Win7 Will Not Connect To Xoom - Xoom Q&A, Help & Troubleshooting

I just got a new Win7 Pc and now when I try to connect my Xoom to it it says Unknown MPT device. I tried installing the drivers to no avail. I didnt have this problem on XP. I am running stock ICS on my WiFi Xoom. Any ideas?

Where did you get these drivers from? Try the ones directly from Motorola.

You could drive removing the current drivers and SW. Try just using the device then runnign the moto install for those drivers. Make sure USB is enabled correctly on the tablet too. Is it charging from the usb connection? You could try a different port it shoudl charge regardless.

drew4452862 said:
You could drive removing the current drivers and SW. Try just using the device then runnign the moto install for those drivers. Make sure USB is enabled correctly on the tablet too. Is it charging from the usb connection? You could try a different port it shoudl charge regardless.
Click to expand...
Click to collapse
Xoom doesn't charge via USB..

I am using the drivers and software directly from Motorola. I have tried it with USB debugging on and off. I have tried switching it from MTP to PTP on the Xoom and still the same results.

bigslam123 said:
I am using the drivers and software directly from Motorola. I have tried it with USB debugging on and off. I have tried switching it from MTP to PTP on the Xoom and still the same results.
Click to expand...
Click to collapse
Go into device manager and see what's up. Make sure xoom is plugged in beforehand. Right-click My Computer -> Manage -> Device Manager.
If there are no errors (!) to do with the xoom, then some form of driver is installed. Manually delete these by right-clicking on them.
Then take out xoom, and put it back in. Win7 should automatically find the MTP drivers.

TheStickMan said:
Go into device manager and see what's up. Make sure xoom is plugged in beforehand. Right-click My Computer -> Manage -> Device Manager.
If there are no errors (!) to do with the xoom, then some form of driver is installed. Manually delete these by right-clicking on them.
Then take out xoom, and put it back in. Win7 should automatically find the MTP drivers.
Click to expand...
Click to collapse
I'm getting the same exact problem and I've gone through uninstalling windows media 12 to acquire the mtp drivers and nothing, i can't even get it to install wmp11.grrrrrrrrrrrrr

does the xoom show up in Windows Explorer under "Computer"?

Related

ADB Does Not See TF700

I cannot for the life of me get ADB to recognize my new TF700. I've tried using the naked drivers, along with the ones Windows installs by default.
Android SDK is up to date.
I've searched every thread high and low and cannot figure this out.
I didn't have nearly this much trouble with my TF101.
I'm at my wits end, so any help is appreciated.
TF700 is new out of the box, with Android 4.1.1
USB debugging is ticked in settings right.
Look in windows device manager see if it shows as USB mass storage device.
If not remove usb from the PC then plug into a different port on the PC.
Also sometimes the sync software from Asus will force Windows to recognize the tablet.
Is there a micro card in the tablet?
If so unplug the tab remove the card after unmounting then plug the tab back into the usb and see if it shows up.
USB Debugging is checked.
Device manager shows "ASUS Transformer Pad TF700T" and "ASUS Android Composite ADB Interface"
I'm about to try the Asus Sync trick.
No MicroSD card is in the tablet. Should I try putting one in?
EDIT:
No difference with MicroSD card
No difference after installing ASUS Sync
jered6323 said:
USB Debugging is checked.
Device manager shows "ASUS Transformer Pad TF700T" and "ASUS Android Composite ADB Interface"
I'm about to try the Asus Sync trick.
No MicroSD card is in the tablet. Should I try putting one in?
Click to expand...
Click to collapse
Yes try the microSD card...
Can you uninstall the Composite ADB Interface and reboot the PC then connect the tab again?
Edit:
Are you on a Windows 7 desktop?
Just in case drivers for Asus tabs
ADB
ADB and fastboot wouldn't pick up mine, either, but I got it working by using another USB port on my box. Even using a simple extension cable meant that I'd lose connectivity, so make sure you plug it in directly, too.
Thats OK said:
Yes try the microSD card...
Can you uninstall the Composite ADB Interface and reboot the PC then connect the tab again?
Edit:
Are you on a Windows 7 desktop?
Just in case drivers for Asus tabs
ADB
Click to expand...
Click to collapse
Uninstalled Composite ADB Interface, rebooted, connected tab and used the drivers you provided.
Still no luck.
Yes, Windows 7 64-bit desktop.
MartyHulskemper said:
ADB and fastboot wouldn't pick up mine, either, but I got it working by using another USB port on my box. Even using a simple extension cable meant that I'd lose connectivity, so make sure you plug it in directly, too.
Click to expand...
Click to collapse
I've tried multiple USB ports, even 3.0 ports, all with no avail. No extensions or hubs being used, plugging directing into motherboard.
EDIT:
Again, it's on Android 4.1.1, is this the issue?
Build Number is 10.4.4.23
EDIT 2:
Downgraded to Android 4.0.3, Build 9.4.5.30
Was able to root using kangaroot on my MacBook Pro
Still no luck with Windows 7 though
jered6323 said:
EDIT 2:
Downgraded to Android 4.0.3, Build 9.4.5.30
Was able to root using kangaroot on my MacBook Pro
Still no luck with Windows 7 though
Click to expand...
Click to collapse
Windows can be stubborn as far as this.
Asus PC Suite may be able to overwrite the problem driver.
Glad to see the MAC came thru though :good:

