Related
I have been using the YouTube app since I got the phone and have been impressed. However when I used it today I notice that it is no longer producing preview pictures for the videos. To the left of the screen it used to generate a picture of the video, today however all I get is a dark grey box with a white TV symbol.
I have been playing around with the phone a lot, so thought it might have been something I'd done or installed, however I have done a hard reset and it is still happening.
Is this something to do with my phone or the YouTube service?
Anyone got any ideas?
I got the same problem. The first week it displayed the photo`s, but now ( the second week ) it wont display the pictures anymore...
my youtube just doesn't wok full stop. every time i start it, it just says '' there is no network connection right now, please try again later
any suggestions?
no connection? turn of proxyserver
I have the same problem with the preview pictures, so i guess the problem is on the youtube server side..
For the connection problem:
go to settings > connections > connections > "adjust my proxy server " or something like that. (mijn proxy server instellen in dutch)
Try turning off /removing the proxyserver there. (i had this problem with the preinstalled vodafone proxyserver. I removed it and everything works now)
i hope this works for you
Same for me, only worked for the first few days now I do not get the preview and I am not using a proxy server my connection is through wifi
I've tried reloading t-mobs settings and everytime i load youtube it still tells me that it has no network connection
i've tried having the phone using the automatic proxy setting and tried with it off (having it off is the only way that Msn will work as well, when i had it on, msn said there was no connection. so i guess it was something to do with that, however it wasn't)
should i try to reinstall youtube app? if so, where do i get the CAD?
ahhh soo annoying, really want to start hitting youtube when i have free time in class but no luck
This and the battery are the only faults i'm having with the TD2 (battery is still just as bad as the TD.
I carried out a hard reset and still found youtube previews not working.
me too ! no previews with Duttys HD 3.0 youtube player . I went back to youtube player v 1.6, without success, still no preview . Does anybody have the last version 2.5 wvga as a cab file to return back to the latest version, please ? Thank you.
hans
sorry, double post
Very strange!! it's started working again
Same here, it stopped working after a few days but just now I tried again & its working. Weird
Not so weird if it was something at Google's end that was the problem and they now fixed it. It's been reported on the HD forum to so not linked to the TD2.
Can confirm mine working too now.... thought it was something to do with T-mobile but was obviously 'booble'.
G
I have had no problems with the youtube app running at all. The thing with the pictue of the video not showing is due to it not fully loading. Bad reception I guess. Happened when I had like 2 bars.
I'm on T-mobile US so only have edge and it's worked pretty well. App works better than on my Elfin.
I also confirm it's back again today
I have downloaded the new Qik and restarted and now it will not let me log in says that I am not connected to the network. I am connected to 3g and have tried on wifi as well, uninstalled and reinstalled as well as rebooted..... ahhhhh
I had the same problem until I accepted the OTA update and now it works just fine. Don't worry about root not being possible after the update because unrevoked.apk works with or without the OTA update.
If your not getting the OTA sent to you do this.
Menu - Settings - System Updates - HTC software update
Hope that helps
So after a FULL DAY WITHOUT QIK ON THE MARKET PLACE, I find "Qik Video" on there this morning and its doing the same thing as the preinstalled (that never updated btw).
Keeps telling me I don't have internet access.. pfft.
VoXHTC said:
So after a FULL DAY WITHOUT QIK ON THE MARKET PLACE, I find "Qik Video" on there this morning and its doing the same thing as the preinstalled (that never updated btw).
Keeps telling me I don't have internet access.. pfft.
Click to expand...
Click to collapse
this is because every evo owner in the US is killing QIK's server if you wait and be patient you can eventually log in. now the app is kinda weak the video chat is similar to PTT. the person that initiates the call may talk freely while the other user has to push the talk button to speak. Skype on fring will be awesome until skype releases their own app later this year
Qik not workin
Hi everyone! Well just to report that qik is not really working, yesterday when I got my EVO the bestbuy employe set it up for me and it worked but later on when I tried to open the app again, it didn't work. I did update the my evo but still it doesn't work. I'm starting to believe that it may be bugs or something, what do you guys think?
well i also had some troubles with qik...... force closes everywhere.......it will work and then it doesn't.
The only thing i found to do is clear data then it works but I thought it did video chat I knew it was going to stink
...I also have not done the OTA yet....
