I have an HTC Sensation (no duh lol). I rooted it and custom rommed it, but I got a few scratches and want to use my warranty/insurance to get a replacement. I unrooted and went back to S-ON. The only problem is that my bootloader is still unlocked. How do I relock my bootloader? Is it necessary to relock it to use my "Premium Mobile Protection" to get a replacement? Thanks in advance.
I have an HTC Sensation (no duh lol). I rooted it and custom rommed it, but I got a few scratches and want to use my warranty/insurance to get a replacement. I unrooted and went back to S-ON. The only problem is that my bootloader is still unlocked. How do I relock my bootloader? Is it necessary to relock it to use my "Premium Mobile Protection" to get a replacement? Thanks in advance.
In short:
How do I
1) Relock the bootloader
and
2) Remove the "RELOCKED" and make it say "LOCKED"
?
By no means am I savvy on this topic, but I'm looking into it myself, because I need to relock my bootloader.
Take a look: http://forum.xda-developers.com/showthread.php?t=1077019
I'm guessing you better have to RUU that came with the phone running BEFORE you try to relock it.
It's pretty unlikely that they'll look at your bootloader. As long as your S-On and have reflashed the original firmware you should be good to go. If you really want a refurbished phone that bad you could just throw yours n the trash and say it was stolen. You're going to have to pay the deductible either way.
I had to return my phone last weekend for a warranty exchange.
I followed this guide http://theunlockr.com/2011/10/03/how-to-unroot-the-htc-sensation-4g/, and it worked perfectly to get my phone back to how it came in the Box (Except the cracked screen)
I will try this on my phone before I want to sell it
Does it work?
Gushfevah said:
I had to return my phone last weekend for a warranty exchange.
I followed this guide http://theunlockr.com/2011/10/03/how-to-unroot-the-htc-sensation-4g/, and it worked perfectly to get my phone back to how it came in the Box (Except the cracked screen)
Click to expand...
Click to collapse
Hey,
Can anyone confirm that the method posted by theunlockr actually reverts back the bootloader to ****LOCKED****?
Also, when I purchased the phone, it was running the stock Telstra GB Rom. With firmware version 1.17 I think. And at that point, the bootloader said nothing about it being locked or unlocked.
Thereby, I did the s-off, installed CWM recovery, permanently rooted and did SuperCID.
And then I flashed it with the stock EUR ICS ROM, which upgraded the firmware to 3.3something. and also locked the bootloader.
Is this normal?
I just want a way now through which I can flash ROMs and also lock the bootloader again (if I unlock it) if required for warranty purposes.
Thank you!
If you unlocked through htcdev unlock, you can only relock. You cant turn it to **LOCKED** again
Related
I have a stock, rooted, bootloader locked One X. I want the new update due to all of the speed and bug improvements. However, I don't want to lose root, or the ability to flash roms if I ever wanted to. I also do not wish to void the warranty due to my bad luck with phones in the past. Now two questions:
Can I supercid and get an unlock token without HTC voiding my warranty? Possibly with http://forum.xda-developers.com/showthread.php?t=1732980 ?
Second, would that token be valid after RUU'ing to the 2.20 update if I ever chose to void my warranty and unlock the bootloader?
I would like to thank anyone who replies for their time, and although I have researched quite a bit, I would like to clarify with everyone before taking the plunge.
You're going to void the warranty if you unlock the bootloader. Their is no way around that, well except for sometimes you can relock the boot loader then they would still service it. Kinda like jail breaking and unjailbreaking iPhone except its harder
McMichael96 said:
You're going to void the warranty if you unlock the bootloader. Their is no way around that, well except for sometimes you can relock the boot loader then they would style service it. Kinda like jail breaking and unjailbreaking iPhone accept its harder
Click to expand...
Click to collapse
This is more about keeping my options open. I'm not planning on unlocking the bootloader unless I have to. I'm just trying to retain the method of doing so if I ever wanted/needed to while enjoying the latest update. Sorry for not stating my intentions clearly.
Lightfall said:
I have a stock, rooted, bootloader locked One X. I want the new update due to all of the speed and bug improvements. However, I don't want to lose root, or the ability to flash roms if I ever wanted to. I also do not wish to void the warranty due to my bad luck with phones in the past. Now two questions:
Can I supercid and get an unlock token without HTC voiding my warranty? Possibly with http://forum.xda-developers.com/showthread.php?t=1732980 ?
