Delay on VoIP calls (Skype, Viber...) - HTC Desire S

Hello!
My girlfriend and I have the same phone with the same configuration (ROM, Radio, etc.) as reported in my signature, but when we perform a call, using Viber, Skype and even GTalk, we are experiencing a delay (9 times on 10).
For sure, my phone is OK, because I don't have this problem if I call other friends with other devices using Skype or Viber.
Sometime happens that the call is good, even without any delay, but most of the times it is present.
I really don't understand what could the culprit be, because this is happening both through WiFi and 3G connection.
Could somebody help me to find out what is the problem please?

Typical Skype on android problem, had the same problem with my Desire S talking to my friend who lives in America, had the same problem on HTC Hero and Asus Transformer tablet...Don't have any problems on my iPad, Skype for android sucks, trust me. You could try oovoo, it's alternative for skype and has iOS and android support. Works good too, sound quality isn't as good as skype but no lagg!

Thanks, I actually know that Skype for android sucks, but I have this problem even with Viber.
The strange fact is that sometime when Viber introduces a 10 seconds delay during calls, if I try Skype, this is working much better! Strange, but that is.

Im surprised that the delay exists also on gtalk. I've tried many voip apps, but in my oppinion gtalk is the best (with respect to quality, delay, etc.). Could it be that ur girlfriend has a poor connectivity (not necessarily down/upstream since gtalk works for me also with gprs ^^)?
Sent from my HTC Desire S

Yes, actually gtalk is the one which works fine most of the times and most of the other applications.
The connectivity should be fine, because she is at home with her wifi adsl router (7Mbit like me). I guess it was because of the router quality then. I really don't know, because sometime it is working very well, sometimes is not. For example yesterday we talked using Viber for a long enough time, and we had no problems.
Even gtalk has some disturb during conversations.
Of course I will do more tests, whenever is possible.

Maybe shes sitting too far away so that the network signal is not that good... cant find any other explanation...
Sent from my HTC Desire S

I really don't know what happened but now it seems I can do VoIP calls on Viber very well... It's a mistery!

Related

[Q] Problem with integrated SIP calls in Gingerbread (yes, I tried searching)

Whenever I make outgoing calls to the 'internet number' in GB, I can't hear anything from whoever I call and he hear me either. I use Gizmo 5 as my SIP account and I know that the calls go through because Gizmo 5 deducts a penny each time I call someone.
I know that there are simple solutions like using SIPDroid or Google Voice Callback but I just want to use native SIP client over wifi (I'm only using SIP in places I have no signal). I've already tried searching in the forums and in google if this is a known issue and how to fix it (without using 3rd party apps) but I can't find anything (the only things I'm finding is how to set up SIP over 3g and that requires 3rd party apps).
Can anyone help me on this please? Again, I just want to use the built in GB SIP client. Everything works fine (I can receive phone calls fine) and the only problem is that I can't hear anything from whoever I'm calling and the person I'm calling can't here me either.
Thanks for your help!
check your router to see if it supports NAT or things like that.
even better, test it with you PC to see if you get 2 way audio.
it common to have 1 way audio on SIP calls. and its usually down to the router not able to route the RTP traffic back to you.
qwerp_ said:
check your router to see if it supports NAT or things like that.
even better, test it with you PC to see if you get 2 way audio.
it common to have 1 way audio on SIP calls. and its usually down to the router not able to route the RTP traffic back to you.
Click to expand...
Click to collapse
Thanks for the answer! This kinda sucks since I'm mostly using this in my university's library where I have no signal and I can't control the router. I'll try this at home though tonight.
When I receive calls in the library me and the other person can hear each other fine. How is that different from placing calls?

[Q] phone capabilities with ICS?

Heya,
just wondering, will the Xoom have support for being a phone with ICS? Texts are said to work in HC with some hacks, so one can hope for more?
Zhenech said:
Heya,
just wondering, will the Xoom have support for being a phone with ICS? Texts are said to work in HC with some hacks, so one can hope for more?
Click to expand...
Click to collapse
With Google Voice and an app like GrooveIP you can use the Xoom to make and receive voip calls as well as texts. Of course you need a wifi connection, and the Xoom is rather ridiculously large to use as a phone, but it does work. As far as making regular 3/4G calls, I wouldn't know.
I can use Groove IP and Google Voice to make calls over 3G/4G, although
I never do... I purchased Groove IP thinking that I would use it all the time.
I've used it twice. I keep it installed though and sometimes activate it. It's just not practical. Now Skype I use all the time.
For some reason I can't get Groove IP to send the audio to my Bluetooth headset, or use the mic from it either. I've tried a bunch of different settings and none of my combos have worked so far. Emailed the developer, but he hasn't had s solution either.
What sucks is that the caller on the other end hears an echo since their voice is coming out the speaker and going right back in the mic. When I muted the mic and the caller talked, they didn't hear the echo anymore. So if I could get my headset working with it, I'd actually be able to use the app...
On another note, any findings on tablet/phone interactions? I know this was touted as a big feature for ICS, but the only thing I've heard of is transferring files via wifi, like Apple's airdrop..

