Custom operators China Mobile on the issue - General Questions and Answers

Dear heroes:
Very pleased to XDA, the first to introduce myself, I, surnamed Li, from China, Xiamen, in China there are three major operators, China Mobile is the first, followed by China Unicom and China Telecom, in January 2011, I China Mobile spent 5,000 yuan to buy the HTC T9188 phone, and click on the purchase of the two, after buying it really is the harm done, why do you say, because it is equipped with the system is WM 6.5 system, but with WM6.5 90% of the software is not compatible, the phone often crashes, freezes as long as you need to pull the battery, and the market for less than half of the machine, HTC also has a listing in the mobile phone A9188, A9188 is Android2. 3, sad ah! I and family often give HTC customer service, Microsoft China phone, mail, they really have been perfunctory we really too depressed, I'm looking for a forum on China HTC T9188 to unlock the phone, for the Android system, but unfortunately, in the China does not have such a technology, think about .... .. really sad, inadvertently see the XDA's name, but said most cattle technology Forum, I am very excited to see this, because I really English poor, so after using Google translator to complete. Look forward to your reply, thank you! E-mail: [email protected]
As newly registered user can not publish external links, mobile data in the Google search or visit HTC China, thank you!
Yes, T9188 of not less than 10 million users in China.
Thank you again!
担心翻译软件有问题,翻译不全,附上中文:
亲爱的各位大侠:
很高兴来到XDA,先自我介绍一下,我姓李,来自中国福建厦门,在中国有三大营运商,第一个是中国移动,其次是中国联通和中国电信,在2011年1月份,我在中国移动花了5000人民币购买了HTC T9188手机,而且一下就购买了两部,购买之后真的被它害苦了,为什么这么说呢,因为它搭载的系统是WM6.5系统,但是与WM6.5的软件有90%是不兼容的,手机经常死机,只要死机就需要拔电池,而且上市不到半年的机器,HTC同样在移动上市了一款A9188手机,A9188是Android2. 3,伤心啊!我和家人经常给HTC客服,微软中国打电话,发邮件,他们真的一直在敷衍我们,真的太郁闷了,我在寻找中国HTC T9188的论坛上进行手机解锁、换Android系统,无奈,在中国没有一家有这样的技术,想想......真的很心酸,无意中看到XDA的大名,而且介绍说全球最牛技术论坛,看到这个我很兴奋,由于我英文真的很差,所以之后借助谷歌翻译来完成。期待您的回复,谢谢! 邮箱:[email protected]
由于新注册用户无法发布外部链接,手机资料请在谷歌搜索或登陆HTC中国,谢谢!
对了,T9188的用户在中国不少于10万人。
再次谢谢了!

Related

Mail O2 for Magician WM5

one of our xda_india group member received a mail from O2 stating they would consider it based on sufficient user demand. Here is the mail excerpts :-
Query::
Once windows 5 is out in the market does O2 have any plans to provide the update for its customers?
Looking forward for your reply.
.....
......
......
Response from O2 on this:-
There are no firm plans as yet to offer this particular upgrade to
customers of existing Xda devices, but we are studying market demand
for this platform, and we will certainly consider offering it in the
future if there are sufficient requests for it from our customers.
Hope the above information is useful for you. Thank you.
Warmest Regard,
Josherine Toh
O2 Technical Support
Asia Pacific Region
Click to expand...
Click to collapse
maybe they just didn't hear our cries here as yet..!
so lets go register and start sending requests to O2.
Hopefully they would do as promised in the mail.
Let it go, people.
Hello,
Just give us the email ?
regards
How many times does it have to be said?
It's not going to happen.
Besides, O2 are not resonsible for putting WM5 on the device (if it was to happen) but HTC are. The only things O2 put on it are some of the applets in the extended ROM.
So O2 in India is gonna make WM5 for the Magician?
Well, I guess this is just another example of an incompetent support worker not knowing what the heck he is talking about, but still try to give a positive respons. Unless, that is, they got a copy of Raptorz 'WM5' and got fooled too
NO. Its not Happening.
See the LATEST replies from them..
Dear J___,
Thank you for choosing O2!
With regard to your query below, XdaIImini current Operating System is Microsoft Mobile 2003 Second Edition. O2 Asia has not release any plans with regard to upgrading the Operating System to WM2005. Thank you.
Warmest Regards,
James Heng
O2 Technical Support
Asia Pacific Region
For full listing of retail outlets and information on the latest products information, please visit http://www.seeo2.com
BUT Rumor : Windows Mobile 5.0 for HTC Magician ( Orange SPV M500 ) is coming soon
http://msmobiles.com/news.php/4420.html