Second, would that token be valid after RUU'ing to the 2.20 update if I ever chose to void my warranty and unlock the bootloader?
I would like to thank anyone who replies for their time, and although I have researched quite a bit, I would like to clarify with everyone before taking the plunge.
Click to expand...
Click to collapse
Ok 1. If you have supercid you already have altered your stock settings. So even if you use a spoof cid method if you ever have to return it guess what... you have to enter your information lol. Unless you change it back to your original super cid before hand HTC could in theory void your warranty. RUUing does not remove supercid it must be changed back manually. In all reality they have to "legally" tell you that they "can" void your warranty. I havent seen them void a warranty just because one had an unlocked bootloader. As long as the phone can be recovered by them you should be ok.
The screen on my first HOX got cracked, I re-locked the bootloader and RUU'd back to stock ROM ( left supercid on it) filed my claim with asurion Got a replacement next day, sent old one back no issues. Remember when you re lock that is displayed you cant change it to say locked as we dont have s-off. However I tracked my old phones return HTC recieved it back roughly 4 days after I mailed it off and asurion did their thing. It has been over a month now and havent heard anything about them not honoring the return. See people dont understand that even if you have insurance, warranty etc HTC can at anytime still according to their legal statements not honor a returned phone or etc. So if HTC doesn't honor it asurion will be adding a hefty fee to the next months bill lol. But like I said before as long as they can recover it I havent heard of anyone having warranty, insurance issues.
2. Yes once you get your unlock token with supercid it is valid no matter what firmware you use. However you must always keep the supercid after unlocking because if you change back to your original CID the unlock token you received wit supercid will fail to flash!
3. My suggestion. Follow threads here to get supercid, Unlock your bootloader, then update, re unlock, flash super user.
U do or do not have superuser permission? U can get your unlockbincode from HTC. They have a disclaimer when doing this. "May void your warranty" it says. However ONLY if u have done this before update, u should be able to unlock after update. So Unlock bootloader from htc before upgrade, then use unlockbincode, root after. NO GUARANTEE ON WARRANTY regardless.
Sent from my One X using xda app-developers app
subarudroid said:
U do or do not have superuser permission? U can get your unlockbincode from HTC. They have a disclaimer when doing this. "May void your warranty" it says. However ONLY if u have done this before update, u should be able to unlock after update. So Unlock bootloader from htc before upgrade, then use unlockbincode, root after. NO GUARANTEE ON WARRANTY regardless.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
I DO have superuser permission. If I were to use the unlock method that does not involve htcdev, http://forum.xda-developers.com/showthread.php?t=1732980 , they wouldn't have any idea and if I never unlocked then they would have no way of knowing I had an unlock code. This is just in case I decide to unlock later after the update.
Lightfall said:
I DO have superuser permission. If I were to use the unlock method that does not involve htcdev, http://forum.xda-developers.com/showthread.php?t=1732980 , they wouldn't have any idea and if I never unlocked then they would have no way of knowing I had an unlock code. This is just in case I decide to unlock later after the update.
Click to expand...
Click to collapse
but they would unless you manually went back in and removed supercid. This method will give you supercid which would then tell HTC you altered your phone lol.
eraste said:
Ok 1. If you have supercid you already have altered your stock settings. So even if you use a spoof cid method if you ever have to return it guess what... you have to enter your information lol. Unless you change it back to your original super cid before hand HTC could in theory void your warranty. RUUing does not remove supercid it must be changed back manually. In all reality they have to "legally" tell you that they "can" void your warranty. I havent seen them void a warranty just because one had an unlocked bootloader. As long as the phone can be recovered by them you should be ok.
The screen on my first HOX got cracked, I re-locked the bootloader and RUU'd back to stock ROM ( left supercid on it) filed my claim with asurion Got a replacement next day, sent old one back no issues. Remember when you re lock that is displayed you cant change it to say locked as we dont have s-off. However I tracked my old phones return HTC recieved it back roughly 4 days after I mailed it off and asurion did their thing. It has been over a month now and havent heard anything about them not honoring the return. See people dont understand that even if you have insurance, warranty etc HTC can at anytime still according to their legal statements not honor a returned phone or etc. So if HTC doesn't honor it asurion will be adding a hefty fee to the next months bill lol. But like I said before as long as they can recover it I havent heard of anyone having warranty, insurance issues.
