My phone HATES my SIM CARD, First off i rooted my phone, its fully unlocked and has been just fine for over a month. I'm using FIDO but its an unlocked Rogers phone. (SGH-I727R model) and original FW and everything. made a couple of phone calls in the morning and the when i got home i noticed that my phone displayed "unregistured SIM" so i tried reloading sim card, reboot and so on over and over again. and it didnt work. so put the sim card in my 4year old phone, and it worked.
try calling fido aswell as rogers.. they said, sim card might be old and there is a conflict with the NEW phone. so i went to futureshop talked with the dude got the NEW sim card and tested it out with no success. again tried it with old phone, WORKS..
now you think maybe the phone might be locked somehow... NOPE. i even tried dude's sim card and he is on another network. (NOT rogers or fido) WORKED with his sim, proof my phone is totally unlocked to any carrier.
NEW SIM Card Doesnt work with my phone but worked perfectly with buddies SIM CARD on another carrier?!?!... lol
and now it shows "no service"
PLEASE HELP.
Update
i have just formatted, cleared cache and factory reset and it still says the same ****. no service... anyone help? i'm dead in the water here..
I had the same problem, I had to switch carriers then my phone started working properly, Honestly I think its the company...
Update
well, it looks like i hit rock bottom. i even installed the new ics rom and its still doesn't take my SIM card. I'm pissed. i need to dump this phone and get a working one. I can't switch over to rogers, I hate them. and when i go on vacation this phone will be a brick if i cant insert everyone elses sim cards around the world.
and i dont think its the company's fault. i have a feeling its because its rooted or something along those lines.
maybe i will wait for the new galaxy sIII and dump this ****. $$560 wasted. i feel soo stupid for getting this phone.
hi,
What have you used to unlock sgh-i727? I have one and need to unlock it so can switch to other provider then ATT.
when i bought the phone it came unlocked. you must goto a website and give them your imei # that is on your phone. and they will sned you a unlock code upto 2 hours later.. DONT try and guess the code. and you will have to pay a fee but it will be minimal. $3-10
Final UPDATE, i went to rogers and got the phone on a contract for $50 and now i think i will give this to my mother to use for pics and ****. i have not a clue what to do with this thing.
And now it works
How reliable is that, i went out and bought a second phone from rogers and after a couple of days of my old phone not working with any sim card, Now it works with both rogers and Fido. Now i am stuck in a 3yr contract and have 2 of these phones. anyways i will try and get rid of my stupid contract. its only been a couple of days and "buyers remorse" law states that you can get out of any contract within 15 days of when the contract was signed.
Same Here
Strange - I had the EXACT same thing happen to me as well. Funny thing is it happened the same day as your first post about this issue on Jan. 25. I am on FIDO as well and had a working, unlocked i727R I bought off eBay from Basatne Electronics.
It was unrooted and working perfectly for a month and a half. All of a sudden I got ‘no service’ and sometimes ‘unregistered sim’ when I rebooted. I tried 6 different sim cards from FIDO and Rogers that worked on other phones and same thing. I cleared cache and did a reset. Same thing. I brought it to FIDO and Rogers and tried their demo sim cards in it. Same thing.
Finally I called Samsung to sent it back to them for ‘repair’. They sent me a UPS label and I sent it to Service Absolut, Samsung’s repair subcontractor in Montreal. It was there for over a week now. Their communication is terrible – it just says ‘open’ or ‘close’ on Samsung’s tracking website, so I called Absolut themselves yesterday asking for the status/tracking number. They said they were going to ship it yesterday even though my repair ticket online said ‘close’ since last wednesday.
I find this really strange, especially since your phone seems to have done the same thing as mine right around the same time. I figure it was Rogers/Fido that messed up their network somehow. Two working Rogers sims didn’t work in it either. My sim card was working on my old blackberry still. My IMEI didn’t appear in any blocked IMEI lists I looked up.
I just got my phone back today 10 minutes ago and it works again. It says 'full software upgrade and reset' on the repair list I got back, although I didn't mod my phone in the first place. At least I had my backup blackberry. Still pisses me off – I spent hours trying to figure out what was wrong with it and I wiped all my apps when I did a reset, so I’ll have to load them all up again and set up my phone.
Just weird.
And Again...
Well, it seems it just happened again.
After a month and a week or two of working perfectly (same length of time as last time), my i727R now says 'No Service' again for some reason on FIDO network and won't connect to anything except through Wifi.
I didn't install any new software or change any settings when it happened.