Unable to copy files to Nexus 5

Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me

Can't see Nexus 5 folder - Windows 8

Hi, I've been trying to connect my rooted Nexus 5 to my laptop for a few hours now with no luck. It works for my desktop but it doesn't for my work laptop. Both machines recognize it as Google ADB interface in device manager but I can't see the folder on my laptop. I tried with and without USB debugging, MTP/PTP and I also installed SDK tools but none of them worked. When I try to uninstall the drivers, so I can reinstall them, it does the uninstall, I plug in the usb again and the device is there like the drivers were never uninstalled. I've attached a screenshot with the driver and the date. Any thoughts on what's causing the issue?
geolykos said:
Hi, I've been trying to connect my rooted Nexus 5 to my laptop for a few hours now with no luck. It works for my desktop but it doesn't for my work laptop. Both machines recognize it as Google ADB interface in device manager but I can't see the folder on my laptop. I tried with and without USB debugging, MTP/PTP and I also installed SDK tools but none of them worked. When I try to uninstall the drivers, so I can reinstall them, it does the uninstall, I plug in the usb again and the device is there like the drivers were never uninstalled. I've attached a screenshot with the driver and the date. Any thoughts on what's causing the issue?
Click to expand...
Click to collapse
Uninstall all drivers for android devices (and make sure you choose the option to remove the files), reboot then plug it in, what does it do? Try the universal drivers?
Also try turning off USB debugging if you have it on.
If you look through the first link in my signature there's a thread on troubleshooting driver issues
Lethargy said:
Uninstall all drivers for android devices (and make sure you choose the option to remove the files), reboot then plug it in, what does it do? Try the universal drivers?
Also try turning off USB debugging if you have it on.
If you look through the first link in my signature there's a thread on troubleshooting driver issues
Click to expand...
Click to collapse
I've checked that guide already as it is first to pop on google search. I uninstalled and removed software as you said and it installed Android ABD Interface drivers now. Which I imagine are the same but not device specific. Still not response from my phone though. I can see it under Devices and Printers as well but no folder pops. It works on Windows 7 at home and I tried it on a machine with Windows XP as well and it works fine.
geolykos said:
I've checked that guide already as it is first to pop on google search. I uninstalled and removed software as you said and it installed Android ABD Interface drivers now. Which I imagine are the same but not device specific. Still not response from my phone though. I can see it under Devices and Printers as well but no folder pops. It works on Windows 7 at home and I tried it on a machine with Windows XP as well and it works fine.
Click to expand...
Click to collapse
Not sure then. Try this: http://forum.xda-developers.com/showpost.php?p=47165389&postcount=3
If not then try asking in the driver thread.
Enable USB debugging mode if its not on. I usually turn on and off and then connect it to your PC.
badboy47 said:
Enable USB debugging mode if its not on. I usually turn on and off and then connect it to your PC.
Click to expand...
Click to collapse
OP wants to connect in MTP, not for adb I think lol. No need to turn it on, and on some devices I've had in the past it won't show up if you have it on :/

[Solved] USB suddenly stopped working

I have a Nexus 5 that I have had about a month now and I had the USB on it working before about a week ago. I plugged it in today and neither my desktop or laptop could recognize it anymore. Both computers are running Windows 8.1.1 and the issues seems to be new as I can neither get USB storage or ADB to find it. The closest I can get it to working is to switch the USB mode to PTP and it reads that but I don't want to pull photos off. When I have it in MTP, it makes the sound of it plugging in and my phone shows it is plugged into a computer but Explorer shows nothing and it says it is working normally in device manager. I've tried everything from enabling and disabling debugging, restarted both my phone and computer tried reinstalling the drivers (both by the computer automatically finding them and manually installing them) but nothing seems to work. Is it possible that Windows Update could of broke the drivers since my computer installed updates yesterday? I also have Linux on my laptop and it appears to read fine with Linux.
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
OK thanks. I'll give it a try because it was showing up as ACER ADB Device under device manager
EDIT: I updated the drivers and used the USB composit drivers instead and it got MTP working again. When I set it to USB composit, it installed Google's ADB drivers and the Nexus 5's USB drivers so everything is working again. Thanks for your help
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
I can´t manually update driver because of this:
when i update the acer adb it says the driver is up to date and everything is all same. what to do?
Thanks! Thought I was going to go crazy. Worked for me...
i set the driver to MTP as mentioned above and the phone started to show up on the explorer but now i couldnt copy any files from my laptop to the
phone. It displays like that and if clicked yes then the copy wouldnt happen.what is the problem.
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
wangdaning said:
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
Click to expand...
Click to collapse
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Big tree said:
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Click to expand...
Click to collapse
That msg comes when you're in PTP mode I think...Only certain formats are supported.
Check under storage, expansion menu and make sure you are set to the first option...not PTP.
Above guy mentioned to have phone in USB debugging mode when setting up drivers.
If the device is showing then you need to point to the drivers for it (download them from google). I reinstalled windows a few days ago and had the acer issue (device first shows up in device manager as nexus 5 then switches to acer), windows wants it to be an acer device. Stop windows and then install the correct drivers,
For me I had to click the auto install in windows tray and tell it to stop. After a few times it worked.
No I'm connecting in MTP mode. Ahh its gettn irritating.