2. Yes once you get your unlock token with supercid it is valid no matter what firmware you use. However you must always keep the supercid after unlocking because if you change back to your original CID the unlock token you received wit supercid will fail to flash!
3. My suggestion. Follow threads here to get supercid, Unlock your bootloader, then update, re unlock, flash super user.
Click to expand...
Click to collapse
So the modified supercid file will stick even after a full RUU? This is why I'm checking with you guys because I've heard otherwise so it's hard to tell what's right.
Lightfall said:
So the modified supercid file will stick even after a full RUU? This is why I'm checking with you guys because I've heard otherwise so it's hard to tell what's right.
Click to expand...
Click to collapse
yes once you have supercid the "current" firmware builds do not overwrite it. They may later release a build that does but 2.20 does not.
eraste said:
yes once you have supercid the "current" firmware builds do not overwrite it. They may later release a build that does but 2.20 does not.
Click to expand...
Click to collapse
So because supercid sticks after the update, and because I would need bootloader unlock to modify it to stock, my whole evil plan has been foiled then. Darn... And you're saying bootloader unlock would probably only cause issues on a software related warranty return?
Lightfall said:
So because supercid sticks after the update, and because I would need bootloader unlock to modify it to stock, my whole evil plan has been foiled then. Darn... And you're saying bootloader unlock would probably only cause issues on a software related warranty return?
Click to expand...
Click to collapse
Not necessarily. You can always relock and RUU back to stock, and as long as they can "recover" the phone they shouldn't have a problem with it. Even if the HOX gets official bootloader unlock support from HTC they still give this warning. Right now there is no official bootloader unlock support. All the exploits to unlock the bootloader are just that an exploit hack lol. We arent suppose to be able to unlock them right now. However thats ATT's fault not HTC's. I guess its a 50/50 deal if you get someone who wants to be a prick that day if you have to return it then probably voided warranty. If you get someone cool probably ok. Its hard to say as I havent seen them void a warranty just for a unlocked bootloader. But now if you have unlocked then screw the phone up so bad they cant even fix it thats a different story lol.
eraste said:
Not necessarily. You can always relock and RUU back to stock, and as long as they can "recover" the phone they shouldn't have a problem with it. Even if the HOX gets official bootloader unlock support from HTC they still give this warning. Right now there is no official bootloader unlock support. All the exploits to unlock the bootloader are just that an exploit hack lol. We arent suppose to be able to unlock them right now. However thats ATT's fault not HTC's. I guess its a 50/50 deal if you get someone who wants to be a prick that day if you have to return it then probably voided warranty. If you get someone cool probably ok. Its hard to say as I havent seen them void a warranty just for a unlocked bootloader. But now if you have unlocked then screw the phone up so bad they cant even fix it thats a different story lol.
Click to expand...
Click to collapse
I used to have a captivate before this phone and I'm used to flashing one ROM after another. You telling me to just unlock my One X is like telling a former heroine addict to shoot some up for their birthday. You're not making this easy for me lol.
Lightfall said:
I used to have a captivate before this phone and I'm used to flashing one ROM after another. You telling me to just unlock my One X is like telling a former heroine addict to shoot some up for their birthday. You're not making this easy for me lol.
Click to expand...
Click to collapse
lol
I have not rooted my phone yet, im wondering (just in case i ever need to) send my phone to HTC for repair, can i lock my BL again and return to stock from rooted 2.20 WITHOUT the BL to say RELOCKED? is this possible? Thanks!
No. Maybe if/when S-off is achieved. But currently, no.
People have had no issue returning to AT&T for warranty with relocked BL.
I have a rogers one x, running 4.0.3 / 1.94.631.3.
I'd like to update to the newer software version so I can have the official version of the 3 dot mod (using the tast button as a menu/task button).
I'd also like to be rooted again.
I really dont want to unlock my bootloader yet though, is there a way to update my phone without having to unlock my bootloader>?
Berserk87 said:
I have a rogers one x, running 4.0.3 / 1.94.631.3.
I'd like to update to the newer software version so I can have the official version of the 3 dot mod (using the tast button as a menu/task button).
I'd also like to be rooted again.
I really dont want to unlock my bootloader yet though, is there a way to update my phone without having to unlock my bootloader>?
Click to expand...
Click to collapse
You can't root these phones without unlocking the bootloader. If you're already rooted, you're already unlocked. Just flash a 4.0.4 rooted stock rom.
Edit: This applies to 2.20 only. If for some reason you're still on a 1.xx firmware, you may not need to unlock.