It was working one minute, put it in my pocket and a couple minutes later it says 'No Service', even though I have always had service before in the area I am in right now.
Does anyone have a clue what can be causing this?
Network, Software (some kind of timer somewhere that would shut off connection), Malware?
This is driving me nuts - I don't want to have to send it back to Samsung again.
Last time Samsung said they reflashed the software when I sent it back.
I don't know why I would need to do that since it was working just fine and I wasn't messing around with any settings before it started saying 'No Service' - same thing happened last time.
Related
I have had my Infuse for about 2 weeks now. From the day I got it, I noticed it would completely lock up and start vibrating. Last week i noticed the sim card was getting hot. This morning I was using it with no problems. I set it on the table, and when I picked it up to use it, the phone was showing a "No Sim" message. I have removed the sim and rebooted several times, but it still says "No Sim." Is my phone pretty much shot?
ReganH22 said:
I have had my Infuse for about 2 weeks now. From the day I got it, I noticed it would completely lock up and start vibrating. Last week i noticed the sim card was getting hot. This morning I was using it with no problems. I set it on the table, and when I picked it up to use it, the phone was showing a "No Sim" message. I have removed the sim and rebooted several times, but it still says "No Sim." Is my phone pretty much shot?
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Wow, never heard of that before. Even if there is a fix for your issues id bring it back, since its only 2 weeks old the store should exchange right in the store. If you wait past 30 days than you may have to send it out for warrenty replacement.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
Thanks Nash. The only problem is this phone was a replacement phone that my cousin got when he had problems with his first Infuse. They day this one arrived I traded my iPhone 4 for this Infuse. I'm not sure if AT&T will even do anything at this point. Looks like I might have to send it back to Samsung.
I forgot to mention that I am using the SIM card from my iPhone 4. It is smaller then the actual SIM card slot on the phone. I just took the card out and re-centered it, and now it works. I'm thinking I need to go in and upgrade my SIM card. I'll still take it in for the other problems, but for now at least I can make calls.
The first thing i would suggest would be the sim card. I have also had good luck with att's warranty center on the phone. I bought a samsung captivate from craigs list. The service rep said my account said I got the phone in like November (mind you I don't call att and change my imei unless with an upgrade). Told them I had the random shutdown problem and they replaced it no questions asked.
ReganH22 said:
I forgot to mention that I am using the SIM card from my iPhone 4. It is smaller then the actual SIM card slot on the phone. I just took the card out and re-centered it, and now it works. I'm thinking I need to go in and upgrade my SIM card. I'll still take it in for the other problems, but for now at least I can make calls.
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That's the problem that sim. Needs replaced fast buddy take your phone there and get new one asap
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
Yes you should replace your ip4 sim for one that fits, only thing is- I'm sure att will change your number from iphone to Infuse, with that pending, I'm not sure if samsung will warrenty that phone since you weren't origianlly contracted to that phone, I could be wrong. I do know that att can downgrade your data package by switching phones. I bought my gf an inspire from craigslist, I was told that att was releaseing an update for inspires to have "unknown sourses" but you had to call and request it. I called and when they asked for my account info and phone number they noticed that phone number went to a samsung captivate. I said that phone broke so I picked up a replacement. They said they would have to change account from captivate to Inspire, I said go a head. Than they told me said I'm having work done to a non contracted phone, I will loose my unlimited data. I said touch my data and I'm gone to verizon...cancel my request. I later called back and explained, they left me alone and updated my phone. Kinda messed up what att can or try to do to your account.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
Thanks for the info guys. I just landed in San Diego and walked over to the At&t store near the hotel. They replaced the similar card with no questions asked for free. Nothing changed on my account. The sales Rep said his Infuse has the same freeze with the vibrating problem as well.
You need to go make a full size similar card, or get one from at&t
sent from my big bad infuse 4g
I HAD THE SAME PROBLEM!!!!!!! its around the sim card right hand side gets really hot too
i posted this on another website's forum yesterday...sorry for those who read it twice, but i got no responses and am desperate.
so my launch day phone had a bit of an accident last weekend the screen cracked. I was able to get another thunderbolt from someone, was originally a refurb (tag under battery says "remanufactured in Philippines" )
any who I've been using the refurb one for about a week now, no major issues. But now today I can't get LTE at all...I've tried reflashing different radios, going back to sense over CM7...nothing. Put the same sim card in another phone right next to it, LTE.