Viber vs Tmo Wifi Calling

So I'm curious to know if any of you TmoUS people have tried Viber? If so, how does it compare with the Tmo wifi call app? Good and bad points of each? I'll probably at least try Viber and see for myself, just wanted some other opinions.
kingston73 said:
So I'm curious to know if any of you TmoUS people have tried Viber? If so, how does it compare with the Tmo wifi call app? Good and bad points of each? I'll probably at least try Viber and see for myself, just wanted some other opinions.
Click to expand...
Click to collapse
Only thing I can tell is that this is more related to skype than the wifi app. You can only call for free, from viber to viber, like skype. The added incentive is that you can text for free using this app. Not bad for free, but I wouldn't view this as a replacement for the tmo wifi calling app.
Thanks, that clears up some confusion for me. I guess I won't be using it as my wife has a BB.
kingston73 said:
Thanks, that clears up some confusion for me. I guess I won't be using it as my wife has a BB.
Click to expand...
Click to collapse
Actually let me kinda take it back. Viber to non viber users are allowed and can be made, it'll just be a regular call using your minutes like tmo wifi app.
This is from their faq
Can I call people who don't have Viber?
Yes, if the person you're calling doesn't have Viber, the call will be placed like *regular call, but don't forget to invite your friends to Viber so your next call is free .
*Regular calls are calls placed through your cell phone service provider, using your cell phone rate plan.
Well I decided to try it out, seems to work pretty well so far but I've only used it a couple times today. I may be tricking myself into believing it but I really think it sounded clearer than when I'm on the Tmo wifi app, but I'll have to experiment and turn off viber and turn on the wifi app back to back to really compare them. Since it's free I think it's a terrific deal, I'm a little surprised more people aren't talking about it. The only reason I found it was somebody in a thread mentioned it.
Viber
Hello,
This is a member of the Viber Development Team!
If you have any question about Viber - please feel free to ask.
Thank you,
Viber Team.
Hi yes. Sorry for being offtopic..But when you guys will be releasing viver for Ice cream sandwich? Most high end droids have already switched to ICS!
same here, I was using viber and then I got ics and now I have a black screen
paulgl26 said:
same here, I was using viber and then I got ics and now I have a black screen
Click to expand...
Click to collapse
+1.
Viber doesn't work on ICS ... when will there be an update for that ?
thanks
We are well aware of the great anticipation for Viber on ICS, and we apologize for the delay.
As you know, many fundamental changes were made on ICS (not only visual improvements). In order to adapt Viber to ICS the best way and make sure we don't release a half-baked app, we need some time for developing and testing.
Our development team is working around the clock to complete it ASAP. We apologize for the delay, but it's important to understand that it's delayed because we want to ensure that the app is released free of bugs. We still don't have an exact estimate for the release date, but naturally - it won't take months.
Once we have news, I'll post it in the relevant threads here on XDA
Viber Team said:
We are well aware of the great anticipation for Viber on ICS, and we apologize for the delay.
As you know, many fundamental changes were made on ICS (not only visual improvements). In order to adapt Viber to ICS the best way and make sure we don't release a half-baked app, we need some time for developing and testing.
Our development team is working around the clock to complete it ASAP. We apologize for the delay, but it's important to understand that it's delayed because we want to ensure that the app is released free of bugs. We still don't have an exact estimate for the release date, but naturally - it won't take months.
Once we have news, I'll post it in the relevant threads here on XDA
Click to expand...
Click to collapse
If you guys need beta testers... Here we are...
Thx for the great work.
Sent from my HTC Sensation XE with Beats Audio
Thanks for the offer!
At this stage we are performing the testing ourselves actually - the bigger obstacle is implementing Viber's features into ICS's new API.
As I said - stay tuned for news, they are coming soon
rayarny said:
Hi yes. Sorry for being offtopic..But when you guys will be releasing viver for Ice cream sandwich? Most high end droids have already switched to ICS!
Click to expand...
Click to collapse
That's a bit of an overstatement, actually it's very much an overstatement. Yes, ICS is available for many high end phones now but I wouldn't say MOST have switched, and are there any carriers at all that have officially switched yet???
My main question about Viber is this: does it automatically use a wifi signal if one is available? For instance, if I am in my basement and do not have a cell signal but am connected to wifi, will Viber allow me to receive an incoming call from a Non-viber user?
@kingston73 -
I'm not sure I fully understand your question..
Viber provides calls/texts only between 2 Viber users to begin with.
OK, so this is what I'm confused about:
"Can I call people who don't have Viber?
Yes, if the person you're calling doesn't have Viber, the call will be placed like *regular call, but don't forget to invite your friends to Viber so your next call is free .
*Regular calls are calls placed through your cell phone service provider, using your cell phone rate plan."
I have tmo's wifi calling app turned off but I'm still able to make and receive calls down in my basement when connected to my home network, so I guess I'm asking if Viber is allowing me to do that or if it's basically useless unless the person I'm talking to also has it.
In order to make a call or send Viber texts, Viber requires 2 things -
Both sides have to have Viber installed, and both sides need to be connected to the internet.
If both conditions are not met, then Viber switches to make a regular (cellular) call, the same as you would manually go to your cellular dial and call that friend.
Thanks for the explanation, but my original question is still unanswered, what could be allowing me to make calls when I don't have a cell signal? I'm not complaining, really just curious to know what is going on.
Not Viber
If you're down at your basement, with neither cell signal nor WiFi connection, Viber cannot help you.
Viber will help you if you were in your basement, you were connected to WiFi, and the other side also had Viber installed with *some* kind of internet connection.
Viber Team said:
Not Viber
If you're down at your basement, with neither cell signal nor WiFi connection, Viber cannot help you.
Viber will help you if you were in your basement, you were connected to WiFi, and the other side also had Viber installed with *some* kind of internet connection.
Click to expand...
Click to collapse
So if u call someone with wi-fi, and the "other side" doesn't have data/wifi on it changes into a regular cell-call?
And another question: if u send a message through viber with wi-fi on, and the other side doesn't have mobile data on, will the message arrive when they have turned on data again, or will it send through the cell-network?
Thanks! (Can't wait for ICS version )
First question -
It depends on whether or not that "other side" has Viber installed (in general) or not. If they do, the call will me made, and that users will have a "Missed Call" notification when he goes back online. If they don't have Viber at all, you will have a pop-up window asking your permission to switch to a regular, cellular call.
Second question -
Yep, they will see the message when they go back online (again - assuming those are Viber users to begin with).
ICS -
Coming soon, we're doing our best..