Was having problems with it too! Did the lastest update and could log in after, oh about 20 times. BUT I lost the ability for video chat! Dont update if you want to keep video chat! The blue one has video and the orange does not! Anyone got the blue Qik apk?
choose contact number
Here's my deal with it. When I choose a contact to whom I want to send a video qik picks the wrong number and there's no way to select another number or email addy from the contact card. This alone makes the app 90% useless for me. I went to their support forum and its a mess. Anybody here have a solution for this?
here's the blue app
after installing, reboot your device and it should show up
enjoy
will this cause 2 icons one blue one orange or will it update the orange as they intended?
I have the blue one but neither I or my friends can figure out how to video chat with it. Qik = horrible fail.
okay so i installed the blue Qik app.. it worked over Wifi... freezes on 3g. .. 4G is spotty for me.. i barely get 1 bar if i even do get it... but it works.. only issue. it FC's when you try and sync with twitter.. and also facebook sync doesnt seem to work.. keeps asking me to go to the browser.. which i have.. but is still telling me that... anyone has this issue resolved?
My push notifications from thirdparty apps and live tiles stop working very regularyly which is a shame since the platform heavily depends on this.
It fails to open a channel etc.
Is microsoft fixing this bug in the os? Since now they say yeah just do a factory rest and it should be fine. But i dont wat to lose my settings.
And a restart temporarely fixes it but after an hour or so its terrible again.
or are the ms servers just over crowded already? I dont like apple but my dads iphone just kept working while mine stopped receiving the toasts
...
Marvin_S said:
My push notifications from thirdparty apps and live tiles stop working very regularyly which is a shame since the platform heavily depends on this.
It fails to open a channel etc.
Is microsoft fixing this bug in the os? Since now they say yeah just do a factory rest and it should be fine. But i dont wat to lose my settings.
And a restart temporarely fixes it but after an hour or so its terrible again.
or are the ms servers just over crowded already? I dont like apple but my dads iphone just kept working while mine stopped receiving the toasts
...
Click to expand...
Click to collapse
Toasts and tile updates come from the app developers servers, so depending on the platform they use there may be some down time. The Beezz twitter client occasionally stops working, but it's a free app and not ad supported so we should be lucky it has toasts and tile notifications at all.
sulphuricaciduk said:
Toasts and tile updates come from the app developers servers, so depending on the platform they use there may be some down time. The Beezz twitter client occasionally stops working, but it's a free app and not ad supported so we should be lucky it has toasts and tile notifications at all.
Click to expand...
Click to collapse
not really since tested with the same apps at the same time. Its probably because it goes to the ms servers and fails to deliver timely. Also the unable to open a channel is not related to their servers i believe? Its related to a channel not able to open on the ms servers. Downtime should probably be equal when using the same apps on ios and wp7 sending out to each other, the messages do get delivered in app just no or really really delayed notifications. Like 20 minutes and then it just works normal for a while.. Then stops again. Other than this i really like the platform.
So i wonder does anybody else experience trouble? And which is the program you use which seems to be stable all times?
I'm experiencing the same troubles on my omnia 7.
Following programs do have some problems:
-Fim: Unable to open the channel - push notifications don't work anymore.
-TextMe: Push Notifications sometimes work - but with a delay of approx. 20 minutes
Following programs don't have any problems:
-Hotmail
-Messenger by Miyo
----------------------------------------
This is really annoying - since a "usual" restart of the device doesn't help, i think i will have to do a hard reset (i wonder if this will help at all). But i don't want to lose all my settings, installed applications, short messages etc. So this really is a PITA.
stylopath said:
I'm experiencing the same troubles on my omnia 7.
Following programs do have some problems:
-Fim: Unable to open the channel - push notifications don't work anymore.
-TextMe: Push Notifications sometimes work - but with a delay of approx. 20 minutes
Following programs don't have any problems:
-Hotmail
-Messenger by Miyo
----------------------------------------
This is really annoying - since a "usual" restart of the device doesn't help, i think i will have to do a hard reset (i wonder if this will help at all). But i don't want to lose all my settings, installed applications, short messages etc. So this really is a PITA.
Click to expand...
