Currently moving from hotel to hotel and having issues with new Atrix 2 - Wifi gets connected initially, signal indicator is blue, but after a while, or a couple of hours max the indicator turns gray and no data is passing anymore. Googled it and it seems to be quite a common Motorola issue - perhaps even related to multiple networks on the same channel.
Searched Atrix 2 forum and haven't found anyone else reporting the same thing - is the Wifi working well for all of you, or is there a known workaround I am missing?
Thanks.
Can you tell us what you have tried to fix this issue? Last thing you want is a bunch of people telling you to do a Master Reset, put your power mode on Performance etc. After you already tried that.
Do you have any scheduling or power saving apps? Such as Juice Defender or related? Has this always been an issue or just started happening out of nowhere?
Just wanted to get as much info as possible. Worst case scenario is faulty phone you can always go exchange it at ATT for another atrix but lets not get ahead of ourselves.
It started out of nowhere, bought the phone last week (from an eBay seller, which I don't think can be the cause of the issue). No Juice defender, disabled ATT administrator/manager etc. I believe my problem may be similar to that reported in Atrix 2 bugs found thread: http://forum.xda-developers.com/showthread.php?t=1423557
anbanb8 said:
It started out of nowhere, bought the phone last week (from an eBay seller, which I don't think can be the cause of the issue). No Juice defender, disabled ATT administrator/manager etc. I believe my problem may be similar to that reported in Atrix 2 bugs found thread: http://forum.xda-developers.com/showthread.php?t=1423557
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Yeah I get that sometimes. I have a G router and an N access point. When I'm connected to the G router it never happens, when I am on the N access point it happens quite a lot. If I reset the access point it clears and works. If I connect to the G then reconnect to the N several minutes later it works. My access point is a linksys
Clovett said:
Yeah I get that sometimes. I have a G router and an N access point. When I'm connected to the G router it never happens, when I am on the N access point it happens quite a lot. If I reset the access point it clears and works. If I connect to the G then reconnect to the N several minutes later it works. My access point is a linksys
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Yeah, that tends to be a pretty common problem in Motorola phones, although I haven't really experienced it...yet.
I read in the motorola forum that blue means the phone is connected and can access google. White means it is connected, but can't access google. While this doesn't help you with the problem, it does explain what the colors mean.
Related
The design is to blame for the wifi issue. IMO the G2x rebooting problem is less severe than this. I use wifi 90% of the time and ive had 3 units which all had this issue.
The others that dont, I dont know how you got lucky, or if you got a bad ass N router and thats the trick, but I cant take it. I cant even play a online FPS game in my room without losing signal. Anyone want to prove me wrong in that there are a few good ones? and if so please post a video?
Death grip here also. I guess I'll just have to live with it.
However, there is one good thing. HTC can release a cover with a design that won't have the issue (they won't, but I hope there will be some 3rd party ones)
Sent from my HTC Sensation Z710e
"Deathgrip"? WTF is that. the iPhone disgusts me, thanks for this.. now it's running rampant all over the internet even when it doesn't make sense.
There is obviously a problem with the WiFi signal strength and yes it's a design/hardware issue. Exchanging the phone won't fix the problem.
I solved it by moving up a WiFi router in my room that repeats the WiFi signal from my main router. I had the secondary router already running DD-WRT software which is required for this type of thing.
Why didn't you just continue your other thread? 2 about the same thing is a bit much
No deathgrip here, I've tried and tried. Dunno what to say Brah. Works the same with my N router and my G router, Perfectly.
EddyOS said:
Why didn't you just continue your other thread? 2 about the same thing is a bit much
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Don't think this one posted...
It's got to be ground issue.
yeah. i have been with mine for 2 weeks and since about just a couple of hours ago the wifi wont work. it was working fine all day then i was going to check fb and it said that there was no connection. it clearly had full signal. i restarted the phone and worked well. then later i was going to access the camera app directly from the lock screen and it froze, it wont do anything. pulled the battery and turned on the phone. after turning on the phone i turned on the wifi and it will not connect. it detects the signals and tells you all the info about it but it wont connect. it stays in a loop saying obtaining ip address, disconnected and scanning and then goes back again to obtaining ip address and so on. i have done 2 hard resets and restarted the router and nothing.btw the router is in the same room just a couple of feet from me.
EDIT : i think i jump the gun too fast. tested my ps3 thru the wireless network and it connects like 50% of the time. again the ps3 is in the same room as the router. went to my cousins house and the phone conected to the wireless effortless on the first try. i dont know if it is the phone or the router.i dont know what to think anymore.
