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Help please, Fuze Wifi issues

Anyone else having trouble with wifi? I have a connection to my home network and have used the 10 digit hex wep key. Even in the same room as the router (Linksys/Cisco), the signal strength is only about 50% and I can't even open a page in Opera.
SSID shows correctly
Mode: Infrastructure
Tx Rate: 54Mbps
RX Rate: 1 Mbps <-- is this the issue?
Channel 1
Advanced status shows: Associated to network.
Any ideas?

hopper13 said:
Anyone else having trouble with wifi? I have a connection to my home network and have used the 10 digit hex wep key. Even in the same room as the router (Linksys/Cisco), the signal strength is only about 50% and I can't even open a page in Opera.
SSID shows correctly
Mode: Infrastructure
Tx Rate: 54Mbps
RX Rate: 1 Mbps <-- is this the issue?
Channel 1
Advanced status shows: Associated to network.
Any ideas?
Click to expand...
Click to collapse
Bump
A call to HTC yielded nothing. I'm at my wits-end. Just turning wifi makes it almost impossible to load a website, I do better with just my marginal 3G service even though the wifi shows connected. Do you think a hard reset might help??

hopper13 said:
Bump
A call to HTC yielded nothing. I'm at my wits-end. Just turning wifi makes it almost impossible to load a website, I do better with just my marginal 3G service even though the wifi shows connected. Do you think a hard reset might help??
Click to expand...
Click to collapse
I'd also reset the wireless router too. Another possibility is there might be compatibility issues between the router and fuze. what router do you use? i'm using a linksys router and it's working fine. Obviously the signal the phone gets isn't as good as my Thinkpad's signal, but it does the job fine. I'm really enjoying this 3G speed, so I don't really use wifi that much - saves power!

only wifi problem i had was when i put in my wep key it rejected it the first time, and when i made it reconnect everything was fine. but at first it said my network was unavail.

Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.

FuzzyLogic_FC said:
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
Click to expand...
Click to collapse
yea that worked for me....but this is gonna drain the battery alot quicker right? whay wont it work the other way?

FuzzyLogic_FC said:
Okay, try this - it's what worked for me:
Go to Settings -> Connections -> Wireless LAN.
On the bottom, choose the Power Mode tab.
Move the slider all the way over to Best Performance.
Fixed me right up.
Click to expand...
Click to collapse
I found that in a windows mobile support forum as a stated solution for anothe HTC project and tried it also, it worked!
Thanks!

I'm having problems connecting to a WPA encrypted router and it's driving me crazy.
It just hangs and hangs and hangs, but never connects. If I put in an incorrect pass, or bad info- it immediately will fail to connect, but with the correct info- it will continue to attempt to connect, but never finish.
I've changed it to "Best Performance" but that made no difference.

^ Happened to me also. Turned out that I didn't add the Fuze's MAC address to my router's allowed devices list in wireless security.

I'm having the same problems as OP. I'm using the Fuze straight out from the box and I've tried adjusting the power settings as suggested and still no luck. I've also hard resetted to no avail. Any help is appreciated, thanks.

I don't have any issues with my wireless network, but I don't use an WPA encrypted router.
I have mine set to MAC address, and it work without issues.

I have a WEP encrypted router and it shows that I am connected. Do I need to set something up in settings -> connection -> connection? All I have are Media Net and "Work" listed. Seems like no one else is having this problem =/

I'm having a similar problem with my phone. I set my phone to maximum signal and the battery is just taking a hit. I can barely get a signal although it does work. I can't get the "free" ringtone to download off of their website, but no big loss. Wondering if the 3G/Edge would be a better bet.

Im also having a problem connecting to my network. it shows that im connected but doesnt now connect to the internet in internet explorer and other online apps. ive tryed...
restarting the router.
hard reset.
changing the power settings to high performance.
disabled hidden proxy as suggested on another thread.
exchanged my phone after being suggested by htc.
im using a linksys router. is it a compatibility issue?
this is driving me crazy; why are so many people having this problem?