Click to collapse
hardreset, would that really help? I think it wont really help. I have the same phone same apps and same problems also with tigertext send to wp7 and notes to tile.
i dont have the time and or want to hardreset. It might be a driver thing with the 3g etc. If nobody with other phones is experiencing this. I think hardreset changes nothig and will return to same behaviour. I will hardreset when the update comes or see if this will fix it.
20 Minutes is just strange conpared to instant on iphone and happens a lot
Pff
Did a hardreset. Tested the push again, ait a damn thing changed besides that I lost all my settings and stuff. Its just not working right. And probably a samsung driver or a ms server/os issue....
Does nobody else experience push notification downtime? Or delays? It's just not the way it should work. IM apps and Text replacement apps can never work properly in the background with these delays...
@Marvin_S which apps, specifically are you having trouble with? It could very well be that the developers servers have been down or slow.
I haven't had any Live Tile problems that couldn't directly be traced back to either the app dev's server or the way they've implemented notifications. Not on my Omnia 7 nor the HD2. Afaik, and I'm pretty sure I'd have heard about it - the wife's Omnia7 is doing just fine also. Have you tried flashing the new updated ROM? That seemed to fix a bunch of data issues.
Oh, as for the 20 minute thing, I've never seen this. Beezz for example notifies me (via toasts) in about a second or so.
Beezz has never worked for me. I always get an error whenever I try to enable push. The same happens for GReadie. I get a fail to open channel error. The weatherbug app also stopped working.
Right now my HTC hub live tile works. Its the only 3rd party live tile app I use.
emigrating said:
@Marvin_S which apps, specifically are you having trouble with? It could very well be that the developers servers have been down or slow.
I haven't had any Live Tile problems that couldn't directly be traced back to either the app dev's server or the way they've implemented notifications. Not on my Omnia 7 nor the HD2. Afaik, and I'm pretty sure I'd have heard about it - the wife's Omnia7 is doing just fine also. Have you tried flashing the new updated ROM? That seemed to fix a bunch of data issues.
Oh, as for the 20 minute thing, I've never seen this. Beezz for example notifies me (via toasts) in about a second or so.
Click to expand...
Click to collapse
Well I seem to be running the latest version pre-installed by samsung... i asked in the omnia7 forum what kind of rom I was running.
Well the thing is, it builds up all the notifications and than releases them all after each other 20 minutes later.
Basically these apps: Textme and tigertext (which I tried later to see if it could replace textme, very kind and responsive developers btw)
Also send to wp7, which often than comes up with the failed to open channel stuff.
If this rom should rely fix it, then I will just reflash it eve though its exactly the same rom... I think it has something to do with losing 3g+ signal, or wifi drops.
I'm testing the reliablility heavily since I such problems by sending constant test messages to myself (or to the echo server) the messages are received fine, but the toast is so unreliable.
Can you maybe type the versions of your firmware so I can compare it with mine? Because its for sure not an app problem since the messages all come later from diffrent apps. My test flow is like this: Open app, send message, close, send message with the second app, close and than wait. If it takes to long, open app again, resend. Sometimes it works quite right for a while, than teribly bad.
And note that I'm from a crowded area with lots of cellphone towers and have also good wifi coverage in the places I tested it. Same apps on the iphone work without problems, I compared side by side as well.
So it might just be my omnia, thats why I would like to hear which versions you are running. Since hardreset did not change a thing, I'm starting to believe its or a driver problem or ms-servers are overcrowded. I would like to try beez and see if its diffrent, however I dont havee twitter and i guess its required.
I don't think the newer ROM from Samsung fixes anything, because i installed it. Version 2424.10.11.1
but perhaps the region affects this problem, e.g. North-American Azure-Servers work fine while European Servers are struggling.
I personally have massive problems with push notifications since monday or so, and it's really starting to pi** me off!
Hard resetting idny going to fix anything permenitly because it is not the phone it is the apps just gotta wait for and update to fix
Sent from my EVO 4G using XDA App
Weird. I'm using Beezz, SendToWP7, uController, eBay, Weatherbug and probably a few others using toast and/or live tile notification. Beezz server seems to go down every so often, but both uController and SendToWP7 notifies me real quick.
I'm running the latest Omnia 7 ROM as people said it was slightly faster and had a better data connection - that said, I was entirely happy with the phone even before updating.
I did a hard reset/reinstall of my apps and such, I'm still having intermittent push problems with some apps, and with others the push won't work at all. I will say that it seems to be the same apps having the same problems, and the ones that always have worked (weather bug) still work.