The Sensation doesn't have brilliant WiFi reception and can't hold on to a weak signal if you hold the device, whereas something like a laptop could.
But with a good signal it does work well and for me that's a fair trade off at present. Yes it could be better, but is there a perfect device.
Typing this in Starbucks at present over WiFi and yes in landscape, and I even have my fingers covering the back of the device
Full signal strength. Same at home.
I tried this in another Starbucks, I lost connection every time in landscape mode, returned in portrait, that has been the only time that I could recreate this death grip issue.....
SNK180 said:
i dont know if it is the phone or the router.i dont know what to think anymore.
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I've seen a few issues lately with the Cisco/Linksys E1000 routers and wifi. 3 out of the 5 i installed in the past 6 months kept dropping wifi,even right next to it. Probably not what you have, but just in case, i thought i would mention it. At $50-$60 they've been a popular model lately.
I am using a netgear n router and I still have signal in the basement and second floor (router is on the first floor)..I haven't noticed any WiFi problems but I have only had the phone 3 days...but I use WiFi calling all the time..
Sensation/G2x Best of Both Worlds
Stop posting threads about this. The Sensation has an alleged WiFi problem. We get it. Unless you have a LEGIT fix for it, don't post about it.
SHIELDS UP!
RED ALERT!
Thread CLOSED. K'PLAH!
So last Friday I bought the note pro (wifi only). Overall I'm pretty happy with it, but I've got a few annoying problems.
My first problem is that the wifi connection keeps falling, even when the signal is strong. I know that the problem is the tablet and not the router, because my cell phone (huawei honor 2) doesn't have any problem connecting to the wifi.
My second problem is that sometimes the hardware buttons stop working. Whenever this happens, the two software buttons only react to the s pen, they don't react to my finger anymore. After a while, this problem passes, but it keeps returning...
And finally, my third problem is that sometimes the screen turns off without a reason. Screen time out is set to one minute and smart stay is turned off.
So my tablet is the p900, bought new last Friday, the software is official and up to date and the device is unrooted. I tried a factory reset to solve these problems, but it didn't help... I really don't know what to do now Can you please help me?
Problems 2 and 3 are most likely case relared. Chances are you're using a case that has a cover that flips and this cover may have magnets to assist in keeping it closed as well as turning on/off the screen. There's no way to reduce sensitivity to the magnets so far. Only thing that can be done is experiment with how you use the case. As for wifi problems there aren't too many options. I would experiment with channels first and then test with other hot spots before moving onto a factory reset.
Thank you! Well, I am using a case like that, so I'm hoping that's the problem. As for the wifi, how do I change the channels? I'm sorry, I'm a total noob
simone1314 said:
Thank you! Well, I am using a case like that, so I'm hoping that's the problem. As for the wifi, how do I change the channels? I'm sorry, I'm a total noob
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What you could do as a first shot is install wifi analyzer on the tablet and look to see how many other wireless networks are around. This would help you decide what channels to try on your router to see if you can improve things. You'd then log into the administration page of your router (from your PC) and make adjustments to the wifi network there.
If that doesn't help . . I'm not sure . . I've read in the past that some devices have issues with certain routers, not this tablet in particular but perhaps its an issue for your combination. I think I'd move to checking your tablet's performance on someone else's network and see how stable it is. If it's stable elsewhere then perhaps it's time for a new wireless router.
I have experienced the wifi issue once or twice. Turning wifi off and back on fixes it quickly. There may be some issue between the note pro and my router, but I am more inclined to say is a bug with the note pro. I have approx 12-15 devices on my network all the time and never experience this same issue on any of them, my router is the Asus ac66r (best buy version of the ac66u).
Either way it doesn't bother me much, but I would find your other issues little more annoying.
tjb433 said:
I have experienced the wife issue once or twice. Turning wifi off and back on fixes it quickly. There may be some issue between the note pro and my router, but I am more inclined to say is a bug with the note pro. I have approx 12-15 devices on my network all the time and never experience this same issue on any of them, my router is the Asus ac66r (best buy version of the ac66u).
Either way it doesn't bother me much, but I would find your other issues little more annoying.
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I have also experienced Wi-Fi issues with my 12.2 note. I turn Wi-Fi off and then on as well, I have the Asus 66U/Apple Extreme and experience issues with both Wi-Fi systems. I believe this issue is relative to the Note Pro as well.
Peace and blessings,
Azeke
Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?
I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
Sent from S3 via Tapatalk App.
Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon
Its most likely your router not your phone causing these issues.