HTC aquiring 50% of dopod!

If you havent heard, HTC is in the process of aquiring 50% of DOPOD... all i can say is may God be with the Dopod owners and future Dopod owners because only God know what "tech" support is going to be available for them...
This may seem like a demonic post, but my gf is acting like... she owns the world so i broke up with her and shes trying to make it seem like i caused it.... DAMN PDA's FOR PUSH. damn all instant msg apps. damn ANY MEANS OF COMMUNICATION... (i'm gonna go hole my self in a cave without any electronics.... ok i cant do that, i'll have my wizard with me! hopefully i can find a WIFI network in that cave.)
My guess is that clearly HTC wants to control everything from market to resellers to applications on the device ... Hopefully new players will emerge on the market so that HTC focuses only on device building ... or at least will let us developers build some apps for this devices as they lately slowly lock several APIs... chinese mafia
rain: Well, that's the way it goes! To start from scratch, you gotta ride on bigger companies, then get famous, then eventually fly solo!
And apparently HTC already owns Qtek; can anyone confirm this?
Yes it did ,
if you go to their official web page its in the bottom of it with small letters... Owned by HTC Corp
And when you ask them they say that its their official world wide distributor...
The point is that the politics is similar to the one that MSFT is having but not even MSFT can do it all by their selves, and in my opinion this arrongance is somtimes stupid.
One thing is certain -> HTC will never have a developers web site for support even if its payed (like HP or Motorola has)
As far as I know, Qtek is actually HTC's own brand, so they don't "own" Qtek, they are Qtek.
Yes sorry ,
The Qtek brand its owned by HTC Corp.
My mistake ...
HTC now only needs to extend its market more and more and then be bought by MSFT
It has the biggest carriers, the bigest resellers, now its only supposed to "kill" the regular cell phone market ( Nokia and SonyEricsson)
Looking forward to it...
Dopod was owned by Cher Wang (the Chairwoman of HTC) anyway. So I would think that there will be little change.
rain said:
now its only supposed to "kill" the regular cell phone market ( Nokia and SonyEricsson)
Looking forward to it...
Click to expand...
Click to collapse
You wouldn't want HTC to totally kill the other competitors - we need competition, otherwise things will get boring.
kevino said:
Dopod was owned by Cher Wang (the Chairwoman of HTC) anyway. So I would think that there will be little change.
Click to expand...
Click to collapse
Obligatory "lol, wang" post.
Also: Does this mean much of anything?
Will HTC stop selling device through its lesser-known Qtek channel, and focus entirely on DoPod?
Will devices be quicker to market?
Will the dopod unbranded firmware be made more freely available?
I doubt anybody can really answer those questions yet, but I totally felt like asking them anyway~
bobgorila said:
Will HTC stop selling device through its lesser-known Qtek channel, and focus entirely on DoPod?
Click to expand...
Click to collapse
Wow wow wow... easy there.
Dopod: South East Asia and Australasia
Qtek: Europe
Hope that'll answer your question.
Richard,
I wonder if i-mate could be next? for the US market and south african?
And for there club also ... i saw that q-tek is also raising one on their web site... How beautifull is life when the money are not a problem
fone_fanatic said:
If you havent heard, HTC is in the process of aquiring 50% of DOPOD...
Click to expand...
Click to collapse
Today's news: http://msmobiles.com/news.php/5254.html
It's actually more than 50%! (don't be surprised: the chairwoman of HTC already OWNS Dopod, anyway)
rain: msmobiles.com interviewed the CEO of i-mate at 3GSM 2006 (he claims to be THE designer of THE xda!):
http://msmobiles.com/news.php/4919.html
Note this: " i-mate is pondering using other manufacturers than HTC but these other manufacturers cannot be revealed until these phones will be launched"
Now THIS would be interesting!
bobgorila: i-mate operates in Dubai (base), UK, Italy, Armenia, Australia, the USA and South Africa.
I would surely want to see some real tough competition.

