HELP - Xoom FE won't stay connected to wifi - Xoom Q&A, Help & Troubleshooting

So the wife and I have each had a Xoom FE since late October, last night my Xoom began having issues staying connected to wifi. I thought it might be an issue with our alarm system, that afternoon a wireless alarm monitor was added so we could do away with our home phone. The wife brought her Xoom into the bedroom and hers works fine, so I moved into the pc room to test it and with direct line of sight and full signal I still can't stay connected. I turned on the mobile hotspot on my phone and connected to it on my Xoom and surfed the web just fine.
I've always had issues with both of them initially connecting upon waking from sleep, but simply turning wifi off/on fixes it and it stays connected until the next time it sleeps for any amount of time more than 30 minutes. This was different, it would connect, start to load a page, lag lag lag, load a little more, lag lag lag, load a little more, maybe load entirely or give an error about connectivity. Again, wifes sitting right next to me in the same room, same network works fine.
I don't believe it's an issue with my Xoom, I haven't rooted or installed any new updates or programs. It was working fine one night and then the next night it's having connectivity issues. My wifes works fine on the same network with the same settings. My Xoom will connect to my cell phones mobile hotspot. I will try my Xoom at another location soon to see how it likes other wireless networks but as it will connect to my phones I don't think it will be a problem elsewhere.
Cliff notes: My Xoom doesn't want to play with my wireless router anymore but my wifes still works.

And last night it was back to working fine. I shut it off for the night after having the issues and re-started it last night around 8pm and it worked like it always has, so I don't know what was causing the issues but it seems to have fixed itself.

I had a similar issue with my rooted Xoom on the latest Tiamat GB release. I tries reflashing and few times with the same issues. I've now upgraded to the ICS beta roms and not only is the WiFi working, but its better then ever with much better reception. I wish I knew what the original issue was though.

mine was doing that the other night, but only when i had the charger plugged in.
worked fine every time i unplugged it...

All I did was go to the android market and found a actual wifi widget and always had it turned on. It works flawlessly. Hope that works if nothing else.
Sent from my Xoom using xda premium

Sometimes these things happen, if it's working fine now I wouldn't think anything of it. These are just like computers, they need to be restarted every now and then. I wish my Xoom FE would work. I can't get my wifi to work for crap no matter what I do.

Related

How does your Wifi Work?

Is everyone having issues or is it just a few. I'm going to exchange mine tomorrow due to wifi issues. Will it be a lost cause to try and find one that will work out of the box or are some working and stable?
Mine works A-OK but I've heard some horror stories here, as well as on IRC.
Viewsonic is releasing an OTA update on Monday and allegedly WiFi is more stable. Allegedly.
Mine has been working fine. I traveled out-of-state with it earlier this week and it worked in the hotel, at the client site, and tethered to my Evo's Sprint Hotspot. I took it to a friend's tonight and it worked just fine there as well (even in his front yard).
mine is ok. on tnt it goes out all the time and i get errors, especially after it goes to sleep by itself. on zpad it seems better but i haven't really tested that rom out much.
On my second one. First one had wifi DOA. Second one is working but the range capability seems to be very poor, plus although it sees and recognized my PEAP AP at work it wouldn't allow me to connect, as it just took me to the security tab and gave up with no helpful options. If the wifi doesn't get better I'll probably give up for a while.
Mine actually worked pretty well. I encountered the disconnect after every stand by, but if i just left it for a minute or so it connected just fine. Now with cm6b3 it works 100%
On a stock, rooted g-tablet, mine has always worked fine. I haven't used it outside of my home, though.
Returned mine today due to the WiFi issue. The closest replacement is 50 miles away. I think I'm going to wait and see how the updates work out before I pick up another one. May wait to see if i can get a refurb on Sears outlet. It is too bad, I really liked the thing.
roebeet said:
Mine works A-OK but I've heard some horror stories here, as well as on IRC.
Viewsonic is releasing an OTA update on Monday and allegedly WiFi is more stable. Allegedly.
Click to expand...
Click to collapse
It would be hard to get an OTA update if you can't get the wifi to connect....
The only Wi-Fi problem I am having is the disconnect even though in Settings I have it set to never power off the Wi-Fi.
It disconnects even if my G Tablet does not go to sleep. In other words it disconnects even with the screen up at all times.
It appears to disconnect when there is no Wi-Fi activity for a few minutes, such as reading a long web page or putting the tablet down for a while.
First attempt to communicate over Wi-Fi results in an error message but then the Wi-Fi connection goes back up and all is OK until the next time.
I mentioned this to Viewsonic Support and they suggested I get the tablet replaced. Somehow I don't think this is a hardware problem though.
My first one had almost no range. I could be standing right on top of the router and have 1 bar, my phone (droid1) would have full signal. Sitting at my desk I only saw my router while my phone would see all the neighbors. I exchanged it that same day. The new one mimicked my phone, same signal strength, saw all the same networks. So it seems like the wifi radio's in these things are very hit/miss.
chad
No issues with the wifi. I added the latest tnt lite 2.2.0 and I had
no issues. Right now I'm still trying different android apps.
I am still learning how to type on the tablet. ...
WiFi great
My stock gTablet worked very well on the 'net from the outset. It took me less than 5 minutes to get on; the hardest thing was to find the WEP key I had misplaced. I have coverage all over the 1-story house and front and back yards.
--
Tom
Mine works perfectly. I've had no Wi-Fi issues at all.
No wifi
mine can not scan for wifi keeps telling me unable to scan for networks. Going to call support see if there is a work around, hoping by updating may correct problem.
roebeet said:
Mine works A-OK but I've heard some horror stories here, as well as on IRC.
Viewsonic is releasing an OTA update on Monday and allegedly WiFi is more stable. Allegedly.
Click to expand...
Click to collapse
Irony alert! Watch out for people who have had great wifi to switch places with the folks currently having bad wifi. That is how this stuff sometimes works.... displacement!
So since I have had good wifi, maybe should not joke....
Inconsistent
Mine used to (returned it) disconnect randomly, whether I was in the middle of something or not. Very frustrating having to wait a moment (~30-60 sec) for it to reconnect before I could resume.
Plus the fact that it didn't have the option to connect to my WLAN without SSID broadcasting is inexcusable.
hecntina said:
Mine used to (returned it) disconnect randomly, whether I was in the middle of something or not. Very frustrating having to wait a moment (~30-60 sec) for it to reconnect before I could resume.
Plus the fact that it didn't have the option to connect to my WLAN without SSID broadcasting is inexcusable.
Click to expand...
Click to collapse
WiFi works as good for me as it did on the Augen GT. Not great range, but I still get signal at a distance that I'd normally be outside and away from the WiFi AP... even had it re-connect to WiFi as expected when I accidentally let it go to sleep once w/stock fw. never tried this again since moving to TnTL custom fw...
My WPDN OTOH was a POS at this range and would randomly disconnect and reconnect along with pathetically slow transfer speeds...