I'm thinking (hoping, praying!) this is a problem simply because of the infancy of the OS...I remember the first iphone, which I bought on day one, had all sorts of problems and "gaps" in technology
emigrating said:
Weird. I'm using Beezz, SendToWP7, uController, eBay, Weatherbug and probably a few others using toast and/or live tile notification. Beezz server seems to go down every so often, but both uController and SendToWP7 notifies me real quick.
I'm running the latest Omnia 7 ROM as people said it was slightly faster and had a better data connection - that said, I was entirely happy with the phone even before updating.
Click to expand...
Click to collapse
oKe im running the latest rom since the beginning. Created fake twitter account sended a ton of messages. Crap as hell, very unreliable and today i was not able to load fb app data on 3g full bars. So it can be a phone problem on drivers with data over 3g, while 3g+ works fine. Probably euopean servers are overloaded than. Does changing my location from USA based (im dutch) To germany change the servers as well? Bc germany is much closer thus more reliable?
jmerrey said:
I did a hard reset/reinstall of my apps and such, I'm still having intermittent push problems with some apps, and with others the push won't work at all. I will say that it seems to be the same apps having the same problems, and the ones that always have worked (weather bug) still work.
I'm thinking (hoping, praying!) this is a problem simply because of the infancy of the OS...I remember the first iphone, which I bought on day one, had all sorts of problems and "gaps" in technology
Click to expand...
Click to collapse
Its the apps not the phone the apps need to be updated inorder to work on the os not the other way around
Sent from my EVO 4G using XDA App
v hubris v said:
Its the apps not the phone the apps need to be updated inorder to work on the os not the other way around
Sent from my EVO 4G using XDA App
Click to expand...
Click to collapse
this is not the case, read my post. Has nothing to do with the apps since ALL apps behave like this, it has nothing to do with the apps itself but probably slow ms servers. So no this is really an os or server or device firmware problem and not an app. Since all notifications come at the same time all after eachother highly delayed.
Apps have own servers they Sony go threw ms os is not mad for apparently apparently are made for os if apparently no work on os they need update
Sent from my EVO 4G using XDA App
v hubris v said:
Apps have own servers they Sony go threw ms os is not mad for apparently apparently are made for os if apparently no work on os they need update
Sent from my EVO 4G using XDA App
Click to expand...
Click to collapse
its not the problem of the apps! Since all apps fail at the same time to update. This is no coincidence, only a restart or waiting will solve this and than all notifications not yet delivered by multiple apps come at once! Now tell me how this is an app poblem,its the phone who is not able to receive the push even on wifi. The apps do deliver, but there is a huge delay even with beez which i checked with fake twiter account.
Every once in a while the phone just fails to receive any data based push notifications! All of them. While i do have wifi and or 3g. On 3g+ it seems to be more stable.
This could be europe related or omnia related. And narrowing this down will help dtermine the issue, since the apps are not the problem. These work fine for the others...
Marvin_S said:
This could be europe related or omnia related. And narrowing this down will help dtermine the issue, since the apps are not the problem. These work fine for the others...
Click to expand...
Click to collapse
It is neither Europe or Omnia related as I'm using the 16GB Omnia7 in Europe (slightly north of you) at the moment without fail.
If it really is all apps, I would suggest there is a problem with your data connection - are you able to browse the web properly and without pages having to reload or taking a long time to open? If not, make sure you are indeed within range of, either, 3G/HSDPA or WiFi - if you are, and it works fine on another phone/laptop I would say you have a hardware fault and need to take the device back for a replacement.
Several things to be aware of with live tiles and notifications.
I am a developer of a few apps and offer push notification and live tile updates i have done alot of testing and know the ins and outs of this..
1st there is a such thing of the phone not being able to "open a notification channel" and Hard Reset is the only way to correct this.
2nd it is possable that the app developer side to also be the problem not sending because of their service going down server problems etc.
3rd when your batt. get to be less than 1/4 percent the notification service shuts down on the phone and you will not recieve updates. once the batt is above the 1/4 percent the service will then start working again.
4th sometimes the push service is delayed due to MS.
Hope this helps to better understand.