XDA Flint - Impossible to buy :(

HI,
Has anyone been able to get there hands on a rebadged XDA Flint?
I have been calling O2 everyday for over a week, no one on there sales / upgrades team has any idea this device even exists. They have no information about it, when it will be available, how much it will cost. Nothing.
There website says it is available and on myxda site its the first device you see.
The shop section will allow you to add to basket but 404`s when trying to pay / enter details.
Has anyone got any information from them or know when I can get my hands on this!?
Thanks,
Embassy
O2 the great pain. The saga conntinues.
This device is only available online and to NEW business customers only.
I have now spent over 3 1/2 hours in total trying to do one of two things.
Either upgrade my contract to a Business package or close it and re open a new acccount under a business tarrif.
This seems just a little to complicated for O2. I have been passed from department to department.
They all say they cant do what I request and pass me on to another team, I work in a call center enviroment myself and it is becoming painfully ovious that these agents simply do not want to handle my call, most likely as they are scored on there call durations.
I will update this IF and when I finally manage to get this device.
O2 better get there finger out, there getting one more try and im taking the 5 phones on my contract to orange and will get the HD instead.
I warn you, if you want this device on O2 be prepared for a up hill strugle with there phone system and there staff.
Anyone know of another provider offering the X7510?
O2 are unusual in that the Online, Offline, Personal and Business departments operate as separate entities, so transferring between them is difficult or impossible.
Also, it is common for new devices to be unavailable for upgrades for some time after they are available to new customers.
Interestingly, the price of the Flint has risen from a fixed £179 on all tariffs in early December to a sliding scale starting at £279 now, and all contracts are 24 months.
There is no doubt the Flint is a good device- I was one of the pre-release testers. However it is not a major step forward over the X7500/Ameo, and really suffers for the lack of hardware buttons, and also an older implementation of WM6.1 than more mainstream devices.
T-Mobile offers the x7510 (branded as the Ameo)
x7510 = t-mobile ameo 16gb
Buy an O2 XDA Flint
Hi,
I had the same problem when I tried to get a Flint for myself.
I got through to a [Mod Edit: e-mail address removed for respect to personal privacy] who actioned it for me under a personal account - (from Customer Relations)
Just email him & he'll hopefully sort 1 out for you mate.
Hope this helps...
embassy said:
HI,
Has anyone been able to get there hands on a rebadged XDA Flint?
I have been calling O2 everyday for over a week, no one on there sales / upgrades team has any idea this device even exists. They have no information about it, when it will be available, how much it will cost. Nothing.
There website says it is available and on myxda site its the first device you see.
The shop section will allow you to add to basket but 404`s when trying to pay / enter details.
Has anyone got any information from them or know when I can get my hands on this!?
Thanks,
Embassy
Click to expand...
Click to collapse
Explodingfist said:
Hi,
I had the same problem when I tried to get a Flint for myself.
I got through to a [Mod Edit: e-mail address removed for respect to personal privacy] who actioned it for me under a personal account - (from Customer Relations)
Just email him & he'll hopefully sort 1 out for you mate.
Hope this helps...
Click to expand...
Click to collapse
"So, Mr Robinson, what did you get for Christmas?
"Well, a customer I went out of way to help went and posted my e-mail address on XDA-Developers.com, and for Christmas I got a deluge of SPAM. Well, as you know, SPAM is not just for Christmas..."
Ouch! What a way to thank a guy!
Oops!
NanoRuler said:
"So, Mr Robinson, what did you get for Christmas?
"Well, a customer I went out of way to help went and posted my e-mail address on XDA-Developers.com, and for Christmas I got a deluge of SPAM. Well, as you know, SPAM is not just for Christmas..."
Ouch! What a way to thank a guy!
Click to expand...
Click to collapse
To be quite fair I don't understand why they only honour this on Business tariffs!