G2x wifi problem

My wifi connection is not very stable. Keeps on disconnecting.
I heard this is a known problem for theb g2x. Are any of u experiencing this issue? And or know how to fix this?
Is tmobile gonna do an update fix for this?
Sent from my LG-P999 using XDA App
I've experienced wifi issues myself. Wifi was working flawlessly the first week i had the phone but now it seems as though it does not want to connect to any network -__- it just says 'error'
Not sure if i had something to do with it acting up, maybe i downloaded an app that caused it to act up.. idk
No definite word if the upcoming gb update will fix this issue but i sure hope it will!
sometimes simply rebooting your router can fix this. of all the wifi threads i've seen, i never saw anyone mention this. but like i said, it will sometimes fix it.
After leaving my phone idle for 15+ minutes, I'll lose wifi. Simple fix is to disable/enable wifi. LG knows of this problem and will release a fix on the next update. http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Now others are having a different type of wifi issue where it won't connect at all, I'm not sure if it's a hardware or software issue.
I'm having the exact same issue. Wifi will be connected, then after a period of time the connection gets disabled. It's quite annoying, as I often do not notice it for a while, after I have already gobbled up a bunch of 4G bandwidth.
I fixed this problem with G2xFixWi-Fi from the market.
Just 4 clicks and it is done.
two separate wifi problems with the g2x
it's good that your wifi problem was fixed with the G2xFixWi-Fi app. but that only fixes the dns problem.
there is another wifi problem where if the phone is in idle for a while and you wake it up, you see from the indicators at top there is no wifi icon and that it is trying to connect 4g but doesn't succeed. the 4g icon flashes on briefly and disappears. it keeps on doing this every second until i manually turn off wifi. then it connects to 4g. from what i can deduce, if i don't turn off wifi before putting it in idle, it does this as well after the phone is in idle for a while. i'm not sure how long after the screen switches off that this looping process happens, but give it 2 hours and i feel that the back of the phone is really warm. i'm thinking that it's warm because it is constantly in this loop. this may also be the source of the massive battery drain that some are seeing.
if i manually turn off wifi before putting it in idle, this doesn't happen. so that's my solution for the time being. i heard about using tasker to automote toggling wifi on/off as the screen is on/off. and it seemed to work at first. but after an overnight test, i found out that the phone response time is sluggish and unpredictable, to the point where i had to have perfect timing just to unlock the phone from idle. rebooting the phone didn't resolve the sluggish response problem, but uninstalling tasker did the trick. so now, it's back to manually turning off wifi before putting it in idle.
another solution proposed is to set wifi to never sleep in the settings. the last time i tried it, it didn't work for me. but i'll try it again to see if it'll work this time.
setting wifi to never sleep did not help
nope. i changed my wifi settings to never sleep and the wifi disconnection problem still happens.
When my phone was stock I had problems with Wi-Fi when it was simultaneously trying to run 2G or 4G. Since then I have switched to various ROMs and Wi-Fi is rock solid. I do use Juice Defender which turns it on and off when screen is off and I'm not running a short list of programs like Pandora. It also reliably switches on when I arrive home.
My G2X won't connect to every WiFi network, and there are a few it cannot even find. I was in a cafe the other day and my friend's laptop and Nokia connected to its WiFi network and my G2X could not even find it... (( So, the problem is, some networks it recognizes but does not connect to (it sticks to "obtaining internet IP..." and then disconnects) and some it cannot even recognize. But to most networks it connects no problem (my home included)... What could be the problem? Can anyone help me?
krekabl said:
My G2X won't connect to every WiFi network, and there are a few it cannot even find. I was in a cafe the other day and my friend's laptop and Nokia connected to its WiFi network and my G2X could not even find it... (( So, the problem is, some networks it recognizes but does not connect to (it sticks to "obtaining internet IP..." and then disconnects) and some it cannot even recognize. But to most networks it connects no problem (my home included)... What could be the problem? Can anyone help me?