Wifi Calling Lag

I haven't found a thread on this, but then again I didn't do that great a job on searching.
Does anyone else have this issue? I am getting an average 50 Mbps download and about 7 Mbps upload but still get a 1 second lag between hearing the other person and them receiving my end of the conversation. Without wifi calling everything is fine.
If so, anyone have any tips on rectifying or point me in the right direction of the thread containing the info?
I can't even use Wi-Fi calling at all. Incoming calls don't even ring. I just get a voice mail notification.
Sent from my HTC One using XDA
I get an invalid sim error when set to cellular preferred, but I haven't had any trouble when set to wifi only or wifi preferred. I'm very light on voice usage though. I think there are several server locations, so issues could be regional, or (obviously) device specific. As of a couple days ago there was discussion of a widespread wifi calling outage (on tmobiles support forums I think, google it).
I've got some lag. Hoping it will get better if we ever get that update. It's really annoying since I'll say something...not hear a response... say something else...then accidentally cut into the other persons sentence. Then it turns into a sick game of who can finish the sentence first.
I've noticed the lag as well on wifi calls. I also hear my voice echo in the background when I'm talking to the person. They hear this echo which is delayed by a second or two. And I get crackling sounds pretty often, but I can usually understand the person ok.
I hope the next update TM pushes out fixes this and I hope it comes soon.
My wifi calling was not working at all as of a week ago (I was getting SIM errors) but now it seems to be working fine. No echo or delays here.
The person I am calling sees my wife's name in the caller ID (I guess because she's the primary person on our account?) but that's the only quibble I have.

[Q] Front Camera in Phone Calls

Alright guys, at the risk of sounding very, very, stupid, I have this question:
How do you utilize the front camera in phone calls?
My friend was doing a conference call on his iPhone the other day and I wanted to do the same, only to realize mid-call that I don't have a camera button available on the menu. Is it even possible to make video calls? I assume that this problem can be rectified via skype calls and such, but I'd like to see if there are any stock options first. You know, something like the iPhone.
Google talk built into the phone, but you would need both parties to have it to work.
Sent from my HTC One X using xda premium
The video call feature on the iPhone is called Facetime, and only works via WiFi. So its actually less capable than Skype or (as mentioned above) Google Talk.
Try Tango video calls.

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