I dont know if this goes here, but reading your problems, I think mine is a little different.
Where I live, in Mexico, almost everyone has internet service with the same Isp, who gives 2wire dlsmodem/routers with only a 10 digits wep encription (for default), the problem I have is that whenever I try to connect to any router (I've only tried with these) it asks for the wep key, but no matter what I put it always says that is incorrect. I tried disabling the encription and IT DOES work, but I dont control the other routers wich I want to connect to..
Any Ideas?

I am having the exact same problem. I could connect to an unsecured hotspot but can not connect to my WEP protected linksys/cisco router. It appears that linksys/cisco seems to keep popping up in this thread from folks having problem. Out of curiosity what model number of linksys/cisco do you have? Has anyone figured out a solution yet?

Go to configure wireless networks than go to the network adapters tab, click the first one IEEE 802.11 bg .... and make sure its set to user server assigned IP address.

Same problem here! tx @ 54 mbps rx @ 1mbps, and it doesn't change therefore i'm getting about 5meters distance before my connection becomes unstable (WTF). Using WPA2-PSK and set to performance.
P.S. all router incompatible comments are incorrect. There's a spec for .11 b/g and all hardware should be using this therefore it should work it's either a hardware fault or some settings aren't working correctly. BTW for me it's the same prob whether changing the ROM or radio, it doesn't change...

Same problem...never resolved? Fuze $200
http://forum.xda-developers.com/showpost.php?p=4213175&postcount=19

Solution
I may have a solution, it worked for me on 3 routers so far and dramatically increased reception over distance and connection stability.
Open your WiFi router settings, go to advanced settings and look for something like Beacon Period. If I got it right, this is the interval between position updates and default setting should be 100.
If you lower this number, it will update your devices position more accurately and get you better stability.
Be warned it will probably marginally increase AP radiation and decrease bandwidth of the wifi connection by a percent or two, however I didn't notice any difference but a huge stability increase.
I am using Beacon Period 50 at home but anything from 50-75 works for me.
Enjoy

Nexus S Wifi bug !! help !!

hello
i use wifi through connectify virtual wifi from my pc
whenever my phone is idle or i dint use wifi for an hour or so the network becomes disabled ( i can use wifi on other devices) when i connect it shows connecting but does not connect and wifi becomes not in range even if i am standing next to my wifi router
and now its not even connecting to the wifi even if i reset my wifi ... i also have restarted my phone not working helllpppp !!!
and the wifi sleep policy is set to never
my device - nexus s i9020t
android 2.3.6 gingerbread

pls some1 help !!

Have you restarted your router?
I know you said everything else is working, but give it a try anyway.

I have the same problem...Please help

yes i restarted my router n every thing !! but i cant get it to work

I had a similar problem once, but luckily it was during a session of me messing with my router settings. I live in an apt building, TONS of other routers here, so the frequencies are all crowded.
Do this...
Get this app for your phone:
https://market.android.com/details?id=com.farproc.wifi.analyzer
Find the best channel available for your wireless network (you don't need to be connected to the internet or your router for this). In your router settings set your wifi to that channel (should be the least congested, the app will tell you which channel number). Hopefully that will help.
Also, if possible, set your wifi to only use 20MHz instead of 40MHz if it's in the 2.4GHz range, otherwise you're just causing the same problems for your neighbors. Be a good wireless neighbor!
Oh yeah, and update your router's firmware too, older firmwares are sometimes not fully compliant to wifi standards, it might help your connection issues! Also, use WPA2-AES encryption. WPA2 because it's the most secure right now (for personal uses anyway) and AES because most devices can do AES in hardware, so it's faster and uses less battery (plus I believe the higher end 802.11n speeds recommend that encryption for top speeds).