Click to expand...
Click to collapse
If you have not messed with the ROM and are having this problem - try TMo tech support first, then ask for a replacement if not fixed.
I have had excellent WiFi performance with stock ROM and EB Froyo's and GB (with and without kernels) - WiFi always worked OK. Could be bad unit - it should work!
My wifi has worked flawlessly, but I think it may depend on the router. I recently bought a wifi repeater to use on the other side of my house and when I connect to that, the G2x will disconnect from wifi after about 15 minutes of idle time, like previous posts have said. I switch back to my regular router and it never disconnects.
I have also notice the problem to.
rem736 said:
it's good that your wifi problem was fixed with the G2xFixWi-Fi app. but that only fixes the dns problem.
there is another wifi problem where if the phone is in idle for a while and you wake it up, you see from the indicators at top there is no wifi icon and that it is trying to connect 4g but doesn't succeed. the 4g icon flashes on briefly and disappears.
Click to expand...
Click to collapse
I am experiencing this same issue. My phone is rooted with no roms. This just started happening within the last week. Does anyone know of a fix for this yet besides possibly factory resetting?
mylomine said:
I am experiencing this same issue. My phone is rooted with no roms. This just started happening within the last week. Does anyone know of a fix for this yet besides possibly factory resetting?
Click to expand...
Click to collapse
This sounds like normal behavior honestly. What is your wifi sleep policy set to? By default the wifi radio turns off when the screen is turned off and then turns back on when the screen turns on.
G2X CM7
Thanks for responding. I have it set to "when screen turns off." The weird thing is I never noticed it do the little switcheroo before. Also, I have Juice Plotter just for fun and it used to show wifi for most of the night when I'm sleeping and the phone is charging. And now it shows APN during that time. I guess it was messing up before and now it's doing what it's supposed to.
Can you enlighten me on a myth, I heard that the wifi consumes less power than the APN or 4G. Is this true or false?
Thanks again
mylomine said:
Thanks for responding. I have it set to "when screen turns off." The weird thing is I never noticed it do the little switcheroo before. Also, I have Juice Plotter just for fun and it used to show wifi for most of the night when I'm sleeping and the phone is charging. And now it shows APN during that time. I guess it was messing up before and now it's doing what it's supposed to.
Can you enlighten me on a myth, I heard that the wifi consumes less power than the APN or 4G. Is this true or false?
Thanks again
Click to expand...
Click to collapse
With a LTE or Wimax phone, I think so. With a phone using hspa+, I don't think so.
Did you try.
Did you set it like I do, WI-FI never sleep. Because where I live
T-MOBIL had no cell service. Well, Very spotty coverage.
Also check how many people in you're neighborhood are on your same channel. And change yours.
Look in mark there's a free APP that's a WI-FI analyzer.
And change to one
Sent from my LG-P999 using XDA Premium App
My wifi is acting weird. It does a loop whenever i have a WPA/WPA2 settings on my home wifi but works when i have it disabled. :S It was alright with stock froyo and stock GB i uploaded from LG. then i flashed Xboarders OTA 1.2.2 GB and this happens.
Can any1 give an insight how to fix this ? =(
im having the same problem, i bought the g2x the day it came out (when it had froyo before gingerbread came out) and never had a problem leaving my wifi on 24/7 it wasnt until the update for gingerbread came out that this problem started happening, it really sucks for me since im using my g2x as an AT&T phone for now all i get is 2g speeds
---------- Post added at 04:43 AM ---------- Previous post was at 04:35 AM ----------
also something i tried and worked was turn wifi off, turn off your phone and turn it back on then go to menu>settings> wireless & network>wi-fi settings>check connect to wifi and check connect to wifi that worked for me (holding the phone in landscape mode (horizontally) ) i add that in because one time i was turing the wifi on in that order it didnt work i dropped my phone and picked it back up in landscape mode and wifi was connected. im not sure if anything i said helped anyone at all but hope i didnt waste anyones time