What else can I do? thanks in advance
Have you installed an app recently that is messing up the phone? Have you checked to see if LTE is active on the phone? *#*#4636#*#* and check your phone info. Could always try flashing another radio.
Why does everyone start flashing radios and performing hard resets on their phones when a signal problem shows up? Wouldn't it be wise to contact Verizon first and make sure it isn't their problem? If you haven't changed anything on your phone, there's a 99% chance that verizon is having an off day.
nothing comes to mind that i would of installed that triggered this.
tried different radios.
called verizon to see what they can do. Looks like I can get a replacement phone shipped out. Now to return to stock. thanks.
djxstream said:
called verizon to see what they can do. Looks like I can get a replacement phone shipped out. Now to return to stock. thanks.
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I'm surprised the VZW rep didn't tell you that it's because the 4G sim cards are paired with your phone. I tried to swap 2 4G phones on my account in the past and I was told that the 4G cards are associated to the phones and they would need to send me out new 4G sim cards. This was a while ago, so I'm not sure if it's still valid, but I would think that they'd have a way to re-link the sim cards on their end.
Good luck with this.
Yesterday, I received a new StraightTalk MicroSIM (ATT compatible) for my new Nexus 5. I have been using a StraightTalk T-Mobile compatible one that I used in my old phone. I activated the new SIM, using the automated phone system. This morning I saw that my phone still had no service. That is, zero bars, I cannot make calls or text. Of course data doesn't work either. I logged into my account and it said that the transfer to the new SIM is complete. So I called StraightTalk and was transferred 5 times to people who did the same trouble shooting with me every time. Their trouble shooting: power off your phone, take out your SIM and then start it back up. Then they said they need to send me a new SIM card.... Here is my issue, I feel like they don't know what they are doing so their answer is just to send me another SIM.
My question: Did anyone else have this experience or ideas on getting the phone to work? I've tried different APNs with no different results.
Okay, this is odd. I figured, since I won't have phone service for a while, I would root my phone. After I rooted my phone, everything works. I can make calls and data works. Not sure what changed but when the device was rooted, it also did a factory reset. After 50 minutes of crappy customer service, I think I'll just take the new SIM card they are sending.
Takes a while for them to activate it sometimes. I was with customer services for 2 hours trying to activate my Sim card because it wouldn't let me online.
Their customer service, signal penetration might suck, but it's way cheaper, which I'm good with.
Sent from my Nexus 5 using xda app-developers app
I wonder if maybe that is what happened but I think it probably had to do with the factory reset.
I do want to post one final thing since everything has played out today... On the phone I asked them to expedite the package since this is my work phone and ONLY phone. Today, FedEx delivered a new SIM card... it was the card only. No other packaging or information. It was the wrong SIM... I needed a micro and they sent a regular SIM... but at least they tried. After receiving the SIM today, I don't feel so bad about the situation. Things may have been different if my phone didn't miraculously start working. I would have had to cut down the regular sized SIM... to find out if it is an ATT or Tmobile version... it's probably the Tmobile versions, since I ordered the ATT version. Thats how things go... have a good day!
READ THE NEXT POST FOR CONTINUED ISSUES
*** I'm going to keep posting my experience, in case anyone else can find the information useful. ***
My service should have Auto-Refilled today. However, when I went to make a call, I found out my service was deactivated. I thought maybe Auto-Refill was disabled when I transferred to the new microSIM. Unfortunately, after spending another 45 minutes on the phone with customer service, I found out that they activated the replacement SIM that they sent me... the one that doesn't fit my phone and appears to be a Tmobile SIM. So, instead of just re-activating the microSIM that was working yesterday, they have to send me another one. I confirmed with them that they will be sending an AT&T compatible microSIM. We will see what I receive.
Hello guys,
Im coming at you for a question which I can't have any answer.
I bought a Note10 Plus in October to somebody on the web, the phone was brand new (on its original sealing and packaging) and working perfectly. I was first on Three network, the phone worked, then I switch on GoMo, working perfectly too. On the 10th of November I traveled to Japan with a local sim card (Docomo) and same, all working. But yesterday, I came back to Ireland where I live, and still as of today, the phone show me 'SIM 2 not allowed'.
The phone is unlocked, I've checked with the Samsung support and they confirmed it (but didn't bring me helpful troubleshooting steps). I've contacted my carrier too who said that there is no issue on my account, and they will send me a new sim card too.
I'm not expecting it to work though, as the SIM card is working on the iPhone X of my gf, and her sim card is not working on my phone too. So it's only on my Note 10+.