nexus 5 usb connection issue

hi
so im on stock android 5 rooted. i can connect to my laptop via usb in fastboot mode but when the phone is on it does not connect (only charges)
and nothing shows up in device manager. what can i do?
kashsih93 said:
hi
so im on stock android 5 rooted. i can connect to my laptop via usb in fastboot mode but when the phone is on it does not connect (only charges)
and nothing shows up in device manager. what can i do?
Click to expand...
Click to collapse
Chances are it is a driver issue with the computer. Does it appear on another computer with the same cable?
Uninstall old drivers and then re-install the Nexus 5 drivers https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
Jnewell05 said:
Chances are it is a driver issue with the computer. Does it appear on another computer with the same cable?
Uninstall old drivers and then re-install the Nexus 5 drivers https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
Click to expand...
Click to collapse
doesnt appear on any other computer
Go to "Settings", then "Storage". Click on menu in the upper right side of the screen, the three small squares, and “USB Computer Connection” drop down should show. If it does then change to PTP and see if the computer can see it.
If you don't get the "USB Computer Connection" drop down then its probably the USB drivers OR the cable!
I'd uninstall drivers from the computer by connecting phone to the computer right clicking on computer icon, choose manage, device manager, under usb you should see nexus 5 or unknown(with a yellow triangle). Right click and uninstall. Reboot computer and install the drivers listed on googles website for the nexus 5. You may have to just connect you device to the computer and let it try to install then right click Nexus 5 or Unknown again and choose update drivers and browse to the unzipped downloaded usb drivers.
If that doesn't work then i'd buy a replacement usb cable. I got so many of these laying around did you try this yet?
Are you running stock or a rom? Might be something with a rom. I remember having a similar issue several years ago with this, i'm pretty sure it was a driver issue, possibly a rom. Heck the micro usb connection on your phone could be full of dust and junk and isn't making a connection.
https://plus.google.com/u/0/103583939320326217147/posts/BQ5iYJEaaEH
This has proven to work when usb drivers aren't working in recovery! Just thought i'd pass this your way in case it helps.
Jnewell05 said:
Go to "Settings", then "Storage". Click on menu in the upper right side of the screen, the three small squares, and “USB Computer Connection” drop down should show. If it does then change to PTP and see if the computer can see it.
If you don't get the "USB Computer Connection" drop down then its probably the USB drivers OR the cable!
I'd uninstall drivers from the computer by connecting phone to the computer right clicking on computer icon, choose manage, device manager, under usb you should see nexus 5 or unknown(with a yellow triangle). Right click and uninstall. Reboot computer and install the drivers listed on googles website for the nexus 5. You may have to just connect you device to the computer and let it try to install then right click Nexus 5 or Unknown again and choose update drivers and browse to the unzipped downloaded usb drivers.
If that doesn't work then i'd buy a replacement usb cable. I got so many of these laying around did you try this yet?
Are you running stock or a rom? Might be something with a rom. I remember having a similar issue several years ago with this, i'm pretty sure it was a driver issue, possibly a rom. Heck the micro usb connection on your phone could be full of dust and junk and isn't making a connection.
Click to expand...
Click to collapse
I can see “USB Computer Connection”, changing to PTP doesn't help.
Tried 4 different cables and 3 different laptops, no luck
Running stock ROM installed from Nexus Root Toolkit
In fastboot mode, device manager shows "Android Device" > Google Nexus 4 BootLoader Interface".
Any suggestions on what to do next?
kashsih93 said:
I can see “USB Computer Connection”, changing to PTP doesn't help.
Tried 4 different cables and 3 different laptops, no luck
Running stock ROM installed from Nexus Root Toolkit
In fastboot mode, device manager shows "Android Device" > Google Nexus 4 BootLoader Interface".
Any suggestions on what to do next?
Click to expand...
Click to collapse
1-install lg drivers and also update to twrp 2.8.2
2-take a complete backup of your phone and try some other rom instead of one you are using
3-also update your windows too
4-full wipe your internal partition before installing new rom
5-try some other kernel

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