[Q] Issues on home wi-fi network

This problem happened spontaneously with all the android devices in our house. Router had been set up for a month with great performance and then the day before yesterday things just got crappy on our wifi.
Here's the problem:
There's a significant lag between trying to get data (refresh Facebook app, load a Youtube video, go to a web page in Chrome, whatever) and actually getting the data. This occurs on two Nexus 5 phones running Lollipop and a tablet running Kit Kat. Sometimes it'll be 10 to almost 30 seconds between trying to view, for instance a youtube link, and the video description and video actually starts to load. Sometimes I'll get a network timeout. A laptop running Arch Linux on the same network has no such lag.
Here's the weird thing. When I do a speedtest with the Ookla app, it will take a VERY long time to "find the best server" (it's been a minute so far while I've been writing this post just sitting at that screen) but once it does I'll get really excellent speeds. Basically maxing out the possibility of my home internet connection (40Mbps+). Same with upload (13Mbps). Ping to server was 10ms. When I use a terminal emulator to ping a site like google or facebook it will ping with typical wifi reaction rates, usually under 25ms consistently.
Wifi reception on the 2.4Ghz band is great. throughout the house. Different wifi channels do nothing. Note, my wi-fi signal is not dropping, so it's not that issue that's often reported. Reception is great, there's just major lag between trying to get data, and actually connecting.
And again this isn't just one device, this is three separate devices running two different flavors of android. So I'm guessing my router one day decided it didn't like android. Because like I said, things were great until literally just Thursday, with no change in settings on any devices or the router from us.
Yes, I've done a power cycle on the router, which is a Netgear C3700
Any ideas on what might be happening?

It's possible there is an IP addresses conflict. Do any devices on the network have a static IP?

No IP conflicts that I can see ever have been the issue.
If I reboot the router the problem goes away for a couple hours, but then I get the WiFi lag soon enough. I've seen a lot of reports about lag on WiFi (with bad ping results) on some other google searches I've run, but they all point to problems with IPV6, which my router doesn't support at all, so there's nothing for me to turn off there. I can't find any IPV6 settings for anything anywhere on the phone itself.
I don't see any other problems with my router and android devices specifically mentioned anywhere.

Are your android devices using different DNS servers than that of your laptop?

I have never specifically set up any DNS settings on any device in the house. Not even sure how to see what the settings for that are on the Android devices.
I'll try using a static DNS settings from the router instead of the "let my ISP choose" as I have been having problems possibly related to DNS issues on a wired laptop machine (running Linux as well).

Hooya said:
I have never specifically set up any DNS settings on any device in the house. Not even sure how to see what the settings for that are on the Android devices.
I'll try using a static DNS settings from the router instead of the "let my ISP choose" as I have been having problems possibly related to DNS issues on a wired laptop machine (running Linux as well).
Click to expand...
Click to collapse
Try Google DNS or something

I'm fairly convinced it's not a DNS issue. If it was, rebooting the router would have absolutely no effect at all. But a reboot of the router (unplug and re-plug, a software initiated reboot doesn't seem to work) makes the net fly at great speeds and pings on all devices. For a while. Then it goes bad.
I'm testing a 3rd party app to change the DNS settings to 8.8.8.8 (google) on one android device to see if that one behaves differently. Setting the router to custom DNS settings caused me to get locked out of all internet completely. I couldn't even get into the router software from a wired computer to see the settings anymore. It was like the router didn't exist anymore.

Hooya said:
I'm fairly convinced it's not a DNS issue. If it was, rebooting the router would have absolutely no effect at all. But a reboot of the router (unplug and re-plug, a software initiated reboot doesn't seem to work) makes the net fly at great speeds and pings on all devices. For a while. Then it goes bad.
I'm testing a 3rd party app to change the DNS settings to 8.8.8.8 (google) on one android device to see if that one behaves differently. Setting the router to custom DNS settings caused me to get locked out of all internet completely. I couldn't even get into the router software from a wired computer to see the settings anymore. It was like the router didn't exist anymore.
Click to expand...
Click to collapse
Try setting static IP's for the Mac adresses of the phones in the router and on the phone. Make sure it's outside of DHCP lease boundry of your modem. Sounds like conflicting IPs as already mentioned.