No problem ... keep us posted [emoji106]
Sent from S3 via Tapatalk App.
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
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I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?
No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.
The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...
I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think
Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.
How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
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Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
Sent from S3 via Tapatalk App.
I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.
I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?
I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.
I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
Sent from my XT1562 using XDA Free mobile app
This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.
other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.
Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????
Yeah, same issue. It's a hardware thing. If you've dropped your phone either the cable came loose or the PCB board is off. I threw mine before (long story) but can't use wifi nor Bluetooth without being close to what I'm connected to.
I just don't feel like fixing it considering the pixel can break by repair. Plus, my 6p is my DD anyway
Dang, I gave my sister this phone and this problem just appeared. Time to look for a new phone for her.
Ok, being real for a second, this worked and I know it is a VERY BAD workaround but can help in a pinch.
I bought a refurb pixel on woot. Took a while to get it because it was sent to a friend's PO box and then brought to mexico, ergo no warranty.
Unboxed it and had this exact same issue; little to no signal on very few wifi hotspots and just "saving"
Seeing as this might be hardware related as @creep138 mentioned, I tried the following:
PRESS considerably hard on the point that the antenna connector should be.
After a couple of seconds of force and massaging, wifi came on and connected.
I KNOW this is a bad idea, I KNOW this might cause several issues on the long run, but if you have it sitting in a drawer doing nothing because of this issue, give it a try.
For reference this was done on a Verizon Black Pixel. The small one. and the point to apply pressure to is about half an inch below the camera and flash module.
Hope this helps
minhaz.sourav said:
Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????
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Click to collapse
Status update:
After doing what I have already described, that helped to connect to the wifi at my workplace. Nonetheless I didn't have suck luck with my home wifi.
After reading here and there, some users reported the device connecting to 5Ghz wifi no problem. My work is indeed 5Ghz and my home is 2.4
After unpacking and installing a 5Ghz capable router, the pixel connected no problem to it (after applying the aforementioned pressure)
Hope this helps
Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
settlethestorm said:
Hello all!
I have a S10e, running stock Android 10. The wifi at my house constantly disconnects and reconnects, rendering my phone as virtually useless, as it switches between my mobile network and wifi. I have tried all of the trouble shooting I've found online, just short of a full backup/master reset. I'm trying to avoid that.
Does anyone have any idea what may be causing this? Better yet, how can I fix it? I'm rather annoyed, as I've had several Samsung Galaxy phones that have had minor issues, but nothing as annoying as this. I'm about to buy another model phone.
Thanks in advance
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Hi, I have the S10e G970F_MMI - Singapore Snapdragon. Similar issues with wifi and bluetooth turning off immediately after update. Got one message from Wi-Fi control history that said Google Play services turned off wi-fi. I tried disconnecting Play services but that did not help however I am suspicious that it might also have something to do with Bixby Routines. Tried Samsung but no help as my phone is only 13 months old and 1 month out of warranty and I am not in Singapore but stuck in UK. Like you, I am a long time Samsung client with phones, tablets and TV's but I have now lost confidence in them. I tried factory reset and reflashing the custom ROM but no luck. I do hope that you can resolve your wi-fi issue and have a wonderful New Year.
Apparently, Samsung admitted the S10 series suffers from this issue. I noticed it on mine, just in the last month or two, disconnecting intermittently roughly every 30 minutes. I thought it might have been my router, but I realized it's definitely my phone (S10e US snapdragon).
Nothing I tried fixed it. I did disable "wi-fi power saving mode" and wifi auto connect (I have tasker auto re-connect wifi when it disconnects).
I do have "wi-fi san throttling" enabled in developer options, which shouldn't have anything to do with this. HOWEVER, you might try "wi-fi safe mode" under developer options and see if that helps keep it more persistent.
One other suggestion, though it shouldn't matter, is to try assigning a specific IP address to your phone (do this from your router settings, not your phone). And you can search for other solutions online to cut down on radio interference on your home network. Other devices and neighbors might be disrupting the router signal strength, possibly dropping it below a level that causes your phone to drop wifi.
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
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Unfortunately I cannot, as the router I have is from my internet provider. I would have to run that to another router and at that point it's just a waste of money. Thank you for the info though! If I get annoyed enough I may buy a cheap router to see if it fixes the problem.
androidfanforever said:
I got the same problem before, used an Asus router. I changed to a Qualcomm chip router and its fixed. Try a different router?
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Click to collapse
My Exynos stopped disconnecting after installing OpenWrt on my Qualcomm router