I've tried to remove the sim and reinsert it, restart it, reset network settings, check the date and time, nothing to do, all go to the same error.
After making research, I tried to check some IMEI Blacklist check websites, but I don't trust them as I don't know where these infos comes from, but one catch my attention because it told me that the phone was blacklisted : https://www.imeipro.info/
All the others says that the phone is clean. Again, that's why I don't really trust it, and my carrier didn't mention any block. I'm still curious why my phone appear as blacklisted so I send them an email to try to know more.
I receive signal too, but can't send/receive calls or text, and I don't have access to data neither.
So now I have my phone with no any SIM working, and I don;t know what to try to get my phone working again.
I think I've explained all I did today, I don't know what to do more, I don't have any idea of what's going on with the phone, that's why I need your light to see if you can help me to find a way.
Thank you guys, I hope to hear from you soon!
From the sounds of it, it sounds like it's been blacklisted, that's my guess. Do you get any message when you insert the sim? I had a similar thing happen to me, turned out the guy I bought the phone off on Ebay didn't pay he's bill and phone wouldn't text or make calls anymore. O2 was the company that barred the phone, and they couldn't help me even though I had proof I'd purchased the phone from the guy, only he could sort it out as it was he's account. Anyway thankfully PayPal came to my rescue, they just needed proof it was blacklisted, carphonewarehouse did a check and printed out the results for me thankfully as I knew the guy that worked there. I got a refund and promised myself I'd never buy a phone off Ebay from a personal seller, if its a business account then maybe. Awful experience though. I hope you get this sorted.
I'm guessing you've never rooted the phone or flashed it as that can sometimes delete the efs folder which causes the phone to have no imei.
Thanks for your answer !
No usually I root all my phones but this time I wanted to keep it as normal, because tthe phone looks like there's nothing more to improve to me (except a little bbit the camera when the light is low..)
I didn't knew that it could cause such things ! I should have done that
Honestly that was the first time I bought the phone to somebody, and more of that, the phone was sealed on the original plastic with the label ''eu sim card only''. So I was trusting it, even if I know, that doesn't mean it's safe behind that.
Since I've posted the message, I contacted few carriers, like mine GoMo, and they dont know anything about the blacklisting (I was surprised) then I contacted Three, they told me that the device does not belomg to the; so they can't check.
I tried Eir, and they refused to give me infos for data protections, which I think is stupid because the phone is not a personal information who could reveal an identity but anyway. I didn't though about Carephonewarehouse, I will visit them because it seems like this is the best idea.
The weird thing to me is still that it didnt worked suddenly... I was in the flight and this is when I came back that it didn't worked. Well, maybe that was a bad hazard.
Something I've discovered yesterday more of that is when I have this issue, turning off the 4G and only allowing 3G/2G will allow me to use the data. Still no phone or text, but the phone is detecting the H+ signal and I'm free to go on the web.
Yes for your question, the issue happened instantly when I insert the card on the SIM1 with the error SIM not allowed, the SIM 2 slot works perfectly, that's what I'm using for the moment but I can't use any SD card at the same time, so it bother me. :/
Thanks for sharing your experience, then I know a little bit fore of what to do. I wanted to go to the police but I don't want to spend 2 hours there. Maybe I'll think of it as a last resort...
https://www.google.com/amp/s/forum.xda-developers.com/s10-plus/help/sim-1-allowed-t3945371/amp/
I just came from Japan as well I had the same problem but with my Sony Xperia 1.
I bought it from the states and I took vacation to Japan and used their sim card.
When I came back here in Florida I switched back to my at&t sim card I couldn't make calls or texts only data works for some reason I tried everything I used sim card on other phones (sim card is fine)
I tried everything, nothing worked !
I factory reset the phone and it worked, fixed the problem (it's strange because I used Galaxy s8 also with that sim card and it's working fine)
My Sony Xperia 1 had similar problem to yours
I don't know if this will help you to be honest but I had kinda same problem.
Hope you solved you issue.
jadaress1 said:
https://www.google.com/amp/s/forum.xda-developers.com/s10-plus/help/sim-1-allowed-t3945371/amp/
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Thank you, but unfortunately the phone has been bought from someone as I said, and the suggestion there doesn't help :/
cali1986 said:
I just came from Japan as well I had the same problem but with my Sony Xperia 1.
I bought it from the states and I took vacation to Japan and used their sim card.