My Apps
World Weather (Live Tile)
TV Show Alert (uses Push Notification)
To Doos (Comming soon Push, Live Tile)
I bought my wife a TF for her birthday a couple weeks ago and she's been playing around with it. So far she's happy, but today she wanted to use Skype to make a video call to her mom.
Needless to say, we soon found out that Skype Video chat isn't supported, so I found what I thought was an alternative. Google Talk, which comes stock on the Transformer. She then told her mom to get Google talk on her PC so they could chat.
This is what happens. Whether we called her mom or her mom called us, we cant get the video to load. If her mom rings the TF, our video loads in the lower right corner, but then her mom's video only pops up for a second and then we get sent to the Chat screen.
But here's the rub...I loaded Talk on my laptop and I can video call back and forth between my laptop and the TF just fine - video and sound. Now granted, I have no idea how my MIL has her PC set up...but I do know that we tried Google Talk Video PC to PC and it worked without issue.
Has anybody else experienced this and is there a fix? I searched online and found several people having the same issue, but I also found people who say it works flawlessly...and whats the disconnect between my laptop and the TF versus my MIL's PC and the TF? Could it be simply that both my devices are in the same WiFi? Could it be because my MIL lives in California?
Any input is appreciated.
It work fine for me too even when my PC and tablet are on different wifi network so probably the way it's set up on your MIL's side.
Now instead of using the app on the PC
She can try to log into her Gmail account and initiate a call from there.
I don't use any PC app at all just straight from my Gmail account on the PC
to my tablet.
Nickovtyme said:
I bought my wife a TF for her birthday a couple weeks ago and she's been playing around with it. So far she's happy, but today she wanted to use Skype to make a video call to her mom.
Needless to say, we soon found out that Skype Video chat isn't supported, so I found what I thought was an alternative. Google Talk, which comes stock on the Transformer. She then told her mom to get Google talk on her PC so they could chat.
This is what happens. Whether we called her mom or her mom called us, we cant get the video to load. If her mom rings the TF, our video loads in the lower right corner, but then her mom's video only pops up for a second and then we get sent to the Chat screen.
But here's the rub...I loaded Talk on my laptop and I can video call back and forth between my laptop and the TF just fine - video and sound. Now granted, I have no idea how my MIL has her PC set up...but I do know that we tried Google Talk Video PC to PC and it worked without issue.
Has anybody else experienced this and is there a fix? I searched online and found several people having the same issue, but I also found people who say it works flawlessly...and whats the disconnect between my laptop and the TF versus my MIL's PC and the TF? Could it be simply that both my devices are in the same WiFi? Could it be because my MIL lives in California?
Any input is appreciated.
Click to expand...
Click to collapse
I had a similar issues with my laptop. I had to go into settings on my google account and manually set the correct device for the web cam. It worked fine after that.
Good luck...
baseballfanz said:
It work fine for me too even when my PC and tablet are on different wifi network so probably the way it's set up on your MIL's side.
Now instead of using the app on the PC
She can try to log into her Gmail account and initiate a call from there.
I don't use any PC app at all just straight from my Gmail account on the PC
to my tablet.
Click to expand...
Click to collapse
Yes that's what she was using, her gmail account. I'll double check with her to make sure.
Sent from my Inspire 4G using xda premium
RojasTKD said:
I had a similar issues with my laptop. I had to go into settings on my google account and manually set the correct device for the web cam. It worked fine after that.
Good luck...
Click to expand...
Click to collapse
I'll have her look at her google settings.
You married guys know what I'm up against... It is now my job to get this working for her.
Especially since I heard a half a dozen times today, "it should just work. "
Sent from my Inspire 4G using xda premium
My sympathies to you - despite being one of these womenfolk, I do actually know what you're talking about. Every other day either me or my husband is trying to fix some sort of computer issue for my mother-in-law. God help us all if she actually realizes video chat is a thing.
That said, also slightly off topic, but despite preferring Gtalk personally, it would be really nice to see Skype working on this device since everyone under the sun seems to use it. I haven't had a problem so far with TF-to-TF vid chat, but I'll see if I can replicate your issue with one of the desktops later. You'll probably have it resolved by then though, I'd imagine
Good luck!
Nickovtyme said:
I'll have her look at her google settings.
You married guys know what I'm up against... It is now my job to get this working for her.