But Oops, you're right there Nano, and didn't realise that actually and I'm very sorry. I was stressed out for you guys not being able to get the device so I was only trying to help...
- Thanks for pointing that out NanoRuler
Explodingfist said:
To be quite fair I don't understand why they only honour this on Business tariffs!
But Oops, you're right there Nano, and didn't realise that actually and I'm very sorry Mark Robinson. So guys if you're emailing him plz don't mention my name. I was stressed out for you guys not being able to get the device so I was only trying to help...
So don't mention me guys - Thanks for pointing that out NanoRuler
Click to expand...
Click to collapse
It might be wise for you (and nanoruler in his quoted post) to edit out the O2 guy's email address- if you want to assist people, they could always PM yopu for the address.
There are a lot of bots out there combing sites,and harvesting email addresses to add to spam lists.
NanoRuler said:
T-Mobile offers the x7510 (branded as the Ameo)
Click to expand...
Click to collapse
Is it in UK yet? It was originally only in Germany, and doesn't appear on T-Mobile's UK site at present.
It's been available in the UK for quite some time now. My x7510 is an Ameo.
good suggestion Neil. Can you help instruct me how to omit out the address
Much appreciated
Explodingfist said:
good suggestion Neil. Can you help instruct me how to omit out the address
Much appreciated
Click to expand...
Click to collapse
The moderator,kyphur has already done it for you
Anyway, if you look at any of your old posts, you should be able to see a box called Edit in the bottom right of the message frame. Just click this to open an Edit box.
I bought my XDA Flint on eBay for £470.
Still no joy with this, absolute nightmare.
Now being told the only way to get this on o2 is to change to downgrade to pay a go from a standard consumer account and then upgrade to business.
This doesn’t add up with being told I can negotiate a free handset as I have been a long standing customer.
It’s looking like I need to make a complaint to get this resolved.
With regards to eBay, I have never paid for a phone / pda in my life.
Neither have I really. Not fully anyway. The way to do it is to upgrade to the most valuable handset you can for free or by paying as little as possible, then sell it as brand new for a shedload of cash. Use that cash towards the purchase of the handset you really want.
The trick is to sell it on again before it goes too commercial i.e. before it goes to the big network providers. That way it will retain most of it's original value, and you can put the cash you make towards the next new thing, again before that hits the networks. You'll still get your default upgrade too. Just upgrade for free again to a valuable device and sell it on. Then you have two pots of cash to use towards a new power toy every 12/18/24 months (depending on your contract). Gotta stay one step ahead! This isn't too difficult because, at least as far as HTC are concerned, their devices are released by them about 6 months before the networks get hold of them and stick all their ugly badges and buggy software on them!
I was a bit slower with the Flint, as the Advantage x7510 was far too expensive anyway beforehand. I just gave into temptation, even though O2 and T-Mobile already have their hands on it. Hopefully, it's value won't depreciate too much in the next 6-12 months.
Got my new XDA Flint for FREE!!! (hee-hee)
I just got my new XDA Flint but am afraid of starting it up. Will it try to install an O2 HMI instead of the normal WM 6?
This forum helped with my XDA Exec with WM5 by providing me the corporate number to overide the O2 HMI.
Can anyone help please?
I got this as a new upgrade plus I reduced my monthly costs on my business tarrif with their new small business tarrif...sweet!!!
There is no 'Corporate Mode' option on the Flint- all installations are the same.
However, there is no O2 customised front end. In fact there is no front end at all, as O2 do not include HTC Home in the build.
The release ROM for the Flint is a good one- newer than the cooked ROMs, and is fast and reliable.
If you use it with a non-O2 SIM, you will need to manually enter the connection details as it doesn't include HTC Connection Manager.
Thank you NeilM!
NeilM,
Thank you very much for your help.
So I should have done the full install instead of skip it? Ooops? I will do a hard reset then and start over. The quick start guide says I can make video calls....is this true in WM6 I thought this was not supported?