The responders have good intentions but really don't understand the problem entirely. I've faced similar issues.
To quickly dumb down the problem:
Wifi stays connected, but all packets are lost for 10-60 seconds or until wifi is toggled off then on again.
We'll call this Wifi-Connected-No-Connection (WCNC) for the purposes of this thread for easier reading.
Here are my findings...
It may be related to this issue on the google code discussions, there are mentions of complete drop out while remaining connected: https://code.google.com/p/android/issues/detail?id=64706
This has affected both N4 and N5 devices since Jelly Bean. The issue persists in Kitkat but I haven't followed to see if it's entirely been resolved in Lollipop as I refuse to upgrade until certain other issues are worked out with L. If you're good at searching you'll find posts about this drop out issue from a decent time ago.
AP isolation doesn't help.
Modifying most other settings for the router did not help.
What DID help though, is turning the router from N/G mode to B/G mode. I had no WCNC issues with that. Of course, that meant slower speeds, significantly slower speeds. Back on N/G, I find this problem happens pretty frequently.
Packet loss happens at the connection level. Pinging the router means some or all packets are dropped. This is NOT a dns issue.

toastgodsupreme said:
The responders have good intentions but really don't understand the problem entirely. I've faced similar issues.
To quickly dumb down the problem:
Wifi stays connected, but all packets are lost for 10-60 seconds or until wifi is toggled off then on again.
We'll call this Wifi-Connected-No-Connection (WCNC) for the purposes of this thread for easier reading.
Here are my findings...
It may be related to this issue on the google code discussions, there are mentions of complete drop out while remaining connected: https://code.google.com/p/android/issues/detail?id=64706
This has affected both N4 and N5 devices since Jelly Bean. The issue persists in Kitkat but I haven't followed to see if it's entirely been resolved in Lollipop as I refuse to upgrade until certain other issues are worked out with L. If you're good at searching you'll find posts about this drop out issue from a decent time ago.
AP isolation doesn't help.
Modifying most other settings for the router did not help.
What DID help though, is turning the router from N/G mode to B/G mode. I had no WCNC issues with that. Of course, that meant slower speeds, significantly slower speeds. Back on N/G, I find this problem happens pretty frequently.
Packet loss happens at the connection level. Pinging the router means some or all packets are dropped. This is NOT a dns issue.
Click to expand...
Click to collapse
This makes a lot of sense. Wonder why this would happen with one router set to b/g/n and not another set to b/g/n (the a/n settings are only for the 5Ghz band)...

Sony Xperia XZ Premium WiFi issue

Is anyone here also experiencing the same problem with me?
I found that from time to time, my XZ Premium losses WiFi connection and can't find any hotspot until I turn on then turn off airplane mode, or just restart.
Here are the screenshots form my S7 edge (SM-G935F) and XZ Premium, they were next to each other and very close to the router.
Please help me, thank you.

Screenshot from XZ Premium.

Screenshot from S7 edge.

are you using 5G? if you are, you need to update the wifi channel and band through your router settings. that's what i did with mine and now i don't have that intermittent wifi connection anymore.

Lawliet918 said:
are you using 5G? if you are, you need to update the wifi channel and band through your router settings. that's what i did with mine and now i don't have that intermittent wifi connection anymore.
Click to expand...
Click to collapse
Sure, thanks, I will give a try, and can you please tell me which channel and band should I use?

Anyone found a solution for this?
Wifi was spotty before the Android 8 update but now it's almost unusable. Every now and again it will just stop showing wifi connections, toggling wifi on and off might show a connection or 2 but it will either disappear or just say "Disabled" when trying to connect to it. Reboot solves it for a little while.
Usually use 2.4Ghz wifi with a variety of router brands.

redback_rsa said:
Anyone found a solution for this?
Wifi was spotty before the Android 8 update but now it's almost unusable. Every now and again it will just stop showing wifi connections, toggling wifi on and off might show a connection or 2 but it will either disappear or just say "Disabled" when trying to connect to it. Reboot solves it for a little while.
Usually use 2.4Ghz wifi with a variety of router brands.
Click to expand...
Click to collapse
Happens here on Android 8 as well, quite annoying to be honest. Sometimes drops the connection for no reason, and then when I click on WiFi settings, it doesn't show any connections till I turn WiFi on and off and even then it'll only show 1 SSID, turning it off for a while longer and then turning it back on brings back the rest of them and then it'll connect, but it's stupid how I have to keep doing this every few hours.

