So I followed the guide from viper. I've ran the right stock RUU and after that I've tried to go back to S-ON. When I follow the instructions for adb everything works. But when I give in the command "writesecureflag 3", reboot the bootloader it still shows S-OFF. I get no error or something else.
Can anyone help me?

blackbird89 said:
Hi,
I've rooted my HTC Sensation a long time ago and installed plenty of custom roms. But now there's something wrong with my display and I want to return my phone to HTC for repair.
So I followed the guide from viper. I've ran the right stock RUU and after that I've tried to go back to S-ON. When I follow the instructions for adb everything works. But when I give in the command "writesecureflag 3", reboot the bootloader it still shows S-OFF. I get no error or something else.
Can anyone help me?
Click to expand...
Click to collapse
chk the reply in help me thread for the same question you've asked

[Q] Cannot flash Sensation with S-on and formatted memory!!! HELP!! PLEASE!!

Hello all, I apologize if this or similar has been posted ahead of time. I've have been searching the forums and Google for the past 4 days trying to figure this out. I'm lost...
Just to be known, I am not a "complete" noob on rooting/hacking phones. I am however a noob on this Sensation..
So a few days ago I got this phone. I had all intentions of running rooted custom roms. I've followed every turtorial I could find on it. I see there were two ways: Through SDK and the All-in-one kit v1.0
I tried using the SDK first... the problem I had with it was I would get a "failed to fetch URL"
So I would have to close down. Then after that I couldn't get "revision 5" to load up to tick on it.
Obviously it wasn't working correctly or somthing was wrong with drivers? I did install HTC Sync AND latest Java.
I dunno?
Next I went to use the All-In-One toolkit
Seemed better and easier. I went through the steps of unlocking the Bootloader - DONE!
Next I went to flash recovery.. Well I got stuck. It wouldn't load.
Well this next step is probably where I went wrong...
I was trying to move clutter off my desktop and was clicking on things... I happen to hit the "Stock kernel" button. Wouldn't be a problem except the tool kit is used for the HTC One X (although it is said to also be used for the Sensation). I'm thinking maybe I loaded thr One X kernel?
Basically, after that I am stuck on the HTC wite screen. I can get into bootloader, Fastboot, and now CWMrecovery (although recovery is giving me issues too. Can't mount USB and half the time wont run SuperWipe, will say aborted status 1 and sometimes 7)
There is current rom in the phone so I cannot boot into anything and I wasn't able to do "perm root" because of my accident.
I'm stuck and I've run out of options. Is it bricked? What can I do to get back to stock to atleast start over and get S-OFF?
I do have the OTA ICS update 1.27 if that helps.
Please, any help is greatly appreciated!!!!

http://forum.xda-developers.com/showthread.php?t=1631861
look here
first flash 4ext recovery then is easy

Thanks for replying back so quickly! That is the actual thread I've been trying to follow. My problem with it is I can't get command prompt to work right? I follow the directions but every time I keep getting "not found" in the directories. Is it something on my comp I'm not doing right?

BlastDrumBeater said:
Thanks for replying back so quickly! That is the actual thread I've been trying to follow. My problem with it is I can't get command prompt to work right? I follow the directions but every time I keep getting "not found" in the directories. Is it something on my comp I'm not doing right?
Click to expand...
Click to collapse
if you are trying to flash 4ext recovery then did you open the command prompt in the folder where adb and fastboot files are located?
if yes then did you have installed htc drivers?
best wishes
big mistake that you used kernel from that tool
i used the same tool to root my device but never flashed that kernel because it is for one x
never do steps that are not mentioning

Hi.
Your phone is not bricked..
Please look HERE
Sent from my HTC Sensation Z710e using xda premium

[Q] Desire S will not boot after Over the air update from T-Mobile / HTC

Hi
My phone received an update last week.
The phone is not rooted. It is exactly as when bought.
Unfortunately, it now hangs at the T-Mobile splash screen and will not boot. Recovery takes me to a black screen with a phone and a red triangle.
Nothing else goes past the splash screen.
I was hoping to just flash a new ROM as I have done on other phones but it is S-ON and USB debugging is not enabled.
SAGA PVT SHIP S-ON RL
HBOOT - 0.98.0002
RADIO-3805.06.02.03_M
eMMC-boot
Mar 30 2011, 17:29:31
Since I cannot start the phone I am at a bit of a loss as to what I can do.
I have searched forums including this one but cannot find an answer for such a problem when USB debugging is off, the phone cannot boot and it's S-ON - although i can get into bootloader no trouble.
Please can someone give me an idea if this phone is a gonner? or might you be able to suggest a solution?
Thank you
Don