[Q] Phone restarts itself on bad wifi connection?

This past weekend I went home to my parents place, and they have a truly godawful internet connection. When you add than on top of the fact that it's a brick house, you get a spotty wifi connection to a slow line combined with a small wifi antenna in a phone usually means that wifi on my phone is terrible when I'm there.
Unfortunately I forgot my laptop this weekend, and wanted to watch some netflix before going to bed. Because I didn't want to destroy my monthly data limit (2gb) I decided to try the wifi. It was working ok at first, long buffers, low quality, but watchable. But then my phone restarted itself.
When it turned back on, I load up the same episode and it does it again. At first I think it's a netflix issue and leave it alone. But the next day while browsing (chrome), it does the same thing. I then realize that all three times, it got hung up while loading. In the case of netflix, loading the episode, and in the case of the browser, whatever page it was. I then turned off the wifi and tried netflix over the 4g connection and it worked perfectly. Same thing with browsing.
Has anyone else encountered this problem, or know about an alternate explanation that could be restarting the phone? If so, do you have a solution? It restarted itself probably a total of 6 times while the wifi was turned on, and not once after I switched it off. At home, with a strong wifi connection, it also never restarts itself.
Thanks for any help.
TL: DR Phone restarts itself while trying to load stuff on a slow wifi connection. Does not restart on 4G or good wifi.
Thanks for the TLDR haha
What ROM are you running? I personally have never had that issue.
Sent from my HTC One X using xda premium
At the moment I am running stock, unrooted. I just got this phone last week after having a Samsung captivate for two years. While I had that thing ROM'd to the gills, but rooting and installing ROMs seems a bit more complicated on this phone and I am taking my time making sure I know what I'm doing first.
cdenney said:
At the moment I am running stock, unrooted. I just got this phone last week after having a Samsung captivate for two years. While I had that thing ROM'd to the gills, but rooting and installing ROMs seems a bit more complicated on this phone and I am taking my time making sure I know what I'm doing first.
Click to expand...
Click to collapse
Is the wifi protected?
Sent from my HTC One X using xda premium

WiFi Slow, 4G Fast

I recently started using my N5 phone and when I first got it everything on the phone was fine and pretty fast. However, recently, my WiFI has been going very slow. When I'm on my data, the phone moves pretty fast online, but when I turn on the WiFI, especially internet pages take so long to load sometimes. Any suggestions on a fix or what the problem is? Thanks.
Also, I recently wiped the phone completely and started from scratch and the problem is still there. The problem is not the router as other devices work fine on it. Also, I'm on stock 5.0.1. Thanks.
I am having that problem too! Even my 3G network is faster than my WiFi...
Is it just the Wi-Fi on your phone that's slow? Maybe a coincidence, but my Wi-Fi was crazy slow early today/yesterday and I only noticed it on my phone because I want using anything else at the time. Turns out comcast did some updates that required power cycling modem and router. Just a shot in the dark if you guys use comcast.
Oh man thanks. This fixed it right up and my wifi on my phone is back to the fast speeds I was used to.
How could I do this please I have the same kind of problem
I am pretty much struggling
Happens on my Nexus 5 occasionally, but not as much as Moto X 2014 on the same network. That phone can almost never leave its WiFi on during sleep its annoying, rebooting the router doesn't seem to make much difference.

Moto X Play WiFi Performance Issues

Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?
I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
Sent from S3 via Tapatalk App.
Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon
Its most likely your router not your phone causing these issues.
No problem ... keep us posted [emoji106]
Sent from S3 via Tapatalk App.
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
Click to expand...
Click to collapse
I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?
No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.
The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...
I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think
Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.
How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
Click to expand...
Click to collapse
Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
Sent from S3 via Tapatalk App.
I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.
I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?
I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.
I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
Sent from my XT1562 using XDA Free mobile app
This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.
other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.

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