Technically not true...
Earlier versions of the firmware 1.7 - 1.85 you could root without unlocking keeping the phone true to stock but with root. In the bootloader you get just the tampered flag but still locked.
You might able to keep root with root ota keeper from play store or if you have the pro version of supersu there's an option for it try keep root but I don't think these are 100% guaranteed to work.
Sent from my HTC One XL using xda premium
thejosh86 said:
Earlier versions of the firmware 1.7 - 1.85 you could root without unlocking keeping the phone true to stock but with root. In the bootloader you get just the tampered flag but still locked.
Click to expand...
Click to collapse
You're right; it's been so long I forgot about that. We actually got root on 1.73 first, then unlock about two weeks later.
iElvis said:
You're right; it's been so long I forgot about that. We actually got root on 1.73 first, then unlock about two weeks later.
Click to expand...
Click to collapse
Haha yeahhh I know what you mean - feels like forever ago now.
Sent from my HTC One XL using xda premium
I'm worried that unlocking my bootloader will instantly void my warranty.
But i would love to play with custom roms and have up to date software.
I'm assuming there will most likely never be a way to restore the bootloader flags, so it looks like it has never been unlocked.
Berserk87 said:
I'm worried that unlocking my bootloader will instantly void my warranty.
But i would love to play with custom roms and have up to date software.
I'm assuming there will most likely never be a way to restore the bootloader flags, so it looks like it has never been unlocked.
Click to expand...
Click to collapse
Root/boot loader unlock doesn't necessarily mean you warranty is void. If you have a hardware issue the carrier will usually give you a replacement
The only way we could restore the flags is by getting s-off and that doesn't look to promising at this point
Sent from my One X using Tapatalk 2
I'm on Rogers and my phone has been rooted and the bootloader unlocked since the day I got it.
I did have to send my phone in for a warranty repair for the volume buttons. I left the custom rom I was running at the time on the phone.
Rogers replaced my phone as they could not repair my first one. So I don't think you have to worry to much about it if it is a hardware issue.
josh3794 said:
I'm on Rogers and my phone has been rooted and the bootloader unlocked since the day I got it.
I did have to send my phone in for a warranty repair for the volume buttons. I left the custom rom I was running at the time on the phone.
Rogers replaced my phone as they could not repair my first one. So I don't think you have to worry to much about it if it is a hardware issue.
Click to expand...
Click to collapse
Good to know. That was my biggest concern.
I'll most likely be doing a 'one-time-swap' through rogers since my phone has the worst bluetooth ever, then ill start the root/unlock after.
Thanks for the help. :good:
Hi everyone,
I have to send my phone into Verizon, and I was able replace twrp with the factory recovery and set it to s-on. I locked the bootloader, but it says relocked instead of locked. Anyone have experience with Verizon denying this under manufacturer warranty? They already sent me another device but don't want to send my old one in if there is a chance they will charge me. Thanks.
well I'm not sure if you can s-off again so that it says s-off and unlocked, look around google for faux kernel and flash that. I did that as soon as I s-offed and unlocked so that it says s-on and locked in case something ever happens it looks good to them.
I want to do this. Is there a way to do so and retain data?
gunnyman said:
I want to do this. Is there a way to do so and retain data?
Click to expand...
Click to collapse
via fastboot...
fastboot oem lock
I don't recall if it factory defaults, as I rarely lock
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
gunnyman said:
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
Click to expand...
Click to collapse
Download appropriate RUU from https://forum.xda-developers.com/u11/how-to/collection-htcu-u11-ruu-firmware-t3612048 place it on SD card, rename to 2PZCIMG.zip, put SD card into phone, press & hold vol down and power button to boot into download mode and confirm RUU flashing (battery should be over 30 or something %)
[Edited for better description.]
I have twrp still installed recovery won't start and it doesn't boot
gunnyman said:
I have twrp still installed recovery won't start and it doesn't boot
Click to expand...
Click to collapse
I edited my post for better description. You should do what it says there (you need to boot to download mode).
Also relocking bootloader with twrp still installed is a no no
Ok. Thanks. I'm charging phone now I got running ruu exe sorted. Thanks for the push in the right direction
gunnyman said:
Ok. Thanks. I'm charging phone now I got running ruu exe sorted. Thanks for the push in the right direction
Click to expand...
Click to collapse
Np.. Hope you get it sorted.