I set my 2.4 and 5 GHz bands to different names and join only the 5 GHz, and I don't get drops. On Oreo rooted.

i have xperia xz premium with Oreo 8.0 I encounter the same problems when I'm connected to my wifi, suddenly the data connection is blocked, and when this happens I have to turn off and on the wifi symbol to restore the connection. I do not understand why this happens. My phone is updated to the 47.1.A.5.51 system with November google patches. My modem is Billion Bipac 7800N

So it seems to be a common issue, anyone know if Sony is aware of it?
Where can we complain? It's their damn top of the range phone and it's most basic function isn't working right.

redback_rsa said:
So it seems to be a common issue, anyone know if Sony is aware of it?
Where can we complain? It's their damn top of the range phone and it's most basic function isn't working right.
Click to expand...
Click to collapse
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-signal-dropping/td-p/1229275
Knock yourself out. I've had more than one device with the Snapdragon 835 behave in this way, so I think it's a chipset issue.

charlatan01 said:
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/Wifi-signal-dropping/td-p/1229275
Knock yourself out. I've had more than one device with the Snapdragon 835 behave in this way, so I think it's a chipset issue.
Click to expand...
Click to collapse
Left a message amongst the horde of others. Sony really dragging feet on this issue.

redback_rsa said:
Left a message amongst the horde of others. Sony really dragging feet on this issue.
Click to expand...
Click to collapse
Do a Google search for WiFi and Oreo and you will see that this is affecting multiple cell phones.
Do they all have the 835 chip in them???
I think it is an Oreo issue.
I have no such problems and I have Oreo and the 835.

Try disabling IPv6 on your router.
This is still OS/firmware issue but this temporally fix the issue

redback_rsa said:
Anyone found a solution for this?
Wifi was spotty before the Android 8 update but now it's almost unusable. Every now and again it will just stop showing wifi connections, toggling wifi on and off might show a connection or 2 but it will either disappear or just say "Disabled" when trying to connect to it. Reboot solves it for a little while.
Usually use 2.4Ghz wifi with a variety of router brands.
Click to expand...
Click to collapse
I found the solution:
My network works with two devices:
1 ZTE Router (2.4GHz)
1 D-LINK Repeater (2.4GHz)
In the router my XZ Premium works nicely, in the repeater happen exactly what you said, Connect apperars "no internet" after 1 second and wifi on Smartphone is automatically disabled or wifi stay enabled, but says "disabled" on network.
So.. I checked the wlan settings of the two devices in my network exhaustively item by item and I changed the devices settings about 20 times, I and I found that none of the settings matters (wpa or wep, 5Ghz or 2.4Ghz, Bandwidth 20Mhz or 40Mhz, type of network b / g / n, nor channel 1 to 13) just ignore this.
What REALLY MATTERS is a option in the advanced wlan settings, called "Fragment Threshold" this value was at 500, I changed it to the maximum (2346) and my XZ Premium started the connection instantly. Explaining: increasing this value defined that the packet can be up to 2346 bytes before being fragmented, so we deactivate packet fragmentation, reducing overhead and ensuring the best transmission rate possible, so this option determines the size of the frame.
Put simply: Go to advanced Wlan settings, locate "Fragment Threshold" and change to the highest possible value. That worked for me =)

worked for me
1- turn off wifi in being wifi settings ie where you view your wifi networks
2- select "scanning settings". it will show once you have turned your wifi off
3- turn off wifi and bluetooth scanning
4- go back turn wifi back on and enjoy

bill.i.am.x said:
worked for me
1- turn off wifi in being wifi settings ie where you view your wifi networks
2- select "scanning settings". it will show once you have turned your wifi off
3- turn off wifi and bluetooth scanning
4- go back turn wifi back on and enjoy
Click to expand...
Click to collapse
It did not work for me, unfortunately.