Don't you have warranty? Since the device is untouched let the service centre take care, why bothering yourself.
The other way is to press Vol Up + Power while in the red triangle recovery screen and wipe cache
Sent from my HTC Desire S

thanks for the reply.
it's a works phone and they haven't shown an interest in fixing it but have just replaced it with a new one x.
that's great but rather than throw it away i'd like to try and fix it.
i have tried the volume up and power button from the red triangle screen and it gives me the option to boot from sd card which is a start!
what can i put on the sd card to get me going? do i need a rom image of the original rom? can i download something and if so what should i go looking for?
sorry if this is a bit noob but i tinker but am no expert!
thanks for any further assistance.
D

donster22 said:
thanks for the reply.
it's a works phone and they haven't shown an interest in fixing it but have just replaced it with a new one x.
that's great but rather than throw it away i'd like to try and fix it.
i have tried the volume up and power button from the red triangle screen and it gives me the option to boot from sd card which is a start!
what can i put on the sd card to get me going? do i need a rom image of the original rom? can i download something and if so what should i go looking for?
sorry if this is a bit noob but i tinker but am no expert!
thanks for any further assistance.
D
Click to expand...
Click to collapse
There is nothing to install from the sdcard.
Don't you have a "wipe cache" option there?

yes, i can wipe the cache but it makes no difference.
should i just give up hope or is there anything else i can do?
seems a shame.
since the phone can get to the different option screens i was hoping there might be a cure!
:crying:

There are ways to fix it, but it may be hard if you do not know the basics. Take a look in your SDcard for a file named OTA_blabla.zip
If there is such copy it to a safe place (as a backup) the install it via the option in recovery.
If no then you can make a Goldcard and flash an European 1.47.401.2 RUU while in "fastboot USB" mode
Sent from my HTC Desire S

Unfortunately, it gets better..... the SD card has been reformatted and put into new phone!
I'm quite good at following instructions / using my common sense if anyone has some pointers.
Even keen to read up if someone can point me in the right direction?
[Edit] sorry... Had not seem the goldcard bit in my e-mail. Will look into that.
Thanks
Don

Thanks for your help so far.
I think I'm getting somewhere but..
Gold card, done and in the phone.
RUU runs but after 30% i get, "Customer ID error".
I could not find the exact ROM you mentioned (European 1.47.401.2 RUU) so used:
RUU_Saga_HTC_Europe_1.47.401.4_Radio_20.28I.30.085AU_3805.06.02.03_M_release_199410_signed
Is that where I've gone wrong?
the RUU asks me if i want to update 1.47.110.3 to Image Version 1.47.401.4?
do i need to find 1.47.110.3 somewhere then?
thanks
don

This is the problem with branded phones. Not all RUUs are available. That's why you have to make the GoldCard trick.
The RUU you have used is the proper one. My mistake at the last digit. But the error you are getting indicates that the GoldCard is not working.
Anyway today I remembered that the user Scanob posted another mirror in the "Saga Shipped ROMs" with some RUUs that are not available on the File Factory.
I have searched for it, checked and I found this: RUU_Saga_TMO_UK_1.47.110.3_Radio_20.28I.30.085AU_3 805.06.02.03_M_release_ 204398_signed.exe
I have opened the site but the file was not longer available there. So I have made some searching, found it on another Chinese site (direct link - you have to hit the blue button to download and the click the option to the right to download it via your browser).
So I guess this is your solution. Forget about the GoldCard, download the RUU and run it in "Fastboot USB" mode. You device should be fine after that.
Good luck!

Thanks. Will try tonight.

It's worked! Thank you very very much!

[plz plz plz plz need this ROM in emergency

solo25 said:
[plz plz plz plz need this ROM in emergency
Click to expand...
Click to collapse
WTF???

RUU_Saga_TMO_UK_1.47.110.3_Radio_20.28I.30.085AU_3 805.06.02.03_M_release_ 204398_signed.exe

solo25 said:
RUU_Saga_TMO_UK_1.47.110.3_Radio_20.28I.30.085AU_3 805.06.02.03_M_release_ 204398_signed.exe
Click to expand...
Click to collapse
As this is not a helpdesk for noobs, I am going to suggest that you might wish to consider being a little more interactive with the forum if you ever return for more assistance. At the moment you sound like an 8 year old spoilt brat.
Using Google to search for the first part of the RUU name only "RUU_Saga_TMO_UK_1.47.110.3" gave a couple of hits which ultimately lead to the same place;-
http://dl.vmall.com/c0cn79ht6s or http://dl.dbank.com/c0cn79ht6s
and took me less than 30 seconds to do

how i can instal it in my htc plz?
---------- Post added at 09:29 AM ---------- Previous post was at 09:24 AM ----------
i have founed a zipzd file not a setup how i can instal it in my htc plz?

solo25 said:
how i can instal it in my htc plz?
---------- Post added at 09:29 AM ---------- Previous post was at 09:24 AM ----------
i have founed a zipzd file not a setup how i can instal it in my htc plz?
Click to expand...
Click to collapse
You really need to start searching and reading.

plz plz need help

solo25 said:
plz plz need help
Click to expand...
Click to collapse
Stop being so damn lazy and use your eyes and brain :banghead:

i realy need a help ?
i use a goldcard or bootloader?