My next task is to see if I can port the Tom Tom license over to this PDA. Then put an SPB front end unless anyone has a better suggestion?
As you can tell I am behind the times - it has been a long time since I upgraded from the XDA Exec (2005 - which has always been rock solid and reliable) and the Flint fits my purpose of a mobile office whilst going to clients facilities. This Flint in a small briefcase and a note book makes my commutes to clients a breeze. I see other consultants with giant ruck sacks and 20 million gadgets/laptops notes books etc and I pop out with this thing, my mobile phone, a leather note book and I am ready. I did not get the Flint to be a phone. My problem with Blackberry's are the keyboards are too small for my fingers and Blackberries dont have MSWord and Excel apps to create/edit information and the Flint has a video out so I can show PPT presentations on sales calls. If only MSFT could allow creation/editing of PPT...that would be a result. (Suggestions anyone?)
Also, does anyone know if there is an Open Source application for pushmail as my company run Linux servers and was looking to see if one existed to mimic the push of mail instead of the Flint constantly checking, thereby saving power. (In no way am I trying to avoid the MSFT push mail solution, I just want to know if another exists as Open Source)
Don't reply if any of the above has already been discussed in this forum. I should do the work to find out the info. However, I did not find too many Flint threads on this forum so I do not know if there are SW or HW nuances that need to be considered.
Thanks to all!
No problems with the questions! The Flint/X7510 is sufficiently 'rare' that there are few comprehensive answers out there, though it is very similar to the X7500.
You definitely need to hard reset (Settings/System/Clear Storage) as a lot of essentialstuff gets installed from the supplementary installation (Opera, JetsetPrint etc)
The O2 theme is very blue as you would expect, but there is absolutely no other O2 stuff apart from the O2 Connection mamnager which configures the settings for whichever O2 provider you are with. If you use another operatorSIM, you will have to enter the settings manually, but this is not difficult.
For using as a presentation tool, I'd advise buying the enhanced output cable (unless it is already supplied)as it includes a USB host connector and an RCA Video Output. The USB can be used with an external mouse/keyboard (even a wireless combo) or a pen drive if needed.
If you are serious about needing Powerpoint presentations, and don't mind spending a bit of cash, then I can highly recommend Softmaker Office. It is expensive at €70 but has 3 programs which are respectively fully compatible with desktop versions of MS Word, Excel and Powerpoint. You can create, edit and read any file on the WinMo device, and can even print to PDF format.
For a front end, I think Spb Mobile Shell is an excellent choice, especially in combination with PocketPlus (but you need 4.03 Beta available from the SpbClub forums). You may also need to look at an extra Soft Keyboard, as the Flint only includes the basic MS ones. Cootek Touchpal and Spb Keyboard are both good options.
Video calls have been supported in all 3G Windows Mobile devices, from WM5 onwards- not sure where you got the info about WM6, but that is not the case! Maybe you were reading about US versions of the X7501 which some companies insisted on their users utilising- this had the front camera removed for security reasons (supposedly!). Obviously both parties need a decent 3G signal but it works well. The Flint runs WM6.1 and has good video capabilities.
TomTom- how old is your version? If more than a year it would pay you to buy the current version with its updated maps- currently on offer at £30 for UK and £40 for Europe. If not, then TomTom will supply you with a new activation code. If you have only used one previous activation, you can go to www.ttcode.com, enter your map's product ID and your new phone's Device ID, and it will generate a new activation code. If you've already used your activations, then email TT support with a proof of purchase for the Flint and they might provide a new code. Beware though that if they deem the Flint as unsupported, they may not give you a code.
For 'quick and dirty' location, then the new MS Live Search V4 or Google Maps work well, though the GPS does take up to 5 miunutes for a 1st fix (subsequent fixes are quicker).
Hope this helps!