I know I am reactivating this thread after nearly 3 years of the last post but did anyone find any effective solution to the Wifi issue?

Question What wifi network settings does the p7p want to see? IP configuration failure

The wife's p7p arrived yesterday. I set it up for her, but I couldn't get it to connect to any of my home networks. The phone tries connecting and then says "Ip configuration failure" under the network name in the network settings. I had to get it setup by hotspotting it to my work iPhone. It connected to that hotspot just fine. I've had other devices like a work laptop not want to connect to my home wifi at times either, so I'm led to believe there is a network issue that different devices don't like at times. The issue comes and goes without any intervention. One day a device won't connect, the next day it will, and I don't have the issue for months.
The 2.4GHz and 5GHz networks all use WPA2 personal security settings. I just changed the 2.4GHz channel to "auto" and the channel width to 20MHz. The 5GHz networks are set to auto with an auto channel width. She left with her phone, so I'll have to see if changing the channel widths mattered, but I'm guessing it still won't connect. I don't know what is wrong or why I'm getting the IP configuration failure error on the p7p. Have you guys seen this with a p7p or other android? What was the remedy? The internet lists all the basic, obvious stuff like reset the router and restart the phone. Not sure what else to do. Will setting a static IP matter?

It's hard to say exactly what could be the issue. But since you mentioned that other devices have had a hard time connecting to your WIFI tells me it's not the phone but something wrong with your router.
Make sure your wireless router(s) have the latest firmware update. Whether your routers need a firmware update or not DO A BACKUP of all the routers settings and do a factory reset of the router...after the reset restore the backed up settings, otherwise you will have to redo all the router settings.
Do a "network" reset on the phone and try to reconnect to the WIFI router after all the router updates/config are finished. Unless you really need it turn OFF 2.4 GHz. Only "older" WIFI items use 2.4. Make sure DHCP is turned on in the router. You can use a static IP but that shouldn't be necessary.
Also, make sure you have an adequate number of free IP's available for dynamic distribution. Check all your DHCP settings on the router. There's no need to reserve, or keep IP's for certain devices UNLESS you are doing something unusual with a device.

jaseman said:
It's hard to say exactly what could be the issue. But since you mentioned that other devices have had a hard time connecting to your WIFI tells me it's not the phone but something wrong with your router.
Make sure your wireless router(s) have the latest firmware update. Whether your routers need a firmware update or not DO A BACKUP of all the routers settings and do a factory reset of the router...after the reset restore the backed up settings, otherwise you will have to redo all the router settings.
Do a "network" reset on the phone and try to reconnect to the WIFI router after all the router updates/config are finished. Unless you really need it turn OFF 2.4 GHz. Only "older" WIFI items use 2.4. Make sure DHCP is turned on in the router. You can use a static IP but that shouldn't be necessary.
Click to expand...
Click to collapse
Older use 2.4? I thought 5GHz is limited in range.

Schroeder09 said:
Older use 2.4? I thought 5GHz is limited in range.
Click to expand...
Click to collapse
Well it depends on how much "range" you need? Your P7P uses 5 GHz.
5GHz should be able to extend everywhere in your house unless you live in a concrete bunker or a palatial estate. 2.4 will penetrate better and farther but you may not have anything that even uses 2.4...so turn it off. Do you need to go out into your (corn field, or the back forty) to receive WIFI? If not, then turn off 2.4
Also, make sure you have an adequate number of free IP's available for dynamic distribution. Check all your DHCP settings on the router. There's no need to reserve, or keep IP's for certain devices UNLESS you are doing something unusual with a device.

Not sure if changing the bands to 20MHz and auto for 2.4GHZ and 5GHz respectively did it or if something "just clicked" but the p7p connects to both now.

Schroeder09 said:
Not sure if changing the bands to 20MHz and auto for 2.4GHZ and 5GHz respectively did it or if something "just clicked" but the p7p connects to both now.
Click to expand...
Click to collapse
Glad to hear you figured it out.