When I came back here in Florida I switched back to my at&t sim card I couldn't make calls or texts only data works for some reason I tried everything I used sim card on other phones (sim card is fine)
I tried everything, nothing worked !
I factory reset the phone and it worked, fixed the problem (it's strange because I used Galaxy s8 also with that sim card and it's working fine)
My Sony Xperia 1 had similar problem to yours
I don't know if this will help you to be honest but I had kinda same problem.
Hope you solved you issue.
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Click to collapse
Thank you for that, I've tried this yesterday after a backup, I used the sim card with the phone completly as new (well, I've restored it from the settings, so I don't know if it was the good way) and it didn't worked.
I think I will try carephone warehouse as jadaress1 requested, it might give me lot of infos there. Im also starting thinking that the phone is carrier blocked, but I can't see any reason why the phone was new and already unlocked so I don't see any reasons...
I'll let you know
So, I have an S10e (SM-G970U) that was bought from Verizon a while back. The phone was set up on a Verizon post-paid plan, but was later switched to prepaid. The phone worked fine for months, but about a week ago, the phone randomly stopped making and receiving calls, texts, and the ability to use mobile data. It was taken to Verizon, and they tried "all they could" in their words, which included a new SIM card, resetting network settings, and eventually a factory reset from settings. Nothing seemed to work, and they gave up, claiming it "seemed like a bad antenna." They did call their "tech support" who claimed the most recent Android 11 update supposedly caused an issue with mobile network connection with the Verizon S10e devices, which I haven't heard of, but didn't know. He claimed a reset would fix it.
Since none of that fixed it, it was taken to a shop to be inspected. They claim the phone has nothing wrong with it. So, that, in theory, rules hardware issues out. Their only claim was that when an AT&T SIM was inserted, it was able to connect to the network, but never tried to make any calls due to the SIM not being activated. I assume this is due to someone trying to "help" inserting an activated AT&T SIM into the slot when testing, which I assume ended up installing the carrier branded version of the firmware. They gave a couple possible reasons, but neither seemed to make sense.
Since it had the AT&T bloatware and was working with only AT&T SIMs, I decided to flash both the VZW G970U firmware (the earliest version I could to ensure the supposed "issue" from Verizon support wasn't a problem) and the G970U1 firmware. Both firmware flashes have seemed to have done nothing, as the phone is still having the issue. Most times, it will connect to the Verizon network, but the signal seems to rise and fall quickly (like the bars going from 5 to 1 to 3).. Still no calls, texts, or data, though. I have no idea what's going on, at this point, honestly. Any ideas?
Hardware problem
iBowToAndroid said:
Hardware problem
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LanGar21 said:
Since none of that fixed it, it was taken to a shop to be inspected. They claim the phone has nothing wrong with it. So, that, in theory, rules hardware issues out.
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Click to collapse
If the people it was taken to were competent and did their jobs correctly (one of the best around, according to reviews and carrier recommendation), their diagnostic results show no hardware damage to the phone. Then again, their explanation for the problem was that it had been locked to ATT network (a Verizon bought phone that never had any affiliation with another carrier, aside from Verizon and a month-long stint with Straight Talk). Some idiot she knows that used to work for a Verizon retailer popped his ATT SIM in there, and it flashed ATT firmware.. Their POSSIBLE solution was to try and have it network unlocked from ATT. As we know, though, the IMEI obviously did not change, and the process of confirming the identifier is done on the mobile network level. Therefore, flashing a different carrier's firmware won't do much (permanently), aside from changing the boot screen and bloatware apps. We even tried to explain to the guy that the ATT SIM had never been popped in until after the problem began, as there was no reason to beforehand. I also mentioned I had flashed firmware multiple times before I ever came to him, to no avail. I should've pushed harder, but I had been out all day, frustrated and ready to go home.
It's been over a month since that issue began, and I haven't thought much of it lately.. We've since found her a new phone (and stowed the other one in a drawer). Those guys did blurt some moronic statements.. In hindsight, I'm not too sure I should trust their judgement after hearing what I did. Maybe it was an antenna issue or otherwise hardware, but I sort of assumed if anyone can happen to keep a repair shop open, they'd at least be able to complete the simple tasks fairly easy. I don't know. I'm not paying another repair shop to find out, though.
I had a very similar problem where my phone would just randomly lose all connection for about a minute, then it would reconnect I would start doing whatever I was and it would do it again and this one on for months. I took it to AT&t and they told me to replace the SIM which I did and it didn't work. after a couple updates it fixed itself.