May Be TomTom 7 For All Smartphone

Hello,
Look at this url :
http://www.tomtom.com/products/category.php?ID=2&Lid=13&selector=true#
The URL is not active.
May be Tomtom 7 on sale for All PDA and Smartphone.
@++++
When I click that link it takes me to a page with TT Navigator 6
RE
Exactly the url was removed bye tomtom but i make a screenshot before url was removed.
look :
@++++
Look here if you want TT7 but they are miserable gits!
Found TomTom 7 for sale on Handtec, doesn't look any different to version 6. Also is doesn't have advanced lane guidance, text to voice or any of the more recent innovations in Sat guidance. Plus, the guys at Tomtom are a bunch of miserable gits!! I'd rather eat a thistle than give them my money, but here you go!
http://www.handtec.co.uk/product.ph...stern-europe/abaa06067e7435d4a8355fc285766413
Glasshouse Jon said:
Found TomTom 7 for sale on Handtec, doesn't look any different to version 6. Also is doesn't have advanced lane guidance, text to voice or any of the more recent innovations in Sat guidance. Plus, the guys at Tomtom are a bunch of miserable gits!! I'd rather eat a thistle than give them my money, but here you go!
http://www.handtec.co.uk/product.ph...stern-europe/abaa06067e7435d4a8355fc285766413
Click to expand...
Click to collapse
Hi,
I totally agree with you, i have already too much fed the big fat lazy cat, which became pushy with its CUSTOMERS, particularly to my own experience, the arrogant european support.
They totally ignored us (smarthone users) at the end of 2007, by not allowing us to get tomtom7(except for some carriers or models(few htc's) )arguing some compatibility issues(laziness again) when you can see copilot7, zorrogps, ndrive which are already compatible with the brand new diamond2 !!
But at the end of 2008 when HTC sold 25 million smartphones wordlwide and are forcasting 45 million for 2009, the big cat realised its coarse strategic mistake and it is now trying to go back to us showing its "pattes de velours"...too late:
i have already too much tasted its claws !!
TomTom are the worse company I've ever had to deal with regarding customer service. They assume you're a criminal when you ask them for a new activation code. Yes tomtom some people do have enough money to buy a new phone after 3 months.
The problem is I actually like the TTNav interface. I tried Co Pilot when I had my Orbit 2 but didn't like it as much.
Right now my car has built in sat nav so not too corcerned about having it on my TD2 & I use Modaco Cameraware for safety camera alerts/.
Here is the link:
http://www.tomtom.com/products/features.php?ID=542&Lid=3&Category=2
Depends of the county you select, there are different builds. In Germany, TomTom 7 is on sale by Telekom.
I have it on my TytnII, build 7.916 with 825 maps. No Laneassistant, Realityview, 3D Terrain...nothing!!!
Navigon 7.4 is great,for me
Hello,
Look at the Web site Tomtom Navigator 7 are now available on sale (On SDCARD)
May be in the list of compatibility tomtom will be add Touch Diamond 2.
Look :
@+++
ziko said:
Here is the link:
http://www.tomtom.com/products/features.php?ID=542&Lid=3&Category=2
Depends of the county you select, there are different builds. In Germany, TomTom 7 is on sale by Telekom.
I have it on my TytnII, build 7.916 with 825 maps. No Laneassistant, Realityview, 3D Terrain...nothing!!!
Navigon 7.4 is great,for me
Click to expand...
Click to collapse
..can you share TT 7.916?
Thanks!
ziko said:
Here is the link:
http://www.tomtom.com/products/features.php?ID=542&Lid=3&Category=2
Depends of the county you select, there are different builds. In Germany, TomTom 7 is on sale by Telekom.
I have it on my TytnII, build 7.916 with 825 maps. No Laneassistant, Realityview, 3D Terrain...nothing!!!
Navigon 7.4 is great,for me
Click to expand...
Click to collapse
NavigonMobile does not work on the Diamond2/Topaz. When started it just freezes the handset for a few seconds and then it just returns to the home screen.
I had a fall-out with TomTom ages back for similar reasons as already posted. I really despise them now as a company, brand and product. I had three replacement phones in a short space of time due to faults and getting a new code was so difficult - I know they have revenue to protect, but I was treated like a conman. Eventually got a new code to be told that I would not be issued a new one again and I had to agree they would no longer support me!
I tried to get new maps for v6 as it is getting quite poor now, but they said that there would be no updates, so I enquired about the upgrade price to 7 and they said that it is only being relased to OEMs so I have to keep 6. I gave up in the end and found an alternative solution.
However just seen this on TomTom UK:
http://www.tomtom.com/products/product.php?ID=595&Category=2&Lid=1
I wouldn't buy it myself though, I'm through with the robbing blighters!
Check out co pilot 8 launched last week and for sale at £25.99, I can see that affecting tomtoms business. http://www.alk.eu.com/
Colpilot 8
error message
robsno said:
Check out co pilot 8 launched last week and for sale at £25.99, I can see that affecting tomtoms business. http://www.alk.eu.com/
Click to expand...
Click to collapse
Wow looks sweet, and so much cheaper than TT! Just got my new Topaz (TD2), which has 18 months of v7 for free!
It appears to have no new useful features...
what ever it will coast me a lot