(the steps I described I described are for sd card method, if there is ruu exe for your variant you should just follow instructions once you start ruu exe on your computer)
I was freaking out because I was getting USB error 170 running the RUU. Got it all sorted out and am back up and running.
gunnyman said:
I was freaking out because I was getting USB error 170 running the RUU. Got it all sorted out and am back up and running.
Click to expand...
Click to collapse
Good to hear :good:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
tokenbest said:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
Click to expand...
Click to collapse
There isn't at least for now. And in any case until there is s-off even if there was other way it will show as relocked and modified after you lock it again.
there's no sunshine in the sky for now, but warranty is not voided in most countries/cases anyway.
velimircek said:
There isn't at least for now. And in any case until there is s-off even if there was other way it will show as relocked and modified after you lock it again.
there's no sunshine in the sky for now, but warranty is not voided in most countries/cases anyway.
Click to expand...
Click to collapse
Thanks but sadly.. the customer support for HTC Singapore said warranty would be void after unlocking bootloader and any issues would not be covered, seriously though -_- sucks to hear that and making me hesitate on purchasing a U11 currently.
tokenbest said:
Thanks but sadly.. the customer support for HTC Singapore said warranty would be void after unlocking bootloader and any issues would not be covered, seriously though -_- sucks to hear that and making me hesitate on purchasing a U11 currently.
Click to expand...
Click to collapse
I got the same response from HTC Czech Republic: unlocking the bootloader would instantly void my warranty, plus they said that warranty-keeping bootloader unlock is possible only in that one special case for US customers, the rest of the world voids their warranty by doing so :/
Rant on the side: I truly despise not being allowed to get root privileges without voiding the warranty - it is MY device, yet I can't control the system. I want to do MY own backups, control (or inspect) the data apps save to MY phone, and control the configuration of MY system. I really hate being locked out from even such basic configurations as the hosts file is - I'm effectively barred from some aspects of web development so that advertisements can be shoved down my throat
gunnyman said:
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
Click to expand...
Click to collapse
How did you get it to relock? i keep getting a failed messaged with the command above.
C:\adb>fastboot oem lock
...
FAILED (remote: unknown command)
finished. total time: 0.004s
tokenbest said:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
Click to expand...
Click to collapse
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
EtherealRemnant said:
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
Click to expand...
Click to collapse
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
schmeggy929 said:
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
Click to expand...
Click to collapse
Hell no, I have no interest in dropping another 175 bucks, I think it's ridiculous but it is currently the only way to do a number of things with the device. I'd consider it if being able to unlock and relock the phone without HTC ever having a clue was a big deal or there was a Google edition and I needed to change the CID and MID or other things but honestly, I still have my 10 if I really need to get at something that was on that phone but not on this one (for example my Battle.net authenticator). I suppose I could always try Helium though with my desktop but I imagine that's a protected app like Google Authenticator which required root to backup and why I switched to Authy.
I mentioned the XTC2Clip because it is the only way to get S-OFF of any kind right now and to point out that even with its temp S-OFF, it still can't restore the bootloader to factory locked status. It's an important thing to point out, not everyone knows that HTC has two different locked statuses, one that proves the phone has been tampered with, and one that is factory locked. A lot of people ask to go back to stock so they can send it in for a warranty claim or a refund to go buy another device. The relocked bootloader obviously kills one or both options depending on the situation.
EtherealRemnant said:
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
Click to expand...
Click to collapse
schmeggy929 said:
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
Click to expand...
Click to collapse
Does it void warranty? I returned my bootloader relocked U11 to HTC due to a scratch on the display. Was offered a refund or exchange. I had to go the refund route to swap colours ( I went from Black to Blue). Was accepted without any fuss.
Galactus said:
Does it void warranty? I returned my bootloader relocked U11 to HTC due to a scratch on the display. Was offered a refund or exchange. I had to go the refund route to swap colours ( I went from Black to Blue). Was accepted without any fuss.
Click to expand...
Click to collapse
Yeah, a lot of people are claiming unlocked bootloader voids warranty now, however US is more relaxed. Every single HTC phone I had was returned with Unlocked Bootloader and S-off, never had a problem. Other countries are more strict I guess. I can understand not knowing the return policy and people relock for that reason(for returns) but I see many relocking for flashing RUU or firmware. This is not needed or even should be done. I'm a RUU flasher with each update, so I know no problems arise. This has been the case for the last 8,9 or 10 phones lol.