Especially since I heard a half a dozen times today, "it should just work. "
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
To get there log into the gmail account, then:
1. Click in the gear icon on the far upper right.
2. Click mail settings.
3. Click in the chat tab
4. In the Voice & Video Chat area there is a camera drop down box to choose the hardware.
Also make sure she has installed the Video Chat plug-in:
1. Again from the gmail account click on her gmail e-mail ([email protected])
2. Click account settings
3. Click talk
4. Click install Video Chat plug-in
Hope one of those get things working for you.
I also tried it from my Desktop. My desktop (Vista 32 machine) had no issues. My laptop is a Win7 64. I wonder if that has anything to do with it. I wouldn't think so.
I'm almost positive that its something or some setting on her end not quite right.
Now to communicate it to her and make her understand cause its not like I can just hop in my car to go take a look at it.
I've got pretty much the exact same problem here! Calls from PC-PC work, but from TF-PC don't load at all. It's been like this for well over a month, and I have yet to figure out any solution.
Did you manage to get anything to work on your end?
EDIT: Found this link. Any news or solutions would probably be posted there first. As of 3 days ago Google was still working on a fix.
Hummm.... I can report that video chat does work with my TF and my Win7 64 Laptop. After going into the Google settings, as I mentioned above, and setting the correct web cam device, I have tired it several time with no issues.
My TF is up to date and running 3.2 by the way.
Of course I was on the same home network with both devices, so maybe being on different networks would yield different results.
Hey Nickovtyme, you think your MIL would want to try Yahoo Messenger?
I use it and it work good though resolution is not as good as GTalk.
http://forum.xda-developers.com/showthread.php?t=1087769#
RojasTKD said:
Of course I was on the same home network with both devices, so maybe being on different networks would yield different results.
Click to expand...
Click to collapse
That works fine for me when we're both on the same home network. If possible, try tether the TF via WiFi hotspot from your phone (if you have a data plan) - that will effectively put it on a different network - and try GTalk again with your computer to see if it still works.
carrige said:
That works fine for me when we're both on the same home network. If possible, try tether the TF via WiFi hotspot from your phone (if you have a data plan) - that will effectively put it on a different network - and try GTalk again with your computer to see if it still works.
Click to expand...
Click to collapse
I will give it a shot.
---------- Post added at 03:09 PM ---------- Previous post was at 02:50 PM ----------
Well, just gave it a go. Used my cell phone data connection with my TF and it worked. I first I thought it didn't, but then realized I had to open the lid so I could use the built in webcam (duh!).
But yeah, it works for me.
Hello everyone, i got my xperia C not too long ago and i updated it to the latest available software right after i got it (16.0.B.2.16 is my current build number)
The phone is working just fine except for one issue that is google chrome, 1st lemme put this clear while using WIFI this issue does not exist and it works just fine, anyway Chrome on mobile network connection however is a different story, it doesnt work properly, for example whenever i try to go to any website it loads for a long time and i end up getting a server not available message or unable to load or whatever, and i know for a fact that it has nothing to do with my mobile connection as other apps work just fine including Opera browser which opens whichever website i want right away, however some of the apps that are influenced by google chrome ( or at least i think so coz they r mostly affected by the same issue on mobile network ) like youtube or playstore and sometimes even facebook app ( not the messenger app that one works just fine ) and its been nagging me badly
I understand that simply by using opera my browsing issue is solved but again like i said i believe that some apps are influenced by chrome in one way or another or they r just simply affected by the same issue ( including skype which is extremely unstable like chrome on cell connection but works just fine on WIFI) so i cant just let that issue be as i need chrome to be working properly
Also note that whenever i open a hotspot for someone their chrome browser and all other apps work just fine so iam sure that my issue has nothing to do with mobile coverage or internet configuration settings, another thing, my brother has same xperia C unit and his browsing is just fine however he hasnt updated to the latest firmware ( i dont know whether that issue existed before the update or not as i updated the phone right after i got it before i could put anything to test)
so here are some things that i tried to fix this:
restarting phone, didn't work
factory reset, didn't work
updating chrome, didn't work, removing the update didn't work
uninstalling opera, didnt work
basically nothing works and i really need to get chrome working properly, thanks for reading and i hope anyone can help me fix it as its really bothering me.
Try disabling auto sync and/or removing your Google account from Chrome [don't log in during initial setup].