[Completed] [Q] Problems with the guarantee of my smartphone

Hello, first of all I want to clarify that it is quite translated by a translator, asique please to excuse if anything is not understood very well. I have problems with the guarantee of my smartphone. I bough a Elephone P2000 on Geekvida.com, the January 1, 2015 and it arrived on January 21. One day the cell was made a crack in the screen, but without any blow. I think that the mobile warmed up playing a very powerful gameand that, after playing, stops using the mobile and there had a sudden change of temperature (I am always in a room in which it is a little cold) and it was therefore it broke. This crack has been becoming bigger and bigger with the time but I did not want to take it to the guarantee why of course they would not arrange it to me and it would be a lot of time without mobile. On the other hand, on March 6 it was using the mobile and later I went away with the friends, asique leave the mobile in the pocket. Then I am going to use the mobile and the mobile was not igniting, I have done of all the possible tests and of nothing. I speak with those of Geekvida. com, and they said to me that he should send the mobile to the technical repair service, but for it they had to give me the direction (that gave me the sensation that they did not want to give it to me), after sending the mobile, the company of transport said to me that it had already delivered it, but they were saying that they did not have it, speak with the company of transport and with those of Geekvida and finally if those of Geekvida had it. After two days I asked those of Geekvida about them about my mobile, and they said to me that there was not entering guarantee that the screen has been broken by the client and that has received a side blow the phone (since I go over the phone has not received any blow). Since I have no money to buy another mobile I have insisted and threatened them with denunciations and bad criticism on them and everything what it was possible to do. Now they say to me that they are going to call me to the mobile to speak with me, but I have not even received this call, I am waiting for it, to see that they say to me.
The important thing: what can I use in my favor or in its against so that they arrange the mobile to me? I have been finding out, and the first thing that I have realized is that they have changed the guarantee politics of when I buy the mobile: does that serve to me to threaten them with something? Now they have a politics of very common guarantee and I have found out on her. And although on its page it does not put it, according to its guarantee politics I believe that I must not demonstrate anything before 6 months and the mobile does not have not if he wants 3 months. Also, the guarantees politics says that all the expenses it must be in charge of the company (Geekvida), well since they forced me to pay the postage and packing.
Not that to do but needed my mobile, also it is their word against mine and I swear that the mobile has not received no, also they only speak to me about the screen, when I ask them on other (that the mobile went out mysteriously and it does not light) does not answer me: What can I do? Please I need all your help. Thank you very much in advance.
Hi
Thanks for writing to us at XDA Assist. I think your best course of action is to contact your local consumer rights organisation and explain your case. Consumer rights can differ greatly from country to country so it's impossible for us to speculate on the outcome of your case. So contact your consumer rights organisation and see what they can do for you.
Good luck!
No response in two days, thread closed.

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